Custom-frames.co.uk Reviews

Based on checking the website, Custom-frames.co.uk appears to be a well-established picture framing and display business primarily serving commercial and corporate sectors, though they also welcome the general public.

Their online presence highlights over 30 years of experience, a large workshop in the East Midlands, and a strong emphasis on bespoke services for a wide range of items, from fine art and photographs to sports shirts and 3D objects.

The site offers a glimpse into their capabilities and customer testimonials, suggesting a focus on quality, expertise, and reliable service.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Custom-frames.co.uk Review & First Look

Upon an initial review of Custom-frames.co.uk, the website projects an image of professionalism and extensive experience in the picture framing industry.

The landing page immediately emphasizes “30 Years of Experience,” which is a significant trust signal for potential clients, especially those in commercial or corporate sectors looking for reliability and proven track record.

The site’s design is clean and functional, prioritizing information delivery over flashy aesthetics.

It clearly states their dual focus: catering to large organizations like Public and Private Art Galleries, Hospitality Groups, and Health Trusts, while also extending their services to individual customers.

Website Navigation and User Experience

The website’s navigation is straightforward, with a clear menu bar at the top including “HOME,” “ABOUT,” “COMMERCIAL & TRADE,” “SERVICES,” “NEWS,” and “CONTACT.” This logical structure makes it easy for visitors to find specific information. Thecarnegie.co.uk Reviews

• Ease of Access: Key service areas are immediately visible.
• Information Density: Each section provides ample detail without being overwhelming.
• Mobile Responsiveness: While not explicitly tested, the modern design suggests a responsive layout.

Initial Impressions and Trust Signals

The overall impression is one of a reputable business. Several elements contribute to this:

• Contact Information: Prominently displayed phone number 0115 979 4604 and email [email protected] at the top, along with working hours.
• Physical Address Indication: Mention of their studio in Arnold, Nottingham, lends credibility.
• Professional Imagery: Although sparse, the images on the homepage convey a sense of quality and expertise in their craft.
• Clientele Mention: Naming various sectors they work with e.g., Emergency Services, Corporate Organizations immediately establishes their serious professional standing.

Custom-frames.co.uk Services

Custom-frames.co.uk offers a comprehensive array of framing and display services, targeting both high-volume commercial needs and individual bespoke requests.

Their core strength lies in their ability to handle diverse projects, from large-scale exhibitions to unique personal items.

Commercial & Trade Services

The company clearly positions itself as a specialist for commercial and corporate clients.

This focus is backed by their mention of one of the largest workshops in the East Midlands and state-of-the-art equipment, which allows them to manage significant volumes and complex projects. Vertuousbeauty.com Reviews

• Large Format & Volume: Capable of handling extensive orders for galleries and businesses.
• Bespoke & Display: Custom solutions for unique requirements, including corporate branding and exhibition displays.
• Clientele: Explicitly states partnerships with national and international companies for over twenty years, reinforcing their reliability.

General Public Services

Despite their commercial focus, Custom Frames actively welcomes individual customers.

They offer a “bespoke picture framing service to the general public for virtually anything you may have to frame.” This inclusivity is a significant advantage, allowing a broader market to access their expertise.

• Diverse Items:
  • Paintings and photographs
  • Sports shirts and memorabilia
  • 3D items
  • Needlework
• Showroom Experience: Customers are encouraged to visit their reception showroom in Nottingham for exact pricing and personalized advice, highlighting a hands-on, consultative approach.

Specialized Framing Capabilities

Beyond general framing, Custom-frames.co.uk highlights specific areas of expertise that cater to niche requirements.

• Photographic and Fine Art Exhibitions: They provide an “all-around comprehensive service” tailored to the exact needs of commercial, portrait, and fine art photographers. This suggests an understanding of the specific demands for exhibition-quality framing, including archival standards and aesthetic presentation.
• Sports Shirts & Memorabilia: The ability to frame sports shirts and other 3D items demonstrates their versatility and specialized techniques required for shadow box framing and preservation.
• Computerised Mount Cutting: This technology ensures precision and consistency, crucial for both single frames and high-volume orders.
• Canvas Stretching & Needlework: These services indicate a breadth of skill in handling delicate and varied textile-based artworks.

Custom-frames.co.uk Pros & Cons

Every service has its strengths and areas where it might not be the ideal fit for everyone.

Custom-frames.co.uk presents a robust offering, but understanding its nuances is key. Ms.codes Reviews

Pros

Custom-frames.co.uk offers several compelling advantages, particularly for those seeking quality, experience, and custom solutions.

• Extensive Experience: With over 30 years in the industry, their longevity is a strong indicator of reliability and expertise. This means they’ve likely encountered and successfully handled a vast array of framing challenges.
• Broad Service Range: They cater to both large-scale commercial clients and individual public customers, offering bespoke framing for almost anything imaginable, from fine art to sports shirts and 3D objects. This versatility is a major plus.
• Large Workshop and Advanced Equipment: Their claim of having “possibly one of the largest workshops of its kind in the East Midlands and the latest equipment” suggests efficiency, precision, and the capacity to handle high-volume and complex orders that smaller framers might struggle with.
• Focus on Quality Materials: The website explicitly states their policy to “trade only with suppliers who meet our strict criteria” and mentions offering mouldings from “six of the country’s leading suppliers.” This commitment to high-grade materials ensures the durability and aesthetic appeal of the final product.
• Personalized Consultation: The emphasis on visiting their showroom for exact pricing indicates a personalized, consultative approach. This is beneficial for complex projects where detailed discussion and visual selection are crucial, ensuring the customer’s vision is accurately realized.
• Positive Testimonials: The presence of glowing testimonials on their homepage from customers like Amber 107, Wendy Jackson, and Mark Wilson highlights customer satisfaction with their service, advice, quality of work, and reasonable pricing. Mark Wilson’s long-term patronage 15 years is particularly noteworthy.
• Specialization in Niche Areas: Their specific mention of expertise in photographic and fine art exhibitions, sports shirt framing, and canvas stretching shows a deep understanding of these specialized requirements, which might not be readily available from general framers.

Cons

While Custom-frames.co.uk offers many benefits, there are a few potential drawbacks or considerations, primarily for individuals seeking immediate online solutions or fixed pricing.

• No Online Quoting/Ordering: A significant point is that “Telephone or email enquiries will only give an indication of cost. Exact pricing can only be offered from our showroom reception once you visit with your work to be framed.” This means you cannot get a definitive price or place an order online without a physical visit. For customers outside their immediate Nottingham area or those preferring entirely online transactions, this can be a hurdle.
• Geographic Limitation for Public: While they serve national/international companies, their public service primarily relies on in-person visits to their Nottingham showroom. This limits accessibility for individuals not within reasonable travel distance.
• Lack of Transparent Pricing: The absence of any price ranges or a pricing guide on the website might make it difficult for potential customers to budget or compare services before committing to a visit. While understandable for bespoke services, even a starting price range could be helpful.
• Limited Online Content: The “News” section appears to be a blog with short, descriptive posts about past projects rather than updated news or detailed guides. The last entries seem to be from April 2022, which might give an impression of less recent online activity.
• Booking an Appointment: While a showroom visit ensures personalized service, it also means an extra step of scheduling and travelling, which might not suit everyone’s busy lifestyle.
• No Clear “How To” or Resource Section: For a company with 30 years of experience, there isn’t a comprehensive FAQ section or resource library that could help customers understand framing options, materials, or care tips before their visit.

Custom-frames.co.uk Alternatives

For those seeking custom framing services, a variety of alternatives exist, ranging from other local specialists to online framing platforms.

Each option has its own strengths, catering to different needs and preferences.

Local Independent Framers

Many communities have independent picture framers who offer personalized service similar to Custom-frames.co.uk. Dots.eco Reviews

These businesses often pride themselves on craftsmanship and a deep understanding of local art scenes.

• Pros:
  • Personalized Service: Often run by passionate individuals who offer tailored advice.
  • Community Support: Supporting local businesses can be a priority for many.
  • Hands-on Selection: Ability to see frame samples and discuss options in person.
• Cons:
  • Varying Expertise: Quality and range of services can differ significantly.
  • Limited Capacity: Smaller operations may not handle large commercial orders or high volumes efficiently.
  • Potentially Higher Cost: Specialized materials or unique requests might be more expensive due to less bulk purchasing power.
• Example: A quick Google search for “picture framers near me” will typically yield several local options.

Online Custom Framing Services

In recent years, several online platforms have emerged, allowing customers to design and order custom frames entirely over the internet, often by uploading their digital images or specifying dimensions.

*   Convenience: Order from anywhere, anytime, without needing to visit a physical location.
*   Transparent Pricing: Most online services offer instant quotes as you design your frame.
*   Wide Selection: Often have extensive virtual libraries of frame styles, matting, and glazing options.
*   Direct Shipping: Framed items are shipped directly to your doorstep.
*   No Physical Inspection: You cannot see or feel the materials before purchase.
*   Less Personalized Advice: While some offer chat support, it's not the same as an in-person consultation for complex items.
*   Risk of Misjudgment: Color accuracy on screens can vary, and judging scale without a physical sample can be tricky.
*   Limited for 3D/Physical Items: These services are typically best for flat art or photographs. framing physical objects like sports shirts is usually not an option.

• Examples:
  • Framebridge: Known for its user-friendly interface and stylish frame options.
  • Simply Framed: Offers high-quality custom framing with a focus on art prints.
  • Art to Frames: A more budget-friendly option with a vast selection of frames.

Retail Chains with Framing Services

Large craft or home goods retailers often offer in-store custom framing services.

*   Accessibility: Numerous locations across the country.
*   Frequent Sales: Often have promotions and discounts on framing.
*   Convenience: Can combine framing with other shopping trips.
*   Varying Quality: Quality and expertise can be inconsistent across different locations and staff.
*   Limited Customization: May have a more restricted range of frame styles and materials compared to specialists.
*   Less Specialized Expertise: Not ideal for highly valuable art or complex conservation framing.
*   Michaels: A popular craft store with extensive framing departments.
*   Hobby Lobby: Another craft retailer offering custom framing.

When choosing an alternative, consider your specific needs: the type of item to be framed, your budget, your preference for online versus in-person service, and the level of customization and expertise required.

For unique or high-value pieces, a specialist like Custom-frames.co.uk or a trusted local framer might be the best choice, while online services are excellent for convenience and flat art. Polymershapes.com Reviews

How to Get a Quote from Custom-frames.co.uk

Unlike many modern businesses that offer instant online quotes, Custom-frames.co.uk follows a more traditional, personalized approach to pricing.

Based on the information on their website, obtaining an exact price for your framing project requires an in-person visit.

Initial Inquiry Indication of Cost

The website explicitly states: “Telephone or email enquiries will only give an indication of cost.”

• Phone: You can call them directly at 0115 979 4604 during their working hours Mon-Fri 9:00 AM – 5:00 PM. This allows for a preliminary discussion about your project, its dimensions, and the type of item. They might be able to provide a rough estimate or a general idea of the price range based on similar past projects.
• Email: You can also send an email to [email protected]. Include details about your item, such as its dimensions, medium e.g., oil painting, photograph, needlework, and any specific framing ideas you have. Again, expect only a general cost indication, not a firm quote.
• Online Form: The website also features a “REQUEST A ESTIMATE” button and a contact form at the bottom, which likely sends an email inquiry. This is another way to initiate contact for an initial cost indication.

Obtaining an Exact Price Showroom Visit Required

For an exact and binding price, the process is clear: “Exact pricing can only be offered from our showroom reception once you visit with your work to be framed.”

• Why a Showroom Visit? Charlotterobinson.co.uk Reviews

  • Assessment of the Item: Framers need to physically inspect the item to be framed. This includes assessing its condition, dimensions, medium, and any special handling requirements. For example, a delicate antique print will require different materials and techniques than a modern poster.
  • Material Selection: Framing involves numerous choices: frame moulding style and material wood, metal, composite, matting color and texture, type of glazing standard glass, UV-protective, anti-glare, acrylic, and backing materials. These choices significantly impact the final cost. During a visit, you can browse samples and make informed decisions.
  • Design Consultation: A professional framer can offer expert advice on design elements that best complement your artwork and your aesthetic preferences. This collaborative process ensures the final product meets your expectations.
  • Precision Measurement: Accurate measurements are critical for a perfect fit, which can only be done reliably in person.

• What to Bring: When visiting, ensure you bring the actual item you wish to have framed. This is essential for them to provide an accurate quote.

• Location: Their showroom is located at their studio in Arnold, Nottingham.

This process emphasizes a personalized, high-quality service where the framer can provide tailored solutions rather than generic, off-the-shelf options.

While it requires an extra step for the customer, it aims to ensure satisfaction with the final bespoke product.

Custom-frames.co.uk Pricing

As highlighted previously, Custom-frames.co.uk operates on a bespoke pricing model, meaning there are no fixed price lists or online calculators available on their website. Superfectsolutions.com Reviews

The cost of framing will vary significantly based on several factors unique to each project.

Factors Influencing Pricing

The final price of a custom frame is determined by a combination of the following elements:

• Size of the Item: Naturally, larger items require more materials moulding, glass, mat board, backing and more labor, leading to higher costs.
• Frame Moulding Choice: This is one of the most significant cost drivers.
  • Material: Basic wood or composite frames are generally less expensive than exotic hardwoods, ornate carved mouldings, or high-end metal frames.
  • Profile and Width: Thicker, wider, or more intricate frame profiles will cost more per linear foot.
  • Finish: Special finishes like gold leaf, distressed looks, or unique paint applications can also add to the price.
• Matting Mount Options:
  • Number of Mats: Single, double, or triple mats. Each additional mat adds cost.
  • Mat Material: Standard acid-free mats are common, but museum-grade rag mats or fabric-wrapped mats are more expensive due to their archival quality and aesthetic.
  • Opening Shape: Standard rectangular openings are common. custom shapes or multiple openings e.g., for collages can increase complexity and cost.
• Glazing Glass/Acrylic Type:
  • Standard Glass: The most economical option.
  • UV Protection Glass: More expensive, but crucial for protecting artwork from fading caused by ultraviolet light.
  • Anti-Glare/Non-Reflective Glass: Reduces reflections, often at a higher cost.
  • Museum Glass: Combines UV protection with exceptional clarity and minimal reflection, making it the most premium and costly option.
  • Acrylic Plexiglas: Lighter and shatter-resistant, often preferred for larger pieces or in environments where glass breakage is a concern. Different grades of acrylic also exist.
• Backing Materials: Archival backing boards are recommended for long-term preservation and cost more than standard foam core.
• Hardware and Hanging Systems: D-rings, wire, security hanging systems, and specialized hardware for heavy pieces contribute to the overall cost.
• Labor and Expertise: The complexity of the project, the skill required, and the time spent on design consultation and fabrication are all factored into the price. Framing a sports jersey or a 3D object, for example, requires specialized techniques and more labor than a flat print.
• Conservation vs. Decorative Framing: Conservation framing uses archival materials and methods to protect the artwork from deterioration, which is typically more expensive than purely decorative framing.

The Quoting Process

As stated on their website, the only way to get an exact price is to visit their showroom in Arnold, Nottingham, with the item you wish to have framed. During this visit, their experts will:

1. Assess your item: They will carefully examine the piece, noting its size, condition, and any unique characteristics.
2. Discuss your needs and preferences: You’ll have a consultation to explore various frame styles, matting options, and glazing types that suit your aesthetic and protective requirements.
3. Provide a precise quote: Based on your selections and the specifics of your item, they will calculate the exact cost of the project.

This in-person consultation ensures that you receive a frame that perfectly fits your item, your style, and your budget, tailored to your specific needs.

While it requires a physical visit, it guarantees transparency and a comprehensive understanding of the costs involved before any work begins. Banano.cc Reviews

Custom-frames.co.uk Commercial & Corporate Focus

Custom-frames.co.uk distinguishes itself with a strong emphasis on serving commercial and corporate clients, making this a core pillar of their business model.

Their capabilities and operational structure are designed to meet the unique demands of businesses and organizations, often involving large-scale projects, specific branding requirements, and tight deadlines.

Extensive Experience with Business Clients

The website proudly states they have worked with “national and international companies for over twenty years.” This long-standing engagement with the corporate sector underscores their reliability and understanding of business needs. Their client roster, which includes:

• Public and Private Art Galleries: Suggests expertise in museum-quality framing and display for exhibitions.
• Hospitality Groups: Implies experience with large-volume framing for hotels, restaurants, and other commercial spaces, often requiring consistent branding and durability.
• Corporate Organizations: Covers a wide range of needs, from framing company achievements and awards to interior design elements for offices.
• Health Trusts and Emergency Services: Indicates experience with functional and durable framing solutions for public sector institutions, potentially involving large volumes or specific security requirements.
• Small to Medium Sized Businesses: Shows their flexibility to cater to a broader range of commercial entities.

Large-Scale Production Capabilities

A key competitive advantage highlighted on their website is their workshop size and equipment.

They claim to have “possibly one of the largest workshops of its kind in the East Midlands and the latest equipment.” This translates directly into significant benefits for commercial clients: Yuhugifts.com Reviews

• Volume Capacity: Ability to handle large orders efficiently, which is crucial for corporate fit-outs, exhibition runs, or multiple retail locations.
• Large Formats: Equipped to frame exceptionally large artworks or displays that smaller framers might not be able to accommodate.
• Bespoke & Display Solutions: They can create highly customized framing and display solutions that integrate with corporate branding, exhibition themes, or architectural designs. This includes specialized mounting, lighting integration, and unique display structures.
• Efficiency and Consistency: Modern equipment ensures consistent quality and faster turnaround times for bulk orders, vital for commercial projects with strict timelines.

Dedicated Service for Commercial Needs

The “COMMERCIAL & CORPORATE” section on their website suggests a tailored approach for business clients. This likely includes:

• Account Management: Dedicated contacts for ongoing projects or recurring needs.
• Logistics and Installation Support: While not explicitly stated, commercial framing often involves coordination for delivery and installation, which they may offer or facilitate.
• Design and Consultation: Expertise in recommending framing solutions that meet commercial durability standards, aesthetic goals, and budgetary constraints.
• Compliance and Safety: Understanding and adhering to industry standards for public display environments, such as shatter-resistant glazing or secure mounting.

For businesses, partnering with Custom-frames.co.uk means access to a highly experienced, well-equipped framing specialist capable of delivering professional, high-volume, and customized solutions that meet the specific demands of their commercial environment.

Their long history of corporate engagement speaks volumes about their reliability and capacity in this specialized market.

Custom-frames.co.uk Customer Experience

The customer experience at Custom-frames.co.uk, based on their website and testimonials, appears to be heavily focused on personalized service, expert advice, and a commitment to quality.

While the lack of online ordering might seem inconvenient to some, it reinforces their dedication to a hands-on, consultative approach. Opflow.co.uk Reviews

In-Person Consultation

The primary interaction point for general public customers is a visit to their reception showroom in Arnold, Nottingham.

This is where the core of the customer experience unfolds:

• Personalized Guidance: Customers receive “good advice” as mentioned in testimonials. This suggests a collaborative process where the framers guide clients through the vast array of options.
• Visual Selection: Being able to physically see and compare different frame mouldings, mat colors, and glass types is invaluable. This tactile experience helps customers make informed decisions that match their item and decor.
• Accurate Assessment: The staff can directly assess the item to be framed, discuss its condition, and recommend the most suitable framing techniques for its preservation and display.
• Exact Quoting: As discussed, detailed pricing is provided after this in-person consultation, ensuring transparency based on the chosen materials and complexity.

Quality of Work and Materials

Testimonials consistently praise the “quality of work” and “best products, choice, prices and service available.” This is further supported by their stated policy:

• Supplier Vetting: “It is Custom Frames policy to trade only with suppliers who meet our strict criteria. It’s essential that in order to deliver the best products, materials and first-rate service to you our customer we, in turn, require consistent reliable service from our trading partners.”
• Leading Suppliers: They explicitly mention offering mouldings from “six of the country’s leading suppliers who we consider the best in the industry.” This indicates a commitment to sourcing high-grade materials, which directly impacts the durability and aesthetic appeal of the final product.

Customer Service and Responsiveness

Testimonials highlight the positive interactions customers have had with the team:

• Friendly and Helpful: “Alan is very helpful and polite. It’s a great find.” and “Always greeted with a friendly smile and advice.” These comments suggest a welcoming and supportive environment.
• Responsive to Needs: The anecdote “They even painted my frame to a specific colour” demonstrates a willingness to go the extra mile for bespoke requests.
• Timeliness: Mark Wilson’s testimonial mentions “how quick the work is done,” indicating efficiency alongside quality.

Long-Term Relationships

Several testimonials, particularly Mark Wilson’s 15-year patronage, suggest that Custom-frames.co.uk fosters long-term relationships with its clients due to consistent satisfaction. Flooditsupport.com Reviews

This repeat business is a strong indicator of a positive and reliable customer experience.

Areas for Improvement in Online Experience

While the in-person experience appears strong, the online customer experience could be enhanced by:

• More Visual Content: While there’s a gallery, more high-quality, zoomable images of their diverse work could inspire potential customers before their visit.
• Detailed Service Descriptions: Elaborating on specific framing processes e.g., conservation framing, shadow boxing techniques could educate customers.
• Basic FAQs: A simple FAQ section covering common questions about framing, care, or the quotation process could streamline initial inquiries.

Overall, Custom-frames.co.uk seems to prioritize a high-touch, quality-driven customer experience, especially for those willing to engage in an in-person consultation for their framing needs.

Their strong testimonials and clear focus on premium materials suggest a reliable service for both commercial and individual clients.

Custom-frames.co.uk Latest News & Projects

The “NEWS” section on Custom-frames.co.uk provides a glimpse into the diverse projects they undertake and showcases some of their completed work. Storabble.com Reviews

While titled “NEWS,” it functions more like a blog or portfolio showcase, offering short, descriptive entries about various framing jobs.

Content Format and Frequency

The entries in the news section are typically very brief, often just a paragraph or two, accompanied by an image.

They highlight specific framing challenges or interesting items they’ve framed.

• Short Read Times: Most entries are marked with a “0.2 min read” or “0.3 min read,” indicating quick, digestible content.
• Project-Centric: The focus is clearly on individual projects, illustrating the breadth of items they frame.
• Archival Nature: The posts are more of an archive of past work rather than breaking news or industry updates.

Examples of Featured Projects

The “NEWS” section reveals the wide variety of items Custom-frames.co.uk handles, reinforcing their “virtually anything you may have to frame” claim. Examples from the provided text include:

• Record Album: Suggests framing podcastal memorabilia. April 13th, 2022
• Look at Ewe!!: Likely involves framing an animal-related artwork or photograph. April 12th, 2022
• 005 Monkeys: Another art-related project. November 8th, 2021
• 002 BOLTA Usain Bolt signed: Points to framing sports memorabilia, specifically a signed item. November 5th, 2021
• COPS 26: Could involve framing material related to the climate conference. November 4th, 2021
• OAK: Potentially involves framing using oak wood or a piece depicting oak. November 3rd, 2021
• Arrows: A customer brought in an item with arrows. November 1st, 2021
• Medals: Framing of military or commemorative medals. October 21st, 2021
• DC: An original artwork. October 21st, 2021
• CRATE: Possibly a unique 3D item framed within a crate-like structure. October 21st, 2021
• ORDER & 005 TAPE: Likely related to the framing process or specific materials. October 21st, 2021
• Needlework: Framing of a large 1200mm square needlework piece. October 21st, 2021
• Rusted metal panel: Framing of an unconventional art piece. May 24th, 2021
• Lennox Lewis v Mike Tyson fight boxing glove: A very specific and valuable piece of sports memorabilia. May 24th, 2021
• The old picnic table: An intriguing item that suggests creative and unusual framing solutions. May 24th, 2021

Utility of the News Section

For potential customers, the “NEWS” section serves several useful purposes: Allerion.nl Reviews

• Demonstrates Versatility: It visually showcases the breadth of items they can frame, from traditional art to unique 3D objects and memorabilia.
• Inspires Ideas: Seeing how various items have been framed can give customers ideas for their own projects.
• Builds Confidence: It acts as a visual portfolio, providing tangible examples of their craftsmanship and problem-solving abilities.
• Highlights Specialized Skills: Projects like framing medals, sports gloves, or large needlework pieces implicitly demonstrate specialized techniques.

While the updates appear to slow down after April 2022 based on the provided text, the existing entries offer a valuable look into the practical application of Custom-frames.co.uk’s services and their capability to handle diverse and challenging framing assignments.

Custom-frames.co.uk Environmental and Ethical Considerations

While the primary focus of Custom-frames.co.uk’s website is on their services and expertise, a closer look reveals an underlying commitment to responsible practices, particularly in their supplier relationships.

As a professional business, their operational ethics play a role in their overall offering.

Supplier Policy and Quality Sourcing

Custom-frames.co.uk explicitly states: “It is Custom Frames policy to trade only with suppliers who meet our strict criteria.” This indicates a proactive approach to their supply chain.

• Quality Assurance: The immediate benefit of this policy is ensuring that the materials they use—frame mouldings, glass, mat boards, etc.—are of consistently high quality. This directly impacts the durability and aesthetic appeal of the final framed product.
• Reliability: By requiring “consistent reliable service from our trading partners,” they aim to minimize delays and ensure they can meet customer commitments, which is crucial for both commercial and individual clients.

Potential Environmental Implications

While the website doesn’t explicitly detail their environmental policy, their emphasis on “strict criteria” for suppliers could implicitly extend to environmental considerations. Burningvertex.com Reviews

In the framing industry, key environmental concerns include:

• Wood Sourcing: If they primarily use wood frames, responsible sourcing practices e.g., FSC-certified wood from sustainably managed forests would be an important ethical consideration. While not stated, a “leading supplier” might imply adherence to such standards.
• Material Waste: Framing often generates waste off-cuts of wood, mat board, glass. A responsible framer would have practices for recycling or minimizing this waste.
• Chemical Use: Some framing processes involve adhesives or finishes that could have environmental impacts if not managed properly.

Ethical Business Practices

Beyond environmental aspects, “strict criteria” can also encompass broader ethical business practices from their suppliers, such as:

• Fair Labor Practices: Ensuring that their suppliers do not engage in exploitative labor.
• Transparency: Maintaining clear and honest dealings with their partners.

Customer Responsibility

As customers, our choices also play a role.

Opting for quality products that are built to last, rather than disposable items, inherently reduces waste.

Custom framing, by its nature, encourages the preservation of valuable or sentimental items, promoting a less 소비 consumption focused approach to possessions. Houseoflanyards.com Reviews

• Longevity: Investing in a custom frame with archival materials means the artwork or item is protected for longer, reducing the need for replacement and thus being more sustainable in the long run.
• Recycling Options: When a frame has reached its end of life or is no longer needed, enquiring about local recycling options for wood, glass, or metal components can further contribute to responsible consumption.

While Custom-frames.co.uk does not prominently feature a detailed sustainability report, their explicit policy on supplier quality implies a foundational commitment to responsible sourcing that underpins their product and service delivery.

For clients seeking more detailed information, a direct inquiry to their team could shed further light on their specific environmental and ethical commitments.

Frequently Asked Questions

What services does Custom-frames.co.uk offer?

Custom-frames.co.uk offers a bespoke picture framing service for a wide range of items, including paintings, photographs, sports shirts, 3D items, and needlework.

They cater to both commercial/corporate clients and the general public.

How many years of experience does Custom-frames.co.uk have?

Custom-frames.co.uk has over 30 years of experience in the picture framing and display industry.

Can I get an exact price quote online from Custom-frames.co.uk?

No, Custom-frames.co.uk states that “Exact pricing can only be offered from our showroom reception once you visit with your work to be framed.” Telephone or email inquiries will only provide an indication of cost.

Where is Custom-frames.co.uk located?

Their studio and reception showroom are located in Arnold, Nottingham.

What are Custom-frames.co.uk’s working hours?

Their working hours are Monday to Friday, 9:00 AM to 5:00 PM. They are closed on Saturdays and Sundays.

Does Custom-frames.co.uk handle large commercial framing projects?

Yes, they specialize in commercial and corporate sectors, with one of the largest workshops in the East Midlands equipped to handle large formats, volume orders, and bespoke displays.

What kind of items can Custom-frames.co.uk frame besides pictures?

They can frame a variety of items, including sports shirts, 3D objects, medals, record albums, and various forms of needlework.

Do they offer conservation or museum-quality framing?

While not explicitly stated with these terms, their specialization in fine art exhibitions and emphasis on “best products, materials” implies they offer high-quality framing suitable for preserving valuable artworks.

It’s best to discuss specific conservation needs during a showroom visit.

How do I contact Custom-frames.co.uk for an inquiry?

You can contact them by phone at 0115 979 4604 or via email at [email protected]. There is also a contact form on their website.

What kind of suppliers does Custom-frames.co.uk work with?

They have a policy to trade only with suppliers who meet their “strict criteria,” and they offer mouldings from six of the country’s leading suppliers.

Are there testimonials available for Custom-frames.co.uk?

Yes, their website features testimonials from satisfied customers praising their service, quality, advice, and pricing.

Is Custom-frames.co.uk suitable for individual customers?

Yes, while they primarily cater to commercial clients, they “welcome the general public through our reception showroom” and offer a bespoke service for individual needs.

What is the process for getting something framed by Custom-frames.co.uk?

The process involves an initial inquiry phone/email for indication of cost, followed by an in-person visit to their Nottingham showroom with your item for an exact quote and consultation.

Do they offer framing for photographic exhibitions?

Yes, they provide a comprehensive service tailored for photographic art, commercial, and portrait photographers, covering exact requirements for exhibitions.

Can Custom-frames.co.uk frame unusual or oversized items?

Their large workshop and capabilities for “large formats” and “bespoke” projects suggest they are well-equipped to handle unusual or oversized items.

Examples on their “NEWS” page include large needlework and unique 3D objects.

Is there parking available at their Nottingham showroom?

The website doesn’t explicitly mention parking, but as a studio in Arnold, Nottingham, it’s generally advisable to check or assume street parking or a nearby car park might be available. It’s best to confirm when booking a visit.

How quickly can Custom-frames.co.uk complete a framing job?

One testimonial mentions “how quick the work is done,” suggesting efficient turnaround times, though exact completion times would depend on the complexity and current workload.

Does Custom-frames.co.uk offer different types of glass for framing?

While not detailed on the homepage, a custom framer like Custom-frames.co.uk typically offers various glazing options, including standard, UV-protective, anti-glare, and museum-grade glass or acrylic, each with different properties and price points.

What are the benefits of choosing Custom-frames.co.uk over an online framer?

Benefits include personalized in-person consultation, ability to physically inspect materials, expert advice tailored to your specific item, and the capacity to frame 3D or unique physical objects that online services often cannot handle.

Does Custom-frames.co.uk have an online design tool?

No, the website does not feature an online design tool.

The process is based on in-person consultations for precise design and quoting.

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