Steadycare.co.uk Reviews

Based on checking the website, Steadycare.co.uk appears to be a legitimate and comprehensive home care service provider based in Surrey, UK.

Their website clearly outlines a range of services aimed at supporting elderly, sick, and vulnerable individuals in the comfort of their own homes, emphasizing person-centered care, compassion, and professionalism.

The site highlights their commitment to exemplary care, respecting diverse needs including religion, culture, and disability, which are fundamental aspects of ethical and inclusive service provision.

The detailed information provided, from their mission and values to specific care types like dementia, palliative, and supported living, suggests a well-structured organization focused on quality of service.

Furthermore, their explicit registration with the CQC Care Quality Commission and readily available contact information, including emergency services, adds a significant layer of credibility.

For anyone seeking domiciliary care for themselves or a loved one in the Surrey area, Steadycare.co.uk presents itself as a transparent and dedicated option, emphasizing safety, well-being, and continuous staff training, which are all critical factors when entrusting someone with in-home care.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Steadycare.co.uk Review & First Look

When you first land on Steadycare.co.uk, the immediate impression is one of professionalism and empathy.

The design is clean, user-friendly, and easy to navigate, which is crucial for individuals who might be under stress while searching for care services.

The primary focus is clearly on “Caring for the elderly” and “Providing a personal care service to the elderly and the sick, with experience & compassion, in the comfort of your home.” This direct messaging immediately addresses the core need of their target audience.

Initial Website Impressions and User Experience

The website’s structure prioritizes ease of access to information.

Key sections like “About Us,” “Services,” and “Contact Us” are prominently displayed, allowing visitors to quickly find what they’re looking for. Bluestarempire.com Reviews

The use of clear headings and concise paragraphs ensures that information is digestible, even for those who might not be tech-savvy.

• Clean Layout: The site avoids clutter, focusing on essential information.
• Intuitive Navigation: Menus are logical and allow for seamless browsing.
• Mobile Responsiveness: While not explicitly tested, a modern care service website should ideally be responsive across devices for accessibility.
• Warm Tone: The language used throughout the site is reassuring and compassionate, aligning with the nature of care services.

Transparency and Credibility Indicators

Steadycare.co.uk excels in demonstrating transparency and credibility.

This is vital in the care sector, where trust is paramount.

They prominently feature their registration with the CQC, a statutory regulator in the UK, providing a direct link to their inspection reports.

• CQC Registration: A clear link to their CQC profile https://www.cqc.org.uk/provider/1-4499133593 immediately builds trust, as it allows potential clients to verify their regulatory compliance and view inspection outcomes. As of a recent check, their CQC rating reflects their commitment to quality.
• Contact Information: Multiple contact methods are provided: phone number 0333 188 5700 and email [email protected], ensuring easy communication.
• FAQs Section: A comprehensive FAQ addresses common concerns about home care, safety, and operational aspects, proactively answering user queries. This section alone covers:
  • Why choose care in your home?
  • How will my safety and well-being be protected?
  • Are you required to register with a statutory regulator and if so, are you currently registered?
  • Can I contact you during the day, outside office hours and in an emergency?
  • Do you also provide care services at the weekend and on Bank Holidays?

Testimonials and Social Proof

The website features a dedicated “Our Testimonials” section, which provides strong social proof. Peridrome.com Reviews

These testimonials appear genuine and are attributed to family members Daughter, Son, Family, Daughter-in-Law and even local authority contacts, adding significant weight to their claims of quality care.

• Diverse Sources: Testimonials from both direct family members and local authorities e.g., Christine Local Authority, Liz Local Authority, Maalika Local Authority, Nduka Local Authority indicate a broad base of satisfaction.
• Specific Examples: Many testimonials mention specific carers by name e.g., Raj, Ray, Elizabeth, Margaret, Lucy, Rita, James, Rebecca, R, lending authenticity and highlighting individual efforts within the team.
• Focus on Positive Outcomes: Feedback frequently highlights improvements in client well-being, responsiveness, communication, and professionalism, with one local authority noting “falls reduced to zero and clients have stopped calling out the emergency services” and describing services as “exceptional.”

Steadycare.co.uk Features

Steadycare.co.uk outlines a robust set of features designed to provide comprehensive and compassionate home care.

These features are tailored to meet a wide spectrum of needs, from basic daily assistance to specialized medical support, all within the familiar environment of the client’s home.

Comprehensive Service Offerings

The range of services detailed on the website indicates a holistic approach to care, aiming to cover various requirements of elderly and sick individuals.

• Domestic Care: Assistance with household chores, cleaning, and maintaining a tidy living environment. This often includes tasks like:
  • Light housekeeping
  • Laundry
  • Meal preparation
  • Grocery shopping
• Personal Care: Support with daily personal routines, crucial for maintaining dignity and hygiene. This typically encompasses:
  • Bathing and showering assistance
  • Dressing and grooming
  • Medication reminders
  • Mobility support
• Dementia Care: Specialized care for individuals living with dementia, focusing on understanding their unique challenges and providing a safe, consistent environment.
• Palliative Care: Compassionate support for individuals nearing the end of life, prioritizing comfort, pain management, and emotional support for both the client and their family.
• Supported Living: Services designed to help individuals with disabilities live independently in their own homes, adapting support as needs change.
• Carers Respite Services: Providing temporary relief for primary family carers, allowing them to rest and recharge knowing their loved one is in capable hands.
• Practical Care: Assistance with a broader range of practical tasks beyond personal care.
• Enabling Service: Focuses on empowering individuals to regain or maintain independence through guided support.
• Specialist Care: This category includes:
  • Emergency Care: Addressing urgent care needs.
  • People With Learning Disabilities: Tailored support for individuals with learning disabilities.
  • People With Mental Health Needs: Specialized care plans for those with mental health conditions.

Person-Centered Approach and Staff Commitment

A cornerstone of Steady Care Services’ philosophy is person-centered care, which means tailoring services to the individual needs, preferences, and values of each client. Berkelouw.com.au Reviews

This approach is central to their mission and is reinforced through staff training and commitment.

• Individualized Care Plans: “To achieve our desired outcome we aim to provide a tailored care service based around the needs of the individual adopting.” This suggests that care plans are not rigid but are designed to be flexible and responsive to changes.
• Respect for Diversity: “To ensure that our service users’ needs and values are respected in matters of religion, culture, race or ethnic origin, sexual orientation and disabilities or impairments.” This commitment to inclusivity is commendable and essential for providing dignified care to a diverse client base.
• Trained and Committed Staff: The website emphasizes that “our staff are trained and committed to meeting our aims and objectives.” This indicates an investment in their workforce, which directly translates to better care quality.

Safety and Quality Assurance Measures

Steadycare.co.uk places a strong emphasis on the safety and well-being of its clients, detailing robust recruitment processes and ongoing quality checks.

• Rigorous Recruitment: “Steady Care Services leaves no stone unturned when recruiting our staff.” This includes:
  • Seeking individuals with a “genuine caring nature, that are honest and trustworthy with the right skills and experience.”
  • Conducting “values-based interviews.”
  • Taking “both professional and character references.”
  • Mandatory DBS checks Disclosure and Barring Service, previously CRB checks, ensuring all staff are vetted for suitability to work with vulnerable individuals.
• Continuous Training and Oversight: All care workers “undertake initial and ongoing training to make sure they are competent to provide care at home.” Furthermore, they “observe our care workers providing care,” “follow up and investigate any incidents or issues that are reported,” and “regularly meet with care workers to discuss their performance.” This multi-layered approach to quality control is a significant assurance for clients and their families.
• Client Feedback Mechanism: The policy allowing clients to request a change of care worker if they “do not feel comfortable or entirely satisfied” highlights their commitment to client comfort and satisfaction, demonstrating a responsive and flexible service.

Steadycare.co.uk Pros & Cons

When evaluating a care service, it’s essential to look at both its strengths and any areas where improvements might be beneficial.

Based on the information presented on Steadycare.co.uk, here’s a balanced view.

Pros: Strengths and Advantages of Steady Care Services

Steadycare.co.uk showcases numerous strengths that make it an appealing option for home care services in Surrey. Baroness-silvia.weebly.com Reviews

These advantages primarily revolve around their commitment to quality, transparency, and client-centered care.

• CQC Registered and Transparent: The explicit mention of their CQC registration and a direct link to their inspection report is a major pro. This level of transparency allows potential clients to independently verify the quality and safety standards of the service, which is crucial for building trust. Their positive CQC feedback, as implied by the link and the overall professional presentation, is a significant advantage.
• Comprehensive Range of Services: From domestic and personal care to specialized dementia, palliative, and supported living services, Steady Care covers a wide spectrum of needs. This comprehensive offering means families can potentially rely on one provider for various levels of care as needs evolve, simplifying the process.
• Strong Emphasis on Person-Centered Care: The recurring theme of tailoring care to individual needs, respecting cultural and religious values, and ensuring dignity is a powerful positive. This approach suggests a service that genuinely cares about the well-being and autonomy of its clients.
• Rigorous Staff Recruitment and Training: The detailed process of hiring, including DBS checks, values-based interviews, reference checks, and ongoing training, instills confidence in the competence and trustworthiness of their care workers. Knowing that staff are well-vetted and continuously developed is a significant reassurance.
• Positive Testimonials from Diverse Sources: The website features numerous heartfelt testimonials from family members and, notably, from local authority representatives. This diverse range of positive feedback, often citing specific positive outcomes and naming dedicated carers, provides strong social proof of their service quality and professionalism.
• 24/7 Availability for Existing Clients: The provision of an emergency on-call service outside of office hours Monday to Friday 9 am-5 pm for existing service users and care workers is a critical safety net, offering peace of mind to clients and their families. They also operate 365 days a year, 24 hours a day, demonstrating commitment to continuous care.
• Clear Communication and Responsiveness: Several testimonials highlight Steady Care’s proactive communication, quick response times, and willingness to address concerns, suggesting a highly communicative and responsive service.

Cons: Potential Considerations and Areas for Clarity

While Steadycare.co.uk presents a strong case, there are a few minor considerations or areas where further clarity could enhance the user experience, particularly for new inquiries.

• Pricing Details Not Readily Available: While it’s common for care services to offer tailored pricing due to the individualized nature of care, the website does not provide any indicative pricing or a mechanism to easily request a quote without directly contacting them. It mentions “higher rates of charge do apply for weekends and Bank Holidays,” but no baseline rates are provided. This can be a minor hurdle for potential clients who are comparison shopping or trying to understand general costs upfront.
• Geographic Coverage Specificity: The website mentions “Surrey” in its title and general text, but a more explicit map or list of specific towns/areas within Surrey they serve would be beneficial for clarity. While “Surrey” is clear, some users might appreciate knowing the exact boundaries of their service area without needing to inquire.
• Limited Online Interaction Features: While the website is informative, it primarily serves as a static information portal. There are no interactive tools like an online care needs assessment form, a live chat feature, or a direct booking/inquiry portal beyond email and phone. For some tech-savvy users, more direct online engagement options might be preferred.

Overall, the pros significantly outweigh the cons, particularly given the critical nature of care services where trustworthiness, quality, and regulatory compliance are paramount.

The minor cons are primarily related to user convenience and information accessibility, which can often be addressed through direct inquiry.

Steadycare.co.uk Alternatives

When seeking home care services, it’s wise to explore several options to ensure the best fit for your specific needs and circumstances. Patilsantosh.com Reviews

Alternatives often vary by geographical coverage, specialization, and pricing models.

Exploring Other Home Care Providers in Surrey

Surrey, like many regions, has a variety of home care providers, each with its own strengths.

Researching these alternatives involves checking their CQC ratings, service offerings, and client testimonials.

• Local Authority Services: Many local councils offer adult social care services, which can include home care. These are often means-tested and may have specific eligibility criteria.
• National Home Care Chains: Larger organizations operating across the UK often have a presence in Surrey. These can include:
  • Bluebird Care: A well-known national franchise with local offices, offering a wide range of care services from domiciliary to live-in care.
  • Home Instead: Another prominent national provider, often lauded for its person-centered approach and focus on companionship and personal care.
  • Caremark: Offers personalized care plans, including support for complex needs, dementia, and physical disabilities.
• Smaller, Independent Local Providers: Similar to Steadycare.co.uk, many smaller, independent agencies operate within specific localities, often providing highly personalized and flexible services due to their local focus.
• Online Care Platforms: Platforms like Elder or PrimeCarers allow you to search for and connect directly with independent carers or smaller agencies, offering more direct control over the selection process.

Key Factors to Consider When Choosing an Alternative

When evaluating alternatives, keep the following critical factors in mind to ensure you choose a provider that aligns with your or your loved one’s requirements.

• CQC Rating and Inspection Reports: Always verify the Care Quality Commission CQC rating for any potential provider. This provides an independent assessment of their safety, effectiveness, responsiveness, caring, and leadership. Look for providers rated “Good” or “Outstanding.” For example, checking the CQC website cqc.org.uk is the first step.
• Service Match: Ensure the alternative provider offers the specific types of care needed, whether it’s personal care, dementia support, palliative care, or specialized nursing.
• Geographical Coverage: Confirm that the provider serves your exact location within Surrey. Some providers may only cover certain boroughs or postcodes.
• Staff Training and Vetting: Inquire about their recruitment process, background checks like DBS, and ongoing training programs for their care staff.
• Flexibility and Responsiveness: Can they adapt to changing care needs? How quickly can they initiate services? What are their emergency protocols?
• Cost and Funding Options: Understand their pricing structure, including hourly rates, weekend/bank holiday surcharges, and how they handle different funding options direct payments, private care, local authority funding.
• Client Testimonials and References: Seek out reviews on independent platforms like Google Reviews, Trustpilot and ask for references from current or past clients if possible.
• Communication Protocols: How do they communicate with families? How often are updates provided? What is their process for addressing concerns or complaints?

By thoroughly researching and comparing Steadycare.co.uk with other options based on these criteria, families can make an informed decision that best suits their unique care requirements and budget. Thursdayboots-deutschland.de Reviews

How to Cancel Steadycare.co.uk Subscription

Based on the information available on the Steadycare.co.uk website, the service model is primarily structured around providing personalized home care rather than a subscription-based digital service.

Therefore, the concept of “canceling a subscription” in the typical sense like a Netflix or software subscription does not directly apply.

Instead, it refers to discontinuing or adjusting the agreed-upon care services.

Understanding Steady Care Services’ Service Model

Steady Care Services operates by providing care packages tailored to individual client needs.

These packages are likely initiated through a contract or agreement after an initial assessment, outlining the scope, duration, and frequency of care. Springwoodlabs.co Reviews

Termination or modification of these services would typically follow the terms laid out in that agreement.

• No Standard Subscription: The website does not indicate any monthly recurring “subscription” fees independent of actual care hours or services rendered. Payments are likely for the agreed-upon care hours, which can be flexible.
• Personalized Agreements: Care plans are “tailored care service based around the needs of the individual.” This implies that any discontinuation or change would be handled on a case-by-case basis.

Steps to Discontinue or Adjust Care Services

If you wish to stop or modify the care services provided by Steadycare.co.uk, the process would involve direct communication with their team, as outlined implicitly by their client-focused approach and readily available contact information.

1. Direct Communication is Key: The most direct and effective way to discuss discontinuing or adjusting services is to contact Steady Care Services directly.
   • Phone Call: Their primary contact number is 0333 188 5700. This allows for immediate discussion and clarification.
   • Email: You can also send an email to [email protected]. A written request provides a clear record of your communication.
2. Refer to Your Service Agreement/Contract: When you initially set up services with Steady Care, you would have signed an agreement or contract. This document should outline the terms regarding notice periods for cancellation or changes to services. It’s advisable to review this document beforehand.
3. Provide Adequate Notice: While specific notice periods are not stated on the website, it is standard practice in the care industry to provide a reasonable notice period e.g., 2-4 weeks before discontinuing services. This allows the care provider to manage staff schedules and ensures a smooth transition of care, preventing any disruption for the client.
4. Discuss Reasons for Discontinuation Optional but Recommended: While not mandatory, openly discussing the reasons for discontinuing services e.g., client recovery, moving to a residential care facility, family taking over care can be helpful. This allows Steady Care to understand client needs better and potentially offer alternative solutions if applicable.
5. Confirm in Writing: After a phone discussion, it’s a good practice to follow up with an email summarizing the agreed-upon discontinuation date and any other relevant details. This creates a clear record for both parties.

The website emphasizes open communication, stating, “If ever you do not feel comfortable or entirely satisfied with a care worker, you simply need to call the office to let us know that you would prefer that they do not visit again.

We will explore this further with you so that we can understand the problem and provide feedback to the care worker.” This suggests a flexible and responsive approach to client needs, which would extend to service discontinuation as well.

How to Cancel Steadycare.co.uk Free Trial

Based on the information presented on the Steadycare.co.uk website, there is no mention of a “free trial” for their services. The business model is focused on providing direct, ongoing home care services rather than a trial period common in digital subscription services or software. Nextlevelcompetitions.co.uk Reviews

Understanding Steadycare.co.uk’s Onboarding Process

Care services typically involve an initial assessment to understand the client’s needs, followed by the development of a personalized care plan and a formal agreement.

This is a consultative process, not a trial period.

• Initial Consultation/Assessment: Before services commence, Steady Care Services would likely conduct an assessment of the client’s needs and living situation. This helps them create a “tailored care service based around the needs of the individual.”
• Service Agreement: Once a care plan is agreed upon, a contract or service agreement would be established, outlining the terms of service, frequency, and associated costs.
• No Trial Period Indicated: The website’s content, including the FAQs and service descriptions, does not suggest any introductory free periods or trials before full engagement with their paid services.

If You Were Expecting a Free Trial or Assessment

If you were under the impression that Steadycare.co.uk offered a free trial, it’s important to clarify this directly with them.

1. Review Any Previous Communications: Check any emails, phone call summaries, or documents you may have received from Steady Care Services for details about service initiation.
2. Contact Steady Care Services Directly: The best approach is to call their office at 0333 188 5700 or email [email protected] to clarify their service initiation process and any associated costs.
3. Inquire About Initial Assessments: While not a “free trial,” many care providers offer free initial consultations or assessments to discuss needs before any commitment or charges apply. You can ask if this is the case.

Given the nature of home care, where personal trust and detailed planning are paramount, a “free trial” model is uncommon.

Clients typically engage with a provider after a thorough needs assessment and agreement on a service plan, with charges commencing once care services actually begin. Techwebers.com Reviews

Therefore, the concept of “canceling a free trial” would not apply to Steadycare.co.uk’s operational model.

Steadycare.co.uk Pricing

Understanding the pricing structure for home care services like those offered by Steadycare.co.uk is crucial for budgeting and financial planning.

While the website does not provide specific hourly rates or package costs, it does offer some general insights into how funding and charges work.

This is typical for personalized care services, where costs vary significantly based on the level of care required, the frequency of visits, and the specific tasks involved.

General Pricing Approach and Funding Options

Steadycare.co.uk operates on a flexible pricing model tailored to individual needs, rather than fixed, off-the-shelf packages. Legacydecor.com Reviews

They clearly outline the various funding avenues available to clients.

• Individualized Quotes: It is standard practice in the care industry for providers to offer personalized quotes after an initial assessment of a client’s needs. This allows for accurate pricing based on the unique requirements of each care plan. The website’s emphasis on “tailored care service based around the needs of the individual” directly supports this.
• No Upfront Price List: The absence of a public price list on the website is common, as care can range from a few hours of domestic support per week to 24/7 specialist care, each carrying different costs.
• Funding Options Mentioned: Steadycare.co.uk highlights three main funding avenues, which is helpful for potential clients navigating the complexities of care funding:
  • Direct Payment: This involves the local authority assessing an individual’s care needs and financial situation, then providing funds directly to the individual or their nominated person to arrange and pay for their own care. This gives clients more control over their care choices.
  • Private Care Funding: This refers to individuals or families funding the care services themselves, without assistance from the local authority. This option offers the most flexibility in choosing services.
  • Local Authority Funding: This typically means the local council directly commissions and pays for care services on behalf of the individual after an assessment.

Factors Influencing Pricing

Several key factors will influence the final cost of care services provided by Steadycare.co.uk.

When inquiring about pricing, clients should be prepared to discuss these elements.

• Type of Care Required:
  • Basic Domestic/Companion Care: Generally the least expensive, involving light housekeeping, meal preparation, and companionship.
  • Personal Care: Involves assistance with daily routines like bathing and dressing, which typically costs more due to the hands-on nature.
  • Specialist Care Dementia, Palliative, Learning Disabilities, Mental Health: These services often require carers with specialized training and experience, making them more expensive.
• Hours and Frequency of Care:
  • Hourly Rates: Care is usually charged per hour. The more hours of care needed per day or week, the higher the total cost.
  • Visit Frequency: Daily visits versus weekly visits will naturally impact the overall monthly expenditure.
• Time of Day and Week: The website explicitly states, “higher rates of charge do apply for weekends and Bank Holidays.” This is standard practice in the care industry to account for increased staff costs during these periods. Night duties might also incur different rates.
• Complexity of Needs: Clients with more complex medical needs or requiring specialized equipment or two carers might face higher charges.
• Location: While Steadycare.co.uk operates in Surrey, pricing can sometimes vary slightly even within a county depending on specific postcodes and travel times for carers.

To get an accurate quote, potential clients should contact Steadycare.co.uk directly via phone at 0333 188 5700 or email at [email protected] to arrange an assessment of their specific care needs. This assessment will allow Steady Care to provide a transparent and detailed breakdown of costs.

Steadycare.co.uk vs. Other Home Care Providers

When evaluating Steadycare.co.uk against other home care providers, it’s important to consider various differentiating factors that define the quality, scope, and approach of each service. Ferramentamanno.it Reviews

While a direct, feature-by-feature comparison with every competitor is impractical, we can assess Steadycare.co.uk’s strengths relative to general industry standards and common offerings from other providers.

Differentiating Factors of Steadycare.co.uk

Steadycare.co.uk distinguishes itself through several key aspects that are strongly highlighted on their website:

• CQC Registration and Transparency:
  • Steadycare.co.uk: Explicitly states CQC registration and provides a direct link to their inspection report. This is a significant trust signal. Their reviews often reflect good or outstanding care outcomes.
  • Other Providers: While all regulated providers must be CQC registered, the level of transparency e.g., direct links on their homepage and the consistency of high ratings can vary. Some might require deeper digging to find their reports.
• Emphasis on Person-Centered Care:
  • Steadycare.co.uk: Clearly states, “Person-centered care is the core of the services we provide.” They emphasize respecting “religion, culture, race or ethnic origin, sexual orientation and disabilities or impairments.”
  • Other Providers: Many providers claim person-centered care, but the depth of commitment to cultural and personal values can vary. Some may have more generic approaches.
• Rigorous Staff Vetting and Training:
  • Steadycare.co.uk: Details a robust recruitment process including values-based interviews, professional and character references, and DBS checks, alongside continuous staff training and supervision.
  • Other Providers: Most reputable providers will conduct DBS checks and offer training. However, the extent of values-based hiring, ongoing observational oversight, and detailed feedback loops as seen in Steady Care’s client communication regarding carers might differ.
• Strong and Diverse Testimonials:
  • Steadycare.co.uk: Features numerous glowing testimonials from both family members and, significantly, from local authority professionals. The specificity and quantity of these reviews add substantial credibility.
  • Other Providers: May have testimonials, but often they are less detailed, less numerous, or may not include professional endorsements from local authorities.
• Local Focus with Comprehensive Services:
  • Steadycare.co.uk: A UK-based service primarily operating in Surrey, offering a broad spectrum of care services domestic, personal, dementia, palliative, supported living, specialist care. This localized but extensive service can be appealing.
  • Other Providers: Can range from very small, hyper-local independent carers to large national chains. National chains might offer broader geographic coverage but sometimes lack the perceived personal touch of a local provider. Smaller providers might specialize in a narrower range of services.
• 24/7 Emergency On-Call for Existing Clients:
  • Steadycare.co.uk: Offers an emergency line outside of office hours for existing clients and carers. This is a crucial support feature.
  • Other Providers: Availability of out-of-hours support varies. Some might offer a less direct or more limited emergency contact system.

Choosing the Right Provider for Your Needs

When comparing Steadycare.co.uk with other options, consider these points:

• Your Specific Care Needs: If you require highly specialized care e.g., complex medical needs beyond general personal care or particular cultural sensitivities, verify that any provider can meet those.
• Budget and Funding: Obtain detailed pricing from multiple providers. Compare hourly rates, minimum visit times, and charges for weekends/bank holidays. Understand how each provider handles different funding types Direct Payments, Local Authority Funding, Private.
• Geographic Fit: Ensure the provider has a strong presence and positive reputation in your exact location within Surrey.
• Reputation and Reviews: Go beyond website testimonials. Check independent review sites Google Reviews, NHS Choices, CQC website directly for broader feedback.
• Initial Consultation: Most providers will offer a free initial assessment. Use this opportunity to gauge their professionalism, ask detailed questions, and assess whether their team feels like a good fit.

In essence, Steadycare.co.uk presents itself as a highly professional, compassionate, and transparent home care provider with strong testimonials and a clear commitment to client well-being and staff quality.

For those seeking comprehensive home care services in Surrey, it stands out as a strong contender. Grandiscuole.it Reviews

Frequently Asked Questions

What services does Steadycare.co.uk offer?

Steadycare.co.uk offers a comprehensive range of home care services including Domestic Care, Personal Care, Dementia Care, Palliative Care, Supported Living, Carers Respite Services, Practical Care, Enabling Service, and Specialist Care for people with learning disabilities and mental health needs.

Is Steadycare.co.uk regulated?

Yes, Steadycare.co.uk is registered with a statutory regulator, the Care Quality Commission CQC. You can find a direct link to their CQC registration and most recent inspection report on their website.

How does Steadycare.co.uk ensure the safety and well-being of clients?

Steadycare.co.uk employs a rigorous recruitment process that includes values-based interviews, professional and character references, and mandatory DBS Disclosure and Barring Service checks for all staff.

They also provide initial and ongoing training, observe care workers, and follow up on any reported incidents.

Can I contact Steadycare.co.uk outside of office hours?

Yes, Steadycare.co.uk’s office hours are Monday to Friday, 9 am to 5 pm. Monarchfamilycounseling.com Reviews

Outside of these hours, they operate an emergency on-call service specifically for existing service users and care workers.

Does Steadycare.co.uk provide care services on weekends and Bank Holidays?

Yes, Steadycare.co.uk provides care 365 days a year, 24 hours a day.

However, higher rates of charge do apply for weekends and Bank Holidays.

How does Steadycare.co.uk tailor care to individual needs?

Steadycare.co.uk focuses on “person-centered care,” aiming to provide a tailored care service based around the specific needs of each individual.

They ensure that service users’ needs and values related to religion, culture, race, ethnic origin, sexual orientation, disabilities, or impairments are respected. Percona.com Reviews

What are the funding options for Steadycare.co.uk services?

Steadycare.co.uk accepts funding through Direct Payment, Private Care Funding, and Local Authority Funding, providing flexibility for clients to arrange and pay for their care.

How do I request a change of care worker if I am not satisfied?

If you are not comfortable or entirely satisfied with a care worker, you can simply call the Steadycare.co.uk office.

They will explore your concerns to understand the problem and provide feedback to the care worker.

Are there testimonials available for Steadycare.co.uk?

Yes, the Steadycare.co.uk website features an “Our Testimonials” section with numerous positive reviews from family members daughters, sons, etc. and local authority representatives, praising their care, professionalism, and communication.

What areas does Steadycare.co.uk serve?

Based on the website information, Steadycare.co.uk primarily provides care services in Surrey, UK. Teufelaudio.fr Reviews

Does Steadycare.co.uk offer emergency care?

Yes, emergency care is listed as one of the specialist care services offered by Steadycare.co.uk.

How experienced are Steadycare.co.uk’s care workers?

The website states that their care workers have “experience & compassion” and undergo “industry leading training” as well as initial and ongoing training to ensure competence.

Can Steadycare.co.uk help with meal preparation?

Yes, Steadycare.co.uk care workers are available to help with tasks like the preparation of meals, among other domestic and personal care duties.

How does Steadycare.co.uk handle communication with families?

Testimonials on the website consistently praise Steadycare.co.uk’s communicative approach, noting that they keep in touch on concerns, check in regularly, and are easy to speak with.

Is there an initial consultation or assessment fee?

The website does not explicitly state fees for initial consultations or assessments.

Typically, care providers offer a free initial assessment to understand needs before any charges apply. It’s best to confirm directly with them.

What kind of support is offered for individuals with learning disabilities?

Steadycare.co.uk offers “Specialist Care” specifically for “People With Learning Disabilities,” indicating tailored support designed to meet their unique needs.

What is “Supported Living” care at Steadycare.co.uk?

Supported Living services at Steadycare.co.uk are designed to provide support for individuals with disabilities to enable them to live independently in their own homes, with care that can be adjusted as their needs change.

How quickly can Steadycare.co.uk start providing care?

While the website doesn’t specify an exact timeline, their responsiveness highlighted in testimonials suggests they aim to initiate services efficiently once an agreement is reached.

Does Steadycare.co.uk assist with medication?

While not explicitly detailed as “medication administration,” their “Personal Care” services often include medication reminders and assistance, which is a common aspect of daily personal support.

It’s advisable to confirm the exact scope of medication support during the assessment.

Can Steadycare.co.uk provide companionship?

Yes, Steadycare.co.uk emphasizes “Companion & Compassion,” stating that their care workers are there to help with everything from practical tasks to offering companionship and conversation, which is a key component of their service.

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