Ekupi.ba Reviews

Based on looking at the website, Ekupi.ba appears to be a robust e-commerce platform primarily serving the Bosnian market, offering a wide array of products ranging from electronics and home appliances to sporting goods and tires.

The site emphasizes significant discounts and promotions, making it an attractive option for consumers looking for deals.

While it presents itself as a comprehensive online shopping destination, a detailed review of its features, pros, and cons can help potential customers make informed decisions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Ekupi.ba Review & First Look

Upon visiting Ekupi.ba, the immediate impression is one of a well-organized and diverse online retail space.

The homepage is dominated by various product categories and ongoing promotions, signaling a consumer-centric approach.

It seems to cater to a broad audience, offering everything from large household appliances to smaller personal gadgets and seasonal items like trampolines and grilling equipment.

The site highlights its deals with clear original and discounted prices, a common yet effective sales tactic.

Navigating the Ekupi.ba Website

The website’s navigation is fairly intuitive, with categories clearly laid out and products easily accessible.

• Top Banner: Features rotating banners showcasing major deals and new arrivals.
• Product Grids: Products are displayed in visually appealing grids, often with large images and price comparisons.
• Search Functionality: A prominent search bar allows users to quickly find specific items.

Initial Product Offerings and Brands

Ekupi.ba carries a mix of international and local brands, indicating a wide supply chain.

• Electronics: Samsung, Apple, Philips, LG, HP, TCL, Xiaomi are prominently featured, offering everything from smartphones and laptops to televisions and air conditioners.
• Home Appliances: Whirlpool, Beko, Gorenje, Candy are visible, providing washing machines, dishwashers, and refrigerators.
• Other Categories: Items like car tires Continental, Sava, garden equipment AMS Garden, Villager, LANDMANN, and even travel accessories Pierre Cardin, Marvel, Trunki suggest a diverse catalog.

Ekupi.ba Pros & Cons

Delving deeper into Ekupi.ba reveals several advantages for shoppers, but also some potential areas for consideration.

Understanding these can help set realistic expectations for anyone looking to use the platform.

Advantages of Shopping on Ekupi.ba

Ekupi.ba offers a compelling set of benefits, particularly for those seeking value and convenience in online shopping.

• Competitive Pricing and Discounts: The most striking feature of Ekupi.ba is its aggressive pricing strategy. Many products are heavily discounted, sometimes by over 50% from the original price, such as the AMS Garden trampoline discounted from 519,90 KM to 279,90 KM, or the Apple MacBook Air from 4.899,00 KM to 3.199,00 KM.
  • Examples of Significant Savings:
    • Whirlpool set OMSK58HU1SX + AKT 8090/NE: Reduced from 999,00 KM to 749,00 KM
    • Philips instant water filter ADD5910M/10: Down from 602,90 KM to 439,90 KM
    • HP laptop 255 G9: Marked down from 1.199,00 KM to 799,90 KM
• Wide Product Range: The sheer variety of products available is impressive. From major household appliances and consumer electronics to tires, garden tools, and even children’s travel cases, Ekupi.ba positions itself as a one-stop shop.
  • Diverse Categories:
    • Electronics: Smartphones, laptops, TVs, air conditioners.
    • Home Goods: Washing machines, dishwashers, refrigerators, small kitchen appliances.
    • Outdoor & Leisure: Trampolines, grills, garden cultivators.
    • Automotive: Car tires.
    • Travel: Suitcases, portable potties.
• Prominent Free Delivery Offers: Several listings clearly indicate “Besplatna dostava” Free delivery, which is a significant incentive, especially for larger items like washing machines or tires. This can lead to substantial savings on overall purchase costs.
  • Products with Free Delivery Highlighted:
    • Sava 205/55 R16 91H Intensa HP 2 – ljetna guma
    • Ring traka za trčanje RX 201-A / 3.0 HP
    • LG NanoCell televizor 65NANO82T3B
• Customer Support Channels: The availability of an info phone number 033/755911 and an email address [email protected] suggests a commitment to customer service. This is crucial for addressing inquiries, issues, or managing reklamacije complaints, as mentioned on the site.
• User-Friendly Interface: The website’s design is clean and easy to navigate. Products are well-categorized, and the display of discounts is prominent, making it simple for users to find what they’re looking for and identify deals.

Potential Drawbacks of Shopping on Ekupi.ba

While Ekupi.ba presents many positives, certain aspects might warrant closer examination.

• Reliance on Website Information: As with any online-only review, direct experience with product quality, delivery speed, and actual customer service responsiveness cannot be verified without placing an order. The review is solely based on what the website communicates.
• Language Barrier for Non-Local Speakers: The website is primarily in Bosnian, which can pose a challenge for international customers or those not proficient in the local language. While browser translation tools exist, they may not always be perfect.
• Availability of Specific Product Reviews: While the site lists products, it’s not immediately clear if detailed customer reviews are easily accessible for individual items, which could be a deciding factor for some buyers. Comprehensive reviews from other buyers often build trust and provide real-world insights.
• Return and Warranty Processes: While the site mentions “Imate li reklamaciju?” Do you have a complaint?, the specifics of their return policy, warranty claims, and after-sales service are not immediately detailed on the homepage. These policies are critical for large purchases.

Ekupi.ba Alternatives

For consumers in Bosnia and Herzegovina, or those looking for similar e-commerce experiences, several alternatives exist, each with its own strengths.

Diversifying shopping options can lead to better deals and service.

Local E-commerce Competitors

The Bosnian market has other online retailers that compete with Ekupi.ba, offering a variety of goods and services.

• Olimpik.ba: Often features electronics, home appliances, and IT equipment.
• TehnoMag.ba: Specializes in consumer electronics and home appliances, often known for competitive prices and promotions.
• Genelec.ba: Another strong contender in the electronics and IT sector, with a focus on a wide range of gadgets and components.
• FIS.ba: While primarily a large retail chain with physical stores, FIS also has an online presence offering a broad spectrum of products, including home goods, fashion, and electronics.

International Online Retailers Shipping to Bosnia

For those open to international shipping, a broader array of choices emerges, though shipping costs and customs duties can be a factor.

• Amazon via third-party forwarders or directly for some items: Offers an unparalleled selection of products, from books and electronics to clothing and tools. While direct shipping to Bosnia might be limited for some items, many global sellers and forwarders make it accessible.
• eBay: Known for its vast marketplace of new and used items, including collectibles, electronics, and unique goods. Many international sellers ship worldwide.
• AliExpress: A popular choice for budget-friendly electronics, apparel, and gadgets directly from manufacturers, often with longer shipping times but very competitive prices.
• Local branches of international chains if available: Some international electronics or appliance retailers might have a local online presence in Bosnia, offering consistency in product ranges and service standards.

How to Make an Informed Purchase on Ekupi.ba

To get the most out of Ekupi.ba, or any online store, it’s crucial to adopt smart shopping habits.

This includes verifying product details, understanding policies, and leveraging available information.

Verifying Product Specifications

Always double-check the product details to ensure they match your needs.

• Model Numbers: Cross-reference model numbers on the manufacturer’s official website to confirm specifications. For example, if looking at a “Samsung Galaxy A56 5G mobitel, SM-A566BZKAEUC, 8+128 GB,” confirm storage, RAM, and regional variants.
• Features and Compatibility: For appliances, verify voltage, plug type, and specific features e.g., “Smart TV,” “HDR10” for a VIVAX IMAGO LED A Series television.
• Image Accuracy: While product images are generally reliable, sometimes colors or minor details might differ slightly. Look for multiple angles if available.

Understanding Return and Warranty Policies

Before finalizing a significant purchase, especially for high-value items like electronics or appliances, understand the after-sales policies.

• Return Period: How many days do you have to return an item if you change your mind or if it’s faulty?
• Conditions for Return: Must the item be in its original packaging? Are there restocking fees?
• Warranty Coverage: What is the duration of the warranty? Is it covered by Ekupi.ba directly or by the manufacturer? Who handles repairs or replacements?
• Contacting Support: Know the process for filing a complaint “reklamacija” as mentioned on their homepage.

Comparing Prices and Reviews

Even with attractive discounts, it’s always wise to compare.

• Price Comparison: Check prices for the same product on other local and international e-commerce sites. Tools like price comparison websites can be helpful if available for the region.
• External Reviews: Search for independent reviews of the specific product model on tech blogs, consumer review sites, or YouTube. Look for common issues or praise points.
• Ekupi.ba Customer Feedback if accessible: If Ekupi.ba provides a section for customer reviews on product pages, read them carefully. Pay attention to comments regarding delivery, product performance, and customer service.

Ekupi.ba Pricing

Ekupi.ba’s pricing strategy heavily relies on discounts and promotions, making it appear very competitive.

Understanding how these prices are structured can help consumers gauge the actual value.

Discount Structures

The website showcases two primary pricing methods:

• Direct Price Reduction: A clear original price is struck through, and a new, lower price is displayed. For instance, a “Whirlpool perilica posuđa WIC 3C33 PFE” is reduced from 969,00 KM to 759,00 KM. This direct comparison makes savings immediately obvious.
• Promotional Bundles/Offers: Sometimes, products are bundled with gifts or additional items, increasing their perceived value without a direct price cut on the main item. The “Xiaomi električni romobil 5 Pro + POKLON: Xiaomi Smart Band 9” is an example, where a gift is included with the purchase.

Value for Money

Given the displayed discounts, Ekupi.ba appears to offer significant value, especially for higher-ticket items.

• Electronics: The “Apple MacBook Air” being offered at 3.199,00 KM from 4.899,00 KM represents a substantial saving of over 30%. Similarly, the “Samsung Galaxy A56 5G” is down from 929,00 KM to 789,90 KM.
• Home Appliances: Discounts on items like the “Gorenje frižider NRK619EPW4” 925,00 KM to 615,00 KM make large purchases more accessible.
• Seasonal Items: Offers on trampolines and grills during relevant seasons can provide excellent value for leisure purchases.

Price Fluctuation Considerations

As with most e-commerce platforms, prices on Ekupi.ba are likely dynamic.

• Limited-Time Offers: Many discounts might be for a limited duration, indicated by phrases like “Ne propusti priliku” Don’t miss the opportunity.
• Stock Levels: Prices can also be influenced by stock availability, with items potentially going on deeper discount as they clear inventory.
• Seasonal Sales: Expect variations in pricing around holidays or major shopping events.

How to Maximize Savings on Ekupi.ba

Beyond just looking at the discounted prices, there are several strategies to ensure you’re getting the best possible deal on Ekupi.ba.

Leveraging Newsletter Subscriptions

The website prominently features an option to “Prijavite se na besplatni newsletter” Sign up for the free newsletter. This is a common and effective way to stay informed about deals.

• Early Access: Newsletters often provide subscribers with early access to upcoming sales or exclusive discounts not yet advertised on the main site.
• Exclusive Offers: Some promotions might be reserved solely for newsletter subscribers, making it worthwhile to sign up.
• Stay Informed: It’s a low-effort way to keep tabs on price drops for items you’re interested in, without constantly checking the website.

Monitoring “Najprodavaniji Proizvodi” Bestselling Products

The “Najprodavaniji Proizvodi” section can be a treasure trove for deals and popular items.

• High Demand, Often Discounted: Bestsellers are frequently discounted to maintain their popularity and drive sales volume. For instance, the “VOX klima uređaj SFG12-SC” is a bestseller and is reduced from 659,00 KM to 499,00 KM.
• Indicative of Value: If many people are buying a product, it often suggests good value, reliable performance, or strong positive feedback.
• Trending Deals: This section can highlight items that are currently in high demand due to an attractive price point or seasonal relevance.

Checking “Novo u Ponudi” New in Offer for Introductory Pricing

New arrivals might sometimes come with introductory discounts to generate initial interest.

• Launch Promotions: Retailers occasionally offer special pricing for newly listed items to encourage early adoption and reviews.
• Fresh Stock: If you’re looking for the latest models, this section is key, and you might catch a launch promotion. Examples include new furniture items like the “SIESTA Air XL stolica” or appliances like the “Midea klima uređaj MSFAAU-12HRFN8.”

Comparing Shipping Costs and Delivery Options

While “Besplatna dostava” is a great perk, it’s not universal.

• Verify Delivery Fees: For items not marked with free delivery, ensure you check the shipping cost before committing to a purchase. Sometimes, a seemingly good discount can be negated by high delivery charges.
• Delivery Times: Understand the estimated delivery timeframe, especially for urgent purchases. While not explicitly stated on the homepage, this information is usually available during the checkout process.

Utilizing Promotions and Coupon Codes If Available

Keep an eye out for any specific promotional banners or fields for coupon codes during checkout.

• Website Banners: Check the homepage and category pages for any banners announcing site-wide sales or specific product group promotions.
• External Sources: Sometimes, coupon codes might be available through partner websites or marketing campaigns.
• Minimum Purchase Thresholds: Some discounts might require a minimum purchase amount to be eligible.

By combining these strategies, consumers can optimize their shopping experience on Ekupi.ba, ensuring they not only find what they need but also secure the best possible value for their money.

How to Cancel Ekupi.ba Subscription

While Ekupi.ba is primarily an e-commerce platform for one-off purchases, the term “subscription” could refer to a few things, such as an email newsletter subscription or potentially recurring order options if they become available.

Based on the current homepage, the most prominent recurring element is the newsletter.

Cancelling the Newsletter Subscription

If you’ve signed up for their “besplatni newsletter” free newsletter and wish to unsubscribe, the process is generally straightforward and follows common e-commerce practices.

• Locate the Unsubscribe Link: Every legitimate marketing email, including newsletters, is legally required to include an unsubscribe link, typically found in the footer of the email.
• Click the Link: Clicking this link will usually take you to a confirmation page on their website where you can confirm your unsubscription.
• Follow Prompts: You might be asked to confirm your email address or provide a reason for unsubscribing, although this is optional.
• Confirmation: You should receive a confirmation message, either on the page or via email, indicating that your subscription has been successfully cancelled.

Contacting Customer Support for Other Issues

If “subscription” refers to something else not immediately apparent on the homepage, or if you encounter issues with cancelling via the standard method, direct contact with their customer support is the best course of action.

• Phone: Call their info phone at 033/755911. This is often the quickest way to resolve specific account-related queries.
• Email: Send an email to [email protected]. Clearly state your request, providing any relevant account details or order numbers if applicable.

It’s important to remember that general e-commerce platforms like Ekupi.ba typically don’t have “subscriptions” in the sense of recurring payments for a service or a product unless explicitly stated for specific product lines e.g., coffee bean subscriptions, which are not currently advertised on their homepage. The most likely “subscription” reference is to their marketing communications.

Ekupi.ba vs. Local Retailers

Comparing Ekupi.ba to traditional brick-and-mortar retailers in Bosnia highlights distinct advantages and disadvantages, primarily centering on convenience, pricing, and the shopping experience.

Pricing and Discounts

• Ekupi.ba: Based on the website, Ekupi.ba often presents more aggressive discounts than many physical stores can consistently offer. Online retailers generally have lower overheads rent, fewer staff for floor sales allowing them to pass savings on to consumers. The examples seen on the homepage, like a MacBook Air discounted by over 30%, are strong indicators.
• Local Retailers: While physical stores have sales, their discounts might be less frequent or less deep, especially for major appliances and electronics. They often rely on brand relationships and immediate availability.

Product Variety

• Ekupi.ba: An online platform can house an infinitely larger inventory without the physical space constraints of a retail store. This leads to a wider selection of brands, models, and product categories, from diverse household items to specialized tools and tires.
• Local Retailers: Limited by showroom space, physical stores typically stock only the most popular models or a curated selection, reducing overall variety. You might need to visit multiple stores to find what you’re looking for.

Convenience and Accessibility

• Ekupi.ba: Offers 24/7 shopping from anywhere with internet access. The convenience of browsing and purchasing from home, with direct delivery including free delivery for many items, is a major draw.
• Local Retailers: Require physical travel, adherence to opening hours, and often involve carrying purchases home, which can be difficult for large items. Parking and traffic can also be considerations.

Customer Experience and Support

• Ekupi.ba: Support is primarily online or via phone email, calls. While efficient for inquiries, hands-on assistance or immediate problem-solving might be different from in-person interactions. The quality relies on the responsiveness of their remote team.
• Local Retailers: Provide the benefit of in-person customer service. You can see, touch, and test products, ask immediate questions, and get direct advice from sales associates. Returns or warranty claims can often be handled face-to-face, which some consumers prefer.

Immediate Gratification

• Ekupi.ba: Purchases require delivery time, which can range from a few days to a week or more, depending on the item and location.
• Local Retailers: Allow for immediate purchase and take-home, which is ideal for urgent needs or impulse buys.

In summary, Ekupi.ba excels in price competitiveness, product variety, and convenience, making it ideal for planned purchases and budget-conscious shoppers.

Local retailers, on the other hand, offer the tangible benefits of immediate product interaction, personalized in-store service, and instant gratification, appealing to those who value a traditional shopping experience.

Many consumers might opt for a hybrid approach, browsing online and then visiting a physical store, or vice versa, to get the best of both worlds.

Frequently Asked Questions

What is Ekupi.ba?

Ekupi.ba is an online e-commerce platform operating in Bosnia and Herzegovina, offering a wide range of products including electronics, home appliances, garden equipment, automotive parts, and various other consumer goods.

Is Ekupi.ba a legitimate website?

Yes, based on the professional design, detailed product listings, and clear contact information phone and email, Ekupi.ba appears to be a legitimate online retail platform serving the Bosnian market.

What kind of products can I buy on Ekupi.ba?

Ekupi.ba offers a diverse range of products including, but not limited to, smartphones Samsung Galaxy, laptops Apple MacBook, HP, televisions LG, Vivax, home appliances Whirlpool, Beko, Gorenje, Candy, air conditioners LG, TCL, Midea, VOX, Hisense, tires Continental, Sava, and various other items like trampolines, grills, and travel luggage.

Does Ekupi.ba offer discounts or promotions?

Yes, Ekupi.ba prominently features numerous discounts and promotions on its homepage, with many products showing significant price reductions from their original listed prices.

How do I find products with free delivery on Ekupi.ba?

Some product listings on Ekupi.ba specifically highlight “Besplatna dostava” Free delivery. Look for this text next to the product price or description to identify eligible items.

What payment methods are accepted on Ekupi.ba?

The website’s homepage does not explicitly detail all accepted payment methods, but standard online payment options like credit/debit cards and potentially bank transfers are commonly supported by e-commerce sites.

You would typically see these options during the checkout process.

Can I track my order on Ekupi.ba?

While not explicitly stated on the homepage, most modern e-commerce platforms provide order tracking capabilities through a user account or a tracking number sent via email after purchase.

It’s advisable to check your order confirmation email or contact customer service for tracking details.

How do I contact Ekupi.ba customer service?

You can contact Ekupi.ba customer service via their info phone number at 033/755911 or by sending an email to [email protected]. Cmsdowns.com Reviews

What if I have a complaint or need to return an item to Ekupi.ba?

The website mentions “Imate li reklamaciju?” Do you have a complaint?. For specific procedures regarding complaints or returns, you should contact their customer service via phone or email for detailed instructions and policy information.

Does Ekupi.ba have a mobile application?

Yes, the Ekupi.ba website encourages users to “Preuzmite aplikaciju” Download the application, indicating that they offer a mobile app for a more convenient shopping experience.

Are the prices on Ekupi.ba in local currency?

Yes, all prices displayed on Ekupi.ba are in “KM” Konvertibilna Marka, which is the local currency of Bosnia and Herzegovina.

Does Ekupi.ba offer international shipping?

The website primarily caters to the Bosnian market, and it’s not explicitly stated on the homepage whether they offer international shipping.

It’s best to assume shipping is limited to Bosnia and Herzegovina unless stated otherwise or confirmed with customer service.

How often are new products added to Ekupi.ba?

Ekupi.ba has a “Novo u Ponudi” New in Offer section, suggesting that new products are regularly added to their catalog.

The frequency would depend on supplier availability and market trends.

Can I sign up for a newsletter from Ekupi.ba?

Yes, you can “Prijavite se na besplatni newsletter” Sign up for the free newsletter by providing your email address on their homepage to receive updates on promotions and new arrivals.

Are the products on Ekupi.ba brand new?

Generally, products sold on e-commerce sites like Ekupi.ba are new unless specifically labeled otherwise e.g., refurbished or open-box. Given the nature of the listed items like electronics and appliances, they are expected to be new.

What is the typical delivery time for Ekupi.ba orders?

The typical delivery time is not explicitly mentioned on the homepage. Maxxcapitals.com Reviews

Delivery times vary based on the product, your location, and Ekupi.ba’s logistics, but you can usually find this information during the checkout process or by inquiring with customer service.

Can I buy large appliances like refrigerators and washing machines from Ekupi.ba?

Yes, Ekupi.ba features a wide range of large appliances, including refrigerators Samsung, Gorenje, washing machines Gorenje, Beko, Candy, and dishwashers Whirlpool, Beko.

Are there warranties on products purchased from Ekupi.ba?

While not explicitly detailed on the homepage, products, especially electronics and major appliances, typically come with manufacturer warranties.

It is crucial to inquire about warranty details for specific products before purchase or check the product page’s full description.

How can I make sure I get the best deal on Ekupi.ba?

To get the best deal, regularly check the “Ne propusti priliku” and “Najprodavaniji Proizvodi” sections, sign up for their newsletter for exclusive offers, and compare prices with other retailers.

Is it safe to shop online with Ekupi.ba?

Ekupi.ba employs standard website security measures like HTTPS indicated by www.ekupi.ba starting with https:// in a browser, suggesting that data transmission is encrypted.

However, users should always practice general online safety, such as using strong passwords and being wary of phishing attempts.