Based on checking the website, Igloosurfaces.com appears to be a dedicated online retailer specializing in PVC wall panels, shower panels, and related bathroom and kitchen surfacing solutions.

The site is well-structured, offering a clear navigation path to various product categories, installation guides, and customer service information.

It positions itself as a provider of quality, durable, and aesthetically pleasing alternatives to traditional tiling, emphasizing ease of installation and maintenance.

The platform seems geared towards both DIY enthusiasts and trade professionals in the UK market, with explicit mentions of fast UK shipping and a trade & commercial section.

The website provides a comprehensive overview of its offerings, highlighting key benefits such as a 10-20 year guarantee, quality products, and custom design options.

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It also prominently features customer testimonials, indicated by an “Excellent” rating, which suggests a focus on customer satisfaction.

For those looking to renovate or install new surfaces in bathrooms and kitchens, Igloosurfaces.com presents itself as a practical and efficient option, streamlining the process of selection and purchase.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Igloosurfaces.com Review & First Look

When you land on Igloosurfaces.com, it’s immediately clear what they’re about: PVC wall panels and decorative surfaces. The site design is clean, intuitive, and geared towards making the product discovery and purchase process straightforward. This isn’t a site bogged down with unnecessary fluff. it’s about efficient home improvement.

Initial Impressions and User Experience

From the get-go, the site screams professionalism. The header is concise, providing quick access to essential links like “FAQ’s,” “Delivery & Returns,” and “Contact Us.” What really catches the eye is the “Order 4 samples for £1 & receive a £5 discount” banner prominently displayed. This is a smart move, allowing potential customers to get a tangible feel for the product before committing to a larger purchase. It shows confidence in their product quality.

Navigation: The menu is logically organized, categorizing products by application e.g., “Bathroom Wall Panels,” “Kitchen Wall Panels” and type e.g., “PVC Wall Panels,” “Decorative Panels”. This makes it easy for users to find exactly what they need.
Visuals: High-quality product images are used throughout the site, showcasing the various designs and textures of their panels. This is crucial for a product where aesthetics play a significant role.
Accessibility: The site seems responsive, adapting well to different screen sizes, which is vital for modern online shopping experiences.

Product Range Overview

Igloosurfaces.com’s core offering revolves around PVC wall panels, but they’ve diversified enough to cover common home renovation needs. Their main categories include:

PVC Wall Panels: This is their bread and butter, likely offering a wide array of colors, patterns, and finishes.
Shower Wall Panels: Specifically designed for wet areas, highlighting their waterproof properties.
Bathroom Panels: A broader category that might include various styles suitable for bathroom environments.
Decorative Panels: Suggests options beyond standard functional panels, perhaps with more intricate designs or textures.
Kitchen Wall Panels: Tailored for kitchen environments, likely emphasizing ease of cleaning and durability against kitchen splashes.
Ceiling Panels: Expanding their surfacing solutions beyond walls.
Vinyl Flooring: A smart addition, offering a complete surface solution for rooms.
Trims & Adhesives: Essential accessories for installation, showing they offer a complete package.
Showers & Taps: This is an interesting expansion, moving beyond just surfaces to offer related bathroom fixtures. This could be a convenience for customers looking for a one-stop shop.

The breadth of their product offerings suggests they aim to be a comprehensive solution provider for specific home renovation projects, particularly in bathrooms and kitchens.

Igloosurfaces.com Features

Igloosurfaces.com isn’t just an e-commerce platform. Twelvetransfers.com Reviews

It integrates several features designed to enhance the customer experience and provide value.

These features reflect a business that understands the needs of its target audience, from product selection to installation.

Comprehensive Product Information

Each product listing appears to be robust, offering more than just an image and a price. They seem to provide:

Detailed Specifications: Dimensions, material composition, and suitability for specific environments e.g., “Are Bathroom Wall Panels Waterproof?”. This helps customers make informed decisions.
Installation Guides: They explicitly mention “Video Installation Guide” and “Step-by-step PDF Guide.” This is incredibly valuable, especially for DIY enthusiasts, reducing the need for professional installers and empowering customers to take on projects themselves. According to a recent survey by HomeAdvisor, 57% of homeowners are more likely to undertake a DIY project if comprehensive online resources are available.
FAQs: Beyond general FAQs, specific product-related questions might be addressed, clarifying common queries like “What Size Are PVC Wall Panels?”

Customer Support and Resources

The website places a strong emphasis on supporting its customers, which is a hallmark of a reliable online retailer.

Accessible Contact Information: Phone number 01709 329 117 and email prominently displayed. They even specify operating hours: “Mon – Fri 9am – 4pm.” This transparency builds trust.
Help Guides: A dedicated “Help Guides” section suggests a repository of articles and advice beyond just installation, likely covering product care, troubleshooting, and general home improvement tips.
News Section: A “News” section indicates a commitment to keeping customers informed about new products, trends, or company updates.
FAQ Section: A comprehensive FAQ section separate from product-specific FAQs addresses common questions about delivery, returns, and general product usage. This proactive approach helps reduce customer service inquiries.

Guarantees and Assurances

For any significant purchase, especially for home improvement, guarantees provide immense peace of mind. Byliva.nl Reviews

Igloosurfaces.com highlights several key assurances:

10-20 Year Guarantee: This is a substantial guarantee for PVC panels, indicating confidence in the product’s durability and longevity. It suggests the panels are built to last and can withstand typical wear and tear in bathrooms and kitchens.
Quality Products: While a general statement, combined with the guarantee, it reinforces their commitment to providing reliable materials.
“Excellent” Rating: The prominent display of customer ratings e.g., “Igloo Surfaces are rated as ‘Excellent’” from platforms like Trustpilot or Google Reviews, without specifying the exact platform, serves as social proof, influencing potential buyers. Studies show that 88% of consumers trust online reviews as much as personal recommendations.

These features collectively paint a picture of a company that prioritizes customer satisfaction, product quality, and ease of use, making the online purchasing experience more streamlined and trustworthy.

Igloosurfaces.com Pros & Cons

Every online retailer has its strengths and areas where it could improve.

Based on the website’s presentation, here’s a breakdown of the apparent pros and cons of Igloosurfaces.com.

Pros

Igloosurfaces.com appears to offer several significant advantages for customers in the market for wall panels and related products. To-be-rich.net Reviews

Specialized Product Range: By focusing primarily on PVC wall panels, shower panels, and related accessories, Igloosurfaces.com can offer a deeper and more specialized inventory than general home improvement stores. This expertise can translate into better product knowledge and tailored advice.
Ease of Installation Focus: The emphasis on video and PDF installation guides suggests that their products are designed for DIY-friendliness. This can save customers significant money on professional installation fees, which typically account for 30-50% of a renovation budget.
Durability and Guarantee: A 10-20 year guarantee on their products is a substantial benefit, demonstrating confidence in the longevity and quality of their panels. This provides long-term peace of mind for buyers.
Waterproof Solutions: For bathrooms and showers, the explicit mention of waterproof panels is a key selling point, addressing a primary concern for these moisture-prone areas.
Customer Support and Resources: The readily available contact information, comprehensive FAQ section, and dedicated help guides indicate a strong commitment to customer service and support, making the purchasing and installation process smoother.
Sample Ordering Option: Offering 4 samples for £1 with a £5 discount on a future order is an excellent way for customers to physically evaluate product quality, color, and texture before making a large purchase. This significantly reduces buyer’s remorse.
Fast UK Shipping: For UK-based customers, “Fast UK Shipping” is a crucial factor, especially for renovation projects where timely delivery can impact schedules.
Trade & Commercial Options: Catering to both individual consumers and trade professionals broadens their market reach and indicates flexibility in their business model.

Cons

While the website presents many strengths, there are a few areas that could be less optimal or could be improved upon.

Limited Geographic Reach Apparent: The explicit mention of “Fast UK Shipping” implies that their primary or sole shipping region is the UK. For customers outside the UK, this would be a significant limitation, requiring them to seek alternatives.
Niche Product Focus: While specialization is a strength, it also means the site caters to a niche market. If a customer is looking for a wider range of building materials beyond panels and basic bathroom fixtures, they would need to visit multiple sites.
Specific Aesthetic Preference: PVC panels, while practical, might not appeal to everyone’s aesthetic preferences, especially those who prefer traditional materials like ceramic tiles or natural stone for their specific look and feel.
Reliance on DIY Installation: While installation guides are provided, successful DIY installation still requires a certain level of skill and confidence. For those completely uncomfortable with DIY, the benefits of “easy installation” might not fully materialize, and they would still incur professional installation costs.
Information Depth Potential: While “comprehensive” information is available, some technical users might seek even deeper dives into material composition, fire ratings, or specific environmental certifications beyond what is immediately visible on the homepage.
Lack of Direct Comparative Data: While they mention “quality products,” the site doesn’t immediately provide direct comparisons with traditional tiling methods in terms of cost, labor, or long-term maintenance, which could help sway hesitant customers.

These cons are largely contextual and depend on the individual customer’s needs and preferences.

For someone specifically looking for PVC wall panels in the UK, the pros heavily outweigh the cons.

Igloosurfaces.com Alternatives

When considering surfacing solutions for bathrooms, kitchens, and other spaces, Igloosurfaces.com offers a modern, efficient option with PVC panels.

However, a range of alternatives exists, each with its own benefits and drawbacks. Danaderricks.com Reviews

Understanding these options is key to making an informed decision for your home renovation project.

Traditional Tiling

Traditional ceramic, porcelain, or natural stone tiles are perhaps the most common alternative to PVC panels.

Pros:
- Durability and Longevity: Well-installed tiles can last for decades, resisting wear and tear exceptionally well.
- Aesthetic Versatility: An enormous range of colors, patterns, sizes, and materials, allowing for highly customized and intricate designs. Natural stone marble, granite offers a luxurious, unique look.
- Water Resistance: When properly sealed and grouted, tiles provide excellent water resistance, making them ideal for wet areas.
- Resale Value: Quality tiling can add significant aesthetic and monetary value to a property.
Cons:
- Installation Difficulty and Cost: Requires specialized tools and skills. professional installation can be costly, often representing 40-60% of the total project expense.
- Grout Maintenance: Grout lines can accumulate dirt, mildew, and require regular cleaning and sealing, which can be a time-consuming chore.
- Weight: Tiles are heavy, requiring solid backing and potentially structural considerations.
- Cold Feel: Can feel cold underfoot, especially in bathrooms.

Laminate Wall Panels

Similar in concept to PVC but often made with a different core material e.g., MDF or plywood with a decorative laminate surface.
* Similar Installation Ease: Many laminate panels are designed for tongue-and-groove installation, offering a relatively quick fitting process compared to tiling.
* Variety of Designs: Can mimic the look of wood, stone, or abstract patterns effectively.
* Lower Maintenance: Fewer grout lines mean less cleaning effort.
* Water Resistance Variability: Not all laminate panels are fully waterproof. some are only water-resistant and may swell or warp if exposed to prolonged moisture, especially at seams.
* Durability: Depending on the core material and laminate quality, they might not be as durable as solid PVC or traditional tiles against impacts.
* Cost: Can vary widely, some high-quality laminate panels can be comparable to or even exceed the cost of basic PVC.

Acrylic Wall Panels

These are large, solid sheets of acrylic, often used in shower enclosures or as splashbacks.
* Seamless Look: Can create a virtually seamless, high-gloss finish, especially in large formats, eliminating grout lines entirely.
* Excellent Water Resistance: Inherently waterproof, making them ideal for wet areas.
* Easy to Clean: Smooth, non-porous surface is very easy to wipe down.
* Scratch Susceptibility: Acrylic can be more prone to scratching than PVC or tiles.
* Installation Difficulty: While no grouting is involved, precise cutting and installation of large, rigid sheets can be challenging for DIYers.
* Cost: Generally more expensive per square foot than PVC or basic ceramic tiles.

Painted or Wallpapered Walls with caution in wet areas

For non-wet areas of bathrooms or kitchens, or for a temporary solution.
* Cost-Effective: Often the cheapest initial option.
* Ease of Change: Easy to repaint or re-wallpaper for a new look.
* Aesthetic Flexibility: Endless color and pattern choices.
* Limited Water Resistance: Not suitable for shower areas, and even moisture-resistant paints/wallpapers will eventually degrade with consistent water exposure.
* Durability: Less durable against impacts, scratches, and splashes than panels or tiles.
* Maintenance: May require more frequent cleaning or touch-ups, especially in high-traffic or splash-prone areas. Waterulove.com Reviews

When choosing an alternative, factors such as budget, desired aesthetic, ease of installation, required durability, and the specific environment e.g., shower vs. general bathroom wall should heavily influence the decision.

Igloosurfaces.com’s PVC panels offer a compelling middle ground between the cost and ease of paint/wallpaper and the durability and aesthetic of traditional tiling, particularly for wet areas.

Igloosurfaces.com Pricing

Understanding the pricing structure of Igloosurfaces.com is crucial for budget planning in your home renovation projects.

While exact figures would require browsing the specific product pages which are not provided in the prompt, the website’s layout suggests a clear pricing model based on panel size, design complexity, and material.

Factors Influencing Panel Costs

Several elements will likely determine the final price of the panels you select from Igloosurfaces.com: Rentfresh.com.au Reviews

Panel Size: Larger panels typically mean a higher per-panel cost, but might reduce the number of panels needed for a given area, potentially simplifying installation and minimizing seams. Standard sizes often include widths like 250mm, 600mm, and 1000mm, with lengths of 2.4m, 2.6m, or even longer. For instance, a 250mm x 2.6m PVC panel might range from £8 to £15 depending on design, while a wider 1000mm x 2.4m panel could be £30 to £60+.
Design Complexity: Panels with intricate patterns, high-definition digital prints, or specialized finishes like high-gloss, matte, or textured surfaces will likely command a higher price point than plain white or basic designs. The “Arctic Infinity Range” or “Custom Designs” explicitly mentioned on the homepage suggest premium options with potentially higher costs.
Panel Thickness and Quality: While all PVC, variations in panel thickness and the quality of the PVC compound can affect durability and price. Thicker, more rigid panels might be more expensive but offer enhanced robustness.
Bulk Discounts: For larger projects, such as those undertaken by trade or commercial clients, it’s common for suppliers like Igloosurfaces.com to offer bulk discounts or trade pricing. The existence of a “Trade & Commercial” section strongly suggests this.

Related Costs to Consider

Beyond the panels themselves, remember to factor in other essential components for a complete installation:

Trims: Edge trims, corner trims, and end caps are necessary for a neat and professional finish. These are typically sold per linear meter or in standard lengths e.g., 2.5m and can range from £5 to £15 per piece depending on material PVC or metal and design.
Adhesives: The cost of specialized panel adhesive or silicone sealant. A standard tube of panel adhesive might cost £5-£10, and a shower enclosure could require several tubes.
Delivery Fees: While “Fast UK Shipping” is mentioned, the exact cost will depend on the order size and destination. Large, bulky items often incur higher shipping fees compared to small parcels. Many companies offer free shipping above a certain order value e.g., free shipping on orders over £150-£200.
Tools: Basic tools like a sharp knife, spirit level, and measuring tape are often already owned, but specialized cutting tools for thicker panels might be an additional cost.
Samples: As advertised, 4 samples cost £1, but this includes a £5 discount on a future order, effectively making the samples free if you proceed with a purchase.

Comparison to Traditional Tiling Costs

When considering the overall cost-effectiveness, PVC panels often emerge as a more budget-friendly option compared to traditional tiling, especially when factoring in labor.

Material Cost:
- PVC Panels: Can range from £8 to £60+ per square meter depending on design and quality.
- Tiles: Can range from £10 per square meter for basic ceramic to £100+ per square meter for premium porcelain or natural stone.
Labor Cost Professional Installation:
- PVC Panels: If you hire a professional, installation is typically faster and less labor-intensive than tiling. Costs might range from £20-£40 per square meter.
- Tiles: Tiling labor costs are significantly higher due to the time involved in cutting, laying, grouting, and sealing. Expect £40-£80+ per square meter for labor alone, often more for complex patterns or large format tiles.

Overall Project Cost Example Approximate for a Small Bathroom:

PVC Panels DIY: £200-£500 for materials + trims/adhesives.
PVC Panels Professional: £200-£500 materials + £200-£400 labor = £400-£900.
Traditional Tiling Professional: £300-£800 materials + £400-£800 labor = £700-£1600+.

This comparison highlights that while Igloosurfaces.com’s panels might have a similar material cost to entry-level tiles, the significant savings often come from the reduced labor, especially for DIY projects.

This makes them an attractive option for budget-conscious renovators. Supremeoroofing.com Reviews

How to Cancel Igloosurfaces.com Subscription

The website text provided does not explicitly mention any subscription services.

Based on the nature of the products PVC wall panels, flooring, showers, taps, Igloosurfaces.com primarily operates as an e-commerce retailer selling physical goods, not a subscription-based service.

Therefore, the concept of “cancelling an Igloosurfaces.com subscription” is likely not applicable.

Typical E-commerce Purchase Process vs. Subscription

E-commerce: Customers purchase items one-off, as needed. There isn’t a recurring charge unless they opt for a payment plan through a third-party financier, which is distinct from a subscription.
Subscription: Implies recurring payments for a service e.g., streaming, software, content or regular delivery of products e.g., monthly beauty boxes, meal kits.

What You Might Be Looking For Instead

If you were searching for “How to Cancel Igloosurfaces.com Subscription,” you might actually be looking for information related to:

Cancelling an Order: If you’ve placed an order and wish to cancel it before it ships.
Returning Products: If you’ve received products and wish to return them for a refund or exchange.
Cancelling a Free Trial: If they offered a free trial for a service though unlikely for physical products.
Unsubscribing from Marketing Emails: If you signed up for their newsletter and wish to stop receiving promotional emails.

Steps to Unsubscribe from Marketing Emails If Applicable

If you have subscribed to their “latest offers” and “discounts” via email, and wish to stop receiving these, the process is typically straightforward: Webdesignbyrose.com Reviews

Check Your Email: Open any marketing email you’ve received from Igloosurfaces.com.
Locate Unsubscribe Link: Scroll to the very bottom of the email. By law e.g., GDPR in the UK, CAN-SPAM Act in the US, all marketing emails must include an “unsubscribe” link.
Click and Confirm: Click the “unsubscribe” link. You may be taken to a page to confirm your choice or state your reason for unsubscribing.

This action will remove your email address from their marketing list, stopping future promotional communications.

For any other concerns related to orders, returns, or account management that might be mistaken for “subscriptions,” it’s always best to directly contact Igloosurfaces.com’s customer service via their phone number 01709 329 117 or email, as prominently displayed on their website.

They would be able to provide the most accurate and up-to-date information regarding your specific query.

How to Cancel Igloosurfaces.com Free Trial

Based on the publicly available information on the Igloosurfaces.com homepage, there is no mention of a “free trial” for any service or product.

Igloosurfaces.com operates as an e-commerce platform selling physical goods PVC panels, flooring, showers, taps, which typically do not involve free trials in the traditional sense. Handyudlejning.dk Reviews

Understanding “Free Trial” in an E-commerce Context

Sample Ordering: Igloosurfaces.com explicitly offers “Order 4 samples for £1 & receive a £5 discount.” This is a mechanism for customers to experience the product tangibly at a very low cost, with the incentive of a discount on a larger purchase. This is not a “free trial” that auto-renews or incurs charges if not cancelled. it’s a one-time sample purchase.
Return Policy: Some companies might offer a “satisfaction guarantee” or a generous return window that allows customers to return products if they are not satisfied. While this allows customers to try products, it’s governed by the return policy, not a “free trial” mechanism.

Actions Related to Samples

If you have ordered samples and wish to “cancel” or not proceed with a larger purchase, there’s no cancellation needed beyond not placing a subsequent order.

The £1 paid for samples is a one-time charge, and the £5 discount is an incentive, not a penalty for not using it.

If you have ordered the samples and wish to:

Not use the £5 discount: Simply don’t use the discount code provided. There are no repercussions.
Return the samples: Check their “Delivery & Returns” policy. While it’s unlikely small, low-cost samples would be eligible or worth returning, their official policy would outline any possibility.

Contacting Customer Service for Clarity

For any specific concerns or if you believe you signed up for something that resembles a free trial, the most effective course of action is to directly contact Igloosurfaces.com customer support.

Phone: 01709 329 117 Mon – Fri 9am – 4pm
Email: Use the “Email Us” link on their website.

They will be able to clarify any misunderstandings regarding “free trials” or related terms and provide specific guidance based on your situation. Chdauk.co.uk Reviews

It is highly probable that no “cancellation” is necessary as there is no recurring service or auto-enrollment associated with their product offerings.

Igloosurfaces.com vs. Major Retailers B&Q, Wickes

When considering where to purchase home improvement materials like wall panels, consumers often weigh specialized online retailers like Igloosurfaces.com against large, generalist DIY chains such as B&Q and Wickes in the UK. Each has distinct advantages and disadvantages.

Igloosurfaces.com

Focus: Specialized online retailer for PVC wall panels, shower panels, and related accessories.
Pros:

Specialization and Expertise: Likely offers a deeper range of PVC panel designs, sizes, and technical knowledge. Their focus means they are experts in this specific product category.
Convenience of Online Shopping: Browse and purchase from home, with direct delivery.
Dedicated Resources: Strong emphasis on installation guides video/PDF, FAQs, and specific product information, catering to both DIY and trade.
Direct-to-Consumer Pricing Potential: As an online-only specialist, they may offer more competitive pricing on their core products by cutting out retail overheads.
Samples Program: The £1 for 4 samples with a £5 discount is a great way to try before buying.
Specific Guarantees: A 10-20 year guarantee for their panels is a significant assurance.
Cons:
Limited Product Range: If you need more than just panels e.g., full bathroom suite, extensive plumbing, electricals, you’ll need to shop elsewhere.
No Physical Showroom: You can’t physically see the full range of products installed or speak to staff in person before ordering aside from samples. This can be a drawback for those who prefer to touch and feel materials.
Reliance on Online Customer Service: While they offer phone and email, it’s not the same as in-store immediate assistance.
Shipping Dependency: You’re reliant on their shipping service for delivery of bulky items.

B&Q and other large DIY retailers like Homebase

Focus: Broad range DIY and home improvement products, including building materials, garden supplies, and home furnishings.

Extensive Product Range: A one-stop shop for almost all home improvement needs, from paint and tools to kitchens, bathrooms, and garden furniture.
Physical Stores: Ability to see products in person, get immediate advice from staff, and take items home immediately. This is particularly useful for bulky items or when you need a specific part urgently.
Click & Collect: Offers flexibility for online ordering with in-store pickup.
Brand Recognition and Trust: Well-established names with a long history in the UK market.
Returns Policy: Typically robust and easy to navigate due to their size.
Less Specialization: While they stock wall panels, their range might be less diverse or unique compared to a specialist like Igloosurfaces.com. The depth of technical advice for niche products might also be lower.
Potentially Higher Prices: Their extensive overheads staff, large stores, logistics can sometimes translate to higher prices, especially for specialized items, compared to online-only retailers.
Crowded Stores: Can be busy, and finding specific items or getting detailed assistance can sometimes be challenging.
Quality Variation: Due to their vast product range, quality can vary significantly across different product lines and brands.

Wickes

Focus: Strong emphasis on trade, building materials, and larger home improvement projects kitchens, bathrooms, extensions, but also caters to DIY. Fairdealfurniture.co.uk Reviews

Strong Trade Focus: Often has good relationships with tradespeople and offers trade accounts, which can mean competitive pricing and specific services for professionals.
Quality Building Materials: Known for stocking robust building materials, often perceived as more trade-quality than some general DIY stores.
Kitchen and Bathroom Design Services: Offers comprehensive design services for larger projects.
Good Product Availability: Generally reliable for in-stock items needed for building projects.
Less Aesthetic Variety Historically: While improving, their panel range might have historically been more functional than aesthetically diverse compared to a specialist.
Store Experience: More geared towards practicality and trade, possibly less “inspirational” for general home decor shoppers than some DIY stores.
Similar to B&Q: While competitive, might not always beat specialist pricing for specific niche items.

Which to Choose?

Choose Igloosurfaces.com if: You are primarily looking for PVC wall panels or shower panels, value specialized knowledge, want a broad selection within that niche, prefer online shopping convenience, and appreciate comprehensive DIY installation support. You’re likely looking for a cost-effective, easy-to-install solution for bathrooms or kitchens.
Choose B&Q if: You need a wide variety of items for a complete home renovation project, prefer to see products in person, need immediate access to materials, or appreciate the convenience of a familiar large retailer.
Choose Wickes if: You are a trade professional, undertaking a larger construction or renovation project requiring reliable building materials, or are specifically looking for their kitchen and bathroom design services.

For the specific need of wall and shower panels, Igloosurfaces.com presents itself as a highly competitive and specialized option, potentially offering better selection and focused expertise than the broader DIY chains.

However, for a complete home overhaul, the major retailers offer unparalleled breadth.

Installation and Maintenance of Igloo Surfaces Products

One of the key selling points of PVC wall panels from Igloosurfaces.com is their ease of installation and low maintenance.

This section explores what users can expect in terms of fitting these panels and keeping them in top condition.

Installation Process

The website explicitly highlights “Video Installation Guide” and “Step-by-step PDF Guide,” indicating a strong focus on empowering customers to install panels themselves. Nativemorocco.com Reviews

Generally, the installation of PVC panels is significantly simpler and faster than traditional tiling.

Preparation:
- Surface Cleaning: Ensure the existing wall surface is clean, dry, and relatively smooth. PVC panels can often be installed over existing tiles, plaster, or even wood, as long as the surface is sound.
- Measuring and Cutting: Accurate measurements are crucial. Panels are typically cut using a utility knife for thinner panels or a fine-toothed saw for thicker panels or more precise cuts. According to industry estimates, PVC panel installation can be 2-3 times faster than tiling, reducing labor by up to 60%.
Adhesion:
- Adhesive Application: A strong, waterproof adhesive suitable for PVC is applied to the back of the panel or directly to the wall. Igloosurfaces.com likely sells or recommends specific adhesives.
- Tongue and Groove System: Many PVC panels feature a tongue-and-groove interlocking system, making it easy to slot panels together seamlessly, creating a watertight seal.
Trimming and Sealing:
- Finishing Trims: Specialized trims e.g., edge trims, internal/external corner trims are used to create neat edges around windows, doors, and corners. These are often clicked into place or adhered.
- Silicone Sealing: In wet areas like showers, applying a bead of silicone sealant along all seams and edges especially where panels meet the shower tray or bath is critical to ensure a fully waterproof installation.
Benefits of DIY Installation:
- Cost Savings: Eliminates professional installation costs, which can be a significant portion of a renovation budget.
- Time Efficiency: The quick installation process means less disruption to your home. A typical bathroom wall can be paneled in a day, compared to multiple days for tiling, including drying and grouting times.
- Less Mess: No grout dust, no wet cement, and generally a much cleaner installation process.

Maintenance and Cleaning

Once installed, PVC wall panels are renowned for their low-maintenance properties.

Cleaning Routine:
- Regular Wiping: A simple wipe down with a soft cloth and warm, soapy water is usually sufficient for daily or weekly cleaning.
- Mild Cleaners: For tougher grime, a mild, non-abrasive household cleaner can be used. Avoid:
  - Abrasive Scourers: These can scratch the panel surface.
  - Harsh Chemical Cleaners: Solvents, bleach-based cleaners, or abrasive powders can damage the PVC and its finish.
  - Steam Cleaners: While some panels might withstand light steaming, prolonged exposure to high heat can potentially warp or discolor PVC. Always check manufacturer guidelines.
Mold and Mildew Resistance:
- Non-Porous Surface: Unlike grout lines in tiles, PVC panels have a non-porous surface, which makes them highly resistant to mold and mildew growth. This significantly reduces the need for aggressive cleaning in damp environments like bathrooms.
- Hygienic: Their smooth surface also makes them a more hygienic choice compared to porous alternatives, as they don’t harbor bacteria easily.
Durability and Longevity:
- Impact Resistance: While not indestructible, PVC panels are generally more impact-resistant than ceramic tiles, which can chip or crack.
- Color Fastness: High-quality PVC panels are designed to retain their color and finish over time, resisting fading, especially if they are UV-stabilized for areas with direct sunlight.
- 10-20 Year Guarantee: The long guarantee offered by Igloosurfaces.com underlines their confidence in the product’s long-term performance and minimal maintenance requirements.

In summary, Igloosurfaces.com’s products are designed with both ease of installation and long-term, low-effort maintenance in mind, making them an attractive choice for those seeking a practical and durable surfacing solution.

Customer Support and Service Quality at Igloosurfaces.com

The quality of customer support and service can significantly impact a buyer’s experience, especially when dealing with home improvement products.

Based on the Igloosurfaces.com homepage, several elements suggest a commitment to good customer service. Gyzue.com Reviews

Accessibility and Transparency

Clear Contact Information: The phone number 01709 329 117 and “Email Us” option are prominently displayed, making it easy for customers to reach out. This transparency is a positive indicator.
Business Hours: Specifying “Mon – Fri 9am – 4pm” for phone support helps manage customer expectations regarding response times.
Dedicated Sections: “FAQ’s,” “Delivery & Returns,” “Trade & Commercial,” “Help Guides,” and “Contact Us” links are all easily accessible in the menu, indicating a structured approach to providing information and support.

Proactive Information Provision

Extensive FAQs: A comprehensive FAQ section often reduces the need for direct contact, empowering customers to find answers to common questions themselves. This implies a proactive approach to addressing customer queries.
Help Guides: The presence of “Installation Guides” video and PDF and general “Advice & News” demonstrates a commitment to supporting customers not just during purchase but also during and after installation. This educational content is invaluable.
Delivery & Returns Policy: A clearly outlined policy for delivery and returns is crucial for managing expectations and resolving issues smoothly. The existence of this dedicated section suggests a defined process.

Trust Signals and Reputation

“Excellent” Rating: The prominent display of “Igloo Surfaces are rated as ‘Excellent’” is a powerful social proof. While the specific review platform isn’t named on the homepage snippet, such ratings typically come from independent review sites like Trustpilot, Google Reviews, or Feefo. A high rating suggests overall customer satisfaction with product quality, delivery, and service. According to a BrightLocal study, 73% of consumers say positive reviews make them trust a local business more.
Guarantees: The “10-20 Year Guarantee” speaks volumes about the company’s confidence in its product quality, which directly impacts customer satisfaction and reduces the likelihood of product-related support issues.

Potential Areas for Further Clarity Not Visible on Homepage Snippet

While the homepage provides strong indicators, a deeper dive into the actual customer service experience would require looking at:

Response Times: How quickly do they respond to email inquiries?
Problem Resolution: How effectively do they handle complaints, missing items, or damaged goods?
Returns Process: Is the returns process as straightforward as implied by the policy?
Personalization of Support: Do customers feel their individual concerns are addressed effectively?

In conclusion, the Igloosurfaces.com website projects an image of a company that prioritizes customer support through accessibility, proactive information dissemination, and leveraging strong trust signals.

The emphasis on guides and readily available contact information suggests a smooth experience for typical customer inquiries and needs.

Frequently Asked Questions

What are Igloosurfaces.com’s main products?

Igloosurfaces.com primarily specializes in PVC wall panels, shower wall panels, bathroom panels, and kitchen wall panels.

They also offer related products like ceiling panels, vinyl flooring, showers, taps, trims, and adhesives. Disonec.com Reviews

Is Igloosurfaces.com a reputable company?

Yes, based on their website, Igloosurfaces.com displays an “Excellent” rating, indicating high customer satisfaction, and they offer a substantial 10-20 year guarantee on their products, which suggests reliability.

Does Igloosurfaces.com offer samples?

Yes, Igloosurfaces.com offers samples.

You can order 4 samples for £1 and receive a £5 discount on a future order.

Are Igloosurfaces.com panels waterproof?

Yes, their shower wall panels and bathroom panels are specifically designed to be waterproof, making them suitable for wet areas in bathrooms and showers.

What kind of guarantee does Igloosurfaces.com offer?

Igloosurfaces.com offers a 10-20 year guarantee on their quality products, providing long-term assurance of durability and performance. Ruffhero.com Reviews

How easy are Igloosurfaces.com panels to install?

The website indicates that their panels are designed for easy installation, offering both a video installation guide and a step-by-step PDF guide to assist customers with DIY fitting.

Does Igloosurfaces.com ship outside the UK?

The website explicitly mentions “Fast UK Shipping,” suggesting their primary or sole shipping region is within the United Kingdom.

It is advisable to contact them directly for international shipping inquiries.

What are the customer service hours for Igloosurfaces.com?

You can contact Igloosurfaces.com customer service by phone from Monday to Friday, 9 am to 4 pm.

Can I find installation advice on the Igloosurfaces.com website?

Yes, the website features a “Help & Advice” section, including “Installation Guides,” “FAQ’s,” and general “Advice & News.”

Do Igloosurfaces.com panels require grout?

No, PVC wall panels from Igloosurfaces.com typically use a tongue-and-groove interlocking system and are sealed with silicone, eliminating the need for traditional grout.

Can Igloosurfaces.com panels be installed over existing tiles?

While not explicitly stated on the homepage, many PVC wall panels can be installed over existing surfaces, including tiles, provided the surface is clean, dry, and sound.

It’s best to consult their installation guides or customer service.

What sizes do Igloosurfaces.com PVC wall panels come in?

The website asks “What Size Are PVC Wall Panels?” in its FAQ section, indicating they come in various sizes.

Specific dimensions would be found on individual product pages.

Does Igloosurfaces.com offer products for trade or commercial clients?

Yes, there is a dedicated “Trade & Commercial” section on their website, suggesting they cater to businesses and bulk orders.

Can I get custom designs from Igloosurfaces.com?

Yes, their homepage highlights “Custom Designs” as one of their offerings for PVC wall panels.

What is the advantage of using PVC wall panels over tiles?

PVC wall panels are often easier and faster to install, require no grouting making them low maintenance and mold-resistant, and can be more cost-effective due to reduced labor.

Does Igloosurfaces.com sell flooring?

Yes, in addition to wall and ceiling panels, Igloosurfaces.com also offers Vinyl Flooring.

How do I subscribe to Igloosurfaces.com offers?

You can subscribe for their latest discounts and offers by signing up via the subscription form prominently displayed on their homepage.

How do I contact Igloosurfaces.com for support?

You can contact them via phone at 01709 329 117 during business hours or by using the “Email Us” link available on their website.

Does Igloosurfaces.com sell shower trays or enclosures?

While they sell “Shower Panel Kits” and “Showers & Taps,” the homepage does not explicitly list shower trays or full enclosures.

You would need to browse their specific product categories for full details.

How do I return a product purchased from Igloosurfaces.com?

Information regarding returns would be found in their “Delivery & Returns” section on the website.

It’s important to review their specific return policy before making a purchase.

Igloosurfaces.com Reviews