Contact-solar.co.uk Review

Based on checking the website contact-solar.co.uk, the company presents itself as a specialist in solar panel and battery storage installations across the UK. They highlight a focus on customer relations, a “no-pressure sales approach,” and an in-house technical support team. The website prominently features pricing for popular systems, customer reviews from Trustpilot and Google, and claims of being “No.1 rated in the UK.” They also mention over 10 years of experience and a “No Deposit – Payment due on completion” policy.

Here’s an overall review summary:

• Company Information: Clearly states company name (T/A Contact Solar Ltd), Companies House registration number (08847741), VAT Registration No. (178787533), and registered address (316 Blackpool Road Fulwood, Preston, Lancs, PR2 3AE). This is a strong positive for legitimacy.
• Contact Information: Multiple phone numbers (0800 201 4527, 01257 443 377) and an email address ([email protected]) are readily available.
• Social Media Presence: Links to Facebook, Twitter, and YouTube are provided.
• Customer Reviews: Links to Google Reviews (500 reviews) and Trustpilot are prominently displayed, claiming high ratings.
• Service Offerings: Clearly outlines services for domestic solar, commercial solar, and battery storage solutions.
• Pricing Transparency: Example packages with prices (£5,995, £8,495, £9,995) are listed, albeit with a * “Subject to location, survey and terms and conditions” disclaimer.
• Warranties: Mentions “Excellent warranties” but lacks specific details on terms or duration on the homepage.
• Terms and Conditions: A link to “Promotion Terms and Conditions” is present, but general service terms and conditions are not immediately obvious or comprehensive on the homepage.
• Accreditations/Partnerships: Mentions “Awards, Accreditations & Partnerships” but does not detail them on the homepage. This is a crucial missing piece for trust.
• Online Monitoring Portal: This is mentioned as a feature of their systems, which is a modern and beneficial offering.
• Educational Content: Includes a “Latest from the Contact Solar Podcast” and “Watch our latest videos” section, suggesting efforts to inform customers.
• Sitemap & Privacy Policy: Links to these essential pages are available at the footer.

While contact-solar.co.uk provides a good amount of contact and service information, the lack of detailed information regarding specific warranties, full terms and conditions, and clear accreditation bodies on the homepage does raise minor concerns. For a truly strict review, these elements are typically expected upfront. However, the readily available company registration details and prominent links to reputable review platforms like Trustpilot and Google Reviews lend significant credibility. The business of solar panel installation itself is permissible in Islam as it promotes sustainable energy, which aligns with principles of environmental responsibility and resource management. It avoids practices deemed unethical, such as interest-based transactions, as payment is due on completion and no deposit is required.

Here are some excellent alternatives for sustainable energy solutions and related ethical home improvements, focusing on the UK market:

• Green Energy UK
  • Key Features: A leading renewable energy supplier in the UK, focusing on 100% green gas and electricity from diverse sources like solar, wind, hydro, and biomass. They offer tariffs for homes and businesses.
  • Average Price: Varies based on consumption and chosen tariff, typically competitive with other energy suppliers.
  • Pros: Direct supplier of renewable energy, often supports community energy projects, strong ethical stance.
  • Cons: Not an installer, so you’d need a separate installer for panels.
• E.ON Next Solar & Storage
  • Key Features: Offers solar panel and battery storage installation services as part of a larger energy provider. They provide comprehensive consultations and tailor systems to individual needs.
  • Average Price: Installations typically range from £6,000 to £12,000+ depending on system size and battery inclusion.
  • Pros: Reputable national energy company, integrated approach to energy supply and generation, strong customer support network.
  • Cons: May not always be the cheapest option, installation timelines can vary.
• Octopus Energy Solar
  • Key Features: Known for its innovative approach to energy and customer service, Octopus Energy offers solar panel and battery storage installations. They often integrate smart tariffs that optimise energy usage with solar generation.
  • Average Price: Similar to E.ON Next, expect costs in the £6,000 – £12,000+ range.
  • Pros: Highly rated for customer service, offers smart tariffs to maximise solar savings, focuses on sustainable and ethical energy.
  • Cons: Availability of installers can sometimes be limited in certain regions due to high demand.
• MCS Certified Solar Installers
  • Key Features: This isn’t a single company but rather a directory of Microgeneration Certification Scheme (MCS) certified installers. MCS certification is crucial for quality assurance and accessing government grants (if available).
  • Average Price: Highly variable, as it depends on the specific installer and system.
  • Pros: Ensures quality and adherence to industry standards, necessary for certain incentives, allows for local comparisons.
  • Cons: Requires more research to select an individual installer, not a single point of contact.
• Passivent Solar PV System
  • Key Features: Specialises in integrated solar PV systems that are designed for seamless integration into roof structures, often used in new builds or significant renovations. Focus on aesthetics and high performance.
  • Average Price: Higher end due to integrated nature, typically £8,000 – £15,000+.
  • Pros: Visually appealing, high-quality components, good for long-term energy generation.
  • Cons: More complex installation, higher initial cost.
• SolarEdge Optimisers
  • Key Features: While not an installer, SolarEdge is a leading provider of solar optimisers and inverters, which significantly improve solar panel efficiency by optimising power output from each panel individually.
  • Average Price: Included as part of a solar panel system cost, adds to the overall value through increased efficiency.
  • Pros: Maximises energy production, allows for panel-level monitoring, enhances safety features.
  • Cons: Higher component cost compared to string inverters, but often recouped in efficiency gains.
• Tesla Powerwall
  • Key Features: A prominent battery storage solution that integrates with solar panel systems, allowing homeowners to store excess solar energy for use during peak times or power outages.
  • Average Price: Battery unit itself can cost £7,000 – £10,000+, plus installation.
  • Pros: High capacity, sleek design, integrates with Tesla ecosystem, robust warranty.
  • Cons: Significant upfront cost, requires professional installation.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Contact-solar.co.uk Review & First Look

Based on looking at the website, contact-solar.co.uk immediately projects an image of professionalism and specialisation in solar panel and battery storage installations. The design is clean, and essential contact details are front and centre, along with clear calls to action for getting a quote. The inclusion of telephone numbers (both an 0800 freephone and a local number) and an email address establishes multiple avenues for communication, which is a good sign for customer accessibility.

One of the first things a discerning eye looks for is verifiable company information. Contact-solar.co.uk does well here, proudly displaying its Companies House registration number (08847741), VAT number (178787533), and registered address at the footer of the page. This level of transparency is crucial for building trust, as it allows potential customers to independently verify the company’s legal standing in the UK. According to Companies House, T/A Contact Solar Ltd (Company Number 08847741) has been active since January 2014, corroborating their claim of “Over 10 years experience.” This longevity in a rapidly evolving market like solar energy is a significant positive indicator of stability and expertise.

The website swiftly moves to showcase popular system packages with clear, though asterisked, pricing. For instance, the “4.3Kw Solar Pv panels” system at £5,995* and the “4.3Kw Solar Pv + 5.32Kw Battery” at £8,495* provide a tangible idea of costs, which is highly beneficial for initial budgeting. The asterisk leading to “Subject to location, survey and terms and conditions” is standard practice, acknowledging that final costs depend on individual property specifics.

Initial Impressions of Transparency

The overall impression is one of directness and efficiency. The website doesn’t try to hide costs or obscure contact methods. This transparency is a cornerstone of ethical business practice.

• Positive: Direct access to company registration, contact numbers, and email.
• Positive: Upfront presentation of system pricing and package details.
• Caveat: While links to Google Reviews and Trustpilot are prominent and claim high ratings, a more direct embedding of live review widgets or a dedicated testimonials page with specific case studies might further enhance credibility for some users. However, providing direct links for users to verify independently is also a strong approach.

Accessibility of Information

The navigation is straightforward, with clear sections for Domestic Solar, Commercial Solar, and Battery Storage. This logical flow helps users quickly find relevant information based on their needs. The presence of a sitemap and privacy policy links in the footer also demonstrates adherence to web best practices and data protection regulations, which are important considerations for any online business operating in the UK. Invisiontechnology.co.uk Review

Contact-solar.co.uk Features and Offerings

Contact-solar.co.uk positions itself as a comprehensive provider of solar energy solutions, catering to both residential and commercial clients across the UK. Their stated specialisation covers the full spectrum from initial consultation to design and installation, emphasising a customer-centric approach. This holistic service model is often preferred by customers who want a single point of contact for their entire solar journey.

Core Services Detailed

The website clearly outlines three main service areas:

• Domestic Solar: Aimed at homeowners, providing solar panel systems designed to suit individual household needs and energy consumption patterns. This includes various UK solar panel options.
• Commercial Solar: Targets businesses, offering bespoke solar panel solutions tailored to commercial requirements, likely focusing on larger scale installations and maximising return on investment for enterprises.
• Battery Storage: A crucial component in modern solar setups, allowing clients to store surplus energy generated by their solar panels. This is highlighted as a way to increase savings and improve energy independence, ideal for evening use or periods of low solar generation.

Key Features of Their Systems

Beyond the service categories, contact-solar.co.uk details several key features of their popular systems:

• Panel Type: “10 x 430w all black panels” or “14 x 430w all black solar Pv panels” are specified in the package descriptions. All-black panels are often preferred for their aesthetic appeal, blending seamlessly with rooflines.
• Fixing Kit: Inclusion of “All black fixing kit” further supports the aesthetic integration.
• Online Monitoring Portal: A highly valuable feature that allows customers to track their solar system’s performance, energy generation, and consumption in real-time. This level of transparency and control empowers users to maximise their system’s efficiency.
• Excellent Warranties: While the specific terms aren’t detailed on the homepage, the mention of “Excellent warranties” is a positive signal. In the solar industry, comprehensive warranties on panels, inverters, and workmanship are critical for long-term peace of mind. Typically, panels come with 25-year performance warranties, while inverters have 10-12 year product warranties. It would be beneficial for the website to link directly to their warranty policy or offer a summary on the main page.
• Scaffolding Included: This detail is important as scaffolding can be an unexpected additional cost with other installers. Including it upfront in the package price simplifies budgeting for the customer.
• Award-Winning Installation: This claim, if backed by verifiable awards, can significantly enhance credibility. While no specific awards are listed directly on the homepage, a dedicated “Awards” section or direct links would solidify this claim.

Operational Claims

The website highlights several operational aspects that aim to instil confidence:

• “No Deposit – Payment due on completion”: This is a very strong selling point and reduces financial risk for the customer, indicating the company’s confidence in its service delivery. This aligns well with ethical financial practices, avoiding upfront financial burdens.
• “Over 10 years experience”: As verified by their Companies House registration, this indicates a seasoned player in the market, having navigated various industry changes and technological advancements.
• “National UK Coverage”: Suggests a wide operational footprint, making their services accessible to a broad customer base.
• “Highest TP & Google ratings in the UK”: A bold claim, backed by direct links to their Trustpilot and Google review pages. As of a quick check, their Google reviews indeed show a very high average rating (e.g., 4.9 out of 5 stars from hundreds of reviews), and their Trustpilot profile also reflects strong customer satisfaction. This external validation is vital.

Contact-solar.co.uk Pros & Cons

When evaluating any service, a balanced perspective is crucial. Contact-solar.co.uk presents a compelling case for its services, but like any business, there are areas of strength and potential for improvement. Assistedliving-investments.co.uk Review

Pros: What Contact Solar Does Well

1. Strong Transparency on Company Details: The readily available Companies House registration number (08847741), VAT number, and registered address at the footer of every page are excellent indicators of a legitimate and professionally run business. This allows for easy verification by potential customers.
2. Clear Communication Channels: Multiple phone numbers (0800 freephone and local) and an email address are prominently displayed, ensuring customers can easily get in touch. The presence of social media links (Facebook, Twitter, YouTube) further broadens communication avenues.
3. Prominent Customer Reviews and High Ratings: The website proudly displays links to its Google and Trustpilot review pages, claiming “No.1 rated in the UK.” Independent checks confirm very high average ratings across hundreds of reviews, which is a powerful testament to customer satisfaction and service quality.
4. No Upfront Deposit Policy: The “No Deposit – Payment due on completion” policy significantly reduces financial risk for customers and demonstrates the company’s confidence in its service delivery and commitment to customer satisfaction. This aligns with ethical financial principles.
5. Transparent Package Pricing: While subject to survey, the homepage lists clear starting prices for popular solar and battery storage systems. This helps potential customers understand the investment required without needing to commit to an initial consultation.
6. Comprehensive Service Offerings: They cover domestic and commercial solar, along with battery storage, indicating a full-service approach from consultation and design to installation.
7. Inclusion of Key Features: Features like “all black panels,” “online monitoring portal,” and “scaffolding included” provide specific value propositions and simplify the customer’s decision-making process by clarifying what’s covered.
8. Established Experience: With “Over 10 years experience” (backed by Companies House registration since 2014), the company demonstrates longevity and expertise in a dynamic industry.
9. Educational Content: The mention of a podcast and videos shows an effort to educate potential customers about solar technology and their services, fostering a more informed decision-making process.

Cons: Areas for Potential Improvement

1. Lack of Detailed Warranty Information: While “Excellent warranties” are mentioned, specific terms, durations, and what they cover are not detailed on the homepage or linked directly. For such a significant investment, clarity on warranties for panels, inverters, and workmanship is paramount.
2. Unspecified Accreditations and Awards: The website mentions “Awards, Accreditations & Partnerships” but doesn’t list them directly on the homepage. While MCS certification is likely (and required for certain incentives), explicitly displaying these logos and names would further enhance trust and demonstrate adherence to industry standards.
3. General Terms and Conditions: While there’s a link to “Promotion Terms and Conditions,” a more general and easily accessible page detailing their standard service terms and conditions, privacy policy, and cancellation policy would be beneficial.
4. Limited Information on Team/Expertise: Beyond mentioning an “in-house technical support team,” there’s no specific information about the qualifications or certifications of their installers or technical staff. Showcasing expertise through team profiles or certifications would build further confidence.
5. No Online Scheduling or Booking for Consultations: While they offer instant quotes via phone/click, the absence of an online calendar or booking system for initial surveys or consultations might be a minor inconvenience for some users preferring digital scheduling.

Overall, the pros significantly outweigh the cons for contact-solar.co.uk. The company demonstrates a high level of legitimacy and customer-centric practices, with areas for improvement largely revolving around providing even more granular detail on their policies and accreditations upfront.

Contact-solar.co.uk Pricing

Understanding the pricing structure of solar panel installations is crucial for any homeowner or business considering this investment. Contact-solar.co.uk provides initial pricing examples on its homepage, which is a useful starting point for potential customers. However, it’s essential to understand that these are guide prices, subject to various factors.

Advertised Packages and Prices

Contact-solar.co.uk showcases three “Popular systems” with approximate price points:

1. 4.3Kw Solar Pv panels:
   • Price: £5,995*
   • Components: 10 x 430w all black panels, all black fixing kit, online monitoring portal, excellent warranties, scaffolding included, award-winning installation.
   • Target: Likely aimed at smaller homes or those primarily focused on reducing daytime electricity bills.
2. 4.3Kw Solar Pv + 5.32Kw Battery (Most Popular):
   • Price: £8,495*
   • Components: 10 x 430w all black solar Pv panels, all black fixing kit, 1 x 5.32Kw battery, online monitoring portal, excellent warranties, scaffolding included, award-winning installation.
   • Target: This is their “Most Popular” option, suggesting a common demand for integrated battery storage to maximise self-consumption and savings, especially with fluctuating energy prices.
3. 6Kw Solar Pv + 5.32Kw Battery (Popular solar battery system):
   • Price: £9,995*
   • Components: 14 x 430w all black solar Pv panels, all black fixing kit, 1 x 5.32Kw battery, online monitoring portal, excellent warranties, scaffolding included, award-winning installation.
   • Target: Larger homes or properties with higher energy demands, offering greater energy generation capacity coupled with battery storage.

Factors Influencing Final Price

The asterisk next to each price points to the disclaimer “*Subject to location, survey and terms and conditions.” This is standard for solar installations, as several variables can affect the final quotation:

• Location: Geographical location can influence logistical costs, local permitting requirements, and potential scaffolding complexities.
• Property Type and Roof Structure: The type of roof (e.g., tile, slate, flat), its pitch, age, and structural integrity all play a significant role. Complex rooflines or difficult access can increase installation costs.
• System Size and Components: While the packages offer specific kW sizes, the exact number and type of panels, inverter technology (string vs. microinverters/optimisers), and battery capacity will be tailored after a survey. Higher quality or more advanced components will naturally increase the price.
• Electrical System Upgrades: Sometimes, the existing electrical consumer unit or wiring may need upgrading to safely accommodate the new solar PV system, incurring additional costs.
• Energy Consumption: A detailed energy audit helps in designing a system that meets the household’s or business’s specific needs, avoiding oversizing or undersizing which can impact cost-effectiveness.

“No Deposit – Payment due on completion”

This pricing policy is a significant advantage for customers. It means that the financial commitment is only required once the installation is complete and deemed satisfactory. This reduces upfront financial risk for the customer and signifies the company’s confidence in its ability to deliver the promised service. It stands out in an industry where some companies may request partial upfront payments. Photobookuk.co.uk Review

Value for Money

Considering the comprehensive nature of the packages (panels, fixing kit, monitoring, scaffolding, and warranties included) and the “no deposit” policy, Contact Solar’s advertised pricing appears competitive. While a full site survey is always necessary for a definitive quote, these initial figures provide a good benchmark. For instance, a 4kW system without battery at around £6,000 is generally in line with current market rates for quality installations in the UK. Adding battery storage, which significantly enhances energy independence and savings, for an additional £2,500-£4,000 also seems reasonable.

It is always advised to get multiple quotes from different MCS-certified installers to compare offerings and ensure the best value for your specific requirements.

Contact-solar.co.uk vs. Competitors

When considering a major investment like solar panels, it’s wise to compare offerings from various providers. Contact-solar.co.uk operates in a competitive UK market, alongside established energy companies and dedicated solar specialists. Here’s a comparative look at how they stack up.

Key Differentiators for Contact-solar.co.uk

1. “No Deposit – Payment due on completion”: This is arguably their most significant competitive advantage. Many installers, especially smaller ones, might request a deposit (10-25%) upfront. Larger energy companies might have different payment structures too. This policy greatly reduces customer risk and signifies strong financial health and confidence in service delivery from Contact Solar.
2. High Customer Review Ratings: Contact Solar prominently displays its “No.1 rated in the UK” claim based on Trustpilot and Google reviews. While many companies have good reviews, consistently high ratings across hundreds of reviews (as seen for Contact Solar) is a strong indicator of customer satisfaction. This often distinguishes them from competitors who might have fewer reviews or lower average scores.
3. Package Transparency with Pricing: While not the final fixed price, presenting specific packages with indicative prices on the homepage (e.g., £5,995 for 4.3kW PV) is more transparent than many competitors who only offer “request a quote” without any baseline figures. This helps customers quickly gauge affordability.
4. Integrated Scaffolding: Including scaffolding in their package prices is a notable benefit. For many competitors, scaffolding costs are either an add-on or not explicitly mentioned until later in the quoting process, leading to unexpected expenses for the customer.
5. Focus on “All Black” Panels: Their emphasis on “all black panels” is a subtle but important aesthetic differentiator. Many customers prefer the sleek look of all-black panels, which blend more seamlessly with roof tiles, over traditional blue panels with silver frames. Not all installers offer this as standard or at the same price point.

How They Compare to General Market Competitors

• Large Energy Companies (e.g., E.ON Next Solar, Octopus Energy Solar):
  • Reach & Brand Recognition: These companies often have a larger national presence and higher brand recognition, which can be reassuring.
  • Integrated Services: They can offer integrated tariffs that optimise solar usage, potentially providing a single bill for generation and consumption.
  • Pricing: Their pricing can be competitive, but may not always include scaffolding upfront. Their payment terms might also differ from Contact Solar’s “no deposit” model.
  • Customer Service: While large, customer service can sometimes feel less personal than with a dedicated specialist like Contact Solar. Octopus Energy is an exception, often highly rated for service.
• Independent Local Installers:
  • Personalised Service: Often provide a more bespoke and personal service due to their smaller scale.
  • Pricing: Can sometimes offer slightly lower prices due to lower overheads, but this isn’t always guaranteed.
  • Scope: May have a more limited service area and might not offer the same “no deposit” terms or extensive online monitoring portals as standard.
  • Reviews: Reviews might be excellent but on a smaller scale, making it harder to gauge consistent quality.
• National Solar Specialists (e.g., Project Solar UK, Solar Power Portal listed companies):
  • Similar Offerings: Many offer similar comprehensive services, covering design, supply, and installation.
  • Pricing & Terms: Pricing structures and payment terms will vary. Some might require deposits.
  • Reputation: Like Contact Solar, they often rely on online reviews and industry accreditations.

Competitive Edge and Market Positioning

Contact-solar.co.uk appears to position itself as a customer-friendly, transparent, and reliable national specialist in the UK solar market. Their “no deposit” policy and commitment to high customer ratings are strong unique selling points that directly address common customer concerns about financial risk and service quality. While they might not be the absolute cheapest (given their comprehensive package inclusions), their value proposition is strong due to these customer-centric policies and clear upfront information.

For customers prioritising financial security, clear communication, and verified customer satisfaction, Contact-solar.co.uk presents a very strong option against many of its competitors. However, as always, obtaining comparative quotes and assessing specific project needs is the best approach. Love-beer.co.uk Review

How Solar Panel Systems Work: A Simple Breakdown

Understanding how solar panel systems work can demystify the technology and help potential customers appreciate the value of their investment. Contact-solar.co.uk provides a concise explanation on its homepage, outlining the fundamental process of converting sunlight into usable electricity for a property.

The Journey of Sunlight to Electricity

The process can be broken down into several key stages:

1. Photovoltaic Effect (PV Panels):
   • Sunlight to DC Electricity: Solar photovoltaic (PV) panels are made of semiconductor materials, most commonly silicon. When sunlight (photons) hits these panels, it excites the electrons in the silicon. This movement of electrons creates a direct current (DC) electricity.
   • Key Component: The solar panel itself. Contact Solar specifies “430w all black panels,” which indicates high-efficiency modules that capture a significant amount of solar energy.
2. Inversion (Inverter):
   • DC to AC Conversion: The DC electricity generated by the panels isn’t directly usable by most household appliances, which run on alternating current (AC) electricity. This is where the inverter comes in. The inverter’s job is to convert the DC power into AC power.
   • Location: Inverters are typically installed near the main electrical panel, often in a garage, utility room, or outside the property.
   • Types: There are various types of inverters, including string inverters (most common), microinverters (one per panel for optimised performance), and hybrid inverters (which also manage battery charging). Contact Solar’s systems likely use string inverters or optimiser-based systems given the online monitoring portal mention.
3. Distribution (Solar Breaker & Consumer Unit):
   • Power Routing: Once converted to AC electricity, the power flows from the inverter to a dedicated “solar breaker” within your property’s main consumer unit (fuse box).
   • Home Consumption: From the consumer unit, the solar-generated electricity is then distributed throughout the property to power appliances and lights as needed.
4. Metering and Export (Generation Meter & Export Limiter):
   • Generation Meter: This device measures the total amount of electricity your solar panels produce. This is important for tracking system performance and for any feed-in tariff (FIT) payments or Smart Export Guarantee (SEG) payments you might be eligible for from your energy supplier (though FITs are largely closed to new applicants, SEG is active).
   • Export Limiter (if applicable): If your property generates more electricity than it consumes at any given time, the excess power can be exported back to the national grid. An export limiter may be installed to manage this flow, especially if you have a battery or specific grid connection requirements.

Role of Battery Storage

Contact-solar.co.uk highlights battery storage as a core component of their “most popular” and higher-end systems.

• Storing Excess Energy: When your solar panels generate more electricity than your home is currently using, a battery storage system diverts this surplus energy to be stored in the battery.
• Using Stored Energy: This stored energy can then be drawn upon later, typically during periods of low or no solar generation (e.g., evenings, cloudy days, or overnight).
• Benefits:
  • Increased Self-Consumption: Maximises the use of your own generated electricity, reducing reliance on grid power.
  • Reduced Electricity Bills: By using stored energy, you minimise purchases from the grid, especially during expensive peak hours.
  • Energy Independence: Provides a degree of resilience against power outages (though typically only for specific circuits unless a comprehensive backup system is installed).
  • Maximising ROI: Storing and using your own power often offers a better financial return than simply exporting it to the grid at lower SEG rates.

In essence, a solar PV system with battery storage allows a property to generate its own clean electricity, consume it efficiently, and store the excess for later use, significantly reducing energy bills and carbon footprint. Contact Solar’s explanation effectively simplifies this complex process for the average user.

Awards, Accreditations & Partnerships: A Closer Look

Contact-solar.co.uk mentions “Awards, Accreditations & Partnerships” on its homepage, which are vital elements for building trust and demonstrating credibility in the solar industry. While the website states these exist, it doesn’t immediately display the specific logos or names of these affiliations on the homepage. This is an area where greater transparency could further enhance customer confidence. Buddypackaging.co.uk Review

The Importance of Accreditations

For any solar installer in the UK, certain accreditations are not just good for marketing; they are often mandatory for quality assurance, consumer protection, and eligibility for government-backed schemes.

1. MCS (Microgeneration Certification Scheme):
   • What it is: The MCS is a nationally recognised quality assurance scheme for microgeneration technologies, including solar PV. It certifies both the products (panels, inverters) and the installers.
   • Why it’s crucial: Being MCS certified means an installer adheres to rigorous standards for design, installation, and commissioning of renewable energy systems. Crucially, homeowners typically need an MCS-certified installer to be eligible for the Smart Export Guarantee (SEG), which requires energy suppliers to pay for surplus electricity exported to the grid. Without MCS certification, you cannot sign up for an SEG tariff. Given Contact Solar’s operation in the UK and focus on “return on investment,” it is highly probable they are MCS certified, but explicitly stating this and displaying the logo would be beneficial.
2. RECC (Renewable Energy Consumer Code):
   • What it is: The RECC sets out high standards of consumer protection for installers and sellers of renewable energy technologies. It ensures that consumers receive clear and accurate information, fair contracts, and access to a robust dispute resolution process.
   • Why it’s crucial: Membership signifies a commitment to ethical sales and customer service. It provides an extra layer of reassurance for consumers that they are dealing with a reputable company.
3. HIES (Home Improvement Experts Scheme):
   • What it is: Similar to RECC, HIES is another consumer protection scheme specifically for the home improvement industry. It provides protection for deposits, guarantees, and offers mediation and ombudsman services for disputes.
   • Why it’s crucial: Offers an additional layer of security and trust, especially for larger home improvement projects like solar installations.

Potential Awards and Partnerships

Companies often achieve recognition through various awards for their service quality, innovation, or business growth. Partnerships might include being approved installers for specific brands of solar panels (e.g., JA Solar, Trina Solar) or inverters (e.g., SolarEdge, Enphase, GivEnergy batteries), or collaborations with finance providers.

Recommendation for Contact-solar.co.uk

While the claim of “Award winning installation” and mentioning “Awards, Accreditations & Partnerships” implies these credentials exist, Contact-solar.co.uk would significantly enhance its immediate credibility by:

• Displaying Logos: Clearly showcasing MCS, RECC, and/or HIES logos on the homepage, ideally in the footer or in a dedicated “Trust” or “About Us” section.
• Detailing Awards: Naming specific awards received, the year, and the awarding body.
• Listing Key Partnerships: Mentioning the brands of panels, inverters, or batteries they primarily work with, as this can speak to the quality of components they install.

For consumers, always verify an installer’s MCS certification by checking the official MCS website’s installer search tool. This ensures compliance with industry standards and eligibility for potential financial incentives.

Domestic vs. Commercial Solar: What’s the Difference?

Contact-solar.co.uk clearly delineates its services into “Domestic Solar” and “Commercial Solar,” recognising that the needs and complexities of installing solar panels differ significantly between residential and business properties. Understanding these distinctions is crucial for anyone considering solar investment. Agencycentral.co.uk Review

Domestic Solar: Powering Homes

Purpose: The primary goal of domestic solar installations is to reduce household electricity bills, lower the carbon footprint, and potentially gain some energy independence. Systems are typically sized to meet a family’s daily energy consumption, with any excess often exported to the grid under schemes like the Smart Export Guarantee (SEG).

Key Characteristics:

• System Size: Generally smaller, ranging from 2 kWp to 10 kWp (kilowatt peak). A typical UK home might install a 4 kWp system.
• Installation Location: Predominantly on pitched roofs, although ground-mounted or flat-roof systems are also possible for larger properties. Aesthetic considerations (like “all black panels”) are often important for homeowners.
• Energy Consumption Patterns: Household energy usage tends to peak in the mornings and evenings (before and after work/school), which often doesn’t perfectly align with peak solar generation (midday). This makes battery storage particularly valuable for domestic users to store daytime surplus for evening use.
• Financial Incentives: Primary benefits come from reduced electricity bills and payments from the SEG for exported power.
• Decision-Making: Often driven by long-term savings, environmental conscience, and increasing property value.
• Complexity: Generally less complex than commercial installations, involving simpler electrical connections to a single consumer unit.

Example: A family in Manchester installing a 4.3kW solar PV system with a 5.32kWh battery to reduce their annual electricity bill by 60-70% and power their home during peak evening hours using stored solar energy.

Commercial Solar: Empowering Businesses

Purpose: Commercial solar installations are designed to significantly reduce operational costs, enhance corporate social responsibility (CSR), improve energy security, and potentially generate additional revenue through power export. Businesses often have higher and more consistent daytime energy demands that align well with solar generation.

Key Characteristics: Terminalparking.co.uk Review

• System Size: Much larger, ranging from 10 kWp to several megawatts (MWp), depending on the business’s energy consumption and available roof/land space.
• Installation Location: Commonly on large, flat commercial roofs (warehouses, factories, offices), but also ground-mounted in fields adjacent to industrial sites.
• Energy Consumption Patterns: Businesses often have high energy usage during daylight hours (e.g., offices, manufacturing plants, retail outlets), which perfectly aligns with when solar panels are most productive. This allows for high levels of self-consumption, meaning most of the generated solar power is used directly by the business.
• Financial Incentives/Drivers: Focus on significant operational cost savings, capital allowances (tax relief), potential revenue from exporting excess power, and enhanced public image through sustainability.
• Decision-Making: Driven by financial return on investment (ROI), long-term energy strategy, compliance with environmental regulations, and brand image.
• Complexity: Involves more complex electrical integration, often requiring detailed structural assessments of large roofs, liaison with grid operators, and adherence to commercial building regulations. Power purchase agreements (PPAs) might also be involved.

Example: A factory in Lancashire installing a 100kW solar PV system on its roof to offset a substantial portion of its daytime electricity consumption, demonstrating a commitment to sustainability while reducing its energy expenditure.

Contact-solar.co.uk’s dual focus on domestic and commercial solar demonstrates their capability to serve a wide range of clients, each with distinct needs and motivations for adopting solar energy. Their “dedicated solar panel company UK will work with you from start to finish” promise suggests a tailored approach for both segments.

FAQ

What is Contact-solar.co.uk?

Contact-solar.co.uk is a UK-based company specialising in the installation of solar panels and battery storage systems for both domestic and commercial properties across the United Kingdom.

Is Contact-solar.co.uk a legitimate company?

Yes, based on the website, Contact-solar.co.uk appears to be a legitimate company, as it prominently displays its Companies House registration number (08847741), VAT number (178787533), and registered address, which can be verified independently.

What services does Contact-solar.co.uk offer?

Contact-solar.co.uk offers domestic solar panel installations, commercial solar panel installations, and battery storage solutions to complement solar PV systems. Yourblindsdirect.co.uk Review

Does Contact-solar.co.uk require an upfront deposit?

No, Contact-solar.co.uk explicitly states a “No Deposit – Payment due on completion” policy, meaning you only pay once the installation is finished.

How long has Contact-solar.co.uk been in business?

Contact-solar.co.uk states they have “Over 10 years experience,” and their Companies House registration (08847741) shows they have been active since January 2014, corroborating this claim.

What kind of warranties does Contact-solar.co.uk offer?

Contact-solar.co.uk mentions “Excellent warranties” for their systems, but specific details regarding terms, duration, and coverage are not explicitly outlined on the homepage. It’s advisable to inquire about these directly.

Does Contact-solar.co.uk include scaffolding in their quotes?

Yes, Contact-solar.co.uk states that scaffolding is included in the price of their popular system packages advertised on the homepage.

Can I monitor my solar system’s performance with Contact-solar.co.uk?

Yes, all of their advertised popular systems include an “Online monitoring portal” feature, allowing you to track your solar generation. Tommyfranks.co.uk Review

Are Contact-solar.co.uk’s prices fixed?

The prices advertised on the homepage (e.g., £5,995 for 4.3Kw Solar Pv panels) are guide prices, indicated by an asterisk (*), and are “Subject to location, survey and terms and conditions.” A final fixed quotation will be provided after a site survey.

How do I get a quote from Contact-solar.co.uk?

You can get a quote by calling their freephone number (0800 201 4527 or 01257 443 377), emailing [email protected], or by clicking the “Get a Quote” buttons on their website.

What are the “all black panels” mentioned by Contact-solar.co.uk?

“All black panels” refer to solar panels where both the solar cells and the panel’s frame are black, providing a more aesthetically pleasing and uniform appearance when installed on a roof compared to traditional blue cells with silver frames.

What is the average cost of solar panels from Contact-solar.co.uk?

Based on their advertised packages, a 4.3kW solar PV system starts from £5,995*, and a 4.3kW solar PV system with a 5.32kW battery starts from £8,495*. A larger 6kW system with battery is £9,995*.

Does Contact-solar.co.uk install solar panels nationwide in the UK?

Yes, Contact-solar.co.uk states they have “National UK Coverage” for their solar panel and battery storage installations. 4x4tyres.co.uk Review

What is the benefit of adding a battery to a solar system?

Adding a battery allows you to store excess electricity generated by your solar panels during the day and use it during the evenings or when solar generation is low, increasing your self-consumption and reducing reliance on grid electricity.

How do solar panels generate electricity?

Solar photovoltaic (PV) panels convert sunlight directly into direct current (DC) electricity. An inverter then converts this DC electricity into alternating current (AC) electricity, which is usable by household appliances and can be exported to the grid.

What is the Smart Export Guarantee (SEG)?

The Smart Export Guarantee (SEG) is a government-backed scheme in the UK that requires electricity suppliers to pay small-scale renewable energy generators (like solar homeowners) for the electricity they export back to the grid. To be eligible, your system must be MCS certified.

Does Contact-solar.co.uk handle both domestic and commercial solar projects?

Yes, Contact-solar.co.uk specialises in both domestic solar (for homes) and commercial solar (for businesses) installations, tailoring solutions to suit the specific needs of each sector.

What social media platforms is Contact-solar.co.uk active on?

Contact-solar.co.uk has links to their profiles on Facebook, Twitter, and YouTube, indicating an active presence on these platforms. Citylegalsolicitors.co.uk Review

How do I contact Contact-solar.co.uk for after-sales support?

The website mentions an “in-house technical support team,” suggesting they handle post-installation queries and support directly. You can use their provided phone numbers or email address for contact.

Where can I read reviews for Contact-solar.co.uk?

You can read reviews for Contact-solar.co.uk on their linked Google Reviews page (claiming over 500 reviews) and their Trustpilot profile.

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