
Based on looking at the website Brunswickturf.co.uk, it appears to be a legitimate online retailer specialising in turf, timber, fencing, sheds, and logs for home, garden, and commercial use within the North East of England. The site provides clear information about its products, delivery areas, and customer service.
Overall Review Summary:
- Website Design and Usability: Clean, straightforward, and easy to navigate. Products are categorised clearly.
- Product Information: Adequate descriptions for featured products, with dimensions and treatment details where applicable.
- Contact Information: Multiple contact methods including phone numbers and a physical address for click and collect.
- Delivery Information: Clearly states delivery areas (North East, Northumberland, Tyne & Wear, Durham) and offers free click and collect. Specifics on delivery times are present, but more detailed shipping costs per location could be beneficial.
- Customer Testimonials: Features positive reviews from named individuals and locations, adding a layer of trust.
- Missing Information: Lacks a clear ‘About Us’ section detailing the company’s history or mission, and dedicated pages for ‘Terms and Conditions’ or ‘Privacy Policy’ are not immediately visible from the homepage. A comprehensive FAQ section is also absent.
While Brunswickturf.co.uk presents itself as a credible local supplier, the absence of easily accessible, detailed legal information like comprehensive terms and conditions or a privacy policy on the homepage is a notable omission. This can be a red flag for consumers seeking full transparency regarding their rights, data usage, and return policies before making a purchase. However, the presence of clear contact details, physical location, and positive customer feedback does lend it an air of reliability for local transactions.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
[ratemypost]
Best Alternatives for Garden and Landscaping Supplies:
-
- Key Features: Wide range of garden supplies, building materials, and DIY products. Offers click and collect and home delivery.
- Average Price: Varies widely depending on the product, generally competitive.
- Pros: Extensive product catalogue, well-established brand, numerous physical stores for easy returns/exchanges.
- Cons: Can be overwhelming due to the sheer volume of products, delivery slots can fill up quickly during peak seasons.
-
- Key Features: Focuses on garden, home improvement, and outdoor living. Good selection of plants, landscaping materials, and tools.
- Average Price: Mid-range, often with promotional offers.
- Pros: Strong emphasis on garden products, good quality items, helpful online guides and inspiration.
- Cons: Fewer physical stores compared to B&Q, some product lines might be more limited.
-
- Key Features: Specialises in building materials, timber, and landscaping supplies primarily for trade, but also accessible to the public.
- Average Price: Competitive for bulk purchases and trade accounts.
- Pros: High-quality, professional-grade materials, extensive network of branches for collection.
- Cons: Website can feel less consumer-friendly, delivery options might be geared towards larger orders.
-
- Key Features: Strong offering in DIY, building, and garden supplies. Known for its kitchens and bathrooms, but also provides good landscaping options.
- Average Price: Generally competitive, with regular sales.
- Pros: User-friendly website, clear product information, good balance between DIY and professional products.
- Cons: Less variety in certain specialist garden products compared to dedicated garden centres.
-
- Key Features: Often provide personalised service, expert advice, and locally sourced plants/materials.
- Average Price: Can vary, sometimes higher for unique or artisanal items.
- Pros: Support local businesses, fresh stock, direct access to horticultural experts.
- Cons: Limited online presence for many, often higher prices for convenience.
-
- Key Features: Predominantly tools and hardware, but also stocks some fencing, decking accessories, and outdoor building essentials. Strong for fast collection.
- Average Price: Highly competitive, especially for tools and fixings.
- Pros: Very quick click and collect, reliable stock availability, extensive product range in their core areas.
- Cons: Less focus on large landscaping materials like turf or sleepers, primarily serves trade customers.
-
Online Specialist Turf & Landscaping Suppliers
- Key Features: Websites dedicated solely to turf, topsoil, and aggregates, often offering direct-from-farm freshness.
- Average Price: Varies significantly based on quality and quantity, usually competitive for bulk orders.
- Pros: Specialised knowledge, potentially fresher products, direct delivery to site.
- Cons: Limited to specific product types, minimum order quantities can apply, delivery costs can be high if not local.
Brunswickturf.co.uk Review & First Look
When first landing on Brunswickturf.co.uk, the impression is one of straightforward utility. The website design is clean, devoid of unnecessary clutter, which is a significant plus for a business focused on practical garden and landscaping supplies. The colour scheme is muted, allowing the product images to take centre stage, which is effective for showcasing turf, timber, and fencing. Navigation is intuitive, with a clear menu at the top providing links to key product categories such as Garden Sheds, Sleepers, Fencing, Fresh Turf, and Timber. This immediate clarity means users can quickly pinpoint what they’re looking for without extensive searching.
The header prominently features contact information—a phone number (0191 500 9669) and mentions of “Free click and collect – North East deliveries daily – Fast NE delivery.” This instantly addresses crucial logistical questions for potential customers in the North East. Below the fold, the homepage immediately highlights their core offering: “The North East’s top turf supplier,” reinforcing their regional focus. The message “Turf is cut in Northumberland then delivered the same day” is a powerful selling point, especially for a perishable product like turf, indicating freshness and speed.
- Initial Impressions:
- Clean, functional design.
- Clear product categories.
- Prominent contact and delivery information.
- Strong emphasis on local service and product freshness.
The presence of a search bar and quick links to ‘Log in’ and ‘Cart’ further enhances user experience. The site aims for efficiency, which aligns well with the practical nature of its products. However, while functional, the design isn’t particularly modern or flashy, which some users might prefer. From a quick glance, the site feels like a reliable local business rather than a large, impersonal e-commerce giant. This local touch is further cemented by customer testimonials directly on the homepage, adding a layer of social proof.
Brunswickturf.co.uk Features
Brunswickturf.co.uk, while seemingly a regional specialist, offers a decent array of features that cater to its target audience. The core of its functionality revolves around showcasing and selling its range of outdoor construction and landscaping materials.
- Product Catalogue: The website clearly lists its main product categories:
- Fresh Turf
- Timber (including sleepers)
- Fencing (and fence posts)
- Garden Sheds
- Logs
- Topsoil and Slate
This comprehensive listing positions them as a ‘one-stop-shop’ for outdoor projects, as they claim on their homepage.
- Detailed Product Pages: Although only a featured product (Garden Sleepers) is prominently displayed on the homepage, its listing is quite detailed. It includes:
- Product name and specific dimensions (e.g., “3000 x 200 x 100mm (3 metres) (10ft)”).
- Treatment type (“Pressure Treated”) and its benefits (“long-lasting protection against decay and the elements”).
- Available colour options (“green or brown”).
- A note on natural variations in shade, managing customer expectations.
- Pricing (Regular and Sale price, though in this case, both are £25.00).
- Unit price and tax information.
- Shipping calculation at checkout (though no direct link to a shipping policy here).
- Click & Collect Option: A significant convenience for local customers, the site highlights “Free click and collect” and provides a clear pickup location with address, phone numbers, and operating hours (Unit 2, Brunswick Industrial Estate, Newcastle upon Tyne, NE13 7BA; 07702037155 – 0191 500 9669). This is crucial for trade customers or those preferring to pick up bulky items themselves.
- Local Delivery Service: Emphasises “North East deliveries daily” and “Fast NE delivery,” specifying areas like Northumberland, Tyne & Wear, and Durham. This regional focus is a strong selling point, promising quicker and potentially more reliable service than national distributors for local customers.
- Customer Testimonials: The homepage includes several positive customer reviews, such as those from Mr B Parker, Mrs S Stanley, and J Porter. These testimonials, complete with names and locations, add credibility and a personal touch, suggesting real customer satisfaction.
- Contact Information Accessibility: Multiple phone numbers (0191 500 9669, 07702037155) are easily found, along with the physical address and opening hours for direct contact and visits. This level of transparency in contact details builds trust.
While these features are robust for a regional supplier, the website could benefit from a more dynamic stock checker for individual products or estimated lead times directly on product pages. Currently, “Sold out” is visible for the featured sleeper, but real-time stock levels across all products would enhance the user experience. Dancingleopard.co.uk Review
Brunswickturf.co.uk Pros & Cons
Analysing Brunswickturf.co.uk reveals several strengths, particularly for its target market, alongside some areas where it could enhance its offering and transparency.
Pros:
- Strong Local Focus: The website clearly positions itself as a North East supplier, emphasising local turf cutting and same-day delivery within the region (Northumberland, Tyne & Wear, Durham). This focus allows them to offer logistical advantages that larger national companies might struggle with.
- Clear Product Offering: The main products—turf, timber, fencing, sheds, logs—are immediately visible and well-categorised, making it easy for customers to find what they need.
- Transparency in Contact Details: Multiple phone numbers, a physical address, and clear operating hours for click and collect are prominently displayed. This level of accessibility builds significant trust with potential customers.
- Positive Customer Testimonials: Featuring genuine-sounding reviews with names and locations directly on the homepage provides social proof and instils confidence in new buyers.
- User-Friendly Interface: The website is clean, uncluttered, and easy to navigate, ensuring a smooth browsing experience without unnecessary distractions.
- Free Click & Collect: This is a valuable option for local customers, saving them delivery costs and allowing them to pick up goods at their convenience.
- Emphasis on Freshness (Turf): Highlighting that turf is “cut in Northumberland then delivered the same day” is a crucial unique selling proposition for a perishable product, assuring quality and vitality.
Cons:
- Lack of Comprehensive Legal Information: This is a significant drawback. There’s no immediately apparent link to full ‘Terms and Conditions’, ‘Privacy Policy’, or ‘Returns Policy’ from the homepage. While a shipping policy link is available, the absence of broader legal documents can be a major trust impediment for online shoppers who need to understand their rights, data handling, and complaint procedures.
- Limited “About Us” Section: The homepage provides very little information about the company’s history, values, or team. A more detailed ‘About Us’ page could help build rapport and demonstrate credibility.
- Basic Website Design: While functional, the design is quite basic and doesn’t offer the modern aesthetics or interactive features often found on contemporary e-commerce sites. This might not appeal to all users looking for a more polished online experience.
- No Obvious FAQ Section: A comprehensive FAQ section would help answer common customer queries regarding products, delivery, installation, and after-sales support, reducing the need for direct customer service contact.
- Pricing Clarity: While a price is given for the featured sleeper, it’s unclear if prices listed are inclusive of VAT or other charges without proceeding to checkout. More upfront clarity on pricing structures could be beneficial.
- Limited Product Details: For some product categories, the homepage doesn’t provide extensive details or options. Users would need to click into categories, and it’s not immediately clear how robust the information within those deeper pages might be.
- Payment Gateway Visibility: The payment methods accepted are not explicitly displayed on the homepage, which can be a concern for some users before committing to a purchase.
In summary, Brunswickturf.co.uk excels in its local service and product clarity but needs to significantly improve its online transparency regarding legal policies to build broader customer trust and meet modern e-commerce expectations.
Brunswickturf.co.uk Alternatives
When seeking alternatives to Brunswickturf.co.uk, especially for garden and landscaping supplies, it’s wise to consider both national retailers with strong online presences and other specialist suppliers, focusing on reliability, product range, and ethical practices.
-
Ertech.co.uk Review
- Overview: A household name in the UK for DIY and garden supplies. Offers a vast array of products from plants and compost to timber, paving, and garden buildings.
- Why it’s a good alternative: Unmatched product breadth, extensive store network for click & collect or browsing, competitive pricing, frequent promotions, and robust online ordering with various delivery options. Their website is typically well-structured with detailed product information and customer reviews. They have established terms and conditions and privacy policies readily available.
- Considerations: While delivery is available, it might not be as rapid as a hyper-local supplier for specific items like fresh turf.
-
- Overview: Another major UK retailer focusing on home and garden improvement. Strong on garden living, outdoor furniture, plants, and landscaping materials.
- Why it’s a good alternative: Good balance of home and garden products, user-friendly website, often provides inspiration and project guides. Similar to B&Q, they have comprehensive legal policies and customer support infrastructure. Their range of garden sheds and outdoor timber is quite extensive.
- Considerations: Stock levels can vary by store, and some of their more specialised garden products might be seasonal.
-
- Overview: Known for its building materials, DIY supplies, and kitchen/bathroom showrooms, Wickes also has a substantial landscaping and garden materials section.
- Why it’s a good alternative: Excellent for bulkier building materials like timber, aggregates, and paving. They offer reliable delivery services and often have trade-focused discounts, which can be beneficial for larger garden projects. Their online presence is strong, with detailed product specifications.
- Considerations: While they carry many garden essentials, their range of live plants or very specialist turf might be less extensive than a dedicated garden centre.
-
- Overview: Primarily a builders’ merchant, Travis Perkins supplies a vast range of building and landscaping materials, including timber, aggregates, paving, and fencing. They cater to both trade and public customers.
- Why it’s a good alternative: Unbeatable for robust, professional-grade materials. If your project involves heavy-duty timber, large quantities of aggregates, or durable fencing, Travis Perkins offers high-quality products and reliable supply chains. Their network of branches allows for easy collection.
- Considerations: Their website might feel less “consumer-friendly” than B&Q or Homebase, and their focus is more on raw materials than decorative garden items.
-
Local Independent Garden Centres & Nurseries:
- Overview: These can range from small family-run businesses to larger regional centres. They often offer a highly curated selection of plants, unique garden decor, and sometimes locally sourced materials like turf and topsoil.
- Why it’s a good alternative: Personalised advice, expert horticultural knowledge, unique product offerings, and the opportunity to support local businesses. Many have adapted to offer local delivery or click & collect.
- Considerations: Online presence can be variable, prices might be higher for some items, and product range might be more limited than national chains. Always check their specific delivery zones and online ordering capabilities.
-
Online Turf & Topsoil Specialists Itsfibre.co.uk Review
- Overview: There are numerous online-only retailers that specialise in turf, topsoil, and aggregates, often sourcing directly from farms or quarries. Examples include The Turf Warehouse or Online Turf.
- Why it’s a good alternative: Can offer very fresh turf, often cut to order, and competitive prices for bulk quantities. They focus on delivering specific landscaping materials efficiently.
- Considerations: Less diversified product range (usually no sheds or fencing), and delivery logistics can sometimes be more complex, with specific delivery slots or minimum order requirements. Always check reviews and delivery reliability for these specialists.
When choosing an alternative, consider the specific products you need, the urgency of delivery, your budget, and how important comprehensive online transparency and customer service infrastructure are to your purchasing decision.
How to Cancel Brunswickturf.co.uk Order
Based on the information available on the Brunswickturf.co.uk homepage, there isn’t a dedicated, clearly linked “Cancel Order” or “Returns Policy” section. This is a significant oversight for any e-commerce business. In the absence of an explicit online cancellation process or policy, here’s the best course of action:
- Immediate Phone Contact: The most direct and likely effective method would be to call Brunswickturf.co.uk directly and as soon as possible. Their phone numbers are prominently displayed: 0191 500 9669 and 07702037155.
- Why this is crucial: For perishable goods like fresh turf, time is of the essence. Orders are often processed quickly after being placed, especially if they are cut and delivered on the same day as mentioned on their website. The sooner you call, the higher the chance of intercepting the order before it’s dispatched or even prepared.
- State Your Intention Clearly: When you speak to them, clearly state your order number (if you have one), the date of purchase, and your firm intention to cancel the order.
- Request Confirmation: Ask for a cancellation confirmation, either verbally on the call or, ideally, an email confirmation that your order has been successfully cancelled and any payment refunded.
- Check for Email or Contact Form: While not explicitly listed as a cancellation method, check your order confirmation email for any instructions regarding cancellations or a direct reply email address. If no phone contact is possible, or as a backup, sending a detailed email outlining your cancellation request (with order number) is advisable. However, direct phone contact is always preferable for urgent matters.
- Review Bank/Card Statements: After receiving confirmation of cancellation, monitor your bank or credit card statements to ensure the refund is processed within a reasonable timeframe (typically 3-10 business days, depending on the payment processor).
Important Considerations for Cancellation:
- Timing: The likelihood of a successful cancellation heavily depends on how quickly you act after placing the order. If the product, especially turf, has already been cut or loaded for delivery, they may apply charges or refuse the cancellation.
- Perishable Goods: Be aware that businesses selling perishable goods like fresh turf often have stricter cancellation policies due to the nature of the product. They might have specific cut-off times for cancellations.
- Consumer Rights: In the UK, the Consumer Contracts Regulations 2013 give you the right to cancel most online purchases within 14 days of receiving the goods. However, this right does not apply to perishable goods or goods made to your specifications. Fresh turf falls into the perishable category, which might impact your cancellation rights if the order has already been processed. Timber and other non-perishable items might fall under different rules.
- Proof of Contact: Keep a record of your call (date, time, who you spoke to) and any emails sent or received regarding the cancellation.
Given the lack of online cancellation options, direct and prompt communication with Brunswickturf.co.uk’s customer service team is the most effective approach to cancelling an order.
Brunswickturf.co.uk Pricing
Based on the Brunswickturf.co.uk homepage, specific pricing for the full range of products is not immediately accessible without navigating into individual product categories. However, the featured product, “Garden Sleepers – Pressure Treated 3000 x 200 x 100mm (3 metres) (10ft)”, provides a concrete example of their pricing structure. Climar.co.uk Review
- Featured Product Pricing:
- Garden Sleepers: £25.00
- This price is listed as both “Regular price” and “Sale price,” indicating it’s the current selling price.
- It also states “Unit price /per” and “Tax included,” which is helpful for transparency.
- “Shipping calculated at checkout” clarifies that this displayed price does not include delivery costs, which will be added based on location and order size.
General Observations on Pricing Approach:
- Product-Specific Pricing: Like most e-commerce sites, prices are displayed on individual product pages. Customers will need to click through to see the cost of turf, fencing, sheds, logs, etc.
- Variable Pricing for Turf: While not explicitly stated on the homepage, turf pricing typically varies significantly based on:
- Quality/Type: Different grades or species of turf (e.g., standard lawn turf, luxury turf, hard-wearing turf) will have different price points per square metre.
- Quantity: Larger orders often benefit from lower per-square-metre pricing or bulk discounts.
- Delivery Distance: As indicated by “Shipping calculated at checkout,” delivery costs for turf and other bulky items can be a substantial part of the final price, especially if the delivery address is further from their Newcastle base.
- Pricing for Timber and Fencing: Prices for timber (e.g., fence posts, planks, sleepers) and fencing panels will depend on:
- Dimensions: Length, width, and thickness.
- Treatment: Whether it’s pressure-treated, sawn, or planed.
- Type of Wood: Softwood vs. hardwood.
- Quantity: Buying in bulk often leads to better unit prices.
- Shed Pricing: Sheds typically have the widest price range, influenced by:
- Size: Dimensions of the shed.
- Material: Wood type, cladding thickness.
- Design/Features: Window types, roof style, double doors, internal shelving, etc.
- Installation: Whether assembly is included or an additional service.
- Tax Inclusion: The note “Tax included” on the featured product is a positive for UK consumers, as it means the displayed price is the final price before delivery charges are added.
Recommendations for Price Transparency:
- Clearer Shipping Cost Information: While shipping is calculated at checkout, a direct link to a “Delivery Information” page (which they do have, but isn’t immediately visible from the main product areas) with a breakdown of potential delivery charges by postcode or order size would be beneficial before a customer begins the checkout process.
- Bulk Order Discounts: If Brunswickturf.co.uk offers tiered pricing for larger quantities, making this visible on product pages or via a general “Bulk Order” information section would encourage larger purchases.
- Example Price Ranges: Providing example price ranges for different quantities of turf (e.g., “Turf from £X per square metre for orders over 50m²”) on relevant collection pages could give customers a better initial understanding.
Overall, Brunswickturf.co.uk’s pricing appears to follow standard e-commerce practices for their industry, but additional upfront transparency regarding shipping costs and bulk discounts would enhance the customer experience.
Frequently Asked Questions
What is Brunswickturf.co.uk?
Brunswickturf.co.uk is an online retailer based in the North East of England, specialising in the supply of fresh turf, timber, fencing, garden sheds, and logs for residential and commercial landscaping projects.
Where is Brunswickturf.co.uk located?
Brunswickturf.co.uk’s physical location for click and collect is Unit 2, Brunswick Industrial Estate, Newcastle upon Tyne, NE13 7BA. Hear4u.co.uk Review
What products does Brunswickturf.co.uk offer?
Brunswickturf.co.uk offers a range of garden and landscaping products including fresh turf, timber (such as sleepers), fencing, garden sheds, logs, topsoil, and slate.
Does Brunswickturf.co.uk offer delivery?
Yes, Brunswickturf.co.uk offers fast delivery across the North East of England, including Northumberland, Tyne & Wear, and Durham.
Can I collect my order from Brunswickturf.co.uk?
Yes, Brunswickturf.co.uk offers free click and collect from their location at Brunswick Industrial Estate in Newcastle upon Tyne.
What are the opening hours for Brunswickturf.co.uk click and collect?
The click and collect hours are Monday – Friday, 7:30 am – 4:30 pm; Saturday, 9 am – 3 pm; and Sunday, 10 am – 3 pm.
Is the turf from Brunswickturf.co.uk fresh?
Yes, Brunswickturf.co.uk states that their turf is cut in Northumberland and delivered the same day to ensure freshness. Lettley.co.uk Review
How much do garden sleepers cost from Brunswickturf.co.uk?
As of the homepage review, pressure-treated garden sleepers measuring 3000 x 200 x 100mm (3 metres) are priced at £25.00.
Are prices on Brunswickturf.co.uk inclusive of tax?
Yes, for the featured product (garden sleepers), the website states that tax is included in the displayed price.
How is shipping calculated at Brunswickturf.co.uk?
Shipping costs are calculated at checkout, which implies they vary based on the delivery location and potentially the size/weight of the order.
Does Brunswickturf.co.uk have customer reviews?
Yes, the homepage of Brunswickturf.co.uk features several positive customer testimonials from individuals in the North East.
Is Brunswickturf.co.uk a reliable supplier?
Based on its clear contact information, physical address, local delivery focus, and customer testimonials, Brunswickturf.co.uk appears to be a reliable local supplier, though full legal policies are not immediately evident on the homepage. Agentshave.co.uk Review
How can I contact Brunswickturf.co.uk?
You can contact Brunswickturf.co.uk by phone at 0191 500 9669 or 07702037155.
Does Brunswickturf.co.uk sell garden sheds?
Yes, Brunswickturf.co.uk lists Garden Sheds as one of its product categories.
Can I buy timber from Brunswickturf.co.uk?
Yes, Brunswickturf.co.uk supplies various timber products, including garden sleepers, and has a dedicated section for timber.
Does Brunswickturf.co.uk offer fence posts?
Yes, the website indicates they offer everything from fencing to fence posts, suggesting a comprehensive range for fencing needs.
What types of payment does Brunswickturf.co.uk accept?
The homepage does not explicitly list accepted payment methods. This information would typically be available during the checkout process. Bigparking.co.uk Review
Is there a return policy clearly visible on Brunswickturf.co.uk?
No, a dedicated ‘Returns Policy’ or ‘Terms and Conditions’ link is not prominently displayed or easily accessible from the homepage. Customers would need to inquire directly.
Does Brunswickturf.co.uk have an “About Us” page?
An “About Us” page is not prominently linked from the homepage, limiting detailed information about the company’s background.
What should I do if I need to cancel an order from Brunswickturf.co.uk?
In the absence of an online cancellation process, you should immediately contact Brunswickturf.co.uk by phone at their listed numbers (0191 500 9669 or 07702037155) to request a cancellation.
0.0 out of 5 stars (based on 0 reviews)
There are no reviews yet. Be the first one to write one. |
Amazon.com:
Check Amazon for Brunswickturf.co.uk Review Latest Discussions & Reviews: |
Leave a Reply