Ubermicro.co.uk Review

Based on looking at the website, Ubermicro.co.uk appears to be a legitimate and highly-regarded service specialising in console and controller repairs, along with selling spare parts and refurbished electronics. The site provides clear information about their services, including mail-in and local drop-off options, and boasts an impressive number of positive customer reviews.

Overall Review Summary:

• Website Legitimacy: Appears legitimate with clear service descriptions and contact information.
• Services Offered: Console repairs, controller repairs, TMR/Hall Effect upgrades, Cardo Packtalk repairs, and other electronic device repairs.
• Product Sales: Offers new and refurbished spare parts for PlayStation and Xbox consoles/controllers, and refurbished PC parts, as well as tools and accessories.
• Geographic Reach: Repairs service primarily for the UK (mail-in/drop-off), spare parts shipped worldwide.
• Customer Reviews: Over 120 Google reviews with an average rating of 4.9, highlighting excellent communication, quick turnaround, and quality repairs.
• Transparency: Provides dedicated pages for FAQ, Warranty & Returns Policy, About Us, Contact, and a News section (blog).
• Ethical Consideration: The services offered (repair of electronic devices) and the sale of spare parts and refurbished items align with ethical principles of prolonging product life, reducing waste, and providing a needed service.

The website of Ubermicro.co.uk presents a very strong case for its legitimacy and professional operation. It clearly outlines the services provided, offers transparent policies, and is backed by a substantial volume of highly positive customer feedback directly linked to Google reviews. This level of detail and verified external validation is a significant indicator of a trustworthy business. Their focus on repair and refurbishment also contributes positively to a more sustainable consumer culture, which is an commendable aspect in terms of ethical responsibility.

Here are some best alternatives for sourcing electronic parts and repair services, focusing on ethical and reliable options:

• iFixit

  

  • Key Features: Comprehensive repair guides for thousands of devices, high-quality replacement parts, and specialised toolkits. They actively advocate for the right to repair.
  • Price: Varies depending on parts and tools, typically competitive for high-quality items.
  • Pros: Excellent, free repair guides; strong community support; high-quality parts and tools; promotes sustainability.
  • Cons: Requires DIY effort; parts availability can vary for obscure devices.

• RS Components

  • Key Features: One of the world’s largest distributors of electronic components, electrical products, and industrial equipment.
  • Price: Varies widely based on component type and quantity.
  • Pros: Vast inventory, reliable sourcing, global presence, technical support available.
  • Cons: Primarily B2B, may require some technical knowledge to navigate for individual consumers.

• Farnell

  • Key Features: A leading global distributor of electronic components, products, and solutions. Similar to RS Components in scope.
  • Price: Competitive, depending on the product.
  • Pros: Extensive catalogue, often has hard-to-find components, good for professionals and serious hobbyists.
  • Cons: Can be overwhelming for beginners due to the sheer volume of products; minimum order values may apply for some items.

• CEX (Complete Entertainment Exchange)

  • Key Features: Buys, sells, and exchanges a wide range of second-hand electronic devices, including consoles, controllers, and phones.
  • Price: Generally lower than new products, varies by condition.
  • Pros: Physical stores in the UK for easy transactions; good for buying refurbished items with a warranty; promotes reuse.
  • Cons: Primarily focuses on resale, less on specific component repair; stock varies by location.

• Maplin (Online Re-launch)

  • Key Features: While its high street presence is gone, Maplin has an online store for electronic components, tools, and accessories.
  • Price: Varies.
  • Pros: Recognisable UK brand, offers a range of components and tools.
  • Cons: Online-only presence might limit immediate access; stock levels can fluctuate.

• Currys PC World Repairs

  • Key Features: Offers repair services for a range of electronics, including laptops, PCs, and gaming consoles, often through their “Knowhow” service.
  • Price: Generally set repair fees, varies by device and issue.
  • Pros: Established UK retailer; convenient drop-off points; professional service.
  • Cons: Can be more expensive than independent repair shops; turnaround times might be longer for complex issues.

• Local Independent Repair Shops

  • Key Features: Small, local businesses specialising in electronic repairs.
  • Price: Highly variable, often negotiable.
  • Pros: Personalised service, often more flexible and potentially cheaper than large chains; supports local economy.
  • Cons: Quality and expertise can vary significantly; warranties might be less extensive than larger companies. Research and recommendations are key.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

[ratemypost]

Ubermicro.co.uk Review & First Look

When diving into a review of Ubermicro.co.uk, the immediate impression is one of a professional and specialised service. The website clearly positions itself as an expert in console and controller repairs, right from the prominent “WELCOME TO UBER MICRO REPAIRS” banner. The site’s navigation is straightforward, with dedicated sections for various repair types (console, controller, TMR/Hall Effect upgrades, Cardo Packtalk, and “other repairs”), a shop for spare parts and refurbished items, and essential information like “About Us,” “FAQ,” and “WARRANTY & RETURNS POLICY.” This initial overview suggests a transparent and customer-focused approach.

Key Aspects of Ubermicro.co.uk’s Online Presence

The homepage highlights several critical elements that contribute to its perceived legitimacy and service quality:

• Specialisation: They clearly state their focus on “Console and Controller repair,” which is a niche but high-demand area in the electronics repair sector. This specialisation can often lead to higher expertise.
• Service Model: The emphasis on “Fast and efficient mail in / drop off repair service” caters to a broad UK audience, making their services accessible beyond their Solihull base. For local customers, the “local drop off” option provides a convenient alternative.
• Parts Quality: The assurance of “Using only genuine and high quality 3rd party parts” is a crucial trust factor for customers concerned about the longevity and performance of their repaired devices.
• Customer Testimonials: A large section dedicated to Google reviews, prominently displaying a 4.9-star rating based on over 120 reviews, is a significant positive indicator. These reviews provide real-world feedback on communication, repair quality, and turnaround times. For instance, customer Corie Curtis noted in May 2025, “all 3 controllers work and feel better than new,” highlighting the quality of the Hall effect upgrades. Nadeem Shabir, in May 2025, praised their communication and the perfect repair of his Scuf controller.

Initial Impressions on Transparency and User Experience

From a user experience perspective, the website is clean and functional, facilitating easy navigation to key service areas. The direct links to “Book a repair” and “Online store” are well-placed call-to-actions. The presence of a “News” section (blog) further adds to the professional image, suggesting ongoing engagement and updates. The inclusion of a “WARRANTY & RETURNS POLICY” is essential for consumer confidence, outlining the terms of service and post-repair support, which is critical for any repair business. Overall, the first look at Ubermicro.co.uk suggests a well-structured, trustworthy, and customer-oriented business.

Ubermicro.co.uk Features and Offerings

Ubermicro.co.uk offers a range of services and products primarily centred around the repair and maintenance of gaming consoles and controllers, alongside general electronics repair. Their features are designed to provide a comprehensive solution for device issues, aiming to extend the life of electronic gadgets rather than encouraging constant replacement. This aligns well with ethical principles of responsible consumption and reducing electronic waste, which is a growing concern globally. According to the United Nations, global e-waste production reached a record 53.6 million metric tonnes in 2019, with only 17.4% formally recycled, making repair services crucial for sustainability efforts [^1^].

Specialised Repair Services

The core of Ubermicro.co.uk’s offering lies in their repair capabilities. They list several distinct categories: Aquatint.co.uk Review

• Console Repairs: This covers major gaming consoles, likely including popular models like PlayStation, Xbox, and potentially Nintendo Switch. Common issues often include HDMI port damage, power supply problems, and overheating. For example, Jon Crowe in May 2024 reported Uber Micro Repairs fixing a ripped component on his PlayStation, which he thought was “done for,” demonstrating their capability with complex console issues.
• Controller Repairs: A very common need among gamers due to issues like “stick drift,” unresponsive buttons, or connectivity problems. Ubermicro.co.uk specifically mentions fixing Xbox Elite Series 2 controllers, PS5 DualSense, and custom Scuf controllers. Multiple reviews, such as those from Helen Morris (March 2025) and Dean Redfearn (September 2023), attest to successful controller repairs, including stick drift and button replacements.
• TMR / Hall Effect Upgrades: This is a notable specialisation. Hall Effect joysticks are known for their enhanced durability and resistance to stick drift compared to traditional potentiometers, as they use magnets and electrical fields rather than physical contacts. Offering this upgrade positions them as a forward-thinking repair service.
• Cardo Packtalk Repairs: This niche service for motorbike communication systems highlights their versatility beyond typical gaming hardware, addressing specific electronic device repair needs. Darren Stadames in November 2024 provided a detailed account of his Cardo Packtalk Bold micro USB replacement, praising the “amazing service.”
• Other Repairs: This broad category suggests a capability to handle a variety of electronic devices, further enhancing their appeal as a comprehensive repair solution.

Online Store and Parts Sales

Beyond repair services, Ubermicro.co.uk operates an online shop, providing components for those who prefer to undertake DIY repairs or need spare parts:

• Spare Parts: They stock parts for PlayStation consoles and controllers, and Xbox consoles and controllers. This includes genuine and high-quality 3rd party parts, which is important for compatibility and performance.
• Refurbished Items: The availability of “Refurbished Consoles,” “Refurbished Controllers,” and “Refurbished PC Parts” offers consumers a more affordable and environmentally friendly alternative to buying new. This contributes to the circular economy by giving electronic devices a second life. Lyndsey H. in August 2024 purchased a refurbished controller and highlighted the perfect communication and quick delivery.
• Tools & Accessories: For the DIY enthusiast or professional, offering necessary tools and accessories is a logical extension of their service. This could include screwdrivers, spudgers, thermal paste, and cleaning kits.

Customer-Centric Features

The website also incorporates features that improve the customer experience:

• Mail-In Repairs: Their UK-wide mail-in service makes their expertise accessible regardless of geographic location within the UK. Clear instructions for sending devices in are crucial for this model.
• Google Reviews Integration: The prominent display of their Google reviews, complete with names and dates, provides credible social proof of their service quality. The 4.9-star rating from over 120 reviews is impressive and builds significant trust.
• Clear Policies: Dedicated sections for “FAQ” and “WARRANTY & RETURNS POLICY” address common customer queries and concerns upfront, ensuring transparency and managing expectations regarding their services.

In essence, Ubermicro.co.uk positions itself as a reliable and versatile electronics repair hub with a focus on gaming hardware, underpinned by strong customer feedback and a commitment to quality parts.

[^1^]: United Nations Environment Programme. (2020). The Global E-waste Monitor 2020: Quantities, flows, and the circular economy potential. Available at: https://ewastemonitor.info/

Ubermicro.co.uk Pros & Cons

When evaluating Ubermicro.co.uk, it’s essential to weigh its strengths against any potential drawbacks. Based on the website’s content, particularly the prominent customer testimonials and detailed service offerings, there’s a strong positive impression. However, a comprehensive review requires a balanced perspective. Redcactusevents.co.uk Review

The Upsides: Where Ubermicro.co.uk Shines

• Exceptional Customer Reviews and Reputation: The sheer volume of positive Google reviews (4.9 stars from over 120 reviews) is a significant endorsement. Customers consistently praise their communication, speed, repair quality, and fairness of pricing. This real-world validation from verified users is a major strength. For instance, Chris Andrew stated in August 2023 that his controller was “repaired within 48 hours!” and was “Far cheaper than just buying a new one.” This high level of satisfaction suggests a reliable and trustworthy service.
• Specialised Expertise: Focusing on console and controller repairs, along with specific upgrades like TMR/Hall Effect and Cardo Packtalk systems, allows them to develop deep expertise. This specialisation often translates into more effective and efficient repairs for complex issues that general electronics repair shops might struggle with.
• Transparent and Clear Communication: Numerous reviews highlight excellent communication from the team, particularly Tabatha, regarding repair progress, diagnostics, and pricing. This transparency builds trust and reduces customer anxiety. “Communication from Tabatha was quick and detailed. I was updated regularly and had my controller back in just 2 weeks,” noted Dean Redfearn in September 2023.
• Quality Parts and Workmanship: The website explicitly states the use of “genuine and high quality 3rd party parts.” Customer feedback often mentions devices feeling “better than new” or working “perfectly” after repairs, indicating a commitment to quality workmanship. Yosser H in November 2024 mentioned that his Xbox Elite 2 controller, which “the casing was shot,” was saved and felt like new.
• Promotes Sustainability and Reuse: By offering repair services and refurbished parts, Ubermicro.co.uk actively contributes to reducing electronic waste. In an era where e-waste is a critical environmental concern (forecasted to reach 74 million metric tonnes by 2030, according to the UN’s Global E-waste Monitor 2020), services that extend product lifespan are highly valuable.
• Convenient Service Model: The combination of local drop-off in Solihull and a UK-wide mail-in repair service makes them accessible to a broad customer base. This flexibility is a significant convenience factor.

The Downsides: Areas for Consideration

• Geographic Limitation for Drop-off: While they offer mail-in services across the UK, their physical drop-off location is limited to Solihull, near Birmingham. This might be a minor inconvenience for customers preferring in-person interaction outside of the West Midlands.
• Dependency on Royal Mail/Courier for Mail-in: For mail-in repairs, customers are reliant on the efficiency and reliability of postal services, which can sometimes lead to delays, as noted by Mat Cooper (C64 Mat) in July 2023, who experienced a 18-day delay with Royal Mail. While Ubermicro.co.uk provided “first class communication” during this period, it’s an external factor that can impact customer experience.
• Pricing Information Not Readily Available: While reviews praise “fantastic price and uber great repairs,” specific pricing for common repairs isn’t immediately visible on the homepage or easily accessible without initiating a repair booking. This is common for repair services due to diagnostic variability but could be a minor hurdle for those wanting quick cost estimates.
• Limited Online Store Stock Visibility: While they have an online store for parts, the specific inventory levels and variety aren’t immediately apparent without delving deep into the product categories. This might require potential customers to navigate further to find specific parts.

Overall, the pros of Ubermicro.co.uk heavily outweigh the cons, particularly due to their strong reputation, specialised expertise, and customer-centric approach. The minor drawbacks are common for businesses of this type and do not significantly detract from their overall positive standing.

Ubermicro.co.uk Alternatives

When it comes to electronic device repair and component sourcing, especially for gaming consoles and controllers, Ubermicro.co.uk certainly stands out with its strong reviews and specialised services. However, it’s always wise to know your options. Whether you’re looking for an alternative repair service, a place to source parts for DIY projects, or a way to responsibly deal with old electronics, the UK market offers several choices. These alternatives range from national chains to independent specialists, each with its own strengths.

Professional Repair Services (UK-focused)

• Currys PC World Knowhow Services

  

  • Overview: As one of the largest electronics retailers in the UK, Currys PC World offers extensive repair services through their “Knowhow” technical support and repair network. They handle a broad spectrum of electronics, including laptops, PCs, TVs, and some gaming consoles.
  • Pros: Wide accessibility with numerous physical stores for drop-off; established brand reputation; often offer extended warranties on repairs.
  • Cons: Can be more generalist than specialist; pricing might be higher than independent repairers for certain specific console/controller issues; turnaround times vary.

• Game Retail Ltd – Repair Service Mayfairparking.co.uk Review

  • Overview: GAME, a prominent video game retailer in the UK, often provides console and controller repair services. Their offerings can vary by store and region, but they typically focus on common gaming hardware issues.
  • Pros: Convenient for gamers already frequenting GAME stores; services are tailored to gaming hardware; potentially quicker turnaround for common issues.
  • Cons: Services might be limited to standard repairs; less likely to handle highly specialised component-level work or niche devices like Cardo Packtalks.

DIY Parts & Resources

• iFixit Europe

  • Overview: A global leader in online repair guides and tool sales. While not a repair service itself, iFixit empowers users to repair their own devices. They offer step-by-step guides for a vast array of electronics, from smartphones to consoles and controllers, along with selling high-quality replacement parts and specialised toolkits.
  • Pros: Free, comprehensive guides; advocates for the “right to repair”; high-quality tools and parts; promotes self-sufficiency and sustainability.
  • Cons: Requires technical aptitude and patience for successful DIY repairs; potential for further damage if inexperienced.

• RS Components and Farnell (element14)

  • Overview: These are industrial distributors of electronic components, but they also serve hobbyists and small businesses. If you need specific integrated circuits, resistors, capacitors, or microcontrollers for a deep-level repair, these are reliable sources.
  • Pros: Enormous inventory of genuine electronic components; reliable for complex, component-level sourcing.
  • Cons: Primarily B2B focused, which can make navigation and purchasing slightly less straightforward for individual consumers; may require significant technical knowledge to identify specific components.

• eBay UK for Spare Parts

  • Overview: eBay is a vast marketplace where you can find both new and used spare parts, often from individuals or small businesses.
  • Pros: Wide variety, often competitive pricing, potential for finding rare or vintage parts.
  • Cons: Quality can vary significantly; risk of counterfeit or faulty parts; buyer vigilance is crucial; less consistent supply.

Refurbished Electronics & Responsible Disposal

• CEX (Complete Entertainment Exchange)

  • Overview: CEX specialises in buying, selling, and exchanging second-hand electronics, including gaming consoles, controllers, and PC components. They offer a warranty on their sold items.
  • Pros: Physical stores for easy transactions; provides a warranty on refurbished items; promotes circular economy by trading pre-owned goods.
  • Cons: Primarily a retail model, not a repair service; stock depends on trade-ins.

• Local Recycling Centres & IT Disposal Services Redgatelodge.co.uk Review

  • Overview: While not repair or purchase alternatives, responsible disposal is crucial. Local council recycling centres in the UK often have dedicated e-waste facilities. For larger volumes or sensitive data, professional IT asset disposal services (e.g., ITAD UK) ensure proper recycling and data destruction.
  • Pros: Environmentally responsible way to manage end-of-life electronics; ensures compliance with WEEE regulations.
  • Cons: Does not offer repair or economic return on your old devices; requires careful disposal of personal data.

When choosing an alternative, consider your specific needs: whether you require a professional repair, parts for a DIY project, or a channel for buying/selling refurbished items. Each alternative offers unique advantages depending on the situation.

Ubermicro.co.uk Pros & Cons

When evaluating Ubermicro.co.uk, it’s essential to weigh its strengths against any potential drawbacks. Based on the website’s content, particularly the prominent customer testimonials and detailed service offerings, there’s a strong positive impression. However, a comprehensive review requires a balanced perspective.

The Upsides: Where Ubermicro.co.uk Shines

• Exceptional Customer Reviews and Reputation: The sheer volume of positive Google reviews (4.9 stars from over 120 reviews) is a significant endorsement. Customers consistently praise their communication, speed, repair quality, and fairness of pricing. This real-world validation from verified users is a major strength. For instance, Chris Andrew stated in August 2023 that his controller was “repaired within 48 hours!” and was “Far cheaper than just buying a new one.” This high level of satisfaction suggests a reliable and trustworthy service.
• Specialised Expertise: Focusing on console and controller repairs, along with specific upgrades like TMR/Hall Effect and Cardo Packtalk systems, allows them to develop deep expertise. This specialisation often translates into more effective and efficient repairs for complex issues that general electronics repair shops might struggle with.
• Transparent and Clear Communication: Numerous reviews highlight excellent communication from the team, particularly Tabatha, regarding repair progress, diagnostics, and pricing. This transparency builds trust and reduces customer anxiety. “Communication from Tabatha was quick and detailed. I was updated regularly and had my controller back in just 2 weeks,” noted Dean Redfearn in September 2023.
• Quality Parts and Workmanship: The website explicitly states the use of “genuine and high quality 3rd party parts.” Customer feedback often mentions devices feeling “better than new” or working “perfectly” after repairs, indicating a commitment to quality workmanship. Yosser H in November 2024 mentioned that his Xbox Elite 2 controller, which “the casing was shot,” was saved and felt like new.
• Promotes Sustainability and Reuse: By offering repair services and refurbished parts, Ubermicro.co.uk actively contributes to reducing electronic waste. In an era where e-waste is a critical environmental concern (forecasted to reach 74 million metric tonnes by 2030, according to the UN’s Global E-waste Monitor 2020), services that extend product lifespan are highly valuable.
• Convenient Service Model: The combination of local drop-off in Solihull and a UK-wide mail-in repair service makes them accessible to a broad customer base. This flexibility is a significant convenience factor.

The Downsides: Areas for Consideration

• Geographic Limitation for Drop-off: While they offer mail-in services across the UK, their physical drop-off location is limited to Solihull, near Birmingham. This might be a minor inconvenience for customers preferring in-person interaction outside of the West Midlands.
• Dependency on Royal Mail/Courier for Mail-in: For mail-in repairs, customers are reliant on the efficiency and reliability of postal services, which can sometimes lead to delays, as noted by Mat Cooper (C64 Mat) in July 2023, who experienced a 18-day delay with Royal Mail. While Ubermicro.co.uk provided “first class communication” during this period, it’s an external factor that can impact customer experience.
• Pricing Information Not Readily Available: While reviews praise “fantastic price and uber great repairs,” specific pricing for common repairs isn’t immediately visible on the homepage or easily accessible without initiating a repair booking. This is common for repair services due to diagnostic variability but could be a minor hurdle for those wanting quick cost estimates.
• Limited Online Store Stock Visibility: While they have an online store for parts, the specific inventory levels and variety aren’t immediately apparent without delving deep into the product categories. This might require potential customers to navigate further to find specific parts.

Overall, the pros of Ubermicro.co.uk heavily outweigh the cons, particularly due to their strong reputation, specialised expertise, and customer-centric approach. The minor drawbacks are common for businesses of this type and do not significantly detract from their overall positive standing.

Ubermicro.co.uk Pricing: What to Expect

When considering any repair service, pricing is naturally a key factor. While Ubermicro.co.uk doesn’t publish a fixed, exhaustive price list for all its repair services directly on the homepage, which is typical for repair businesses due to the variability of faults, insights can be gathered from customer testimonials and the general industry practice.

The Standard Approach to Repair Pricing

Most electronics repair services, including specialised ones like Uber Micro Repairs, operate on a diagnostic-first pricing model. This means: Favorite.co.uk Review

• Initial Assessment: Upon receiving your device, they perform a diagnostic test to identify the exact fault(s).
• Quotation: After diagnosis, they provide a quote for the repair, outlining the necessary parts and labour costs. Customers then decide whether to proceed. Helen Morris, in March 2025, noted, “Diagnostics test was done and I was informed how much it would be to repair before committing.” This transparent process is standard and ensures customers are aware of costs before work begins.
• Payment Upon Completion: Payment is typically requested once the repair is completed and tested, often before the device is shipped back. Mat Cooper (C64 Mat) in July 2023 highlighted this, stating, “Only AFTER it was fixed and tested at their end was I asked for payment.”

Insights from Customer Reviews on Pricing

While direct pricing isn’t advertised, customer reviews consistently praise Ubermicro.co.uk for its “fantastic price,” “exceptionally reasonable,” and “good prices for repairs and upgrades.”

• Competitive Pricing: Many customers mention that the repair cost was significantly lower than buying a new device or seeking manufacturer repairs. Chris Andrew in August 2023 mentioned his repair was “Far cheaper than just buying a new one.” Gurj 1990 in November 2024 said Uber Micro “charged half the price SCUF charge to fix my SCUF controller.”
• Value for Money: Reviewers often feel they received excellent value, especially when additional issues were fixed at no extra cost or for the same quoted price. Daniel Gregory in March 2025 stated, “I only wanted the joysticks replacing and they replaced extra fir me at no extra cost.” Nathan Gunning echoed this in September 2024: “you fixed more problems than I realised my controller had, all for the same price!!”
• Typical Costs: While not definitive, some reviews give an indication of costs. Lee Hardy in June 2024 mentioned “£40 to replace 2 thumbstick modules and repair to LB and RB” for an Xbox Elite Series 2 controller. Sam Barnett in November 2023 had “both my sticks sorted and the D pad for 50 quid.” These figures suggest repairs are generally in the £40-£80 range for common controller issues, which is often a fraction of the cost of a new high-end controller (£100-£150+ for elite models). Console repairs might naturally be higher due to complexity and parts cost.

Factors Influencing Repair Costs

Several factors contribute to the final repair price:

• Type of Device: Consoles generally cost more to repair than controllers due to more complex internal components.
• Nature of the Fault: A simple component swap (e.g., a single button) might be cheaper than extensive board-level repair (e.g., HDMI port replacement).
• Parts Required: The cost of replacement parts, especially genuine or specialised ones, directly impacts the overall price.
• Labour Time: More complex or time-consuming repairs will naturally incur higher labour charges.

In summary, while Ubermicro.co.uk opts for a personalised quote after diagnosis, the overwhelming customer feedback suggests their pricing is highly competitive and offers excellent value for money, making them a financially sensible choice for many electronic device repairs.

How to Utilise Ubermicro.co.uk’s Repair Services

Getting your electronic device repaired by Ubermicro.co.uk seems straightforward, designed for both local drop-off and nationwide mail-in convenience. Based on the website’s descriptions and customer testimonials, the process is streamlined and prioritises clear communication.

The Repair Process: A Step-by-Step Guide

The typical flow for a repair service like Ubermicro.co.uk involves several key stages: Jhootspharmacy.co.uk Review

1. Initial Contact/Enquiry:

   • The first step is usually to contact them with details of your device and the issue it’s experiencing. The website features a “Contact” link and direct email ([email protected]) for this purpose.
   • Many customers mention reaching out via email and receiving prompt responses, often from Tabatha. Darren Stadames in November 2024 stated, “I emailed an enquiry, got a very quick response.”

2. Booking a Repair / Sending Your Device:

   • The website has a “Book a repair” section, which likely guides you through selecting your device type and the specific repair needed. This step might generate an order number or provide specific mailing instructions.
   • For mail-in repairs (UK only): You’ll be instructed on how to package and send your device. Customers frequently use tracked services like Royal Mail. Shaun Thornley in August 2024 received “clear instructions about how to send the unit back.”
   • For local drop-off: If you’re near Solihull, near Birmingham, you can arrange to drop off your device directly.

3. Device Arrival and Diagnosis:

   • Once your device arrives, Ubermicro.co.uk will likely confirm receipt, providing peace of mind. “I got an email saying it had arrived,” noted Darren Stadames.
   • They then perform a diagnostic test to pinpoint the exact fault(s). This is a crucial step as it determines the actual problem, which might differ from the perceived issue. Helen Morris in March 2025 confirmed, “Diagnostics test was done.”

4. Quotation and Customer Approval:

   • Following diagnosis, you will receive a detailed quote for the repair, including parts and labour. This is your opportunity to review the cost and decide whether to proceed.
   • “I was informed how much it would be to repair before committing,” stated Helen Morris, highlighting the customer’s control over the process. Customers consistently praise the fairness and reasonableness of the quoted prices.

5. Repair Execution: Powerhealth.co.uk Review

   • Upon your approval of the quote, the repair work begins. Reviews frequently mention Leigh as the primary technician, with positive feedback on his skill and attention to detail. “Leigh did a fantastic job on repairing the controller,” said Andrew Gawthorpe in April 2025.
   • They use “genuine and high quality 3rd party parts” to ensure durability and performance.

6. Quality Control and Testing:

   • After the repair, the device undergoes thorough testing to ensure all issues are resolved and it functions correctly. Many customers report their devices coming back “better than new” or “works perfectly.”
   • Some technicians, like Leigh, even film the repair process or functionality test, as mentioned by Hannah Etherington in April 2024: “Leigh filmed my latest repaired controller and wow! Such attention to detail and patience.”

7. Payment and Return Shipping:

   • Once the repair is complete and verified, an invoice will be sent. As noted previously, payment is typically requested at this stage.
   • You’ll be given options for return postage, which is then added to your invoice. Upon payment, the device is promptly dispatched. Darren Stadames confirmed, “I received another email asking me how I wanted the return postage, and then the bill… I paid, and then received another email… stating my repaired unit would be in the post the same day, amazing service!”

Key Takeaways for Customers

• Communicate Clearly: Provide as much detail as possible about the issue when you first contact them.
• Package Securely: For mail-in repairs, ensure your device is well-protected to prevent further damage in transit.
• Expect a Diagnostic Process: Understand that a precise quote will follow their assessment, not necessarily upfront.
• Prompt Payment: Timely payment after repair completion ensures swift return of your device.

This structured and communicative approach appears to be a cornerstone of Ubermicro.co.uk’s highly rated service, ensuring customers are informed and satisfied at every stage.

Ubermicro.co.uk vs. Competitors

In the landscape of electronic device repair, particularly for gaming consoles and controllers, Ubermicro.co.uk has carved out a strong reputation. But how does it stack up against its competitors in the UK market? Comparing it against generalist repair chains and other specialists reveals its unique positioning and strengths.

Ubermicro.co.uk’s Unique Selling Proposition

Ubermicro.co.uk stands out primarily due to its specialised focus and exceptional customer service. While many repair shops exist, few demonstrate the same level of granular expertise in console and controller faults, especially with specific upgrades like Hall Effect joysticks or niche devices like Cardo Packtalks. Their online presence is bolstered by: Collagenbooster.co.uk Review

• Direct & Personal Communication: Reviewers consistently highlight the clear, friendly, and proactive communication from staff like Tabatha and Leigh. This personal touch is often lacking in larger corporate repair centres.
• Deep Technical Skill: The repeated mention of “Leigh” and his “specialised workmanship” suggests a highly skilled lead technician capable of tackling complex, component-level repairs that might be beyond the scope of a general repair technician. This was evident when Jon Crowe’s PS5 was fixed after he “accidently ripped out a component.”
• Value-Driven Pricing: Despite not being the cheapest upfront (due to varied diagnostics), the final repair costs are frequently praised as “exceptionally reasonable” and offering “fantastic price and uber great repairs,” particularly when compared to buying new or manufacturer repair costs.
• Focus on Longevity: By offering upgrades (like Hall Effect) and meticulous repairs, they focus on extending the life of devices, which aligns with responsible consumption and counteracts the “throwaway” culture, unlike some entities that might push for replacement over repair.

Comparison with Generalist High Street Repair Chains (e.g., Currys PC World Knowhow, independent phone repair shops)

• Expertise Depth:
  • Ubermicro.co.uk: Highly specialised in consoles, controllers, and specific electronic devices. Likely to have deeper knowledge of common and obscure faults specific to these items.
  • Generalist Chains: Broader repair scope (laptops, phones, TVs). Their technicians might have general electronics knowledge but less specific expertise in gaming hardware nuances or intricate controller mechanisms.
• Turnaround Time:
  • Ubermicro.co.uk: Frequently praised for fast turnaround, with many repairs completed within days or a couple of weeks, even for mail-ins. Chris Andrew reported a 48-hour turnaround for his controller.
  • Generalist Chains: Can vary widely. Sometimes, they need to send devices to central repair hubs, potentially lengthening the process.
• Personalisation:
  • Ubermicro.co.uk: High degree of personalised communication and service.
  • Generalist Chains: More standardised, transactional interactions. Communication might be less direct with the repair technician.
• Pricing Structure:
  • Ubermicro.co.uk: Quote-based after diagnosis, generally perceived as excellent value.
  • Generalist Chains: Often have fixed-price repair tiers for common issues, which can sometimes be less flexible for unique problems or more expensive overall.

Comparison with Gaming Retailer Repair Services (e.g., GAME)

• Scope of Service:
  • Ubermicro.co.uk: Offers component-level repair, specific upgrades, and niche device repair (Cardo Packtalk).
  • Gaming Retailers: Often focus on basic repairs, warranty returns, or simply facilitate manufacturer repairs rather than in-depth component fixes. They might not handle deep stick drift solutions or Hall Effect upgrades.
• Parts Sourcing:
  • Ubermicro.co.uk: Specifies use of “genuine and high quality 3rd party parts,” implying a focus on durability and compatibility.
  • Gaming Retailers: Less transparent on parts origin, often relying on manufacturer-supplied components for warranty work.
• Customer Testimonials:
  • Ubermicro.co.uk: Abundant, highly specific, and overwhelmingly positive public reviews.
  • Gaming Retailers: Customer feedback on repairs is less prominent and often tied to broader retail experiences.

In essence, while competitors exist, Ubermicro.co.uk distinguishes itself through its deep specialisation, transparent and personal customer service, and a strong track record of high-quality, value-for-money repairs. For consumers seeking expert solutions for their gaming hardware or specific electronic devices, Ubermicro.co.uk appears to offer a compelling and reliable choice.

Ubermicro.co.uk: Sustainability and Ethical Considerations

In today’s world, where electronic waste (e-waste) is a burgeoning environmental and ethical concern, businesses that facilitate repair and reuse play a crucial role. Ubermicro.co.uk’s core business model, focusing on the repair of electronics rather than their disposal, aligns strongly with principles of sustainability and ethical consumption.

Contributing to the Circular Economy

The concept of a circular economy aims to minimise waste and make the most of resources by keeping products and materials in use for as long as possible. Rather than the traditional linear “take-make-dispose” model, a circular economy promotes reducing, reusing, repairing, and recycling.

• Reducing Waste: By repairing faulty consoles, controllers, and other devices, Ubermicro.co.uk directly helps reduce the amount of electronic waste sent to landfills. This is significant, as e-waste contains hazardous materials like lead, mercury, and cadmium, which can leach into soil and water, posing serious environmental and health risks [^2^].
• Extending Product Lifespan: Their services enable consumers to prolong the life of their existing electronics. This means fewer new devices need to be manufactured, which in turn reduces the demand for raw materials (often sourced through environmentally damaging mining practices) and the energy consumed during production. For instance, the production of a single gaming console involves the extraction of numerous rare earth minerals and significant energy consumption.
• Resource Efficiency: Repairing a device typically requires far less energy and fewer new materials than manufacturing a completely new one. This efficiency contributes to a lower carbon footprint for the product over its entire lifecycle.

Ethical Sourcing and Quality

Ubermicro.co.uk states they use “only genuine and high quality 3rd party parts.” This is an important ethical consideration:

• Quality and Durability: Using high-quality parts ensures that repairs are durable and the device will function optimally post-repair, preventing a quick return to disrepair. This commitment to quality is ethical, as it provides customers with a long-lasting solution rather than a short-term fix.
• Responsible Sourcing (Implied): While the website doesn’t detail their supply chain, the emphasis on “high quality 3rd party parts” suggests a conscious effort to avoid cheap, unreliable components that might fail quickly. In an ideal scenario, ethical businesses would also ensure their third-party parts are sourced from suppliers with responsible labour practices and environmental standards, though this is difficult to verify without specific disclosures.

Consumer Empowerment and “Right to Repair”

Services like Ubermicro.co.uk empower consumers by providing viable alternatives to costly manufacturer repairs or forced upgrades. This aligns with the global “Right to Repair” movement, which advocates for consumers’ ability to repair their own products or have them repaired by independent shops. Innovv.co.uk Review

• Cost-Effectiveness: Repairing is often significantly cheaper than buying a new device, saving consumers money and making high-tech goods more accessible and sustainable.
• Freedom of Choice: By offering professional, independent repair, Ubermicro.co.uk gives consumers more choices beyond often-restrictive manufacturer warranty systems.

Ethical Business Conduct

The overwhelmingly positive customer reviews citing excellent communication, transparency, and fair pricing also speak to ethical business conduct. Trust, honesty, and good customer service are foundational to an ethical operation. The diagnostic-first, quote-after-assessment model is transparent, ensuring no hidden costs, which is a key ethical practice.

In conclusion, Ubermicro.co.uk’s business model is inherently aligned with strong ethical principles of sustainability, resource conservation, and consumer empowerment. By championing repair and reuse, they offer a valuable service that benefits both the individual consumer and the broader environment.

[^2^]: Balde, C.P., Forti, V., Gray, V., Kuehr, R., & Stegmann, P. (2017). The Global E-waste Monitor 2017: Quantities, flows and resources. United Nations University (UNU), International Telecommunication Union (ITU) &
International Solid Waste Association (ISWA).

Ubermicro.co.uk’s Online Presence and Digital Strategy

In today’s digital age, a robust and user-friendly online presence is paramount for any business, especially one that operates a significant mail-in service. Ubermicro.co.uk appears to have invested in a clear and functional digital strategy that supports its business model.

Website Structure and Navigation

The website is built with a straightforward navigation menu, featuring key sections: Theoneco.co.uk Review

• Repairs: This is the core service, with sub-categories for different device types (Console, Controller, TMR/Hall Effect, Cardo Packtalk, Other Repairs). This structure makes it easy for users to find the specific service they need.
• Shop: This section organises spare parts and refurbished items by console type (PlayStation, Xbox) and category (Consoles, Controllers, PC Parts, Tools & Accessories), enhancing product discoverability.
• Information Hub: Essential pages like “About Us,” “FAQ,” and “WARRANTY & RETURNS POLICY” are easily accessible, providing crucial information for potential customers. The presence of a “News” section (blog) suggests a commitment to content and updates.
• Contact and Account: Direct links for “Contact” and “Login/Register” for customer accounts are standard and important for managing customer interactions and orders.
• Basket Functionality: A clear shopping basket with real-time updates on total cost (£0.00 in the provided text, indicating an empty basket) is standard e-commerce practice.

Use of Customer Testimonials

One of the most effective aspects of Ubermicro.co.uk’s digital strategy is the prominent display of Google reviews directly on the homepage.

• Social Proof: With an average rating of 4.9 based on over 120 reviews, this provides immediate and powerful social proof of their reliability and quality of service.
• Authenticity: The reviews appear to be pulled directly from Google Maps, with links to the individual reviewers’ profiles, which enhances their authenticity compared to internal, unverified testimonials.
• Detailed Feedback: The reviews themselves are quite detailed, often mentioning specific staff members (Tabatha, Leigh), repair issues, turnaround times, and pricing perceptions. This richness of detail helps potential customers understand the service experience comprehensively.

Search Engine Optimisation (SEO) Elements

While a full SEO audit requires deeper analysis, several elements suggest a consideration for search visibility:

• Clear Keywords: The homepage text uses relevant keywords such as “Console Repairs,” “Controller Repairs,” “PlayStation,” “Xbox,” “Hall Effect Upgrades,” and “Cardo Packtalk Repairs.” This helps search engines understand the website’s offerings.
• Informative Content: The detailed descriptions of services and positive customer reviews contribute to relevant content, which search engines favour.
• Blog/News Section: A “News” (blog) section is excellent for SEO, allowing them to create fresh, relevant content around repairs, tech tips, and company updates, which can attract organic traffic.
• Local SEO: The mention of being “Based in Solihull, near Birmingham” combined with their Google reviews listing helps with local search visibility for customers seeking drop-off services.

Areas for Potential Enhancement

While strong, some aspects could be further developed:

• Repair Pricing Transparency: While understandable for custom repairs, offering estimated price ranges for common issues (e.g., “PS5 HDMI port repair from £X to £Y”) could help manage customer expectations and reduce pre-enquiry friction.
• Visual Content: More images or videos of the repair process (beyond what might be on YouTube) on the website itself could enhance trust and transparency.
• Blog Content: While a blog exists, actively publishing regular, informative articles (e.g., “Top 5 Signs Your PS5 Controller Needs Repair,” “Understanding Hall Effect Sensors”) would further boost authority and SEO.

Overall, Ubermicro.co.uk presents a solid and effective online presence that clearly communicates its value proposition and leverages customer trust. Its digital strategy supports its operational model effectively.

FAQ

What services does Ubermicro.co.uk offer?

Ubermicro.co.uk specialises in repairs for gaming consoles (PlayStation, Xbox), controllers, and specific electronic devices like Cardo Packtalk systems. They also offer TMR / Hall Effect upgrades for controllers and sell spare parts and refurbished consoles, controllers, and PC parts. Doorsuppliesonline.co.uk Review

Where is Ubermicro.co.uk based?

Ubermicro.co.uk is based in Solihull, near Birmingham, in the United Kingdom.

Does Ubermicro.co.uk offer mail-in repair services?

Yes, Ubermicro.co.uk offers a fast and efficient mail-in repair service for customers across the UK.

Can I drop off my device for repair at Ubermicro.co.uk?

Yes, if you are local to Solihull, near Birmingham, you can arrange a local drop-off for your device.

What kind of parts does Ubermicro.co.uk use for repairs?

Ubermicro.co.uk states they use only genuine and high-quality 3rd party parts for their repairs to ensure durability and performance.

How are Ubermicro.co.uk’s repair prices determined?

Ubermicro.co.uk operates on a diagnostic-first model. You contact them with your issue, they diagnose the fault upon receiving the device, and then provide a quote for the repair before proceeding. Envybathrooms.co.uk Review

Are there any hidden fees with Ubermicro.co.uk repairs?

Based on customer reviews, Ubermicro.co.uk is praised for its transparency. Customers report receiving a clear quote after diagnosis, and some even mention additional faults being fixed at no extra charge or within the original quoted price.

How long do repairs typically take at Ubermicro.co.uk?

Customer reviews indicate a fast turnaround time, with many repairs completed within a few days to a couple of weeks, even for mail-in services. Specific times can depend on the complexity of the repair and current workload.

Does Ubermicro.co.uk offer a warranty on its repairs?

Yes, Ubermicro.co.uk has a dedicated “WARRANTY & RETURNS POLICY” section on their website, outlining the terms and conditions for their repair services.

Can Ubermicro.co.uk fix “stick drift” on controllers?

Yes, fixing “stick drift” is a commonly mentioned repair in customer testimonials, and they also offer TMR / Hall Effect upgrades which are known for preventing future stick drift.

What types of consoles can Ubermicro.co.uk repair?

They specialise in PlayStation and Xbox console repairs, addressing a range of issues from HDMI ports to power problems. Luffleberry.co.uk Review

Can I buy spare parts from Ubermicro.co.uk?

Yes, Ubermicro.co.uk has an online shop selling spare parts for PlayStation and Xbox consoles and controllers, as well as refurbished PC parts and tools/accessories.

Do Ubermicro.co.uk sell refurbished consoles and controllers?

Yes, their online shop includes categories for “Refurbished Consoles” and “Refurbished Controllers.”

How can I contact Ubermicro.co.uk for a repair enquiry?

You can contact them via the “Contact” link on their website or directly through their email address ([email protected]), as mentioned on their homepage.

What do customer reviews say about Ubermicro.co.uk?

Ubermicro.co.uk has an excellent reputation, boasting a 4.9-star rating based on over 120 Google reviews. Customers consistently praise their communication, fast service, quality repairs, and reasonable pricing.

Does Ubermicro.co.uk repair other electronic devices besides consoles and controllers?

Yes, they have an “OTHER REPAIRS” category, indicating their capability to handle a wider range of electronic device repairs beyond gaming hardware. Chards.co.uk Review

Is Ubermicro.co.uk environmentally friendly?

By focusing on repair and reuse of electronic devices, Ubermicro.co.uk contributes positively to reducing electronic waste and promoting a circular economy, which is an environmentally responsible approach.

Can Ubermicro.co.uk help with custom controller upgrades?

Yes, they specifically offer TMR / Hall Effect upgrades, which are a form of customisation to improve controller longevity and performance. Many reviews also mention successful repairs on custom or modded controllers.

How do I send my device to Ubermicro.co.uk for a mail-in repair?

Upon booking a repair, Ubermicro.co.uk provides clear instructions on how to package and send your device. It is generally recommended to use a tracked and insured postal service.

What if Ubermicro.co.uk cannot fix my device?

The website’s policies, particularly the “WARRANTY & RETURNS POLICY,” would outline the procedure and any associated costs if a device is deemed unrepairable after diagnosis, though positive reviews suggest a high success rate.

Backdropsource.co.uk Review

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Ubermicro.co.uk Review Latest Discussions & Reviews: