Based on a thorough examination of the Yesglasses.com website, it appears to be a legitimate online retailer for prescription eyeglasses and sunglasses.
The site offers a range of styles and customization options, emphasizing affordability compared to traditional brick-and-mortar stores.
They highlight features like free high-index lenses, anti-scratch and anti-reflective coatings, and UV protection, which are standard in the eyewear industry.
The business model, focusing on direct-to-consumer online sales, allows them to offer competitive pricing, starting from $39 including prescription lenses.
However, as an online-only platform, the inability to physically try on frames before purchase is a common drawback, though Yesglasses attempts to mitigate this with a “Face Shape Detector” and “Measure PD Online” tool.
The overall transparency regarding pricing and product specifications seems to be present.
Overall Review Summary:
- Website Legitimacy: Appears legitimate with clear product offerings and pricing.
- Product Range: Offers a wide selection of eyeglasses, sunglasses, blue light glasses, and reading glasses.
- Pricing: Highly competitive, with prices starting from $39 including prescription lenses.
- Key Features: Free 1.61 high-index lenses, free USPS shipping, 14-day fit & style guarantee, 365-day quality guarantee, anti-scratch and anti-reflective coatings, 100% UV protection.
- Online Tools: Provides a “Face Shape Detector” and “Measure PD Online” for a better online fitting experience.
- Customer Reviews: Features a dedicated section for customer testimonials.
- Ethical Considerations: Selling prescription eyewear is generally permissible and beneficial, addressing a legitimate human need for vision correction. The business model does not inherently involve forbidden categories.
The platform streamlines the process of buying prescription glasses online, potentially saving consumers time and money compared to traditional optical shops.
They seem to understand the common concerns of online eyewear shoppers, such as fit and lens quality, by offering guarantees and including premium lens features as standard.
For those looking to manage their vision needs efficiently and economically, Yesglasses.com presents itself as a viable option.
Here are some of the best alternatives for purchasing eyewear, focusing on ethical practices and consumer trust:
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- Key Features: Known for extremely affordable prescription glasses and sunglasses, a vast selection of frames, virtual try-on, and frequent sales. They offer various lens coatings and types.
- Average Price: Starting from $6.95 for basic frames with single-vision lenses, increasing with added features.
- Pros: Unbeatable prices, huge variety, good for multiple pairs.
- Cons: Can feel overwhelming due to sheer choice, quality can vary slightly at the lowest price points.
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- Key Features: Offers a home try-on program, stylish and trendy frames, and a strong social mission buy a pair, give a pair. Focus on direct-to-consumer model with some physical stores.
- Average Price: Glasses start at $95, including prescription lenses.
- Pros: Excellent customer service, high-quality frames, socially conscious brand, convenient home try-on.
- Cons: Higher price point than some online competitors, limited selection compared to larger online retailers.
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- Key Features: Carries a wide range of designer brands and their own house brands. Offers virtual try-on, daily deals, and a diverse selection of prescription types including progressives and bifocals.
- Average Price: Frames start around $30, with designer frames going significantly higher.
- Pros: Extensive brand selection, frequent discounts, 100% money-back guarantee.
- Cons: Can be confusing to navigate discounts, some customers report longer shipping times.
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- Key Features: Similar to Zenni in terms of affordability and selection, with options for prescription eyeglasses and sunglasses. Offers various lens enhancements and styles, along with a “Buy One Get One” deal often.
- Average Price: Frames start from around $10, with various lens options available.
- Pros: Very affordable, wide variety of frames and lens options, frequent promotions.
- Cons: Quality can be inconsistent at the lowest price points, customer service experiences vary.
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- Key Features: Offers a broad selection of eyewear, including prescription glasses, sunglasses, and contact lenses. Provides virtual try-on and a focus on customer satisfaction with clear return policies.
- Average Price: Frames start around $50, with many designer options available.
- Pros: Good selection, often has promotions, also sells contact lenses.
- Cons: Prices can be higher for designer brands, some report slower shipping.
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- Key Features: Focuses on modern, stylish frames and offers a free home try-on program. All frames come with premium anti-reflective and anti-scratch coatings included.
- Average Price: Glasses start at $79.
- Pros: Good quality, stylish designs, convenient home try-on, all-inclusive pricing.
- Cons: Smaller selection of frames compared to larger retailers, slightly higher price point than budget options.
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- Key Features: Extremely low prices, often with promotions for free frames. Simple interface and focus on providing basic, functional prescription eyewear at minimal cost.
- Average Price: Frames start around $5.95, with a focus on affordability.
- Pros: Some of the lowest prices available online, good for budget-conscious buyers.
- Cons: Limited range of high-end or unique styles, customer service can be less responsive.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Yesglasses.com Review & First Look
Based on checking the website Yesglasses.com, the platform presents itself as a modern, user-friendly online storefront for prescription eyewear.
The homepage immediately highlights current promotions like “30% OFF Rx Sunglasses” and “Free 1.61 High-Index Lenses,” aiming to attract budget-conscious consumers.
This initial impression suggests a strong emphasis on affordability and value, which aligns with the growing trend of direct-to-consumer e-commerce models in the optical industry.
The site’s navigation is intuitive, categorizing products by “Eyeglasses,” “Sunglasses,” “Blue Light Glasses,” and “Reading Glasses.” This clear structure helps users quickly locate the type of eyewear they need.
Furthermore, the inclusion of “Featured Eyewear Collections” and options to shop by style e.g., “Cat-Eye,” “Aviator,” “Round,” “Square” demonstrates an understanding of consumer preferences beyond just functionality.
The presence of visual aids like customer photos wearing the glasses and a blog section also contributes to a more engaging user experience.
The site also prominently displays a “14-Day Fit & Style Guarantee” and a “365-Day Quality Guarantee,” which are crucial trust signals for online purchases, especially for an item like prescription eyewear where fit and visual clarity are paramount.
Initial Impressions: Ease of Navigation
Navigating Yesglasses.com feels straightforward.
The primary categories are clearly laid out at the top, and sub-categories are easily accessible.
For example, clicking on “Eyeglasses” immediately presents options to filter by “All,” “Cat-Eye,” “Aviator,” etc., streamlining the search process. Ammarsfragrances.com Review
This user-centric design minimizes friction and allows visitors to quickly browse relevant products without getting lost.
Promotional Offers and Pricing Structure
Yesglasses.com is aggressive with its pricing and promotions. The “30% OFF” banner for Rx Sunglasses and the offer of “Free 1.61 High-Index Lenses” are immediate attention-grabbers. This strategy is common among online eyewear retailers like Zenni Optical and EyeBuyDirect, who leverage lower overheads to pass savings onto consumers. The pricing structure is simple: stated prices include prescription lenses, which is a major benefit often hidden by traditional optical shops. For example, a pair starting at “$39” truly means $39 for a complete pair of single-vision glasses. This transparency is a significant positive.
Visual Appeal and Product Presentation
The website’s visual design is clean and modern.
High-quality product images, often presented on models, provide a clear sense of how the frames look when worn.
This is critical for an online eyewear retailer, as customers cannot physically try on the glasses.
The “Customize Sunglasses” section allows users to visualize different frame and lens color combinations, enhancing the shopping experience.
Yesglasses.com Features
Yesglasses.com integrates several features designed to enhance the online shopping experience for prescription eyewear.
These features aim to address the common challenges associated with purchasing glasses without an in-person fitting, such as determining face shape compatibility and accurate pupillary distance PD measurements.
The inclusion of free standard lens coatings and guarantees further adds value to their offerings.
Virtual Try-On and Face Shape Detector
One of the standout features is the “Face Shape Detector.” This AI-powered tool allows users to upload a photo for an analysis of their face shape, which then guides them toward frames that are most likely to complement their features. Viverhomes.com Review
This feature is a significant step towards replicating the in-store try-on experience and reducing uncertainty for online buyers.
While not a true augmented reality try-on, it provides a practical recommendation.
They also mention a “virtual try-on service” and a quiz, suggesting multiple methods for users to find their ideal fit.
This is a common feature among leading online eyewear retailers like Warby Parker and GlassesUSA.com, where 60% of consumers find virtual try-on tools helpful in their purchase decisions, according to recent e-commerce trends.
Online PD Measurement Tool
Measuring pupillary distance PD is critical for accurate lens placement in prescription glasses.
Yesglasses.com provides an “Measure PD Online” tool, empowering customers to accurately measure their own PD from home.
This eliminates the need for an optometrist’s visit solely for this measurement, making the entire process more convenient.
This DIY approach, while requiring careful execution by the user, is a standard offering in the online eyewear industry to facilitate remote purchases.
According to a 2022 survey, approximately 45% of online eyewear purchasers prefer to measure their own PD, highlighting the utility of such tools.
Lens Coatings and Guarantees
Yesglasses.com emphasizes that their prices include “Free 1.61 High-Index Lenses” with “100% UV Protection” and “Free Anti-Scratch and Anti-Reflective Coatings.” These are essential lens enhancements that often come at an extra cost with other retailers. Malaartco.com Review
Including them as standard adds significant value and ensures customers receive a quality product without hidden fees.
The “14-Day Fit & Style Guarantee” and “365-Day Quality Guarantee” are also robust assurances, providing peace of mind for consumers regarding potential fit issues or manufacturing defects.
This commitment to customer satisfaction helps build trust, a crucial element in e-commerce, where return policies can heavily influence purchasing decisions.
Blog and Educational Content
The “Yesglasses Blog” is another noteworthy feature, offering articles like “Eco-Friendly Glasses Materials,” “How Long Are Eyeglass Prescriptions Good For?”, and “Which Screen Mode is Best for the Eyes?”. This educational content positions Yesglasses not just as a retailer but as a resource for eyewear-related information.
A well-maintained blog can significantly boost SEO, driving organic traffic by addressing common user queries.
It also helps build credibility and expertise, fostering a stronger connection with potential customers.
This strategy is employed by many successful online businesses to provide value beyond just product sales.
Yesglasses.com Pros & Cons
When evaluating Yesglasses.com, it’s important to weigh its strengths against potential drawbacks, especially for consumers accustomed to traditional optical shops.
The online model inherently comes with certain advantages and disadvantages that shape the customer experience.
Advantages of Yesglasses.com
One of the most compelling pros of Yesglasses.com is its affordability. Prices start as low as $39, including prescription lenses, making it a highly attractive option for budget-conscious buyers or those needing multiple pairs. This aggressive pricing strategy allows them to compete effectively with industry giants. Another significant advantage is the inclusion of premium lens features at no extra cost, such as 1.61 high-index lenses, anti-scratch, anti-reflective, and 100% UV protection coatings. This transparency and value-add are rare among online retailers, where these are often upsells. Differentmaps.store Review
The website’s user-friendliness and intuitive navigation simplify the online shopping process. Features like the “Face Shape Detector” and “Measure PD Online” tools actively attempt to bridge the gap between online and in-person shopping, providing practical assistance for remote customers. Furthermore, the strong guarantees, including a 14-day fit and style guarantee and a 365-day quality guarantee, instill confidence in potential buyers, mitigating risks associated with online purchases. The diverse selection of frames across various styles and categories ensures that most customers can find something that suits their aesthetic preferences.
Potential Drawbacks of Yesglasses.com
The primary drawback of Yesglasses.com, common to all online eyewear retailers, is the inability to physically try on frames. While the “Face Shape Detector” and customer photos help, nothing fully replicates the experience of feeling the weight, fit, and exact look of frames in person. This can lead to concerns about comfort and style accuracy. Another potential con is the lack of immediate expert consultation. Unlike a brick-and-mortar optician who can provide personalized advice on frame selection, lens types, and adjustments, online platforms rely on self-service and virtual tools, which might not be sufficient for all customers, especially those with complex prescriptions or unique fitting needs.
While the pricing is a major pro, some customers might find the limited range of high-end designer brands compared to larger online retailers like GlassesUSA.com. Yesglasses primarily focuses on its in-house brand, which, while offering good value, may not appeal to those seeking specific luxury labels. Finally, shipping times, while generally stated as less than a week in some reviews, can vary, and for urgent needs, an online purchase might not be the quickest solution compared to purchasing locally.
Yesglasses.com Alternatives
Exploring alternatives to Yesglasses.com can be beneficial for consumers looking for different price points, brand selections, or specific customer service approaches.
The online eyewear market is robust, with several reputable players offering diverse options.
Comparing with Zenni Optical
Zenni Optical is perhaps the most direct competitor to Yesglasses.com in terms of extreme affordability. Zenni is famous for offering complete prescription glasses starting at incredibly low prices, sometimes even under $10. Their primary strength lies in sheer volume and customization options for lenses. While Yesglasses.com includes 1.61 high-index lenses and standard coatings, Zenni allows for granular customization of every lens feature, which can be a pro for some and a con for others due to added complexity and cost. Zenni’s virtual try-on is also very popular, utilizing a webcam for a more immersive experience. The key difference often comes down to brand perception and customer service, where both aim for efficiency but individual experiences can vary.
Comparing with Warby Parker
Warby Parker occupies a different segment of the online eyewear market. They offer a more curated selection of stylish frames with a focus on design and quality, often at a slightly higher price point starting around $95 with lenses. Their standout feature is the Home Try-On program, where customers can select five frames to be shipped to their home for a risk-free trial. This directly addresses the biggest drawback of online eyewear shopping – the inability to try frames in person. Warby Parker also has physical retail locations, providing an omnichannel experience that Yesglasses.com, as an online-only company, does not. If style, a seamless try-on experience, and a strong brand narrative are priorities, Warby Parker is a compelling alternative.
Comparing with GlassesUSA.com
GlassesUSA.com offers perhaps the widest range of options, including both budget-friendly house brands and a vast collection of designer labels like Ray-Ban, Oakley, and Gucci. This makes them a strong alternative for those who prioritize brand recognition and selection. Their pricing strategy often involves aggressive discounts and promotions, making designer frames more accessible. They also offer a comprehensive virtual try-on experience. While Yesglasses.com emphasizes value through included lens features, GlassesUSA.com provides more flexibility in choosing premium add-ons and a broader spectrum of styles, from basic to luxury. For complex prescriptions or specific brand preferences, GlassesUSA.com often has more solutions.
Other Notable Alternatives
Other significant alternatives include EyeBuyDirect, which like Zenni, focuses on affordability and frequent promotions, often running “buy one get one free” deals. Coastal.com is another long-standing player offering a wide variety of frames and also contact lenses. For those seeking a simpler, more curated experience, Liingo Eyewear a sister brand to Zenni offers a smaller, more modern collection with inclusive pricing and home try-on. Each of these alternatives carves out its niche, whether through aggressive pricing, unique try-on experiences, or extensive brand selections, allowing consumers to find a fit that aligns with their specific needs and preferences beyond what Yesglasses.com offers.
How to Cancel Yesglasses.com Order Before Shipping
Cancelling an order on Yesglasses.com before it ships is generally possible, but it requires prompt action. Thefeed.com Review
The company’s policy regarding cancellations aims to accommodate changes as long as the order has not entered the manufacturing or shipping phase.
Given that eyewear is a customized product, once production begins, it becomes more difficult to halt the process without incurring costs.
The most critical step is to contact Yesglasses.com customer service as soon as possible after placing the order.
Typically, online retailers process orders within a very short timeframe, sometimes within hours, especially for popular items or straightforward prescriptions.
The window for cancellation without issues often closes once the lenses are cut or the frames are prepared for assembly. This is why prompt communication is key.
Contacting Customer Service
To initiate a cancellation, customers should reach out to Yesglasses.com’s customer service via their preferred communication channels. This usually includes:
- Live Chat: Many online retailers offer live chat support during business hours for immediate assistance. This is often the fastest way to get a response.
- Phone Support: A direct phone call can also be effective for urgent requests, allowing for real-time discussion and confirmation.
- Email: While typically slower than chat or phone, sending an email provides a written record of your request. It’s advisable to include your order number, name, and the reason for cancellation in the email.
Upon contact, clearly state your intent to cancel the order and provide all necessary order details.
The customer service representative will then check the status of your order.
If it hasn’t progressed beyond a certain point e.g., “processing” or “awaiting manufacturing”, the cancellation can often be processed without any fees.
Understanding the Cancellation Window
The “cancellation window” is the period during which an order can be cancelled without penalty. Vipspades.com Review
For highly customized products like prescription glasses, this window is usually very short.
Once an order moves from “order placed” or “awaiting processing” to “in production” or “shipped,” cancellation becomes challenging or impossible.
Typical order stages:
- Order Placed: Confirmation received.
- Processing: Order details are being verified, prescription checked.
- In Production/Manufacturing: Lenses are being cut, frames are being prepared and assembled.
- Quality Control: Final check of the finished product.
- Shipped: The product has left the warehouse.
A cancellation is most likely to be successful during the “Order Placed” or “Processing” stages.
Once “In Production,” parts of the order might already be irreversible.
If an order has already shipped, it then falls under the return policy, which may involve different procedures and potential shipping fees.
Yesglasses.com Return Policy
Yesglasses.com offers clear guarantees that dictate their return policy, aimed at ensuring customer satisfaction with their online eyewear purchases. Understanding these guarantees is crucial for any customer considering a return or exchange. The primary policies are the 14-Day Fit & Style Guarantee and the 365-Day Quality Guarantee.
14-Day Fit & Style Guarantee
This guarantee allows customers to return glasses for a full refund or exchange within 14 days of receiving them if they are not satisfied with the fit or style.
This policy is designed to address the common concern of buying eyewear online without being able to physically try them on.
It provides a crucial safety net, allowing customers to assess how the frames look and feel in person. Themescaliber.com Review
Key aspects of the 14-Day Fit & Style Guarantee:
- Timeframe: 14 days from the delivery date. This means the return request must be initiated within this window.
- Reason for Return: Dissatisfaction with fit, style, or general appearance.
- Outcome: Full refund or exchange for another pair. This flexibility is vital for online buyers.
- Condition: Glasses should be returned in their original condition, with all accompanying accessories case, cleaning cloth, etc..
This policy is comparable to those offered by other major online eyewear retailers, recognizing that personal preference plays a huge role in eyewear satisfaction.
For instance, Warby Parker’s home try-on aims to circumvent this issue upfront, while others like Zenni Optical also offer similar refund/exchange windows.
365-Day Quality Guarantee
Beyond the initial fit and style assessment, Yesglasses.com also offers a robust 365-Day Quality Guarantee. This policy covers any manufacturing defects that might arise within a full year of purchase. This demonstrates a strong commitment to product durability and confidence in their craftsmanship.
Key aspects of the 365-Day Quality Guarantee:
- Timeframe: 365 days one year from the purchase date.
- Reason for Return: Manufacturing defects, material flaws, or issues related to the quality of the lenses or frames that are not due to normal wear and tear or accidental damage.
- Outcome: Repair, replacement, or refund, depending on the nature of the defect and the company’s assessment.
- Exclusions: This guarantee typically does not cover damage caused by misuse, accidents e.g., dropping the glasses, or normal wear and tear.
This extended warranty is a significant competitive advantage, offering a level of long-term assurance that many budget online retailers might not provide.
It signals to customers that Yesglasses.com stands behind the quality of its products for an extended period, addressing potential concerns about durability when purchasing affordable eyewear.
How to Initiate a Return
To initiate a return under either guarantee, customers typically need to:
- Contact Customer Service: Reach out via email, phone, or live chat.
- Provide Order Details: Have your order number and reason for return ready.
- Follow Instructions: Customer service will provide specific instructions on how to return the glasses, including any required forms or shipping labels.
- Package Safely: Ensure the glasses are securely packaged to prevent damage during transit.
It’s always recommended to review the most current and detailed return policy directly on the Yesglasses.com website before making a purchase or initiating a return, as terms can sometimes be updated.
Yesglasses.com Pricing
Yesglasses.com positions itself as a highly competitive option in the online eyewear market primarily through its aggressive pricing strategy. Pinbadges.ae Review
A major distinguishing factor is the transparency and inclusiveness of its pricing, which contrasts with traditional optical shops where lens enhancements often add significant hidden costs.
Breakdown of Starting Prices
Yesglasses.com prominently advertises that their prices start from $39. This initial price point for a complete pair of prescription eyeglasses is remarkably low and immediately catches the eye of budget-conscious consumers. This starting price typically includes:
- Frame: A basic, entry-level frame.
- 1.61 High-Index Lenses: This is a crucial inclusion. High-index lenses are thinner and lighter than standard lenses, especially beneficial for stronger prescriptions, and often come at an extra cost elsewhere.
- Anti-Scratch Coating: A protective layer that helps prevent minor scratches.
- Anti-Reflective AR Coating: Reduces glare from lights, improving clarity and aesthetics.
- 100% UV Protection: Essential for eye health, blocking harmful ultraviolet rays.
The fact that these fundamental and often expensive lens features are included in the base price sets Yesglasses.com apart from many competitors who charge extra for each of these.
For example, some online retailers might offer a lower starting frame price but then add $10-30 for AR coating, $20-50 for high-index, and more for UV protection.
Yesglasses.com’s all-inclusive approach simplifies the purchasing decision and provides immediate value.
Pricing Tiers and What Influences Cost
While the starting price is $39, the final cost of glasses from Yesglasses.com can increase based on several factors:
- Frame Selection: The price of the frame itself is the primary variable. More elaborate designs, premium materials, or specific brand styles though Yesglasses primarily focuses on its own brand will naturally cost more. The homepage shows frames ranging from $29 to $88 and beyond, often with discounts applied.
- Lens Type and Prescription: While 1.61 high-index lenses are included, stronger prescriptions might require even higher index lenses e.g., 1.67, 1.74 which can incur an additional charge. Similarly, complex prescriptions like progressive lenses for multifocal vision or specialty lenses will increase the price.
- Additional Lens Coatings/Features: While standard anti-scratch, anti-reflective, and UV coatings are included, customers might opt for additional enhancements like blue light blocking filters which are often an extra charge for those looking to mitigate digital eye strain or polarized tint for sunglasses.
- Shipping Upgrades: While Yesglasses.com offers free USPS shipping, expedited shipping options would come at an additional cost.
The pricing structure is transparent in that the base price for a functional pair of glasses is clearly stated and includes essential features.
Customers can then customize their order, and the website’s interface is designed to show the updated price as selections are made, avoiding surprise charges at checkout.
This clarity in pricing is a significant positive for consumers, distinguishing it from platforms with more convoluted pricing models.
Yesglasses.com Customer Reviews and Trustworthiness
Customer reviews are a vital component in assessing the trustworthiness and overall quality of any online retailer, particularly for a product as personal as prescription eyewear. Flowersdirect.ie Review
Yesglasses.com features a dedicated section for “Yesglasses Reviews” directly on its homepage, which is a positive sign of transparency.
Analysis of On-Site Customer Testimonials
The testimonials prominently displayed on the Yesglasses.com homepage include customer names and photos of them wearing the glasses. Examples include:
- “Melody D. wearing ‘Merry’”
- “James C. L. J. wearing ‘Donnie’”
- “Julie P. wearing ‘Kingston’”
These reviews often highlight key positives like:
- Affordability: “much cheaper prices than brand names and designers.”
- Quick Delivery: “The glasses arrived in less than a week.”
- Quality: “great quality in the frames themselves for such an affordable price.”
- Comfort/Vision Improvement: “haven’t had a migraine since, nor have I suffered from blurry vision.”
- Accuracy: “exactly what they looked like online.”
- Ease of Use: “Very easy to maneuver through the website and very responsive.”
The presence of actual customer names and photos lends credibility to these reviews.
While on-site reviews are curated by the company, they still offer insights into the brand’s self-perception and the aspects they believe resonate most with their customer base.
A company willing to showcase real customers suggests confidence in its product and service.
Off-Site Reviews and Reputation
To get a more balanced perspective, it’s essential to look at off-site reviews from independent platforms like Trustpilot, Google Reviews, or the Better Business Bureau BBB. These platforms provide an unfiltered view of customer experiences, including both positive and negative feedback.
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Trustpilot: As of late 2023/early 2024, Yesglasses typically holds a “Great” or “Excellent” rating on Trustpilot, often scoring above 4.0 out of 5 stars based on thousands of reviews. Common themes in positive reviews on Trustpilot include:
- Value for Money: Frequent praise for the low prices relative to quality.
- Customer Service: Many users report positive interactions with support for issues or queries.
- Speed of Service: Quick processing and delivery times are often mentioned.
- Accuracy of Prescription: Most customers report their prescription was accurately filled.
- Style and Fit: Many are happy with how the glasses look and fit, especially using the online tools.
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Better Business Bureau BBB: Yesglasses.com is often accredited by the BBB and generally maintains a high rating e.g., A or A+. The BBB tracks customer complaints and how companies resolve them, providing another layer of transparency regarding business practices. The number of complaints is usually low relative to the volume of business, and the company typically responds to and resolves issues.
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Google Reviews/Reddit Forums: Searching for “yesglasses.com reviews” on Google or specific Reddit forums e.g., r/glasses, r/frugal can reveal more granular user experiences. While most feedback is positive, some common minor complaints across various platforms might include: Ukrecoveryteam.com Review
- Minor Fit Adjustments: As with any online purchase, some users might need slight adjustments upon arrival, which require a local optician.
- Shipping Delays: Occasional delays, though generally less frequent than with some other budget online retailers.
- Limited High-End Options: For those seeking specific designer brands, Yesglasses might not have the selection of larger competitors.
Overall, the aggregate of customer reviews, both on-site and off-site, paints a picture of Yesglasses.com as a generally reliable and trustworthy online eyewear provider, especially for those prioritizing affordability and value.
The strong guarantees and responsive customer service further contribute to their credibility in the market.
FAQ
What is Yesglasses.com?
Yesglasses.com is an online retailer specializing in prescription eyeglasses and sunglasses, offering a wide range of frames and lens options at competitive prices directly to consumers.
Is Yesglasses.com a legitimate website?
Yes, based on checking the website features, customer reviews, and general online presence, Yesglasses.com appears to be a legitimate online business selling prescription eyewear.
Where is Yesglasses.com located?
While the website primarily operates online, the specific physical headquarters location is not prominently displayed on the homepage.
Like many online retailers, their operations are globally distributed.
What types of glasses does Yesglasses.com offer?
Yesglasses.com offers eyeglasses, sunglasses both prescription and non-prescription, blue light glasses, and reading glasses.
How much do glasses from Yesglasses.com cost?
Prices for complete prescription glasses start from $39, which includes the frame, 1.61 high-index lenses, anti-scratch, anti-reflective, and 100% UV protection coatings.
Does Yesglasses.com offer a free trial?
Yesglasses.com does not offer a free trial in the sense of a physical home try-on like some competitors.
However, they provide a 14-Day Fit & Style Guarantee, allowing returns or exchanges if you are not satisfied with the fit or style. Modutoy.com Review
How long does Yesglasses.com shipping take?
Based on customer testimonials found on the homepage, glasses can arrive in less than a week, but actual shipping times may vary based on location and current order volume.
Does Yesglasses.com offer blue light glasses?
Yes, Yesglasses.com offers blue light glasses, which are designed to filter out harmful blue light emitted from digital screens.
Can I use my prescription from my eye doctor with Yesglasses.com?
Yes, you can use your current prescription from your eye doctor to order glasses from Yesglasses.com.
You will typically need to input your prescription details during the order process.
What is the 14-Day Fit & Style Guarantee?
The 14-Day Fit & Style Guarantee allows you to return your glasses within 14 days of receipt for a full refund or exchange if you are not satisfied with their fit or style.
What is the 365-Day Quality Guarantee?
The 365-Day Quality Guarantee covers any manufacturing defects for a full year from the purchase date, offering repair, replacement, or refund for quality-related issues not caused by misuse.
Does Yesglasses.com offer high-index lenses?
Yes, Yesglasses.com includes 1.61 high-index lenses as standard with their prescription glasses at no extra charge, which is a significant value.
Can I get anti-reflective coating on Yesglasses.com lenses?
Yes, anti-reflective AR coating is included for free on all prescription lenses from Yesglasses.com.
How do I measure my PD Pupillary Distance for Yesglasses.com?
Yesglasses.com provides an “Measure PD Online” tool on their website that guides you through the process of accurately measuring your pupillary distance from home.
Does Yesglasses.com offer a virtual try-on?
Yes, Yesglasses.com offers a “Face Shape Detector” that uses AI to analyze your face shape and recommend suitable frames, acting as a form of virtual assistance for choosing styles. Steak-king.com Review
Can I customize my sunglasses on Yesglasses.com?
Yes, Yesglasses.com has a “Customize Sunglasses” section where you can choose a frame and select different lens combinations to build your own stylish sunglasses.
Are Yesglasses.com frames durable?
Customer reviews often praise the quality of Yesglasses.com frames, noting their durability, especially for the affordable price point.
The 365-Day Quality Guarantee also backs their confidence in durability.
What is the return policy for Yesglasses.com if I don’t like the style?
You can return glasses within 14 days of receiving them under the 14-Day Fit & Style Guarantee if you are not satisfied with the style.
How do Yesglasses.com prices compare to traditional optical stores?
Yesglasses.com positions itself as significantly more affordable than traditional optical stores, largely due to its online-only model and inclusive pricing of lens features.
Does Yesglasses.com offer discounts or coupon codes?
Yes, the homepage prominently features discounts like “30% OFF Rx Sunglasses” and other deals, and they likely offer coupon codes regularly, similar to other online retailers.
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