Elitetile.co.uk Review

Based on looking at the website Elitetile.co.uk, the platform appears to be a legitimate tiling service provider operating in the South West of the UK. The site presents a professional facade, detailing their services and contact information. However, for a comprehensive online presence that builds maximum trust and facilitates customer decision-making, there are several key areas where the website could be significantly improved.

Here’s an overall review summary:

• Website Professionalism: Appears professional with clear service descriptions.
• Contact Information: Provides phone, email, and physical address.
• Service Clarity: Services are well-defined, covering various tiling needs.
• Trust Signals: Mentions “over fifty years of experience” and “trusted partners” but lacks verifiable external reviews or testimonials readily visible.
• Transparency: Lacks clear pricing, terms of service, privacy policy, or a robust FAQ section.
• Online Booking/Quoting: No immediate online mechanism for quotes or bookings.
• Social Media Integration: Links to Facebook and Instagram are present, though direct engagement or latest posts aren’t embedded.
• Security Features: Standard HTTPS is assumed for a modern site, but specific security badges or guarantees are not highlighted.
• Customer Support: Relies on direct contact (phone/email) rather than live chat or extensive self-help.

While Elitetile.co.uk provides essential details for a local service business, its online presence could be significantly enhanced by incorporating more elements that build trust and streamline the customer journey, common on leading service provider websites. The absence of crucial components like a privacy policy, terms of service, and easily accessible customer feedback mechanisms, along with a lack of detailed company registration information, are notable omissions that can impact a potential customer’s confidence. For those seeking comprehensive details and transparent operations, these missing elements are significant.

Here are some excellent alternatives for home improvement and building materials, focusing on ethical and widely available options in the UK:

• B&Q
  • Key Features: Wide range of DIY and home improvement products, including tiles, tools, and building materials. Offers click & collect and home delivery.
  • Average Price: Varies widely by product, competitive across categories.
  • Pros: Extensive product selection, physical stores for browsing, frequent promotions, strong brand reputation.
  • Cons: Can be overwhelming due to size, quality varies across product lines.
• Wickes
  • Key Features: Specialises in building supplies and home improvement. Strong on kitchens, bathrooms, and landscaping.
  • Average Price: Competitive, often offers trade discounts.
  • Pros: Good for larger projects, reliable stock, offers project planning services, clear product information.
  • Cons: Smaller decorative range compared to specialist tile shops, customer service can be inconsistent.
• Screwfix
  • Key Features: Primarily for trade professionals but accessible to DIYers. Focus on tools, hardware, and essential building supplies, including some tiling tools.
  • Average Price: Generally very competitive for trade-quality items.
  • Pros: Fast click & collect, extensive stock, reliable products, excellent for immediate project needs.
  • Cons: Less focus on decorative finishes, not ideal for actual tiles, more geared towards functional supplies.
• Toolstation
  • Key Features: Similar to Screwfix, offering tools, hardware, and building materials. Good for quick pick-ups.
  • Average Price: Competitive with trade suppliers.
  • Pros: Convenient locations, good stock levels, quick service, reliable for project essentials.
  • Cons: Limited selection of actual tiles, more focused on the practical aspects of building rather than aesthetics.
• Homebase
  • Key Features: Focuses on home and garden improvement, offering a good selection of tiles, paint, garden supplies, and decor.
  • Average Price: Mid-range.
  • Pros: More aesthetically focused than trade suppliers, good for complete home projects, physical stores for inspiration.
  • Cons: Sometimes perceived as pricier than competitors, stock levels can vary.
• Victorian Plumbing
  • Key Features: Specialises in bathroom products, including a vast array of tiles, sanitaryware, and accessories.
  • Average Price: Mid to high-range, depending on the product line.
  • Pros: Huge selection of bathroom-specific tiles, strong design focus, good for complete bathroom renovations.
  • Cons: Primarily online, so you can’t always see tiles in person before ordering, delivery times can vary.
• Walls and Floors
  • Key Features: One of the UK’s largest independent tile retailers, offering an enormous range of wall and floor tiles for every application.
  • Average Price: Very competitive, with options across all price points.
  • Pros: Specialised focus means huge variety, competitive pricing, good for finding specific or unusual tiles, offers samples.
  • Cons: Primarily online, which means you need to rely on samples for tactile assessment, delivery can be costly for large orders.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Elitetile.co.uk Review & First Look

When first landing on Elitetile.co.uk, the immediate impression is one of a professional, service-oriented business. The website uses a clean design, featuring large, high-quality images of completed tiling work, which is excellent for showcasing their capabilities. The navigation is straightforward, with clear links to “ABOUT US,” “OUR SERVICES,” “OUR WORK,” and “CONTACT US.” This structure immediately tells a visitor where to find key information. The site highlights “Perfection in all aspects of tiling” and “over fifty years of experience,” which are strong claims designed to build immediate trust.

Initial Observations on Design and Usability

The website’s design is responsive and loads relatively quickly, suggesting a modern build. The use of a rotating banner on the homepage effectively displays different aspects of their work. However, the carousel automatically rotating can sometimes be distracting for users trying to read static text. A manual control option or a slower rotation speed might enhance user experience. The phone number is prominently displayed, which is a good sign for immediate contact.

Key Information Present on the Homepage

The homepage effectively communicates the core offering:

• Service Area: “Covering the entire South West.” This is crucial for local businesses.
• Core Value Proposition: “Perfection in all aspects of tiling.”
• Experience: “Over fifty years of experience,” indicating deep industry knowledge.
• Specialisation: “High-end, elegant and sophisticated designs using maximum care and precision.”
• Service List Snippets: Quick links/teasers to specific services like “WALL AND FLOOR TILING,” “WET ROOMS AND WALK-IN SHOWERS,” and “UNDER FLOOR HEATING.”

Elitetile.co.uk Pros & Cons

Analysing Elitetile.co.uk reveals several strengths that build initial confidence, but also some significant gaps that could hinder a potential customer’s journey and trust. Understanding these aspects is crucial for a comprehensive assessment.

The Good Bits: Where Elitetile.co.uk Shines

Elitetile.co.uk does a good job of presenting itself as a reputable local tiling service. Here’s where it gets it right: Grmoto.co.uk Review

• Clear Service Offerings: The website explicitly lists the services they provide, such as wall and floor tiling, wet rooms, outdoor tiling, and underfloor heating. This clarity helps potential customers quickly identify if their needs can be met.
• Prominent Contact Information: Phone number, email, and physical address are all easily found on the homepage and contact page. This transparency is a strong indicator of a legitimate business.
• Showcase of Work: The “OUR WORK” section, presumably with a gallery of past projects, is vital for a service-based business. High-quality images of completed work can effectively demonstrate craftsmanship and design capabilities.
• Experience Highlighted: Mentioning “over fifty years of experience” is a powerful trust signal, suggesting deep expertise and reliability in the field.
• Professional Appearance: The website maintains a clean, modern, and professional aesthetic, which contributes to a positive first impression.

The Missing Pieces: Areas for Improvement

While the strengths are notable, several crucial elements are absent, which can raise questions for a discerning customer:

• Lack of Customer Testimonials/Reviews: One of the most significant omissions is the absence of visible customer testimonials or a link to external review platforms (like Google Reviews, Trustpilot, or Checkatrade). In today’s digital age, social proof is paramount. Without it, the “complete customer satisfaction” claim is harder to verify.
• No Online Booking or Quote System: For a modern service business, not having an instant quote calculator or an online booking system for consultations is a missed opportunity. This streamlines the customer journey and caters to users who prefer digital interaction.
• Absence of Key Legal Information: There’s no readily apparent link to a Privacy Policy, Terms and Conditions, or a Cookie Policy. These are not only crucial for legal compliance (especially with GDPR in the UK) but also for building trust by showing commitment to data protection and transparent business practices.
• Limited “About Us” Detail: While there’s an “ABOUT US” link, the homepage snippet doesn’t elaborate on the company’s history, specific team members, or company registration details. Providing more background can humanise the business and further build rapport. UK businesses are generally required to display their company registration number and registered office address on their website.
• No Blog or Resource Section: A blog offering tiling tips, design ideas, or maintenance advice could significantly enhance the website’s SEO and establish Elitetile.co.uk as an industry authority.
• No Clear Pricing Structure or Examples: While exact project costs will vary, providing an idea of pricing tiers, minimum project sizes, or even common project cost ranges can help set customer expectations and qualify leads.
• Missing Trust Badges/Certifications: Displaying relevant industry certifications (e.g., from The Tile Association), insurance details, or quality assurance badges can significantly boost credibility.
• Limited Social Media Integration: While links to Facebook and Instagram exist, the site doesn’t embed live feeds or recent posts, which could demonstrate ongoing activity and engagement.

Elitetile.co.uk Alternatives

When considering home improvement projects like tiling, it’s always wise to explore multiple options to ensure you’re getting the best quality, service, and value. While Elitetile.co.uk offers a local service, the broader market provides numerous alternatives, from large retailers to specialised online tile shops and other local contractors. Here are some of the best alternatives, categorised by their primary offering:

Large DIY and Home Improvement Retailers

These chains offer a vast selection of tiles and tiling supplies, often catering to both DIY enthusiasts and trade professionals. They benefit from economies of scale and widespread availability.

• B&Q: As one of the UK’s largest home improvement retailers, B&Q offers an extensive range of wall and floor tiles, adhesives, grouts, and tiling tools. They have physical stores for in-person browsing and immediate purchase, as well as robust online ordering and delivery services. Their strength lies in variety and accessibility.
• Wickes: Similar to B&Q, Wickes is a prominent player in the UK DIY market, with a strong focus on building materials and kitchen/bathroom renovations. They provide a solid selection of tiles and associated products, often with trade-friendly pricing and services.
• Homebase: Homebase offers a slightly more curated range of tiles, often with a stronger emphasis on home decor and design trends. They also stock all necessary tiling accessories and provide inspiration for various home styles.

Specialised Online Tile Retailers

For those seeking a wider or more unique selection of tiles, often with competitive pricing due to lower overheads, online-only tile specialists are excellent choices. They typically offer samples and detailed product information.

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• Walls and Floors: Reputed as one of the UK’s largest independent tile retailers, Walls and Floors boasts an enormous catalogue of tiles for all applications – from porcelain and ceramic to natural stone and mosaics. They offer competitive pricing, frequent sales, and a reliable sample service.
• Tile Mountain: Another major online tile specialist, Tile Mountain provides a vast array of tiles, often with high-quality imagery and detailed product specifications. They focus on efficient delivery and competitive pricing, making them a popular choice for larger projects.
• Topps Tiles: While Topps Tiles has a strong online presence, it’s also notable for its extensive network of physical stores across the UK. This allows customers to see and feel tiles in person, get expert advice, and arrange professional installation services. They often cater to both retail and trade customers.

General Building Material Suppliers (for tools and essentials)

While not direct tile retailers, these suppliers are invaluable for the tools, adhesives, and essential preparatory materials needed for any tiling job.

• Screwfix: A go-to for tradespeople and serious DIYers, Screwfix offers a comprehensive range of tools, adhesives, grouts, and preparatory materials for tiling. Their strength lies in quick click-and-collect services and reliable stock.
• Toolstation: Similar to Screwfix, Toolstation provides a wide array of tools and building essentials. They are excellent for fast acquisition of high-quality equipment and consumables required for tiling projects.

Each of these alternatives offers distinct advantages, whether it’s the sheer variety and accessibility of a large DIY store, the specialist range of an online tile retailer, or the practicality of a trade supplier. Comparing their product ranges, prices, delivery options, and customer reviews will help you find the best fit for your specific tiling needs.

Elitetile.co.uk Pricing

Understanding a service provider’s pricing structure is paramount for any customer planning a project. Based on the Elitetile.co.uk website, there is no specific pricing information available. This is a common practice for bespoke service providers like tiling specialists, as project costs can vary dramatically depending on numerous factors. However, the absence of even general guidance can be a point of friction for potential clients who prefer more transparency upfront.

Factors Influencing Tiling Costs

When engaging a tiling service, the final price is typically a complex calculation involving several variables:

• Type of Tile: Ceramic, porcelain, natural stone (marble, granite, slate), mosaic, and encaustic tiles all come with different material costs. Natural stone is generally more expensive.
• Size and Format of Tile: Very large format tiles or very small intricate mosaics can be more labour-intensive to install, increasing costs.
• Area to be Tiled: The total square metreage is a primary driver of cost, both for materials and labour.
• Complexity of the Job:
  • Surface Preparation: Does the existing surface need significant levelling, patching, or removal of old tiles? This adds to the cost.
  • Room Shape: Awkward angles, curves, or numerous cut-outs (e.g., around toilets, sinks) increase labour time.
  • Pattern: Laying tiles in a complex pattern (e.g., herringbone, chevron) requires more skill and time than a simple grid.
  • Wet Rooms/Underfloor Heating: These specialised installations require specific waterproofing measures, sub-base preparation, and electrical work, significantly impacting the price.
• Location and Accessibility: Jobs in harder-to-reach areas or those requiring scaffolding might incur extra charges.
• Adhesives and Grout: The type and quality of these materials also contribute to the overall cost. Specialised environments like wet rooms require specific, often more expensive, products.
• Removal and Disposal of Old Tiles: If existing tiles need to be removed and disposed of, this will be an additional charge.
• Call-Out Fees/Minimum Charges: Some professionals may have a minimum charge for smaller jobs.

How to Get a Quote from Elitetile.co.uk

Since Elitetile.co.uk does not provide pricing on their website, the standard procedure would be to: Lean-business.co.uk Review

1. Request a Call Back: The website prominently features a “REQUEST A CALL BACK” option, which is the most direct way to initiate contact.
2. Phone Call: Call them directly on 07818 484 844 to discuss your project.
3. Email: Send an email via the “Email us now” link (mailto:[email protected]) with details of your project.

Expect that for an accurate quote, a site visit would likely be required. During this visit, the tiler can assess the area, discuss material choices, evaluate preparation needs, and provide a detailed, itemised quotation. It’s always advisable to get at least three quotes from different providers to compare pricing and services.

Elitetile.co.uk vs. Local Competitors

In the competitive landscape of home improvement services, particularly in a specific region like the South West of the UK, Elitetile.co.uk operates alongside numerous local tiling professionals. While the website presents Elitetile.co.uk as a reputable option, a comparative analysis against typical local competitors reveals its strengths and potential areas for differentiation.

Elitetile.co.uk’s Standing

Based on its online presence, Elitetile.co.uk positions itself as a provider of “high-end, elegant and sophisticated designs” with “perfection in all aspects of tiling” and “over fifty years of experience.” These claims suggest a focus on quality, craftsmanship, and a premium service. The clear contact information and service list are foundational elements.

Typical Local Competitors

Local tiling businesses in the South West often vary widely in their online sophistication. Many might have basic websites, rely heavily on word-of-mouth referrals, or primarily use platforms like Checkatrade, MyBuilder, or Google My Business for their online presence and lead generation.

Here’s a comparison: Lockwoodwindows.co.uk Review

Online Presence & Digital Footprint

• Elitetile.co.uk: Has a dedicated, relatively modern website. It provides core information and a showcase of work. The presence of Facebook and Instagram links indicates an attempt at social media engagement.
• Local Competitors:
  • Pros: Many local tilers leverage review platforms (e.g., Checkatrade.com, Trustpilot.com) heavily. These platforms often provide verified reviews, ratings, and direct booking/quote request functionalities, which can build significant trust. Some might have highly optimised Google My Business profiles with numerous customer photos and reviews.
  • Cons: Often have less professional standalone websites, or none at all. Their online footprint might be fragmented across various directory sites.

Transparency and Trust Signals

• Elitetile.co.uk: Highlights “over fifty years of experience” and claims “complete customer satisfaction.” However, it lacks readily visible direct customer testimonials or links to external review sites. Crucially, there’s no evident Privacy Policy or Terms & Conditions, which are standard for building digital trust.
• Local Competitors:
  • Pros: Competitors heavily reliant on platforms like Checkatrade will often have transparent pricing (e.g., hourly rates or typical project costs), verified customer reviews with specific feedback, and details on insurance and certifications (e.g., public liability insurance, accreditations).
  • Cons: Smaller, less established businesses might lack formal certifications or a robust online review presence.

Service Scope and Specialisation

• Elitetile.co.uk: Clearly states specialisation in “high-end, elegant and sophisticated designs,” covering various materials and applications including wet rooms and underfloor heating. This indicates a broad, yet quality-focused, service offering.
• Local Competitors: Some might be general tilers, while others could specialise in specific niches (e.g., mosaic art, large format porcelain, or commercial tiling). Their websites or profiles would typically detail their areas of expertise.

Customer Journey and Engagement

• Elitetile.co.uk: Relies on direct contact (phone, email, callback request). There’s no online quote tool or booking system, meaning customers need to take an extra step to get information.
• Local Competitors:
  • Pros: Many modern service providers, or those operating through platforms, offer instant online quote forms, detailed service packages, or even live chat support to streamline the customer journey from inquiry to booking.
  • Cons: Very small or traditional businesses might only offer phone contact, which can be less convenient for some customers.

How Elitetile.co.uk Can Differentiate

To truly stand out against local competitors, Elitetile.co.uk could:

1. Integrate Customer Reviews: Add a dedicated “Testimonials” page or embed widgets from Google Reviews or Checkatrade directly on their site.
2. Enhance Transparency: Publish a clear Privacy Policy, Terms & Conditions, and company registration details.
3. Offer Online Quoting: Implement a simple online form for initial project details, allowing for a preliminary quote estimate.
4. Showcase Team Expertise: Introduce the key team members and their individual experience to humanise the business.
5. Develop a Blog: Provide valuable content (tiling trends, maintenance tips, project guides) to attract organic traffic and establish authority.

In conclusion, while Elitetile.co.uk provides a solid foundation with its professional website and clear service offerings, it currently lags behind many modern competitors in terms of digital trust signals, customer transparency, and streamlined online engagement. Enhancing these areas would significantly strengthen its position in the local market.

How to Get a Quote from Elitetile.co.uk

For anyone interested in engaging the services of Elitetile.co.uk, the path to obtaining a detailed quote is straightforward, albeit entirely reliant on direct communication, as there are no online self-service quoting tools available on their website. This approach is common for bespoke service providers where each project is unique and requires a personalised assessment.

Step-by-Step Guide to Requesting a Quote:

1. Visit the Website: Navigate to the Elitetile.co.uk homepage.

2. Locate Contact Information: The website prominently displays several ways to get in touch: Homefuelsdirect.co.uk Review

   • Phone Number: Look for the phone number, typically in the header or footer, or on the “CONTACT US” page. For Elitetile.co.uk, the number 07818 484 844 is clearly visible.
   • Email Address: An email link, “Email us now” (mailto:[email protected]), is also provided, usually on the “CONTACT US” page and in the footer.
   • “Request a Call Back” Form: This is a dedicated form designed for convenience. On Elitetile.co.uk, you’ll find a link or a section on the homepage or “CONTACT US” page titled “REQUEST A CALL BACK.”

3. Choose Your Preferred Method of Contact:

   • A. Phone Call (Recommended for Urgent Enquiries):

     • Pros: Allows for immediate discussion, questions, and clarification. You can quickly convey the scope of your project.
     • Cons: You need to call during business hours, and the person you speak to might not be able to provide an immediate detailed quote without further information or a site visit.
     • Action: Dial 07818 484 844. Be prepared to discuss the type of tiling work needed, the area size, desired materials, location, and any specific requirements.

   • B. Email:

     • Pros: Allows you to provide detailed information about your project in writing, attach photos if available, and send your request outside of business hours. Provides a written record of your initial inquiry.
     • Cons: Response time might vary.
     • Action: Click the “Email us now” link (mailto:[email protected]) or compose an email to [email protected]. Include:
       • Your Name and Contact Details (Phone, Email)
       • Project Location (Full address, including postcode)
       • Type of Room/Area (e.g., Bathroom, Kitchen, Hallway, Outdoor Patio)
       • Approximate Size of the Area (e.g., “approx. 10 sq metres”)
       • Type of Tiling Required (e.g., Wall tiling, Floor tiling, Wet Room installation, Underfloor heating)
       • Preferred Tile Type (e.g., Ceramic, Porcelain, Natural Stone – if known)
       • Any specific requirements or challenges (e.g., removal of old tiles, complex patterns, accessibility issues).
       • Your availability for a potential site visit.

   • C. Request a Call Back Form:

     • Pros: Convenient way to initiate contact if you don’t have time for an immediate phone call. They will contact you.
     • Cons: You relinquish control over when you are contacted.
     • Action: Click on “REQUEST A CALL BACK.” Fill in the required fields, typically your name, phone number, and a brief message regarding your project.

4. Expect a Follow-Up for a Site Visit:
   For almost any tiling project, especially those described as “high-end” or involving complex elements like wet rooms or underfloor heating, a reputable tiler will almost certainly require a site visit to provide an accurate quote. This allows them to: Robinsonsrochdale.co.uk Review

   • Measure accurately.
   • Assess the condition of the sub-surface.
   • Identify any preparation work needed.
   • Discuss tile choices and patterns in detail.
   • Address any potential challenges or client concerns.
   • Provide a firm, written quotation that covers all aspects of the work.

By following these steps, you can effectively engage with Elitetile.co.uk to get a tailored quote for your tiling project. Remember to provide as much detail as possible in your initial contact to facilitate an efficient process.

Customer Support at Elitetile.co.uk

The effectiveness of customer support is a critical factor in the overall service experience, especially for bespoke home improvement projects. Based on the Elitetile.co.uk website, the approach to customer support is traditional and direct, focusing on personal interaction rather than automated or self-service options.

Available Channels for Support

Elitetile.co.uk primarily offers support through the following direct communication channels:

1. Telephone: The most prominent method is direct phone contact.

   • Number: 07818 484 844
   • Accessibility: This number is displayed clearly on the homepage and contact pages, indicating that direct calls are encouraged.
   • Purpose: Ideal for immediate inquiries, discussing project details, scheduling site visits, or addressing urgent concerns.

2. Email: For non-urgent inquiries or when detailed written communication is preferred, email is available. Poundlashes.co.uk Review

   • Address: [email protected] (accessible via the “Email us now” link)
   • Purpose: Suitable for sending detailed project descriptions, attaching photos, requesting quotes, or submitting general queries outside of typical business hours.

3. “Request a Call Back” Form: This is a convenient option for users who wish to be contacted by the company rather than initiating the call themselves.

   • Location: Found as a clear link or section on the homepage/contact page.
   • Purpose: Allows potential customers to submit their contact details and a brief message, prompting Elitetile.co.uk to get in touch.

What’s Missing in Terms of Modern Customer Support

While direct contact is effective for personal service, Elitetile.co.uk’s online presence currently lacks several features common in modern customer support, which can impact convenience and transparency:

• No Live Chat: A live chat feature on the website would allow for instant answers to quick questions, providing immediate support without needing to make a phone call or send an email.
• No Comprehensive FAQ Section: A robust Frequently Asked Questions section could address common queries regarding their services, the tiling process, materials, preparation, or payment, empowering customers to find answers quickly without direct contact.
• No Dedicated Support Portal/Ticketing System: For managing ongoing projects or post-completion queries, a client portal or a formal ticketing system can provide a structured way to track communications and progress.
• Absence of Online Reviews/Testimonials: While not a direct support channel, the lack of readily visible customer reviews or testimonials makes it harder for new customers to gauge the quality of previous service experiences and the company’s responsiveness to feedback. This “social proof” often acts as a form of indirect support by building confidence.
• No Business Hours Display: While a phone number is provided, the website doesn’t clearly state specific business hours for phone support, which can lead to uncertainty for callers.

Implications for Customers

For customers, the current support structure means:

• Personalised Interaction: You will likely get direct, one-on-one attention, which can be beneficial for complex or bespoke projects.
• Reliance on Direct Communication: All inquiries require initiating a phone call, composing an email, or submitting a form, rather than finding answers through self-service.
• Potential for Delays: Email responses or call-back times will depend on their operational workload, which might not be immediate.

In summary, Elitetile.co.uk’s customer support is rooted in traditional, direct communication. While effective for personalised service, the absence of modern digital support tools like live chat or extensive FAQs means customers must actively reach out for information rather than finding it independently on the website.

Safeguarding Your Investment with Tiling Services

When embarking on a home improvement project like tiling, safeguarding your investment is paramount. This involves not just selecting a reputable service provider but also understanding the necessary steps to ensure the work is completed to a high standard, on time, and within budget, while protecting yourself from potential issues. Since Elitetile.co.uk, like many service businesses, relies on direct communication and site-specific quotes, the onus is on the customer to ensure all bases are covered. Kentdentrepair.co.uk Review

Key Considerations for Protecting Your Tiling Investment

1. Detailed Written Quotation:

   • Action: Always insist on a comprehensive, written quote from Elitetile.co.uk (or any other tiler). This should break down costs for labour, materials (adhesives, grout, primers, membrane, if supplied), and any preparation work (e.g., old tile removal, levelling).
   • Why it matters: A detailed quote prevents hidden costs and misunderstandings. It forms the basis of your agreement.

2. Contract and Terms of Service:

   • Action: Request formal terms and conditions. These should outline payment schedules (e.g., deposit, interim payments, final payment), cancellation policies, timelines, and responsibilities of both parties.
   • Why it matters: A clear contract protects both you and the tiler, defining the scope of work and agreed-upon conditions. The absence of readily available terms on Elitetile.co.uk’s website makes this step even more crucial during direct communication.

3. Proof of Insurance:

   • Action: Ask for proof of public liability insurance. This protects you financially in case of accidental damage to your property or injury to the tiler or third parties while work is being carried out.
   • Why it matters: Accidents happen. Without insurance, you could be liable for significant costs.

4. Company Registration and Credentials:

   • Action: Inquire about their company registration details (for Ltd companies). For experienced sole traders, asking about accreditations (e.g., from The Tile Association – TTA) or trade body memberships can provide reassurance. Elitetile.co.uk states “over fifty years of experience,” which is a good indicator, but formal registration details should be sought.
   • Why it matters: Verifies the legitimacy and professional standing of the business.

5. References and Portfolio: 1to1flooring.co.uk Review

   • Action: While Elitetile.co.uk has an “OUR WORK” section, asking for recent client references or more extensive portfolio examples (especially for projects similar to yours) can provide further confidence.
   • Why it matters: Allows you to gauge previous client satisfaction and assess the quality of their work firsthand.

6. Warranty or Guarantee:

   • Action: Discuss if the tiler offers a warranty on their workmanship. This is crucial for peace of mind in case of defects or issues arising shortly after completion.
   • Why it matters: Demonstrates the tiler’s confidence in their work and provides recourse if problems occur.

7. Payment Schedule and Methods:

   • Action: Agree on a clear payment schedule. Typically, a small deposit might be requested, with the balance due upon satisfactory completion. Avoid paying the full amount upfront.
   • Why it matters: Protects your funds and ensures incentive for timely completion. Ensure payment methods are secure and traceable.

8. Communication Protocol:

   • Action: Establish clear communication channels and expectations. Who is your primary contact? How often will updates be provided?
   • Why it matters: Good communication prevents misunderstandings and ensures you’re kept informed throughout the project.

By meticulously covering these points when interacting with Elitetile.co.uk or any other tiling service, you significantly mitigate risks and safeguard your investment, ensuring a smoother project and a satisfactory outcome.

FAQ

What services does Elitetile.co.uk offer?

Elitetile.co.uk offers a comprehensive range of tiling services including wall and floor tiling (all materials and formats), wet room and walk-in shower tiling, outdoor tiling, tiled features and fireplaces, electric underfloor heating installation, de-coupling/anti-fracture membrane installation, and levelling and screeding. Starsremovals.co.uk Review

Where is Elitetile.co.uk located and what areas do they cover?

Elitetile.co.uk is based at Shutlands Farm, Yarcombe, Honiton, Devon, EX14 9ND. They state that they cover “the entire South West” of the UK.

How can I contact Elitetile.co.uk for a quote or inquiry?

You can contact Elitetile.co.uk by phone at 07818 484 844, by email at [email protected] (via the “Email us now” link), or by filling out their “Request a Call Back” form on their website.

Does Elitetile.co.uk provide pricing information on their website?

No, Elitetile.co.uk does not provide specific pricing information on their website. For a quote, you will need to contact them directly to discuss your project, as costs vary based on the scope, materials, and complexity.

Does Elitetile.co.uk have customer testimonials or reviews on their website?

Based on the website review, there are no readily visible customer testimonials or direct links to external review platforms (like Google Reviews or Trustpilot) embedded on the Elitetile.co.uk website.

Does Elitetile.co.uk offer a warranty on their tiling work?

The website does not explicitly state details about a warranty or guarantee on their workmanship. It is recommended to inquire about this directly when discussing your project and obtaining a quote. Flightclicks.co.uk Review

Are there any online booking or instant quote features available on Elitetile.co.uk?

No, Elitetile.co.uk does not offer online booking or instant quote features. All inquiries and quote requests must be made through direct contact via phone, email, or their call-back form.

What kind of experience does Elitetile.co.uk claim to have?

Elitetile.co.uk claims to have “over fifty years of experience” in all aspects of tiling, emphasising their knowledge and expertise.

Does Elitetile.co.uk specialise in any particular type of tiling design?

Yes, they state they specialise in “creating high-end, elegant and sophisticated designs using maximum care and precision.”

Does Elitetile.co.uk handle both wall and floor tiling?

Yes, their services explicitly include both “Wall and floor tiling of all materials and formats.”

Can Elitetile.co.uk install underfloor heating?

Yes, Elitetile.co.uk offers “Electric under floor heating” as one of their services. Remote-controls-shop.co.uk Review

Does Elitetile.co.uk provide services for outdoor tiling?

Yes, they explicitly offer “Outdoor tiling of all materials and formats.”

Is Elitetile.co.uk active on social media?

Yes, the website provides links to their Facebook and Instagram profiles, indicating a presence on these social media platforms.

Are there any legal policies like a Privacy Policy or Terms & Conditions on the Elitetile.co.uk website?

Based on the review, the website does not have readily apparent links to a Privacy Policy, Terms & Conditions, or a Cookie Policy. It is important to request this information directly.

What should I prepare before requesting a quote from Elitetile.co.uk?

Before requesting a quote, prepare details such as the type of room/area, approximate size (square metres), desired tile type (if known), location, and any specific requirements or existing conditions (e.g., old tiles to remove).

Does Elitetile.co.uk work with architects and interior designers?

Yes, they state that they “work closely with architects, interior designers and of course the customers” to offer a complete tiling service. Bingleyfencing.co.uk Review

What is the primary focus of Elitetile.co.uk’s service?

Their primary focus is on delivering “the highest possible standard of finish and complete customer satisfaction,” combined with precision and care in creating high-end designs.

Do they offer de-coupling/anti-fracture membrane installation?

Yes, “De-coupling/anti-fracture membrane installation” is listed as one of their services.

Can Elitetile.co.uk help with levelling and screeding?

Yes, they offer “Levelling and screeding” as part of their service offerings.

How can I ensure a professional and ethical tiling service?

To ensure a professional and ethical tiling service, always request a detailed written quote, ask for proof of public liability insurance, inquire about company registration and credentials, check for customer reviews or references (if available externally), and clarify any warranty or guarantee offered on the workmanship.

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