Solentremovals.com Review

Based on looking at the website Solentremovals.com, it appears to be a legitimate local removals and storage service based in Southampton, UK.

The site presents a professional image for a small to medium-sized moving company, emphasizing local service and customer satisfaction.

Here’s an overall review summary:

Company Name: Solent Removals
Services Offered: House moves, single item moves, secure storage in partnership with Lok ‘n Store, full packing service.
Operating Area: Southampton, Hampshire, Fareham, Portsmouth, the South East, and beyond UK.
Key Selling Points: Fully Insured, No VAT, Competitive Pricing, No job too small, Professional, Friendly, 100% Reliable.
Online Presence & Verification: Active social media links Facebook, Twitter, boasts “Real Reviews From Over 100 Checkatrade Customers” with a direct link to their Checkatrade profile, provides a physical address and telephone number.
Website Content: Offers guides to moving to specific cities Southampton, Portsmouth, Winchester, Salisbury, Basingstoke, a moving house checklist, and a blog with tips and advice.
Transparency: Includes links to Privacy Policy, Terms & Conditions, and Sitemap.

While Solentremovals.com seems to offer standard, permissible moving and storage services, which are generally ethical, the review process for any business requires a thorough examination of its operational integrity, especially given the trust involved in handling personal belongings.

The website effectively communicates its core services and customer-centric approach.

However, for a user seeking a removal service, deeper insights into their specific moving processes, insurance claim procedures, and detailed storage conditions would strengthen the decision-making process.

The mention of “No VAT” is a notable point, suggesting they might be below the VAT registration threshold, which can sometimes indicate a smaller operation but also potentially competitive pricing.

When it comes to moving and storage, reliability and trust are paramount.

Here are some of the best alternatives, focusing on well-established and reputable companies that adhere to high standards of service, ensuring your belongings are handled with care and professionalism.

U-Pack
- Key Features: “You pack, we drive” model, allowing customers to load their belongings into moving containers, which are then transported by U-Pack. Offers flexible delivery options and competitive pricing for long-distance moves.
- Average Price: Varies significantly based on distance and container size, typically more affordable than full-service movers for DIY packing.
- Pros: Cost-effective for long-distance moves, control over packing, avoids driving a rental truck, reliable transportation.
- Cons: Requires self-packing and loading/unloading, not suitable for those needing full-service.
PODS
- Key Features: Portable storage containers delivered to your home for packing at your own pace, then transported to a new location or a secure PODS storage center.
- Average Price: Similar to U-Pack, depends on container size, rental duration, and distance, but generally a cost-effective alternative.
- Pros: Extreme flexibility for packing and unpacking, secure storage options, convenient door-to-door delivery.
- Cons: May take up driveway space, requires self-packing and loading/unloading, not ideal for same-day moves.
Two Men and a Truck
- Key Features: Offers comprehensive moving services for local and long-distance moves, including packing, unpacking, junk removal, and storage. Known for their customer service focus.
- Average Price: Higher end for full-service movers, typically based on hourly rates for local moves and flat rates for long-distance.
- Pros: Full-service convenience, professional movers, good for those who need assistance with heavy lifting and packing, strong customer reviews.
- Cons: Can be expensive, especially for long-distance or extensive packing services.
Allied Van Lines
- Key Features: One of the largest moving networks, offering full-service residential and corporate relocation, international moving, and various packing and storage solutions.
- Average Price: Premium pricing for their extensive network and range of services.
- Pros: Global reach, comprehensive services including international, experienced movers, strong reputation.
- Cons: Higher cost, can sometimes feel less personal due to large network.
North American Van Lines
- Key Features: Offers a wide array of moving services, including local, long-distance, and international moves, corporate relocation, and specialized moving e.g., electronics, labs.
- Average Price: Competitive for full-service, similar to other large van lines.
- Pros: Extensive service offerings, strong focus on specialty items, advanced tracking capabilities for shipments.
- Cons: Pricing can be a barrier for budget-conscious movers, large network can lead to varied service quality depending on agent.
United Van Lines
- Key Features: Full-service moving solutions, including packing, unpacking, crating, and storage. Strong emphasis on personalized moving plans and quality assurance.
- Average Price: Similar to Allied and North American, reflecting comprehensive services.
- Pros: Known for personalized service and attention to detail, good for complex moves, widespread availability.
- Cons: Can be costly, especially for smaller moves.
International Van Lines
- Key Features: Offers a wide range of services for local, long-distance, and international moves, including packing, custom crating, and vehicle transport.
- Average Price: Varies widely based on scope of service and destination, generally on the higher end due to comprehensive offerings.
- Pros: Excellent for international moves, highly rated customer service, comprehensive insurance options, handles specialty items well.
- Cons: Premium pricing, quotes can take time for complex international moves.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Solentremovals.com Review & First Look

Based on a thorough review of Solentremovals.com, the website presents itself as a straightforward, locally-focused removals and home move specialist operating out of Southampton, UK.

The immediate impression is one of a small to medium-sized company aiming for reliability and a personal touch, contrasting with larger, more impersonal chains.

The site’s homepage clearly outlines the core services: house moves, single item moves, and secure storage in partnership with Lok ‘n Store.

This directness is a positive signal for users looking for specific services without wading through excessive jargon.

Initial Impressions and User Experience

The website’s design is clean and functional, prioritizing easy access to information.

Key contact details, including a phone number and physical address, are prominently displayed.

This level of transparency is crucial for a service-based business, as it builds immediate trust.

Navigation is intuitive, with clear links to services, testimonials, blog, and contact pages.

The site loads quickly, ensuring a smooth user experience.

However, the design, while functional, might not be as modern or visually striking as some competitors, but for a removals company, practicality often trumps aesthetics. Akhiwear.com Review

Key Information and Transparency

Solentremovals.com makes a concerted effort to be transparent about its operations.

They state they are “Fully Insured,” a non-negotiable for any moving company.

The claim of “No VAT” could be a significant cost-saver for customers, indicating they operate below the VAT registration threshold, which is common for smaller businesses in the UK.

They also provide links to their “Privacy Policy” and “T&Cs,” which are essential for understanding the terms of service and how customer data is handled.

The provision of these legal documents shows a commitment to professional conduct.

Solentremovals.com Pros & Cons

Every service has its strengths and weaknesses, and Solentremovals.com is no exception.

Understanding these can help potential customers make an informed decision.

For a local removals company, certain aspects might be considered pros for some customers and cons for others, depending on their specific needs and priorities.

Advantages of Solentremovals.com

Solentremovals.com appears to offer several compelling advantages, particularly for those seeking a localized, personal service.

Local Expertise: Specializing in Southampton and the surrounding South East region means they likely have intimate knowledge of local routes, traffic patterns, and community regulations. This local insight can lead to more efficient and stress-free moves. They list specific areas like Southampton, Eastleigh, Warsash, Park Gate, Whitley, Wickham, Titchfield, Fareham, Lee-on-solent, Alverstoke, Portchester, Gosport, Portsmouth, Waterlooville, Havant, Hayling Island, which reinforces their regional focus.
Personalized Service: The website emphasizes being “not like the big impersonal overpriced chain companies.” This suggests a focus on tailored solutions and direct communication, which can be invaluable during a stressful moving process. A smaller company often means more direct access to decision-makers and a more flexible approach to client needs.
Positive External Reviews: The prominent mention of “Real Reviews From Over 100 Checkatrade Customers” with a direct link to their Checkatrade profile is a strong indicator of customer satisfaction. Checkatrade is a reputable platform for vetting tradespeople in the UK, providing genuine feedback from verified customers.
Transparent Pricing & Insurance: The claim of “No VAT” can represent a significant saving for customers, making their “Competitive” pricing even more attractive. Furthermore, being “Fully Insured” provides essential peace of mind, assuring customers that their belongings are protected against unforeseen circumstances during transit.
Comprehensive Local Guides and Resources: The provision of guides like “Moving To Southampton” and “Moving To Portsmouth,” along with a “moving house checklist” and blog tips, demonstrates a commitment to assisting customers beyond just the physical move. This added value shows they understand the broader challenges of relocation.

Potential Areas for Improvement

While the website presents a strong case, some aspects could be further developed to enhance the user experience and provide more comprehensive information. Vip-fly.com Review

Lack of Online Quoting Tool: While they invite users to “Request A Removals or House Move Quote” via a button or contact, the absence of an immediate online quoting tool might be a drawback for those seeking quick estimates without direct interaction. Many modern removal companies offer instant or near-instant online quotes based on basic move details.
Limited Visual Content: The website is text-heavy. Incorporating more high-quality images or even short videos of their operations, team, or equipment could enhance visual appeal and convey professionalism more effectively. Seeing their vehicles or how they handle items could build further confidence.
Age of Blog Content: The latest blog posts listed on the homepage are from July 2019 and May 2019. While the content might still be relevant, outdated blog entries can give the impression of an inactive or less engaged online presence. Regularly updated content would demonstrate ongoing expertise and engagement.
Detailed Service Breakdown: While services like “Full Packing Service” are mentioned, more detailed information on what this entails e.g., types of packing materials used, whether they pack fragile items, disassembling/reassembling furniture would be beneficial. Similarly, more specifics about the “Lok ‘n Store” partnership and storage conditions could clarify expectations.

Solentremovals.com Alternatives

When it comes to moving and storage services, reliability and trustworthiness are paramount.

While Solentremovals.com focuses on local UK moves, a broader perspective on alternatives, especially those with robust online presences and wide service areas, is crucial for anyone planning a move.

The alternatives provided below are well-established, ethical moving and storage companies known for their professional services.

Comprehensive Moving and Storage Solutions

U-Pack Moving Containers
- Description: U-Pack offers a unique “you pack, we drive” solution, ideal for long-distance moves where you want control over packing but not the hassle of driving a large truck. They deliver a moving container ReloCube to your home, you load it, and they pick it up and transport it to your new destination.
- Why it’s a good alternative: This model offers significant cost savings compared to full-service movers while still providing professional transportation. It’s flexible, allowing you to pack at your own pace.
- Key Features: ReloCubes are secure and weather-resistant. Pricing is often based on the linear feet of space used, making it transparent. They provide online tracking for your shipment.
PODS Moving and Storage
- Description: PODS Portable On Demand Storage provides portable storage containers delivered to your home. You can pack them at your leisure, and then PODS will transport the container to your new home or to one of their secure storage facilities.
- Why it’s a good alternative: Unparalleled flexibility for packing, moving, and storage. Ideal for complex moves, renovations, or temporary storage needs. They have a vast network across the US, Canada, and the UK.
- Key Features: Multiple container sizes available, ground-level loading, climate-controlled storage options, advanced lifting system Podzilla for smooth placement.
Two Men and a Truck Moving Services
- Description: A well-known full-service moving company that offers local and long-distance moving, packing, unpacking, and junk removal services. They are recognized for their customer service and professional, uniformed movers.
- Why it’s a good alternative: For those who prefer a hands-off approach, Two Men and a Truck provides comprehensive assistance from start to finish. Their focus on customer satisfaction and reliable service makes them a strong contender.
- Key Features: Professional movers, wide range of services including packing and unpacking, junk removal, and often offer discounted packing supplies. They have a strong franchise network.
Allied Van Lines Moving Company
- Description: One of the largest and most established moving companies globally, Allied Van Lines offers a full spectrum of moving services for residential, corporate, and international relocations. They have a vast network of agents and resources.
- Why it’s a good alternative: Their extensive network ensures they can handle moves of almost any size and distance, including complex international relocations. Their experience in the industry provides a layer of trust and reliability.
- Key Features: Full-service packing and unpacking, custom crating for fragile items, vehicle transport, short and long-term storage solutions, and robust shipment tracking.
North American Van Lines Movers
- Description: Another major player in the moving industry, North American Van Lines provides comprehensive moving and storage solutions for individuals and businesses. They are known for their advanced logistics and specialty moving services.
- Why it’s a good alternative: Offers a high degree of specialization for valuable or sensitive items e.g., electronics, labs, ensuring they are handled with expert care. Their global reach makes them suitable for international moves.
- Key Features: State-of-the-art moving equipment, custom packing and crating services, corporate relocation programs, precise inventory management, and claims services.
United Van Lines Moving Services
- Description: A full-service moving and logistics company that focuses on personalized moving plans tailored to individual needs. They manage local, long-distance, and international moves, with a strong emphasis on customer satisfaction.
- Why it’s a good alternative: United Van Lines is known for its strong focus on personalized service and quality assurance. Their agents work closely with customers to ensure a smooth and organized move, making them ideal for those who value dedicated support.
- Key Features: Customizable service packages, professional packing and unpacking, fragile-only packing, debris removal, and real-time shipment tracking.
- Description: This company stands out for its extensive capabilities in international moving, alongside strong domestic services. They offer a wide range of services, including packing, crating, and vehicle shipping, making them a top choice for complex relocations.
- Why it’s a good alternative: If your moving needs extend beyond a local area or even internationally, International Van Lines is a highly-rated and experienced option. Their comprehensive services alleviate many common moving stresses.
- Key Features: Global moving capabilities, excellent customer reviews, comprehensive insurance options, specialized services for high-value items, and dedicated move coordinators.

How to Get a Quote from Solentremovals.com

Getting a quote for removal services is often the first step in planning a move.

Solentremovals.com streamlines this process by offering clear pathways to obtain a quotation for their services.

They emphasize a “friendly no obligation quotation,” which is a standard practice designed to encourage potential customers to reach out without commitment.

Contacting Solentremovals.com for a Quote

Based on the website’s homepage, there are a few primary methods to get in touch and request a quote:

Call Us On: The most prominent method displayed is directly calling them at 02380 016544. This allows for immediate communication and discussion of specific moving needs, which can be beneficial for complex or urgent requests. Direct phone calls often lead to a more personalized assessment and a quicker understanding of the service scope.
Contact Us Button: A clear call-to-action button states “Request A Removals or House Move Quote” or simply “Contact Us.” Clicking these buttons would typically lead to a contact form where you can input your details, moving specifics, and preferred contact method. This is convenient for those who prefer written communication or are reaching out outside of business hours.
Email: While not explicitly highlighted as “email us,” the contact form implicitly allows for email communication. Providing a detailed description of your moving requirements, including dates, locations, volume of items, and any special requests, will help them provide an accurate quote.
Direct Inquiries from Service Pages: It’s common for removal company websites to have contact forms or request-a-quote options directly on their service pages e.g., “Removals Southampton,” “Services”. This context-specific inquiry can ensure all necessary details are captured upfront.

Information Needed for an Accurate Quote

To ensure Solentremovals.com can provide the most accurate and competitive quotation, be prepared to provide the following details:

Move Dates: Preferred moving dates and any flexibility. This is critical for scheduling and availability.
Current Location: Full address of the property they will be moving from, including postcode.
New Location: Full address of the property they will be moving to, including postcode.
Property Type: Number of bedrooms e.g., 2-bedroom house, 3-bedroom flat, access details e.g., stairs, lift access, parking availability at both ends.
Volume of Items: A general idea of how much needs to be moved e.g., approximate number of boxes, major furniture items like sofas, beds, appliances. Some companies may offer a virtual survey for larger moves.
Special Items: Any unusually large, heavy, fragile, or valuable items e.g., grand piano, safe, antique furniture, art.
Packing Services: Whether you require their full packing service or plan to pack yourself.
Storage Needs: If you require secure storage, specify the duration short-term or long-term and the estimated volume of items.
Additional Services: Any other specific requirements like disassembling/reassembling furniture, disconnecting appliances, or junk removal.

By having this information ready, you can facilitate a smoother and more efficient quoting process, allowing Solentremovals.com to provide a quote that accurately reflects your needs. Primevideo.com Review

Solentremovals.com Pricing

Understanding the pricing structure of a removals company is critical for budgeting a move.

Solentremovals.com states “Competitive No VAT” which is a significant factor in their pricing strategy.

While the website doesn’t provide explicit price lists or a built-in calculator, typical factors influence their quotes.

Factors Influencing Removal Costs

The cost of a removal service like Solentremovals.com is not a one-size-fits-all figure. It depends on several variables:

Volume of Goods: The primary driver of cost is the sheer quantity and size of items to be moved. More items mean larger vehicles, more movers, and more time. This is often assessed by the number of bedrooms in a property e.g., a 1-bedroom flat versus a 4-bedroom house.
Distance of the Move: Local moves within Southampton or nearby areas will naturally be less expensive than long-distance moves across the South East or beyond. Fuel costs, driving time, and potential overnight stays for longer distances all factor in.
Time and Labor: The number of hours the move is expected to take and the number of movers required will directly impact the cost. Factors like difficult access e.g., narrow staircases, no lift, long carrying distances from property to vehicle, or unexpected delays can increase labor time.
Packing Services: Opting for a “Full Packing Service” will add to the overall cost, as it includes labor for packing and the cost of packing materials boxes, tape, bubble wrap, etc.. Self-packing can save money but requires your own time and materials.
Special Items: Moving exceptionally heavy, bulky, or fragile items e.g., pianos, large safes, fine art, antique furniture may incur additional charges due to specialized equipment or extra personnel needed.
Storage Needs: If you utilize their secure storage services in partnership with Lok ‘n Store, this will be an additional, ongoing cost, usually charged weekly or monthly based on the volume of items stored.
Insurance: While Solentremovals.com states they are “Fully Insured,” it’s always wise to clarify the extent of their standard insurance coverage and whether additional coverage is needed for high-value items. This may or may not be an added cost depending on their policy.
Accessibility: The ease of access at both the origin and destination properties can influence cost. Issues like limited parking, flights of stairs, or long walks from the property to the moving vehicle can increase labor time and thus cost.

The “No VAT” Advantage

Solentremovals.com explicitly highlights “No VAT” in their service description.

In the UK, businesses are generally required to register for VAT Value Added Tax if their taxable turnover exceeds a certain threshold currently £85,000 per year. If a company is below this threshold, they are not required to charge VAT on their services.

What this means for the customer:

Potential Cost Savings: For customers, this effectively means a 20% saving on the service cost compared to a VAT-registered company with a similar base price. This can make Solentremovals.com highly competitive, especially for smaller to medium-sized moves.
Indication of Scale: While beneficial for customers, “No VAT” also typically indicates that the company is a smaller operation, which aligns with their stated aim of being “not like the big impersonal overpriced chain companies.” This can be a pro for those seeking a more personal touch.

In summary, while Solentremovals.com doesn’t offer upfront pricing, their “No VAT” claim suggests a commitment to competitive rates.

The best way to understand their specific pricing for your move is to request a personalized, no-obligation quote, providing as much detail as possible about your moving requirements.

How to Ensure a Smooth Move with Solentremovals.com

Planning a move, whether it’s across town or to a new city, can be a complex undertaking. Getredgefit.com Review

Even with a reliable removals company like Solentremovals.com, proactive steps from the customer’s side can significantly contribute to a smooth and stress-free experience.

Here’s how to ensure everything goes off without a hitch.

Effective Communication is Key

Clear and consistent communication with your removals company is paramount.

Provide Detailed Information: When requesting a quote, be as thorough as possible about the volume of items, special requirements, access details at both properties, and any specific deadlines. Don’t assume anything is obvious. If you have unique items or complex access, let them know upfront.
Confirm All Details: Before the moving day, confirm all logistical details in writing. This includes the exact date and time, the addresses, the services agreed upon e.g., packing, disassembling, and the total agreed-upon price.
Stay Accessible: Ensure you are available by phone or email in the days leading up to and on the moving day itself for any last-minute questions or unexpected issues.
Address Changes Promptly: If there are any changes to your moving plan e.g., additional items, delayed access, inform Solentremovals.com immediately. Late changes can lead to unexpected costs or delays.

Preparation Before Moving Day

Your preparation efforts significantly impact the efficiency of the moving team.

Declutter and Downsize: Before packing, go through your belongings and decide what to keep, donate, sell, or discard. Less to move means potentially lower costs and a more organized new home.
Start Early: Don’t leave packing until the last minute. Start packing non-essential items weeks in advance. Use proper packing materials, and label boxes clearly with their contents and destination room.
Essentials Box: Pack a separate “essentials” box with items you’ll need immediately upon arrival at your new home e.g., toiletries, medications, change of clothes, basic tools, snacks, important documents, pet supplies.
Disassemble When Possible: If you’re not using their disassembling service, take apart any furniture that can be safely dismantled beds, tables. Keep all screws and hardware in labeled bags attached to the furniture.
Clear Pathways: On moving day, ensure pathways are clear from your property to the moving vehicle. Remove any obstacles, rugs, or anything that could cause a trip hazard.
Protect Your Home: Consider protecting floors and doorframes, especially in high-traffic areas, to prevent damage during the move.

On Moving Day

Being organized and available on moving day will help the process unfold smoothly.

Be Present or Designate a Point Person: You or a trusted adult should be present at both the old and new properties to answer questions, guide the movers, and oversee the process.
Walk-Throughs: Before the movers leave the old property, do a final walk-through to ensure nothing has been left behind. At the new property, guide them on where to place boxes and furniture.
Check Inventory: If an inventory list is provided, review it carefully upon delivery to ensure all items have arrived.
Provide Refreshments: Offering water or light refreshments to the moving team is a kind gesture and often appreciated, especially on warm days.

By following these proactive steps, you can significantly enhance the efficiency and success of your move with Solentremovals.com, turning a potentially stressful event into a manageable transition.

Understanding Solentremovals.com’s Storage Services

Moving often comes with the need for temporary or long-term storage solutions.

Solentremovals.com addresses this by offering “secure storage” in partnership with Lok ‘n Store, a well-known self-storage provider in the UK.

This partnership allows them to provide a comprehensive service for customers who might face delays between properties, need to downsize, or simply require extra space.

The Lok ‘n Store Partnership

The key to Solentremovals.com’s storage offering lies in their collaboration with Lok ‘n Store. Lok ‘n Store is a publicly listed self-storage company with numerous facilities across the UK. Comodoworkwear.com Review

This partnership suggests that Solentremovals.com acts as a conduit, facilitating the arrangement of storage solutions for their clients rather than operating their own storage facilities directly.

Benefits of this partnership:

Established Facilities: Customers benefit from Lok ‘n Store’s professional, secure, and purpose-built storage units, rather than relying on a smaller, potentially less equipped facility.
Convenience: Solentremovals.com can handle the logistics of moving your items into and out of storage, simplifying the process for the customer. This often means they pack and transport items directly to the storage unit, saving you the hassle.
Variety of Sizes: Lok ‘n Store typically offers a wide range of unit sizes, accommodating everything from a few boxes to the contents of an entire house. This flexibility ensures customers only pay for the space they need.
Security: Reputable storage facilities like Lok ‘n Store employ robust security measures, including 24/7 CCTV, access control systems, and sometimes on-site staff, providing peace of mind for stored belongings.

Types of Storage Needs Addressed

This secure storage option caters to various situations:

Temporary Storage During Moves: Ideal for bridging the gap between selling one property and moving into another, or if there’s a renovation project in progress at the new home. This allows you to move out on time without rushing into an unprepared new space.
Long-Term Storage: Suitable for customers who are downsizing, traveling abroad for an extended period, or needing to store seasonal items, excess furniture, or sentimental belongings that don’t fit in their current living space.
Business Storage: While the website focuses on “house moves,” small businesses often require storage for documents, inventory, or equipment, which this partnership could potentially accommodate.

Key Considerations for Storage

When utilizing Solentremovals.com’s storage service via Lok ‘n Store, customers should clarify specific details:

Access to Stored Items: Understand the access hours and procedures for retrieving items from your storage unit at Lok ‘n Store.
Insurance: While your items are in storage, their insurance coverage may differ from when they are in transit. Clarify the insurance options provided by both Solentremovals.com and Lok ‘n Store, and consider whether you need additional coverage.
Pricing Structure: Understand the cost of storage, whether it’s charged weekly or monthly, and if there are any minimum rental periods. Solentremovals.com mentions “great rates,” but precise figures will depend on unit size and duration.
Packing for Storage: Ensure items are packed appropriately for storage to prevent damage. This often involves using durable boxes, proper wrapping for fragile items, and covering furniture to protect against dust.
Environmental Controls: If you are storing sensitive items like antiques, electronics, or documents, inquire about climate-controlled storage options, if available, to protect against extreme temperatures and humidity.

By leveraging the partnership with Lok ‘n Store, Solentremovals.com offers a convenient and secure solution for customers requiring storage as part of their moving journey, adding another layer of comprehensive service to their offerings.

Solentremovals.com’s Commitment to Customer Satisfaction

In the service industry, especially one as personal and potentially stressful as removals, customer satisfaction is the bedrock of reputation.

Solentremovals.com clearly prioritizes this, leveraging customer testimonials and an established review platform to showcase their commitment.

Their homepage prominently features “Real Reviews From Over 100 Checkatrade Customers” and provides a direct link to their Checkatrade profile, signaling transparency and confidence in their service quality.

The Role of Checkatrade Reviews

Checkatrade is a highly reputable online directory in the UK, known for its rigorous vetting process for tradespeople and service providers.

Companies listed on Checkatrade undergo background checks, and their reviews are verified, meaning they come from actual customers who have used the service. Rewardia.com Review

Why this is significant for Solentremovals.com:

Credibility: The sheer volume of “Over 100 Checkatrade Customers” indicates a substantial track record and a high level of operational activity. This isn’t just a handful of glowing reviews. it points to consistent service over time.
Trust and Transparency: By directing potential customers to an independent third-party review site, Solentremovals.com demonstrates transparency. They are essentially saying, “Don’t just take our word for it. see what our actual customers say.”
Performance Insight: Checkatrade reviews often include ratings across various categories e.g., punctuality, tidiness, courtesy, workmanship, providing a nuanced view of a company’s strengths and weaknesses. A consistently high score across these metrics is a strong indicator of quality.
Complaint Resolution: Checkatrade also provides a platform for resolving disputes, which can offer an additional layer of assurance to customers.

Testimonials and Personal Touch

Beyond Checkatrade, Solentremovals.com also highlights “testimonials” on their own website.

While internal testimonials can be curated, when coupled with a strong external review presence, they reinforce the company’s commitment to a personal approach.

Relatability: Testimonials often include specific details about the customer’s experience, which can make them more relatable and persuasive than generic claims.
Reinforcing Brand Values: These testimonials often reflect the company’s stated values, such as being “Professional, Friendly and 100% Reliable,” and not being “like the big impersonal overpriced chain companies.”

How Solentremovals.com Fosters Satisfaction

While specific internal processes aren’t detailed on the homepage, a company achieving consistent positive reviews on platforms like Checkatrade typically adheres to several best practices:

Clear Communication: As discussed previously, setting clear expectations from the outset and maintaining open lines of communication throughout the moving process is critical.
Professional and Courteous Staff: The “Professional, Friendly and 100% Reliable” claim is a direct reflection of their movers’ conduct. Courteous and careful handling of belongings, punctuality, and problem-solving skills are key.
Problem Resolution: Even the best companies can encounter issues. How they handle and resolve problems e.g., unexpected delays, minor damage significantly impacts customer satisfaction. A company that takes responsibility and works quickly to rectify issues will often receive positive feedback.
Attention to Detail: Small details, such as careful packing, protecting floors, or ensuring items are placed in the correct rooms at the destination, contribute greatly to a positive customer experience.

The strong emphasis on verified customer reviews is a clear indicator that Solentremovals.com understands the importance of reputation and actively works to build and maintain trust within its local community.

This focus on customer satisfaction is a significant factor for any potential client to consider.

The Ultimate Moving House Checklist and Guides from Solentremovals.com

Beyond their core removal services, Solentremovals.com provides valuable resources on their website designed to assist customers with the entire moving process, not just the physical transportation of goods.

They highlight a “moving house checklist” and a blog with “loads more tips and advice,” alongside specific “guides to moving to Southampton and moving to Portsmouth.” These resources position the company as more than just movers.

They aim to be a comprehensive guide for their clients.

The Value of a Moving House Checklist

A moving house checklist is an indispensable tool for anyone planning a relocation. Devrom.com Review

It breaks down the overwhelming task of moving into manageable steps, ensuring nothing is overlooked.

Organization: A good checklist provides a chronological guide, from early planning stages e.g., notifying utilities, sorting through belongings to moving day essentials e.g., packing a ‘first night’ box, confirming arrangements with the movers.
Stress Reduction: By clearly outlining tasks, a checklist helps alleviate the anxiety associated with moving, as individuals can tick off items and feel a sense of progress.
Efficiency: It ensures that crucial tasks are completed in a timely manner, preventing last-minute rushes and potential complications. This includes things like arranging mail redirection, updating addresses, and notifying schools or doctors.
Comprehensive Coverage: Solentremovals.com’s “ultimate moving house checklist” likely covers all aspects, from administrative tasks insurance, banking, voting registration to practical considerations cleaning, discarding unwanted items.

Local Moving Guides

The specific guides for “Moving To Southampton” and “Moving To Portsmouth” and presumably other areas like Winchester, Salisbury, Basingstoke based on their blog posts are particularly valuable for those relocating to these areas.

Local Insights: These guides likely offer insights into the local area, such as information on schools, public transport, local amenities, and popular neighborhoods. This deep local knowledge helps newcomers settle in more easily.
Community Integration: Providing information about the local community can help individuals and families feel more prepared and integrated into their new environment, reducing the feeling of being overwhelmed by a new city.
Practical Advice: They might include details on local council services, waste management, or specific regulations relevant to moving within those cities.
Demonstration of Expertise: By offering these guides, Solentremovals.com demonstrates its deep understanding of the areas it serves, reinforcing its local expertise and commitment to customer support beyond just the move itself.

The Blog: Tips and Advice

The website’s blog serves as a repository for “loads more tips and advice.” While the homepage shows the latest posts date back to 2019, the content itself could still be highly relevant for movers.

Typical blog topics for a removals company might include:

Packing Hacks: Creative and efficient ways to pack various items, from fragile dishes to bulky clothes.
Troubleshooting Moving Day Issues: Advice on how to handle common problems like delays, bad weather, or unexpected items.
Settling In: Tips for unpacking efficiently, finding local services, or making your new house feel like home.
Specialty Item Moving: Advice on moving pianos, artwork, or other valuable items.

These resources collectively add significant value to Solentremovals.com’s offering.

They demonstrate a holistic approach to customer service, recognizing that a move involves more than just lifting boxes.

By providing helpful, informative content, they aim to be a supportive partner throughout the entire relocation journey.

FAQ

How can I get a quote from Solentremovals.com?

You can get a quote from Solentremovals.com by calling them directly on 02380 016544 or by using the “Request A Removals or House Move Quote” or “Contact Us” buttons on their website, which typically lead to an online inquiry form.

What services does Solentremovals.com offer?

Solentremovals.com offers a professional house moving service, single item moves, full packing services, and secure storage solutions in partnership with Lok ‘n Store.

They cater to residential and potentially small business moves. Antisocialsocialclub.com Review

Is Solentremovals.com fully insured?

Yes, the website states that Solentremovals.com is “Fully Insured,” providing assurance that your belongings are covered during the removal process.

Does Solentremovals.com charge VAT?

No, Solentremovals.com explicitly states “No VAT” on their services, which means you will not pay the standard UK Value Added Tax currently 20% on their quoted prices.

What areas does Solentremovals.com serve?

Solentremovals.com serves Southampton, Hampshire, Fareham, Portsmouth, the South East of the UK, and moves to and from specific areas like Eastleigh, Warsash, Park Gate, Whitley, Wickham, Titchfield, Lee-on-solent, Alverstoke, Portchester, Gosport, Waterlooville, Havant, and Hayling Island.

Does Solentremovals.com offer packing services?

Yes, Solentremovals.com offers a “Full Packing Service” to assist customers with the preparation and packing of their belongings before the move.

How does Solentremovals.com handle secure storage?

Solentremovals.com partners with Lok ‘n Store to offer secure storage solutions for both long-term and short-term needs.

This means your items will be stored in established Lok ‘n Store facilities.

Are there customer reviews available for Solentremovals.com?

Yes, Solentremovals.com highlights “Real Reviews From Over 100 Checkatrade Customers” and provides a direct link to their Checkatrade profile for independent verification of customer feedback.

What kind of resources does Solentremovals.com provide on their website?

Solentremovals.com offers helpful resources such as guides to moving to specific cities e.g., Southampton, Portsmouth, a “moving house checklist,” and a blog with various tips and advice related to moving.

What information should I provide for an accurate quote?

To get an accurate quote, you should provide details such as your current and new addresses, preferred moving dates, the estimated volume of items e.g., number of bedrooms, any special items, and whether you require packing or storage services.

Is Solentremovals.com suitable for long-distance moves within the UK?

Yes, while based in Southampton, they state they offer “home moves and removals across Southampton, Hampshire, Fareham, Portsmouth, the South East and beyond,” indicating they handle longer distances within the UK. Mountaindew.com Review

How can I prepare for my move with Solentremovals.com?

You can prepare by decluttering, starting to pack non-essential items early, labeling boxes clearly, disassembling furniture if needed, packing an “essentials box” for moving day, and ensuring clear pathways for the movers.

What should I do on moving day with Solentremovals.com?

On moving day, ensure you or a designated person is present at both properties to guide the movers, answer questions, and perform walk-throughs to confirm all items have been moved or delivered.

Does Solentremovals.com offer assistance with unpacking?

While a “Full Packing Service” is mentioned, the website does not explicitly state an unpacking service.

It’s best to confirm this directly with them when requesting a quote.

How competitive are Solentremovals.com’s prices?

Solentremovals.com claims to offer “Competitive” pricing, further enhanced by their “No VAT” policy, which can potentially make them more affordable than VAT-registered competitors.

Can Solentremovals.com move single items?

Yes, the website explicitly states they offer services for “a single item moved a short distance,” indicating they can handle small moves in addition to full house removals.

Where is Solentremovals.com located?

Solentremovals.com’s address is 36 St John’s Rd, Southampton, Hampshire, SO31 6NF, UK.

What is the advantage of their partnership with Lok ‘n Store for storage?

The partnership with Lok ‘n Store means customers benefit from established, professional, and secure storage facilities with various unit sizes, without Solentremovals.com needing to operate its own separate storage infrastructure.

Does Solentremovals.com have social media presence?

Yes, Solentremovals.com has links to their Facebook and Twitter profiles on their website, allowing for additional ways to connect and view updates.

How long have Solentremovals.com’s blog posts been active?

Based on the homepage, the latest blog posts listed are from July 2019 and May 2019. While the content may still be relevant, the blog hasn’t been updated recently. Newera365.com Review