Roho.co.uk Review

Based on looking at the website roho.co.uk, it appears to be a legitimate online retailer specializing in watersports and snowsport equipment. The site offers a wide range of products for activities such as diving, canoeing, kayaking, wakeboarding, waterskiing, triathlon, swimming, snowboarding, kitesurfing, and surfing. The overall impression is that of a well-established business with a long history, dating back to 1981.

Overall Review Summary:

• Website Legitimacy: Appears legitimate and well-established.
• Product Range: Extensive, covering multiple watersports and snowsports.
• Company History: Founded in 1981, indicating long-standing operation.
• Customer Service Claims: Highlights “Industry Leading Advice,” “Hassle Free Returns,” and “Customer Service.”
• Delivery Information: Claims “1-3 Day Delivery” and “Free shipping on orders over £100*.”
• Trust Signals: Features a Trustpilot link and boasts of expert staff with significant experience.
• Transparency: Provides “About Us” and “Blog” sections for more information.
• Ethical Consideration (Islamic Perspective): The products offered (sports equipment) are generally permissible and do not fall into forbidden categories. The business model seems to be straightforward retail, avoiding interest-based transactions or deceptive practices.

The website provides several indicators of credibility. Its “Our History” section details its founding in 1981 by Bob & Barbara Findlow, which lends significant trust. The mention of specific brands like Pyranha, Venture, Dagger, Ronix, Radar, Hyperlite, HO, Zone3, 2XU, Yonda, Vision surf, Bic, and KT reinforces its status as a serious retailer. The inclusion of clear links for “Hassle free returns,” “Customer service” (linking to Trustpilot), and “Free shipping on orders over £100*” offers transparency regarding their policies. Furthermore, the blog section, “What’s up in the Hood,” provides valuable content like buyer’s guides and staff profiles, suggesting a commitment to customer education and engagement. While the review is based solely on the website’s appearance and stated information, roho.co.uk presents itself as a reliable source for watersports and snowsports gear.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Best Alternatives List

When it comes to finding reliable and ethical outdoor and sports equipment retailers in the UK, it’s about looking for established players with a solid reputation for quality, customer service, and transparent business practices. Here are some top alternatives to consider:

• Decathlon

  • Key Features: A global sporting goods retailer offering a vast range of equipment for over 70 sports. Known for its own brands like Quechua (hiking), Kalenji (running), and Tribord (water sports), which offer good value for money. They focus on making sports accessible.
  • Average Price: Generally competitive, with options across various price points.
  • Pros: Excellent value, huge selection, good for beginners and intermediate users, strong emphasis on product development and testing.
  • Cons: Some high-end specialist gear might not be as widely available as in dedicated niche stores.

• Ellis Brigham Mountain Sports

  • Key Features: A highly respected UK retailer specialising in mountaineering, skiing, snowboarding, and general outdoor equipment. They stock premium brands and offer expert advice.
  • Average Price: Mid to high-end, reflecting the specialist nature and quality of the gear.
  • Pros: Exceptional expertise, high-quality durable products, excellent customer service, strong reputation in the outdoor community.
  • Cons: Prices can be higher due to the specialist and premium nature of their offerings.

• Cotswold Outdoor

  • Key Features: One of the UK’s largest outdoor retailers, offering clothing, footwear, and equipment for a wide array of activities including hiking, camping, climbing, and watersports. They carry leading brands and have a strong commitment to sustainability.
  • Average Price: Mid-range to premium.
  • Pros: Extensive product range, knowledgeable staff, good return policy, focus on sustainability, frequent sales.
  • Cons: Can be slightly pricier than budget alternatives for some items.

• Wiggle

  • Key Features: Primarily an online retailer focused on cycling, running, swimming, and triathlon. They offer a massive selection of products from top brands, often with competitive pricing and fast delivery.
  • Average Price: Competitive, with frequent discounts.
  • Pros: Excellent online presence, wide range of niche products, often great deals, strong community reviews.
  • Cons: Less in-person advice compared to brick-and-mortar stores, can be overwhelming with choice.

• Go Outdoors

  • Key Features: A UK retailer specialising in camping, caravanning, hiking, climbing, and cycling equipment. They are known for their large stores and membership scheme which offers significant discounts.
  • Average Price: Generally affordable, especially with a membership card.
  • Pros: Good value, extensive product range, physical stores for trying out gear, frequent promotions.
  • Cons: Membership required for best prices, some brands might be limited compared to specialist shops.

• Snow+Rock

  • Key Features: Sister company to Cotswold Outdoor and Runners Need, Snow+Rock focuses specifically on ski and snowboard equipment and apparel. They provide expert boot fitting and a curated selection of high-performance gear.
  • Average Price: High-end, reflecting the specialist nature of their products.
  • Pros: Deep expertise in winter sports, high-quality and performance-oriented products, excellent fitting services.
  • Cons: Niche focus means limited appeal for non-winter sports enthusiasts, premium pricing.

• Absolute-Snow

  • Key Features: An online and physical store based in the UK, specialising in snowboarding, skiing, skateboarding, and watersports (surf, wake). They offer a broad range of brands and pride themselves on expert customer service.
  • Average Price: Mid to high-end.
  • Pros: Specialised product range, good online reviews, knowledgeable staff, competitive pricing on certain items.
  • Cons: Physical store presence is limited, some specific niche items might require broader searching.

Roho.co.uk Review & First Look

Roho.co.uk presents itself as a robust online and physical retailer for watersports and snowsports enthusiasts, boasting a substantial history stretching back to 1981. This longevity is a significant trust signal in the e-commerce world, indicating a business that has successfully adapted and served customers for decades. The website’s initial appearance is professional and well-organised, clearly segmenting its vast product offerings into intuitive categories such as Waterwear, Dive, Canoe & Kayak, Wakeboard & Waterski, Triathlon & Swim, Snowboard, Kitesurf, and Surf. This categorical breakdown makes navigation straightforward for potential customers, allowing them to quickly hone in on their areas of interest.

Initial Impressions and User Experience

The homepage is clean, with prominent banners highlighting key selling points like “Industry Leading Advice,” “Hassle free returns,” “1-3 Day Delivery,” and “Free shipping on orders over £100*.” These statements are crucial for building customer confidence right from the start. The inclusion of a Trustpilot link directly on the homepage encourages users to check external reviews, which is a sign of transparency. The site’s responsiveness is good, adapting well across different devices. The “Skip to Content” option and clearly labelled navigation elements demonstrate attention to user accessibility and ease of use.

Company History and Credibility

The “Our History” section is a cornerstone of roho.co.uk’s credibility. It details the establishment of Robin Hood Watersports in April 1981 by Bob & Barbara Findlow, both described as “passionate BSAC Advanced Diving Instructors.” This personal touch, combined with the origin story of the “Robin Hood” brand name, humanises the business and builds rapport. Knowing that the business has been operational for over 40 years, originating from a physical location in Heckmondwike, Yorkshire, provides a solid foundation of trust that newer, less established online-only ventures often lack. This deep-rooted history suggests stability, experience, and a proven track record of serving the watersports community.

Roho.co.uk Features and Offerings

Roho.co.uk stands out with a comprehensive suite of features designed to cater to serious watersports and snowsports enthusiasts. Beyond just listing products, the website emphasizes expertise, customer support, and a streamlined shopping experience, which are critical for a niche market like theirs.

Extensive Product Catalogue

The breadth of products offered is impressive. From highly specialized diving equipment and various types of canoes and kayaks to professional-grade wakeboards and waterskis, and even snowboards and kitesurfing gear, roho.co.uk aims to be a one-stop shop. Each category is well-populated with items, suggesting a deep inventory and strong supplier relationships. For example, under “Waterwear,” they mention everything from “6mm hooded suits through to simple UV protection and accessories,” covering a wide range of needs for different conditions and activities. The mention of being “pro dealers for Ronix, Radar, Hyperlite, HO” for wakeboarding and waterskiing, and carrying wetsuits from “Zone3, 2XU, Yonda” for triathlon and swim, highlights their commitment to stocking reputable brands. Stadiumridertraining.co.uk Review

Expert Advice and Customer Service

A significant selling point for roho.co.uk is their emphasis on “Industry Leading Advice.” The website repeatedly stresses that their staff are experts with deep experience in the sports they sell. For instance, the “Dive” section states their “dedicated dive team have over 60 years combined experience in all things scuba.” Similarly, for “Canoe & Kayak,” they mention “specialist staff can guide you through the vast range.” This commitment to expert guidance is crucial for customers purchasing complex or high-value equipment, ensuring they make informed decisions. They offer advice via email, phone, or in-store visits, providing multiple channels for customer support.

Shipping and Returns Policies

Transparency in logistics is key for online retailers. Roho.co.uk clearly states “1-3 Day Delivery” and “Free shipping on orders over £100*.” This provides clear expectations for delivery times and costs. Furthermore, their “Hassle free returns” policy is highlighted multiple times, with a dedicated link to their “returns-refunds-and-exchanges” page. This commitment to easy returns suggests confidence in their products and a customer-centric approach, which can significantly reduce buyer hesitation.

Content and Community Engagement

The “What’s up in the Hood” blog section is a valuable feature that goes beyond mere e-commerce. It offers articles like “Staff Profile: Meet Steve,” “Sweet Protection 2024 Paddlesport Helmets | An Overview,” “Paddlesport Footwear | Our Buyer’s Guide,” and “Cold Hands? Our guide to keeping warm whilst paddling this winter.” This content serves multiple purposes: it showcases staff expertise, provides useful buyer’s guides, offers practical tips, and fosters a sense of community by sharing insights. Such content marketing builds authority and trust, positioning roho.co.uk not just as a seller, but as a knowledgeable resource for its audience.

Roho.co.uk Pros & Cons

Analysing roho.co.uk reveals several strong advantages, particularly for its target demographic, alongside a few areas that could be enhanced, common with specialised retailers.

Pros: What Roho.co.uk Does Well

• Long-Standing Reputation and History: Established in 1981, this almost 40-year history speaks volumes about the company’s stability, resilience, and proven track record in the watersports and snowsports industry. This is a significant trust factor for consumers looking for reliable suppliers.
• Expert Knowledge and Advice: The consistent emphasis on “Industry Leading Advice” and staff with decades of combined experience (e.g., 60 years in scuba diving) is a massive plus. For technical gear, expert guidance is invaluable, and roho.co.uk clearly positions itself as a knowledgeable resource.
• Comprehensive Product Range: The sheer variety of sports covered (diving, kayaking, wakeboarding, snowboarding, kitesurfing, surfing, triathlon, swim) and the depth within each category is impressive. They stock renowned brands, indicating a commitment to quality.
• Transparent Policies: Clearly stated policies for “Hassle free returns,” “1-3 Day Delivery,” and “Free shipping on orders over £100*” build confidence. Providing direct links to these policy pages on the homepage improves user trust and experience.
• Physical Store Presence: The mention of a Leeds-based store offers customers the option for in-person advice, fittings, and returns, which is a considerable advantage over purely online retailers, especially for complex equipment like wetsuits or dive gear.
• Community and Content Engagement: The “What’s up in the Hood” blog provides valuable content like buyer’s guides and staff profiles. This not only educates customers but also builds a sense of community around the brand, showcasing their passion for the sports.
• Positive External Trust Signals: The prominent Trustpilot link encourages users to verify their reputation through an independent review platform, indicating transparency and confidence in their customer satisfaction.

Cons: Areas for Potential Improvement

• Limited Immediate Pricing Transparency: While categories are clear, immediate pricing visibility for a wide range of products on the homepage or category overview might be desired by some users who want to quickly compare costs without deeper navigation.
• Visual Engagement: While functional, the visual design of the homepage could potentially be more dynamic or feature more lifestyle imagery to inspire and engage users further, particularly in a visually driven market like sports.
• Detailed Customer Testimonials on Site: While a Trustpilot link is good, integrating more specific, detailed customer testimonials directly onto product pages or a dedicated ‘reviews’ section on the website itself (beyond just the Trustpilot link) could further enhance social proof.
• Environmental/Ethical Stance Clarity: In today’s market, many consumers appreciate clear statements on environmental responsibility or ethical sourcing. While not a negative, the website doesn’t prominently feature these aspects, which could be an opportunity for differentiation.
• Social Media Integration: While they have a “Follow us… We’re a social bunch” section, the specific social media icons/links are not immediately visible on the provided text, which could be an area to strengthen for immediate engagement for some users.

How to Cancel Roho.co.uk Subscription

Based on the provided homepage text for roho.co.uk, there is no explicit mention of subscription services for products, recurring billing for goods, or membership programmes that would require a cancellation process akin to a typical online service. The website appears to function purely as an e-commerce platform for one-off purchases of watersports and snowsports equipment. Tyrepros.co.uk Review

Understanding Roho.co.uk’s Business Model

Roho.co.uk operates as a retail store, both online and physical, selling discrete products. This means:

• No Recurring Product Subscriptions: Unlike services that might send you monthly boxes of consumables (e.g., coffee, beauty products), roho.co.uk sells durable goods. You buy a wetsuit, a kayak, or a snowboard, and that’s usually a single transaction.
• No Digital Service Subscriptions: The site doesn’t seem to offer digital content subscriptions (e.g., coaching plans, exclusive access to articles) that would require a recurring payment and subsequent cancellation.
• Account Management: While there is an “Account” link, this is typically for managing past orders, tracking shipments, storing shipping addresses, and viewing wishlists, not for managing a cancellable subscription.

What to Do If You Encounter a Recurring Payment (Highly Unlikely)

In the highly improbable event that a recurring charge from roho.co.uk appears on your bank statement and you did not explicitly authorise it (perhaps due to a misunderstanding of a bundled service or an unforeseen payment plan), you would take the following steps:

1. Check Your Order History: Log into your roho.co.uk account (if you created one during purchase) and review your past orders. Look for any details that might explain a recurring payment.
2. Contact Roho.co.uk Customer Service Directly: This is the most crucial step. Use the contact information provided on their website (likely email or phone) to inquire about the charge. Explain the situation clearly and ask for clarification and cancellation if applicable.
   • Customer Service Link: The homepage mentions “Customer service” which links to their Trustpilot page (uk.trustpilot.com/review/www.roho.co.uk). While Trustpilot is for reviews, typically a retailer would have direct contact details (phone number, email) on their main site under “Contact Us” or similar. You would need to locate these on their full website.
3. Review Terms and Conditions: Check their “Terms and Conditions” or “Returns & Refunds” policy pages for any fine print about subscriptions or recurring payments.
4. Contact Your Bank: If you cannot resolve the issue with roho.co.uk directly and believe the charge is unauthorised, contact your bank or credit card provider to dispute the charge and initiate a chargeback. Provide them with all relevant details, including your attempts to contact the merchant.

In summary, based on the typical operations of a retailer selling physical sports equipment, a “subscription” to roho.co.uk in the traditional sense is highly unlikely. The focus is on one-time purchases. Any cancellation efforts would typically revolve around cancelling an order before shipment or initiating a return within their stated “Hassle free returns” policy.

Roho.co.uk Pricing

Based on the provided homepage text, roho.co.uk does not explicitly detail a comprehensive pricing structure for its various product categories. However, we can infer aspects of their pricing strategy and general approach based on common e-commerce practices and the nature of the products they sell.

General Pricing Approach

Roho.co.uk appears to follow a standard retail pricing model where individual products are priced based on their brand, features, materials, and market value. Given the range of products from waterwear to specialist dive and snow equipment, prices would naturally vary significantly. For instance, a basic UV protection top would be considerably less expensive than a 6mm hooded wetsuit, and a simple surf board much less than a high-performance kayak or a full scuba diving setup. Leisurecooker.co.uk Review

Value Proposition

The website highlights “Industry Leading Advice” and “expert staff” as key benefits. This suggests that while their prices may be competitive, they are also positioning themselves on value-added services such as expert guidance and quality assurance, which can justify mid-to-premium price points for certain specialist items. This is particularly true for high-ticket items where customer support and product knowledge are paramount.

Shipping Cost Information

One clear pricing-related detail provided is their shipping policy: “Free shipping on orders over £100*.” This is a significant incentive for customers, especially for larger or multiple items, as shipping costs for bulky sports equipment can often be substantial. For orders under £100, it’s implied there would be a shipping charge, though the exact amount is not specified on the homepage. This threshold is common in UK e-commerce.

No Membership or Subscription Pricing

As discussed previously, there is no indication of membership fees, subscription models, or tiered pricing structures mentioned on the homepage. Customers are expected to pay the listed price for each item. This straightforward pricing approach is typical for single-purchase retail models.

How to Find Specific Product Pricing

To ascertain specific pricing, a user would need to:

1. Navigate to Product Categories: Click on specific categories like “Shop Waterwear,” “Shop Dive,” “Shop Canoe & Kayak,” etc.
2. Browse Products: Within each category, individual product listings would display their prices.
3. Use Search Function: The “Search” bar allows users to look for specific items and view their prices.

Competitive Positioning

Given that roho.co.uk states they are “pro dealers for Ronix, Radar, Hyperlite, HO” and carry brands like “Zone3, 2XU, Yonda,” their pricing would likely be in line with other authorised retailers for these brands. They would aim to be competitive, potentially offering sales or promotions, which are not detailed on the homepage but are standard retail practices. The long history of the business (since 1981) also suggests a stable pricing strategy that has adapted over decades to market conditions. Happy-adventures.co.uk Review

Roho.co.uk vs. Competitors

When evaluating roho.co.uk against its competitors in the watersports and snowsports retail landscape, it’s important to consider various factors such as product range, expertise, customer service, pricing, and overall market positioning. Roho.co.uk holds a unique position due to its long history and specialised focus.

Key Competitors

The primary competitors for roho.co.uk would generally fall into a few categories:

• Large General Sporting Goods Retailers: Such as Decathlon and Go Outdoors.
• Specialised Outdoor & Mountain Sports Retailers: Like Ellis Brigham Mountain Sports, Cotswold Outdoor, and Snow+Rock.
• Online-Focused Sport Specific Retailers: For example, Wiggle (strong in cycling/triathlon) or other niche online watersports/snowsports shops like Absolute-Snow.

Roho.co.uk’s Strengths in Comparison

1. Deep Specialisation and Expertise: Unlike general retailers like Decathlon, roho.co.uk’s primary strength lies in its deep specialisation across multiple watersports and snowsports. Their claim of “Industry Leading Advice” and “expert staff” with decades of combined experience (e.g., 60 years in scuba diving) sets them apart. This expertise is a significant advantage for customers seeking informed guidance on technical or high-value equipment. Larger retailers might have broader ranges but often lack the same depth of specialist knowledge.
2. Heritage and Trust: Operating since 1981, roho.co.uk has a distinct historical advantage. This longevity instils a higher level of trust compared to newer online-only ventures. Many competitors, while established, may not boast such a continuous presence in these specific niches.
3. Balanced Online and Physical Presence: The combination of a robust online store and a physical location in Heckmondwike, Leeds, offers flexibility. Customers can shop conveniently online or visit for personal advice, fittings, and to see products firsthand. Many online competitors lack this physical touchpoint, while some traditional physical stores might have less developed online platforms.
4. Customer-Centric Policies: “Hassle free returns” and “1-3 Day Delivery” with “Free shipping on orders over £100*” are competitive offerings that align with industry best practices and enhance the overall customer experience. These policies are generally on par with or better than many smaller competitors and compete well with larger ones.
5. Curated Brand Selection: By explicitly mentioning being “pro dealers” for specific high-quality brands (e.g., Ronix, Radar, Hyperlite, HO for wakeboard/waterski; Zone3, 2XU, Yonda for triathlon wetsuits; Pyranha, Venture, Dagger for kayaks), roho.co.uk demonstrates a commitment to quality and authority in the market, which appeals to serious enthusiasts.

Areas Where Competitors Might Have an Edge

1. Scale and Pricing Power: Larger retailers like Decathlon and Go Outdoors, due to their sheer volume, might occasionally offer lower prices on entry-level or generic items. They also benefit from massive marketing budgets and widespread brand recognition.
2. Broader Product Categories: While roho.co.uk is strong in its niches, competitors like Decathlon offer equipment for a much wider array of sports, potentially appealing to a broader customer base looking for diverse sporting needs under one roof.
3. Online User Interface and Innovation: Some purely online competitors might have more streamlined or modern website designs, leveraging the latest e-commerce technologies for a slicker user experience, though roho.co.uk’s current site is functional and clear.
4. Geographic Reach of Physical Stores: While roho.co.uk has a physical store, national chains like Cotswold Outdoor, Ellis Brigham, and Go Outdoors have multiple branches across the UK, making in-person visits more accessible for a wider population.

In conclusion, roho.co.uk distinguishes itself through its deep-rooted expertise, long history, and focused specialisation, making it a strong contender for customers seeking knowledgeable advice and quality gear in watersports and snowsports. While larger general retailers might offer broader ranges or lower entry-level prices, roho.co.uk’s value proposition lies in its expert-led service and curated selection.

Roho.co.uk Alternatives

When seeking alternatives to roho.co.uk, especially for those in the UK watersports and snowsports market, it’s wise to consider retailers that offer similar quality, expertise, or a broader range of products within an ethical framework. The options below are chosen based on their reputation, product breadth, and alignment with permissible business practices. Sweetexpectations.co.uk Review

1. Decathlon

• Why it’s an alternative: Decathlon is a massive global sports retailer with a strong presence in the UK. They offer an extensive range of equipment for virtually every sport imaginable, including watersports (kayaking, paddleboarding, diving, swimming, surfing) and snowsports (skiing, snowboarding).
• Key advantages: Unbeatable value for money, especially with their in-house brands. Their large stores allow for trying on gear. Good for beginners and those looking for affordable, functional equipment.
• Considerations: While comprehensive, they may not offer the same depth of high-end, specialist brands as dedicated niche stores like roho.co.uk for very advanced users.

2. Cotswold Outdoor

• Why it’s an alternative: A leading UK outdoor retailer known for quality clothing, footwear, and equipment for hiking, camping, climbing, and increasingly, watersports. They stock a wide array of premium brands.
• Key advantages: Excellent range of high-quality brands, knowledgeable staff (in physical stores), and a strong commitment to sustainability. They often have sales.
• Considerations: While they cover some watersports, their core strength is traditional outdoor activities, so the watersports selection might not be as extensive as roho.co.uk’s dedicated range.

3. Ellis Brigham Mountain Sports

• Why it’s an alternative: For the snowsports segment (skiing, snowboarding) and general mountaineering, Ellis Brigham is a top-tier specialist in the UK. They are renowned for their expert boot fitting and selection of high-performance gear.
• Key advantages: Unparalleled expertise in snowsports, premium product selection, and excellent in-store services.
• Considerations: Highly specialised, so not an alternative for watersports gear. Their price point is generally higher, reflecting the quality and niche focus.

4. Wiggle

• Why it’s an alternative: Primarily an online retailer, Wiggle is a powerhouse for cycling, running, swimming, and triathlon gear. Their swimming and triathlon sections often include wetsuits, swim accessories, and other gear relevant to roho.co.uk’s swim/triathlon category.
• Key advantages: Very competitive pricing, frequent sales, vast online selection, and often very fast delivery. Strong user reviews.
• Considerations: Purely online, so no in-person advice. Their focus is more on endurance sports, so they won’t cover diving, kayaking, or snowsports extensively.

5. Go Outdoors

• Why it’s an alternative: A large UK outdoor retailer with a broad range including camping, hiking, cycling, and some watersports equipment (like paddleboards and kayaks). They operate on a membership model for the best prices.
• Key advantages: Good value with membership, large physical stores for product viewing, and a decent range for recreational users.
• Considerations: While they have watersports items, their depth of specialist gear (e.g., for technical diving or kitesurfing) might not match roho.co.uk. The membership fee is a barrier for some.

6. Snow+Rock

• Why it’s an alternative: Sister company to Cotswold Outdoor, Snow+Rock is a specialist for ski and snowboard equipment and apparel. If your primary interest is snowsports, this is a direct competitor offering high-quality gear.
• Key advantages: Deep expertise in winter sports, high-performance product range, excellent boot fitting services.
• Considerations: Exclusively focused on snowsports, so no watersports equipment. Prices are generally premium.

7. Absolute-Snow

• Why it’s an alternative: An online and physical store in the UK specialising in snowboarding, skiing, skateboarding, and some watersports (wakeboarding, surfing). They often carry similar brands to roho.co.uk in their overlapping categories.
• Key advantages: Strong focus on specific board sports, good range of popular and niche brands, and generally positive customer feedback.
• Considerations: Their watersports range leans more towards wake and surf, not as comprehensive across all watersports like diving or kayaking.

FAQ

What is roho.co.uk?

Roho.co.uk is an online and physical retail store based in the UK, specializing in equipment and apparel for various watersports and snowsports, including diving, kayaking, wakeboarding, kitesurfing, surfing, triathlon, swimming, and snowboarding.

How long has roho.co.uk been in business?

Roho.co.uk, operating under the name Robin Hood Watersports, was established in April 1981, meaning it has been in business for over 40 years.

Where is roho.co.uk physically located?

Roho.co.uk is based in Heckmondwike, a Yorkshire town southwest of Leeds, in the United Kingdom.

Does roho.co.uk offer expert advice on products?

Yes, roho.co.uk heavily emphasises providing “Industry Leading Advice” from its expert staff, with some teams boasting decades of combined experience in specific sports like scuba diving. Exampaperspractice.co.uk Review

What types of products does roho.co.uk sell?

Roho.co.uk sells a wide range of products including waterwear, dive equipment, canoes, kayaks, wakeboards, waterskis, triathlon gear, swim equipment, snowboards, kitesurfing gear, and surfing equipment.

Does roho.co.uk offer free shipping?

Yes, roho.co.uk offers free shipping on orders over £100 within the UK.

What is the typical delivery time for roho.co.uk orders?

Roho.co.uk states that it offers 1-3 day delivery for its orders.

What is roho.co.uk’s return policy?

Roho.co.uk promotes “Hassle free returns,” indicating a straightforward process for returning products, with a dedicated section on their website for returns, refunds, and exchanges.

Does roho.co.uk have a Trustpilot presence?

Yes, roho.co.uk prominently features a Trustpilot link on its homepage, directing users to its reviews on the Trustpilot platform. Metalmorphosis.co.uk Review

Can I find brand-specific products on roho.co.uk?

Yes, roho.co.uk states it is a “pro dealer” for several well-known brands such as Ronix, Radar, Hyperlite, HO (for wakeboard/waterski), Zone3, 2XU, Yonda (for wetsuits), and Pyranha, Venture, Dagger, Silver Birch, Tootega (for canoes/kayaks).

Does roho.co.uk offer subscriptions or memberships?

Based on the provided homepage text, there is no mention of subscription services, recurring product deliveries, or membership programs from roho.co.uk. It operates as a standard retail store for one-off purchases.

How do I contact roho.co.uk customer service?

Roho.co.uk states that customer service is available via email, phone, or by visiting their Leeds-based store, though specific contact details like phone numbers or email addresses are not on the homepage but would be on their full website.

Does roho.co.uk have a blog or resources section?

Yes, roho.co.uk has a blog section titled “What’s up in the Hood,” which features articles, staff profiles, buyer’s guides, and tips related to watersports and snowsports.

What is the “Robin Hood” brand name origin for the company?

The “Robin Hood” brand name comes from the cottage where the business first opened in 1981. Searchenginesolutions.co.uk Review

Is roho.co.uk suitable for beginners in watersports or snowsports?

Yes, given their emphasis on “Industry Leading Advice” and expert staff, roho.co.uk seems well-suited to guide beginners through product selection and offer valuable insights.

Are the products on roho.co.uk ethical from an Islamic perspective?

Yes, the products offered by roho.co.uk, which are primarily sports equipment and apparel, are generally considered permissible (halal) in Islam, as they do not fall into forbidden categories like gambling, alcohol, or other immoral activities.

Can I cancel an order placed on roho.co.uk?

While the homepage doesn’t detail order cancellation, typically, you can cancel an order before it ships. For post-shipment, their “Hassle free returns” policy would apply. You should contact their customer service for specific cancellation procedures.

Does roho.co.uk sell used equipment?

The homepage text does not indicate that roho.co.uk sells used or pre-owned equipment; it focuses on new products from various brands.

How can I stay updated with roho.co.uk’s news or offers?

The website has a “Follow us… We’re a social bunch” section, suggesting they are active on social media, and their blog “What’s up in the Hood” also provides updates and articles. Colcoplumbing.co.uk Review

What are some alternatives to roho.co.uk for watersports and snowsports gear?

Some reputable alternatives include Decathlon, Cotswold Outdoor, Ellis Brigham Mountain Sports, Wiggle, Go Outdoors, Snow+Rock, and Absolute-Snow.

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