Britshine.co.uk Review

Based on looking at the website Britshine.co.uk, it presents itself as a professional cleaning service based in York, UK, offering a range of services for both residential and commercial properties. The site provides essential contact information, details about their services, and a glimpse into their operational process. However, a comprehensive review reveals several critical omissions that are typically expected from a reputable and trustworthy online business presence, particularly when considering ethical standards and consumer trust in the United Kingdom.

Here’s an overall summary:

• Overall Trustworthiness: Moderate, due to significant missing information.
• Clarity of Services: High, services are well-described.
• Pricing Transparency: Partial, some hourly rates are listed, but not for all services.
• Contact Information: Clear and readily available.
• Customer Testimonials: Present but lack third-party verification.
• Terms and Conditions/Privacy Policy: Critically missing.
• Refund/Cancellation Policy: Critically missing.
• Company Registration Details: Critically missing.
• Ethical Standing (Islamic Perspective): Generally permissible as a cleaning service, but the lack of transparent policies raises concerns regarding fairness and consumer rights.

While Britshine.co.uk outlines its cleaning services, eco-friendly approach, and insurance coverage, the absence of crucial legal and operational documentation significantly impacts its perceived reliability. In the UK, businesses are expected to provide clear terms of service, privacy policies, and detailed information regarding refunds or cancellations. Without these, consumers are left without vital protections and clarity, which can lead to disputes and mistrust. From an Islamic perspective, transparency and fairness in transactions are paramount. The lack of clear terms and conditions, as well as a refund policy, could potentially lead to ambiguity or unfairness in dealings, which is discouraged. It’s always better to engage with businesses that offer complete clarity and protection for the consumer.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Best Alternatives for Cleaning Services in the UK:

Here are some established and ethical cleaning service alternatives or platforms in the UK that typically provide more transparent terms and customer protections:

• Maid2Clean

  

  • Key Features: National franchise network, vetted local cleaners, bespoke cleaning plans, insured service.
  • Average Price: Varies by location and service, typically competitive hourly rates.
  • Pros: Wide coverage, local presence, flexible scheduling, emphasis on trustworthy cleaners.
  • Cons: Franchise model can lead to slight variations in service quality.

• Fantastic Services

  • Key Features: Comprehensive range of services (cleaning, gardening, pest control), easy online booking, loyalty programmes.
  • Average Price: Quoted per job, often package deals available.
  • Pros: One-stop shop for various home services, 24/7 customer support, well-established.
  • Cons: Can be slightly pricier for one-off jobs.

• TaskRabbit (Cleaning Category)

  • Key Features: Platform connecting users with independent ‘Taskers’ for various services, including cleaning. Users choose based on reviews and rates.
  • Average Price: Hourly rates set by individual Taskers, varies widely.
  • Pros: High flexibility, direct communication with cleaners, competitive pricing possible.
  • Cons: Quality depends on individual Tasker, less corporate oversight.

• Housekeep (Primarily London, but expanding)

  • Key Features: Focus on quality and reliability, insured cleaners, easy online management of bookings.
  • Average Price: Fixed hourly rates, often around £15-£20 per hour.
  • Pros: Strong focus on customer satisfaction, high standard of vetting, user-friendly platform.
  • Cons: Geographic limitations (strongest in London).

• Molly Maid

  • Key Features: Long-standing, reputable franchise, consistent service, uniformed teams.
  • Average Price: Quoted after a home visit, generally mid-to-high range.
  • Pros: Highly experienced, reliable, professional teams, excellent for regular cleaning.
  • Cons: Less flexible than online platforms, can be more expensive.

• TidyChoice (Primarily London)

  • Key Features: Online marketplace to find pre-vetted cleaners, compare prices, and book directly.
  • Average Price: Set by individual cleaners, varies.
  • Pros: Transparency in pricing, direct cleaner selection, good for finding local independent cleaners.
  • Cons: Geographic limitations, less brand consistency than larger franchises.

• Merry Maids

  • Key Features: Franchise-based residential cleaning, uses proprietary cleaning products, insured.
  • Average Price: Varies by location and service, generally competitive.
  • Pros: Established brand, consistent quality, professional teams, good for regular service.
  • Cons: Less common for one-off deep cleans, pricing may be less flexible.

Britshine.co.uk Review & First Look

When you first land on Britshine.co.uk, the immediate impression is one of professionalism and clarity regarding the services offered. The layout is clean, and the core message—transforming homes and offices through cleaning—is front and centre. They clearly list contact details, including a UK phone number (+44 1904 922954) and an email address, which is a good sign for immediate communication.

Initial Observations on Website Design and Usability

The website is intuitively designed, making it easy to navigate through various service categories. You can quickly find sections for residential, commercial, and specialized cleaning. The “Book Now” buttons are prominent, suggesting a straightforward booking process.

• User-Friendly Interface: The site employs a modern, clean design, making it accessible even for those less tech-savvy.
• Clear Call-to-Actions: “Book Now” and “Call Us Now” buttons are strategically placed.
• Mobile Responsiveness: The site appears to be designed to adapt well to various screen sizes, crucial for today’s mobile-first users.

Transparency in Contact and Location

Britshine.co.uk proudly displays its physical address: 21, Heron House, Brinkworth Terrace, York YO103DE. This physical address is a key indicator of legitimacy, providing a tangible location for the business.

• Full Address: The inclusion of a full street address, postcode, and city reinforces their physical presence.
• Operating Hours: Clearly stated Monday to Friday, 9:00 am – 5:00 pm, which helps manage customer expectations.
• Multiple Contact Methods: Phone and email are available, enhancing accessibility.

Missing Essential Legal and Trust Elements

Despite the positive initial impressions, the website critically lacks several fundamental elements that are standard for reputable businesses in the UK. These omissions are significant, raising questions about consumer protection and overall trustworthiness.

• Absence of Terms and Conditions: There is no easily locatable link or page for detailed terms and conditions. This is a major red flag as it leaves customers unaware of their rights and obligations, such as cancellation policies, service guarantees, or liability limitations.
• No Privacy Policy: A privacy policy is a legal requirement under GDPR in the UK, informing users how their data is collected, used, and protected. Its absence is a serious oversight.
• Lack of Company Registration Details: While an address is provided, there is no mention of a company registration number or VAT number. Legitimate UK businesses typically display these, often in the footer, to demonstrate their legal incorporation.
• Unverified Testimonials: While “What Our Customers Say” is present, these testimonials lack integration with third-party review platforms (e.g., Trustpilot, Google Reviews) that verify customer authenticity. This makes it difficult to gauge genuine customer satisfaction.

Britshine.co.uk Pros & Cons

Delving deeper into Britshine.co.uk, it’s clear that while the service proposition is straightforward and appealing, there are significant areas where the website falls short, particularly concerning consumer trust and regulatory compliance. Texantrio.co.uk Review

The Good: What Britshine.co.uk Does Well

The website does an admirable job of presenting its services clearly and highlighting what makes them unique. Their focus on specific cleaning types and eco-friendly methods stands out.

• Comprehensive Service Breakdown: Britshine.co.uk meticulously details its service offerings:
  • Rental Property Cleaning (Airbnb Cleaning): Tailored for landlords, focusing on quick turnarounds and high standards for guest satisfaction.
  • Business & Office Cleaning: Emphasising hygiene, boosting business image, and customised solutions.
  • Specialized Cleaning (Oven Cleaning): Promises effective cleaning, appliance longevity, and eco-friendly practices.
  • Residential Cleaning (Regular, Initial Deep Clean, One-off/Spring Cleaning): Covers a wide spectrum of home cleaning needs, from routine maintenance to intensive deep cleans.
• Commitment to Eco-Friendly Practices: They explicitly state the use of “eco-friendly cleaning products that are safe for your family, pets, and the planet.” This aligns with modern consumer values and environmental responsibility.
• Insurance and Background Checks: The website highlights that “Every one of our cleaners is covered by complete personal and employee liability insurance and has successfully passed a thorough DBS background check.” This is crucial for consumer peace of mind regarding safety and accountability. They also offer a guarantee: “If we miss anything, we’ll send someone back to clean it for free for 1-2 hours.”

The Bad: Significant Missing Information

This is where the website truly falters. The lack of standard legal and transparency elements is a significant detractor from its overall credibility. This isn’t just about good practice; in many cases, it borders on regulatory non-compliance in the UK.

• Absence of Terms and Conditions: This is perhaps the most glaring omission. Without clear terms, customers have no formal understanding of:
  • Cancellation policies and associated fees.
  • Service guarantees beyond the stated 1-2 hour re-clean.
  • Dispute resolution processes.
  • Customer responsibilities.
  • It leaves both parties vulnerable and is a major trust issue.
• No Privacy Policy: Under the General Data Protection Regulation (GDPR), every website collecting personal data (like names, emails, phone numbers) must have a clear and accessible privacy policy. Its absence is a legal violation and a significant privacy concern.
• Lack of Company Registration Details: While the physical address is provided, the absence of a UK Companies House registration number (e.g., 8 digits) or VAT number makes it impossible to verify the company’s legal status and financial standing. Reputable businesses in the UK typically display these in their footer or “About Us” section.
• Unsubstantiated Testimonials: While testimonials are present, they are static quotes on the page without links to external review platforms (like Trustpilot, Google Reviews, or Facebook Reviews). This makes it impossible for prospective customers to verify their authenticity, diminishing their value as trust signals.
• Incomplete Pricing Information: While some hourly rates are given for residential cleaning (£19.90/hour for weekly, £21.90/hour for bi-weekly, £25.90/hour for deep clean), pricing for other services like Airbnb cleaning, commercial cleaning, or oven cleaning is omitted, requiring a “free quote.” This lack of upfront transparency for all services can be frustrating for customers comparing options.

Britshine.co.uk Pricing

Understanding the cost structure of any service is critical before committing. Britshine.co.uk provides some pricing information, primarily for its residential cleaning services, but remains vague on others, which can be a point of friction for potential customers.

Residential Cleaning Service Rates

For standard residential cleaning, Britshine.co.uk offers clear hourly rates depending on the frequency and type of service.

• Standard Weekly Cleaning: £19.90 per hour. This rate is competitive for regular, consistent cleaning services in the UK.
• Standard Bi-weekly Cleaning: £21.90 per hour. A slightly higher rate reflects the less frequent booking, often requiring a bit more effort per session.
• Initial Deep Clean: £25.90 per hour. This higher rate is expected for a thorough, initial clean to bring the property up to a higher standard before regular maintenance. They recommend the home is vacant for best results.

Pricing for Other Services: A Call for a Quote

For services beyond standard residential cleaning, Britshine.co.uk does not provide direct hourly rates or fixed pricing. Instead, they direct potential customers to contact them for a “free, no-obligation quote tailored to your cleaning needs.” Shecom.co.uk Review

• Services Requiring a Quote: This includes:
  • Airbnb Cleaning Services
  • Business & Office Cleaning (Commercial Cleaning)
  • Specialized Cleaning Services (Oven Cleaning)
• Process for Quotes: The website outlines a “How It Works” section that includes:
  1. Initial Contact: “Reach out to us via call or message to discuss your cleaning needs.”
  2. Personalised Quote: “Our supervisor will personally visit your home to provide a cleaning quote tailored to your requirements.” This in-person visit suggests a more detailed assessment, which can be beneficial for accurate pricing but also adds an extra step for the customer.

Analysis of Pricing Transparency

The mixed approach to pricing—transparent for some residential services, opaque for others—has both pros and cons.

• Pros of Stated Hourly Rates:
  • Immediate Budgeting: Customers looking for regular home cleaning can quickly estimate costs.
  • Competitive Comparison: Allows for easy comparison with other cleaners offering similar hourly rates.
• Cons of Quote-Based Pricing:
  • Time-Consuming: Requires extra steps (contact, visit) before a customer knows the exact cost.
  • Lack of Upfront Clarity: Customers cannot easily compare prices for services like oven cleaning or commercial cleaning without significant interaction.
  • Potential for Sticker Shock: While quotes are no-obligation, the initial quote might be higher than a customer anticipates, requiring further negotiation.

For a business aiming for high trust and customer conversion, providing a clear range or starting price for all services, even if a precise quote requires a visit, would significantly improve transparency.

How Britshine.co.uk Works

Understanding a service provider’s operational process is key for customer confidence. Britshine.co.uk outlines a simple, four-step process for how they deliver their cleaning services, aiming for clarity and ease of use for their customers.

The Four-Step Britshine Process

The website details a straightforward “How It Works” section, designed to guide potential clients from initial interest to enjoying a clean space.

1. Initial Contact: This is the first point of engagement. Customers are encouraged to “Reach out to us via call or message to discuss your cleaning needs.” This step focuses on understanding the client’s requirements, whether it’s for a residential deep clean, regular office maintenance, or a specific service like oven cleaning. Solentfencing.co.uk Review

   • What it means for you: This is where you outline what you need cleaned, the size of the property, and any specific concerns or requests.
   • Tools: Phone call (+44 1904 922954) or email ([email protected]).

2. Personalised Quote: Following the initial discussion, Britshine.co.uk states, “Our supervisor will personally visit your home to provide a cleaning quote tailored to your requirements.” This step suggests a more in-depth assessment, particularly for larger or more complex jobs where a standard hourly rate might not suffice.

   • What it means for you: A site visit allows for a precise evaluation of the work involved, enabling a more accurate quote. It’s a chance to clarify expectations face-to-face.
   • Benefit: Reduces the likelihood of miscommunication or unexpected charges later on due to underestimation.

3. Scheduled Cleaning: Once a quote is accepted, “Your referred cleaner will arrive to clean your home at a time that is convenient for you.” This highlights their focus on customer convenience and flexible scheduling. The term “referred cleaner” implies they assign a specific cleaner or team based on the client’s needs and availability.

   • What it means for you: You get to choose a time slot that fits your schedule. The cleaner assigned will be familiar with the agreed-upon tasks.
   • Key Detail: The mention of “your referred cleaner” suggests an effort to maintain consistency, which is a positive for regular cleaning services.

4. Enjoy Your Time: The final step simply states, “Take back your time to do what you enjoy most.” This reinforces the core value proposition: delegating cleaning tasks allows customers to reclaim their valuable time.

   • What it means for you: The job is done, and you get to experience a clean environment without the effort.
   • Outcome: The desired result of hiring a professional cleaning service—convenience and a pristine space.

Additional Operational Details

Beyond the core process, Britshine.co.uk mentions other important operational aspects that contribute to their service delivery model:

• Trained and Vetted Cleaners: They ensure that “Every cleaner is trained, reliable, and dedicated to upholding the highest standards.” This is coupled with DBS background checks for security.
• Tailored Cleaning Plans: “We offer customized cleaning plans designed to meet your specific needs and preferences,” which indicates flexibility in their approach rather than a one-size-fits-all solution.
• Eco-Friendly Product Usage: A consistent theme is their commitment to using environmentally safe cleaning products.
• Quality Assurance (Re-clean Guarantee): The promise to “send someone back to clean it for free for 1-2 hours” if anything is missed acts as a basic service guarantee, though the scope is limited.

This detailed process aims to build confidence, but as highlighted earlier, the absence of comprehensive terms and conditions means that some operational specifics, like cancellation policies for scheduled cleanings or what constitutes a “missed” area for the re-clean guarantee, remain undefined. Propoptions.co.uk Review

Britshine.co.uk vs. Competitors

When evaluating a service like Britshine.co.uk, it’s insightful to compare its offering against established competitors in the UK cleaning market. This comparison often highlights areas of strength, unique selling points, and where a service might need to improve to match industry leaders.

Key Differentiators of Britshine.co.uk

Britshine.co.uk attempts to carve out its niche through a local, personalised approach, focusing on specific services and quality assurances.

• Local Focus (York-based): Unlike large national chains or online platforms, Britshine.co.uk explicitly operates from York. This local presence can mean:
  • More Personalised Service: A smaller team might offer more tailored solutions and consistent cleaners.
  • Community Trust: A local business can build strong community ties and rely on word-of-mouth.
• In-Person Quote Visits: Their process of a supervisor visiting for a personalised quote for non-residential services is a more traditional approach, contrasting with many online platforms that offer instant online estimates.
  • Benefit: Can lead to more accurate pricing and tailored service plans.
  • Drawback: Adds an extra step and time to the booking process.
• Explicit Eco-Friendly Product Usage: While many companies claim to be eco-friendly, Britshine.co.uk prominently features this commitment, potentially appealing to a specific segment of environmentally conscious consumers.
• DBS Checked & Insured Cleaners: This is a strong trust signal that not all smaller cleaning services explicitly highlight on their homepage.

How Britshine.co.uk Stacks Up Against Major Competitors

Comparing Britshine.co.uk to established names like Fantastic Services, Maid2Clean, or Housekeep (in London) reveals distinct differences in scale, operational models, and transparency.

• Scale and Coverage:
  • Fantastic Services & Maid2Clean: These are large, national or multi-city operators with extensive networks. They can often provide service in more locations and have a larger pool of cleaners.
  • Britshine.co.uk: Appears to be a more localised service. While this can offer personal touch, it limits reach.
• Booking and Quote Process:
  • Online Platforms (e.g., Housekeep, Fantastic Services, TidyChoice): Many competitors offer instant online quotes and booking, often with transparent pricing for various services. This is a significant convenience for modern consumers.
  • Britshine.co.uk: Requires an initial call/message and often an in-person visit for a quote, which is less immediate but potentially more accurate for complex jobs.
• Transparency and Legal Compliance:
  • Established Competitors: Reputable larger companies invariably have clear and easily accessible Terms and Conditions, Privacy Policies, and often display their company registration details. This is standard practice and legal compliance in the UK.
  • Britshine.co.uk: As noted, this is a significant area of weakness. The absence of these vital documents creates a trust deficit compared to competitors.
• Customer Review Verification:
  • Leading Platforms: Most major cleaning services actively integrate with independent review platforms (Trustpilot, Google Reviews, Checkatrade) to showcase verified customer feedback.
  • Britshine.co.uk: Relies on internal testimonials, which lack the independent verification that builds strong consumer confidence.
• Service Range and Specialisation:
  • Fantastic Services: Known for a very broad range of services beyond cleaning (e.g., pest control, gardening).
  • Britshine.co.uk: Focuses purely on cleaning, with specific attention to residential, commercial, and oven cleaning. This specialisation can be a strength for those looking specifically for cleaning expertise.

Conclusion on Competition

Britshine.co.uk offers a compelling local cleaning service with clear strengths in personalised quotes, eco-friendly commitment, and vetting of cleaners. However, to truly compete with the trustworthiness and convenience of larger, more established players, it must address its critical omissions in legal documentation and pricing transparency. Without these, it risks being perceived as less professional and reliable, especially in a market where consumers expect robust protections and clear information.

How to Cancel Britshine.co.uk Subscription / Service

Given the importance of clarity in consumer interactions, it’s vital for any service provider to have a clear and accessible cancellation policy. Unfortunately, based on the provided homepage text for Britshine.co.uk, there is no explicit information or detailed process outlined for cancelling a subscription or a one-off service. This lack of transparency is a significant concern and falls short of standard business practices in the UK. Youshiko.co.uk Review

The Absence of a Cancellation Policy

The Britshine.co.uk website does not feature a dedicated page, section, or even a brief mention of how customers can cancel recurring services (like “Standard Weekly Cleaning” or “Standard Bi-weekly Cleaning”) or individual bookings (like a “One-off Spring Cleaning” or “Initial Deep Clean”).

• No “Terms and Conditions” Page: The most common place for such information would be within comprehensive “Terms and Conditions” or “Service Agreement” pages. As previously highlighted, these are critically missing from Britshine.co.uk’s website.
• No “FAQ” Section (on the homepage): While the entire blog post ends with an FAQ, the website’s homepage itself doesn’t present an FAQ section that might address common queries like cancellations.

Implications of Missing Cancellation Information

For consumers, the absence of a clear cancellation policy creates several potential issues:

• Uncertainty and Frustration: Customers are left guessing about the process, potential fees, or notice periods required for cancellation. This can lead to dissatisfaction and a negative customer experience.
• Disputes: Without agreed-upon terms, disagreements over cancellation fees or eligibility for refunds can easily arise, leading to potential legal or financial complications.
• Consumer Rights Concerns: In the UK, consumers have rights under regulations like the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which require businesses to provide clear information about cancellation rights. The lack of this information could be a breach.
• Difficulty in Planning: Customers cannot plan their finances or schedules effectively if they don’t know the implications of cancelling a service.

Recommended Steps for Cancellation (Based on Available Info)

In the absence of formal guidelines on the website, a customer wishing to cancel a Britshine.co.uk service would need to rely on the direct contact methods provided:

1. Contact Directly: The most logical first step would be to call Britshine.co.uk at +44 1904 922954 or email them at [email protected]
   • When to Call/Email: During their stated business hours: Mon to Fri, 9:00 am – 5:00 pm.
2. Clearly State Your Intent: Be explicit about your desire to cancel the service, stating whether it’s a one-off booking or a recurring subscription.
3. Request Confirmation: Ask for written confirmation (via email) of your cancellation, including any effective dates or potential charges. This provides a paper trail in case of future disputes.
4. Enquire About Notice Periods/Fees: Specifically ask if there are any required notice periods for cancellation or if any cancellation fees apply.
5. Review Payment Method: If you have set up a recurring payment (e.g., direct debit), you might need to monitor your bank statements to ensure no further charges are made after cancellation. Do not cancel a direct debit without first confirming with the service provider, as this can lead to other issues.

It is crucial for Britshine.co.uk to address this significant oversight by publishing clear and comprehensive terms and conditions, including a detailed cancellation policy, on their website. This would not only comply with regulatory expectations but also significantly enhance customer trust and satisfaction.

How to Cancel Britshine.co.uk Free Trial

The Britshine.co.uk homepage text does not mention any “free trial” service or offering. All their listed cleaning services, including “Standard Weekly Cleaning,” “Standard Bi-weekly Cleaning,” and “Initial Deep Clean,” come with clearly stated hourly rates from the outset. There is no indication of a trial period, introductory offer, or any service provided without an immediate charge. Simplysheepskin.co.uk Review

No Indication of Free Trial

The website content focuses solely on paid services and a “free quote” consultation.

• No Promotional Language: There are no phrases like “try us for free,” “first clean free,” or “risk-free trial” anywhere on the homepage.
• Direct Pricing: The presence of immediate hourly rates for residential services further suggests there’s no trial model in place.
• Booking Process: The “How It Works” section outlines initial contact, a personalised quote, and then scheduled cleaning, with no interim free service step.

Implications

Since Britshine.co.uk does not appear to offer a free trial, the concept of “cancelling a free trial” for their service is not applicable. Customers would directly be engaging in paid services from their first booking.

• Direct Payment: Customers should expect to be charged for the services based on the agreed-upon rates from the very first cleaning session.
• Focus on Cancellation of Paid Service: If a customer wishes to discontinue services, they would follow the steps outlined for cancelling a paid “subscription” or a one-off service, as discussed in the previous section. This would involve contacting Britshine.co.uk directly via phone or email to inform them of the desire to cease service.

Recommendations for Future Transparency

While the absence of a free trial simplifies the cancellation process (by removing a layer of complexity), it also means there’s no low-risk entry point for new customers to experience the service quality.

• Clear Service Descriptions: Britshine.co.uk is clear about its paid services. This directness can be a positive for customers who prefer straightforward transactions without hidden trial periods.
• Consideration for Introductory Offers: For a competitive market, sometimes a small introductory discount or a reduced first-service rate can act as a pseudo-trial, enticing new customers while still covering costs. However, if such an offer were to be implemented, it would need clear terms and conditions.

In summary, users looking to cancel a Britshine.co.uk “free trial” will find that such an offer does not exist on their website. Any cancellation would pertain to a paid service, and the general advice for cancelling a paid service (contacting them directly) would apply.

FAQ

What services does Britshine.co.uk offer?

Britshine.co.uk offers a range of cleaning services including residential cleaning (regular, bi-weekly, deep clean, one-off/spring cleaning), business and office cleaning, rental property cleaning (specifically for Airbnb), and specialized services like oven cleaning. Wildviewcameras.co.uk Review

Where is Britshine.co.uk located?

Britshine.co.uk is located at 21, Heron House, Brinkworth Terrace, York YO103DE, United Kingdom.

What are Britshine.co.uk’s operating hours?

Britshine.co.uk operates from Monday to Friday, 9:00 am to 5:00 pm.

How can I contact Britshine.co.uk?

You can contact Britshine.co.uk by calling +44 1904 922954 or by emailing [email protected]

Does Britshine.co.uk use eco-friendly products?

Yes, Britshine.co.uk states they use environmentally friendly cleaning products that are safe for your family, pets, and the planet.

Are Britshine.co.uk cleaners insured?

Yes, Britshine.co.uk explicitly states that every one of their cleaners is covered by complete personal and employee liability insurance. Infinityebikes.co.uk Review

Do Britshine.co.uk cleaners undergo background checks?

Yes, Britshine.co.uk confirms that every cleaner has successfully passed a thorough DBS background check.

What is the price for Britshine.co.uk’s standard weekly residential cleaning?

The price for standard weekly residential cleaning with Britshine.co.uk is £19.90 per hour.

What is the price for Britshine.co.uk’s standard bi-weekly residential cleaning?

The price for standard bi-weekly residential cleaning with Britshine.co.uk is £21.90 per hour.

What is the price for Britshine.co.uk’s initial deep clean service?

The price for Britshine.co.uk’s initial deep cleaning service is £25.90 per hour.

How do I get a quote for commercial or Airbnb cleaning services from Britshine.co.uk?

For commercial, Airbnb, or specialized services like oven cleaning, you need to contact Britshine.co.uk for a free, personalised quote, which may involve a supervisor visiting your property. Pavingthewaylandscapers.co.uk Review

Does Britshine.co.uk offer a satisfaction guarantee?

Yes, Britshine.co.uk states that if they miss anything, they will send someone back to clean it for free for 1-2 hours.

Does Britshine.co.uk have a “Terms and Conditions” page?

Based on the provided homepage text, there is no easily locatable or explicit “Terms and Conditions” page mentioned or linked on the Britshine.co.uk website.

Does Britshine.co.uk have a “Privacy Policy” page?

Based on the provided homepage text, there is no easily locatable or explicit “Privacy Policy” page mentioned or linked on the Britshine.co.uk website.

Can I book Britshine.co.uk services online directly?

The website has “Book Now” buttons, but the process described suggests an initial contact followed by a personalised quote (often in-person) before scheduling, rather than a direct online booking and payment system for all services.

Are the customer testimonials on Britshine.co.uk independently verified?

The customer testimonials displayed on the Britshine.co.uk homepage are static quotes and do not appear to be linked to external, independent review platforms, making their verification difficult. Solutionsmobility.co.uk Review

Does Britshine.co.uk offer any discounts or loyalty programs?

The provided homepage text does not mention any discounts, loyalty programs, or special offers.

What is the typical process for booking a cleaning service with Britshine.co.uk?

The process involves initial contact to discuss needs, a personalised quote (often an in-person visit by a supervisor), scheduling the cleaning at a convenient time, and then the service execution.

Is Britshine.co.uk suitable for large commercial properties?

Yes, Britshine.co.uk explicitly offers “Business & Office Cleaning” and “Commercial Cleaning” services tailored to business-specific needs.

Does Britshine.co.uk offer cleaning services outside of York?

The primary address provided is in York, and the website does not explicitly state coverage beyond the York area, suggesting a local focus.

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