Newboldflooring.com Review

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Based on looking at the website, Newboldflooring.com presents itself as a family-run business specializing in flooring solutions.

While the site provides a good overview of their services and products, several key elements commonly found on trusted e-commerce platforms are notably absent, leading to a cautious assessment.

The lack of transparent pricing for most products, detailed customer reviews, and a clear return policy raises concerns for potential online shoppers.

Without these crucial details, making an informed purchase decision or understanding the full scope of their ethical considerations becomes challenging.

Overall Review Summary:

  • Trustworthiness: Moderate, due to missing crucial e-commerce trust signals.
  • Transparency: Low, especially regarding pricing and specific terms.
  • Product Information: Adequate for categories, but lacks specific product pricing.
  • Customer Support Information: Clear contact details provided.
  • Ethical Considerations: Appears permissible based on product offerings, but lack of detailed policies makes a full assessment difficult.

The website emphasizes its long-standing family business heritage since 1987 and highlights employed fitters, which are strong points for local service.

They also mention working with leading brands like Karndean, Ulster, and Brockway, suggesting a commitment to quality products.

However, for a user navigating an online platform, the experience falls short in providing the comprehensive information typically expected for a confident purchase.

The “LOCKS & KEYS” section seems out of place for a dedicated flooring company, which could be a distraction or indicate a diversified, albeit unrelated, service.

The absence of readily available pricing for most flooring products, combined with the primary call to action being a “free measurement and quotation,” indicates a business model heavily reliant on in-person engagement rather than direct online sales, which might not align with modern e-commerce expectations.

Best Alternatives for Ethical Flooring Solutions:

  • Lowe’s

    Amazon

    • Key Features: Wide range of flooring types hardwood, laminate, tile, carpet, vinyl, professional installation services, online ordering with store pickup/delivery, detailed product specifications, clear pricing, and customer reviews.
    • Average Price: Varies widely by product and material, competitive.
    • Pros: Extensive selection, established brand, detailed product information, various financing options check for halal alternatives, strong customer support.
    • Cons: Can be overwhelming due to vast selection, installation costs can add up.
  • The Home Depot

    • Key Features: Comprehensive flooring categories, “Buy Online, Pick Up In Store” or home delivery, project calculators, design tools, and professional installation services.
    • Average Price: Competitive across different material types.
    • Pros: Large inventory, accessible physical locations, frequent sales, reliable installation services, extensive DIY resources.
    • Cons: Some products may have limited online stock, installation scheduling can vary.
  • Floor & Decor

    • Key Features: Specializes exclusively in flooring, offering a vast in-stock selection of tile, wood, laminate, and stone, often at competitive prices, with design services.
    • Average Price: Generally good value for quality products.
    • Pros: Expert staff in flooring, massive in-stock inventory for immediate projects, strong focus on customer education and DIY.
    • Cons: Primarily geared towards larger projects, not as many non-flooring home improvement items.
  • LL Flooring formerly Lumber Liquidators

    • Key Features: Focuses on hard-surface flooring hardwood, bamboo, laminate, vinyl, tile, offers professional installation, and has a robust sample program.
    • Average Price: Mid-range to high-end, depending on material.
    • Pros: Strong emphasis on wood and wood-look products, knowledgeable sales staff, good warranty programs, widespread store presence.
    • Cons: Past controversies regarding product sourcing though addressed, selection is narrower than general home improvement stores.
  • BuildDirect

    • Key Features: Online-focused retailer connecting customers directly with manufacturers, offering competitive pricing on bulk orders, various flooring materials.
    • Average Price: Often lower due to direct-to-consumer model.
    • Pros: Cost-effective for larger projects, wide variety of unique and exotic flooring options, detailed product specifications online.
    • Cons: Longer shipping times, less hands-on customer service compared to brick-and-mortar stores, reliance on online samples.
  • Wayfair

    • Key Features: Extensive online catalog for various home goods, including diverse flooring options, often with free shipping and competitive pricing.
    • Average Price: Varies significantly across brands and product types.
    • Pros: Convenience of online shopping, vast selection of styles and materials, frequent sales and discounts, customer reviews available for most products.
    • Cons: No physical showrooms, potential for color/texture discrepancies from online images, return shipping for large items can be costly.
  • Mohawk Flooring

    • Key Features: A leading manufacturer of various flooring types carpet, laminate, hardwood, LVT, tile, known for innovation and quality, often sold through authorized dealers.
    • Average Price: Mid to high-end, reflecting brand reputation and quality.
    • Pros: Strong brand reputation for durability and design, wide distribution network through local retailers, innovative product features e.g., stain resistance.
    • Cons: Not directly available for online purchase from their site, requires finding a local dealer, pricing may vary by retailer.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Newboldflooring.com Review & First Look

Newboldflooring.com immediately presents itself as a dedicated flooring specialist, emphasizing its roots as a family-run business established in 1987. This long tenure in the market suggests a level of experience and stability, which can be a reassuring factor for potential customers.

The homepage prominently features a “Book a Free Measurement” call to action, indicating a service-oriented approach where personalized consultation and fitting are central to their business model.

While this is beneficial for customers seeking tailored solutions, it also means that direct online purchasing with transparent pricing isn’t the primary focus.

Initial Impressions of the Website’s Design and Navigation

The website features a clean and relatively modern design.

The layout is intuitive, with clear navigation menus at the top, including “Contact Us,” “Log In,” and “Cart.” Large, inviting images showcase their flooring products, contributing to a visually appealing experience.

The “Skip to content” link is a useful accessibility feature.

However, the prominent “LOCKS & KEYS” section, given the primary focus on flooring, is an unexpected diversion that could confuse visitors expecting a pure flooring specialist.

This suggests the business might be more diversified in its physical location than its online presence clearly articulates.

Missing E-commerce Trust Signals

One of the significant areas where Newboldflooring.com could improve is the inclusion of standard e-commerce trust signals.

For instance, readily available product pricing is largely absent, which is a major hurdle for online shoppers used to immediate cost transparency. Chatsmart.org Review

While they offer a “free measurement and quotation,” this implies a more traditional sales process rather than an online retail model.

Furthermore, the lack of visible customer reviews or testimonials on the homepage, beyond general statements, makes it difficult for new visitors to gauge past customer satisfaction.

Security and Privacy Information

The presence of “Log in” options and a “Cart” indicates that personal data and payment information would likely be processed.

However, details about their privacy policy, terms of service, and secure payment processing methods are not immediately highlighted on the homepage.

While these links typically reside in the footer, their prominence on the homepage can significantly enhance user trust, especially in the context of online transactions.

Newboldflooring.com Pros & Cons

When evaluating Newboldflooring.com, it’s essential to weigh its strengths against areas where it could improve.

The site clearly leverages its long-standing history and specialized service, but its online retail capabilities fall short of modern expectations.

Advantages for Potential Customers

  • Established Business: Being “a family run business established in 1987” offers significant credibility. This long history suggests stability, experience, and a deep understanding of the flooring industry. Many customers prefer to deal with businesses with a proven track record.
  • Employed Fitters: The emphasis on “employed fitters” is a notable advantage. This suggests a higher level of quality control and accountability compared to businesses that rely solely on subcontracted installers. Employed staff are likely to be more invested in the company’s reputation and customer satisfaction.
  • Free Measurement and Quotation: This service is excellent for customers who are unsure about quantities or specific needs. It provides a no-obligation way to get professional advice and an accurate estimate, reducing the risk of ordering too much or too little material. This personalized approach can be a significant draw.
  • Partnerships with Leading Brands: Mentioning collaborations with “Ulster, Brockway, Alternative Flooring, Karndean and many more” indicates a commitment to quality products. Karndean Select, specifically, suggests they are a reputable dealer for a premium brand, offering a curated selection to customers. This signals access to high-quality materials.
  • Room Visualiser Tool: The “Look into the Future with our room Visualiser. Try it Now” feature is a fantastic tool for customers to envision how different flooring options will look in their space. This enhances the user experience by allowing for better design decisions and reduces uncertainty. A study by Invespcro found that product visualization tools can increase conversion rates by up to 25%.

Disadvantages and Areas for Improvement

  • Lack of Transparent Pricing: The most significant drawback is the absence of clear pricing for most of their flooring products. This forces customers to engage in a quotation process, which can be time-consuming and inconvenient for those who prefer to browse and compare prices directly online. In a world where price transparency is expected, this can be a deterrent. Data from Statista shows that 61% of online shoppers consider pricing as the most important factor when making a purchase.
  • Limited Online Purchase Options: While they have a “Cart” feature, the primary call to action remains “Book a Free Measurement.” This suggests the website functions more as a lead generation tool for their physical store than a fully functional e-commerce platform where customers can complete purchases directly. This might frustrate users looking for immediate transactions.
  • Sparse Product Details Online: Beyond broad categories like “Carpet” or “Vinyl/LVT/Wood/Grass,” specific product descriptions, technical specifications, and detailed images are not immediately apparent for browsing. This lack of in-depth information makes it difficult for customers to compare products effectively without direct consultation.
  • Unrelated Product Section Locks & Keys: The inclusion of “LOCKS & KEYS” on a flooring website is highly unusual and can create confusion. While it might be a service offered by their physical store, its prominence on the homepage detracts from the specialized flooring focus and could make the website appear less professional or dedicated to its core business.
  • Absence of Customer Reviews/Testimonials: There are no easily visible customer reviews or star ratings for products or services. User-generated content, such as reviews, is a powerful trust-building element for online businesses. According to a BrightLocal survey, 88% of consumers trust online reviews as much as personal recommendations.
  • Unclear Return/Warranty Policies: Information regarding returns, exchanges, or product warranties is not prominently displayed on the homepage. Clear policies in these areas are crucial for building customer confidence and mitigating purchase risk. Without this, customers may hesitate to commit to a major purchase.

Newboldflooring.com Alternatives

Given the specific characteristics of Newboldflooring.com, particularly its emphasis on local service and quotation-based sales, exploring alternatives that offer more transparent online purchasing experiences or a broader range of services is beneficial.

Here are some top alternatives, focusing on ethical choices for home improvement.

Why Consider Alternatives?

  • Greater Price Transparency: Many modern retailers provide clear, upfront pricing for their products, allowing for easier budgeting and comparison shopping.
  • Direct Online Purchase: For customers who prefer to shop from the comfort of their home and complete transactions online, dedicated e-commerce sites offer a seamless experience.
  • Wider Product Selection: Larger retailers or specialized online platforms often boast a more extensive inventory of flooring types, brands, and accessories.
  • Comprehensive Customer Reviews: Access to numerous customer reviews and ratings can provide invaluable insights into product quality and service reliability.
  • Standardized Policies: Well-established online retailers typically have clear and easily accessible policies regarding shipping, returns, and warranties.

Top Alternatives for Flooring and Home Improvement

*   Focus: A major home improvement retailer offering a vast selection of building materials, appliances, and home décor. Their flooring department is extensive, covering everything from hardwood and laminate to tile, carpet, and vinyl.
*   Online Experience: Features a robust e-commerce website with detailed product pages, clear pricing, customer reviews, and options for online ordering with home delivery or in-store pickup. They also offer professional installation services.
*   Key Advantage: One-stop shop for all home renovation needs, backed by a large, reputable brand.

*   Focus: The largest home improvement retailer in the United States, providing a comprehensive range of products and services for home renovation, including a massive flooring inventory.
*   Online Experience: Excellent online platform with high-resolution images, detailed specifications, numerous customer reviews, and often online-exclusive products. They provide tools like project calculators and virtual room planners.
*   Key Advantage: Unmatched selection, competitive pricing, and widespread physical presence for in-person consultation and returns.

*   Focus: A specialty retailer of hard surface flooring, offering a wide selection of tile, wood, laminate, vinyl, and stone flooring products at competitive prices, primarily aimed at both DIY enthusiasts and professionals.
*   Online Experience: Their website allows browsing a massive inventory, checking stock levels at local stores, and ordering samples. While a significant portion of their business is in-store, their online catalog is very detailed.
*   Key Advantage: Deep expertise in flooring, a vast in-stock selection, and competitive bulk pricing.

*   Focus: Specializes in hard-surface flooring, including solid and engineered hardwood, laminate, vinyl, bamboo, and cork. They have a network of showrooms where customers can view products.
*   Online Experience: Their website offers extensive product details, pricing, customer reviews, and a tool to order free samples. They also highlight their installation services.
*   Key Advantage: Strong focus on wood and wood-look products, often with good value, and a commitment to sustainability in their sourcing.

*   Focus: An online marketplace for home improvement products, primarily flooring, connecting customers directly with manufacturers to offer competitive pricing on bulk orders.
*   Online Experience: Entirely online, providing detailed product specifications, customer reviews, and direct shipping. Ideal for larger projects where volume discounts are important.
*   Key Advantage: Cost-effective for large purchases due to the direct-from-manufacturer model and a vast selection of unique flooring options.

*   Focus: A massive online retailer for home goods, including a significant category for flooring. They offer a diverse range of styles, from area rugs to full room flooring solutions.
*   Online Experience: User-friendly website with extensive search filters, numerous product images, customer reviews, and clear pricing. Known for frequent sales and free shipping on many items.
*   Key Advantage: Convenience of online shopping, vast selection of styles and price points, and integration with other home décor purchases.

*   Focus: A leading global manufacturer of flooring, producing a wide array of carpets, rugs, ceramic tile, laminate, wood, and vinyl flooring. Products are typically sold through authorized dealers.
*   Online Experience: While they don't sell directly from their website, their site serves as an excellent resource for exploring their product lines, learning about flooring types, and locating local dealers.
*   Key Advantage: High-quality, durable, and innovative flooring solutions backed by a trusted brand, often with strong warranties.

These alternatives provide a clearer path for customers seeking to research, compare, and purchase flooring with more transparency and convenience, catering to a wider range of preferences from DIY to professional installation. Thepureedit.com Review

How Newboldflooring.com Compares to Industry Standards for E-commerce

When evaluating Newboldflooring.com against industry standards for e-commerce, it becomes evident that while the company has a strong foundation as a physical business, its online presence operates more as a digital brochure and lead generation tool rather than a fully optimized online retail platform.

Modern e-commerce expectations include features that streamline the customer journey from discovery to purchase, offering transparency and convenience at every step.

Transparency in Pricing and Product Information

A cornerstone of modern e-commerce is upfront pricing.

Websites like Amazon or even specialized retailers such as BuildDirect immediately display product costs, allowing consumers to compare and budget efficiently.

Amazon

Newboldflooring.com’s reliance on a “free measurement and quotation” process for most flooring products, while valuable for complex projects, deviates significantly from this standard.

For consumers accustomed to instant gratification and comparative shopping online, this lack of pricing transparency can be a major barrier.

Furthermore, the product pages often lack detailed specifications, high-resolution images from multiple angles, and information about materials, durability ratings, or warranty specifics, which are standard on top-tier e-commerce sites.

Customer Review and Testimonial Integration

Leading e-commerce platforms heavily leverage customer reviews and testimonials.

Sites like Lowe’s or The Home Depot feature thousands of user-generated reviews, complete with star ratings, detailed comments, and even photos from actual customers. Cottonique.com Review

These reviews build social proof and trust, allowing potential buyers to learn from the experiences of others.

Newboldflooring.com, however, does not prominently feature customer reviews on its product pages or even a dedicated testimonials section on its homepage.

While they have social media links, these platforms are not integrated into the core shopping experience to build immediate trust.

Online Purchase Workflow and Convenience

A seamless online purchase workflow is crucial for e-commerce success.

This includes easy navigation, clear calls to action, secure payment gateways, and transparent shipping options.

While Newboldflooring.com has a “Cart” and “Log in” feature, suggesting some e-commerce capability, the predominant emphasis on booking a measurement implies a heavy reliance on offline conversion.

Compared to sites where you can select, customize, add to cart, and check out in a few clicks, Newboldflooring.com’s process is significantly more manual, which can be less convenient for many online shoppers.

The site also doesn’t immediately provide information on shipping costs, delivery times, or returns, which are standard disclosures in a modern e-commerce checkout process.

Mobile Responsiveness and User Experience UX

Most current e-commerce standards demand excellent mobile responsiveness, ensuring the website functions flawlessly across various devices, from desktops to smartphones.

While Newboldflooring.com appears to be responsive, its overall user experience, particularly the lack of direct purchasing options and detailed product information, falls short of the streamlined UX found on leading platforms. Avesz.com Review

Features like a virtual room visualiser are excellent, but they need to be complemented by robust product data and a clear path to purchase for a truly modern e-commerce experience.

Data from Statista indicates that mobile commerce sales accounted for 58.9% of total e-commerce sales in 2023, underscoring the importance of a mobile-first approach.

Analyzing Newboldflooring.com’s Customer Service and Support

Effective customer service is a cornerstone of any reputable business, online or offline.

For Newboldflooring.com, understanding their approach to customer support is key, especially given their service-oriented business model.

Accessibility of Contact Information

Newboldflooring.com does make its contact information easily accessible, which is a positive sign.

The “Contact Us and Opening Times” link is prominently displayed in the header, leading to a dedicated page with details on how to reach them. Typically, this would include:

  • Phone Number: Direct line for immediate assistance.
  • Email Address: For written inquiries, often preferred for detailed questions or record-keeping.
  • Physical Address: Crucial for a business with a physical showroom, allowing customers to visit in person.
  • Opening Times: Essential for planning visits or understanding when phone support is available.

The provision of this information is vital for building trust and ensuring customers can get assistance when needed.

However, the absence of a live chat feature, which is becoming increasingly common in e-commerce, means immediate online support is not available.

A study by Kayako showed that 79% of customers prefer live chat because of the immediacy it offers.

Response Time Expectations

While the contact details are present, the website doesn’t explicitly state expected response times for email inquiries or phone call availability. Dronline.ie Review

For a business that relies on “booking a free measurement and quotation,” a swift response is critical to converting inquiries into sales.

Delays in communication can lead to frustrated customers and lost opportunities.

In the absence of a defined service level agreement SLA, customer expectations are based on industry averages, which often demand responses within hours for online inquiries and immediate pick-up for phone calls during business hours.

Scope of Support Offered

Based on the website’s content, customer support likely covers:

  • Product Inquiries: Questions about flooring types, materials, and suitability for specific rooms.
  • Quotation Requests: Guiding customers through the free measurement and quotation process.
  • Installation Scheduling: Coordinating visits for measurements and eventual fitting.
  • Post-Installation Support: Addressing any concerns or issues after the flooring has been laid.
  • General Business Inquiries: Questions about their history, brands they work with, and general policies.

However, without detailed FAQs or a comprehensive support section, the depth of their online support resources is limited.

Many reputable businesses provide extensive self-help resources online, reducing the need for direct contact and improving customer satisfaction by offering instant answers.

Exploring the “LOCKS & KEYS” Section: A Point of Divergence

One of the most peculiar elements on Newboldflooring.com, from an online user’s perspective, is the prominent inclusion of a “LOCKS & KEYS” section alongside their primary flooring services.

This divergence raises questions about the company’s online strategy and how it might impact user perception.

The Unconventional Pairing

For a website primarily branded as a flooring specialist, a dedicated section for “LOCKS & KEYS” is highly unconventional.

Typically, businesses focus their online presence on their core competency to maintain brand clarity and appeal to their target audience effectively. Utcoinmerchant.com Review

While a family-run business might indeed offer diverse services at their physical location, translating this breadth directly to an online platform without clear context can lead to:

  • Brand Confusion: Visitors might question if Newboldflooring.com is truly specialized in flooring or if it’s a general hardware store. This can dilute the brand message and make it less appealing to those specifically seeking flooring experts.
  • Disrupted User Journey: A user navigating to the site for flooring information might be distracted or even confused by the unexpected offering, potentially leading them to abandon the site.

Potential Reasons for its Inclusion

Despite the confusion, there could be practical reasons for including “LOCKS & KEYS”:

  • Physical Store Diversification: It’s highly probable that Newbold’s physical location operates as a more traditional high street shop offering various household services, of which key cutting is one. Including it on the website simply reflects their full range of physical services.
  • Legacy Service: Key cutting might have been a service offered by the business for many years, even predating their significant focus on flooring. It could be a legacy service that continues to bring in local traffic.
  • Local Convenience: For local customers, bundling services might be a convenience. If someone is getting flooring done, they might also need a spare key, and offering both under one roof or website could be seen as added value by the local community.

Impact on Online Brand Perception

While there might be logical reasons for its existence from a traditional business standpoint, the inclusion of “LOCKS & KEYS” on an online platform primarily focused on flooring demonstrates a disconnect between their physical business model and optimal e-commerce best practices.

For a user seeking a dedicated online flooring retailer, this feature is a significant outlier that can detract from the professional and specialized image that Newboldflooring.com aims to project through its emphasis on quality brands and employed fitters.

Moving forward, the company might consider whether such unrelated services should be as prominently featured on a website designed to attract flooring customers specifically, or if they should be presented in a way that clearly differentiates between their online and physical service offerings.

Gallery and Visuals: Enhancing the Flooring Selection Experience

Visuals play a crucial role in the flooring industry.

Customers want to see how different materials and styles look in real-world settings.

Newboldflooring.com acknowledges this need through its “Gallery” and “Room Visualiser” features, which are strong assets in helping customers make informed decisions.

The Importance of a Visual Gallery

A comprehensive image gallery is almost as essential as product specifications when it comes to home improvement items like flooring. It allows potential customers to:

  • Visualize the Product: See the flooring installed in various rooms, under different lighting conditions, and with different décor styles. This helps in understanding the true appearance of the product beyond a small sample.
  • Gain Inspiration: A well-curated gallery can offer design ideas and inspire customers for their own renovation projects. Showing different uses e.g., residential vs. commercial, specific room types can broaden appeal.
  • Assess Texture and Finish: While not a substitute for physical samples, high-quality images can give a better sense of a product’s texture, sheen, and overall finish, which are critical details for flooring.

Newboldflooring.com’s inclusion of a “Gallery” suggests an understanding of this visual need. Scrub-supply.com Review

To maximize its effectiveness, the gallery should feature a wide variety of high-resolution images, ideally showcasing each flooring type they offer in diverse settings.

Details like the material e.g., “Natural Oak Acoustic Boards”, pattern, and general ambiance should be clear.

The Room Visualiser Tool: A Powerful Interactive Feature

The “Look into the Future with our room Visualiser.

Try it Now” feature is a standout offering on Newboldflooring.com.

Interactive tools like room visualisers are increasingly popular in the home improvement sector because they empower customers to:

  • “Try Before You Buy”: Customers can upload a photo of their own room or use a pre-set template and virtually apply different flooring options. This significantly reduces uncertainty and “buyer’s remorse.”
  • Experiment with Options: It allows for quick comparisons between different colors, patterns, and materials without the hassle of physical samples or actual installation.
  • Enhance Confidence: By seeing how a specific flooring looks in a realistic context, customers can make more confident choices, leading to higher satisfaction.
  • Increase Engagement: Interactive tools keep users on the website longer and make the shopping experience more engaging and personalized. Data from Statista shows that 3D product visualization tools can increase conversion rates by up to 40%.

Areas for Enhancement in Visual Content

While the presence of a gallery and visualiser is commendable, their impact can be amplified by:

  • More Extensive and Detailed Gallery Content: Ensuring the gallery is regularly updated with new installations, showcasing the full range of products, and including detailed captions for each image e.g., “Karndean Knight Tile in Kitchen Setting”.
  • Integration with Product Pages: Ideally, the visualiser tool should be directly linked from individual product pages, allowing users to immediately see how a specific flooring option looks in a room without navigating away.
  • User-Generated Content UGC: Encouraging customers to share their own installed flooring photos for the gallery can build community and provide authentic examples.
  • Video Content: Short videos showcasing the texture, installation process, or durability of certain flooring types can offer an even richer visual experience.

The visual elements on Newboldflooring.com are a definite strength, providing valuable tools for customers.

By refining and expanding these features, the website can further enhance the online decision-making process for flooring purchases.

FAQ

What is Newboldflooring.com?

Newboldflooring.com is the online presence of a family-run business, Newbold’s, established in 1987, specializing in various flooring solutions, including carpets, vinyl, LVT, wood, and artificial grass.

They also offer services like free measurements and installations by employed fitters. Santinicycling.com Review

Is Newboldflooring.com a trustworthy website?

Based on the website’s presentation, it appears to be a legitimate business with a long history.

However, its online trustworthiness for e-commerce is moderate due to missing transparent pricing, clear return policies, and visible customer reviews, which are standard trust signals for online purchases.

Does Newboldflooring.com offer online purchasing?

While Newboldflooring.com has a “Cart” feature, its primary call to action is to “Book a Free Measurement and Quotation.” This suggests their business model is more focused on in-person service and consultation rather than direct online purchasing with upfront pricing.

What types of flooring does Newboldflooring.com offer?

Newboldflooring.com offers a variety of flooring types, including Carpet, Vinyl, LVT Luxury Vinyl Tile, Wood, Artificial Grass, Designer Rugs and Runners, and specific products like Natural Oak Acoustic Boards.

Does Newboldflooring.com provide installation services?

Yes, Newboldflooring.com explicitly states that they are “A FAMILY RUN BUSINESS ESTABLISHED IN 1987 WITH EMPLOYED FITTERS,” indicating that they provide professional installation services for the flooring they sell.

How do I get a quote from Newboldflooring.com?

You can get a quote by clicking the “BOOK HERE” link on their homepage, which leads to a page for booking a free measurement and quotation.

This implies an in-person assessment is part of their quotation process.

Does Newboldflooring.com have a physical store?

Yes, given their long history established in 1987, emphasis on “employed fitters,” and the nature of their services like “free measurement”, it is highly likely that Newboldflooring.com operates through a physical showroom or store.

What is Karndean Select?

Karndean Select refers to Newboldflooring.com being one of “hand selected 200 Karndean Select accounts in the UK.” This indicates they are an authorized and preferred dealer for Karndean Designflooring, a well-known brand of luxury vinyl tile.

Are there customer reviews available on Newboldflooring.com?

No, there are no prominently displayed customer reviews or testimonials directly on the Newboldflooring.com website’s homepage or typical product pages, which is a common feature on many e-commerce sites. Rgkwheelchairs.com Review

What are the main disadvantages of Newboldflooring.com’s website?

The main disadvantages include the lack of transparent pricing for most products, limited online purchase options, sparse detailed product information, and the unusual inclusion of a “LOCKS & KEYS” section which can cause confusion.

What are the advantages of using Newboldflooring.com?

Advantages include their long history as an established family business, the use of employed fitters for installations, the offering of free measurement and quotation services, and partnerships with leading flooring brands like Karndean.

Does Newboldflooring.com offer a room visualiser tool?

Yes, Newboldflooring.com features a “Room Visualiser” tool which allows users to virtually see how different flooring options would look in a room, enhancing the design selection process.

What other brands does Newboldflooring.com work with besides Karndean?

Newboldflooring.com states they work with leading brands including “Ulster, Brockway, Alternative Flooring, Karndean and many more,” indicating a diverse selection of quality products.

Does Newboldflooring.com sell door mats and runners?

Yes, the website features categories for “Designer Rugs and Runners” and “Door Mats, Kitchen Mats, Entrance Matting and Hallway Runners,” indicating they offer these products.

Can I find floor care products on Newboldflooring.com?

Yes, Newboldflooring.com has a “FLOORCARE” section, offering a range of high-quality, affordable products from Karndean Cleaner to Carpet Shampoos.

Why does Newboldflooring.com have a “LOCKS & KEYS” section?

The inclusion of a “LOCKS & KEYS” section is unconventional for a flooring website.

It likely reflects a diversified service offering at their physical business location, though its prominence online can be confusing.

Is Newboldflooring.com suitable for DIY flooring projects?

While they sell flooring materials, their primary focus seems to be on a service-oriented model with employed fitters and free measurements, rather than direct online sales with comprehensive DIY guides often found on sites catering to DIYers.

How can I contact Newboldflooring.com customer service?

You can contact Newboldflooring.com customer service through the “Contact Us and Opening Times” link, which should provide phone numbers, email addresses, and physical location details. Onevasco.com Review

Does Newboldflooring.com offer artificial grass?

Yes, Newboldflooring.com has a dedicated section for “Artificial Grass” in their collections, indicating it is one of their product offerings.

Are there any ethical concerns with Newboldflooring.com?

Based on the product types offered flooring, mats, floor care, locks, keys, there are no immediate ethical concerns from an Islamic perspective regarding the nature of the products themselves.

However, the lack of transparent pricing and clear online policies makes a full assessment of their online business practices challenging.



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