Based on looking at the website, Elitemoving.co.uk appears to be a legitimate moving and storage service provider operating in the UK. The site highlights their services for commercial, residential, and national removals, alongside secure storage facilities. They claim 10+ years of experience, 1k+ happy customers, and full insurance, aiming to provide a stress-free moving experience. However, a comprehensive review necessitates a deeper dive into several critical aspects that a truly trustworthy and ethically sound business would typically make readily apparent.
Overall Review Summary:
- Website Professionalism: Appears professional and well-structured, with clear service descriptions.
- Contact Information: Multiple contact numbers and an email are provided, which is a good sign.
- Service Clarity: Services like commercial, residential, national, and storage are clearly outlined.
- Trust Signals: Mentions of 10+ years of experience, 1k+ happy customers, and full insurance are present.
- Pricing Transparency: While packages (Bronze, Silver, Gold) are described, actual pricing is not readily available on the homepage, requiring a “Get a Quote.” This is a common practice but lacks immediate transparency.
- Customer Reviews Integration: Testimonials are mentioned and linked to Trustpilot, which is positive for verifying reputation.
- Ethical Considerations: The business model of removals and storage itself is permissible. However, the lack of immediate pricing, detailed terms for each package on the homepage, and the emphasis on a “Get a Quote” system means a user must provide personal information before getting a clear cost, which could be improved for transparency. The “Pension Transfer” link in the footer seems out of place for a moving company, raising a slight flag about potential extraneous services or miscategorization, although it is not inherently forbidden.
While Elitemoving.co.uk presents itself as a reliable option for moving and storage services, the absence of upfront pricing details on the homepage requires users to actively seek a quote, which could be a minor hurdle for those looking for immediate transparency. The mention of “Pension Transfer” in the footer is an odd inclusion for a removal company and warrants further investigation for its relevance and ethical alignment, though it doesn’t directly relate to their core moving services. For those seeking complete peace of mind and ethical business practices, detailed transparency in pricing and service terms is always preferred.
Best Alternatives for Moving and Storage Services in the UK:
- AnyVan
- Key Features: Connects customers with a network of approved removal companies, offers competitive pricing by matching jobs with available drivers, provides various service levels from man-with-a-van to full house removals.
- Average Price: Varies significantly based on distance, volume, and service level, but generally considered competitive due to the bidding system.
- Pros: Wide network, potential for lower prices, flexible service options.
- Cons: Quality can vary as it’s a marketplace, less direct control over the specific company assigned.
- Removals.co.uk
- Key Features: Specialises in both domestic and international removals, offers packing services, storage solutions, and dedicated move coordinators.
- Average Price: Typically mid-to-high range, reflecting comprehensive service.
- Pros: Experienced in international moves, dedicated support, professional packing.
- Cons: May be pricier for smaller, local moves, less suited for budget-conscious individuals.
- Pickfords
- Key Features: One of the UK’s largest and oldest removal companies, offers home removals, office moves, storage, and international shipping. Known for extensive experience and reliability.
- Average Price: Generally on the higher end due to their extensive reputation and comprehensive services.
- Pros: Highly reputable, extensive network, comprehensive insurance, wide range of services.
- Cons: Can be more expensive than smaller, independent companies, might have less flexibility for last-minute bookings.
- Britannia Movers International
- Key Features: A network of independent, family-run removal companies across the UK, offering local, national, and international moving services, as well as secure storage.
- Average Price: Competitive, often mid-range, with variations depending on the local branch.
- Pros: Personalised service from local branches, good for both national and international moves, strong focus on customer satisfaction.
- Cons: Service quality can vary slightly between different independent branches, though standards are maintained by the network.
- Safestore
- Key Features: Primarily a self-storage provider with numerous facilities across the UK, offering various unit sizes, 24/7 access at many locations, and strong security.
- Average Price: Varies greatly by location and unit size, generally competitive for self-storage.
- Pros: Highly secure facilities, flexible rental terms, widespread locations, good for short-term or long-term storage needs.
- Cons: Does not offer full removal services, so you’ll need to arrange transport separately.
- Big Yellow Self Storage
- Key Features: Another leading self-storage company in the UK, providing secure storage units, often with van hire discounts and packing material sales. Focus on convenience and accessibility.
- Average Price: Similar to Safestore, pricing is location and size-dependent, typically competitive.
- Pros: Modern facilities, good security, often offer additional services like van hire, many urban locations.
- Cons: Not a full-service moving company, requiring customers to manage their own transport to and from storage.
- Van hire services
- Key Features: Offers various sizes of vans for self-move, providing maximum flexibility and cost control. Companies like Enterprise, Hertz, or local independent van hire firms.
- Average Price: Daily rental rates vary by van size and duration, typically the most cost-effective option for DIY moves.
- Pros: Most affordable option, complete control over the moving process, suitable for smaller moves or those with limited budgets.
- Cons: Requires significant physical effort, responsibility for packing, loading, and driving falls entirely on the customer, no insurance for goods unless purchased separately.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Elitemoving.co.uk Review & First Look
When evaluating a service provider like Elitemoving.co.uk, the first impression derived from their website is crucial. A well-structured, informative, and transparent online presence immediately builds trust. Our initial review of Elitemoving.co.uk suggests a company that understands the importance of a professional appearance, but there are areas where greater clarity could enhance user confidence.
Initial Impressions of the Homepage
The Elitemoving.co.uk homepage is designed to be user-friendly, immediately presenting their core services: commercial, residential, and national removal services, alongside secure storage facilities. The visual layout is clean, and the call-to-action “Get a Quote” is prominently displayed. They claim “10+ YEARS OF EXPERIENCE,” “1k+ HAPPY CUSTOMERS,” and “100% FLEXIBLE,” alongside “100% SECURE.” These are strong indicators of an established business. However, beyond these broad claims, the homepage lacks specific details that would allow for a quick, in-depth evaluation of their operational efficacy or the exact nature of their “secure” and “flexible” assurances without engaging directly.
Contact Information and Accessibility
The website provides multiple direct contact points, including two phone numbers (02080444474, 07428474474) and an email address ([email protected]). This immediate accessibility is a positive sign, indicating that the company is reachable and responsive. Furthermore, their claim of being “Available 24/7 For Moving Services” suggests a commitment to customer support, which is vital in a service industry like removals where emergencies and unforeseen changes are common. However, the practical implications of “24/7 availability” are not detailed; for instance, does this mean 24/7 physical moving services or just phone support? This clarity would be beneficial for prospective clients planning their moves.
Professionalism and User Experience
The overall professionalism of the Elitemoving.co.uk website is good. The navigation is intuitive, and the content is generally well-written, aiming to instil confidence. The site uses clear headings and bullet points to break down information, making it digestible. They highlight “PROPER EQUIPMENT MAKES A DIFFERENCE!” and that they are “FULLY INSURED,” with “Goods in Transit insurance provided.” These are crucial details that professional moving companies should always offer, providing peace of mind to clients. The inclusion of social media links (Facebook, Instagram, LinkedIn, Google-plus) and a Trustpilot review link further reinforces their online presence and commitment to transparency regarding customer feedback.
Elitemoving.co.uk Features
Understanding the specific features a moving company offers is essential for potential customers to assess if their needs will be met. Elitemoving.co.uk details a range of services designed to cover various moving scenarios, from individual homes to large commercial relocations. Perfectalert.co.uk Review
Comprehensive Service Offerings
Elitemoving.co.uk positions itself as a versatile moving solution, offering:
- Commercial Relocation: Tailored services for businesses, acknowledging the complexity and scale involved in moving office premises.
- Residential Removals: Standard home moving services, likely their primary offering, catering to individuals and families.
- National Removals: Specialising in moves across the UK, which can be logistically challenging and requires specific expertise.
- European Removals: While hinted at in the “We Specialise in UK and European Moves” section, a dedicated page or more detailed information on European moves would clarify their capabilities, customs procedures, and typical timelines.
- Student Removals: A niche service often requiring smaller loads and flexible timing, indicating their adaptability to different client segments.
- Packing Service: A crucial feature for many clients who prefer not to handle the arduous task of packing themselves, often involving professional packing materials and techniques.
- Storage Services: Offering secure facilities for both short-term and long-term needs, a valuable addition for clients with transitional periods between properties.
- Pet Transport Guide: An unexpected but thoughtful addition, demonstrating a consideration for a common concern during moves.
- Packing Tips: Useful resources for those opting to self-pack, showing a commitment to assisting clients even when they don’t use a full service.
Insurance and Security Measures
A significant concern for anyone moving is the safety and security of their belongings. Elitemoving.co.uk explicitly states, “WE ARE FULLY INSURED,” and “Additionally, Goods in Transit insurance is provided to offer peace of mind throughout the removal process.” This is a fundamental aspect of any reputable moving service. While the website mentions “Secure storage facilities,” the level of detail regarding security measures (e.g., CCTV, alarm systems, climate control, access protocols) is not readily available on the homepage. More transparency on these specifics would further solidify trust.
Flexible Moving Packages
Elitemoving.co.uk offers three distinct moving packages: Bronze, Silver, and Gold. This tiered approach allows customers to choose a service level that aligns with their budget and needs.
- Bronze Package: Basic transportation, loading, unloading, and standard furniture dismantling/reassembly. Ideal for those who prefer to do their own packing.
- Silver Package: A more comprehensive “pack-and-move” service, including careful packing, furniture dismantling/reassembly for more complex items, and room-specific placement at the new property.
- Gold Package: A premium, “white-glove” service that includes a two-stage process of packing, wrapping, labelling, and dismantling the day before the move, precise placement, extra care for delicate items, professional reassembly, and an optional unpacking service.
While these packages are clearly described in terms of what they offer, the lack of even indicative price ranges on the homepage means customers cannot immediately compare value without requesting a quote.
Elitemoving.co.uk Pros & Cons
A balanced assessment requires looking at both the strengths and weaknesses of a service. While Elitemoving.co.uk presents a professional front, there are areas where they excel and others that could see improvement for greater customer clarity. Hiderugs.co.uk Review
Advantages of Elitemoving.co.uk
- Clear Service Range: The website clearly outlines a comprehensive suite of services, including commercial, residential, national, and storage solutions, catering to a broad spectrum of client needs. The inclusion of student removals and pet transport guidance shows a thoughtful approach to diverse requirements.
- Transparent Contact Information: Multiple phone numbers and an email address are prominently displayed, offering immediate and varied contact options for potential clients. This accessibility is a strong indicator of a responsive business.
- Explicit Insurance Coverage: The explicit mention of “Goods in Transit insurance” provides crucial reassurance to customers that their belongings are protected during the move. This is a non-negotiable for reliable removal services.
- Structured Package Options: The tiered Bronze, Silver, and Gold packages clearly define different levels of service, allowing customers to understand what they are paying for in terms of features before committing to a quote. This structure simplifies the decision-making process for various budgets and needs.
- Positive Trust Signals: Claims of “10+ YEARS OF EXPERIENCE” and “1k+ HAPPY CUSTOMERS,” alongside links to social media and Trustpilot, attempt to build credibility and demonstrate a history of satisfied clients. While these numbers are self-reported on the homepage, the Trustpilot link allows for external verification.
- 24/7 Availability Claim: The promise of round-the-clock availability for moving services indicates a strong commitment to flexibility and emergency assistance, which is highly beneficial in the often unpredictable nature of moving.
Areas for Improvement and Potential Disadvantages
- Lack of Upfront Pricing: The most significant drawback is the complete absence of any indicative pricing on the homepage or even within the package descriptions. Customers must go through a “Get a Quote” process to understand costs, which can be a barrier for those simply comparing options or seeking immediate transparency. A reputable service might offer basic price ranges or examples.
- Limited Specificity on Security: While “Secure storage facilities” are mentioned, the homepage lacks detailed information about the specific security measures in place (e.g., CCTV, alarmed units, access control, climate control). More granular details would enhance trust for customers entrusting their valuable possessions.
- “Pension Transfer” Link Anomaly: The inclusion of “Pension Transfer” in the footer links is highly unusual for a moving company. This raises questions about its relevance to their core business and could potentially confuse or even deter users if they are not seeking financial advice from a removal service. This should ideally be removed or clarified if it’s part of a separate, unrelated venture.
- Generic Testimonials on Homepage: While a link to Trustpilot is provided, the testimonials section on the homepage itself lists “Some Local Areas Covered” rather than actual customer quotes. Including a few genuine, descriptive testimonials directly on the homepage, perhaps with names or general locations, would add more personal credibility.
- Clarity on “24/7 Availability”: While a great claim, it’s not entirely clear if “24/7 availability” refers to full moving services at any hour or merely round-the-clock customer support and emergency response. Clarifying this distinction would manage customer expectations better.
- Limited Information on European Moves: While mentioned, the specific processes, regulations, and associated challenges of European moves are not detailed on the homepage. A dedicated section or more comprehensive information would be beneficial for potential international clients.
Elitemoving.co.uk Alternatives
When considering removal and storage services, it’s always wise to explore multiple options to ensure you find a provider that best fits your specific needs, budget, and ethical considerations. The UK market offers a variety of reputable companies, each with its own strengths.
Diverse Options for Your Moving Needs
For those seeking alternatives to Elitemoving.co.uk, the market provides a spectrum of choices, from established national and international players to flexible self-storage solutions. Each alternative offers a different approach to the moving process, whether you need a full-service experience or prefer a more hands-on, DIY approach.
- AnyVan: A popular platform that connects customers with a network of independent movers and couriers. Ideal for competitive quotes and flexibility, particularly for smaller moves or single-item transport. They operate on a bidding system, which can often lead to cost savings.
- Removals.co.uk: Specialising in both domestic and international removals, this company offers comprehensive services including packing, secure storage, and dedicated move coordination. They are a good choice for those undertaking complex moves or relocating overseas.
- Pickfords: As one of the oldest and largest removal companies in the UK, Pickfords offers a highly reputable and extensive range of services. They handle home removals, office moves, and secure storage, and are particularly well-suited for large-scale or high-value moves requiring a trusted name.
- Britannia Movers International: This is a network of independent, family-run removal companies, providing local, national, and international services. Their strength lies in combining the personal touch of a local business with the resources and standards of a large network.
- Safestore: For storage needs, Safestore is a leading self-storage provider with numerous facilities across the UK. They offer various unit sizes, strong security, and flexible rental terms, making them excellent for temporary or long-term storage solutions.
- Big Yellow Self Storage: Another prominent self-storage company, Big Yellow provides secure, accessible storage units. They often offer additional conveniences like van hire discounts and packing material sales, making them a convenient option for those managing their own move and storage.
- Van hire services: For the most budget-conscious or hands-on movers, renting a van from companies like Enterprise or local independent firms offers maximum flexibility. This option requires you to handle all packing, loading, driving, and unloading yourself, but provides significant cost savings.
How to Cancel Elitemoving.co.uk Subscription
The concept of “subscription” doesn’t typically apply to removal services in the traditional sense, as they are usually one-off, project-based engagements. However, if a client has engaged Elitemoving.co.uk for a service and needs to cancel or modify their booking, the process would generally follow standard business practices for service agreements.
Modifying or Cancelling a Booked Service
Since moving services are not subscriptions, cancellation procedures would fall under the terms and conditions agreed upon at the time of booking. The Elitemoving.co.uk website features a “Terms and Conditions” link in its footer. It is crucial for clients to review these terms carefully when booking to understand the cancellation policy, including any potential fees or deadlines for cancellations or rescheduling. For most reputable removal companies, there will be a cut-off period before the scheduled move date within which cancellations can be made without incurring the full charge. Lostearthadventures.co.uk Review
Contacting Elitemoving.co.uk Directly
The most direct and effective way to cancel or modify a service with Elitemoving.co.uk would be to contact them directly. As noted on their homepage, they provide:
- Phone numbers: 02080444474, 07428474474
- Email: [email protected]
Clients should aim to communicate their intentions as early as possible to minimise any potential cancellation charges and to allow the company to reallocate resources. When contacting them, it is advisable to have your booking reference or any relevant agreement details readily available to facilitate a smooth process.
Elitemoving.co.uk Pricing
Understanding pricing is a critical factor for any customer seeking removal or storage services. Elitemoving.co.uk, like many in the industry, does not provide upfront pricing on its homepage. Instead, it directs users to request a custom quote.
The “Get a Quote” Model
Elitemoving.co.uk operates on a “Get a Quote” model, which is common for services like removals due to the highly variable nature of each job. Factors influencing the cost typically include:
- Volume of belongings: The amount of items to be moved (e.g., number of rooms, cubic metres).
- Distance of the move: Local, national, or European moves will have vastly different transportation costs.
- Accessibility: Factors like stair access, long walks, or parking restrictions at both origin and destination.
- Service package chosen: Bronze, Silver, or Gold packages offer different levels of service (packing, dismantling, unpacking).
- Additional services: Storage, specialist item handling (e.g., pianos, fragile art), and pet transport.
- Timing: Moves during peak seasons (summer), weekends, or public holidays might incur higher costs.
While this model allows for accurate, personalised pricing, it means immediate transparency on cost is not available without engaging with the company. Customers typically fill out a form or speak to a representative, providing details about their move to receive a bespoke estimate. Premierholidays.co.uk Review
Understanding the Value of Tailored Quotes
Although the absence of upfront pricing might seem like a disadvantage, a tailored quote ensures that the price you receive is specific to your unique moving requirements. It prevents overpaying for services you don’t need or underestimating the complexity of your move. A detailed quote should break down costs transparently once provided, outlining what is included in the price. Customers should always scrutinise the quote to ensure there are no hidden fees and that all agreed-upon services are listed.
Requesting a Quote
To obtain a price from Elitemoving.co.uk, customers would need to use their “Get a Quote” functionality, typically by filling out an online form that asks for details about the move. This usually involves providing:
- Current and new addresses.
- Desired moving date.
- Estimated volume of items (e.g., number of bedrooms).
- Any additional services required (e.g., packing, storage).
This process allows Elitemoving.co.uk to assess the scope of work and provide a precise cost estimate.
Elitemoving.co.uk vs. Competitors
Comparing Elitemoving.co.uk to its competitors in the UK removals market involves looking at service breadth, pricing transparency, customer experience, and overall market positioning. While Elitemoving.co.uk offers a strong local presence and clear service tiers, other players approach the market differently.
Service Breadth Comparison
Elitemoving.co.uk provides a solid range of services: commercial, residential, national removals, packing, and storage. They also mention European removals and niche services like student removals and pet transport, which adds to their versatility. Romans.co.uk Review
- Vs. Pickfords/Britannia: Larger national and international movers like Pickfords and Britannia Movers International often have more extensive networks, particularly for international moves, and potentially more specialised equipment for very large or complex relocations. Their scale often means they can handle higher volumes and longer distances with established infrastructure. Elitemoving.co.uk appears to be more focused on the London, Croydon, and Surrey areas for its primary operations, though it offers national and European services.
- Vs. AnyVan: AnyVan operates as a marketplace, connecting users with available drivers and companies. This often leads to more competitive pricing for smaller, flexible moves. Elitemoving.co.uk is a direct service provider, offering more control over the specific team and process, but potentially less price variability.
Pricing Model Comparison
Elitemoving.co.uk employs a “Get a Quote” system, common for bespoke services. This means no upfront pricing.
- Vs. Self-Storage (Safestore/Big Yellow): Companies like Safestore and Big Yellow Self Storage typically have more transparent pricing structures for their storage units online, often allowing users to check prices for specific unit sizes and locations immediately. However, they don’t offer removal services.
- Vs. Van Hire: Renting a van directly (e.g., Enterprise Van Hire) provides immediate, clear daily rates, but requires the customer to manage the entire moving process themselves.
Customer Experience and Trust Signals
Elitemoving.co.uk relies on traditional trust signals like “10+ years of experience” and “1k+ happy customers” along with a Trustpilot link.
- Vs. Review Platforms: While Elitemoving.co.uk links to Trustpilot, platforms like Trustpilot or Google Reviews themselves are a primary source for customers to gauge a company’s reputation based on collective feedback. Many competitors will similarly direct customers to these platforms.
In essence, Elitemoving.co.uk presents itself as a solid, professional choice, particularly for those in its primary service areas looking for a direct removal company with tailored packages. For customers prioritising immediate price comparison or needing a very broad, international service, they might explore marketplace platforms or larger national movers first.
FAQ
What services does Elitemoving.co.uk offer?
Elitemoving.co.uk offers a range of removal and storage services, including commercial relocation, residential removals, national removals across the UK, European removals, student removals, packing services, and secure storage facilities. They also provide resources like packing tips and a pet transport guide. Flamingoland.co.uk Review
Is Elitemoving.co.uk fully insured?
Yes, the Elitemoving.co.uk website states that they are “FULLY INSURED” and specifically provide “Goods in Transit insurance” to offer peace of mind throughout the removal process.
How do I get a quote from Elitemoving.co.uk?
To get a quote, you would typically use the “Get a Quote” button on their website. This will likely lead you to a form where you provide details about your move, such as origin and destination, desired date, and the scope of services required.
Does Elitemoving.co.uk offer different moving packages?
Yes, Elitemoving.co.uk offers three distinct moving packages: Bronze, Silver, and Gold. These packages vary in the level of service provided, from basic transport to comprehensive packing, dismantling, reassembly, and even unpacking services.
Are Elitemoving.co.uk’s storage facilities secure?
The website mentions “Secure storage facilities” are offered for added peace of mind, with items stored in “clean, monitored environments.” However, detailed specifics about the security measures (e.g., CCTV, alarm systems, access control) are not readily available on the homepage.
Does Elitemoving.co.uk handle European moves?
Yes, the website states they “Specialise in UK and European Moves,” offering professional service across London and beyond, including European destinations. Nassboards.co.uk Review
Can Elitemoving.co.uk help with commercial moves?
Yes, Elitemoving.co.uk provides commercial relocation services, specialising in assisting businesses with moving offices to new premises, including storage and relocation across London and Croydon.
What areas does Elitemoving.co.uk cover?
Elitemoving.co.uk primarily serves Croydon and London but offers nationwide services across the UK. They also list specific local areas covered, such as Bromley, Caterham, Kenley, Purley, Sutton, South Norwood, Thornton Heath, and Waddon.
Is Elitemoving.co.uk available 24/7?
Elitemoving.co.uk claims to be “Available 24/7 For Moving Services,” indicating they are ready to assist at any hour, catering to unexpected emergencies and flexible moving needs.
Does Elitemoving.co.uk provide packing services?
Yes, packing services are included in their Silver and Gold packages, where their team carefully packs belongings using high-quality materials. They also provide packing tips for those who prefer to self-pack.
How many years of experience does Elitemoving.co.uk have?
The website prominently states that Elitemoving.co.uk has “10+ YEARS OF EXPERIENCE” in the removal industry. Everythingpadel.co.uk Review
Are there testimonials or reviews for Elitemoving.co.uk?
Yes, the website has a “TESTIMONIALS FROM OUR CLIENTS” section and links to their Trustpilot profile for external reviews, alongside social media presence on platforms like Facebook, Instagram, and LinkedIn.
What is the Bronze Package from Elitemoving.co.uk?
The Bronze Package is designed for clients who have already packed their belongings and require professional transportation, loading, unloading, and standard dismantling and reassembling services for basic furniture.
What is the Silver Package from Elitemoving.co.uk?
The Silver Package offers a comprehensive pack-and-move service, including careful packing, dismantling and reassembling of furniture (including more complex items), and placement of items in relevant rooms at the new property.
What is the Gold Package from Elitemoving.co.uk?
The Gold Package is their premium white-glove service, a two-stage process that includes packing, wrapping, labelling, and dismantling the day before the move, precise placement, extra care for delicate items, professional reassembly, and an optional unpacking service.
Does Elitemoving.co.uk offer student removal services?
Yes, Elitemoving.co.uk lists “Student Removals” as one of their specialised services, catering to the specific needs of students moving. Aquabliss.co.uk Review
What kind of equipment does Elitemoving.co.uk use?
Elitemoving.co.uk states that they use “safe and reliable equipment for office moves and house removals,” ensuring possessions are handled with care.
Does Elitemoving.co.uk offer an unpacking service?
Yes, an unpacking service can be included as an option within their premium Gold Package, where their team carefully unpacks and organises belongings.
How can I contact Elitemoving.co.uk for support?
You can contact Elitemoving.co.uk via phone at 02080444474 or 07428474474, or by email at [email protected]. They also have a “Contact Us” page on their website.
Where can I find Elitemoving.co.uk’s terms and conditions?
Their “Terms and Conditions” are accessible via a link in the footer of their website, which outlines the contractual terms and policies governing their services.
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