Elegoo.com Review

Based on looking at the website, Elegoo.com appears to be a legitimate and comprehensive online store specializing in 3D printers, related materials, and accessories.

The site is professionally designed, features a vast product catalog, and offers clear navigation, indicating a well-established operation in the 3D printing industry.

Overall Review Summary:

Website Professionalism: High – Clean design, intuitive navigation, detailed product listings.
Product Variety: Excellent – Offers FDM and Resin 3D printers, laser engravers, post-processing tools, a wide range of resins and filaments, and STEM kits.
Information Accessibility: Very Good – Clear sections for support, downloads, community, and policies shipping, refund, warranty.
Customer Support: Appears robust with dedicated sections for support, contact information, and a track-your-order feature.
Transparency: Good – Policies are readily available, and company information About Us is present.
Ethical Consideration Islamic Perspective: Generally permissible, as 3D printing and related materials are tools that can be used for beneficial, creative, and educational purposes. The products themselves do not inherently violate Islamic principles. The end-use of the printed objects would determine their permissibility.

Elegoo.com presents itself as a significant player in the 3D printing market, celebrating its 10th anniversary, which suggests a long-standing presence and reputation.

They emphasize new releases, community engagement, and various discount programs, all of which contribute to a strong online presence.

The site also provides a “Download Center” for software and firmware, tutorials, and a “Compare Products” tool, which are all hallmarks of a user-focused platform.

Their commitment to “You Print, We Plant” for environmental sustainability is also a positive ethical touch.

Best Alternatives for 3D Printing and STEM Kits:

Creality 3D Printers
- Key Features: Wide range of FDM printers Ender series, CR series, known for affordability and large community support. Offers both beginner-friendly and advanced models.
- Average Price: $150 – $1000+
- Pros: Cost-effective, vast modding community, good for learning the basics.
- Cons: Can require more tinkering than plug-and-play options, some models may have quality control variations.
Anycubic 3D Printers
- Key Features: Strong presence in both FDM and resin 3D printing Photon series, Kobra series. Known for high-resolution resin printers.
- Average Price: $200 – $1500+
- Pros: Excellent resin print quality, user-friendly FDM options, good value for money.
- Cons: Some FDM models might not be as robust as industrial counterparts.
Prusa Research 3D Printers
- Key Features: Renowned for open-source principles, high-quality FDM printers MK4, Mini+, and excellent customer support. Focus on reliability and precision.
- Average Price: $400 – $1200+
- Pros: Top-tier print quality, extremely reliable, active and helpful community, consistent firmware updates.
- Cons: Higher price point, not as widely available on general retail sites.
Ultimaker 3D Printers
- Key Features: Premium FDM printers favored by professionals and businesses. Known for dual extrusion, network connectivity, and robust ecosystem.
- Average Price: $2500 – $7000+
- Pros: Industrial-grade reliability, excellent software integration, large build volumes on some models, ideal for professional applications.
- Cons: Very expensive, primarily for professional use.
Arduino Starter Kits
- Key Features: Open-source electronics platform based on easy-to-use hardware and software. Ideal for learning electronics, robotics, and coding. Kits include boards, sensors, and components for various projects.
- Average Price: $30 – $100
- Pros: Highly versatile, massive online community and resources, excellent for STEM education and DIY projects, encourages problem-solving.
- Cons: Can have a learning curve for complete beginners without guidance.
Raspberry Pi Starter Kits
- Key Features: Small, single-board computers perfect for learning programming Python, Scratch, building simple robots, home automation, and media centers. Kits usually include the board, case, power supply, and an SD card.
- Average Price: $50 – $150
- Pros: Full computer capabilities in a small form factor, great for coding and embedded systems, vast online community, highly adaptable.
- Cons: Requires some technical familiarity, can be less plug-and-play than some microcontrollers.
VEX Robotics Kits
- Key Features: Educational robotics platforms designed for STEM learning, competitions, and classroom use. Offers structured building systems with various sensors, motors, and programming options.
- Average Price: $100 – $500+
- Pros: Excellent for hands-on engineering and teamwork, robust parts, strong educational curriculum, competitive aspect adds engagement.
- Cons: Can be more expensive, some kits are geared towards specific educational programs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Elegoo.com Review & First Look

Elegoo.com immediately presents itself as a robust and well-organized online retail platform specifically focused on 3D printing and related technologies.

The homepage features prominent banners highlighting new releases like the Centauri Carbon and Saturn 4 Ultra 16K, alongside promotions for their 10th Anniversary.

This indicates a company that is actively developing and launching new products, maintaining relevance in a dynamic industry.

The top navigation bar is comprehensive, offering direct links to “Download Center,” “Community,” “Compare Products,” and a “Blog,” suggesting a commitment to supporting their users beyond just sales.

Initial Impressions: Professionalism and User Experience

Upon first glance, the Elegoo.com website exudes professionalism. The design is clean, modern, and intuitive.

Products are categorized logically, making it easy for visitors to find what they’re looking for, whether it’s FDM 3D printers, resin 3D printers, post-processing tools, laser engravers, or STEM kits.

The presence of clear calls to action such as “Buy Now” and “Learn More” alongside product images helps guide the user experience.

The site also intelligently detects the user’s location, offering a localized store experience e.g., suggesting the Australian store for users in Australia, which is a mark of a refined e-commerce operation.

Product Range and Categories

Elegoo’s product range is impressively diverse within the 3D printing niche. They offer:

FDM 3D Printers: Such as the Neptune series and OrangeStorm Giga, catering to filament-based printing.
Resin 3D Printers: Including the Mars, Saturn, and Jupiter series, known for high-detail resin printing.
Post-Processing Equipment: Like the Mercury Wash & Cure stations, essential for finishing resin prints.
Laser Engravers & Cutters: Represented by the Phecda series, expanding their offering beyond just 3D printing.
Materials: A vast selection of filaments PLA, PETG, ASA, TPU and resins Standard, Water-washable, ABS-like, Plant-based, Thermochromic.
Accessories & Parts: Covering everything from LCD screens and build plates to air purifiers and cleaning supplies.
STEM Kits: Such as Arduino-compatible starter kits, demonstrating an interest in educational and hobbyist markets.

This extensive catalog suggests Elegoo aims to be a one-stop shop for 3D printing enthusiasts and professionals alike. Flexibility.com Review

Elegoo.com Features and Functionality

Elegoo.com goes beyond a simple product showcase, integrating several features designed to enhance the customer journey and support user engagement.

These functionalities are crucial for establishing trust and providing value to potential customers in the competitive 3D printing market.

Download Center

The Elegoo.com/download section is a critical feature, offering access to essential software, firmware, and documentation. This is a must-have for any 3D printer manufacturer, as users frequently need to update their machine’s firmware or download the latest slicing software like Elegoo SatelLite for Resin 3D Printing or Elegoo Slicer for FDM 3D Printing to optimize print quality and performance. A well-maintained download center reflects a company’s commitment to post-purchase support and product longevity.

Community and Support Resources

Elegoo.com places a strong emphasis on community and support.

The “Community” link leads to a dedicated page, fostering a sense of belonging among users.

This is vital in the 3D printing world, where shared knowledge and troubleshooting are common.

Furthermore, the “Support Center” provides comprehensive assistance, including:

Track Your Order: A convenient tool for customers to monitor their purchases.
Student, Military, and Healthcare Discounts: Demonstrating an outreach to specific communities and offering tangible benefits.
Contact Us: Direct channels for customer service inquiries.
Refund & Warranty and Shipping Policy: Transparent access to crucial e-commerce policies, which build consumer confidence.
Model Gallery and ELEGOO Wiki: Additional resources that empower users to get the most out of their products and explore creative possibilities.

Product Comparison Tools

The “Compare Products” feature is a significant usability advantage.

It allows prospective buyers to side-by-side evaluate different 3D printer models based on specifications, print volume, resolution, and other key metrics.

This is particularly useful given the variety of printers Elegoo offers Mars series, Saturn series, Neptune series, etc., enabling customers to make informed decisions tailored to their specific needs, whether they prioritize fine details, large volumes, or high speed. Eveo.tv Review

Blog and Educational Content

The presence of a “Blog Center” is a smart move for content marketing and SEO.

A blog allows Elegoo to publish articles, tutorials, news, and project ideas related to 3D printing, resin settings, and general usage.

This not only keeps the audience engaged but also positions Elegoo as an authority in the field.

Content like “Elegoo.com tutorial” and “Elegoo.com resin settings” indicates they actively provide guidance for their products.

This educational aspect is invaluable for both beginners and experienced users looking to optimize their printing workflow.

Elegoo.com Pros & Cons from a website standpoint

Evaluating Elegoo.com solely based on its web presence reveals several strengths and minor areas for consideration.

Pros:

Comprehensive Product Catalog: The sheer breadth of FDM and Resin 3D printers, laser engravers, post-processing solutions, and a vast array of materials resins, filaments is impressive. This positions Elegoo as a major player in the hobbyist and professional 3D printing space.
User-Friendly Navigation: The website’s layout is clean, intuitive, and easy to navigate. Products are logically categorized, and key information Support, Download, Community is readily accessible from the main menu.
Dedicated Support Resources: The presence of a comprehensive “Support Center,” “Download Center,” and “Track Your Order” functionality indicates a strong commitment to customer service and post-purchase support. This builds trust and assures customers that assistance is available.
Community Engagement: Links to a dedicated “Community” page and “Blog Center” show that Elegoo aims to foster user interaction, provide educational content, and build a loyal customer base. Testimonials from reputable sources like Denise Bertacchi and Benjamin Abbott further bolster credibility.
Transparent Policies: Readily available links to “Refund & Warranty” and “Shipping Policy” contribute to transparency, which is crucial for online retail.
Localized Shopping Experience: The automatic detection of user location and the option to switch to a regional store e.g., Australia, Europe, Japan enhance convenience and potentially streamline shipping for international customers.
Educational Initiatives STEM Kits: The inclusion of “STEM Kits” and “Arduino” related products demonstrates a focus on education and nurturing new talent in electronics and 3D printing, aligning with positive societal contributions.
Environmental Initiative “You Print, We Plant”: A commitment to planting trees for every print shared shows a positive environmental stance, appealing to ethically conscious consumers.

Cons:

No Live Chat on Homepage: While there are contact methods, the immediate availability of a live chat feature on the homepage, common for many e-commerce sites, is not overtly visible. This could be a minor hurdle for immediate inquiries.
Pricing Visibility for All Products: While individual product pages show prices, a quick glance at categories sometimes lists “Sold out” without an immediate price indicator for out-of-stock items, which can be slightly inconvenient for price comparison.
“0” in Cart Icon: The cart icon initially displays “0” even if the cart is empty, which is standard, but some sites offer a “Your cart is empty” message directly instead of just a number. This is a minor aesthetic detail.
Redundant Links: Some links, like “3D Printers” and “Resins,” appear multiple times in the footer and main navigation. While not a significant issue, it can slightly clutter the information architecture.
No Publicly Available “Terms of Service” or “Privacy Policy” linked in the footer/main navigation directly though present on the homepage’s bottom. Correction: Terms of Use and Privacy Policy are linked in the footer, which is good.

Overall, the pros significantly outweigh the cons, positioning Elegoo.com as a highly reliable and user-friendly platform for 3D printing needs.

Elegoo Company: Background and Standing

Elegoo, an abbreviation for “Electronics Goo,” was established in 2015. Based in Shenzhen, China, a global hub for electronics manufacturing, the company has rapidly grown to become a well-recognized brand in the 3D printing industry.

Their rapid expansion is attributed to focusing on innovation, user-friendly products, and affordable pricing, particularly in the resin 3D printer market, which they helped popularize for hobbyists.

Company Milestones and Achievements

Global Presence and Operations

Elegoo operates globally, with dedicated regional stores for various markets including the United States, Canada, Germany, France, Spain, Italy, the European Union, the United Kingdom, Australia, and Japan. Busynessprofile.com Review

This localized approach to distribution and customer service indicates a robust international supply chain and a commitment to serving diverse customer bases efficiently.

Their “Fast shipping with local delivery” and “1-Year warranty” policies further support their global presence, ensuring prompt service and consumer protection across different regions.

Research and Development Focus

The continuous introduction of new products like the Centauri Carbon, Saturn 4 Ultra 16K, and Mars 5 series suggests a strong focus on research and development.

Ethical Considerations and Community Impact

Elegoo’s “You Print, We Plant” initiative is a notable example of corporate social responsibility.

By committing to plant a tree for every shared print, they align with environmental sustainability efforts, which is a positive ethical stance.

Furthermore, their offerings of “Student Discount,” “Military Discount,” and “Healthcare Discount” programs reflect a commitment to supporting education and community service.

These programs not only expand their market reach but also contribute to making advanced technology accessible to broader segments of society.

The inclusion of “STEM Kits” in their product line further solidifies their role in promoting educational pursuits in technology.

Elegoo.com Pricing and Value Proposition

Elegoo.com provides clear pricing information for its range of 3D printers, resins, filaments, and accessories.

The prices are generally competitive, especially for the features and performance offered, positioning Elegoo as a strong value contender in the 3D printing market. Linvelles.com Review

Pricing Structure for 3D Printers

Elegoo offers a diverse array of 3D printers, each with distinct pricing tiers based on technology FDM vs. Resin, build volume, resolution, and features.

Resin 3D Printers e.g., Mars, Saturn, Jupiter series:
- Mars Series: Typically the entry to mid-level resin printers, offering good resolution e.g., Mars 5 Ultra at $293.00, Mars 4 at $217.00. These are generally more affordable and suitable for beginners or those with limited space.
- Saturn Series: Mid to high-end resin printers, characterized by larger build volumes and higher resolutions e.g., Saturn 4 Ultra 16K at $563.00, Saturn 3 Ultra at $402.00. These cater to users needing larger prints or exceptional detail.
- Jupiter Series: Their flagship resin printers, offering massive build volumes and advanced features e.g., Jupiter SE at $740.00, Jupiter at $750.00. These are designed for professional use or large-scale projects.
FDM 3D Printers e.g., Neptune, OrangeStorm Giga series:
- Neptune Series: Known for high-speed printing and various build volumes e.g., Neptune 4 Max at $478.00, Neptune 4 at $217.00. These provide a range of options for filament printing.
- OrangeStorm Giga: A large-format FDM printer listed at $2,716.99, indicating a high-end offering for industrial or very large project needs.
Laser Engravers: The Phecda Laser Engraver & Cutter is another specialized tool offered, with pricing depending on the laser module power e.g., 10W or 20W.

Materials and Accessories Pricing

Elegoo also provides transparent pricing for their consumables and accessories:

Resins: Prices vary by type Standard, Water-washable, ABS-like, Plant-based and volume 1KG & 2KG, From $18.99. This allows users to choose based on project requirements and budget.
Filaments: Similarly, filaments come in various types PLA, PETG, ASA, TPU and colors, with prices reflecting material type and spool size.
Post-Processing & Parts: Items like the Mercury Plus V3.0 Wash & Cure Station are priced around $129.99, while specific parts like LCD screens, build plates, and air purifiers are individually priced, enabling users to easily acquire replacements or upgrades.

Value Proposition

Elegoo’s value proposition is strong due to its competitive pricing combined with feature-rich products.

For instance, the Saturn 4 Ultra 16K offers cutting-edge 16K resolution at a price point that makes high-detail resin printing accessible to a broader market.

Their “ELEGOO Deals” section also provides opportunities for significant savings, indicating a commitment to offering value.

The inclusion of free shipping, a one-year warranty, and a 14-day return policy further enhances the perceived value and reduces buyer risk.

When compared to competitors, Elegoo frequently strikes a balance between affordability and advanced features, making their products attractive to both budget-conscious hobbyists and more demanding users.

How to Cancel Elegoo.com Subscriptions/Orders

Elegoo.com primarily functions as an online store selling physical products, not a subscription service in the traditional sense.

Therefore, the concept of “canceling a subscription” doesn’t directly apply.

However, if you’ve placed an order and wish to cancel it, Elegoo’s policies and support structure outline the process. Unflatpack.com Review

Canceling an Order Before Shipment

Elegoo’s Shipping Policy and Refund & Warranty Policy would be the primary guides for order cancellations. Generally, for most e-commerce sites, if an order has not yet been shipped, it can be canceled.

Contact Customer Service Immediately: The most effective way to cancel an order is to contact Elegoo’s customer support as soon as possible after placing it, via their email: [email protected]. Provide your order number and clear request for cancellation.
Order Status Check: You can track your order using the “Track Your Order” link on the website. If the status indicates “Processing” or “Unfulfilled” and has not yet moved to “Shipped,” there’s a higher chance of successful cancellation.
Confirmation: Await confirmation from Elegoo’s customer service regarding the cancellation and any associated refund. Refunds are typically processed within a few business days depending on the payment method.

Returns and Refunds After Shipment

If an order has already been shipped or delivered, it falls under Elegoo’s 14 Days Return policy.

Initiate a Return: Within 14 days of receiving your item, you would need to contact Elegoo’s support to initiate a return request. The product must generally be in its original condition and packaging.
Return Shipping: The customer may be responsible for return shipping costs, depending on the reason for the return e.g., defective product vs. change of mind. It’s crucial to review their detailed Refund & Warranty policy for specifics.
Inspection and Refund: Once the returned item is received and inspected by Elegoo, a refund will be processed. The refund amount may exclude original shipping costs.

No Free Trials for Physical Products

Since Elegoo sells physical hardware and consumables, there isn’t a “free trial” in the software sense.

However, their 14-day return policy effectively acts as a trial period where customers can return products if they are not satisfied, provided they meet the return criteria.

This gives customers a window to assess their purchase without significant long-term commitment if the product doesn’t meet their expectations.

It’s always recommended to review the most current Refund & Warranty Policy and Shipping Policy directly on Elegoo.com for the most accurate and up-to-date information regarding cancellations, returns, and refunds, as policies can sometimes change.

Elegoo.com vs. Competitors in 3D Printing

Elegoo.com operates in a highly competitive market, vying for market share with other prominent 3D printer manufacturers.

Its direct competitors can be broadly categorized into other affordable brands, established mid-range brands, and premium professional brands.

Elegoo vs. Entry-Level/Budget Brands e.g., Anycubic, Creality

Elegoo’s Strengths: Elegoo has carved out a significant niche, particularly in the resin 3D printer market. Its Mars and Saturn series are often praised for offering excellent print quality and user-friendliness at competitive price points. For example, the Mars 5 Ultra and Saturn 4 Ultra 16K demonstrate Elegoo’s ability to bring high-resolution technology to more affordable segments. They also have a strong focus on post-processing solutions Mercury series, creating a complete ecosystem. In FDM, their Neptune series offers high-speed printing, directly competing with Creality’s Ender series or Anycubic’s Kobra series.
Competitors’ Strengths: Creality is arguably the dominant force in the FDM 3D printer market, known for its extremely affordable Ender series and a massive, active community. Anycubic is a strong competitor in both FDM and resin, offering a wide range of Photon resin printers and Kobra FDM printers, often matching Elegoo’s price-to-performance ratio. Both often have large online communities and extensive third-party modifications.
Key Differentiator: Elegoo tends to offer a more polished, user-friendly experience right out of the box for resin printing, with strong software integration and reliable hardware. Creality and Anycubic often provide excellent value but might require more user tinkering or community support for optimal performance.

Elegoo vs. Mid-Range Brands e.g., Phrozen, Artillery, Sovol

Elegoo’s Strengths: Elegoo’s larger resin printers, like the Jupiter series, compete with Phrozen’s larger format resin printers e.g., Phrozen Mega series. Elegoo’s strength lies in consistently innovating with higher resolutions 12K, 16K and user-centric features. Their support infrastructure, including extensive downloads and community resources, is also a competitive advantage.
Competitors’ Strengths: Phrozen is a highly respected name in the resin 3D printing space, known for its high-quality builds and premium resin lines. Artillery for FDM has gained popularity for its well-built, quiet printers with features like direct drive extruders. Sovol offers budget-friendly, often large-format FDM printers. These brands often compete by offering specific features or larger build volumes at attractive price points.
Key Differentiator: Elegoo often offers a slightly more complete ecosystem from printer to post-processing solutions directly from their brand, which can be appealing for new users.

Elegoo vs. Premium/Professional Brands e.g., Prusa Research, Ultimaker, Formlabs

Elegoo’s Strengths: Elegoo’s products are significantly more affordable, making 3D printing accessible to a broader audience. While their OrangeStorm Giga attempts to enter the large-format FDM space, their primary strength remains in the hobbyist and prosumer segments. Their continuous innovation in resolution and speed for resin printers shows they are pushing towards professional-grade results at a fraction of the cost.
Competitors’ Strengths: Prusa Research FDM is revered for its open-source philosophy, exceptional reliability, and print quality, backed by unparalleled customer support and a vibrant community. Ultimaker FDM and Formlabs resin are leading brands for industrial and professional applications, known for their robust, high-precision machines, advanced materials, and comprehensive software ecosystems. These brands often offer enterprise-level support, certifications, and reliability for critical applications.
Key Differentiator: Price is the primary differentiator. Elegoo provides consumer-grade products that offer fantastic value for money, often achieving results that would have cost significantly more just a few years ago. The premium brands, while expensive, target a different market segment where precision, repeatability, and specialized material compatibility are paramount for business-critical operations.

In summary, Elegoo has successfully positioned itself as a leading brand in the accessible 3D printing market, particularly in resin technology, by offering a strong balance of performance, features, and competitive pricing, coupled with robust customer support and community engagement.

FAQ

What is Elegoo.com?

Elegoo.com is the official online store for Elegoo, a company specializing in 3D printers, laser engravers, their associated materials resins, filaments, post-processing equipment, and STEM kits. Lunalondon.co Review

Is Elegoo.com a legitimate website?

Yes, based on its professional design, extensive product range, detailed support sections, clear policies, and evidence of a long-standing presence in the market celebrating its 10th anniversary, Elegoo.com appears to be a legitimate and reliable website.

What kind of products does Elegoo.com sell?

Elegoo.com sells a wide range of 3D printing products, including FDM Fused Deposition Modeling 3D printers, Resin SLA/DLP 3D printers, laser engravers and cutters, post-processing machines wash and cure stations, various types of resins and filaments, accessories, spare parts, and STEM Science, Technology, Engineering, Mathematics education kits like Arduino starter kits.

Where can I find Elegoo.com downloads?

You can find software, firmware, and other essential downloads for your Elegoo products in their dedicated “Download Center” which is accessible from the main navigation bar or footer on Elegoo.com, typically found at Elegoo.com/download.

Does Elegoo.com offer tutorials?

Yes, Elegoo.com offers various tutorials and guides, often found within their “Download Center” or through their “Blog Center” and “Community” pages, helping users with setup, operation, and specific tasks like “Elegoo.com resin settings.”

What are “Elegoo.com resin settings”?

“Elegoo.com resin settings” refer to the specific parameters and configurations like exposure time, lift speed, and layer height that users need to apply in their slicing software for optimal printing results with Elegoo’s various resins and resin 3D printers.

These settings are crucial for successful resin prints.

What are Elegoo.com Arduino kits?

Elegoo.com Arduino kits are educational starter kits designed to introduce users to electronics, programming, and robotics using Arduino-compatible boards and components. They are part of Elegoo’s STEM product line.

Where is the Elegoo company located?

The Elegoo company is based in Shenzhen, China.

They also have a global presence with localized online stores for various regions, including North America, Europe, Asia Pacific, and others.

Does Elegoo offer a complete starter kit for 3D printing?

Yes, Elegoo offers “complete starter kits” for both FDM and Resin 3D printing, as well as for their STEM kits like the UNO R3 Most Complete Starter Kit. These kits typically include a printer, basic tools, and sometimes sample materials to get started. Veymax.com Review

How can I compare Elegoo products?

You can compare Elegoo products using their “Compare Products” feature, accessible from the main navigation bar or footer on Elegoo.com.

This tool allows you to view specifications and features of different models side-by-side to make an informed decision.

Is there an Elegoo community I can join?

Yes, Elegoo has an active community.

You can join the “Elegoo Community” via the link on their homepage or main navigation, which often leads to forums, social media groups, or dedicated platforms where users can share tips, projects, and get support.

Does Elegoo.com offer international shipping?

Yes, Elegoo.com supports international shipping through its various regional stores e.g., US, CA, EU, UK, AU, JP. The website detects your location and suggests the appropriate regional store for localized shipping and currency.

What is Elegoo’s return policy?

Elegoo offers a “14 Days Return” policy, allowing customers to return products within 14 days of receipt, provided the items meet their return conditions.

It is advisable to check their detailed “Refund & Warranty” policy on their website for full terms.

How long is the warranty on Elegoo products?

Elegoo typically offers up to a “1-Year warranty” on its products.

Specific warranty terms and conditions can be found in their “Refund & Warranty” policy on Elegoo.com.

How do I contact Elegoo customer support?

You can contact Elegoo customer support via email at [email protected], as listed on their website. Amzifysolutions.com Review

They also provide a comprehensive “Support Center” with FAQs and troubleshooting guides.

What is the “You Print, We Plant” program?

The “You Print, We Plant” program is an environmental initiative by Elegoo where they commit to planting a tree for every 3D print shared by their users.

It’s a way for the company to contribute to sustainability efforts.

Does Elegoo offer discounts for students or military personnel?

Yes, Elegoo.com offers “Student Discount,” “Military Discount,” and “Healthcare Discount” programs.

Details and eligibility requirements for these programs can be found in the “Program” section of their website’s footer.

Can I buy replacement parts for my Elegoo printer on their website?

Yes, Elegoo.com has a dedicated “Parts & Accs” section where you can find a wide range of replacement parts and accessories for their FDM and Resin 3D printers, post-processing stations, and laser engravers, including LCD screens, build plates, and resin tanks.

What types of materials does Elegoo sell for 3D printing?

Elegoo sells various materials for 3D printing, including FDM filaments like PLA, Silk PLA, Galaxy PLA, Matte PLA, PLA PRO, PETG PRO, ASA, and TPU.

For resin 3D printing, they offer Standard Resin, Water-washable Resin, ABS-like Resin, Plant-based Resin, and Thermochromic Resin, along with resin detergents.

How do I track my order on Elegoo.com?

You can track your order on Elegoo.com by using the “Track Your Order” link available in the main navigation bar or the footer of the website.

You will typically need your order number and email address to retrieve tracking information. Skcoaching1.com Review