Based on looking at the website, Customsclearances.com appears to be a legitimate service for customs clearance in the UK, offering various guides and services for both personal and commercial imports.
The website provides a good amount of detail regarding its operations, locations, and pricing.
Here’s an overall review summary:
- Service Offered: UK Customs Clearance for air, sea, and road freight.
- Pricing Transparency: Advertises a low rate of £29 for standard customs clearance, though it’s important to note this is for “standard” clearance, and more complex scenarios might incur additional charges.
- Information & Resources: Offers numerous free PDF guides, including import guides, EORI number explanations, and information on avoiding scams “Port Shark Scam”. This is a significant positive, demonstrating an effort to educate users.
- Contact Information: Clearly lists a phone number 0208 754 9000 and email [email protected], along with multiple regional phone numbers for various UK ports and airports. Physical address for Yes 2 Ship Ltd the owning company is also provided.
- Operational Details: Detailed descriptions of customs clearance procedures at major UK air and sea ports Heathrow, Gatwick, Manchester, Birmingham, Felixstowe, Southampton, Tilbury, Barking, Thames Port.
- Ethical Stance: From the content, there are no immediate red flags regarding unethical practices, and the focus on avoiding “Port Shark Scams” suggests a commitment to transparency. The service itself—customs clearance—is a necessary part of international trade and is ethically permissible.
- Missing Elements: While comprehensive, the website lacks readily available customer testimonials or external reviews directly on the site, which could build more immediate trust. A dedicated “About Us” section beyond just stating ownership by Yes 2 Ship Ltd could also enhance credibility by detailing the company’s history or team.
- Recommendation: Based on the information presented, Customsclearances.com seems like a straightforward and informative platform for customs clearance services in the UK. However, as with any service, it’s always prudent to read all terms and conditions and confirm specific requirements for your consignment.
Best Alternatives for Ethical, Non-Edible Services General Freight/Logistics:
Given that Customsclearances.com specializes in customs clearance services, which are essential for international trade, direct “alternatives” in the product sense are more about choosing different customs brokers or freight forwarders.
Here are general categories and well-known, ethical companies that offer similar services or are related to global logistics, focusing on reputation and broad availability, primarily within the US or globally, which can be found via major platforms like Amazon or their own corporate sites:
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- Key Features: Global reach, comprehensive customs clearance services, strong reputation in logistics, expertise in diverse commodity types, integrated with UPS shipping services.
- Average Price: Varies significantly based on shipment complexity, value, and origin/destination. typically quoted per transaction.
- Pros: Highly reliable, extensive network, experienced staff, good for businesses needing integrated shipping and customs solutions.
- Cons: Can be more expensive than smaller, specialized brokers for simple clearances. less personalized service compared to boutique firms.
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- Key Features: Part of a vast global logistics network, offers customs brokerage, freight forwarding air, sea, road, and supply chain solutions. Strong presence in international trade.
- Average Price: Custom quotes based on service level, volume, and complexity.
- Pros: Excellent global coverage, expertise in complex international trade regulations, strong digital tools for tracking and management.
- Cons: Pricing can be premium. primarily caters to businesses rather than individual consumers for customs services.
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- Key Features: Specialized customs brokerage and freight forwarding arm of FedEx, offering services like customs filing, duty and tax management, and trade consulting.
- Average Price: Project-based or transaction-based quoting.
- Pros: Seamless integration with FedEx shipping, strong technology for compliance and visibility, knowledgeable in various customs jurisdictions.
- Cons: May be less flexible for non-FedEx related shipments. pricing may be higher for smaller, one-off clearances.
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- Key Features: One of North America’s largest customs brokers, offering a wide range of services including customs consulting, compliance, and trade management. Focus on cross-border trade.
- Average Price: Varies based on services utilized, volume, and complexity of goods.
- Pros: Deep expertise in North American customs, strong focus on compliance and risk management, good for complex trade needs.
- Cons: Primarily North American focused, may not have the same global reach as the major integrators.
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- Key Features: Global logistics provider with strong customs brokerage capabilities, known for sophisticated supply chain solutions and technology-driven services.
- Average Price: Typically works on a contract or project basis for businesses.
- Pros: Very strong in complex, high-volume international logistics. excellent data and analytics for supply chain optimization.
- Cons: Less suitable for small businesses or individual consumers. focus is on comprehensive, enterprise-level solutions.
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- Key Features: A long-standing US-based customs broker and freight forwarder, offering personalized services for various industries, including import/export compliance.
- Average Price: Quoted per service or based on ongoing volume.
- Pros: Known for personalized customer service, strong expertise in US customs regulations, family-owned business ethos.
- Cons: Smaller global footprint compared to the very large players. may have fewer automated tools.
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- Key Features: A major third-party logistics 3PL provider offering freight forwarding, customs brokerage, and managed services. Extensive network of carriers and global reach.
- Average Price: Varies widely based on the specific services, modes of transport, and complexity.
- Pros: Massive network, strong technological platform, ability to handle diverse logistics needs, including customs.
- Cons: As a large 3PL, direct customs brokerage may be part of a broader package, less focused solely on clearance than specialized brokers.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Customsclearances.com Review: A Deep Dive into UK Import Facilitation
Navigating the complexities of international trade, especially customs procedures, can feel like trying to solve a Rubik’s Cube blindfolded.
For businesses and individuals importing goods into the UK, services like Customsclearances.com aim to simplify this process.
Our comprehensive review takes a close look at what this website offers, its transparency, and how it stacks up as a facilitator for ethical and efficient import operations.
Customsclearances.com Overview and First Look
Upon first glance, Customsclearances.com presents itself as a no-frills, highly functional website dedicated to a very specific niche: UK customs clearance.
The homepage immediately offers core contact information, including a phone number 0208 754 9000 and email [email protected], which is a crucial first step for credibility. Countyweddingevents.com Review
It’s owned and operated by Yes 2 Ship Ltd, with their physical address Unit 2 Eversley Way, Thorpe Industrial Estate, Egham, TW20 8RG clearly listed.
This level of transparency concerning the operating entity and its contact details is a strong positive indicator.
- Immediate Offerings: The site highlights a “special low rate of only £29 for standard Customs Clearance at any UK Port.” This direct pricing statement is attractive, though the “standard” qualifier suggests potential for additional charges for more complex situations.
- Resource Rich: A standout feature is the abundance of free downloadable PDF guides. These cover crucial topics like “Air Freight Customs Clearance Charges,” “Sea Freight Customs Clearance Charges,” “Commercial Goods – Import Guide,” “What is an EORI number,” and even a guide to “Beware of the ‘PORT SHARK SCAM’.” This commitment to educating potential clients about common pitfalls and necessary documentation is commendable and aligns with ethical business practices aimed at preventing exploitation.
- Navigational Simplicity: The website structure is straightforward, with clear navigation links such as HOME, GET A QUOTE, QUESTIONS, GUIDES, and CONTACT US. This ease of access to information is vital for users who are often under pressure to clear goods quickly.
Customsclearances.com Service Features
The core service provided by Customsclearances.com is customs clearance across major UK air and sea ports.
Their detailed explanations show a deep understanding of the intricacies involved in these operations. They don’t just offer a service. they educate the user on the process.
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Comprehensive Port Coverage: The website explicitly lists numerous major UK customs points they service, including: Siteonwp.com Review
- Airports: London Heathrow, Gatwick, Manchester, and Birmingham. Each airport receives a dedicated, detailed description of its cargo handling and customs procedures.
- Sea Ports: Felixstowe, Southampton, Tilbury, Barking, and Thames Port. Similar to airports, detailed information on customs procedures and characteristics of each port is provided. For example, the site mentions Felixstowe using the DESTIN8 software package and the challenges of “Southampton PIN Release” systems, indicating practical operational knowledge.
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Application Assistance: They offer advice and free downloads of UK Customs applications, such as C3 forms for personal effects and EORI applications for commercial imports. This is extremely helpful for newcomers to international trade.
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VAT & Duty Estimation Guide: A significant feature is their “Easy Guide to estimate what UK Import Customs VAT & Duty you will pay.” This guide breaks down the calculation into four clear steps:
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Converting goods value to UK Pounds Sterling using official HMRC exchange rates.
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Calculating the total value for HMRC purposes, including shipping costs.
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Estimating basic UK Customs Clearance Import Duty based on the UK Customs Tariff Heading 10-digit number. Videolove.net Review
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Calculating UK Customs Clearance Import VAT costs currently 20% as of Jan 1, 2011, though users should always verify current rates with HMRC.
This level of detail empowers importers to anticipate costs, which is crucial for financial planning and avoiding unexpected charges.
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Payment Options for VAT & Duty: The site clearly explains two primary methods for paying UK VAT & Duty taxes:
- “Do-it-yourself” approach: Importers can pay directly via cash or CHAPS bank transfer. However, the site warns of the severe disadvantages, including potential for misdeclarations leading to high port storage charges and HMRC fines. This honest warning underscores their professionalism.
- Using an Approved Customs Clearance Agent: This is the recommended approach, emphasizing the benefits of agents having direct online links to ports and flexible payment facilities like FAS or DAN accounts, allowing immediate customs clearance. This transparency about the complexities and risks involved is highly ethical.
Customsclearances.com Pros & Cons
When evaluating any service, it’s essential to weigh its strengths against its weaknesses.
Customsclearances.com has several commendable aspects, but also areas where it could enhance its offering. Thunderdrive.eu Review
Pros:
- High Transparency and Information Richness: The website is exceptionally transparent about its services, pricing model for standard clearance, contact details, and the owning company. The vast number of free guides and detailed explanations of customs procedures are invaluable resources.
- Focus on Education and Avoiding Scams: By providing guides on EORI numbers, import terms, and particularly the “Beware of the ‘PORT SHARK SCAM’” document, the site positions itself as an ethical guide, genuinely trying to help importers avoid common pitfalls and deceptive practices.
- Clear Pricing for Standard Service: The £29 standard clearance fee is clearly stated, providing an initial anchor for potential customers.
- Extensive Port and Airport Coverage: Their detailed knowledge and listed capabilities across numerous UK air and sea ports instill confidence in their operational reach.
- Helpful VAT & Duty Calculation Guide: Breaking down the process of estimating import costs is a significant benefit, helping importers budget and plan effectively.
- Operational Clarity: The site explains how customs duties and VAT are paid and the advantages of using an approved agent, providing practical, actionable advice.
Cons:
- Lack of Customer Testimonials/Reviews: While the website provides extensive information, the absence of customer testimonials or external reviews directly linked or featured on the site makes it harder for new users to gauge real-world satisfaction and reliability.
- Outdated Information Minor: The VAT calculation mentions “20% as of 1st Jan 2011.” While the rate might still be 20%, explicitly stating an old date 2011 for a key financial calculation can raise minor concerns about the timeliness of other information. It’s crucial for such figures to be consistently updated.
- Website Aesthetics/User Experience: The website design is functional but somewhat dated compared to modern web standards. While not a deal-breaker for a service-oriented site, a refreshed interface could enhance user experience and perception of professionalism.
- Limited “About Us” Detail: While ownership by Yes 2 Ship Ltd is stated, a more comprehensive “About Us” section detailing the company’s history, mission, or key personnel could further build trust and rapport with potential clients.
- No Online Quote System beyond “Get a Quote” form: While there’s a “GET A QUOTE” link, the immediate availability of a dynamic online calculator for non-standard clearances could improve user convenience. The site relies on phone calls for more complex scenarios, which might be less appealing to those preferring digital interaction.
Customsclearances.com Pricing Structure
The pricing structure for Customsclearances.com is primarily centered around their advertised “special low rate of only £29 for standard Customs Clearance at any UK Port.” This is a highly competitive and transparent rate for basic services.
However, it’s essential to understand the nuances of this pricing:
- Standard Clearance: The £29 rate applies specifically to “standard Customs Clearance.” This implies that straightforward, routine import declarations without complications or special requirements would fall under this fee.
- Potential Additional Charges: For more complex situations, additional services, or non-standard declarations, it is highly likely that extra charges would apply. While the website doesn’t explicitly detail these potential add-ons, the mention of “standard” strongly suggests this. This is common practice in the customs brokerage industry, as complex consignments require significantly more effort and specialized handling. For instance, goods requiring specific licenses, permits, or subject to anti-dumping duties, or those needing physical inspections, would almost certainly incur additional costs.
- VAT & Duty Payments: The £29 fee for clearance does not include the actual UK Import VAT and Duty taxes payable on the goods. The website clearly explains how to calculate these separate charges and the methods for their payment either directly by the importer or facilitated by the customs agent via FAS/DAN accounts. This distinction is vital for importers to understand their total financial liability.
- Quotation Process: For a precise quote tailored to specific consignment details, the website directs users to their “GET A QUOTE” form or encourages them to call. This allows for accurate pricing based on factors like commodity type, value, origin, and any special handling requirements.
- Comparison with Industry Norms: £29 for standard customs clearance is indeed a very low and competitive rate. Many customs brokers charge significantly more, ranging from £50 to £150+ for basic clearances, with higher fees for more involved processes. This low entry price point makes Customsclearances.com attractive for simple, low-risk imports.
How to Navigate Customsclearances.com and Get Started
Getting started with Customsclearances.com is designed to be straightforward, leveraging both online resources and direct communication. Here’s a breakdown of the typical steps: Carewithakan.com Review
- Step 1: Initial Research and Information Gathering:
- Explore the “GUIDES” section: Before even thinking about a quote, dive into the free PDF guides. These are a goldmine for understanding import requirements, documentation like EORI numbers, and potential pitfalls.
- Read the “QUESTIONS” FAQ section: This can answer many common queries about the process, forms, and general customs procedures.
- Understand the “PORT SHARK SCAM” warning: This is a critical read to protect yourself from illegitimate operators.
- Step 2: Calculate Estimated VAT & Duty:
- Utilize the “Easy Guide to estimate what UK Import Customs VAT & Duty you will pay.” This allows you to get a rough idea of the governmental taxes you’ll owe, separate from the clearance fee. Be sure to verify current exchange rates and VAT percentages with official HMRC sources, as the website mentions a 2011 date.
- Step 3: Prepare Your Documentation:
- Based on the guides, ensure you have all necessary paperwork for your specific import commercial invoice, packing list, bill of lading/airway bill, EORI number for commercial goods, C3 form for personal effects, etc.. Having these ready will significantly speed up the process.
- Step 4: Request a Quote:
- Navigate to the “GET A QUOTE” section. Fill out the form with as much detail as possible about your consignment.
- Alternatively, and perhaps more directly for complex queries, call their main number 0208 754 9000 or the specific regional number for your port of entry. The website strongly encourages direct calls for advice.
- Step 5: Engage with the Service:
- Once you receive a quote and agree to the terms, you’ll work with their team to submit the required documentation. They will then handle the declaration to HM Customs & Excise.
- Be prepared to pay the customs clearance fee and arrange for the payment of VAT and Duty either directly or through their facilitated methods.
- Step 6: Goods Release:
- Upon successful clearance and payment of all duties/taxes, your goods will be released from customs.
Key takeaway: The process heavily relies on the user proactively seeking information from the provided guides and then engaging directly, often via phone, for specific quotes and service execution. This is a traditional approach for such services and suggests a human-centric interaction model rather than a fully automated online platform.
Customsclearances.com vs. Major Logistics Providers General Comparison
When considering Customsclearances.com, it’s useful to compare its approach to that of large, integrated logistics providers like UPS, DHL, or FedEx.
While all offer customs clearance, their models and target audiences often differ significantly.
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Customsclearances.com Specialized Brokerage Focus:
- Niche: Primarily focused on customs clearance as a standalone service. While they mention freight types air/sea/road, their core strength seems to be facilitating the customs declaration process rather than providing the physical transport itself.
- Cost Structure: Appears highly competitive for “standard” clearance £29. This makes it very attractive for those who have already arranged their freight transport and just need the customs paperwork handled efficiently and affordably.
- Personalization/Support: The emphasis on phone calls and direct advice suggests a more personalized, human-to-human service, especially for navigating complex questions.
- Resources: Exceptional in providing free, detailed guides and warnings about scams, empowering the importer with knowledge.
- Target Audience: Likely appeals to small to medium-sized businesses SMBs, first-time importers, or individuals shipping personal effects who need a dedicated customs agent without the full suite of logistics services.
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Major Logistics Providers UPS, DHL, FedEx, etc.: Gramgrowing.com Review
- Integrated Services: Offer a complete package: freight transport express, air, sea, ground, warehousing, distribution, and customs clearance as part of their broader supply chain solutions.
- Cost Structure: Customs clearance fees are often bundled into overall shipping costs or are separate but part of a larger contract. For one-off, small shipments, their customs fees might be higher than Customsclearances.com’s stated £29. For high-volume clients, they may offer competitive contracted rates.
- Automation/Technology: Highly invested in digital platforms, tracking systems, and online portals for submitting documentation, managing shipments, and compliance. This offers significant convenience for users comfortable with online self-service.
- Global Reach & Infrastructure: Possess vast global networks, proprietary hubs, and large fleets, enabling seamless cross-border movement and delivery.
- Target Audience: Caters to a wide range, from individual consumers sending parcels to large multinational corporations requiring complex global supply chain management. Businesses seeking a single point of contact for both shipping and customs often prefer these integrated solutions.
Key Differences Summarized:
- Scope: Customsclearances.com is a specialized customs broker. Major providers are integrated logistics giants.
- Pricing Philosophy: Customsclearances.com offers a clear, low entry point for standard clearance. Major providers often have more complex, tiered pricing, or bundle customs into broader logistics packages.
- Technology vs. Personal Touch: Major providers lean heavily on digital automation. Customsclearances.com seems to favor direct communication and personal guidance alongside digital resources.
- Best Fit: Choose Customsclearances.com if you primarily need straightforward customs clearance services at a competitive price and value direct advice. Choose major logistics providers if you need a complete, integrated shipping and customs solution, especially for high volumes or complex international supply chains.
Ethical Considerations in Customs Clearance
Any deviation can lead to severe penalties, legal issues, and financial losses, which are against Islamic principles of honesty, fairness, and avoiding ambiguity gharar.
- Transparency and Honesty Sidq: An ethical customs clearance service, like Customsclearances.com appears to promote, must be transparent about its fees, the import process, and potential challenges. Misrepresenting goods, their value, or origin to reduce duties or bypass regulations is a form of deception ghish and is strictly forbidden. The detailed guides provided by Customsclearances.com, particularly on avoiding scams and understanding duty calculations, contribute positively to transparency.
- Fair Pricing Adl: While the £29 rate for standard clearance is attractive, an ethical service should ensure its overall pricing structure is fair and justifiable, avoiding hidden fees or excessive charges for additional services. This aligns with the principle of just exchange.
- Compliance with Laws Qist: All customs activities must rigorously adhere to the laws and regulations of the importing country in this case, the UK’s HM Revenue & Customs and any relevant international agreements. This includes accurate classification of goods using the correct TARIC codes, correct valuation, and proper documentation. Failing to comply can result in fines, confiscation of goods, and legal prosecution, which brings negative outcomes.
- Avoiding Bribery and Corruption: This is a critical ethical cornerstone. Any attempt to influence customs officials through illicit means is strictly prohibited. The website’s focus on legitimate procedures and warnings about “Port Shark Scams” indirectly supports the anti-corruption stance.
- Protecting Client Interests: An ethical customs broker acts as an agent for the importer, with a responsibility to safeguard their interests within the bounds of the law. This includes advising on best practices, ensuring timely declarations, and minimizing legitimate costs while maximizing compliance.
- Social Responsibility: Facilitating legitimate trade contributes to economic stability and the flow of goods, benefiting society. Conversely, engaging in activities that enable illicit trade, smuggling, or tax evasion harms the broader community and state, which is against the public good.
Customsclearances.com’s emphasis on providing free guides, explaining EORI numbers, and warning about “Port Shark Scams” aligns well with ethical principles by promoting informed decision-making and legal compliance.
They clearly lay out the risks of “do-it-yourself” declarations, advocating for professional assistance to avoid misdeclarations and penalties, which is a responsible approach.
Their stated goal of helping importers avoid hidden charges and scams further reinforces their commitment to ethical practice. Nutrientsdiscovery.com Review
FAQ
What is Customsclearances.com?
Customsclearances.com is a UK-based website operated by Yes 2 Ship Ltd that specializes in providing customs clearance services for goods imported into the United Kingdom via air, sea, and road freight.
How much does standard customs clearance cost with Customsclearances.com?
Customsclearances.com advertises a special low rate of only £29 for standard customs clearance at any UK port.
This fee covers the declaration process for routine imports.
Does the £29 fee include import VAT and Duty?
No, the £29 fee for standard customs clearance does not include the actual UK Import VAT and Duty taxes.
These are separate charges levied by HM Revenue & Customs based on the value and type of goods being imported. Justgeen.com Review
What ports and airports does Customsclearances.com service?
Customsclearances.com services major UK air and sea ports, including London Heathrow, Gatwick, Manchester, Birmingham, Felixstowe, Southampton, Tilbury, Barking, and Thames Port.
How can I get a quote for my specific import?
You can request a quote by filling out the “GET A QUOTE” form on their website or by calling their main contact number 0208 754 9000 or one of the regional phone numbers listed for specific ports.
Does Customsclearances.com offer guidance on EORI numbers?
Yes, Customsclearances.com provides free downloadable guides, including one that explains “What is an EORI number” and how to apply for it for commercial imports.
What is the “Port Shark Scam” mentioned on the website?
The “Port Shark Scam” refers to unscrupulous operators who may mislead importers with hidden charges or fraudulent practices.
Customsclearances.com provides a free guide to help users beware of and avoid such scams, promoting transparency and ethical practices. Jaaxy.com Review
Are there free downloadable guides available on Customsclearances.com?
Yes, the website offers a comprehensive collection of free downloadable PDF guides covering various aspects of customs clearance, including charges for different freight types, import guides, and terms explained.
Is Customsclearances.com suitable for personal effects imports?
Yes, the website explicitly mentions offering advice and free downloads of UK Customs applications, including C3 forms for personal effects, indicating they service personal imports.
How do I calculate estimated UK Import Customs VAT & Duty?
Customsclearances.com provides an “Easy Guide” to estimate these costs.
It involves converting goods value to GBP, adding shipping costs for total value, calculating duty based on the UK Customs Tariff Heading, and then calculating VAT typically 20% on the total value plus duty.
What is the recommended way to pay UK VAT & Duty taxes according to the website?
The website recommends using the services of a UK Approved Customs Clearance Agent, like themselves, who often have flexible payment facilities such as FAS or DAN accounts, allowing for immediate customs clearance and release of goods. Pawesomebuddyboxes.com Review
Can I pay UK VAT & Duty taxes directly myself?
Yes, you can pay directly via cash or same-day bank transfer CHAPS. However, Customsclearances.com warns that this “do-it-yourself” approach carries significant risks, including serious offenses for wrong declarations and potential for high port storage charges and HMRC fines.
Does Customsclearances.com handle both air and sea freight customs clearance?
Yes, they provide customs clearance services for both air freight at major UK airports and sea freight at key UK sea ports.
What is an EORI number and why is it needed?
An EORI Economic Operator Registration and Identification number is a unique identification number used by customs authorities in the UK and EU for commercial importers and exporters.
It is required for customs clearance of commercial goods into the UK.
What if my goods are in “EC Free Circulation”?
Goods manufactured or imported with duties and taxes paid within a European Community member country are considered in “Free Circulation” and can freely cross UK borders without incurring additional UK import VAT & Duty taxes. Themedicaltherapygroup.com Review
Are all imports into the UK subject to VAT & Duty taxes?
No, not all imports.
Goods in “EC Free Circulation” and “Low Value Goods” under £18 Sterling for air freight can be customs cleared without incurring UK VAT & Duty taxes.
How quickly are customs clearances typically handled?
The website states that customs clearance times at Gatwick Airport are as quick as London Heathrow, comparable to Manchester and Birmingham International Airports, suggesting a relatively fast procedure.
Does Customsclearances.com offer advice on import commercial shipping terms?
Yes, they provide a free downloadable PDF guide titled “Import Commercial Shipping Terms Explained,” which is crucial for understanding responsibilities in international trade.
What is the contact email for Customsclearances.com?
The contact email for Customsclearances.com is [email protected]. Amazon-3000.com Review
What are the disadvantages of handling customs clearance yourself, according to Customsclearances.com?
According to the website, the main disadvantages of a “do-it-yourself” approach are that it is a serious offense to wrongly declare UK customs clearance import tariffs, and misdeclarations often lead to high port storage charges and HM Revenue & Customs UK fines.
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