
Based on checking the website Pictureframeshop.com, it appears to be a legitimate online presence for a physical gallery and picture frame shop located in Hawaii.
The site primarily showcases framed art prints and offers framing services.
While the site provides some essential information, it lacks several key elements commonly found on highly trustworthy e-commerce platforms, which might raise questions for potential customers seeking a comprehensive online shopping experience.
Here’s an overall review summary:
- Website Focus: Sells framed art prints and promotes custom framing services.
- Physical Location: Appears to be linked to “Cunningham Gallery & The Picture Frame Shop” in Hawaii.
- Contact Information: Limited to store hours and an implicit physical address through the gallery name. No direct phone number or email address prominently displayed for online inquiries.
- Transparency: Lacks clear “About Us” page detailing the company’s history, mission, or team. No easily accessible “Privacy Policy” or “Terms of Service” links.
- Customer Support: No live chat, explicit customer service contact, or FAQ section addressing common online purchase concerns.
- Security Badges: No visible trust seals or security badges typically associated with secure online transactions.
- Shipping & Returns: No clear, dedicated pages outlining shipping policies, return processes, or warranty information.
- Product Information: Product descriptions are basic, primarily focusing on the art piece itself rather than the framing materials or customizable options.
- Social Proof: Lacks customer reviews or testimonials directly on the product pages or a dedicated section.
The site functions more as a digital storefront for a local business rather than a robust e-commerce platform designed for national or international online sales with full transparency and customer support.
For those accustomed to the extensive information and assurances provided by major online retailers, Pictureframeshop.com might feel somewhat incomplete.
Here are some alternatives for purchasing high-quality framed art or custom framing services online:
- Art.com:
- Key Features: Vast selection of art prints, posters, and framed art. various framing and matting options. art advisory services.
- Average Price: Varies widely, from affordable prints to high-end framed pieces e.g., $20 – $500+.
- Pros: Huge inventory, customizable framing, frequent sales, reputable name.
- Cons: Can be overwhelming due to selection size, quality can vary across different prints.
- Framebridge:
- Key Features: Online custom framing service for photos, art, and objects. pre-designed frame styles. excellent packaging.
- Average Price: Custom framing typically ranges from $39 for small items to $250+ for larger pieces.
- Pros: User-friendly online design tool, high-quality materials, professional finish, free shipping.
- Cons: Can be more expensive than DIY framing, limited international shipping.
- Simply Framed:
- Key Features: Professional online custom framing for art prints, photos, and textiles. museum-quality materials. partnerships with artists and galleries.
- Average Price: Similar to Framebridge, starting around $75 for small frames to $400+ for large.
- Pros: High-end quality, curated frame styles, great for valuable art, responsive customer service.
- Cons: Premium pricing, slightly less intuitive design interface than some competitors.
- Levis Fine Art & Framing:
- Key Features: Custom framing and art printing services. emphasis on conservation and archival quality. Giclee printing.
- Average Price: Custom quotes based on size and materials.
- Pros: Specialization in fine art, archival quality, personalized service.
- Cons: Less emphasis on pre-made framed art for quick purchase, pricing might require direct inquiry.
- Custom Picture Frames:
- Key Features: Offers a wide variety of custom picture frame styles, materials wood, metal, and matting options. DIY framing supplies.
- Average Price: Varies significantly based on material and size e.g., $15 – $150+ for custom frames.
- Pros: Good for DIY enthusiasts, competitive pricing for raw frames, large selection of frame mouldings.
- Cons: Requires customer to assemble or frame themselves, might not be suitable for those seeking a finished product.
- Blick Art Materials:
- Key Features: Extensive selection of art supplies, including pre-made frames, custom frame kits, and framing tools.
- Average Price: Pre-made frames from $10-$100+, custom framing supplies vary.
- Pros: Reputable art supply retailer, good for artists and hobbyists, frequently offers discounts.
- Cons: Primarily an art supply store, not specialized solely in framing services. less focus on finished framed art pieces.
- Amazon Framing Options:
- Key Features: Wide array of pre-made frames, some sellers offer custom sizing, various styles and materials.
- Average Price: Highly variable, from under $10 to several hundred for larger or specialized frames.
- Pros: Convenient, fast shipping especially with Prime, competitive pricing, huge selection.
- Cons: Quality can vary significantly between sellers, less personalized service for custom framing, returns can sometimes be complex.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Pictureframeshop.com Review & First Look
Upon initial inspection, Pictureframeshop.com presents itself as a clean, albeit somewhat sparse, online storefront.
The homepage immediately conveys its core business: framing and selling art, primarily emphasizing a connection to a physical entity, “Cunningham Gallery & The Picture Frame Shop.” This dual identity suggests a local business extending its reach online rather than a purely digital enterprise.
The site’s aesthetic is straightforward, prioritizing visual content like featured art pieces over extensive textual descriptions or detailed navigational elements.
This design choice, while clean, might leave visitors accustomed to more robust e-commerce platforms wanting more information about the company’s background, policies, and broader service offerings.
Key Observations: Eman.unaux.com Review
- Homepage Clarity: The site clearly states its purpose: “Framing your world with Aloha.” This tagline, coupled with images of framed art, quickly establishes the business’s niche.
- Featured Products: A prominent “Featured Gallery collection” section highlights various framed prints and oil on canvas pieces, complete with prices. This immediate display of products is a standard e-commerce practice.
- Blog Integration: The homepage features snippets of articles like “How To Measure A Picture Frame Size” and “How To Get Photo Framed.” This blog content attempts to provide value and establish expertise, which is a positive sign for engagement.
- Limited Navigation: The top navigation is minimal, primarily focusing on “Store Hours,” “Cunningham Gallery & The Picture Frame Shop,” and a “Cart” icon. Crucial links like “About Us,” “Contact Us,” “Shipping,” or “Returns” are conspicuously absent from the primary navigation.
- Subscription Prompt: A pop-up or banner about “Super Secret Squirrel Stuff” encourages email subscriptions, promising infrequent emails. This is a common marketing tactic but could be better integrated with a clear value proposition beyond “cool stuff.”
First Impressions:
The overall impression is that Pictureframeshop.com is a work in progress in terms of its online presence, or it is intentionally minimalist, relying on its physical storefront’s reputation.
While functional for browsing products, the lack of comprehensive information regarding policies, customer support, and company background makes it less competitive compared to established online retailers in the framing and art space.
It’s a shop that clearly has a physical presence but hasn’t fully translated the confidence and transparency of a robust online operation.
Pictureframeshop.com Pros & Cons
When evaluating Pictureframeshop.com, it’s essential to weigh its strengths against its areas for improvement, especially when considering it as a reliable online vendor for custom framing and art purchases. Tenetlive.com Review
Pros
- Clear Niche and Product Focus: The website is unequivocally about picture frames and framed art. This specialization can be appealing to customers looking for a dedicated service rather than a general marketplace.
- Showcase of Actual Products: The “Featured Gallery collection” prominently displays actual framed artworks with prices, providing immediate visual examples of their offerings. This is crucial for an art-related business.
- Local Connection and Authenticity: The direct mention of “Cunningham Gallery & The Picture Frame Shop” and the inclusion of store hours strongly suggest a legitimate brick-and-mortar business. This can build trust with local customers or those who prefer to deal with a real-world entity.
- Informative Blog Content: The presence of articles like “How To Measure A Picture Frame Size” and “How To Get Photo Framed” demonstrates an effort to provide valuable information and position the business as an expert in its field. This type of content can be highly beneficial for SEO and customer education.
- Artistic Focus: The inclusion of artist profiles, such as Patrick Warren, adds an artistic and personal touch, enhancing the gallery feel and potentially attracting art enthusiasts.
- Secure Payment Gateway Assumed: While not explicitly stated on the homepage, modern e-commerce platforms typically integrate secure payment gateways, which is a fundamental expectation for online transactions. This is an assumption as no explicit badges or security information is provided.
Cons
- Lack of Essential Information: This is perhaps the most significant drawback. There are no prominent links for “About Us,” “Contact Us” beyond store hours, “Shipping Policy,” “Return Policy,” “Privacy Policy,” or “Terms of Service.” For online shoppers, this absence can be a major red flag, as it creates uncertainty about how the business operates and handles customer issues.
- Limited Contact Options: Only physical store hours are provided. There is no visible phone number, email address, or live chat support for online inquiries or issues, which is standard practice for credible online stores.
- No Customer Reviews or Testimonials: The absence of customer feedback, ratings, or testimonials makes it difficult for new visitors to gauge the quality of products or services and the overall customer experience. Social proof is vital in building trust.
- Absence of Trust Signals: The website lacks common trust badges or security certifications e.g., McAfee Secure, SSL certificate indicators beyond the browser’s address bar. While an SSL is likely present for basic security, overt signals reinforce trustworthiness.
- Unclear Custom Framing Process: While “Framing your world with Aloha” is a tagline, the website doesn’t clearly outline how a customer would initiate a custom framing order online, including how to send photos, choose materials, or get quotes. The site primarily showcases pre-framed art.
- Basic Product Descriptions: Product pages offer minimal detail. For instance, information about the type of frame material, glass type UV protective, anti-glare, matting details, or hanging hardware is not readily apparent for the listed items.
- Navigation Issues: The “Skip to content” link is a minor accessibility feature but highlights a potentially less-than-intuitive site structure. The overall navigation feels underdeveloped for an e-commerce site.
- “Super Secret Squirrel Stuff” Marketing: While an attempt at playful marketing, this phrase for an email subscription might come across as unprofessional or vague to some users, especially those looking for a serious business engagement.
- No Clear Refund or Exchange Policy: The biggest concern for any online purchase is the ability to return or exchange items if they don’t meet expectations or arrive damaged. Without a stated policy, customers are left in the dark.
- Lack of Price Transparency for Services: While art pieces have prices, there’s no clear pricing structure or estimation tool for custom framing services.
For a discerning online shopper, these omissions could be a significant deterrent.
Pictureframeshop.com Alternatives
Given the limitations of Pictureframeshop.com in terms of its online transparency and comprehensive e-commerce features, several established alternatives offer more robust platforms for purchasing framed art or utilizing custom framing services.
These alternatives generally provide clearer policies, better customer support, and a more streamlined online experience.
For Custom Framing Services:
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Toursierpecr.com Review
- Why it’s a strong alternative: Framebridge revolutionized online custom framing. You mail in your art or upload digital files, choose from a curated selection of high-quality frames and mats, and they handle the rest. Their transparency in pricing, clear process, and excellent customer service set them apart.
- Key Features: Mail-in service, digital upload for prints, wide range of stylish frames, museum-quality materials, user-friendly design interface, free shipping on all orders.
- Typical User: Anyone looking for hassle-free, professional custom framing without leaving home.
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- Why it’s a strong alternative: Similar to Framebridge but often catering to a slightly more art-gallery-focused clientele, Simply Framed also offers a seamless online custom framing experience. They emphasize archival quality and conservation.
- Key Features: Mail-in or upload options, curated frame collections, partnerships with artists and galleries, focus on archival materials, online design tool.
- Typical User: Art collectors, interior designers, or individuals seeking high-quality, long-lasting custom framing for valuable pieces.
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- Why it’s a strong alternative: For those who prefer a more DIY approach or have specific technical requirements, American Frame allows you to order custom frame components molding, mats, glass cut to your exact specifications. They also offer full-service framing.
- Key Features: Extensive selection of frame styles and materials, custom cutting services, options for various glazing glass/acrylic and matting, resources for DIY framers.
- Typical User: Artists, photographers, or hobbyists who want to assemble frames themselves, or those needing very specific frame dimensions and materials.
For Purchasing Framed Art and Prints:
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- Why it’s a strong alternative: As one of the largest online art retailers, Art.com offers an immense selection of prints, posters, and framed art across virtually every style and subject. They provide extensive customization options for framing and matting.
- Key Features: Millions of images, custom framing configurator, various print mediums canvas, paper, metal, frequent sales and promotions.
- Typical User: Anyone looking for a wide variety of art prints, from reproductions of famous masterpieces to contemporary works, with the option to have them professionally framed.
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- Why it’s a strong alternative: Minted focuses on unique, independently sourced art from a global community of artists. Their framed art collection is curated, often featuring more contemporary and unique designs, and they emphasize quality prints and framing.
- Key Features: Exclusive designs, artist-sourced art, high-quality printing, custom framing options though more limited than dedicated framers, beautiful packaging.
- Typical User: Shoppers seeking unique, modern, or independent art pieces with good quality framing for home decor.
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- Why it’s a strong alternative: For truly unique, handmade, or vintage framed art, Etsy is a treasure trove. You’re buying directly from artists and small businesses, often allowing for custom requests and a more personal connection to the creator.
- Key Features: Handmade and vintage items, direct communication with sellers, unique and customizable art, global marketplace.
- Typical User: Individuals looking for one-of-a-kind pieces, supporting independent artists, or seeking personalized framed gifts.
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- Why it’s a strong alternative: While they specialize in canvas prints, Great Big Canvas also offers framed canvas art. They are known for high-quality printing and a vast selection, often catering to large-format needs.
- Key Features: Large selection of images, various sizes, canvas printing, framed canvas options, durable and vibrant prints.
- Typical User: Customers looking for large-scale art, often preferring the texture and look of canvas, with framing options available.
These alternatives offer a more transparent and feature-rich online experience, addressing the gaps identified in Pictureframeshop.com’s current online presentation.
They provide clear policies, dedicated customer support, and often more detailed product customization, which are crucial for building trust and ensuring customer satisfaction in the online marketplace.
How to Get Photo Framed
Getting a photo framed is a fantastic way to preserve memories, enhance decor, and showcase cherished images.
The process has evolved significantly with the advent of online custom framing services, making it more accessible than ever. Gammacapitals.com Review
Whether you prefer a hands-on approach or a professional service, understanding your options is key.
Traditional vs. Online Framing
Historically, framing involved visiting a local frame shop, consulting with a framer, and selecting materials in person.
While this still offers a personalized touch, online framing services have streamlined the process, offering convenience and often competitive pricing.
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Traditional Local Frame Shop:
- Pros: Expert advice, hands-on selection of materials, ability to see and feel samples, immediate consultation for complex projects.
- Cons: Can be more expensive, requires physical travel, limited by local inventory, longer turnaround times.
- Process: Bring your photo to the shop, discuss options frame style, matting, glass type, receive a quote, pick up the finished frame later.
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Online Custom Framing Services: Fishermanshub.com Review
- Pros: Convenience frame from home, often transparent pricing, broader selection of materials, typically quicker turnaround for standard sizes, professional quality.
- Cons: Cannot physically see materials before ordering rely on digital representations, requires careful measurement/uploading, shipping time.
- Process:
- Upload or Mail: For digital photos, you upload the high-resolution image to the framing website. For physical photos or artwork, the service will provide a pre-paid shipping label to send your item in.
- Design Your Frame: Use the online design tool to select frame styles, colors, matting options single, double, triple, and glass types e.g., standard acrylic, UV-protective, anti-glare. Most tools offer real-time previews.
- Approve & Order: Once you’re satisfied with the design and price, place your order. The service then prints your digital photo if applicable and professionally frames it.
- Receive Your Framed Photo: The finished, framed photo is securely packaged and shipped directly to your door, ready to hang.
Key Considerations When Framing a Photo
- Photo Quality: For digital prints, ensure you have a high-resolution image. A low-resolution photo will appear pixelated when enlarged.
- Frame Style: Consider the aesthetic of the photo and the room where it will hang. Modern, minimalist frames suit contemporary photos, while ornate frames might complement traditional portraits.
- Matting: A mat or passe-partout is the border around the photo, inside the frame. It provides visual breathing room, protects the photo from touching the glass, and can enhance the artwork. Acid-free mats are crucial for long-term preservation.
- Glass/Acrylic:
- Standard Acrylic/Glass: Basic protection, usually UV-filtering to some extent.
- UV Protective: Blocks a significant percentage of UV light, crucial for preventing fading of your photo over time.
- Non-Glare/Anti-Reflective: Reduces reflections, improving visibility in well-lit rooms.
- Museum Quality: Offers superior UV protection and minimal reflections, ideal for valuable or irreplaceable photos.
- Hanging Hardware: Ensure the framed photo comes with appropriate hanging hardware wire, D-rings, sawtooth hangers suitable for its size and weight.
By understanding these options and considerations, you can confidently choose the best method to frame your photos, ensuring they are beautifully displayed and preserved for years to come.
How to Measure A Picture Frame Size
Accurately measuring a picture frame size is crucial, whether you’re purchasing a new frame for an existing piece of art or cutting a custom mat. The standard for picture frame measurement refers to the size of the opening, not the external dimensions of the frame itself. This opening is what will hold your artwork, photo, or mat.
Understanding the Measurement Standard
When you see a frame advertised as “8×10,” it means the opening where the art goes is 8 inches by 10 inches.
This is also often referred to as the “rabbet size” or “art size.”
Key Rule: The size of the frame you need should always match the outer dimensions of the artwork or photo you intend to put inside it. Seacoastonline.com Review
Step-by-Step Measurement for an Existing Picture or Artwork
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Gather Your Tools:
- A reliable tape measure or ruler preferably metal for accuracy.
- A pencil and paper to note down measurements.
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Remove the Artwork if applicable: If you are framing an existing piece that is already in a frame, carefully remove it to measure the artwork directly. This ensures you get the exact dimensions without being misled by a potential mat opening.
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Measure the Width: Lay your artwork flat on a clean, stable surface. Measure the width from one edge to the opposite edge. Measure across the very top, the middle, and the bottom of the artwork. Note down the largest consistent measurement.
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Measure the Height: Similarly, measure the height from the top edge to the bottom edge. Measure down the left side, the middle, and the right side. Note down the largest consistent measurement.
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Round Up Slightly if Needed: If your measurements are, for example, 7.9 inches by 9.9 inches, you would typically round up to the nearest common size, which would be 8×10 inches. Frames are often manufactured with a small tolerance e.g., 1/16th of an inch larger in the rabbet to allow for easier insertion of the artwork and mat. Herexclusivegym.com Review
- Example: If your photo is exactly 5×7 inches, you buy a 5×7 inch frame. The frame’s opening will actually be slightly larger, maybe 5 1/8 x 7 1/8 inches, to ensure a snug but not too tight fit.
Measuring for a New Mat if using one
If you plan to use a mat, the process involves two measurements:
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Outer Mat Size: This is the measurement that goes into the frame opening. It should match your artwork’s full dimensions. So, if your artwork is 8×10, and you want to mat it for an 11×14 frame, the outer mat size will be 11×14.
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Inner Mat Opening Window Size: This is the cut-out portion of the mat through which your artwork will be visible. This opening should typically be slightly smaller than your artwork’s visible area e.g., 1/8 inch smaller on each side to create a “lip” that prevents the artwork from falling through the opening.
- Example: If your artwork is 8×10 inches, you might order a mat with an outer size of 11×14 inches and an inner opening of 7.75 x 9.75 inches. This will create an overlap that hides the edges of the artwork and holds it securely behind the mat.
Tips for Accurate Measurement
- Measure Twice, Cut Once: Always double-check your measurements to avoid errors.
- Measure the Artwork, Not an Old Frame: Don’t rely on the dimensions of an old frame. The artwork itself is the true reference.
- Consider Artwork Thickness: For very thick artworks e.g., canvas boards, multiple layers, ensure the frame’s “rabbet depth” the depth of the recess where the art sits is sufficient. This information is usually provided for custom frames.
- Convert to Inches: While some measurements might initially be in centimeters, most frames in the US are sold in inches, so convert accordingly.
By following these guidelines, you can ensure that your chosen frame or mat perfectly fits your artwork, resulting in a professional and aesthetically pleasing display.
How to Cancel Pictureframeshop.com Subscription if applicable
Based on the information available on the Pictureframeshop.com homepage, there is a prominent call to action for users to “subscribe” to what they term “Super Secret Squirrel Stuff,” promising access to “cool stuff that only top secret operators have access to first!” and assuring users they are “not the kind to send a bunch of emails, promise.” Proofreadresearchservice.com Review
However, the website does not provide any explicit instructions or links on how to cancel this subscription. This omission is a significant concern for user control and transparency. In the absence of direct instructions, here’s a general guide on how one would typically attempt to cancel such a subscription for a website, acknowledging that specific steps might vary and could require direct communication with Pictureframeshop.com.
General Steps to Cancel an Email Subscription
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Check Your Email Inbox for Past Communications:
- Look for any emails received from Pictureframeshop.com or Cunningham Gallery. Every legitimate marketing email, especially those from businesses operating in regions with privacy regulations like GDPR or CAN-SPAM Act in the US, is legally required to include an “unsubscribe” link.
- Locate the “Unsubscribe” Link: This link is almost always found in the footer of the email, often in small print. Click this link.
- Follow the Unsubscribe Process: The link will usually take you to a webpage where you can confirm your unsubscription or manage your email preferences. Some systems might ask for a reason for unsubscribing, which is optional.
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Search the Website Limited Option for Pictureframeshop.com:
- While Pictureframeshop.com’s homepage does not have a clear “Manage Subscription” or “Account Settings” section, it’s worth checking if these exist elsewhere.
- Look for links in the footer or hidden menus that might lead to an “Account,” “Profile,” or “My Preferences” section. If you created an account to subscribe, logging in might give you control over email preferences.
- Check a “Contact Us” Page: If no direct unsubscribe link is found in emails or on the site which would be highly unusual and non-compliant for email marketing, your only recourse would be to find a general contact method. Pictureframeshop.com does not prominently display a general “Contact Us” page, email address, or phone number. The most specific contact information visible is the physical store hours.
What to Do If No Unsubscribe Link is Found for Pictureframeshop.com
If, for some reason, you cannot find an unsubscribe link in their emails which would be a serious compliance issue on their part or a clear method on their website:
- Attempt to Contact Directly if contact info can be found: Search for a general contact email address or phone number for “Cunningham Gallery & The Picture Frame Shop” through a web search e.g., Google their physical address or business name. You would then need to explicitly request to be removed from their mailing list.
- Mark as Spam: As a last resort, if you continue to receive unwanted emails and cannot unsubscribe, mark their emails as spam in your email client. This teaches your email provider to filter future messages from that sender into your junk folder and can help protect other users if enough people report them.
Important Note for Pictureframeshop.com: The absence of a clear unsubscribe path for their “Super Secret Squirrel Stuff” subscription on their website is a significant user experience flaw and potentially a compliance issue regarding email marketing best practices and regulations. Reputable websites always make it easy for users to opt out of communications. Pearlbaywaxco.com Review
Pictureframeshop.com Pricing
Based on the information available on the Pictureframeshop.com homepage, pricing is primarily displayed for individual framed art pieces that are part of their “Featured Gallery collection” and “Latest Arrivals.” The website operates more like a digital storefront for existing art rather than a comprehensive platform for custom framing services with an online pricing calculator.
What is Visible About Pricing:
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Individual Product Pricing: The homepage clearly lists prices for specific framed art pieces. For example:
"Maleana" and Royal Hawaiian Menu Detail, Framed Prints - John Kelley
: $1,000.00 USD"Island Noon", Print, Pegge Hopper
: $65.00 USDReclining Woman with Fan, Print, Pegge Hopper
: $65.00 USD"King's View" Gallery Wrap Oil on Canvas - Bonnie Sol
: $1,320.00 USD
These prices reflect the cost of the finished, framed artwork as displayed.
What is NOT Visible About Pricing:
- Custom Framing Service Pricing: The website strongly implies custom framing services with taglines like “Framing your world with Aloha,” but there is no transparent pricing model for these services.
- There is no online calculator, no price list for different frame materials wood, metal, glass types standard, UV, anti-glare, or matting options.
- There’s no clear method for obtaining a quote for a custom framing job online. This means potential customers interested in framing their own items would likely need to contact the physical store directly or visit in person, which negates the convenience of an online presence.
- Shipping Costs: No information about shipping costs is visible on the homepage or easily accessible through prominent links. This is a critical piece of information for online buyers, as shipping can significantly impact the total cost, especially for larger or more delicate framed items.
- Sales Tax: While sales tax is typically calculated at checkout based on the shipping address, the website does not provide any pre-checkout information or estimates regarding how sales tax will be applied.
- Return/Refund Policy Costs: There is no visible information regarding potential restocking fees, return shipping costs, or other charges associated with returns or exchanges, as a comprehensive “Return Policy” page is missing.
Implications of Current Pricing Presentation:
The current pricing structure on Pictureframeshop.com suggests that its online presence is primarily focused on showcasing and selling pre-framed gallery pieces, with custom framing being a service handled offline.
This approach might deter online customers who expect full transparency and the ability to price out custom work without direct personal contact. Transglobaloverseas.com Review
For a website aspiring to be a comprehensive e-commerce platform for framing, the lack of detailed pricing for custom services, shipping, and returns is a significant drawback.
Most successful online framing businesses like Framebridge or American Frame provide interactive pricing tools that allow customers to estimate costs before committing, which builds trust and confidence in the purchasing process.
Pictureframeshop.com vs. Competitors
Comparing Pictureframeshop.com to established online custom framing and art retailers reveals significant differences in scope, transparency, and overall user experience.
While Pictureframeshop.com appears to be a digital extension of a physical gallery, its online capabilities lag behind those designed purely for e-commerce.
Scope and Service Offering
- Pictureframeshop.com: Primarily showcases pre-framed art pieces from their gallery and implies custom framing services. Its online functionality focuses on displaying inventory rather than a full-service custom framing portal. The emphasis is on local pick-up or highly curated art sales.
- Framebridge / Simply Framed: These are dedicated online custom framing services. Their core business model is to allow customers to upload digital files or mail in physical artwork, design a frame online using intuitive tools, and receive a professionally framed piece back. They offer a vast array of frame styles, matting options, and glass types, all configurable and priced in real-time.
- Art.com / Minted: These are large-scale online art print retailers. They offer millions of art pieces that can be purchased as prints, and crucially, they provide comprehensive in-house framing options that can be customized digitally before purchase. Their focus is on high-volume art sales with integrated framing.
Transparency and Information
- Pictureframeshop.com: Lacks essential information. No dedicated pages for “About Us,” “Contact Us” beyond store hours, “Shipping Policy,” “Return Policy,” or “Privacy Policy” are prominently displayed. This opaqueness is a major concern for online trust.
- Competitors e.g., Framebridge, Art.com: Excel in transparency. They provide highly detailed “How It Works,” “FAQ,” “Shipping,” and “Return Policy” pages. Their “About Us” sections typically detail company history, mission, and team. Privacy policies and terms of service are easily accessible, building strong consumer confidence. For instance, Framebridge explicitly states its guarantee and return policy.
User Experience and Customization Tools
- Pictureframeshop.com: The user experience is basic. It allows browsing pre-framed items and reading blog posts. There’s no interactive tool to design custom frames or visualize how a photo would look with different frame and mat combinations.
- Competitors e.g., Framebridge, American Frame: Offer sophisticated online design tools. Customers can upload an image and see real-time previews of different frame styles, mats, and even wall colors. This interactive experience empowers customers to make informed design choices. For custom component sellers like American Frame, detailed product filters and measuring guides are standard.
Pricing Model
- Pictureframeshop.com: Displays fixed prices for existing gallery pieces. No transparent pricing for custom framing services or online quote generation.
- Competitors: Provide clear and often real-time pricing for custom framing. Services like Framebridge or American Frame have calculators where the price updates as you select different sizes, frame styles, and materials. Shipping costs are usually clearly stated or included.
Trust Signals and Customer Support
- Pictureframeshop.com: Minimal trust signals. No visible customer reviews, trust badges, or easily identifiable direct customer support channels phone, email, live chat.
- Competitors: Heavily leverage trust signals. They feature customer reviews often with photos, testimonials, clear contact information, and dedicated customer service teams. Many display security badges SSL, payment processor logos and often offer a satisfaction guarantee. For example, Minted showcases artist bios and community engagement, adding another layer of authenticity.
In essence, Pictureframeshop.com serves as a foundational online presence for a local business.
While it effectively showcases some of its products, it falls short of the comprehensive, user-friendly, and transparent online shopping experience offered by its more established competitors in the digital framing and art retail space.
Customers seeking convenience, detailed information, and robust customization options will likely find more satisfaction with dedicated online framing services or large art retailers.
FAQ
Is Pictureframeshop.com a legitimate website?
Based on looking at the website, Pictureframeshop.com appears to be a legitimate online presence for a physical business called “Cunningham Gallery & The Picture Frame Shop” located in Hawaii, as evidenced by the stated store hours and physical address implicit in the gallery’s name.
However, its online e-commerce functionality and transparency are limited compared to standard online retailers. Berkeleynucleonics.com Review
What products does Pictureframeshop.com sell?
Pictureframeshop.com primarily sells framed art prints and oil on canvas pieces from its featured gallery collection.
It also implies custom framing services, though details on how to order these online are not provided.
Does Pictureframeshop.com offer custom framing online?
While the website uses the tagline “Framing your world with Aloha” and mentions “The Picture Frame Shop,” it does not provide an online tool or clear process for ordering custom framing services directly through the website. It primarily showcases pre-framed artwork.
How can I contact Pictureframeshop.com for support?
The website prominently displays store hours for “Cunningham Gallery & The Picture Frame Shop.” However, a direct contact phone number, email address, or online contact form for customer support or online inquiries is not readily visible on the homepage or in a dedicated “Contact Us” section.
What are the payment methods accepted by Pictureframeshop.com?
The website doesn’t explicitly state accepted payment methods on its homepage. Duonaina.com Review
Typically, during the checkout process, modern e-commerce sites accept major credit cards Visa, Mastercard, American Express and sometimes digital payment options like PayPal.
Does Pictureframeshop.com have a return policy?
A dedicated “Return Policy” page or clear information regarding returns, exchanges, or refunds is not visibly available on Pictureframeshop.com’s homepage or through prominent navigation links.
This is a significant omission for an online retailer.
Is shipping information available on Pictureframeshop.com?
No, information regarding shipping costs, delivery times, or shipping policies is not visibly available on Pictureframeshop.com’s homepage or through easily accessible links.
Are there customer reviews for Pictureframeshop.com?
Based on the homepage, there are no visible customer reviews, ratings, or testimonials directly on the product pages or in a dedicated section to provide social proof. Americastestkitchen.com Review
Does Pictureframeshop.com offer an “About Us” section?
No, an “About Us” page detailing the company’s history, mission, or team is not prominently displayed on Pictureframeshop.com’s homepage.
How do I unsubscribe from Pictureframeshop.com’s email list?
The website encourages subscriptions to “Super Secret Squirrel Stuff” but does not provide direct instructions on how to unsubscribe on the site.
You would typically find an “unsubscribe” link in the footer of any emails received from them.
What types of art are sold on Pictureframeshop.com?
Pictureframeshop.com sells various types of framed art, including framed prints e.g., “Maleana,” “Island Noon”, gallery wrap oil on canvas, and features different collections like Ceramics, Block Print, Oil on Canvas, and Serigraph.
What are the prices of framed art on Pictureframeshop.com?
Prices for framed art on Pictureframeshop.com vary depending on the piece.
For example, some framed prints are listed at $65.00 USD, while an oil on canvas piece is priced at $1,320.00 USD, and other framed prints at $1,000.00 USD.
Does Pictureframeshop.com have physical store hours?
Yes, Pictureframeshop.com prominently displays the store hours for “Cunningham Gallery & The Picture Frame Shop” as Monday – Friday 10 am – 5 pm, with Saturday and Sunday closed. Holidays may affect normal hours.
Are there any security badges or trust seals on Pictureframeshop.com?
No, there are no visible trust seals, security badges like McAfee Secure or Norton Secured, or overt indications of specific security measures beyond what a standard browser might indicate for an SSL certificate.
What is the “10x10x10 Artist’s Challenge” mentioned on the site?
The “10x10x10 Artist’s Challenge” is an exhibit featured at the Wailoa Center in Hilo, showcasing work from 15 alumni and three new artists, including Patrick Warren, who works for Cunningham Galleries/The Picture Frame Shop.
Does Pictureframeshop.com provide guides for framing?
Yes, the website features blog articles like “How To Measure A Picture Frame Size” and “How To Get Photo Framed,” which offer guidance on aspects of picture framing.
Can I track my order on Pictureframeshop.com?
The website does not explicitly mention order tracking capabilities on its homepage or provide a link to a dedicated order tracking page.
Is Pictureframeshop.com good for bulk orders?
The website does not provide any information or special provisions for bulk orders, discounts, or commercial accounts.
Its current presentation suggests a focus on individual art sales.
Are the artists featured on Pictureframeshop.com local?
Yes, the website highlights local artists, such as Patrick Warren, who lives in Kurtistown on the Big Island of Hawaii and works for Cunningham Galleries/The Picture Frame Shop, emphasizing a connection to the local art scene.
Does Pictureframeshop.com offer gift cards?
Information regarding the availability of gift cards is not present on Pictureframeshop.com’s homepage or through any visible navigation links.
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