Nikosgrill.co.uk Review

Based on looking at the website, Nikosgrill.co.uk appears to be an online platform for a take-away and delivery service specializing in steak, burgers, and gyros in Bury St Edmunds, UK. However, a significant concern arises for consumers, particularly those adhering to a halal lifestyle, due to the prominent offering of pork dishes throughout their menu. This immediately flags the website as highly problematic and unsuitable for a Muslim audience, as the consumption of pork is strictly forbidden. Furthermore, the website lacks essential trust signals and comprehensive information typically found on legitimate and customer-focused online businesses, making it difficult to fully assess its reliability beyond the dietary concerns.

Overall Review Summary:

Website Purpose: Online ordering for take-away and delivery of grilled items.
Menu Offerings: Burgers, steaks, and gyros, including beef, chicken, vegetarian, vegan, and notably, pork options.
Halal Suitability: Extremely unsuitable due to pork offerings, making it non-halal.
Transparency & Trust Signals: Lacking comprehensive information beyond basic contact and menu.
User Experience: Appears functional for ordering, but details are sparse.
Recommendation: Not recommended for Muslim consumers and requires more scrutiny for general consumers due to missing transparency elements.

The detailed explanation reveals that while the website seemingly aims to facilitate food orders, its inclusion of forbidden items like pork makes it a non-starter for a significant segment of the population. Beyond this critical issue, the website’s minimalist design offers limited insight into their sourcing, hygiene practices, or customer service policies, which are crucial for building trust. For anyone seeking to order food, especially in the UK, transparency regarding allergens, ethical sourcing, and clear business practices is paramount. Nikosgrill.co.uk falls short on several fronts, particularly in catering to a diverse consumer base with specific dietary requirements.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Nikosgrill.co.uk Review & First Look

Upon initial examination, Nikosgrill.co.uk presents itself as a straightforward online ordering portal for a local grill establishment in Bury St Edmunds. The homepage is dominated by its menu, showcasing a variety of burgers, steaks, and gyros. From a purely functional perspective, the site appears to facilitate the core task of ordering food for takeaway or delivery. However, a deeper dive reveals significant ethical and practical concerns, particularly for consumers adhering to Islamic dietary guidelines.

Website Structure and Navigation

The website’s structure is basic, with key contact information (phone number, address, email) prominently displayed alongside the menu. Navigation is simple, primarily allowing users to scroll through food categories. While this simplicity might appeal to some, it lacks the detailed ‘About Us’ or ‘FAQ’ sections that typically foster consumer trust and provide valuable insights into a business’s operations. The multiple “Order Online” and “Call Us” links are redundant and could be streamlined for a cleaner user experience.

Immediate Red Flags for Halal Consumers

The most glaring issue for Muslim consumers is the explicit inclusion of Pork Steak on Plate and Pork Gyro options on the menu. Islam strictly prohibits the consumption of pork, rendering any establishment serving it problematic for those seeking halal food. This isn’t a matter of cross-contamination risk, but a fundamental incompatibility with Islamic dietary laws. A business offering both permissible and impermissible items without clear segregation or certification for halal options immediately loses credibility for a Muslim audience. This alone makes Nikosgrill.co.uk an unsuitable choice for the discerning Muslim consumer.

Contact Information and Operating Hours

The website clearly states its contact number (01284 700 434), email ([email protected]), and physical address (1 Lake Avenue, Bury St Edmunds IP32 6HZ). Operating hours are also provided: Tuesday-Sunday, 16:00 – 23:00. This basic level of contact information is standard and expected, but without further verification or transparency regarding business registration and practices, it only offers a superficial sense of legitimacy.

Nikosgrill.co.uk Pros & Cons

When evaluating Nikosgrill.co.uk, it’s crucial to weigh its perceived advantages against its significant drawbacks, particularly concerning ethical considerations and user trust. For the purpose of this review, given the ethical concerns, the “Pros” section will be brief, focusing solely on the functional aspects of the website, while the “Cons” will be more extensive. Cucctv.co.uk Review

Functional Aspects

Clear Menu Presentation: The menu is laid out clearly with prices, making it easy for users to browse offerings.
Direct Contact Options: Phone number and online order links are readily visible, simplifying the ordering process.
Location and Hours Display: Essential operational details are present, allowing customers to know when and where to find the service.

Significant Cons for Consumers

Pork Offerings: As highlighted, the prominent inclusion of pork dishes makes the establishment entirely unsuitable for Muslim consumers, violating fundamental Islamic dietary laws. This is a critical barrier for a significant demographic. According to a 2021 ONS report, Muslims constitute over 6.5% of the UK population, a considerable market segment for whom such offerings are a non-starter.
Lack of Halal Certification/Assurance: There is no mention of halal certification or any assurances regarding the sourcing and preparation of meat, even for non-pork items. For a general grill, this might be overlooked by some, but for Muslim consumers, it’s a non-negotiable requirement.
Absence of Allergen Information: Crucially, the website does not provide any clear allergen information. In the UK, food businesses are legally required to provide information about 14 specified allergens. This omission is a serious concern for public health and safety. The Food Standards Agency (FSA) consistently emphasizes the importance of clear allergen labelling, yet Nikosgrill.co.uk offers none on its homepage.
Limited Transparency: Beyond basic contact details, there’s no ‘About Us’ page, no information about the business’s history, ethos, or team. This lack of transparency can erode consumer trust, as potential customers have no insight into the business’s background or values.
No Customer Reviews or Testimonials: The website doesn’t feature any customer reviews, ratings, or testimonials. In today’s digital age, social proof is a vital component of trust and credibility for online businesses. According to a 2023 BrightLocal survey, 98% of consumers read online reviews for local businesses.
Generic Links: Several menu items link to ‘#’ or redirect to the same ‘Order Online’ page multiple times, indicating a less polished or unfinished website design. This could lead to a less intuitive user experience.
No Terms and Conditions or Privacy Policy: There are no readily accessible links to terms and conditions, a privacy policy, or a refund policy. These legal documents are fundamental for any online business, protecting both the consumer and the vendor, and their absence raises questions about the business’s adherence to e-commerce best practices and data protection regulations like GDPR.
No Social Media Presence (on website): While a business might exist offline, a prominent online presence usually includes links to social media profiles. Their absence suggests a limited digital footprint beyond this basic ordering site, making it harder for customers to engage or find community feedback.

Nikosgrill.co.uk Alternatives

Given the significant ethical concerns, particularly the inclusion of pork, and the lack of transparency on Nikosgrill.co.uk, exploring alternatives that align with ethical consumption, particularly halal dietary requirements, is essential. The focus here is on finding reliable platforms and products that offer clear ethical guidelines and strong consumer trust signals. Since Nikosgrill.co.uk sells food, and direct food alternatives are not permissible for product list generation, the alternatives will focus on businesses that uphold ethical standards and provide consumer trust through transparent operations, applicable to any ethical online purchase.

General Ethical Online Shopping Platforms

Amazon UK: A massive online marketplace offering a vast array of products. Pros: Extensive product range, competitive pricing, robust customer service, clear return policies, and detailed product descriptions. Cons: Can be overwhelming, ethical sourcing for all third-party sellers requires individual scrutiny.
eBay UK: Another major e-commerce platform for new and used goods. Pros: Diverse selection, auction and fixed-price options, buyer protection policies. Cons: Quality can vary, reliance on seller reputation, less centralized quality control than Amazon.
Etsy: Focuses on handmade, vintage, and unique items. Pros: Supports independent artisans, unique products, strong community feel. Cons: Higher prices, delivery times can vary, not ideal for mass-produced items.

Platforms for Transparent & Ethical Sourcing (Broadly Applicable)

The Ethical Superstore: A UK-based online retailer selling ethical and eco-friendly products, from household goods to gifts. Pros: Clear ethical criteria for products, supports sustainable brands, positive impact. Cons: Niche selection, prices might be higher due to ethical sourcing.
Fair Trade Certified Products: While not a single website, searching for Fair Trade certified products ensures ethical labour practices and fair compensation. Pros: Guarantees ethical production, supports producer communities, wide range of product categories (e.g., coffee, clothing, crafts). Cons: Requires active search for certifications, not always the cheapest option.

Focus on Digital Security & Privacy (Applicable to any online transaction)

NordVPN: A leading VPN service for online privacy and security. Pros: Encrypts internet traffic, hides IP address, bypasses geo-restrictions, strong no-logs policy. Cons: Subscription cost, can slightly slow down internet speed. This is crucial for any online transaction to protect sensitive data.
LastPass: A popular password manager that securely stores and manages all your passwords. Pros: Enhances online security, generates strong passwords, syncs across devices, reduces password fatigue. Cons: Subscription required for full features, trust in the service provider’s security. Essential for protecting online accounts.

Nikosgrill.co.uk: A Deep Dive into Online Presence and Trust Factors

The online presence of any business in the modern era is crucial for establishing credibility and fostering consumer trust. For Nikosgrill.co.uk, a significant part of this presence is its website, which serves as its primary digital storefront. However, a thorough examination reveals several areas where it falls short, particularly when contrasted with established best practices for e-commerce and consumer protection in the United Kingdom.

Website Design and User Experience

The website’s design is minimalist, focusing primarily on the menu. While this can lead to a quick browsing experience, it also means a lack of detailed information or engaging content that would typically enhance user experience and build brand loyalty. The repeated “Order Online” and “Call Us” buttons suggest a less sophisticated design. Ihp.co.uk Review

Design Simplicity: The site is functionally basic, which can be good for direct ordering but bad for building brand identity or providing in-depth information.
Mobile Responsiveness: A critical aspect of modern web design is mobile responsiveness. While not directly tested, the current layout suggests it might be adaptable, but without dedicated optimisation, users on smaller screens could face difficulties. A 2023 Statista report indicated that mobile devices account for over 58% of global website traffic, underscoring the importance of mobile optimisation.
Redundant Links: The multiple identical “Order Online” links and “Call Us” buttons create visual clutter without adding value, potentially confusing users who might expect different functionalities from each click.

Missing Trust Signals and Legal Compliance

For any online business, especially one handling financial transactions and personal data, adherence to legal requirements and the presence of trust signals are paramount. Nikosgrill.co.uk exhibits significant omissions in this regard.

No Privacy Policy: A privacy policy is a legal requirement in the UK under GDPR. It informs users how their data is collected, used, stored, and protected. Its absence is a major red flag for data security and consumer rights.
No Terms and Conditions: Terms and Conditions outline the legal agreement between the business and the consumer, covering aspects like service delivery, cancellations, and disputes. Without them, there’s no clear legal framework for transactions.
No Refund or Cancellation Policy: For a food delivery service, clear policies on cancellations, refunds, or order issues are essential for customer satisfaction and dispute resolution. Their absence can lead to ambiguity and potential customer dissatisfaction.
Lack of Secure Payment Gateway Information: While an “Order Online” link is present, the specific payment methods or security measures (like SSL certificates visible on the payment page) are not clearly advertised on the main site. This can deter users concerned about online transaction security.

The Ethical Implications of Food Business Operations in the UK

Operating a food business in the United Kingdom comes with a stringent set of ethical and legal obligations, particularly concerning dietary requirements, allergen information, and consumer transparency. For Nikosgrill.co.uk, the primary ethical concern revolves around its menu and the implications for diverse consumer groups.

Halal and Dietary Considerations

The most significant ethical breach for a segment of the UK population is the offering of pork. For Muslims, consuming pork is strictly forbidden. Businesses serving food in a multicultural society like the UK have a responsibility to be clear about their offerings and, ideally, cater to diverse dietary needs or clearly state what they do not offer.

Cross-Contamination Risks: Even if some items are not pork, the presence of pork on the same premises raises concerns about cross-contamination, especially in kitchens without strict segregation protocols for halal and non-halal preparation areas. While not explicitly mentioned, this is a common concern in mixed-menu establishments.
Lack of Halal Assurances: There is no mention of halal certification or any efforts to ensure that other meat products (beef, chicken) are sourced and prepared in a halal manner. This makes it impossible for a Muslim consumer to trust the “halal status” of any of their non-pork meat items.
Ethical Sourcing: Beyond halal, ethical sourcing of all ingredients (meat, vegetables, etc.) is a growing concern for consumers. Information about suppliers, animal welfare standards, or sustainable practices is entirely absent from Nikosgrill.co.uk.

Allergen Compliance and Public Health

A major legal and ethical requirement for food businesses in the UK is providing comprehensive allergen information. The absence of this on Nikosgrill.co.uk is a serious concern.

Legal Obligation: The Food Information Regulations 2014 (FIR) in the UK mandate that food businesses provide allergen information for 14 specified allergens. Failure to do so can result in legal penalties and, more importantly, severe health risks for individuals with allergies.
Consumer Safety: Allergic reactions can range from mild discomfort to life-threatening anaphylaxis. Without clear allergen declarations, customers are put at undue risk. A 2022 survey by the Food Standards Agency found that 81% of people with food allergies or intolerances consider clear allergen labelling to be very important.
Industry Best Practice: Reputable food establishments universally provide allergen information, either on their menus, online, or verbally upon request, with clear guidelines. Nikosgrill.co.uk’s omission is a deviation from this industry standard.

Nikosgrill.co.uk Pricing and Value Proposition

The pricing structure for Nikosgrill.co.uk’s menu items appears straightforward, with prices listed next to each item. However, assessing its value proposition requires considering not just the cost of the food but also the absence of critical information and the ethical concerns previously discussed. Fine-linedecorating.co.uk Review

Pricing Structure

The menu displays individual prices for each item, ranging from approximately £8.00 for a Vegan Burger to £13.00 for the New York Burger. Steak on plate options are priced at £12.00, and gyros at £8.50.

Clarity: Prices are clearly stated, which is a basic expectation.
Comparison: Without knowledge of portion sizes, ingredient quality, or local market pricing for similar establishments in Bury St Edmunds, it’s difficult to definitively label the prices as competitive or expensive. However, considering the lack of detailed transparency and ethical assurances, any price might be deemed high by a discerning consumer.
Delivery Fees: There is no information on the homepage regarding potential delivery fees, minimum order values for delivery, or geographical delivery restrictions. This hidden cost can significantly impact the final price and overall value for the customer.

Value Proposition Assessment

The value proposition of Nikosgrill.co.uk is severely hampered by its shortcomings. Value is not solely about price; it encompasses quality, service, convenience, and trust.

Quality and Sourcing: The website provides no insight into the quality of ingredients, where they are sourced, or how the food is prepared. For consumers increasingly concerned about food safety and ethical sourcing, this lack of information diminishes perceived value.
Customer Service: While a phone number is provided, there’s no indication of customer service protocols, dispute resolution mechanisms, or how the business handles feedback. This uncertainty reduces the overall value for a customer seeking a reliable service.
Ethical Value: For a significant portion of the population, the ethical value of a product or service is paramount. The inclusion of pork and the absence of halal certification directly negate any ethical value for Muslim consumers, irrespective of price.
Transparency Value: The lack of a privacy policy, terms and conditions, and allergen information significantly detracts from the value proposition. Consumers value transparency and legal compliance, and its absence translates to reduced trust and perceived risk.

In essence, while the prices might seem standard for takeaway food, the overall value proposition of Nikosgrill.co.uk is undermined by a profound lack of transparency, ethical concerns, and a failure to provide essential consumer information.

Nikosgrill.co.uk vs. Competitors

To accurately assess Nikosgrill.co.uk, it’s helpful to compare it against what typical, well-regarded food delivery and takeaway services in the UK offer. This comparison highlights areas where Nikosgrill.co.uk meets basic expectations and, more importantly, where it falls significantly short.

Standard Industry Practices

Reputable food businesses in the UK, especially those with an online presence, typically adhere to several key practices: Kingsmanconstruction.co.uk Review

Comprehensive Allergen Information: Mandatory and easily accessible.
Clear Sourcing Information: Often highlights local, ethical, or high-quality suppliers.
User Reviews and Ratings: Integrated directly on their website or linked to popular review platforms (e.g., Trustpilot, Google Reviews).
Robust Customer Support: Multiple channels (phone, email, live chat) and clear policies for issues.
Secure and Transparent Online Ordering: Clear payment options, delivery fees, and order tracking.
Social Media Presence: Active engagement with customers and marketing.
Legal Compliance: Easily accessible Privacy Policy, Terms & Conditions, and Cookie Policy.
Dietary Filtering: Options to filter menus by dietary needs (vegetarian, vegan, gluten-free, halal, etc.).

Comparison Points

Let’s contrast Nikosgrill.co.uk with a hypothetical “Standard UK Takeaway Website” or even major platforms like Just Eat or Deliveroo which host numerous local businesses.

Menu Clarity: Nikosgrill.co.uk offers clear menu items and prices, matching industry standards in this basic aspect.
Dietary Options: While Nikosgrill.co.uk lists Vegetarian and Vegan options, it crucially includes pork without any halal assurance for other meats. In contrast, many UK takeaways clearly label “Halal” options, or operate as fully halal establishments, and provide detailed allergen filters.
Allergen Information: This is a major area of failure for Nikosgrill.co.uk. Standard UK competitors provide this explicitly, often with interactive menu features or clear disclaimers.
Transparency & Trust: Nikosgrill.co.uk provides minimal business information. Competitors often have detailed ‘About Us’ sections, team profiles, and prominently display food hygiene ratings (e.g., from the FSA’s Food Hygiene Rating Scheme).
Customer Engagement: Nikosgrill.co.uk lacks any review system or social media integration. Competitors thrive on customer feedback, reviews, and active social media marketing.
Online Ordering Experience: While functional, Nikosgrill.co.uk’s ordering system doesn’t detail payment security, order tracking, or clear delivery fee structures, which are standard features on competitor platforms.
Legal Compliance: Nikosgrill.co.uk’s absence of Privacy Policy and T&Cs puts it at a significant disadvantage compared to virtually all compliant online businesses in the UK.

In summary, Nikosgrill.co.uk functions as a very basic online menu and ordering system. However, it falls significantly short of industry norms regarding transparency, legal compliance (especially allergen information), and ethical considerations for diverse dietary needs, particularly regarding halal food. Its comparative standing is poor for any consumer seeking a comprehensive, trustworthy, and ethically mindful online food ordering experience.

Ensuring Ethical Online Food Ordering

For consumers, particularly those with specific dietary requirements or ethical considerations, ensuring that an online food ordering experience is reliable and trustworthy goes beyond just checking the menu. It involves scrutinising the business’s transparency, legal compliance, and commitment to consumer safety and ethical practices.

Key Factors for Ethical Online Food Ordering

When looking for a trustworthy online food establishment, especially from an Islamic perspective, consider the following:

Halal Certification: For meat products, look for clear, verifiable halal certification from a recognised UK halal certification body. This is the ultimate assurance for Muslim consumers. If a business claims to be halal, they should be able to provide proof.
Clear Allergen Information: This is non-negotiable. The website or ordering platform should clearly list all 14 major allergens present in each dish, or provide easy access to this information.
Transparency in Sourcing: Reputable businesses often pride themselves on sourcing their ingredients ethically, locally, or sustainably. Look for information about where their meat, vegetables, or other key ingredients come from.
Food Hygiene Rating: In the UK, food businesses are inspected by local authorities and given a Food Hygiene Rating (0-5 stars). Many reputable establishments proudly display this rating on their premises and websites.
Customer Reviews and Feedback: Check platforms like Google Reviews, Trustpilot, or even social media to see what other customers are saying about the business. Be wary of businesses with no reviews or consistently negative feedback.
Comprehensive Legal Policies: Ensure the website has easily accessible Privacy Policies, Terms and Conditions, and Refund/Cancellation policies. These documents protect your rights as a consumer and indicate a professional approach to business.
Secure Payment Gateways: The checkout process should be secure, typically indicated by “https://” in the URL and a padlock icon in the browser, and powered by recognised payment processors.

The Importance of Due Diligence

For the discerning consumer, a quick glance at a menu is insufficient. Due diligence is key to avoiding issues, whether they are related to dietary compliance, health and safety, or financial security. Familiesonline.co.uk Review

Verify Claims: If a business claims to be halal, or caters to specific diets, don’t hesitate to contact them directly for verification if information isn’t clear online.
Check External Sources: Look for mentions of the business on local news sites, consumer watchdog forums, or official food safety directories.
Prioritise Trust over Convenience: While quick ordering is appealing, sacrificing trust and safety for convenience can lead to unsatisfactory experiences or, worse, health risks.

By applying these criteria, consumers can make more informed and ethical choices when ordering food online, moving beyond just price and menu attractiveness to truly evaluate the integrity of the business.

FAQ

Is Nikosgrill.co.uk a halal establishment?

No, Nikosgrill.co.uk is not a halal establishment. The website explicitly lists “Pork Steak on Plate” and “Pork Gyro” on its menu, making it unsuitable for Muslim consumers as the consumption of pork is strictly forbidden in Islam.

Does Nikosgrill.co.uk provide allergen information on its website?

No, based on the provided homepage text, Nikosgrill.co.uk does not provide any clear allergen information for its menu items on its website, which is a significant concern for customer safety and a legal requirement in the UK.

Where is Nikosgrill.co.uk located?

Nikosgrill.co.uk is located at 1 Lake Avenue, Bury St Edmunds IP32 6HZ, according to the contact information provided on their homepage.

What are the operating hours for Nikosgrill.co.uk?

Nikosgrill.co.uk operates from Tuesday to Sunday, between 16:00 and 23:00. They are closed on Mondays. Whatshed.co.uk Review

Can I order online from Nikosgrill.co.uk?

Yes, the website features multiple “Order Online” links that direct users to an online ordering platform, indicating that online ordering is available for take-away and delivery.

Does Nikosgrill.co.uk offer vegetarian options?

Yes, Nikosgrill.co.uk offers vegetarian options, including a “Vegetarian Burger” and a “Vegetarian Gyro,” which are listed on their menu.

Does Nikosgrill.co.uk offer vegan options?

Yes, Nikosgrill.co.uk offers vegan options, including a “Vegan Burger” and a “Vegan Gyro,” which are listed on their menu.

Is there a phone number to contact Nikosgrill.co.uk?

Yes, a phone number, 01284 700 434, is prominently displayed on the Nikosgrill.co.uk homepage for direct contact.

What types of food does Nikosgrill.co.uk serve?

Nikosgrill.co.uk primarily serves grilled items such as steak, burgers (beef, chicken, vegetarian, vegan, and pork bacon), and gyros (chicken, beef, pork, vegetarian, halloumi, and vegan). Interrent.co.uk Review

Does Nikosgrill.co.uk have a privacy policy?

No, the provided website text does not indicate the presence of a privacy policy or a link to one, which is a concern for data protection and legal compliance.

Are there terms and conditions available for Nikosgrill.co.uk’s service?

No, there is no mention or link to any terms and conditions on the Nikosgrill.co.uk homepage, meaning there’s no clear legal agreement outlined for consumers.

Does Nikosgrill.co.uk have a refund or cancellation policy?

The website does not explicitly state any refund or cancellation policy on its homepage, which can lead to uncertainty for customers regarding order modifications or issues.

Can I find customer reviews for Nikosgrill.co.uk on their website?

No, the Nikosgrill.co.uk website does not feature any customer reviews, ratings, or testimonials on its homepage.

Are there any social media links on the Nikosgrill.co.uk website?

Based on the provided text, there are no direct links to social media profiles on the Nikosgrill.co.uk homepage, limiting avenues for customer engagement. Outdoorcanvas.co.uk Review

What is the price range for burgers at Nikosgrill.co.uk?

The price range for burgers at Nikosgrill.co.uk appears to be from approximately £8.00 for the Vegan Burger to £13.00 for the New York Burger.

Does Nikosgrill.co.uk offer delivery services?

Yes, the homepage explicitly states “Take-away and delivery” multiple times, confirming that delivery services are offered.

Is there information about minimum order for delivery or delivery fees on the website?

No, the homepage text does not provide details on minimum order requirements for delivery or any associated delivery fees.

How can I report an issue with an order from Nikosgrill.co.uk?

Based on the website’s information, the only direct methods for contact regarding an issue would be by calling their phone number (01284 700 434) or emailing [email protected], as no specific dispute resolution process is outlined.

Is the Nikosgrill.co.uk website secure for online payments?

While an “Order Online” link is provided, the homepage itself does not display specific information about payment security measures or the payment gateway used, so consumers should look for secure payment indicators (like HTTPS and padlock icons) on the actual ordering platform. Webuyanyhomeexperts.co.uk Review

Are all meat items at Nikosgrill.co.uk guaranteed to be non-pork?

No, not all meat items at Nikosgrill.co.uk are guaranteed to be non-pork. The menu clearly lists “Pork Steak on Plate” and “Pork Gyro,” indicating that pork is actively served.

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