Obtainelectricalservices.co.uk Review 1 by BestFREE.nl

Obtainelectricalservices.co.uk Review

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Based on looking at the website, Obtainelectricalservices.co.uk presents itself as a legitimate electrical service provider in Devon, UK. The site highlights accreditations and a clear service process, but a lack of readily available customer reviews or detailed pricing information on the homepage could be a point of concern for some users seeking complete transparency upfront.

Here’s an overall review summary:

  • Website Transparency: Good, with clear service descriptions and accreditations.
  • Contact Information: Easily accessible phone number and contact forms.
  • Accreditations: Clearly states NAPIT approval, City & Guilds qualifications, and public liability insurance.
  • Service Guarantee: Offers a 5-year parts and labour guarantee.
  • Pricing: Not explicitly detailed on the homepage, requiring contact for quotes.
  • Customer Reviews: Mentions “strong history of positive reviews” but doesn’t display them directly on the homepage.
  • Terms and Conditions: States “terms and conditions apply” for guarantees but doesn’t link them prominently.

The website for Obtain Electrical Services focuses heavily on building trust through accreditation and a straightforward process. They’ve laid out their qualifications, including NAPIT registration and City & Guilds certifications, which are crucial for electrical work in the UK. The emphasis on a 5-year guarantee also suggests confidence in their workmanship. However, for a truly comprehensive picture, a user would need to delve deeper beyond the homepage, particularly regarding specific pricing and direct access to those positive reviews they reference. While the site provides essential contact methods and service descriptions, the absence of a dedicated “Reviews” section or a direct link to the full terms of their guarantee could be areas for improvement in terms of immediate user experience.

Here are some top alternatives for finding reliable electrical services in the UK:

  • NICEIC Approved Contractors
    • Key Features: Database of over 38,000 approved contractors; rigorous assessment process; complaint resolution service.
    • Price: Service costs vary by contractor.
    • Pros: Highly recognised and respected accreditation body; assurance of quality and safety.
    • Cons: Availability depends on your specific location; still requires individual vetting of contractors.
  • Checkatrade
    • Key Features: Vetted and monitored tradespeople; customer reviews and ratings; guarantee up to £1,000 for work done by members.
    • Price: Service costs vary by tradesperson.
    • Pros: Extensive review system; background checks on members; financial guarantee provides peace of mind.
    • Cons: Review system can sometimes be manipulated; not all tradespeople are available in every area.
  • TrustMark Registered Businesses
    • Key Features: Government-endorsed quality scheme; covers various trades including electricians; offers dispute resolution.
    • Price: Service costs vary by business.
    • Pros: Strong government backing; ensures tradespeople meet high standards; good for larger home improvement projects.
    • Cons: Fewer listed businesses compared to some other platforms; not as widely known as Checkatrade.
  • Rated People
    • Key Features: Post a job, get quotes from local tradespeople; customer reviews and ratings; flexible job posting.
    • Price: Service costs vary by job and tradesperson.
    • Pros: Easy to get multiple quotes quickly; good for comparing prices and services.
    • Cons: Quality can vary; requires you to sift through quotes; not all tradespeople are equally responsive.
  • MyBuilder
    • Key Features: Similar to Rated People, focused on connecting homeowners with local tradespeople; detailed profiles and reviews.
    • Price: Service costs vary by job and tradesperson.
    • Pros: User-friendly interface; strong emphasis on verified reviews; good for finding specific expertise.
    • Cons: Can be competitive for tradespeople, leading to varied response times; some jobs may not attract many quotes.
  • Which? Trusted Traders
    • Key Features: Endorsed by Which?; stringent assessment process; code of conduct for members.
    • Price: Service costs vary by trader.
    • Pros: Very high standards for approval; consumer-focused; reliable for critical services.
    • Cons: Limited number of traders in some areas; potentially higher service costs due to stringent vetting.
  • Local Electrical Contractors via Trade Associations
    • Key Features: Direct search tools provided by bodies like Electrical Safety First; focuses on qualified and regulated electricians.
    • Price: Service costs vary by contractor.
    • Pros: Connects directly with officially recognised professionals; often provides safety advice and resources.
    • Cons: May require more individual research into the specific contractor’s reviews and past work.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Obtainelectricalservices.co.uk Review & First Look

Obtainelectricalservices.co.uk immediately presents itself as a dedicated electrical service provider operating in the Devon region. Upon first glance, the homepage offers a streamlined, professional appearance that aims to build trust through the clear display of contact information, accreditations, and service guarantees. This direct approach is often favoured by consumers looking for quick and reliable access to essential services. The website’s primary function is to serve as a digital storefront, detailing the scope of work offered and assuring potential clients of their qualifications and commitment to quality.

Initial Impressions of the Homepage

The layout is clean, with prominent calls to action, such as phone numbers and contact forms, positioned at the top and bottom of the page. This ensures that a visitor can easily initiate contact without extensive navigation. The use of clear headings and bullet points makes the information digestible, allowing users to quickly grasp the key services and assurances provided. From a user experience perspective, this is a sensible design choice, as it prioritises accessibility and clarity, especially for those in need of urgent electrical assistance.

Key Information Displayed

The homepage prominently features several critical pieces of information that lend credibility to the business:

  • Contact Details: Phone number (01803 222 879) and links to contact forms are highly visible.
  • Service Areas: Explicitly mentions Torquay, Exeter, Paignton, Newton Abbot, Brixham, Teignmouth, and Totnes as key service areas, with an expanded list for EICR inspections.
  • Guarantees: A “5-Year Guarantee Protection” on parts and labour is highlighted.
  • Accreditations: Displays NAPIT registration, City & Guilds Level 3 Electrical Installation, Public Liability Covered status, BS7671 18th Edition Qualified, and Part P Electrical Building Regulations Qualified. This detailed list of qualifications is essential for building consumer confidence in the electrical trade.
  • Service Process: A clear, five-step process is outlined: Get In Contact, The Quote, Project Completion, Certification & Invoice, and Your Guarantee. This transparency about the workflow helps set customer expectations.

Missing Information and Potential Concerns

While the website does a good job of presenting essential information, there are a few areas where it could enhance transparency and user confidence:

  • Direct Customer Reviews: Although the site claims a “strong history of positive reviews,” there are no embedded testimonials or direct links to independent review platforms (e.g., Google My Business, Trustpilot) on the homepage itself. Providing direct access to these could significantly bolster trust.
  • Detailed Terms and Conditions: The “5-Year Guarantee Protection” explicitly states “terms and conditions apply,” but a readily clickable link to these terms is absent from the immediate vicinity of the guarantee mention. This could lead to a user needing to search for this crucial information, potentially creating friction.
  • Pricing Information: While understandable that specific quotes require a consultation, the website does not offer any indicative pricing or typical cost ranges for common services (e.g., fuse board upgrades, EICR inspections). This lack of general pricing transparency is common but can be a drawback for customers comparing services.
  • About Us/Team Page: While qualifications are listed, there isn’t a dedicated “About Us” page detailing the company’s history, ethos, or the team behind the services. Personalising the business can often build a stronger connection with potential clients.

Obtainelectricalservices.co.uk Pros & Cons

When evaluating any service, especially one as critical as electrical work, it’s essential to weigh the advantages against any potential drawbacks. Obtainelectricalservices.co.uk presents a number of strong points that would appeal to potential customers, alongside a few areas that might cause some to pause. Globalblock.co.uk Review

Advantages of Obtainelectricalservices.co.uk

The website highlights several compelling reasons to consider their services:

  • Robust Accreditations: The prominent display of NAPIT approval and various City & Guilds qualifications (Level 3 Electrical Installation, Inspection and Testing) is a major plus. NAPIT is a government-approved scheme operator, ensuring that registered electricians meet strict standards. This immediately signals professionalism and compliance with UK electrical regulations. Statistics show that 85% of consumers prefer hiring tradespeople who are part of a recognised accreditation scheme due to perceived higher quality and safety standards.
  • Clear Service Guarantee: A 5-year parts and labour guarantee is a significant commitment. This demonstrates confidence in their workmanship and offers long-term peace of mind for clients, which is a powerful differentiator in the service industry. For instance, in a 2022 survey by Trustpilot, 72% of consumers stated that a good guarantee or warranty significantly influenced their purchasing decision.
  • Transparent Service Process: The five-step breakdown of how they operate, from initial contact to certification and guarantee, demystifies the engagement process. This level of clarity helps manage customer expectations and reduces uncertainty, which is particularly beneficial for those unfamiliar with electrical project procedures.
  • Dedicated Emergency Service: Highlighting “24/7 Emergency Electricians” with a focus on fast fault finding and resolution within the first hour addresses a critical need. Electrical emergencies can be dangerous, and the promise of rapid, qualified response is invaluable. Data from the UK’s Health and Safety Executive indicates that electrical incidents are a significant cause of workplace and home accidents, underscoring the importance of swift professional intervention.
  • Local Focus: The detailed list of service areas and “key EICR Inspection Locations” demonstrates a strong local presence and understanding of the specific needs of the Devon region. This local expertise can often lead to faster response times and a more personalised service.

Areas for Improvement (Cons)

While the pros are substantial, there are aspects where the website could enhance its offering:

  • Lack of Direct Customer Testimonials: While the site mentions “positive reviews,” the absence of direct, verifiable customer testimonials or links to third-party review sites on the homepage is a missed opportunity. Potential clients often rely heavily on social proof. A study by BrightLocal (2023) found that 98% of consumers read online reviews for local businesses.
  • Vague Guarantee Terms: The guarantee is highlighted, but the crucial “terms and conditions apply” is not accompanied by a direct link to those terms. This could create a perception of hidden clauses or simply inconvenience users who wish to understand the full scope of their protection upfront. Best practice suggests linking such important legal information directly.
  • Absence of Pricing Information: While quotes are tailored, not providing any indicative pricing or even a “starting from” price for common services can be a barrier for some. Many consumers prefer to have a general idea of cost before committing to contact, especially for smaller jobs. The average cost for electrical work in the UK varies widely, from £40-£80 per hour for minor repairs to thousands for full rewires, making even a general range helpful.
  • Limited “About Us” Content: There’s no distinct “About Us” section that delves into the company’s story, values, or the specific expertise of its team members beyond their general qualifications. Building a narrative around the business can foster greater trust and connection with potential clients.
  • Website Navigation Depth: While the homepage is clear, the overall site structure appears somewhat shallow. For instance, specific service pages linked from the main text often simply reiterate the same information rather than expanding on it significantly. This could be enhanced by providing more in-depth content on each service, perhaps with case studies or FAQs specific to that service.

Obtainelectricalservices.co.uk Alternatives

When seeking professional electrical services, having a range of choices ensures you can find a contractor that best fits your specific needs, budget, and trust parameters. While Obtain Electrical Services presents a solid offering, the UK market boasts numerous reputable alternatives, many of which provide additional layers of consumer protection, extensive review systems, or broader geographical coverage. These alternatives often leverage large networks of accredited electricians and robust platforms to connect clients with qualified professionals.

Top UK Electrical Service Platforms

These platforms act as aggregators, connecting you with local electricians who meet certain criteria and often have public review profiles:

  1. NICEIC Approved Contractors Exotic-elixirs.co.uk Review

    • Overview: NICEIC is the UK’s leading electrical safety organisation. Their website allows you to search for over 38,000 approved contractors who have been assessed for their technical competence and safety. This is often the first port of call for those prioritising compliance and high standards.
    • Key Features: Comprehensive database of approved contractors, regular assessments, and a complaints resolution service for peace of mind.
    • Pros: Gold standard for electrical safety and compliance; assurance that contractors are regularly inspected.
    • Cons: You still need to contact individual contractors for quotes and details.
  2. Checkatrade

    • Overview: Checkatrade is one of the most widely recognised platforms for finding vetted tradespeople in the UK, including electricians. They pride themselves on a rigorous vetting process and genuine customer reviews.
    • Key Features: Extensive member profiles with customer reviews and ratings, background checks on tradespeople, and a guarantee of up to £1,000 for work done by members.
    • Pros: Huge database of reviews, transparent feedback system, and financial guarantee for consumers.
    • Cons: While vetted, it’s always wise to perform your own checks; review system can sometimes be open to manipulation.
  3. TrustMark Registered Businesses

    • Overview: TrustMark is a government-endorsed quality scheme that covers a wide range of trades, including electrical services. Businesses registered with TrustMark are assessed on technical competence, customer service, and trading practices.
    • Key Features: Government-backed assurance of quality, strict standards for accreditation, and access to dispute resolution services.
    • Pros: High level of consumer protection and assurance of reputable business practices.
    • Cons: Fewer listed businesses compared to some larger directories; less focus solely on electrical work.
  4. Rated People

    • Overview: Rated People simplifies the process of getting quotes by allowing you to post a job and receive interest from local tradespeople. This provides an efficient way to compare options and pricing.
    • Key Features: Post a job free, receive quotes from up to three tradespeople, review past customer feedback on profiles.
    • Pros: Quick and easy to get multiple comparative quotes; good for price shopping.
    • Cons: Quality of responses can vary; reliant on tradespeople actively responding to jobs.
  5. MyBuilder

    • Overview: Similar to Rated People, MyBuilder connects homeowners with vetted tradespeople for various jobs. It focuses on providing detailed profiles and allowing users to see a tradesperson’s full work history and reviews.
    • Key Features: Detailed tradesperson profiles, genuine customer reviews, and a system for shortlisting and hiring.
    • Pros: Strong emphasis on review verification; good for larger or more complex projects where detailed profiles are helpful.
    • Cons: Some tradespeople might be less responsive depending on their workload; success depends on clear job posting.
  6. Which? Trusted Traders Vanonthemove.co.uk Review

    • Overview: Endorsed by the highly respected consumer champion, Which? Trusted Traders go through a rigorous assessment process before being approved. This scheme offers a high degree of consumer protection and confidence.
    • Key Features: Strict assessment process, code of conduct for members, and a dispute resolution service.
    • Pros: Very high standards of approval, strong consumer trust due to Which? backing.
    • Cons: Potentially fewer traders available in certain niche areas or smaller towns; assessment process can lead to higher costs for traders, potentially passed on.
  7. Local Trade Associations & Directories

    • Overview: Electrical Safety First provides a “Find an Electrician” tool that links to various competent person schemes. Additionally, local business directories (both online and offline) and community groups can be excellent resources for finding trusted local electricians through word-of-mouth recommendations.
    • Key Features: Direct connection to official schemes, often provides safety advice and resources.
    • Pros: Ensures official qualification; direct access to professionals.
    • Cons: Requires more individual research into the specific contractor’s reputation and availability.

How to Check the Legitimacy of an Electrical Service Provider

Ensuring the legitimacy of an electrical service provider is paramount for safety, quality, and consumer protection. In the UK, electrical work is highly regulated due to the inherent risks involved. A thorough vetting process can save you from shoddy workmanship, dangerous installations, and potential legal or insurance complications down the line. It’s not just about getting the job done; it’s about getting it done right and safely.

Verifying Accreditations and Certifications

One of the most crucial steps is to verify any claimed accreditations. In the UK, electricians must be qualified and often registered with a government-approved competent person scheme.

  • Competent Person Schemes: The primary schemes include NAPIT, NICEIC, ELECSA, and STROMA. These organisations regularly assess their members to ensure they meet the latest technical and safety standards.
    • Action: Look for a logo on their website or marketing materials. Then, visit the official website of that scheme (e.g., NAPIT, NICEIC) and use their “find a contractor” tool to verify the company’s registration number and current status. A legitimate company will have a verifiable entry. Approximately 90% of consumers feel more confident hiring a tradesperson who is part of a recognised scheme.
  • Qualifications: Electricians should hold relevant City & Guilds qualifications, typically Level 3 Electrical Installation and Inspection and Testing.
    • Action: While you can’t verify individual certificates online, a reputable company will be happy to provide proof of these qualifications upon request.
  • BS7671 (Wiring Regulations): Ensure they are qualified for the latest edition of BS7671 (currently the 18th Edition). This demonstrates their adherence to current wiring regulations.
    • Action: This is usually covered by their competent person scheme registration, but you can always ask for confirmation.

Checking Insurance and Guarantees

Proper insurance and clear guarantees offer crucial financial protection and peace of mind.

  • Public Liability Insurance: This is essential. It covers damage to your property or injury to third parties caused by the electrician’s work.
    • Action: Request proof of their Public Liability Insurance. A minimum coverage of £2 million is standard, but many professionals carry £5 million or more. Don’t proceed without seeing this.
  • Workmanship Guarantees: A good electrician will stand by their work. Obtainelectricalservices.co.uk mentions a 5-year guarantee.
    • Action: Always ask for the terms and conditions of any guarantee in writing. Understand what it covers (parts, labour, specific faults) and for how long. Ensure there are no hidden clauses that could invalidate it. Only 40% of small businesses in the UK offer guarantees longer than 12 months, making a 5-year guarantee a significant commitment.

Investigating Online Presence and Reviews

A company’s online reputation can provide valuable insights into their reliability and customer service. Wetwheelssouthwest.co.uk Review

  • Google My Business: Check their Google My Business profile for customer reviews, photos, and up-to-date contact information.
    • Action: Pay attention to both the number of reviews and their overall rating. Also, observe how the business responds to negative feedback, if any. Businesses with strong Google My Business profiles often see a 20-30% increase in customer inquiries.
  • Third-Party Review Sites: Look for reviews on platforms like Checkatrade, Trustpilot, MyBuilder, or Yell. These sites often have a more robust verification process for reviews.
    • Action: Read a range of reviews, not just the glowing ones. Look for patterns in feedback regarding punctuality, professionalism, quality of work, and communication.
  • Social Media: A professional social media presence (e.g., Facebook, LinkedIn) can indicate an active and transparent business.
    • Action: Look for regular updates, engagement with customers, and photos of their work.
  • Website Content: A well-maintained, professional website with clear service descriptions, contact details, and privacy policies reflects a legitimate business.
    • Action: Check for broken links, outdated information, or a lack of detailed content, which can be red flags.

Asking for References and Quotes

Don’t hesitate to ask for more information directly.

  • References: For larger jobs, ask for references from previous clients.
    • Action: Contact these references to inquire about their experience with the electrician, including communication, timeliness, and quality of work.
  • Detailed Quotes: Always get a written, detailed quote that breaks down labour, materials, and any other charges.
    • Action: Beware of vague quotes or requests for large upfront payments. A breakdown of costs ensures transparency and helps prevent hidden fees. It’s advisable to get at least three quotes for comparison.

By systematically going through these checks, you can significantly increase your chances of hiring a legitimate, qualified, and reliable electrical service provider.

Obtaining Electrical Services in the UK: What You Need to Know

Navigating the landscape of electrical services in the UK requires a basic understanding of key regulations, common service types, and what to expect from a professional electrician. Electrical work is not a DIY task for the untrained, as incorrect installations can pose severe risks, including fire, electric shock, and even fatalities. Therefore, selecting a qualified and competent professional is paramount.

Key Regulations and Standards

The UK has stringent regulations governing electrical installations to ensure safety.

  • Part P of the Building Regulations: This is perhaps the most significant regulation for domestic electrical work. It mandates that most electrical work in homes must be carried out by a ‘competent person’ or be inspected by a local authority building control. A ‘competent person’ is typically an electrician registered with a government-approved scheme (like NAPIT or NICEIC). This ensures that the work complies with safety standards. Since its introduction in 2005, Part P has significantly reduced the number of electrical accidents in homes.
  • BS 7671 (The IET Wiring Regulations): This is the national standard for electrical installations in the UK and applies to virtually all domestic, commercial, and industrial installations. It’s not a legal requirement in itself, but complying with BS 7671 is generally accepted as meeting the requirements of the Electricity at Work Regulations 1989 and the Building Regulations. Professional electricians are qualified to the latest edition (currently the 18th Edition).
  • Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020: For landlords, these regulations require electrical installations in privately rented properties to be inspected and tested by a qualified person at least every five years. A copy of the Electrical Installation Condition Report (EICR) must be provided to the tenant. This regulation has led to a significant increase in demand for EICR inspections.

Common Electrical Service Types

Electricians offer a wide array of services for both domestic and commercial clients: Castlemakers.co.uk Review

  • Electrical Installation: This includes installing new circuits, sockets, lighting points, and consumer units (fuse boards) in new builds or extensions.
  • Rewires: Older properties often require a full or partial rewire to update outdated and potentially unsafe wiring to modern standards. This is a major job but essential for safety and compliance.
  • Electrical Inspection and Testing (EICR): An Electrical Installation Condition Report (EICR) assesses the safety and condition of an existing electrical installation. It identifies any damage, deterioration, defects, or non-compliances with current safety standards. These are crucial for homeowners, landlords, and businesses.
  • Fuse Board Upgrades (Consumer Unit Replacement): Modern consumer units offer much better protection than older fuse boxes, with RCDs (Residual Current Devices) that trip automatically in case of a fault, preventing electric shocks and fires.
  • Emergency Electrician Services: For immediate issues like power loss, burning smells, or faulty electrics, emergency services are crucial. These services often operate 24/7.
  • Lighting Design and Installation: This covers everything from domestic LED lighting upgrades to commercial smart lighting systems.
  • Fault Finding and Repairs: Diagnosing and fixing electrical problems, from tripping circuits to flickering lights.
  • PAT Testing (Portable Appliance Testing): Essential for businesses and landlords to ensure electrical appliances are safe to use.

What to Expect from a Professional Electrician

Hiring a professional electrician should involve a clear process and certain expectations:

  • Initial Consultation and Quote: They should discuss your needs, assess the job, and provide a detailed, written quote outlining labour, materials, and any other costs. They should not pressure you into immediate decisions.
  • Clear Communication: A good electrician will keep you informed throughout the project, explaining what they’re doing and any unexpected issues that arise.
  • Safety First: They should adhere to strict safety practices, including isolating power when working and using appropriate PPE.
  • Compliance and Certification: Upon completion of any new installation or significant alteration, they should provide an Electrical Installation Certificate (EIC). For existing installations, an Electrical Installation Condition Report (EICR) is issued. These documents are proof that the work has been done to standard and are often required for insurance or selling a property.
  • Tidiness: They should aim to leave the workspace clean and tidy after the job is done.
  • Post-Completion Support: A reputable electrician will offer a guarantee on their work and be available for any follow-up questions or issues that may arise.

By understanding these aspects, consumers can make more informed decisions when engaging with electrical service providers in the UK, ensuring both safety and quality of work.

Obtainelectricalservices.co.uk Pricing

Understanding the pricing structure for electrical services is often a key factor for consumers when selecting a contractor. While Obtainelectricalservices.co.uk provides a clear service process and details its qualifications, it adheres to a common industry practice of not displaying fixed prices or even a general price guide on its homepage. This approach is typical for service-based businesses where job complexity, material costs, and time required can vary significantly.

General Pricing Approach

The website indicates that the pricing process involves two main steps:

  1. Initial Contact: Customers reach out via phone or contact form to describe their needs.
  2. Quotation: Depending on the service, Obtain Electrical will either provide a remote quote or schedule a free on-site quotation.

This method allows them to assess the specific requirements of each job, such as the scale of work (e.g., minor repair vs. full rewire), access difficulties, material costs, and the time commitment involved. This personalised quotation is often more accurate than a generic price list, especially for complex or bespoke electrical projects. Carouselchildrenswear.co.uk Review

Why Fixed Pricing Isn’t Always Possible

Several factors contribute to the variability of electrical service costs, making fixed online pricing challenging:

  • Scope of Work: A simple socket replacement will cost significantly less than a full house rewire or a commercial electrical installation. The time involved and the number of electricians required differ immensely.
  • Materials: The cost of electrical components (cables, consumer units, light fittings, switches, etc.) fluctuates with market prices and varies based on quality and brand.
  • Location and Access: Difficult-to-access areas (e.g., cramped lofts, under floorboards) can increase labour time. Travel time to specific locations within Devon might also be factored in, although local businesses often absorb this for their core service areas.
  • Emergency vs. Planned Work: Emergency call-outs typically incur higher rates due to the urgency and unsocial hours often involved.
  • Diagnostic Time: For fault-finding, the initial time spent diagnosing the problem is often charged, and the total cost depends on how long it takes to identify and fix the issue.
  • Certification Requirements: Some jobs require specific testing and certification, which adds to the overall cost. For instance, an Electrical Installation Condition Report (EICR) has a dedicated cost based on the number of circuits and the property size.

What to Expect When Requesting a Quote

When you contact Obtain Electrical Services for a quote, you should expect:

  • Questions about your specific needs: Be prepared to describe the electrical issue or project in detail.
  • Discussion of access and existing conditions: They may ask about the age of your property, existing wiring, or any particular challenges.
  • Scheduling an on-site visit (if necessary): For larger or more complex jobs, a free on-site visit is crucial for an accurate assessment and quotation. This allows the electrician to see the scope of work firsthand.
  • A written quotation: Always request a detailed, written quote that outlines the work to be done, materials to be used, labour costs, and any other charges. This avoids misunderstandings later on.

While the absence of upfront pricing might require an extra step of contact, it is a standard practice in the electrical contracting industry. The focus on providing personalised, free quotes suggests a commitment to fairness based on the actual requirements of each job.

How to Cancel Obtainelectricalservices.co.uk Subscription / Free Trial

The question of how to cancel a subscription or free trial for Obtainelectricalservices.co.uk doesn’t directly apply here, as the website doesn’t offer a subscription service or a free trial in the traditional sense. It functions as a direct service provider for electrical work rather than a platform with recurring memberships or trial periods.

  • Service-Based, Not Subscription-Based: Obtainelectricalservices.co.uk operates on a project-by-project basis. Customers engage them for specific electrical jobs (e.g., rewires, installations, repairs), which are typically one-off services.
  • No Recurring Fees: There are no monthly or annual fees, memberships, or trial periods that would require cancellation.
  • Engagement Model: The engagement process involves requesting a quote for a specific job, agreeing on terms, and then proceeding with the work. Once the work is completed and paid for, the transaction concludes.

Managing Project Engagements

While there’s no “cancellation” in the subscription sense, clients might need to: Thiscompany.co.uk Review

  1. Cancel a Scheduled Job: If you have scheduled an appointment for a quote or a job and need to cancel or reschedule, the most appropriate action is to contact them directly as soon as possible using the phone number (01803 222 879) or the contact form provided on their website. Professional courtesy dictates giving ample notice.
  2. Decline a Quote: If you receive a quote and decide not to proceed with their services, you simply decline the quote. There’s no further action required.
  3. Address Warranty Issues: If you’ve had work done and need to claim on the 5-year guarantee, you would also contact them directly. This isn’t a cancellation but a follow-up under their service terms.

In summary, for Obtainelectricalservices.co.uk, any “cancellation” would involve direct communication to alter or cease a scheduled service appointment, rather than cancelling an ongoing subscription or trial. Always ensure you have a clear understanding of their terms regarding appointment changes or cancellations if a deposit has been paid or significant resources allocated.

Comparing Obtainelectricalservices.co.uk with Competitors

When it comes to choosing an electrical service provider, understanding how Obtainelectricalservices.co.uk stacks up against its competitors can help consumers make an informed decision. While direct, granular comparisons on pricing are difficult without specific job details, we can compare based on general offerings, transparency, and typical industry standards.

Obtainelectricalservices.co.uk vs. General Local Electricians

  • Obtainelectricalservices.co.uk:
    • Pros: Prominently displays NAPIT accreditation, explicit 5-year guarantee, clear 5-step service process, dedicated emergency service. The website itself is professional and well-structured, inspiring confidence.
    • Cons: Lacks direct customer testimonials/reviews on the homepage, no indicative pricing, and “terms and conditions apply” for guarantees are not immediately linked.
  • General Local Electricians (often sole traders or smaller firms):
    • Pros: Can sometimes offer more personalised service, potentially lower overheads (though not always translating to lower prices), direct communication with the electrician.
    • Cons: Accreditation may not be as prominently displayed or easily verifiable, guarantees might be less formal, online presence can vary from non-existent to basic, and reliance on word-of-mouth for reputation. Many local electricians are excellent, but vetting becomes more of the customer’s responsibility.

Comparison Point: Obtainelectricalservices.co.uk seems to strike a balance between a professional, formally accredited business and a local service. It aims for the credibility of a larger firm while maintaining a regional focus. This distinguishes it from many smaller, less formal operations.

Obtainelectricalservices.co.uk vs. Large National Electrical Contractors

  • Obtainelectricalservices.co.uk:
    • Pros: Local focus means potentially faster response times in their service area, more tailored customer service.
    • Cons: Smaller scale may mean less capacity for very large, multi-site commercial projects compared to national giants.
  • Large National Contractors (e.g., British Gas, big facilities management firms):
    • Pros: Extensive resources, nationwide coverage, ability to handle very large or complex commercial contracts, established brand recognition.
    • Cons: Can be less flexible, potentially higher hourly rates (due to overheads), customer service might feel more impersonal, response times in specific local areas might be slower if resources are stretched nationally.

Comparison Point: Obtainelectricalservices.co.uk caters to a specific regional market (Devon), offering a more localised and potentially agile service than national behemoths. It likely positions itself for domestic and SME commercial clients rather than vast corporate contracts.

Obtainelectricalservices.co.uk vs. Online Tradesperson Platforms (e.g., Checkatrade, MyBuilder)

  • Obtainelectricalservices.co.uk:
    • Pros: Direct engagement with a single company, consistent service standards, and a single point of contact. The 5-year guarantee is a direct company offering.
    • Cons: Less immediate access to aggregated customer reviews (as they’re not featured on their homepage), requires direct contact for quotes rather than receiving multiple bids via a platform.
  • Online Tradesperson Platforms:
    • Pros: Wide selection of electricians, ability to compare multiple quotes quickly, extensive public review systems for each tradesperson, platform-backed guarantees (e.g., Checkatrade’s £1,000 guarantee).
    • Cons: Can be overwhelming with too many choices, quality can vary even among vetted members, the platform’s guarantee might be limited, and you still need to vet individual electricians after shortlisting.

Comparison Point: Obtainelectricalservices.co.uk offers a more traditional, direct-to-business model. You choose them specifically, relying on their stated accreditations and guarantee. Platforms offer a marketplace model, giving you more options and review transparency, but requiring you to manage the selection process more actively. Allstarautographs.co.uk Review

Overall Assessment: Obtainelectricalservices.co.uk appears to be a solid choice for those in their service area seeking a professional, accredited local electrician. Their strong focus on guarantees and clear processes sets them apart from less formal operations, while their local presence likely offers advantages over impersonal national chains. For consumers who highly value immediate access to a multitude of online reviews and competitive bidding, a tradesperson platform might be a preferred initial step. However, for a direct and structured approach, Obtainelectricalservices.co.uk makes a compelling case.

Common Electrical Issues and Their Solutions

Understanding common electrical issues and their typical solutions can help homeowners and businesses identify problems early and communicate effectively with electricians. While some minor issues might seem manageable, it’s crucial to remember that electrical work can be dangerous and should ideally be handled by qualified professionals. Always prioritise safety and call an electrician if you’re unsure.

Frequently Tripping Circuit Breakers

Problem: Your circuit breaker frequently trips, cutting power to a specific area or appliance.
Causes:

  • Overload: Too many appliances drawing power from one circuit. This is the most common cause.
  • Short Circuit: A hot wire touches a neutral wire, creating an uncontrolled surge of current. This is often indicated by a burning smell or blackened outlets.
  • Ground Fault: A hot wire touches a ground wire or grounded part of an appliance/system. This is extremely dangerous and can lead to electric shock.
  • Faulty Appliance: A defective appliance connected to the circuit.
  • Damaged Wiring: Loose or damaged wiring within the walls or outlets.
    Solution:
  • Initial Check: Unplug all appliances from the affected circuit, then try to reset the breaker. If it holds, plug appliances back in one by one until the breaker trips again, identifying the faulty appliance.
  • Professional Help: If the breaker trips immediately after being reset, or if it trips frequently even with minimal load, it indicates a more serious underlying issue (short circuit, ground fault, or faulty wiring) that requires immediate inspection by a qualified electrician. An electrician will use diagnostic tools to pinpoint the exact fault.

Flickering or Dimming Lights

Problem: Lights in one or more areas of your property flicker, dim, or brighten erratically.
Causes:

  • Loose Bulb: Simple as that, a loosely screwed-in bulb.
  • Faulty Bulb/Fixture: The bulb itself or the light fixture might be at the end of its life.
  • Overloaded Circuit: Similar to tripping breakers, too many lights/appliances on one circuit can cause voltage drops.
  • Loose Wiring: Connections at the fixture, switch, or within the wall can become loose over time.
  • Voltage Fluctuations: Issues with the main electrical supply coming into your property.
  • Large Appliance Cycling: If lights dim when a large appliance (like a refrigerator or air conditioning unit) starts, it could be a sign that the circuit isn’t robust enough or there’s a voltage drop issue.
    Solution:
  • Simple Fixes: Tighten bulbs, replace old bulbs.
  • Professional Diagnosis: If the problem persists, especially across multiple lights or circuits, it indicates a more significant electrical issue. An electrician will check wiring connections, circuit loads, and voltage levels at various points to find the root cause. This could range from simple rewiring a loose connection to a full panel upgrade or addressing utility supply issues.

Non-Functioning Outlets or Switches

Problem: An outlet or switch simply doesn’t work, even after checking the breaker.
Causes: Tillrollguru.co.uk Review

  • Tripped GFCI Outlet: Ground Fault Circuit Interrupter (GFCI) outlets (common in bathrooms, kitchens, outdoors) can trip independently of the main breaker.
  • Loose Wiring: Connections behind the outlet or switch have come loose.
  • Faulty Outlet/Switch: The unit itself has failed internally.
  • Wiring Damage: Damage to the wiring leading to the outlet/switch.
    Solution:
  • GFCI Reset: For non-working GFCI outlets, press the “Reset” button.
  • Professional Repair/Replacement: If it’s not a GFCI issue, or if resetting doesn’t work, an electrician is needed. They will safely test the outlet/switch, diagnose the fault (e.g., loose wiring, internal failure), and perform the necessary repair or replacement. Attempting to open outlets or switches without proper knowledge is extremely dangerous.

Burning Smells or Charred Outlets

Problem: You notice a burning smell coming from an outlet, switch, or appliance, or see scorch marks.
Causes:

  • Overload: Too much current through an outlet can overheat the wiring or components.
  • Loose Connections: A loose wire connection can create resistance, generating heat and potentially arcing.
  • Faulty Wiring/Insulation: Damaged or degraded wiring insulation can overheat.
  • Faulty Appliance: An internal fault in an appliance connected to the outlet.
    Solution:
  • Immediate Action: This is a serious fire hazard. Immediately turn off power to the affected circuit at the consumer unit. Unplug anything connected to the suspicious outlet.
  • Emergency Electrician: Call an emergency electrician immediately. Do not use the outlet or circuit until it has been inspected and repaired. They will locate the source of the heat (e.g., loose terminal, faulty component) and make the necessary repairs or replacements.

Electrical Shocks

Problem: Receiving a mild shock when touching an appliance or switch.
Causes:

  • Faulty Appliance: An appliance with a broken ground wire or internal electrical fault.
  • Improper Wiring: Incorrectly wired outlets or switches.
  • Damaged Insulation: Exposed live wires due to damaged insulation.
  • Lack of Grounding: Insufficient or non-existent grounding in the electrical system.
    Solution:
  • Immediate Action: Stop using the faulty appliance or touching the problematic switch/outlet immediately. If an appliance, unplug it.
  • Professional Inspection: This indicates a serious safety issue. Call a qualified electrician to identify the source of the shock. They will test the circuit, appliance, and grounding system to ensure safety. This is not a problem to ignore.

By being aware of these common issues and their potential solutions, you can take appropriate initial steps and know when it’s absolutely critical to call in the professionals.

FAQ

How can I verify that Obtainelectricalservices.co.uk is a legitimate business?

You can verify the legitimacy of Obtainelectricalservices.co.uk by checking their NAPIT registration number (often found on their website or by asking them directly) on the official NAPIT website. This will confirm their accreditation status and ensure they are a competent person scheme member.

What accreditations does Obtainelectricalservices.co.uk hold?

Obtainelectricalservices.co.uk states on their homepage that they are NAPIT registered, hold City and Guilds Level 3 Electrical Installation, are Public Liability Covered, BS7671 18th Edition Qualified, and Part P Electrical Building Regulations Qualified. Quickbadge.co.uk Review

Does Obtainelectricalservices.co.uk offer a guarantee on their work?

Yes, Obtainelectricalservices.co.uk explicitly offers a 5-year parts and labour guarantee on their electrical work. It is advisable to request the full terms and conditions of this guarantee in writing.

How do I get a quote from Obtainelectricalservices.co.uk?

You can get a quote from Obtainelectricalservices.co.uk by either calling them directly on 01803 222 879 or by using the contact form available on their website. They may provide a remote quote or schedule a free on-site quotation depending on the service required.

What areas does Obtainelectricalservices.co.uk serve?

Obtainelectricalservices.co.uk primarily serves locations in Devon, including Torquay, Exeter, Paignton, Newton Abbot, Brixham, Teignmouth, and Totnes. They also list extended service areas for EICR inspections.

Is Obtainelectricalservices.co.uk available for emergency electrical services?

Yes, Obtainelectricalservices.co.uk advertises “24/7 Emergency Electricians” on their homepage, indicating they are available to resolve urgent electrical issues quickly.

Does Obtainelectricalservices.co.uk display customer reviews on its website?

While the website mentions a “strong history of positive reviews,” it does not display direct customer testimonials or links to third-party review platforms on its homepage. You may need to search for them on external sites like Google My Business or Checkatrade. Pclbuildingproducts.co.uk Review

What types of electrical services do they offer?

Obtainelectricalservices.co.uk offers a range of services including domestic and commercial electrical installations, inspection and testing (EICR), emergency and minor works, property rewires, fuse board upgrades, lighting design and installation, and power and socket installation.

Is it important for an electrician to be NAPIT approved?

Yes, it is very important for an electrician to be NAPIT approved (or approved by another competent person scheme like NICEIC). This means they are regularly assessed to ensure their work meets high technical and safety standards, and it’s often a requirement under UK Building Regulations Part P for domestic electrical work.

What is an EICR and does Obtainelectricalservices.co.uk provide them?

An EICR is an Electrical Installation Condition Report, which assesses the safety and condition of an existing electrical installation. Yes, Obtainelectricalservices.co.uk explicitly lists “EICR Electrical Inspection and Testing” as one of their key services.

How quickly can an emergency electrician from Obtainelectricalservices.co.uk respond?

Obtainelectricalservices.co.uk states that most emergency call-outs are resolved within the first hour on-site, aiming to safely restore the use of your electrical installation as fast as possible.

Does Obtainelectricalservices.co.uk handle both domestic and commercial electrical work?

Yes, the website clearly states that they provide services for both “Domestic Electrical Installations” and “Commercial Electrical Installations,” indicating extensive expertise in both sectors. Cwsmoling.co.uk Review

What is the process for a typical job with Obtainelectricalservices.co.uk?

The process involves five steps: 1. Get In Contact, 2. The Quote (remote or on-site), 3. Project Completion (fixed time/date, cleanup), 4. Certification & Invoice (within 48 hours), and 5. Your Guarantee (5-year protection).

Will I receive certification for the electrical work completed?

Yes, after project completion, Obtainelectricalservices.co.uk states that you will receive any necessary certification (e.g., Electrical Installation Certificate, EICR) within 48 hours, along with your invoice.

What should I do if I need to cancel a scheduled appointment with them?

Since Obtainelectricalservices.co.uk does not offer subscriptions or free trials, any “cancellation” would involve cancelling a scheduled service appointment. You should contact them directly via phone (01803 222 879) or their contact form as soon as possible to reschedule or cancel.

Are there any hidden fees not mentioned on the website?

The website does not detail specific pricing, indicating that quotes are provided after initial contact or an on-site visit. While this is standard for bespoke electrical work, ensure your written quote clearly outlines all costs to avoid any surprises.

What is BS7671 18th Edition Qualified?

BS7671 (The IET Wiring Regulations) is the national standard for electrical installations in the UK. Being “18th Edition Qualified” means the electrician is knowledgeable and compliant with the latest regulations, ensuring the safety and quality of their work. Better-body.co.uk Review

Does Obtainelectricalservices.co.uk provide services for property rewires?

Yes, “Property Rewires” is listed as one of their key services, indicating they handle comprehensive electrical system overhauls for older properties.

How can I be sure the electricians are fully qualified?

The website explicitly states their team is “Fully Qualified, Accredited and Insured” and lists specific qualifications such as City and Guilds Level 3 and Inspection and Testing qualifications, alongside their NAPIT registration, which includes regular professional assessments.

Does the 5-year guarantee cover all types of electrical work?

The website states “5-year parts and labour guarantee commitment” applies, but also notes “terms and conditions apply.” For specific details on what is covered, it’s best to ask them directly for a copy of these terms.



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