Choresandpawsintl.com Review

Based on checking the website choresandpawsintl.com, the platform aims to connect users with various cleaning and pet care services in London.

While the site presents a seemingly comprehensive service offering, a closer look reveals several critical omissions and red flags that are typically expected from a trustworthy and professional service provider.

Here’s an overall review summary:

Overall Trustworthiness: Low
Transparency: Lacking in crucial areas e.g., terms of service, privacy policy.
Customer Support: Appears responsive for basic inquiries but lacks detailed policy information.
Service Information: General overview provided, but specifics like pricing and full terms are missing.
Ethical Considerations: Appears to operate within permissible service categories, but the lack of transparent policies raises concerns about consumer protection.
Website Quality: Basic, with placeholder text and broken links indicating an unfinished or poorly maintained state.
Refund Policy: Mentioned for cancellations, but full refund terms are vague.

The website, Chores and Paws Intl, attempts to offer a convenient solution for household and pet care needs, boasting 5+ years of experience and a family business ethos. They highlight services ranging from oven cleaning to dog grooming, emphasizing their app-based booking system, competitive rates, and commitment to paying service providers the London Living Wage. However, the absence of crucial legal pages like Terms and Conditions, a Privacy Policy, and a clear Refund Policy beyond a brief FAQ mention is a significant concern. Furthermore, the presence of “Lorem ipsum” placeholder text and broken links within the “Peace of mind,” “Regular or One-Off,” “Vetted & Safe,” and “Furry Friendly” sections points to an incomplete or neglected website. This lack of essential legal and informational clarity makes it difficult to fully trust the service and understand the consumer’s rights and obligations. For any service involving access to one’s home and handling personal property or pets, these are non-negotiable elements of a reliable platform.

Here are some better alternatives for home and pet care services that generally maintain higher standards of transparency and reliability:

MaidPro
- Key Features: Customizable cleaning plans, 49-point checklist, bonded and insured cleaners, consistent quality.
- Average Price: Varies by location and service. quotes provided upon inquiry.
- Pros: Established brand, professional training, insurance for peace of mind, strong focus on customer satisfaction.
- Cons: Potentially higher cost than independent cleaners, not available in all areas.
Merry Maids
- Key Features: Wide range of cleaning services, background-checked and trained staff, satisfaction guarantee, eco-friendly options.
- Average Price: Custom quotes based on home size and service frequency.
- Pros: Reputable national brand, comprehensive services, insured and bonded, strong customer support.
- Cons: May be less flexible than local services, pricing can be premium.
Molly Maid
- Key Features: Tailored cleaning services, professional and uniformed staff, insured and bonded, flexible scheduling.
- Average Price: Provided after a free in-home estimate.
- Pros: Reliable service, consistent quality, national presence, good for recurring cleans.
- Cons: Can be more expensive, specific service availability might vary by franchise.
Rover For Dog Walking & Pet Sitting
- Key Features: Connects pet owners with local pet sitters and dog walkers, background checks, Rover Guarantee, 24/7 support.
- Average Price: Varies widely by sitter and service e.g., $15-25 for a walk, $30-60 for overnight sitting.
- Pros: Large network of vetted sitters, flexible booking, detailed profiles and reviews, insurance coverage.
- Cons: Quality can vary between individual sitters, relies on user reviews, platform fees.
Wag! For Dog Walking & Pet Sitting
- Key Features: On-demand and scheduled dog walking, pet sitting, training, background-checked caregivers, GPS tracking.
- Average Price: Starts at $20 for a 20-minute walk, additional services extra.
- Pros: Convenience of on-demand services, GPS tracking for walks, wide availability in urban areas.
- Cons: Higher cost for spontaneous walks, quality can vary, some users report occasional issues with specific walkers.
TaskRabbit For Handyman, Furniture Assembly, Cleaning, Basic Gardening
- Key Features: Connects users with local “Taskers” for various services, background checks, insured, transparent hourly rates.
- Average Price: Varies significantly by task and Tasker’s hourly rate e.g., $30-100+ per hour.
- Pros: Highly versatile for many odd jobs, transparent pricing, ability to choose Taskers based on reviews and skills.
- Cons: Quality depends heavily on individual Tasker, cancellation policies can be strict, platform fees apply.
Thumbtack For various home services including cleaning, gardening, handyman
- Key Features: Connects customers with local professionals for a wide range of services, allows for custom quotes, review system.
- Average Price: Varies based on service and professional. custom quotes.
- Pros: Extensive network of professionals, easy to get multiple quotes, good for comparing services.
- Cons: Quality control can be inconsistent, reliance on user reviews, some professionals may be less responsive.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Choresandpawsintl.com Review & First Look

Upon a thorough initial assessment of choresandpawsintl.com, the first impression is one of a service attempting to provide convenience, particularly within the London cleaning and pet care market.

The website clearly communicates its core offering: connecting users with service providers through a dedicated app.

It highlights services such as oven cleaning, window cleaning, dog grooming, and even dinner party assistance, suggesting a broad spectrum of household and pet-related support.

Initial Observations on Website Structure

The site’s layout is straightforward, featuring a prominent header with contact information and “Download App” calls to action.

A section detailing a three-step process for booking services—downloading the app, selecting services, and confirming—is present.

This indicates a heavy reliance on their mobile application for all user interactions.

The Problem of Missing Legal Documentation

A significant red flag is the conspicuous absence of standard legal documentation. There are no visible links or sections for a “Terms and Conditions” page, a “Privacy Policy,” or a comprehensive “Cookie Policy.” For any online service, especially one that involves sharing personal data, financial transactions, and allowing service providers into private homes, these documents are non-negotiable.

Terms and Conditions T&Cs: This is the legal contract between the service provider and the user. It outlines responsibilities, liabilities, payment terms, dispute resolution, and acceptable use. Without it, users have no clear understanding of their legal standing or the company’s obligations.
Privacy Policy: Essential for detailing how user data is collected, stored, used, and protected. Given that the service uses GPS location and handles personal booking information, a robust privacy policy is paramount for user trust and compliance with data protection regulations like GDPR in the UK.
Refund Policy: While the FAQ section briefly touches on refunds for cancellations within 24 hours, a dedicated, comprehensive refund policy is standard practice. This policy should detail all conditions, processes, and timelines for refunds across various scenarios.

The lack of these fundamental legal pages significantly undermines the website’s credibility and suggests a potential disregard for legal compliance and consumer protection.

Unfinished Content and Broken Links

Further inspection reveals instances of “Lorem ipsum” placeholder text and broken internal links.

For example, the sections titled “Peace of mind,” “Regular or One-Off,” “Vetted & Safe,” and “Furry Friendly” all link to https://themepure.net/wp/klenar/ourservices/carpet-cleaning/, which appears to be a generic template demo page rather than specific content relevant to choresandpawsintl.com. Cowriesmoney.com Review

This indicates either an incomplete website development process or a severe lack of ongoing maintenance, which is concerning for a service that claims “5+ Years Experience.” A professional online presence demands fully fleshed-out, relevant content and functional links.

Choresandpawsintl.com Pros & Cons

When evaluating choresandpawsintl.com, it’s crucial to weigh its stated advantages against the significant drawbacks observed on the website.

While the concept of a centralized platform for cleaning and pet care services is appealing, the execution of their online presence leaves much to be desired.

Identified Cons: Major Red Flags for Users

The cons largely outweigh the pros, primarily due to the glaring deficiencies in website transparency and professionalism.

Absence of Essential Legal Documentation: This is by far the most critical flaw. As highlighted, the lack of accessible Terms and Conditions, Privacy Policy, and a comprehensive Refund Policy creates a substantial trust deficit. Users have no clear understanding of their rights, data handling practices, or dispute resolution mechanisms. This omission alone is enough to deter a cautious consumer.
Incomplete Website Content: The presence of “Lorem ipsum” placeholder text is unprofessional and suggests an unfinished or neglected website. This kind of detail signals a lack of attention to quality and completeness, which can reflect on the service quality itself.
Broken Internal Links: Several key feature sections “Peace of mind,” “Regular or One-Off,” “Vetted & Safe,” “Furry Friendly” link to a generic external WordPress theme demo site. This is a severe technical oversight, making it impossible for users to access promised detailed information about their services or guarantees. It demonstrates poor website maintenance and quality control.
Vague Pricing Information: While the website mentions “competitive rates,” there is no transparent pricing structure available on the site. Users are instructed to “get in contact with them directly through the app for a bespoke quotation,” which is inconvenient and lacks the transparency expected from a modern service platform.
Limited Customer Service Hours for Phone Line: While the app is “open 24/7,” the customer service phone line operates only during specific weekday and Saturday hours. For urgent issues outside these times, users are left with only app-based communication, which might not be sufficient for complex problems.
Requirement for Users to Supply Cleaning Products/Materials: For deep cleans, the website explicitly states, “we do ask you to supply all your own products, materials and appliances.” While this might be a cost-saving measure for the company, it adds an inconvenience and potential expense for the customer, which might not be immediately clear until deeper into the booking process.
Reliance on Affiliated Partners for Specific Services: The “End Of Tenancy Cleaning” service is stated to be “through one of our affiliated partners.” While partnerships are common, the website doesn’t provide transparency about these partners, leaving users to find out more “through the app.” This adds another layer of uncertainty.
Limited Public Reviews/Testimonials: While the site showcases testimonials from “Louisa Summerfield CEO & Founder” and a few service providers, there’s no clear integration of external, verifiable customer reviews or ratings on the website itself, which would typically build trust.

Potential Pros Based on Stated Intent, Not Verified Functionality

Despite the significant drawbacks, it’s worth acknowledging the intended benefits the website aims to convey.

Convenience through App-Based Booking: The emphasis on a dedicated app for downloading, service selection, and booking is designed to offer a streamlined user experience, allowing for easy scheduling.
Diverse Service Offering: The range of services, from various cleaning types oven, window, carpet, commercial to pet care dog grooming, dog walking, doggy day care and even handyman services, positions it as a comprehensive solution for household needs.
Focus on Vetting Service Providers: The website states they “spend a lot of time vetting our service providers and continuously monitor their performance,” including DBS checks and ID verification. This aims to provide peace of mind regarding the safety and trustworthiness of staff entering one’s home.
Commitment to London Living Wage: The mission statement mentions ensuring “all our service providers receive the London Living wage,” which is a positive ethical stance, potentially attracting higher quality professionals and aligning with fair labor practices.
Furry Friendly: The explicit mention of being “comfortable around all members of your household including your pets” is a niche but valuable assurance for pet owners seeking services.
Flexibility in Booking: The ability to choose “times that suit your busy lifestyle” and book both “Regular or One-Off” cleans offers scheduling adaptability.

However, it’s crucial to reiterate that many of these “pros” are based solely on the website’s claims rather than verifiable information or demonstrable functionality through their online presence. The absence of crucial legal and informational pages makes it difficult to ascertain the veracity and reliability of these stated benefits.

Choresandpawsintl.com Alternatives

Given the significant issues with choresandpawsintl.com, particularly the lack of transparency, legal documentation, and incomplete website content, it’s prudent for consumers to explore more established and reliable alternatives for home cleaning, pet care, and handyman services.

The market is robust with options that prioritize customer trust, clear policies, and professional service delivery.

For Professional Home Cleaning Services:

When it comes to inviting professionals into your home for cleaning, trustworthiness, insurance, and clear policies are paramount.

MaidPro: A well-regarded national cleaning service, MaidPro offers customized cleaning plans and a detailed 49-point checklist to ensure thoroughness. They emphasize consistency and reliability, with professionally trained, bonded, and insured cleaners. This provides a strong layer of security and peace of mind that is missing from choresandpawsintl.com. Their focus on customer satisfaction, backed by a service guarantee, makes them a solid choice.
Merry Maids: Another leading name in residential cleaning, Merry Maids provides comprehensive cleaning solutions with a focus on quality. They conduct extensive background checks on their staff and are fully bonded and insured. Their website offers clear information on services, and they provide free in-home consultations, allowing for transparent pricing discussions—a stark contrast to the vague pricing on choresandpawsintl.com.
Molly Maid: Molly Maid stands out for its consistent service and professional, uniformed teams. They offer flexible scheduling for regular or one-time cleanings and are known for their reliable, efficient service. Like MaidPro and Merry Maids, they prioritize security by ensuring their staff are screened, bonded, and insured, which are critical elements for consumer trust.

For Reliable Pet Care Dog Walking & Sitting:

Pet care involves trust and the safety of beloved animals. Sonsofheroes.com Review

Reputable platforms prioritize vetting and support.

Rover: Rover is a dominant platform for connecting pet owners with a vast network of local pet sitters and dog walkers. Key features include detailed sitter profiles with reviews, background checks, the Rover Guarantee which provides financial protection, and 24/7 support. The ability to vet individual sitters through their profiles and read reviews offers a level of transparency and control that choresandpawsintl.com’s app-based, less transparent system lacks.
Wag!: Similar to Rover, Wag! offers on-demand and scheduled dog walking, pet sitting, and even training services. It’s known for its convenience and features like GPS tracking during walks, providing real-time updates for pet owners. Wag! also emphasizes background checks for its caregivers and offers support, making it a reliable alternative for pet care needs.

For Versatile Handyman & Household Services:

For a broader range of tasks beyond just cleaning and pet care, platforms that offer vetted professionals across multiple categories are valuable.

TaskRabbit: TaskRabbit allows users to find local “Taskers” for virtually any odd job, including furniture assembly, basic gardening, handyman services, and general household chores. Users can view Tasker profiles, read reviews, and compare hourly rates transparently. The platform offers insurance coverage and background checks, providing a much higher degree of accountability and reliability than a website with broken links and missing policies.
Thumbtack: Thumbtack is an expansive platform where users can find professionals for almost any service, including home cleaning, gardening, and handyman tasks. It allows users to submit project details and receive multiple quotes from local service providers, facilitating price and service comparison. While it acts as a marketplace, it provides a structured system for vetting professionals through reviews and clear communication channels.

When choosing any online service provider, particularly those involving access to your home or personal belongings, it is always recommended to verify their credentials, check for robust legal documentation Terms of Service, Privacy Policy, and seek out platforms with strong customer support and verifiable reviews.

The alternatives listed above generally meet these criteria far more effectively than choresandpawsintl.com appears to do.

How to Avoid Unreliable Online Service Platforms

Avoiding unreliable online service platforms like choresandpawsintl.com requires a proactive and informed approach.

It’s about performing due diligence before committing your time, money, or personal information.

Key Indicators of Unreliability

There are several tell-tale signs that an online service platform might not be trustworthy or professionally managed.

Missing Legal Pages: The most critical red flag is the absence of easily accessible Terms and Conditions, Privacy Policy, and Refund Policy pages. These documents are legal necessities and the bedrock of consumer protection. A legitimate business will always have these prominently displayed.
Poor Website Design and Functionality:
- “Lorem Ipsum” or Placeholder Text: This indicates an unfinished, unprofessional, or neglected website. No legitimate business would launch or maintain a site with placeholder content in critical sections.
- Broken Links: Links that lead to error pages, generic template sites, or irrelevant content demonstrate a lack of attention to detail and poor website maintenance.
- Grammar and Spelling Errors: While minor errors can happen, a pervasive pattern of grammatical mistakes and typos suggests a lack of professionalism.
Vague or Non-Existent Pricing Information: If a service requires you to go through an extensive process like downloading an app and contacting them directly just to get a basic price, without any transparent tiers or estimates on the website, it can be a sign of non-transparency or a sales tactic rather than clear service provision.
Lack of Verifiable Reviews: While some sites might feature testimonials, the absence of links to independent review platforms like Trustpilot, Google Reviews, or Yelp or verifiable customer feedback is concerning. Anyone can write a positive testimonial on their own site.
Generic or Unprofessional Contact Information: While choresandpawsintl.com provides an email and phone number, the overall lack of transparency makes it harder to trust these channels. A reliable service will have clear contact methods, often with detailed support sections or FAQs.
Over-reliance on a Single Communication Channel: If the only way to get crucial information or resolve issues is through an app, it can limit accessibility and responsiveness, especially for complex problems.
High-Pressure Sales Tactics Less evident on choresandpawsintl.com but generally a red flag: If a site pushes you to sign up immediately without providing ample information, or creates a sense of urgency without justification, proceed with caution.

Due Diligence Checklist

Before engaging with any online service platform, especially those involving home access or financial transactions, run through this checklist:

Locate Legal Documents: Can you easily find and read their Terms of Service, Privacy Policy, and Refund Policy? If not, walk away.
Check for Transparency: Is the pricing clear? Are the services described in detail? Is there information about how service providers are vetted?
Evaluate Website Professionalism: Is the site well-designed, free of errors, and fully functional? Do all links work correctly and lead to relevant content?
Seek Independent Reviews: Search for reviews on third-party websites Google, Yelp, Trustpilot, Better Business Bureau. Look for consistent patterns in positive and negative feedback.
Verify Contact Information: Test their customer service channels if possible. Are they responsive and helpful?
Understand Payment Methods: Ensure the payment methods are secure and clearly explained. Be wary of requests for unusual payment methods.
Check for Physical Address and Registration: While choresandpawsintl.com provides a London address, verify if it’s a legitimate business address or a virtual office. For UK businesses, you can often check Companies House for registration details.
Assess Security: Look for HTTPS in the URL indicating an SSL certificate, which ensures secure data transmission, especially during login or payment.

By adopting a skeptical and thorough approach, you can significantly reduce the risk of engaging with unreliable or potentially fraudulent online service platforms, protecting your time, money, and personal security.

Choresandpawsintl.com Pricing

One of the most significant pieces of missing information on choresandpawsintl.com, and a major red flag, is the complete absence of a transparent pricing structure. For a service that operates in a competitive market like London, where customers are likely to compare rates, this omission is a severe drawback. Ketolific.com Review

Vague Pricing Information

The website vaguely mentions “our rates are competitive,” but this claim cannot be substantiated without actual figures.

Instead of displaying clear price lists, hourly rates, or package deals, the site directs users to:

“get in contact with them directly through the app for a bespoke quotation” for End Of Tenancy Cleaning.
Implies that regular and one-off cleans would be booked via the app, presumably revealing pricing there.

This lack of upfront pricing transparency creates several issues for potential customers:

Inconvenience: Users have to download an app and potentially go through a booking process just to get a price, which is a barrier to entry. Many customers prefer to see prices clearly listed on a website before investing their time.
Lack of Comparison: Without published rates, it’s impossible for a user to quickly compare Chores and Paws Intl’s services against competitors. This hinders informed decision-making.
Potential for Variable Pricing: While “bespoke quotations” are common for larger jobs like end-of-tenancy cleans, the absence of even a basic hourly rate for standard cleaning or pet care raises questions about pricing consistency and fairness. There’s no baseline expectation.
Trust Deficit: Reputable service providers often display at least starting prices or clear pricing models e.g., per hour, per square foot, fixed rates for specific services. Hiding this information until deeper into the engagement process can erode customer trust.

Industry Standard Pricing Models

In the cleaning and pet care industries, common pricing models include:

Hourly Rates: Often used for general cleaning, handyman services, or dog walking. Rates can vary based on the number of professionals, required expertise, and location. For London, professional cleaning services can range from £15 to £30+ per hour per cleaner.
Flat Rates: Applied to specific services like oven cleaning, window cleaning, or fixed-duration dog walks.
Per-Room or Per-Square-Foot Rates: More common for deep cleans or larger properties.
Package Deals: Discounts offered for recurring services or bundles e.g., weekly cleaning.

The absence of any such model or indicative pricing on choresandpawsintl.com puts it at a disadvantage compared to competitors who offer this transparency upfront.

While the company states they ensure service providers receive the London Living Wage, this is a cost to them and does not translate into a clear price for the customer.

Choresandpawsintl.com vs. Established Service Platforms

When evaluating choresandpawsintl.com against more established service platforms, a clear disparity in professionalism, transparency, and consumer protection emerges.

While the intent of Chores and Paws Intl to offer a range of home and pet services is commendable, its online presence falls significantly short of industry benchmarks set by reputable competitors.

Transparency and Legal Compliance

Choresandpawsintl.com: Critically lacking. No readily available Terms and Conditions, Privacy Policy, or comprehensive Refund Policy. This is a massive trust issue and a potential legal vulnerability for both the company and its users. The presence of “Lorem ipsum” and broken links further signals a non-professional approach to digital presence.
Established Platforms e.g., MaidPro, Rover, TaskRabbit: Excellent. These platforms prominently display all necessary legal documentation, often linked directly from the footer or main navigation. They invest heavily in clear policies that outline user rights, data handling, service agreements, and dispute resolution. This transparency builds consumer confidence and ensures legal compliance. For instance, MaidPro’s Privacy Policy or Rover’s Terms of Service are comprehensive and easily accessible.

Pricing Transparency

Choresandpawsintl.com: Poor. No pricing information is available on the website. Users are directed to download an app and inquire for “bespoke quotations,” which is inconvenient and lacks transparency.
Established Platforms: Good to Excellent. Many established cleaning services like MaidPro or Merry Maids offer free quotes, and their websites often provide price ranges or a clear process for obtaining a detailed estimate. Marketplaces like TaskRabbit and Thumbtack show hourly rates for individual taskers, allowing users to compare and choose based on budget. This upfront clarity empowers consumers.

Vetting and Assurance

Choresandpawsintl.com: Claims “vetted and cleared to work in your space” with “DBS check and are thoroughly vetted through ID verification and references.” However, without a transparent “About Us” or “How We Vet” section, and given the website’s other shortcomings, these claims are difficult to verify independently.
Established Platforms: Robust. Reputable platforms often provide detailed information about their vetting processes. For example, Rover’s background check process is clearly outlined, and they offer a “Rover Guarantee” for additional peace of mind. Cleaning services like MaidPro ensure their staff are bonded and insured, providing protection against theft or damage—a crucial detail missing from Chores and Paws Intl’s visible content.

Website Professionalism and User Experience

Choresandpawsintl.com: Subpar. The website features placeholder text, broken links, and a generally unfinished feel. The user journey is disrupted by missing content and redirects to generic demo pages.
Established Platforms: High. These platforms invest heavily in professional, user-friendly websites. They are intuitive, all links function, content is complete and well-written, and they offer a seamless experience for browsing services, booking, and managing appointments. Their digital presence reflects the professionalism of their service.

Customer Support and Engagement

Choresandpawsintl.com: Provides a phone number with limited hours and an email. The reliance on the app for most interactions means less transparency on how complex issues are handled outside app support.
Established Platforms: Often offer multiple support channels phone, email, live chat, extensive FAQ sections, and robust in-app support. They generally have dedicated customer service teams trained to handle a wide range of inquiries and disputes effectively, demonstrating a commitment to customer satisfaction.

In summary, while choresandpawsintl.com offers a range of services, its online presentation and critical lack of transparency make it a risky choice compared to established alternatives that prioritize clear communication, robust legal frameworks, and professional digital infrastructure.

Consumers seeking home and pet services are better served by platforms that openly share information and demonstrate a commitment to user trust and safety. Solidarymarkets.com Review

How to Cancel Choresandpawsintl.com Subscription

Based on the information available on the choresandpawsintl.com website, particularly within its limited FAQ section, the process for canceling a service or a “booking” is mentioned, but there is no explicit information about a recurring “subscription” model.

The website primarily refers to one-off and regular cleans.

Cancellation Policy for Bookings Based on FAQ

The website’s FAQ states:

“If you cancel your booking within 24 hours you can claim a full refund or if your service provider cancels your appointment a full refund is automatically credited to you.”

This suggests that:

For individual bookings: If you cancel a specific appointment within 24 hours of booking it, you are eligible for a full refund. This implies a short window for free cancellation, which might not be ideal if plans change closer to the service date.
Service Provider Cancellation: If the service provider cleaner, dog walker, etc. cancels the appointment, a full refund is automatically issued.

Absence of Clear Subscription Cancellation Process

What is notably absent is a detailed guide on how to cancel a recurring service or a “regular clean” if it operates on a subscription-like model.

Many platforms offering recurring services have a dedicated section or clear steps within the user account settings to manage or terminate these arrangements.

Given the website’s heavy reliance on its mobile app, it is highly probable that any management of recurring services or “subscriptions” would be handled directly within the Chores and Paws Intl App.

General Steps for Cancelling Services on App-Based Platforms Likely for Choresandpawsintl.com

Since the website doesn’t provide specific instructions, here’s a general approach one would typically follow for an app-based service like this:

Open the Chores and Paws Intl App: Log in to your account.
Navigate to Your Bookings/Schedule: Look for a section like “My Bookings,” “My Schedule,” “Upcoming Services,” or “Account Settings.”
Identify Recurring Services: Locate the option to manage your recurring cleanings or standing appointments.
Find Cancellation/Pause Option: There should be an option to “Cancel Service,” “Pause Service,” “Manage Subscription,” or “End Recurring Booking.”
Follow On-Screen Prompts: The app will likely guide you through a few steps to confirm the cancellation. Be aware of any notice periods e.g., 24 hours, 48 hours, or longer for recurring services to avoid cancellation fees.
Confirmation: Ensure you receive a confirmation email or in-app notification that your service or subscription has been successfully canceled. Keep this for your records.

What to Do If You Can’t Find the Option:

If you are unable to find the cancellation option within the app, or if the process is unclear, your next steps should be: Paynespersonaltravel.com Review

Contact Customer Service:
- Email: Use [email protected]. Clearly state your request to cancel your recurring service or subscription, including your account details.
- Phone: Call 0203 970 4449 during their business hours 9:00am-18:00 Monday to Friday, 11am-15:00 Saturday, closed Sunday.
Document Everything: Keep records of your communication, including dates, times, who you spoke to, and what was agreed upon. This is crucial in case of any billing discrepancies or issues.

Without clear guidelines on the website, managing a recurring service cancellation could be more cumbersome than with platforms that prioritize transparent account management features.

This further underscores the general lack of comprehensive information on choresandpawsintl.com.

Choresandpawsintl.com Features

Choresandpawsintl.com aims to offer a comprehensive suite of features designed to simplify household management and pet care for its London-based users.

While the website itself has significant shortcomings in its presentation and transparency, it outlines several intended functionalities and service types.

Core Service Offerings

The platform positions itself as a versatile provider for various home and pet needs. The services advertised on the homepage include:

Cleaning Services:
- Oven cleaning
- End of tenancy cleaning via affiliated partners
- Window cleaning
- After builders cleaning
- Carpet & upholstery cleaning
- One-off cleans
- Regular cleans
- Commercial cleaning
- Deep cleans requiring customer to supply products
Pet Care Services:
- Dog grooming & Doggy day care
- Dog walking
Household Assistance:
- Dinner party assistance
- Basic gardening
- Furniture assembly
- Handyman services

This broad spectrum of services suggests an ambition to be a one-stop-shop for numerous domestic requirements, which is a compelling feature for busy individuals or families.

App-Centric Booking and Management

The primary mechanism for interacting with Chores and Paws Intl is through their dedicated mobile application. The website highlights a three-step process:

Download & Register App: Users initiate the process by downloading and setting up their account within the app.
Select Services & Book Slots: Users select the desired services and then book their preferred day and time slots directly through the app. This implies a real-time scheduling system.
Confirm Bookings: The final step involves confirming the booking, after which users can presumably manage and track their services via the app.

This app-first approach aims to provide convenience and flexibility for scheduling.

Service Provider Management and Quality Assurance Claims

The website makes several claims regarding the quality and reliability of its service providers:

Vetting Process: Chores and Paws Intl states they “spend a lot of time vetting our service providers and continuously monitor their performance.” This includes:
- DBS checks: A Disclosure and Barring Service check, which is crucial for individuals working in homes, especially as “trusted key holders.”
- ID verification and references: Standard background checks to confirm identity and past work quality.
5-Star Grading System: Users are able to “grade them using a 5-star system,” with “only the best remain with our company.” This feedback mechanism is intended to ensure high service quality.
Trusted Key Holders: The FAQ mentions that cleaners/housekeepers are “trusted key holders,” allowing customers to make arrangements for key collection or storage, offering flexibility for cleans when the customer is not at home.
Local Service Providers: The use of “GPS location to keep everyone closer together” suggests an effort to connect customers with local professionals, potentially reducing travel times and costs.

Ethical Commitments Stated

London Living Wage: The company states its mission includes ensuring “all our service providers receive the London Living wage.” This indicates a commitment to fair compensation for their staff.
Family Business Ethos: Portrayed as a “family business that prides itself on offering excellent customer service,” aiming to make every customer feel “unique and special.”

While these features are presented on the website, the significant issues surrounding transparency, missing legal documents, and incomplete website content raise questions about the practical implementation and verifiable nature of these claims. Sourceforhorse.com Review

For example, while DBS checks are claimed, there’s no policy detailing how this information is handled or verified by the customer.

The appeal of these features is somewhat overshadowed by the lack of foundational trustworthiness.

FAQ

What is choresandpawsintl.com?

Choresandpawsintl.com is an online platform based in London that offers various home cleaning services, pet care, and general household assistance, connecting users with service providers primarily through a dedicated mobile application.

Is choresandpawsintl.com a trustworthy website?

Based on the website’s current state, its trustworthiness is low due to the absence of crucial legal documents like Terms and Conditions and a Privacy Policy, as well as the presence of placeholder text and broken links.

Where can I find the Terms and Conditions for choresandpawsintl.com?

The website choresandpawsintl.com currently does not have a clearly accessible or linked Terms and Conditions page, which is a significant omission for an online service platform.

Does choresandpawsintl.com have a Privacy Policy?

No, a Privacy Policy is not visibly available on the choresandpawsintl.com website, which is a major concern regarding how user data is handled and protected.

What services does choresandpawsintl.com offer?

Choresandpawsintl.com offers a range of services including oven cleaning, end of tenancy cleaning, window cleaning, after builders cleaning, dog grooming, dog walking, carpet cleaning, one-off and regular cleans, dinner party assistance, basic gardening, furniture assembly, and handyman services.

How do I book a service with choresandpawsintl.com?

Services with choresandpawsintl.com are booked through their dedicated mobile application, following a three-step process of downloading the app, selecting services and time slots, and confirming the booking.

Does choresandpawsintl.com offer transparent pricing?

No, the website does not display transparent pricing information.

It states that rates are “competitive” but directs users to get “bespoke quotations” via the app for specific services. Primeresumeservice.com Review

How does choresandpawsintl.com vet its service providers?

The website states that service providers undergo vetting, including DBS checks, ID verification, and reference checks, and their performance is continuously monitored through a 5-star grading system by customers.

Can I get a full refund from choresandpawsintl.com?

According to the FAQ, a full refund can be claimed if you cancel your booking within 24 hours, or if the service provider cancels the appointment.

What are the customer service hours for choresandpawsintl.com?

The customer service phone line is open 9:00am to 18:00 Monday to Friday and 11am to 15:00 on Saturday, and closed on Sunday. The app itself is stated to be open 24/7.

Are choresandpawsintl.com cleaners insured or bonded?

The website claims their staff are “vetted and cleared to work in your space” with DBS checks, but it does not explicitly state if their cleaners or service partners are bonded or insured, which is a common practice for reputable services.

Does choresandpawsintl.com operate outside of London?

The website states they “cover almost every area in London and continue to expand our coverage,” implying their operations are currently focused solely within London.

Do I need to provide cleaning products for choresandpawsintl.com cleaners?

Yes, for deep cleans, the website explicitly states that customers are asked to supply all their own products, materials, and appliances.

Can choresandpawsintl.com cleaners hold my house key?

Yes, the website states that their cleaners/housekeepers are trusted key holders, and customers can arrange for them to hold a key or make collection arrangements.

Does choresandpawsintl.com use affiliated partners for certain services?

Yes, the website mentions that End Of Tenancy Cleaning is provided “through one of our affiliated partners.”

How do I leave a tip for a service provider from choresandpawsintl.com?

You can leave a tip for your service provider through the app once you receive a notification that the job has been completed, and the service provider will receive the whole amount.

How do I leave a review for a service provider on choresandpawsintl.com?

The website politely requests that you leave a review for your service provider, likely through the app’s 5-star grading system, after the job is completed. Ahypedplace.com Review

Are there any “Lorem ipsum” placeholders on the choresandpawsintl.com website?

Yes, the website currently contains “Lorem ipsum” placeholder text in some sections, indicating incomplete or unaddressed content.

Are there any broken links on choresandpawsintl.com?

Yes, several internal links on the website, particularly within sections like “Peace of mind” and “Vetted & Safe,” lead to a generic external WordPress theme demo page instead of relevant content.

What are good alternatives to choresandpawsintl.com for home services?

For reliable home services, consider established platforms like MaidPro, Merry Maids, Molly Maid for cleaning.

Rover or Wag! for pet care.

And TaskRabbit or Thumbtack for handyman and various household tasks.