Bksconsultancy.co.uk Review

Based on looking at the website, BKS Consultancy appears to be a legitimate and professional firm specialising in Marketing CRM systems, customer journey mapping, and marketing automation for service-based businesses. The site presents a clear value proposition focused on efficiency and scalability.

Overall Review Summary:

• Clarity of Service: Excellent. The website clearly articulates the services offered (Marketing CRM implementation, customer journey mapping, automation).
• Professionalism: High. The design is clean, navigation is straightforward, and the content is well-written.
• Transparency: Good. Information about the co-founder, company registration, VAT number, and legal policies (Terms & Conditions, Privacy Policy) is available. Trustpilot reviews are also linked, which adds a layer of third-party validation.
• Ethical Considerations: Appears to align with ethical business practices in Islam. The services offered (CRM, marketing automation) are tools for legitimate business operations and do not inherently involve any forbidden elements such as riba, gambling, or immoral content. The company focuses on streamlining business processes and enhancing customer relationships, which are permissible and encouraged in ethical commerce.
• Missing Elements for Trust: While strong, the website could benefit from readily available information on specific pricing structures, clearer service packages, or case studies with measurable ROI beyond testimonials. Direct access to a portfolio of past projects without navigating internal links would also enhance trust.

BKS Consultancy aims to help businesses streamline their sales and marketing activities through CRM implementation and automation, ultimately enabling them to “work smarter, not harder.” Their three-step process—Bespoke Customer Journey Map, Systemise with a Marketing CRM, and Scale with Automation—is clearly laid out, offering a logical pathway for potential clients. The presence of client testimonials, a link to their Trustpilot profile, and detailed “About Us” information, including the co-founder’s extensive experience, all contribute to a credible image. Furthermore, the inclusion of legal documents like Terms & Conditions and a Privacy Policy, alongside company registration details, reinforces their legitimacy as a UK-registered entity.

Best Alternatives for Business Consultancy & CRM Services:

1. Salesforce

   • Key Features: Comprehensive CRM platform covering sales, service, marketing, and analytics. Highly customisable.
   • Average Price: Varies widely based on modules and user count, starting from around £20/user/month for basic Sales Cloud.
   • Pros: Industry leader, vast ecosystem of integrations, robust reporting, excellent scalability for growing businesses.
   • Cons: Can be complex to set up, higher cost for advanced features, steep learning curve for new users.

2. HubSpot

   

   • Key Features: All-in-one platform for CRM, marketing automation, sales, and customer service. User-friendly interface.
   • Average Price: Free CRM tier available, paid plans start from around £38/month for Marketing Hub Starter.
   • Pros: Great for SMEs, strong inbound marketing tools, intuitive design, excellent educational resources.
   • Cons: Can get expensive as you scale and add more features, less flexible customisation compared to Salesforce.

3. Zoho CRM

   • Key Features: Affordable CRM solution with a wide range of features including sales automation, marketing campaigns, and customer support.
   • Average Price: Free edition available, paid plans start from around £10/user/month.
   • Pros: Cost-effective, comprehensive features for the price, good for small to medium-sized businesses, part of a larger Zoho ecosystem.
   • Cons: Interface can feel less polished, some advanced features require higher-tier plans, customer support can be slow.

4. Microsoft Dynamics 365

   • Key Features: Cloud-based business applications including CRM, ERP, and marketing automation. Seamless integration with other Microsoft products.
   • Average Price: Varies greatly by module and user count, starting from around £48/user/month for Sales Professional.
   • Pros: Deep integration with Office 365, robust enterprise-grade capabilities, flexible deployment options.
   • Cons: Complex to implement, can be overkill for smaller businesses, requires significant IT expertise.

5. Pipedrive

   • Key Features: Sales-focused CRM designed to help users visualise their sales pipeline. Simple and intuitive.
   • Average Price: Starts from around £12.50/user/month.
   • Pros: Excellent for sales teams, highly visual pipeline management, easy to use, good mobile app.
   • Cons: Less robust marketing automation features, limited customisation beyond sales processes.

6. Odoo CRM

   • Key Features: Open-source suite of business management software, including CRM, ERP, accounting, and project management.
   • Average Price: Free for single application use (Community Edition), Enterprise Edition starts from around £20/user/month plus hosting.
   • Pros: Highly customisable due to open-source nature, comprehensive suite of business tools, flexible pricing.
   • • Cons: Can be complex to set up and maintain without technical expertise, community support varies.

7. Freshsales (Freshworks CRM)

   • Key Features: Unified sales and marketing platform with AI-powered insights, lead scoring, and visual sales pipelines.
   • Average Price: Free CRM for up to 3 users, paid plans start from around £10/user/month.
   • Pros: User-friendly interface, good for small to medium businesses, strong integration with other Freshworks products, robust AI capabilities.
   • Cons: Scalability can be an issue for very large enterprises, some advanced features are only available in higher tiers.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Bksconsultancy.co.uk Review & First Look

Upon a detailed examination of Bksconsultancy.co.uk, the website presents itself as a professional and focused entity dedicated to enhancing customer relationship management and marketing automation for service-based businesses. The initial impression is one of clarity and purpose, immediately articulating their specialisation in Marketing CRM systems, customer journey mapping, and scaling businesses through automation. This direct approach is commendable, as it quickly informs visitors about the core competencies of the consultancy.

The homepage layout is intuitive, guiding the user through the services offered, the problem they solve (“business owner with too much on your plate?”), and their proposed three-step solution. This structure helps potential clients understand the value proposition without excessive navigation. The visible contact information and calls to action (“Get in touch,” “Discover more”) are strategically placed, encouraging engagement. The use of a clear, modern design, coupled with concise language, ensures a smooth user experience. The website’s immediate focus on practical business solutions aligns well with the ethos of efficiency and smart work.

Initial Impressions on Professionalism

The professional appearance of Bksconsultancy.co.uk is evident from its clean design and well-organised content. There are no distracting elements or over-the-top graphics, which speaks to a mature and business-oriented approach.

• Design Quality: The website employs a modern, clean, and responsive design, making it accessible and aesthetically pleasing across various devices. The colour scheme is professional and the typography is legible, contributing to a positive user experience.
• Content Clarity: The language used is straightforward and jargon-free, explaining complex concepts like CRM and marketing automation in an understandable manner. This clarity is crucial for attracting a broad range of business owners, irrespective of their technical proficiency.
• Navigation: The menu structure is logical, with clear links to “About Us,” “Projects,” “Work with us,” “Tools & Resources,” and “Blog.” This organised navigation facilitates easy access to information, allowing visitors to quickly find what they are looking for.

Service Clarity and Value Proposition

BKS Consultancy’s value proposition revolves around helping businesses create “a frictionless customer experience” and “accelerate your sales and marketing activities.” This is a compelling promise for businesses looking to optimise their operations and enhance client relationships.

• Target Audience: The website clearly targets “service based businesses” and “business owners with too much on their plate,” identifying a specific pain point. This focused targeting allows them to tailor their messaging effectively.
• Problem-Solution Framework: The site effectively frames common business challenges (chaos, missed opportunities, difficulty scaling) and positions their services as direct solutions, outlining how their expertise can reduce these burdens.
• Benefit-Oriented Language: The benefits of their services are consistently highlighted, such as “reduce the chaos,” “get more done,” “align your sales and marketing systems,” and “save you on average 10 hours a week.” These measurable benefits resonate with business owners focused on efficiency and growth.

Bksconsultancy.co.uk Features

BKS Consultancy’s website highlights several key features of their service offering, primarily revolving around the implementation and optimisation of Marketing CRM systems. Their approach is structured, aiming to provide a comprehensive solution rather than just isolated services. The core of their offering is encapsulated in a three-step process designed to guide clients from initial assessment to automated scalability. Nottinghamroad.co.uk Review

The Three-Step Process

The cornerstone of BKS Consultancy’s service delivery is their clearly defined three-step process, which aims to provide a systematic and integrated approach to customer experience improvement and business growth.

1. Bespoke Customer Journey Map: This initial phase involves a deep dive into the client’s existing customer interactions.

   • Purpose: To gain a “high-level overview of your client’s journey overlaid with the technology in your business and the potential new tools.” This step is critical for identifying bottlenecks and areas for improvement.
   • Outcome: Clients can “easily identify the areas to focus on to create a frictionless experience.” This diagnostic approach ensures that subsequent efforts are targeted and effective.
   • Data-Driven Insight: By mapping the journey, BKS Consultancy aims to provide actionable insights based on how customers currently interact with the business, pinpointing opportunities for optimisation.

2. Systemise with a Marketing CRM: This phase focuses on the strategic implementation of a Marketing CRM system.

   • Objective: To “align your sales and marketing so that you can track which leads convert to sales.” This integration is crucial for a unified business strategy.
   • Key Benefit: A Marketing CRM helps businesses “connect with clients better and stop those missed opportunities.” It centralises customer data, automates follow-ups, and streamlines communication.
   • Technology Focus: The website mentions specific CRM platforms like Keap and Hubspot, indicating their expertise in leading industry solutions.

3. Scale with Automation: The final step leverages automation to enhance efficiency and accelerate growth.

   

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   • Principle: “It can take up to seven touchpoints for a client to convert.” Automation ensures these touchpoints are consistently managed without manual effort.
   • Practical Examples: The site provides tangible examples of automation, such as “tasks to follow-up, calendar reminders or sending out welcome emails to new clients.” These small automations can have a significant cumulative impact.
   • Efficiency Gain: A bold claim is made: “Automation can save you on average 10 hours a week*.” This highlights the potential for substantial time and resource savings, allowing businesses to focus on strategic growth rather than repetitive tasks.

Expertise and Industry Focus

The consultancy positions itself as experts in specific areas within the marketing and CRM domain, lending credibility to their service offering.

• Key Areas of Expertise: The “About Us” section highlights Bushra Sheikh, Co-Founder and Marketing Specialist, as having “20+ years of extensive experience across different B2B and B2C industry sectors.” Her expertise spans “marketing strategy, multi-channel campaigns, email marketing, Marketing CRM systems, marketing automation, customer journey mapping and marketing analytics.” This breadth of experience is a significant asset.
• Niche Specialisation: By focusing on “service based businesses,” BKS Consultancy demonstrates a deep understanding of the unique challenges and opportunities within this sector. This specialisation can lead to more tailored and effective solutions compared to generalist consultancies.
• Transparency of Founders: The transparency about the founders’ backgrounds, particularly their experience working for “big corporates on marketing and technology projects” before forming BKS Consultancy in 2012, builds trust by showcasing their foundational knowledge and understanding of industry needs.

Bksconsultancy.co.uk Pros & Cons

When evaluating any service provider, it’s essential to weigh the advantages against any potential drawbacks. BKS Consultancy, from its website presentation, exhibits several strengths, particularly in its professional approach and clear service offering. However, like any business, there are areas where more information or improved transparency could further enhance client confidence.

Pros: What BKS Consultancy Does Well

BKS Consultancy presents a strong case for its services, particularly for businesses seeking structured support in CRM and marketing automation.

• Clear Value Proposition: The website immediately communicates its purpose: helping service-based businesses improve customer relationships and scale through CRM and automation. This directness is highly effective.
• Structured Service Offering: The three-step process (Customer Journey Map, Systemise with CRM, Scale with Automation) provides a logical and easy-to-understand framework for potential clients, outlining exactly what to expect from their engagement.
• Demonstrated Expertise: The “About Us” section highlights the extensive experience of Co-Founder Bushra Sheikh, a Chartered Marketer with over 20 years in the field. This deep-seated knowledge instills confidence in their capabilities.
• Third-Party Validation: The presence of a Trustpilot link and direct client testimonials on the homepage offers social proof. For example, Alice Foster from Roundhouse Design states, “BKS has been a key member of the team implementing Hubspot across our company for marketing and sales,” and George Catchpole from The Planet Mark praises Bushra’s “pragmatism and attention to detail.”
• Transparency of Legal Information: The website includes direct links to “Terms & Conditions” and “Privacy Policy,” along with company registration and VAT numbers. This level of transparency is crucial for building trust and demonstrates adherence to legal requirements.
  • Company registered in England and Wales: Registered number 8120723.
  • VAT number: 137681296.
  • Copyright updated to 2025, indicating active maintenance and forward planning.
• Free Resources: The offer of “free resources and templates” like briefing templates, checklists, and free training encourages engagement and positions BKS Consultancy as a helpful, knowledgeable entity, not just a service provider.

Cons: Areas for Potential Improvement

While the website is robust, there are a few areas where additional information or refinement could further strengthen BKS Consultancy’s appeal and address common client queries.

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• Lack of Explicit Pricing: The website does not provide any specific pricing tiers, packages, or even an estimated cost range for their services. While bespoke consultancy often requires tailored quotes, a general idea of investment levels (e.g., “projects start from £X” or “hourly rates available upon request”) could manage client expectations and reduce initial friction.
• Limited Portfolio/Case Studies: While testimonials are valuable, a dedicated “Projects” section that goes beyond simple quotes to provide detailed case studies with measurable results (e.g., “Increased lead conversion by X%”, “Reduced operational costs by Y%”) would be highly beneficial. The current “Projects” link on the homepage leads to an internal anchor or a general “Work with us” section rather than a gallery of past successes.
• Generic “Projects” and “Work with us” Links: Some navigation links, specifically “Projects” and “Work with us,” currently lead to internal anchors or sections that don’t immediately provide a dedicated, comprehensive overview of past projects or engagement models. This could be confusing for users expecting a portfolio page.
• Accessibility of Tools & Resources: While free resources are mentioned, the “Tools & Resources” link also appears to lead to an internal anchor rather than a dedicated, easily browsable repository. Making these resources more prominent and directly accessible would enhance user experience.
• Absence of Team Page: Beyond the co-founder, there isn’t a detailed “Our Team” page showcasing other consultants or specialists within the organisation. This could help potential clients understand the depth and breadth of the team they would be working with. For larger businesses, understanding the full team’s expertise is often a key factor in choosing a consultancy.

Bksconsultancy.co.uk Alternatives

When considering a consultancy for CRM and marketing automation, it’s wise to explore a range of options to ensure the best fit for specific business needs and budget. The market is robust with various firms offering similar services, from large global consultancies to specialised boutique agencies. These alternatives can provide different approaches, pricing models, and areas of expertise, offering a comprehensive landscape for comparison.

Leading Global Consulting Firms

These firms typically offer a broad spectrum of services, including strategy, implementation, and change management, often at a premium price point. They are suitable for larger enterprises or those seeking extensive, integrated solutions.

1. Accenture

   • Focus: Digital transformation, customer experience (CX), marketing, and sales. They provide end-to-end CRM implementation and strategy.
   • Key Differentiator: Global reach, deep industry expertise, and extensive partnerships with major technology vendors like Salesforce and Adobe.
   • Target Market: Large enterprises and multinational corporations.

2. Deloitte Digital

   • Focus: Bridging creative agency services with business consultancy, specialising in CX, marketing, and advertising.
   • Key Differentiator: Combines strategic consulting with creative execution, leveraging data and technology to drive customer engagement.
   • Target Market: Mid-market to large enterprises seeking innovative and integrated digital solutions.

Specialised CRM & Marketing Agencies (UK Focus)

These agencies often have a more concentrated focus on specific CRM platforms or marketing automation strategies, making them highly effective for businesses looking for dedicated expertise. Mwsurfacing.co.uk Review

1. Rocketmill

   • Focus: Digital marketing agency with a dedicated CRM practice, helping businesses implement and optimise CRM systems to improve customer journeys.
   • Key Differentiator: Strong emphasis on data-driven marketing, integrating CRM with broader digital campaigns.
   • Target Market: Businesses looking for a comprehensive digital marketing approach that includes CRM integration.

2. Cognition Agency

   • Focus: Marketing and technology agency offering CRM strategy, implementation, and ongoing management, with a focus on HubSpot and Salesforce.
   • Key Differentiator: Blends marketing strategy with technical CRM expertise, ensuring systems support overall business objectives.
   • Target Market: B2B businesses, particularly those in technology, manufacturing, and professional services.

Independent Consultants & Freelance Networks

For businesses with tighter budgets or specific project needs, independent consultants offer flexibility and often more personalised service.

1. Upwork (UK CRM Consultants) Urbanbody.co.uk Review

   • Focus: A platform to find freelance CRM consultants with various specialisations (e.g., Salesforce, HubSpot, Zoho).
   • Key Differentiator: Access to a large pool of talent, flexible engagement models (hourly, fixed-price projects), and competitive rates.
   • Target Market: Small to medium-sized businesses, startups, or those with specific project requirements.

2. Fiverr (CRM Services)

   • Focus: Similar to Upwork, a marketplace for freelance services, including CRM setup, customisation, and automation.
   • Key Differentiator: Often offers more bite-sized “gigs” for specific tasks, suitable for quick implementations or minor adjustments.
   • Target Market: Small businesses, individuals, or those needing quick, specific CRM support.

How to Cancel bksconsultancy.co.uk Subscription

While BKS Consultancy’s website does not explicitly detail a “subscription” model in the traditional sense, given their services are bespoke consultancy and implementation, it is more likely that engagements are project-based or involve ongoing retainers. Therefore, “cancellation” would typically refer to the termination of a service agreement or project contract. For any such termination, the process would be governed by the Terms & Conditions agreed upon at the outset of the engagement.

To cancel or terminate services with BKS Consultancy, the recommended steps would be to:

1. Review Your Contract: The most crucial first step is to consult the specific contract or service agreement you signed with BKS Consultancy. This document will outline the terms of engagement, including:

   • Notice periods required for termination.
   • Any penalties for early termination.
   • Refund policies (if applicable for pre-paid services).
   • Procedures for offboarding or handover of implemented systems.

2. Direct Communication: Reach out directly to BKS Consultancy through their official contact channels. Executiveroofing.co.uk Review

   • Email: The most formal and traceable method. Send a clear email stating your intention to terminate services, referencing your contract, and noting the effective date of cancellation. Request a confirmation of receipt and acknowledgement of the termination.
   • Phone: Follow up with a phone call to discuss the termination, but always ensure you have a written record (email) of your request.
   • Address: While less common for initial contact, their registered address could be used for formal written notices if required by the contract. Their registered number is 8120723, and their VAT number is 137681296, indicating a UK-registered company.

3. Discuss Offboarding & Handover: Ensure a clear plan for the handover of any systems, data, or intellectual property developed or managed by BKS Consultancy during their engagement. This is critical to ensure continuity of your business operations.

   • This might include access credentials, documentation of CRM configurations, automation workflows, and customer journey maps.
   • Discuss data migration if applicable.

4. Confirm Termination: Obtain written confirmation from BKS Consultancy that your services have been terminated, including any final billing details or outstanding obligations.

It’s important to remember that consultancy services are rarely “subscriptions” in the same way software as a service (SaaS) is. The process of ending a consultancy engagement is typically more involved and guided by contractual agreements. Businesses should always clarify termination clauses before entering into any long-term consultancy agreement.

Bksconsultancy.co.uk Pricing

As is common with many bespoke consultancy services, BKS Consultancy does not publicly list specific pricing structures on their website. This approach is typical because the cost of CRM implementation, customer journey mapping, and marketing automation varies significantly based on several factors unique to each business. These factors include:

• Scope of Work: The complexity and breadth of the project. Does it involve a full CRM migration, or just optimising existing automation?
• Business Size: The number of users, departments involved, and overall scale of operations.
• Current Systems: The existing technology stack and the level of integration required.
• Customisation Needs: The extent to which the CRM needs to be tailored to unique business processes.
• Training & Support: The level of ongoing training, support, and maintenance required post-implementation.

How to Get a Quote

To obtain pricing information from BKS Consultancy, potential clients would need to engage directly with them for a consultation. The website’s calls to action, such as “Get in touch” and “Discover more,” lead to contact forms or direct contact details, indicating that a bespoke quote is the standard procedure. Gripadventure.co.uk Review

The process for getting a quote typically involves:

1. Initial Enquiry: Contacting BKS Consultancy via their website’s contact form or email.
2. Discovery Call: A preliminary discussion where BKS Consultancy aims to understand your business, current challenges, and specific needs related to CRM, marketing, and customer experience. This call helps them gauge the scope.
3. Proposal Development: Based on the discovery call, BKS Consultancy would then develop a tailored proposal outlining:
   • The proposed solution and services.
   • A detailed scope of work.
   • Project timelines.
   • The associated costs, which might be presented as a fixed project fee, a retainer for ongoing services, or an hourly rate for specific tasks.

General Expectations for Consultancy Pricing

While specific numbers are absent, businesses engaging with a consultancy for CRM and marketing automation should be prepared for investments that reflect the expertise, time, and impact these services can deliver.

• Project-Based Fees: For defined projects like a customer journey map or a CRM implementation, a fixed fee is common. These can range from a few thousand pounds for smaller, focused projects to tens of thousands for comprehensive, enterprise-level deployments.
• Retainer Model: For ongoing support, optimisation, or managed services post-implementation, a monthly retainer is typical. This ensures continuous support and refinement of systems.
• Hourly Rates: Some consultants might bill at an hourly rate, particularly for ad-hoc support, training, or smaller tasks. Hourly rates for experienced UK consultants in this field can range from £75 to £250+ per hour, depending on seniority and specialisation.

The absence of public pricing is not uncommon for professional services firms that offer highly customised solutions. It signals that BKS Consultancy prioritises understanding the unique needs of each client before providing a tailored cost estimate, ensuring that the proposed solution and its price are aligned with the client’s specific requirements.

Bksconsultancy.co.uk vs. Competitors

When evaluating BKS Consultancy against its competitors, it’s crucial to consider various factors such as specialisation, size, client focus, and overall approach. BKS Consultancy positions itself as an expert in Marketing CRM and customer journey mapping for service-based businesses, which sets it apart from larger, more generalised consulting firms or smaller, niche agencies.

BKS Consultancy’s Differentiators

BKS Consultancy carved out a specific niche and demonstrates clear advantages within that domain: Tutoreagle.co.uk Review

• Specialised Niche: Their focus on “service based businesses” and their specific expertise in “Marketing CRM systems, marketing automation, [and] customer journey mapping” gives them a clear competitive edge over generalist agencies. This specialisation suggests a deeper understanding of the unique challenges and opportunities within this sector.
• Holistic, Three-Step Approach: The structured “Bespoke Customer Journey Map,” “Systemise with a Marketing CRM,” and “Scale with Automation” framework provides a clear, actionable pathway for clients. This contrasts with some competitors who might offer fragmented services.
• Founders’ Experience: Bushra Sheikh’s “20+ years of extensive experience across different B2B and B2C industry sectors” and as a Chartered Marketer, brings significant credibility and practical knowledge. This hands-on, senior-level experience at the helm is a strong selling point for smaller to medium-sized businesses who want direct access to seasoned experts.
• Focus on Frictionless Experience: Their consistent emphasis on creating a “frictionless customer experience” demonstrates a client-centric philosophy, aiming to improve end-customer satisfaction which, in turn, benefits the client’s business.
• UK Registered Entity: Being a UK-registered company (Registered number 8120723, VAT number 137681296) provides a level of trust and legal compliance for UK businesses seeking local expertise.

How BKS Consultancy Compares to Larger Firms (e.g., Accenture, Deloitte Digital)

• Size and Scale: Larger firms like Accenture or Deloitte Digital operate on a global scale, serving multinational corporations with vast resources. They offer a much broader range of services beyond CRM, including ERP, cybersecurity, and financial consulting.
• Depth vs. Breadth: While large firms offer immense breadth, BKS Consultancy offers concentrated depth in its specific niche. For an SME, this focused expertise might be more appealing than a generalist approach from a giant firm.
• Pricing: Larger firms typically command significantly higher fees due to their overheads and extensive partner networks. BKS Consultancy, as a smaller, specialised firm, is likely to offer more competitive and accessible pricing for SMEs, although specific prices aren’t public.
• Personalisation: A smaller consultancy like BKS is often able to provide a more personalised, hands-on approach, with direct access to senior consultants, which can be invaluable for bespoke projects.

How BKS Consultancy Compares to Smaller Agencies & Freelancers (e.g., Upwork, Fiverr)

• Structure and Process: BKS Consultancy provides a more structured and comprehensive service package with a defined methodology (the three-step process). Freelancers or very small agencies on platforms like Upwork might offer more ad-hoc, task-specific services, which can be less integrated.
• Reliability and Accountability: As a registered company with documented testimonials and established processes, BKS Consultancy offers a higher degree of professional accountability and perceived reliability compared to individual freelancers.
• Holistic Strategy: BKS Consultancy appears to focus on strategic outcomes (reducing chaos, scaling up) rather than just technical implementation. Freelancers might be more focused on executing specific technical tasks without necessarily providing the overarching strategic guidance.
• Client Relationship: BKS Consultancy emphasises building relationships (“take their relationships with their customer base to the next level”), suggesting a long-term partnership approach, which contrasts with transactional engagements often found with freelance platforms.

In summary, BKS Consultancy positions itself as a strong choice for service-based SMEs seeking dedicated, expert guidance in CRM and marketing automation. Its specific niche, structured approach, and experienced leadership differentiate it from both larger, more expensive generalists and smaller, less structured freelance options.

FAQ

How can Bksconsultancy.co.uk help my service-based business?

BKS Consultancy helps service-based businesses by optimising their customer relationships and accelerating sales and marketing activities through a three-step process: bespoke customer journey mapping, systemising with a Marketing CRM, and scaling with automation. Their goal is to reduce chaos and help businesses achieve more efficient growth.

What is a “Bespoke Customer Journey Map” according to Bksconsultancy.co.uk?

A Bespoke Customer Journey Map, as offered by BKS Consultancy, provides a high-level overview of a client’s customer interactions, overlaid with existing technology and potential new tools. This helps businesses identify areas to focus on for creating a frictionless customer experience.

Does Bksconsultancy.co.uk work with specific CRM platforms?

Yes, BKS Consultancy’s website explicitly mentions their expertise with Marketing CRM systems such as Keap and HubSpot, indicating their proficiency in implementing and optimising these popular platforms.

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How does Bksconsultancy.co.uk help businesses scale with automation?

BKS Consultancy helps businesses scale by implementing automation to manage customer touchpoints, save time, and streamline operations. They claim automation can save businesses “on average 10 hours a week” by handling tasks like follow-ups, calendar reminders, and welcome emails.

Who is Bushra Sheikh, and what is her role at Bksconsultancy.co.uk?

Bushra Sheikh is the Co-Founder and Marketing Specialist at BKS Consultancy. She is a Chartered Marketer with over 20 years of experience in B2B and B2C sectors, specialising in marketing strategy, multi-channel campaigns, email marketing, Marketing CRM systems, marketing automation, customer journey mapping, and marketing analytics.

Is Bksconsultancy.co.uk a UK-registered company?

Yes, BKS Consultancy is a company registered in England and Wales. Their registered number is 8120723, and their VAT number is 137681296, indicating their official registration and compliance in the UK.

Where can I find testimonials or reviews for Bksconsultancy.co.uk?

Client testimonials are featured directly on the BKS Consultancy homepage. Additionally, the website provides a direct link to their Trustpilot profile for third-party reviews and ratings.

Does Bksconsultancy.co.uk offer free resources or templates?

Yes, BKS Consultancy offers free resources and templates, including briefing templates, checklists, free training, and a marketing planning template. These can be accessed by signing up on their website. Zentrainingsolutions.co.uk Review

What industries does Bksconsultancy.co.uk primarily serve?

BKS Consultancy explicitly states they help “service based businesses” looking to improve their customer relationships and scale. While not limited to specific industries, their expertise is tailored to this type of business model.

How do I get in touch with Bksconsultancy.co.uk for a consultation?

You can get in touch with BKS Consultancy via the “Get in Touch” links prominently displayed throughout their website, which typically lead to a contact form or direct contact details.

What are the main benefits of using a Marketing CRM system according to BKS Consultancy?

According to BKS Consultancy, a Marketing CRM system helps align sales and marketing, track lead conversions, connect with clients better, and prevent missed opportunities by centralising customer data and streamlining communication.

Is there any pricing information available on the Bksconsultancy.co.uk website?

No, the BKS Consultancy website does not publicly list specific pricing tiers or packages. Pricing for their bespoke consultancy services is typically provided after an initial consultation to understand the client’s specific needs and project scope.

What is the primary goal of BKS Consultancy?

The primary goal of BKS Consultancy is to “demystify Marketing CRM systems” and enable businesses to “provide a frictionless journey for your clients” by implementing effective marketing and technology projects. Phase3.co.uk Review

How long has BKS Consultancy been in business?

BKS Consultancy was formed in 2012 by its founders, who identified a need to bring corporate marketing and technology expertise to Small and Medium-sized Enterprises (SMEs).

What is the “Work Smarter Not Harder” philosophy on the Bksconsultancy.co.uk website?

“Work Smarter Not Harder” is a core principle emphasised by BKS Consultancy, reflecting their aim to help businesses streamline processes, leverage technology, and automate tasks to achieve greater efficiency and productivity without increasing manual effort.

Does Bksconsultancy.co.uk offer ongoing support after implementation?

While the website primarily focuses on implementation and scaling, the mention of “ongoing management” for CRM systems by similar agencies suggests that BKS Consultancy would likely offer ongoing support or retainer options, though specific details are not public.

How does BKS Consultancy help businesses reduce chaos?

BKS Consultancy aims to help business owners “reduce the chaos so you can get more done” by systematising sales and marketing processes and integrating Marketing CRM solutions, allowing for better organisation and efficiency.

Are there any legal policies available on the Bksconsultancy.co.uk website?

Yes, BKS Consultancy provides direct links to their “Terms & Conditions” and “Privacy Policy” at the bottom of their website, ensuring transparency regarding their operational policies and data handling practices. Superiorspas.co.uk Review

Does Bksconsultancy.co.uk offer services for large corporations or only SMEs?

While their founders gained experience in “big corporates,” BKS Consultancy explicitly states their formation was to “bring this expertise to SME’s,” indicating a primary focus on small to medium-sized enterprises.

What are the typical outcomes a business can expect from working with Bksconsultancy.co.uk?

Businesses working with BKS Consultancy can expect outcomes such as a more frictionless customer experience, accelerated sales and marketing activities, better alignment of sales and marketing systems, increased efficiency through automation, and overall business scalability.

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