
Based on looking at the website, Asaes.com.au appears to be a legitimate Australian solar and energy solutions provider. They offer free consultations, provide information on solar rebates and return on investment, and cater to householders, business owners, landlords, and tenants. The site highlights over 12 years of experience and a database of over 1000 clients.
Overall Review Summary:
- Website Professionalism: Generally good, with clear navigation and a concise presentation of services.
- Information Clarity: Provides adequate information on services offered, including solar, NBN, and power/gas.
- Trust Signals: Displays customer testimonials, partner logos, and contact details, including a physical address in Melbourne.
- Transparency: Offers free assessments and consultations, detailing their process in three steps.
- Security: (Not explicitly stated on homepage, but assumed standard for online presence)
- Ethical Standing: Solar and energy solutions are generally considered ethical, promoting sustainability and cost savings.
Asaes.com.au seems to be a straightforward service provider in the renewable energy sector, which aligns with ethical principles of sustainability and responsible resource management. They focus on practical solutions for reducing energy costs and promoting greener alternatives.
Best Alternatives for Ethical Home & Business Solutions:
- LG Solar: A well-established global brand offering high-quality solar panels and energy storage solutions, known for reliability and efficiency.
- SunPower: A leading solar technology and energy services provider, offering advanced solar panels with high efficiency and durability, often considered premium.
- Tesla Powerwall: An integrated battery system that stores solar energy for backup protection, optimising energy use and providing energy independence.
- Enphase Energy: Known for its microinverter technology, which maximises energy production for individual solar panels and provides enhanced monitoring capabilities.
- Fronius Solar: A reputable inverter manufacturer offering a wide range of inverters for residential and commercial solar systems, known for robust design and reliability.
- Redback Technologies: An Australian company specialising in smart energy solutions, including hybrid inverters and battery storage, designed to optimise energy consumption.
- Solahart: A long-standing Australian brand offering solar hot water systems and solar power solutions, with a strong focus on sustainable and reliable energy products.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Asaes.com.au Review & First Look
Asaes.com.au presents itself as Australian Solar And Energy Solutions, aiming to assist householders, business owners, landlords, and tenants with their energy needs. A first look at the website indicates a clear focus on solar energy, NBN connections, and power & gas services. The homepage immediately highlights a “Free 30 Mins Information Session On Going SOLAR,” which is a common lead generation tactic in this industry. This initial offering is designed to educate potential clients on rebate eligibility and return on investment for solar installations.
Initial Impressions and Service Overview
The site’s layout is clean and user-friendly, prioritising calls to action like “Sign Up NBN” and “Sign Up Power & Gas.” This suggests that beyond solar, they offer broader utility connection services. The emphasis on a “Free Assessment” and “Free Consultation” is a strong selling point, aiming to reduce the barrier for potential customers to engage with their services.
Key Information Displayed
The homepage effectively communicates that ASAES operates in Melbourne and boasts over 12 years of experience. They claim to have a registered database of over 1000 clients, which, if accurate, indicates a significant market presence and customer base. The presentation of these figures helps to build initial trust with visitors.
Missing Essential Information
While the site provides contact information and a physical address, key elements that bolster strong consumer trust are notably absent from the immediate homepage. There’s no easily visible ABN (Australian Business Number) or ACN (Australian Company Number), which are standard for reputable Australian businesses and provide transparency regarding registration and legal standing. Furthermore, direct links to privacy policies, terms and conditions, or a detailed complaints procedure are not immediately apparent on the main page, which could be a red flag for some users looking for comprehensive legal assurances before engaging with a service provider.
Asaes.com.au Pros & Cons
When evaluating any service provider, a balanced view of their advantages and disadvantages is crucial. Asaes.com.au, like any business, has its strengths and areas where it could improve from a user’s perspective. Understanding these can help potential clients make an informed decision.
Pros of Asaes.com.au
- Free Consultations and Assessments: A significant advantage is their offer of “100% Free Consultation and obligation free site visit.” This lowers the entry barrier for potential customers, allowing them to explore solar options without immediate financial commitment.
- Comprehensive Service Offering: Beyond solar, they offer NBN and power/gas sign-up services. This positions ASAES as a potential one-stop shop for various household and business energy needs, which can be convenient for clients.
- Experienced Team: The website states they have “CEC accredited installer and a qualified Solar engineer” and have been “working in Australian Energy Sector Since Last 12+ Years.” This extensive experience is a strong indicator of their expertise and reliability in the field.
- Customer Testimonials: The inclusion of customer testimonials on the homepage, along with Google and Facebook ratings, helps build social proof and trust. Hearing directly from other satisfied clients can be very persuasive.
- 24/7 Support: The promise of “24/7 quick support to our customers via email & phone calls” is a valuable commitment, especially for energy solutions where issues can arise at any time. This provides reassurance to clients about ongoing assistance.
- Local Presence: Being “One Of The Best Energy Solutions Provider In Melbourne” with a physical address (92 Rupert Street, Collingwood VIC 3066) provides a sense of local accountability and accessibility for customers in the area.
Cons of Asaes.com.au
- Lack of Direct ABN/ACN Display: A significant omission from the homepage is the immediate display of their ABN (Australian Business Number) or ACN (Australian Company Number). These are standard identifiers for registered businesses in Australia and their absence on the front page can raise questions about transparency and legal verification for some users. While they might be found deeper within the site or by direct inquiry, their prominence on the homepage would enhance trust.
- Limited Public Regulatory Information: The website doesn’t clearly link to or explicitly mention their licensing with Australian energy regulators or specific industry accreditations beyond “CEC accredited installer.” While “CEC accredited” is good, more detailed regulatory transparency (e.g., consumer protection schemes, dispute resolution bodies they are part of) would be beneficial.
- Generic Partner Logos: While they mention “OUR PARTNERS Companies we worked for,” the actual logos of these partners are not visible on the provided text, which could be a missed opportunity to showcase reputable affiliations.
- Vague “Pricing” Section: The link “CHECK PRICES” navigates to
#pricing
, which is likely an anchor point on the current page rather than a dedicated, detailed pricing breakdown. Without a transparent and itemised pricing structure readily available, potential customers might feel a lack of upfront clarity on costs. - Limited Online Presence Depth: While social media links are present, the overall depth of information about their operational policies, such as detailed warranty information, privacy policy specifics, or terms of service, isn’t immediately evident. These are crucial for consumer protection and clarity.
Asaes.com.au Alternatives
When considering solar and energy solutions in Australia, it’s wise to explore a range of reputable providers to ensure you find the best fit for your specific needs, budget, and ethical considerations. The alternatives listed below are well-established companies known for their quality products, service, and ethical business practices in the Australian market.
Top Ethical Solar and Energy Solution Providers in Australia
These companies generally adhere to high standards of quality, customer service, and environmental responsibility, making them excellent choices for those seeking reliable and ethically sound energy solutions.
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- Key Features: One of Australia’s largest energy retailers, offering a wide range of solar panel systems, battery storage solutions, and comprehensive energy plans. They provide installation and ongoing support.
- Average Price: Varies widely based on system size and components, typically in the range of $5,000 – $12,000 for residential solar systems before rebates. Battery storage adds significantly to the cost.
- Pros: Established and reputable company, comprehensive energy solutions, extensive customer support, diverse product range, often offer competitive bundles.
- Cons: Can sometimes be pricier than smaller local installers, customer service experiences can vary due to large scale, may have longer wait times for installations depending on demand.
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- Key Features: Another major Australian energy provider, AGL offers solar and battery solutions, electric vehicle charging, and smart energy management systems. They focus on integrating solar into broader energy consumption patterns.
- Average Price: Similar to Origin, residential solar systems can range from $5,000 to $12,000+, with battery solutions adding more.
- Pros: Strong brand recognition, wide network of installers, good options for integrating solar with existing energy accounts, commitment to renewable energy initiatives.
- Cons: Pricing can be less flexible than smaller providers, customer service can be hit or miss, complex range of offers might require careful navigation.
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SolarQuotes Bpmcorp.com.au Review
- Key Features: While not an installer themselves, SolarQuotes is an independent platform that helps Australians get up to 3 free quotes from trusted local solar installers. They vet installers based on quality and customer satisfaction.
- Average Price: Free service for obtaining quotes; actual system prices vary based on installers.
- Pros: Provides a curated list of reliable installers, offers extensive resources and consumer advice on solar, helps compare multiple offers easily, reduces risk of dealing with unqualified installers.
- Cons: Not a direct service provider, so the quality of the final installation depends on the chosen installer.
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- Key Features: The peak body for the clean energy industry in Australia. Their website offers a “Find an installer” tool, which lists accredited solar installers and designers. This ensures professionals meet industry standards.
- Average Price: Free resource for finding accredited professionals; actual system prices vary by installer.
- Pros: Verifies installer accreditation, provides assurance of quality and compliance, an authoritative source for industry standards and news.
- Cons: Not a direct service provider, serves as a directory rather than offering quotes or installation services.
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SA Power Networks (for South Australia)
- Key Features: As the electricity distributor for South Australia, their website provides valuable information on connecting solar and battery systems to the grid, regulations, and incentives specific to SA. While not an installer, it’s an essential resource for residents.
- Average Price: Information service, no direct cost for browsing.
- Pros: Official and authoritative information for South Australian residents, crucial for understanding grid connection requirements, provides links to relevant forms and guidelines.
- Cons: Specific only to South Australia, not a national resource for installations.
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RACV Solar (Victoria-specific)
- Key Features: RACV, a trusted Australian brand, has expanded into solar solutions, offering solar panels, battery storage, and energy management for Victorian homes and businesses. They leverage their brand reputation for reliability.
- Average Price: Varies based on system size and components.
- Pros: Backed by a highly reputable and long-standing Australian organisation, strong customer service focus, offers a comprehensive range of solar products.
- Cons: Primarily serves Victoria, may not be the cheapest option compared to smaller, independent installers.
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- Key Features: Another key industry body promoting smart energy solutions in Australia. Similar to CEC, they provide information, resources, and often list reputable members or projects.
- Average Price: Information service, no direct cost for browsing.
- Pros: Advocates for smart energy, provides valuable insights into industry trends and policies, helps identify leading companies in the sector.
- Cons: Not a direct service provider, primarily an advocacy and information hub.
Understanding Solar and Energy Solutions
Delving into solar and energy solutions isn’t just about saving a few bucks; it’s about smart resource management and building a more resilient, sustainable future. Whether you’re a homeowner, a business, or even a tenant, there are practical steps you can take to optimise your energy consumption. It’s like optimising your daily routine for maximum efficiency – every bit counts.
The Solar Revolution in Australia
Australia is a powerhouse when it comes to solar energy. With abundant sunshine, it’s a no-brainer to harness this renewable resource. The uptake of rooftop solar systems has been staggering, making Australia a global leader in per-capita solar adoption.
- Growth Statistics: According to the Clean Energy Council, over 3.6 million Australian homes have rooftop solar as of early 2024. This represents more than one in three homes, a truly remarkable penetration rate.
- Environmental Impact: Shifting to solar significantly reduces reliance on fossil fuels, cutting down greenhouse gas emissions. For instance, a typical 5kW solar system can offset approximately 6-8 tonnes of CO2 annually, equivalent to planting hundreds of trees.
- Economic Benefits: Beyond the environmental perks, solar offers substantial financial advantages. Reduced electricity bills, eligibility for government rebates, and increased property value are significant drawcards. The payback period for a residential solar system in Australia can range from 3 to 7 years, depending on location, system size, and energy consumption patterns.
How Solar Works: The Basics
Understanding the fundamentals of how solar works demystifies the technology and helps you appreciate its efficiency. It’s not rocket science, but knowing the principles empowers you to make informed decisions.
- Photovoltaic (PV) Panels: These are the stars of the show. Made of semiconductor materials (usually silicon), PV cells convert sunlight directly into direct current (DC) electricity through the photovoltaic effect.
- Inverter: The DC electricity generated by solar panels isn’t directly usable by most household appliances, which run on alternating current (AC). This is where the inverter steps in, converting DC to AC. Modern inverters often come with monitoring capabilities, allowing you to track your system’s performance.
- Mounting System: Panels are typically mounted on rooftops or ground arrays using robust racking systems designed to withstand Australian weather conditions, ensuring longevity and safety.
- Connection to Grid: Most residential solar systems are grid-connected, meaning any excess electricity you generate can be fed back into the main electricity grid, earning you credits (feed-in tariffs) from your energy retailer. When your solar system isn’t producing enough (e.g., at night), you draw power from the grid.
Rebates and Incentives for Solar
The Australian government and various state bodies offer a range of rebates and incentives to encourage solar adoption. These schemes significantly reduce the upfront cost, making solar more accessible.
- Small-scale Renewable Energy Scheme (SRES): This federal scheme provides Small-scale Technology Certificates (STCs) for eligible solar PV systems. The number of STCs you receive depends on the size of your system and its geographical location. These STCs can then be sold, reducing the upfront cost of your solar system. For example, a 6.6 kW system could generate around 90-100 STCs, each worth approximately $35-$40, leading to a substantial discount.
- State-specific Programs: States like Victoria (Solar Homes Program) and South Australia (Home Battery Scheme) offer additional incentives, including rebates for solar panels, battery storage, and even solar hot water systems. These can often be combined with federal STCs, providing even greater savings. Always check your state’s energy department website for the latest programs and eligibility criteria.
Navigating NBN and Power & Gas Choices
Beyond solar, managing your National Broadband Network (NBN) and traditional power and gas services is crucial for any modern home or business. It’s about getting the best bang for your buck without compromising on reliability.
NBN Connectivity for Homes and Businesses
The NBN is Australia’s national broadband network, designed to provide high-speed internet access across the country. Understanding your options can significantly impact your daily operations and entertainment. Andalou.com.au Review
- Connection Types: There are several NBN connection technologies, including Fibre to the Premises (FTTP), Fibre to the Curb (FTTC), Fibre to the Node (FTTN), Hybrid Fibre Coaxial (HFC), Fixed Wireless, and Satellite. FTTP generally offers the fastest and most reliable speeds, while others vary in performance.
- Speed Tiers: NBN plans are offered in various speed tiers (e.g., NBN 12, NBN 25, NBN 50, NBN 100, NBN 250, NBN 1000). For most households, NBN 50 (50 Mbps download, 20 Mbps upload) is sufficient for streaming, browsing, and general use. Businesses or heavy users might opt for NBN 100 or higher.
- Choosing a Provider: While NBN Co builds and maintains the network, you choose a retail service provider (RSP) to deliver the service. It’s essential to compare plans based on speed, data limits, contract terms, and customer service reviews. Major RSPs include Telstra, Optus, TPG, Aussie Broadband, and many others.
Optimising Your Power and Gas Plans
Electricity and gas bills can be a significant household expense. Smart choices in your energy plans can lead to considerable savings, especially when combined with solar.
- Retailer vs. Distributor: It’s important to differentiate between your energy retailer (who you pay your bill to, e.g., Origin, AGL, EnergyAustralia) and your energy distributor (who owns and maintains the poles and wires in your area, e.g., Ausgrid, Endeavour Energy, CitiPower). You can switch retailers, but not distributors.
- Types of Plans: Energy plans typically come with different pricing structures:
- Single Rate: A flat rate for electricity usage, regardless of the time of day.
- Time-of-Use (TOU): Different rates for peak, off-peak, and shoulder periods, encouraging usage during cheaper times.
- Controlled Load: Separate meter for specific appliances (e.g., hot water) with a lower, fixed rate.
- Comparing Plans: Use government comparison websites like Energy Made Easy (federal) or Victorian Energy Compare (Victoria) to compare offers from various retailers. Look beyond just the headline rate; consider daily supply charges, usage charges, discounts (conditional or unconditional), and exit fees. Many plans offer conditional discounts for direct debit or e-billing.
The Role of Energy Brokers and Consultants
Companies like ASAES often act as energy brokers or consultants, simplifying the process of connecting utilities and comparing plans for consumers. They leverage their industry knowledge and relationships to find competitive deals.
- How They Add Value:
- Time-Saving: They handle the research and paperwork, saving you time.
- Expert Advice: They can offer insights into the best plans for your specific consumption patterns and eligibility for rebates.
- Negotiation: They may have access to deals not publicly advertised, though this can vary.
- Things to Watch For: Always ensure the consultant is transparent about any commissions they receive from providers. Verify any claims independently, and never feel pressured to sign up for a service on the spot. A reputable consultant will prioritise your long-term savings and provide clear explanations.
The Importance of Customer Satisfaction and Support
In the realm of energy solutions, where long-term investments and ongoing services are common, customer satisfaction and robust support systems are non-negotiable. It’s not just about selling a product; it’s about building a relationship that lasts.
Building Trust Through Testimonials and Reviews
Genuine customer feedback is arguably one of the most powerful trust signals a business can have. It provides social proof and gives potential clients an authentic glimpse into the experiences of others.
- Authenticity is Key: Websites that display testimonials, especially with names and even photos, tend to be more credible. However, it’s always wise to cross-reference these with independent review platforms like Google Reviews, ProductReview.com.au, or Facebook reviews to gauge a broader sentiment.
- The Power of Ratings: Star ratings, particularly those from external platforms like Google and Facebook, carry significant weight. For example, Asaes.com.au boasts “Google Rating ⭐⭐⭐⭐⭐ Based on 15+ reviews,” which, while a small sample size, is a positive indicator. More reviews, however, would provide a more robust picture of overall customer satisfaction.
- What to Look For in Reviews: Pay attention to recurring themes in reviews. Are customers consistently praising service quality, installation efficiency, or after-sales support? Conversely, look for frequent complaints about specific issues, such as communication breakdowns, long wait times, or product failures.
The Value of 24/7 Support
When you’re dealing with essential services like electricity, gas, and internet, issues can arise at any time. The promise of “24/7 quick support” can be a massive relief for customers.
- Peace of Mind: Knowing that help is available around the clock, whether via email or phone, provides immense peace of mind. This is particularly critical for solar systems, where performance monitoring and troubleshooting might be needed outside regular business hours.
- Rapid Problem Resolution: Timely support can prevent minor glitches from escalating into significant disruptions. A quick response to a query or issue can save customers money, time, and frustration.
- Beyond the Sale: Excellent support demonstrates a company’s commitment to its customers beyond the initial transaction. It builds loyalty and encourages positive word-of-mouth referrals. However, the quality of 24/7 support is paramount; it’s not just about being available but about being effective.
The “Why Us” Factor: Beyond the Price Tag
While price is often a primary consideration, a company’s unique selling propositions (USPs) often revolve around qualities that transcend cost. Asaes.com.au lists several “6 big reasons to choose us,” highlighting crucial aspects of their service delivery.
- Qualified Team: Emphasising “CEC accredited installer and a qualified Solar engineer” is a strong USP. It assures customers that professionals handling their installation meet national standards for quality and safety.
- Save Money & Time: These are universal desires. Promises to help customers save “1000s” and “your time by having qualified person contact and negotiate the best possible deal” directly address key pain points.
- Free Assessment & Consultation: As previously noted, these reduce risk for the customer and show confidence in their ability to provide value.
- Long-term Relationship: The combination of qualified staff, commitment to savings, and ongoing support paints a picture of a company aiming for long-term customer relationships rather than just quick sales.
How to Cancel Asaes.com.au Subscription (Hypothetical)
While Asaes.com.au primarily offers one-off solar installations and potentially ongoing energy plan connections, the concept of “subscription” would likely apply to any recurring service or a formal agreement that needs termination. Since specific subscription details aren’t explicitly laid out on their homepage, we’ll cover the general steps one would take to cancel a service agreement with such a provider.
General Steps for Cancelling a Service Agreement
Most reputable companies will have a clear process for service cancellation. It’s crucial to follow these steps to ensure a smooth transition and avoid unexpected charges.
- Review Your Agreement: The first and most critical step is to review the contract or service agreement you signed with Asaes.com.au. This document should outline the terms and conditions for cancellation, including notice periods, potential early termination fees, and specific procedures.
- Contact Customer Support: Reach out to Asaes.com.au’s customer support team directly. Their website lists “1300 573 799” and “[email protected]” as contact methods. It’s usually best to start with a phone call, followed up by an email for a written record.
- When contacting: Clearly state your intention to cancel and provide your account details (customer ID, name, address, etc.).
- Request Confirmation: Always ask for written confirmation of your cancellation request and the effective date of termination. This is vital for your records.
- Provide Required Notice: If your agreement specifies a notice period (e.g., 30 days), ensure you provide this. Failing to do so could result in additional charges.
- Settle Outstanding Balances: Ensure all outstanding payments are settled before or by the cancellation date. Some agreements may require final payment upon cancellation.
- Return Equipment (If Applicable): If your service involved leased equipment (e.g., an NBN modem provided by them if they act as an RSP, though this is less likely for solar installers), confirm if it needs to be returned and arrange for its collection or delivery.
Understanding Early Termination Fees
Early termination fees are common in service contracts, especially those involving significant upfront costs or long-term commitments.
- Why they exist: These fees compensate the provider for costs incurred in setting up your service or for potential revenue loss due to early contract termination.
- When they apply: They typically apply if you cancel a fixed-term contract before its agreed-upon end date.
- Negotiation: In some cases, if you have a valid reason for cancellation (e.g., moving house where the service isn’t available, significant service issues), you might be able to negotiate a reduction or waiver of these fees. Always inquire.
Documenting Your Cancellation Process
Maintaining a detailed record of all communications related to your cancellation is paramount. Alertlocksmiths.com.au Review
- Keep Records: Save copies of all emails, letters, and notes from phone calls (including date, time, and name of the person you spoke with).
- Proof of Communication: If you send a formal letter, consider sending it via registered post for proof of delivery.
- Confirmation: Do not consider the service cancelled until you receive explicit written confirmation from Asaes.com.au stating the effective cancellation date and that no further charges will apply.
Asaes.com.au Pricing
Based on the information available on their homepage, Asaes.com.au doesn’t display a detailed, transparent pricing structure for their solar systems or NBN/power & gas services. Instead, they encourage potential customers to engage with them for a “Free Assessment” and to “CHECK PRICES” which leads to an anchor on the same page. This approach is common in the solar and energy solutions industry due to the highly customised nature of these services.
Why Direct Pricing Is Often Absent
Several factors contribute to the lack of upfront pricing for solar installations:
- Customisation: Solar systems are highly customised. The final price depends on numerous variables:
- System Size: Measured in kilowatts (kW), this is the primary determinant of cost. Larger systems naturally cost more.
- Panel Type: Different brands and types of solar panels (e.g., monocrystalline, polycrystalline, thin-film) have varying efficiencies and price points.
- Inverter Type: String inverters, micro-inverters, and hybrid inverters (for batteries) come at different costs.
- Battery Storage: Adding a battery significantly increases the upfront cost but offers greater energy independence and savings in the long run.
- Installation Complexity: Roof type, pitch, shading issues, and electrical panel upgrades can all affect installation costs.
- Location: Different regions may have varying labour costs and local regulations.
- Rebates and Incentives: The final price to the customer is heavily influenced by federal (STCs) and state-specific rebates. These can vary significantly, making a fixed public price difficult to display.
- Market Fluctuations: Component prices (panels, inverters) can fluctuate based on global supply chains and demand.
The “Free Assessment” Approach
Asaes.com.au’s reliance on a “Free Assessment” and “Free Consultation” is a standard industry practice designed to:
- Qualify Leads: It allows them to understand a customer’s specific energy needs, budget, and site conditions (e.g., roof suitability for solar).
- Provide Accurate Quotes: Based on the assessment, they can generate a tailored quote that reflects the exact system size, components, and installation costs, taking into account any applicable rebates.
- Educate Customers: The 30-minute information session on solar helps potential clients understand “Rebate Eligibility And Return On Investment” and “How Solar Works,” addressing common questions before a sales pitch.
- Build Rapport: Direct interaction helps build trust and allows their sales team to address specific concerns and showcase their expertise.
What to Expect During a Pricing Consultation
When you engage with Asaes.com.au for a free assessment, expect the following:
- Energy Audit: They will likely ask about your current electricity consumption patterns (e.g., peak usage times, average monthly bill) to size the solar system appropriately.
- Site Visit (or Remote Assessment): A qualified person will either visit your property or conduct a remote assessment using satellite imagery to evaluate your roof space, orientation, shading, and electrical setup.
- System Design and Proposal: Based on the assessment, they will propose a customised solar system design, including panel numbers, inverter type, and potential battery integration.
- Detailed Quote: You should receive a detailed quote outlining:
- The total cost of the system.
- Breakdown of components (panels, inverter, mounting).
- Installation costs.
- Applicable government rebates (STCs, state incentives) clearly deducted from the total.
- Estimated payback period and long-term savings.
- Warranty information for components and workmanship.
While the lack of upfront pricing can be frustrating for some, it’s generally indicative of a tailored service in the solar industry, where one-size-fits-all pricing simply isn’t feasible. The key is to leverage their free consultation to get a comprehensive and transparent quote specific to your circumstances.
FAQ
What is Asaes.com.au?
Asaes.com.au, or Australian Solar And Energy Solutions, is an Australian company offering solar energy solutions, NBN connections, and power & gas services to householders, business owners, landlords, and tenants in Melbourne and surrounding suburbs.
Is Asaes.com.au a legitimate company?
Based on the website’s information, Asaes.com.au appears to be a legitimate solar and energy solutions provider operating in Melbourne, with a physical address, contact details, and claims of over 12 years of experience and 1000+ clients.
What services does Asaes.com.au offer?
Asaes.com.au offers solar system installations, free 30-minute information sessions on solar, NBN sign-up services, and power & gas sign-up services.
Where is Asaes.com.au located?
Asaes.com.au is located at 92 Rupert Street, Collingwood VIC 3066, and primarily serves the Melbourne area.
Does Asaes.com.au offer free consultations?
Yes, Asaes.com.au offers “100% Free Consultation and obligation free site visit” for potential solar customers. Ozapcs.com.au Review
How can I get a quote from Asaes.com.au?
You can get a quote by signing up for their “Free Assessment” or “Free Consultation” via their website, where they will gather information to provide a tailored price.
Does Asaes.com.au provide 24/7 support?
Yes, Asaes.com.au states that their “expert team provide 24/7 quick support to our customers via email & phone calls.”
Are the installers at Asaes.com.au accredited?
Yes, Asaes.com.au claims to have “CEC accredited installer and a qualified Solar engineer,” referring to accreditation from the Clean Energy Council.
How long has Asaes.com.au been in the energy sector?
Asaes.com.au states they have been “working in Australian Energy Sector Since Last 12+ Years.”
Does Asaes.com.au help with solar rebates?
Yes, they offer a free 30-minute information session on going solar to help customers “Understand Your Rebate Eligibility And Return On Investment.”
What kind of ratings does Asaes.com.au have?
The website displays “⭐⭐⭐⭐⭐ Based on 15+ reviews” for Google Rating, Product Rating, and Facebook Rating, and also for SOLAR QUOTES.
What is the process for installing solar with Asaes.com.au?
Their website outlines a “3 Easy Steps” process: Initial Consultation & Energy Assessment, followed by presumably installation and activation, though only the first step is explicitly detailed in the provided text.
Can Asaes.com.au help with NBN connections?
Yes, the website features prominent “Sign Up NBN” calls to action, indicating they assist with NBN connections.
Can Asaes.com.au help with power and gas services?
Yes, the website also includes “Sign Up Power & Gas” links, suggesting they offer assistance with these utility connections.
What are the “6 big reasons” to choose Asaes.com.au?
The six reasons listed are: Qualified Team, Save Money, Save Time, Free Assessment, Free Consultation, and 24/7 Support. Pcllawyers.com.au Review
Does Asaes.com.au show partner companies on their website?
The website states “OUR PARTNERS Companies we worked for,” indicating they collaborate with other companies, although specific logos are not visible in the provided text.
How do I contact Asaes.com.au?
You can contact them via phone at 1300 573 799 or email at [email protected], or by visiting their office in Collingwood, VIC.
Is the pricing for Asaes.com.au services displayed on the website?
No, detailed pricing is not directly displayed on the homepage. Customers are encouraged to request a free assessment for a customised quote.
What information is missing from the Asaes.com.au homepage for full transparency?
The immediate display of their ABN (Australian Business Number) or ACN (Australian Company Number) is not prominent, and detailed links to privacy policies or comprehensive terms and conditions are not immediately obvious.
What are some ethical alternatives to Asaes.com.au for solar energy?
Ethical alternatives include major energy retailers like Origin Energy and AGL Energy, independent review platforms like SolarQuotes, and industry bodies like the Clean Energy Council (CEC) for finding accredited installers.
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