
Based on looking at the website, Cloudsupreme.co.uk appears to offer web hosting, domain registration, and website design services. While the website presents itself as a comprehensive solution for online presence, a closer look reveals several areas that require scrutiny, particularly concerning transparency and the depth of information typically expected from a reputable provider in the UK market.
Here’s an overall review summary:
- Overall Legitimacy: Appears to be an operational business, but lacks certain transparency elements.
- Company Information: Minimal information about the company’s founding, leadership, or team.
- Service Details: Provides pricing and basic features, but technical specifications for hosting might be considered limited by advanced users.
- Customer Support: Offers email and Messenger chat, but lacks a direct phone number or detailed support portal information.
- Reviews/Testimonials: Features two brief testimonials, but relies heavily on an external Trustpilot link for broader social proof.
- Terms & Conditions/Privacy Policy: Available, which is a positive sign for legal compliance.
- Blog Activity: “No Content Available” for recent blog posts, indicating a lack of current engagement or updates.
While Cloudsupreme.co.uk outlines its services, the absence of comprehensive company details, a robust blog with up-to-date content, and in-depth support resources raises questions about its long-term reliability and commitment to fostering a strong client relationship. For anyone seeking a web hosting or design partner, transparency and readily available information are paramount. The initial impression is that the website focuses more on sales pitches (“The Only HostingDesignDomain Company You’ll Ever Need”) than on establishing robust credibility through detailed disclosures.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Best Ethical Alternatives for Web Hosting & Design:
When considering web hosting and design, it’s wise to look for providers that not only offer reliable services but also uphold ethical business practices, focusing on fair pricing, transparent policies, and robust support. Here are some top alternatives:
-
- Key Features: 100% renewable energy hosting, excellent uptime, UK-based support, various hosting plans including shared, VPS, and dedicated.
- Price: Starts around £4.99/month for shared hosting.
- Pros: Strong ethical stance on environmental impact, highly regarded for customer service, transparent pricing.
- Cons: Might be slightly pricier than some budget hosts, but the value often justifies it.
-
- Key Features: Officially recommended by WordPress, Joomla, and Drupal. Offers super-fast speeds, advanced security, and free daily backups.
- Price: Starts around £2.99/month (introductory offer).
- Pros: Exceptional performance and security, 24/7 technical support, user-friendly interface.
- Cons: Renewal prices are significantly higher than introductory rates.
-
- Key Features: UK’s largest reseller hosting provider, offering cloud hosting, VPS, dedicated servers, and domain registration. Known for their My20i control panel.
- Price: Varies widely depending on the service, shared hosting starts from around £5.99/month.
- Pros: UK-based infrastructure, robust features, scalable solutions for businesses of all sizes.
- Cons: Control panel can have a learning curve for new users.
-
- Key Features: Long-standing UK provider, offering a comprehensive range of services including web hosting, domains, servers, and cloud solutions.
- Price: Shared hosting starts from around £4.00/month.
- Pros: Reputable brand in the UK, broad service offering, strong infrastructure.
- Cons: Customer support experiences can be inconsistent according to some reviews.
-
- Key Features: Popular for WordPress hosting, offering a free domain for the first year, free SSL, and 24/7 support.
- Price: Shared hosting starts around £2.30/month (introductory offer).
- Pros: Very affordable for beginners, easy to use, good for WordPress integration.
- Cons: Renewal rates are higher, and sometimes support response times can vary.
-
- Key Features: Primarily known for affordable domain registration, but also offers reliable web hosting, email hosting, and security products.
- Price: Shared hosting plans start from around £1.50/month.
- Pros: Very competitive pricing, strong focus on privacy and security, user-friendly interface.
- Cons: While good, their customer support is generally chat-based, and some advanced features might require additional cost.
-
- Key Features: Affordable web hosting with strong performance, free SSL, managed WordPress hosting, and a custom hPanel.
- Price: Shared hosting starts from around £1.99/month.
- Pros: Excellent value for money, fast loading times, responsive customer support.
- Cons: The cheapest plans have limited resources, and the best prices require long-term commitments.
Cloudsupreme.co.uk Review & First Look
A first glance at Cloudsupreme.co.uk presents a seemingly professional and user-friendly interface, aiming to be a one-stop shop for web hosting, domain registration, and website design services. The homepage immediately highlights “unbeatable load-balanced cloud hosting” and boasts “no single point of failure,” which are strong claims in the competitive hosting market. However, a deeper dive beyond the initial sales rhetoric reveals areas where the website’s transparency and comprehensiveness could be significantly improved.
Initial Impressions and Claims
The website’s layout is clean, with clear calls to action for “Learn More” and “Get Started Now.” They tout “Faster Loading Speed,” “99% Uptime Guarantee,” and “Safe and Secure Customer Support.” These are standard industry assurances, but the devil is always in the details. While these claims are prominently displayed, the site provides minimal supporting evidence or deep technical explanations on the homepage to substantiate them. For instance, what specific technologies enable “Faster Loading Speed”? What are the real-world implications of “99% Uptime”? Experienced users often look for more than just a percentage; they seek details on infrastructure, data centres, and network topology.
Missing Information and Transparency Gaps
One of the immediate points of concern is the lack of detailed company information. There’s no “About Us” section easily accessible from the main navigation that delves into the company’s history, its mission, the team behind it, or its physical headquarters beyond a simple “Okehampton, UK” location mentioned in the footer. In today’s digital landscape, trust is built on transparency. A reputable company usually showcases its team, its journey, and its values to build rapport with potential clients. The absence of such foundational information can be a red flag for those seeking a long-term, reliable partner. As of the review, the website’s copyright extends to “2025,” which is unusual for a current website, suggesting a future-dated placeholder or an oversight.
Customer Testimonials and Social Proof
The website features two short customer testimonials: “Fast and easy web hosting from a great company. Lee Page LSL Auto Centre” and “Amazing service, highly recommend. Eron Smith ES Services Kent.” While positive, two brief statements are not enough to establish robust social proof for a hosting provider. The site does link to Trustpilot, which is a positive step, allowing users to see a broader range of external reviews. However, it’s crucial for businesses to actively curate and present a diverse set of feedback directly on their platform, demonstrating consistent customer satisfaction.
Cloudsupreme.co.uk Features
Cloudsupreme.co.uk outlines a range of services, aiming to cover the essential needs for establishing an online presence. From web hosting to domain registration and design services, they present themselves as a comprehensive solution. However, a closer look at the features reveals varying levels of detail and clarity.
Web Hosting Offerings
Cloudsupreme.co.uk provides shared web hosting plans tailored for different needs:
- Startup Plan: Aimed at single websites with 10 GB SSD Web Space and 50 GB/Month Bandwidth. This is a common entry-level offering, suitable for small blogs or personal sites.
- Premium Plan: Allows for 2 websites with “Unlimited SSD Web Space,” “Unlimited Bandwidth,” “Unlimited MySQL Database,” and “Unlimited Mailboxes.” The term “unlimited” in hosting often comes with a fair usage policy, which isn’t immediately detailed on the homepage. Users should always scrutinise such claims in the terms and conditions.
- Business Plan: The “best multisite hosting package” for up to 5 websites, also offering “Unlimited” resources.
WordPress Hosting Specifics
For WordPress users, Cloudsupreme.co.uk offers dedicated plans:
- Personal Plan: For a single WordPress site, with similar resource allocations to the Startup Plan (10 GB SSD, 50 GB Bandwidth).
- Professional Plan: Supports up to 10 WordPress websites with 100 GB SSD Web Space and 500 GB Bandwidth. This is a more realistic offering for multiple sites.
- Unlimited Plan: For “Unlimited WordPress Sites” with “Unlimited SSD Web Space” and “Unlimited Bandwidth.” Again, the “unlimited” caveat applies.
While these plans list key metrics like SSD space and bandwidth, they lack details on crucial WordPress-specific optimisations such as caching mechanisms, PHP versions supported, staging environments, or specific security protocols beyond general “safe and secure” claims. For a “super-fast, secure WordPress hosting,” these technical specifics are vital.
Additional Services: Domains, VPS, and Design
Beyond shared and WordPress hosting, Cloudsupreme.co.uk advertises:
- Domain Names: Competitive pricing for popular TLDs like .co.uk, .com, and .net, with a promise of “No hidden fees” and “Full DNS control.” This is a standard offering and transparent pricing is a good sign here.
- VPS Hosting: Advertised as “High Performance Virtual Private Servers.” However, the homepage merely lists “VPS” and “Managed VPS” without any immediate details on specifications (RAM, CPU, storage, operating systems, management level). This lack of detail makes it impossible for a user to assess the value or suitability for their needs.
- Website Design & Logo Design: Described as “Bespoke, Responsive Website Design Services.” No portfolio, design process overview, or pricing estimates are provided on the homepage, making it difficult to gauge the quality or style of their design work.
Free CDN – A Notable Feature
A significant feature highlighted is the “Free CDN – for a faster site, anywhere in the world.” They claim their Content Delivery Network will cache websites globally to improve loading speeds, with “no bandwidth limits.” This is a valuable inclusion, as CDNs significantly enhance performance for geographically dispersed audiences. However, similar to other claims, details on the CDN provider (e.g., Cloudflare integration), specific locations, or configuration options are absent, leaving users with a general understanding rather than concrete information. Grayshousekeeping.co.uk Review
Cloudsupreme.co.uk Pros & Cons
When evaluating Cloudsupreme.co.uk, it’s essential to weigh the perceived strengths against areas that require more clarity or improvement. This balance helps in determining if the provider aligns with a user’s expectations for reliability, support, and transparency.
Pros:
- Clear Pricing Structure: The website clearly lists pricing for its shared and WordPress hosting plans upfront, making it easy for potential customers to understand the initial cost. This transparency on pricing, particularly for domain names, is a positive aspect.
- UK-Focused Infrastructure: The emphasis on “UK Web Hosting” and a stated location in Okehampton, UK, suggests that data centres are likely within the UK. This is beneficial for UK-based businesses concerned about data sovereignty, GDPR compliance, and lower latency for local audiences.
- Comprehensive Service Offering: By providing web hosting, WordPress hosting, VPS, domain registration, and even website/logo design, Cloudsupreme.co.uk aims to be a “one-stop web shop.” This convenience can be appealing for individuals or small businesses looking to manage all their online needs under one roof.
- Inclusion of Free CDN: The provision of a “Free CDN” with “no bandwidth limits” is a valuable feature, as it can significantly improve website loading speeds and user experience, especially for sites with a global audience. This adds considerable value to their hosting packages.
- 99% Uptime Guarantee: While a standard industry claim, stating an uptime guarantee is a positive indication of their commitment to service availability.
- SSD Storage: All hosting plans specify SSD web space, which generally leads to faster website performance compared to traditional HDDs.
Cons:
- Lack of Detailed Company Information: A significant drawback is the scarcity of information about the company itself. There’s no dedicated “About Us” page detailing their history, team, mission, or core values. This lack of transparency can hinder trust-building with potential customers.
- Vague “Unlimited” Claims: The use of “Unlimited SSD Web Space,” “Unlimited Bandwidth,” “Unlimited MySQL Database,” and “Unlimited Mailboxes” on higher-tier plans is a common marketing tactic in hosting but often comes with a “fair usage policy.” The website doesn’t clearly define these limits or acceptable usage on the homepage, which can lead to confusion or unexpected restrictions later.
- Limited Technical Details for Advanced Users: While suitable for beginners, the website lacks in-depth technical specifications crucial for developers or more experienced users. For example, specific PHP versions, server environment details, security measures beyond a general “safe and secure” claim, or advanced features like staging environments are not clearly outlined.
- Insufficient Customer Support Information: While “Customer Support” is listed, the website only provides an email address and a Facebook Messenger link. There’s no visible phone number, live chat option beyond Messenger, or a dedicated knowledge base/support portal detailed on the homepage, which are standard for reputable hosting providers.
- Sparse Blog Content: The “Our Blog” section prominently displays “No Content Available” for recent updates (December 2021 was the last mention). An active blog is vital for demonstrating industry expertise, providing helpful resources, and showing ongoing engagement with customers and technological advancements. This suggests a lack of recent activity or commitment to content marketing.
- Limited Social Proof: Only two brief testimonials are presented on the homepage. While a Trustpilot link is provided, direct, varied, and comprehensive testimonials from satisfied customers directly on the site would significantly enhance credibility.
- Lack of Specifics for VPS and Design Services: The VPS hosting and website/logo design services are listed but without any detailed specifications, portfolios, or clear pricing structures on the main page. This makes it challenging for prospective clients to evaluate these offerings without further inquiry.
- Future-Dated Copyright Notice: The copyright notice showing “© 2025 Cloud Supreme” is an unusual detail for a current website, possibly indicating a minor oversight but could also raise questions about attention to detail.
Cloudsupreme.co.uk Alternatives
When it comes to web hosting and related services, the market is rich with established providers offering competitive features, robust support, and clearer transparency. Given some of the areas where Cloudsupreme.co.uk could improve, exploring alternatives that excel in these aspects is a pragmatic approach. These alternatives often provide more detailed technical specifications, stronger community support, and a clearer long-term commitment to their user base.
Why Consider Alternatives?
The decision to look for an alternative often stems from a need for:
- Enhanced Transparency: Providers who are upfront about their infrastructure, team, and operational policies.
- Comprehensive Support: Access to multiple support channels like phone, live chat, and extensive knowledge bases.
- Detailed Feature Sets: Clear outlining of technical specifications, advanced features, and scalability options.
- Proven Track Record: Companies with a long history of positive customer reviews and consistent service delivery.
- Ethical Considerations: Businesses that commit to sustainable practices, data privacy, and fair usage policies.
Key Alternatives in the UK Market
For individuals and businesses in the UK seeking reliable hosting and design services, these alternatives offer strong competition:
- Krystal: As mentioned, Krystal stands out for its commitment to 100% renewable energy, making it an ethical choice for environmentally conscious users. Their customer support is frequently lauded, and they offer a range of services from shared hosting to dedicated servers, all with transparent pricing and robust features. They have a strong reputation for reliability and proactive maintenance.
- SiteGround: Renowned for its performance-optimised hosting, especially for WordPress, SiteGround offers excellent speed, advanced security features (like AI anti-bot systems), and comprehensive 24/7 customer support. While their renewal prices can be higher, their initial service quality is top-tier, making them a favourite among developers and small businesses.
- 20i: A significant player in the UK, 20i offers powerful, scalable cloud hosting solutions. Their proprietary My20i control panel provides extensive control, and they are known for their speed and reliability. They cater to a wide range of users, from individual bloggers to agencies and resellers, with robust infrastructure located entirely within the UK.
- TSOhost: Another well-established UK hosting provider, TSOhost offers a broad spectrum of services including shared hosting, WordPress hosting, VPS, and dedicated servers. They are known for their reliable service, good customer support, and commitment to security, often a go-to for UK-based businesses.
- Hostinger: While a global provider, Hostinger has a strong presence and dedicated infrastructure for the UK market. They are highly competitive on price, offering fast loading speeds, a user-friendly custom control panel (hPanel), and 24/7 customer support, making them an excellent choice for budget-conscious users seeking performance.
- Namecheap: While primarily known for domain registration, Namecheap’s hosting services are surprisingly robust and very affordable. They offer good uptime, reasonable speeds, and a strong commitment to user privacy, which aligns with ethical considerations. Their support is responsive, mainly via live chat.
- WP Engine: For those specifically focused on high-performance, managed WordPress hosting, WP Engine is an industry leader. While premium in price, they offer unparalleled speed, security, daily backups, staging environments, and expert WordPress-specific support. This is ideal for serious bloggers, e-commerce sites, or businesses heavily reliant on their WordPress presence.
These alternatives not only provide competitive services but also tend to offer a more transparent and feature-rich experience, often backed by a larger community and a more robust support infrastructure, which can be invaluable for long-term online presence management.
Cloudsupreme.co.uk Pricing
Understanding the pricing structure of any service is crucial, and Cloudsupreme.co.uk makes its initial pricing for web hosting and WordPress hosting quite clear on its homepage. However, like many providers, the devil is often in the details, particularly concerning renewal rates and the true cost of “unlimited” resources.
Web Hosting Plans Pricing
Cloudsupreme.co.uk offers three distinct tiers for its general web hosting:
- Startup Plan: Priced at £6.99/month. This is their entry-level option, designed for a single website, offering 10 GB SSD Web Space and 50 GB/Month Bandwidth. This is a fairly standard offering for beginners, though the bandwidth limit might be a consideration for growing sites.
- Premium Plan: Available at £9.99/month. This plan allows for 2 websites and boasts “Unlimited SSD Web Space,” “Unlimited Bandwidth,” “Unlimited MySQL Database,” and “Unlimited Mailboxes.” The jump to unlimited resources for an additional £3/month is attractive, but users should be prepared for potential fair usage policies that might implicitly cap these “unlimited” features, a common industry practice.
- Business Plan: The highest tier, costing £14.99/month. This plan supports up to 5 websites and also includes the “unlimited” resource claims for SSD space, bandwidth, databases, and mailboxes. This is positioned as the ideal solution for larger businesses or those managing multiple smaller sites.
WordPress Hosting Plans Pricing
For WordPress users, Cloudsupreme.co.uk provides three specialised plans:
- Personal Plan: Priced at £7.99/month. This is the most affordable WordPress-specific option, suitable for a single WordPress site, with 10 GB SSD Web Space and 50 GB/Month Bandwidth. It’s slightly more expensive than the general “Startup Plan” for the same resources, presumably due to underlying WordPress optimisations, though these aren’t explicitly detailed.
- Professional Plan: Available at £17.99/month. This plan supports up to 10 WordPress websites and provides 100 GB SSD Web Space and 500 GB Bandwidth. This offers a significant increase in resources for multi-site WordPress deployments.
- Unlimited Plan: The top-tier WordPress offering, costing £39.99/month. This plan allows for “Unlimited WordPress Sites” and includes “Unlimited SSD Web Space” and “Unlimited Bandwidth.” Similar to the general hosting plans, the “unlimited” nature should be viewed with an understanding of potential fair usage policies.
Domain Name Pricing
Cloudsupreme.co.uk also provides competitive domain registration pricing:
- .co.uk: £4.99/yr
- .com: £10.99/yr
- .net: £10.49/yr
They explicitly state “No hidden fees” and “No surprise increases” for domains, which is a significant positive as many registrars use low introductory rates to mask higher renewal costs. This transparency is commendable for domain services. Oxfordplasteringsolutions.co.uk Review
Unclear Pricing for Other Services
A notable omission in the readily available pricing information is for their VPS Hosting and Website/Logo Design Services. While these are advertised, no clear pricing tiers or estimation models are presented on the homepage. This means potential customers would need to contact them directly for quotes, which can be a barrier for those looking to quickly compare options. Transparency in pricing for all services is a hallmark of a customer-centric business.
Considerations for Long-Term Costs
While the initial monthly prices are presented, it’s crucial for users to investigate:
- Renewal Rates: Are the listed monthly prices introductory, and do they significantly increase upon renewal? Many hosting providers offer lower rates for the first term (e.g., 12 or 24 months) which then jump considerably. This information is typically found in the terms and conditions or FAQ section, but it’s not immediately obvious on the homepage.
- Contract Lengths: Are these monthly prices only available with longer-term commitments (e.g., annual, biennial, or triennial billing), or are true monthly billing options available at the same rate?
- Add-ons and Upsells: Are there additional costs for essential features like enhanced security, backups, or advanced support that aren’t included in the base price?
Overall, Cloudsupreme.co.uk offers competitive pricing for its core hosting plans, clearly displayed on the homepage. However, a deeper dive into their terms and conditions would be necessary to fully understand the long-term financial commitment and any limitations on their “unlimited” offerings.
How to Cancel Cloudsupreme.co.uk Subscription
Cancelling a subscription with any service provider, especially a hosting company, can sometimes be a convoluted process. While Cloudsupreme.co.uk does not explicitly detail its cancellation procedure on the main homepage, general industry practices and common patterns suggest a typical route. Users typically navigate to a client area or account management portal to initiate such requests.
General Steps for Cancellation
Based on standard hosting provider practices and the information available on Cloudsupreme.co.uk’s website (like the ‘Login’ link and ‘Terms and Conditions’), the cancellation process would likely involve these steps:
- Login to Your Account: The first step is always to log into your Cloudsupreme.co.uk client area or control panel. The website provides a “Login” link (
cp.cloudsupreme.co.uk/basket-summary-login?r=/manage?sr=1
) which suggests a standard account management interface. - Locate Service Management: Once logged in, you would typically look for a section related to “My Services,” “Hosting Accounts,” “Subscriptions,” or “Product Management.” This is where all your active services (hosting, domains, VPS) would be listed.
- Initiate Cancellation Request: Within the details of the specific service you wish to cancel, there should be an option to manage or cancel it. This might be a “Cancel,” “Request Cancellation,” or “Disable Auto-Renewal” button/link. Some providers require you to select a reason for cancellation (e.g., moving to another provider, dissatisfaction with service).
- Confirm Cancellation: After initiating the request, you will likely be prompted to confirm your decision. This might involve acknowledging that your website data will be removed after a certain period or that your domain will expire.
- Check for Confirmation: Always look for an email confirmation of your cancellation request or an update within your client area confirming the service has been terminated. This serves as proof that you followed the correct procedure.
Important Considerations Before Cancelling
- Backup Your Data: Before cancelling any hosting service, it is absolutely critical to download a full backup of your website files, databases, emails, and any other data. Once the service is terminated, your data will likely be permanently deleted.
- Domain Management: If your domain name is registered with Cloudsupreme.co.uk and you plan to keep it, ensure you transfer it to another registrar before cancelling your hosting. Cancelling hosting does not automatically cancel domain registration, but managing it separately is crucial.
- Renewal Dates: Be mindful of your billing cycle and renewal date. Most hosting providers require cancellation requests to be submitted a certain number of days (e.g., 7, 15, or 30 days) before the next billing period to avoid being charged for another term.
- Terms and Conditions Review: Cloudsupreme.co.uk links to its “Terms and Conditions” on its homepage. This document will contain the legally binding details of their cancellation policy, including notice periods, refund eligibility (if any), and data retention policies. It’s always wise to review this document thoroughly before initiating a cancellation.
- Contact Support if Unsure: If you encounter any difficulties or cannot find the cancellation option in your client area, the best course of action is to contact their customer support directly (via email or Facebook Messenger, as listed on their site) for guidance.
Refund Policy
The homepage does not display any information regarding a money-back guarantee or refund policy. Typically, hosting providers offer a 30-day money-back guarantee for new sign-ups. Users should review the “Terms and Conditions” document to understand if such a policy exists and what the eligibility criteria are. Without this information readily available, it’s safer to assume no refunds for cancellations beyond any legally mandated cooling-off periods.
Cloudsupreme.co.uk vs. Competitors
When evaluating Cloudsupreme.co.uk against its competitors in the web hosting and domain registration space, it’s important to consider various factors such as features, performance, pricing, support, and overall transparency. The UK market, in particular, is highly competitive, with many established players offering robust services.
Core Service Comparison
Cloudsupreme.co.uk positions itself as a “one-stop web shop,” offering shared hosting, WordPress hosting, VPS, domain registration, and even website/logo design. This broad offering is competitive, but the depth and detail of these services often differ from more specialized providers.
- Shared Hosting: Cloudsupreme.co.uk’s plans are competitive on paper, with “unlimited” resources on higher tiers and SSD storage.
- Vs. SiteGround: SiteGround excels in performance optimization (especially for WordPress), robust security, and proactive updates. Their “unlimited” is also subject to fair usage, but their backend infrastructure is more transparently detailed. SiteGround’s initial pricing might be similar, but renewals are often higher.
- Vs. Hostinger: Hostinger offers some of the most competitive pricing for similar resource allocations, often with faster load times due to their optimised infrastructure and custom control panel (hPanel). Cloudsupreme’s pricing for entry-level plans is slightly higher.
- WordPress Hosting: Cloudsupreme offers specific WordPress plans.
- Vs. WP Engine / Kinsta: These are premium managed WordPress hosts. While significantly more expensive than Cloudsupreme, they offer unparalleled speed, security, automatic updates, staging environments, and expert-level WordPress-specific support. Cloudsupreme’s offerings are more basic and akin to general shared hosting with WordPress pre-installed.
- Vs. Bluehost: Bluehost, an official WordPress recommendation, offers very budget-friendly WordPress hosting with a free domain and SSL. Their ease of use for beginners often surpasses smaller providers.
- VPS Hosting: Cloudsupreme lists VPS but provides no details.
- Vs. OVHcloud / DigitalOcean: These providers are leaders in VPS and cloud infrastructure. They offer highly configurable VPS options with transparent pricing based on resource allocation (CPU, RAM, storage, bandwidth), granular control, and extensive developer tools. Cloudsupreme’s lack of VPS detail makes direct comparison impossible, but it’s unlikely to match the flexibility and power of these specialised cloud providers without significant underlying infrastructure.
- Domain Registration: Cloudsupreme offers competitive rates for popular TLDs and promises no hidden fees.
- Vs. Namecheap / GoDaddy: These are major domain registrars. Namecheap is often lauded for its competitive pricing and strong privacy features, while GoDaddy offers a vast range of extensions and integrated services. Cloudsupreme’s domain pricing seems competitive, but the range of TLDs might be smaller.
- Website Design: Cloudsupreme offers design services but lacks a portfolio or pricing details.
- Vs. Freelance Designers / Web Design Agencies: Reputable design services will provide a portfolio, case studies, clear pricing models (project-based, hourly), and a detailed project brief process. Cloudsupreme’s offering is opaque by comparison, making it difficult to assess value or quality.
Transparency and Support Comparison
This is where Cloudsupreme.co.uk shows significant disparities compared to leading competitors.
Ultradex.co.uk Review- Transparency: Many top-tier providers (e.g., Krystal, SiteGround) offer detailed “About Us” sections, public roadmaps, and frequent blog updates about their infrastructure, team, and company vision. Cloudsupreme’s lack of this information is a notable weakness.
- Customer Support: Cloudsupreme offers email and Facebook Messenger.
- Vs. Industry Leaders: Most leading providers offer 24/7 live chat, phone support, and comprehensive knowledge bases with hundreds of articles, tutorials, and FAQs. The limited support channels from Cloudsupreme could be a significant barrier for users needing immediate assistance.
- Community and Resources: Established competitors often have large online communities, forums, and extensive educational resources. Cloudsupreme’s “No Content Available” blog is a missed opportunity to build this.
Overall Value Proposition
Cloudsupreme.co.uk seems to target small businesses or individuals looking for a simple, all-in-one solution without diving deep into technical details. Its pricing is competitive for basic hosting. However, for users who prioritise transparent company information, comprehensive support, detailed technical specifications, and a robust community, many other providers in the UK offer a more compelling and reliable value proposition. The lack of detailed information on crucial aspects like VPS hosting and design services further complicates an objective comparison, suggesting that while they offer a breadth of services, the depth of information provided is limited.
How to Cancel Cloudsupreme.co.uk Free Trial
The Cloudsupreme.co.uk website, based on the provided homepage text, does not explicitly mention or offer a “free trial” for any of its services (web hosting, WordPress hosting, VPS, or design services). The pricing is listed per month (e.g., £6.99/month for Startup Plan), suggesting direct paid subscriptions rather than trial periods.
Therefore, the typical process for cancelling a free trial, which often involves specific steps to avoid automatic conversion to a paid subscription, does not appear to apply directly to Cloudsupreme.co.uk based on the information provided.
What to Do if You Signed Up for a Service (Assuming No Free Trial)
If you have signed up for a service with Cloudsupreme.co.uk, even if you paid for the first month or year, the process for “cancellation” would follow the standard subscription cancellation procedure, not a free trial cancellation.
Here’s what you should do:
- Understand Your Purchase: Confirm whether you actually enrolled in a free trial or if you directly purchased a plan (even if it was a low introductory offer). The homepage text indicates direct purchase links (“Purchase Now”) for all hosting plans, with no mention of a free trial period.
- Review Terms and Conditions: The most important step is to thoroughly read Cloudsupreme.co.uk’s “Terms and Conditions.” This document will outline:
- Any refund policies (e.g., a money-back guarantee period, typically 30 days for new customers).
- Cancellation notice periods required to avoid being charged for the next billing cycle.
- How to formally request a cancellation of your service.
- Log In to Your Client Area: Access your Cloudsupreme.co.uk account by logging in through the “Login” link on their website.
- Locate Your Services: Navigate to the section where your active services or subscriptions are listed. This is usually labelled “My Services” or similar.
- Initiate Cancellation: Look for an option to “Cancel Service,” “Manage Subscription,” or “Do Not Renew.” If you cannot find such an option, or if it’s unclear, proceed to the next step.
- Contact Customer Support: Since the website’s support channels are limited to email (
[email protected]
) and Facebook Messenger (m.me/CloudSupremeUK
), you would need to reach out to them directly. Clearly state your intention to cancel your service and inquire about the exact procedure and any associated implications (e.g., data deletion, prorated refunds if applicable). - Backup Your Data: If you have any data, websites, or emails hosted with them, back up everything before proceeding with any cancellation. Once a service is terminated, your data will likely be permanently removed.
- Monitor Your Account: After requesting cancellation, monitor your email for confirmation from Cloudsupreme.co.uk. Also, keep an eye on your bank or credit card statements to ensure no further charges are applied.
Important Note: Without an explicit mention of a free trial, it’s highly improbable that Cloudsupreme.co.uk offers one. Any payment made, even a small introductory fee, typically signifies the start of a paid subscription term. Always confirm the details of your purchase at the time of signup to avoid surprises.
FAQ
How legitimate is Cloudsupreme.co.uk?
Based on the website’s appearance, Cloudsupreme.co.uk appears to be an operational business offering web hosting, domain, and design services. However, it lacks comprehensive transparency regarding company details, a robust “About Us” section, or active blog content, which are common trust signals for established providers.
What services does Cloudsupreme.co.uk offer?
Cloudsupreme.co.uk offers web hosting (shared hosting), WordPress hosting, VPS hosting, domain name registration, website design, logo design, and a Content Delivery Network (CDN).
Is Cloudsupreme.co.uk a UK-based company?
Yes, the website indicates its location as “Okehampton, UK” and emphasises “UK Web Hosting You Can Rely On,” suggesting it is a UK-based operation with potentially UK data centres.
Does Cloudsupreme.co.uk offer unlimited hosting?
Cloudsupreme.co.uk advertises “Unlimited SSD Web Space,” “Unlimited Bandwidth,” “Unlimited MySQL Database,” and “Unlimited Mailboxes” on its Premium and Business shared hosting plans, and Professional and Unlimited WordPress plans. It’s important to note that “unlimited” often comes with a “fair usage policy,” which is not detailed on the homepage. Nwacc.co.uk Review
What are the pricing tiers for Cloudsupreme.co.uk’s web hosting?
Cloudsupreme.co.uk offers three web hosting plans: Startup (£6.99/month), Premium (£9.99/month), and Business (£14.99/month).
What are the pricing tiers for Cloudsupreme.co.uk’s WordPress hosting?
Cloudsupreme.co.uk offers three WordPress hosting plans: Personal (£7.99/month), Professional (£17.99/month), and Unlimited (£39.99/month).
What are the domain name prices at Cloudsupreme.co.uk?
Cloudsupreme.co.uk lists domain prices as £4.99/yr for .co.uk, £10.99/yr for .com, and £10.49/yr for .net, stating “No hidden fees” and “No surprise increases.”
Is a free CDN included with Cloudsupreme.co.uk hosting?
Yes, Cloudsupreme.co.uk states that it offers a “Free CDN – for a faster site, anywhere in the world” with “no bandwidth limits.”
What kind of customer support does Cloudsupreme.co.uk offer?
Cloudsupreme.co.uk lists an email address ([email protected]
) and a Facebook Messenger link (m.me/CloudSupremeUK
) for customer support. A direct phone number or comprehensive live chat beyond Messenger is not prominently displayed.
Is there an “About Us” section on Cloudsupreme.co.uk?
No, a dedicated “About Us” section providing details about the company’s history, team, or mission is not readily available on the main homepage navigation or visible through direct links.
Does Cloudsupreme.co.uk offer a money-back guarantee?
The homepage text does not explicitly mention a money-back guarantee or refund policy. Users would need to consult their “Terms and Conditions” for this information.
How do I log in to my Cloudsupreme.co.uk account?
You can log in to your Cloudsupreme.co.uk account via the “Login” link, which directs to cp.cloudsupreme.co.uk/basket-summary-login?r=/manage?sr=1
.
Does Cloudsupreme.co.uk provide managed VPS hosting?
Yes, Cloudsupreme.co.uk advertises “Managed VPS” as one of its services, in addition to standard VPS, but no specific details or pricing are provided on the homepage.
Can Cloudsupreme.co.uk design my website and logo?
Yes, Cloudsupreme.co.uk offers “Website Design” and “Logo Design” services, described as “Bespoke, Responsive Website Design Services,” although no portfolio or pricing is displayed on the homepage. Krystianszastok.co.uk Review
What is the uptime guarantee for Cloudsupreme.co.uk?
Cloudsupreme.co.uk claims a “99% Uptime Guarantee” for its hosting services.
Are there any testimonials on the Cloudsupreme.co.uk website?
Yes, the homepage features two brief customer testimonials from “Lee Page LSL Auto Centre” and “Eron Smith ES Services Kent.” A Trustpilot link is also provided for external reviews.
How do I cancel a subscription with Cloudsupreme.co.uk?
While not explicitly detailed on the homepage, cancellation typically involves logging into your client area, locating your services, and initiating a cancellation request, usually requiring a notice period before your next billing cycle. It’s crucial to back up your data before cancellation.
Does Cloudsupreme.co.uk have a blog?
Yes, there is a section labelled “Our Blog.” However, as of the information provided, it states “No Content Available” with the last mention being “December 2021,” suggesting it is not actively updated.
What SSD web space is offered on Cloudsupreme.co.uk’s basic plans?
The Startup Plan for web hosting and the Personal Plan for WordPress hosting both offer 10 GB SSD Web Space.
What is the primary benefit Cloudsupreme.co.uk highlights for its hosting?
Cloudsupreme.co.uk primarily highlights “unbeatable load-balanced cloud hosting” with “no single point of failure” and performance unaffected by other users, aiming for faster loading speeds and rock-solid uptime.
Leave a Reply