Based on looking at the website nleonardi.co.uk, it appears to be a legitimate local plumbing and heating service provider in the UK. The site is straightforward, focusing on essential information for potential customers.
Overall Review Summary:
- Purpose: Provides plumbing and heating services.
- Contact Information: Clearly displayed phone number.
- Service Offerings: Lists key services like boiler installations, servicing, and full bathroom installations.
- Guarantees: Mentions 10 and 12-year guarantees on Worcester boilers.
- Team Information: Introduces key personnel with roles.
- Customer Testimonials: Features positive reviews from apparently satisfied customers.
- Policy Links: Includes links to Complaints Procedure and Privacy Policy.
- Online Booking/Quoting: Limited direct online functionality beyond a contact form.
- Pricing Transparency: No explicit pricing details provided on the homepage.
- Ethical Consideration: Appears to be an ethical business, providing essential home services that are permissible and beneficial.
The website effectively communicates its core services and contact details, making it easy for users to understand what the company offers. The inclusion of team members and customer testimonials adds a layer of trustworthiness. However, for a comprehensive online presence, it could benefit from more detailed service descriptions, clearer pricing guidelines (even if approximate), and perhaps an online booking system or a more robust quoting tool. Despite these minor areas for improvement, it serves its primary purpose as a local service provider’s online front.
Best Alternatives for Home Services Platforms (for finding reputable tradespeople):
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- Key Features: Connects homeowners with local tradespeople for various home improvement jobs, allows users to post jobs and receive quotes from vetted professionals.
- Average Price: Varies significantly by job; platform charges tradespeople for leads.
- Pros: Wide range of services, review system helps choose reliable tradespeople, easy to get multiple quotes.
- Cons: Quality of tradespeople can vary, some users report issues with responsiveness.
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- Key Features: Database of vetted tradespeople with customer reviews, strict vetting process including qualifications and insurance checks, searchable by trade and postcode.
- Average Price: Varies by job; platform charges tradespeople for membership.
- Pros: Reputable vetting process, extensive customer reviews, wide coverage across the UK.
- Cons: Tradespeople pay to be listed, which might influence some users’ perception, occasional reports of inconsistent service.
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- Key Features: Free for homeowners to post jobs, tradespeople bid on jobs, focus on quality feedback and previous work examples, wide array of trades available.
- Average Price: Project-dependent; tradespeople pay a fee when their bid is accepted.
- Pros: Good for getting competitive bids, strong emphasis on customer feedback, simple job posting process.
- Cons: Requires homeowners to sift through bids, not all tradespeople are equally responsive.
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- Key Features: Government-endorsed quality scheme for tradespeople, focuses on consumer protection, ensures trades meet government-endorsed standards.
- Average Price: No direct pricing; offers assurance for tradespeople charging their standard rates.
- Pros: High level of consumer protection and assurance, rigorous vetting, covers a wide range of trades.
- Cons: Fewer tradespeople listed compared to commercial platforms, primarily a certification body rather than a direct job-matching service.
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- Key Features: Connects customers with local professionals for a wide variety of services, including home improvement, offers quotes from multiple service providers.
- Average Price: Varies by service; professionals pay for leads.
- Pros: Versatile for many service types, quick way to get multiple quotes, user-friendly interface.
- Cons: Lead generation model can sometimes result in unsolicited contacts, quality can vary.
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Local Hero (via Scottish Power, E.ON etc.)
- Key Features: Connects users with local, qualified tradespeople primarily for boiler, heating, and plumbing services, often partnered with energy providers.
- Average Price: Varies by specific job and service; operates on a commission model.
- Pros: Often backed by reputable energy companies, good for urgent heating/plumbing needs, vetted professionals.
- Cons: More specialised, not as broad a range of trades as general platforms, availability might be limited in some areas.
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- Key Features: Online directory for local businesses, including home services, allows users to search by category and location, often includes reviews and contact details.
- Average Price: N/A (directory service); pricing depends on the service provider.
- Pros: Comprehensive local business listings, easy to find contact information, long-standing reputation.
- Cons: Less of a job-matching service, more of a directory, vetting processes are less stringent than dedicated platforms.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Nleonardi.co.uk Review & First Look
When you first land on nleonardi.co.uk, the immediate impression is one of clarity and local focus. The website prioritises essential information, prominently displaying a contact number for plumbing emergencies and outlining core services. This directness is often a hallmark of small to medium-sized local businesses aiming to provide immediate solutions rather than elaborate digital experiences.
Initial Impressions and User Interface
The layout is clean and uncluttered, with a clear focus on the services offered. Navigation is intuitive, even if minimal. The critical elements like the phone number and service menu are easily accessible. This design choice suggests a pragmatic approach, valuing functionality over excessive aesthetics. While it might not win design awards, it effectively serves its purpose of guiding potential customers to the information they need quickly.
Key Information Accessibility
One of the strengths of nleonardi.co.uk is how quickly you can grasp what the company does and how to reach them. The phone number is front and centre, which is crucial for a service business, especially one dealing with emergencies. The menu clearly lists “Plumbing services,” indicating the core offering without ambiguity. This instant accessibility of vital contact information is a positive sign for urgent service needs.
Nleonardi.co.uk Features
For a local plumbing and heating business, nleonardi.co.uk offers a solid set of features geared towards informing and reassuring potential customers. It focuses on the practical aspects of their service rather than offering complex online functionalities.
Core Service Offerings
The website clearly lists its primary services: Finesse-carpets.co.uk Review
- Full Bathroom Installations and Wetroom Conversions: This indicates capabilities beyond simple repairs, moving into larger renovation projects.
- Central Heating Installations: A key service for any heating engineer, essential for UK homes.
- Boiler Servicing and Repairs: Crucial for maintenance and addressing common heating issues.
- Service Plans Available: Suggests ongoing maintenance options, which can be beneficial for customers looking for long-term care for their systems.
These clearly defined services help potential clients quickly identify if their needs align with what N. Leonardi offers.
Guarantees and Reassurance
A significant feature is the emphasis on guarantees:
- 12-Year Guarantee on Some Worcester Boilers: This is a strong selling point, indicating confidence in the quality of their installations and the longevity of the boilers they fit.
- 10-Year Guarantee on All Worcester Boilers: Provides a baseline level of assurance across their Worcester boiler range.
Such guarantees are vital in the trades industry, offering peace of mind to customers making significant investments in their home’s heating systems. It suggests a commitment to quality workmanship and customer satisfaction.
Team Transparency and Testimonials
The website introduces key team members:
- Nick Leonardi: Company Director / Plumbing and Heating Engineer.
- Joshua Hardie: Apprentice Gas Engineer.
- Jenny Leonardi: Company Director and Office Manager.
This transparency about the team, especially naming the company director and engineer, builds trust. It humanises the business and assures customers that they know who they’re dealing with. The inclusion of customer testimonials, like those from Mandy in Nottinghamshire and Greg in Derbyshire, further enhances credibility. These real-world accounts of service quality and professionalism are powerful endorsements. Frederickstreettownhouse.co.uk Review
Nleonardi.co.uk Pros & Cons
Every website, especially for service-based businesses, has its strengths and areas where it could improve. Nleonardi.co.uk is no exception.
Advantages of Nleonardi.co.uk
- Clear and Concise Information: The website is to the point. Visitors quickly find the phone number and main services. This is invaluable for emergency plumbing needs where time is of the essence.
- Strong Emphasis on Guarantees: The prominent display of 10 and 12-year guarantees on Worcester boilers is a significant trust builder. This level of assurance is a competitive advantage.
- Transparency with Team Members: Naming the directors and engineers, along with their roles, adds a personal touch and builds credibility. It suggests a professional and accountable team.
- Positive Customer Testimonials: Real, specific feedback from satisfied customers (e.g., Mandy and Greg) provides social proof and reinforces the company’s reputation for quality work and professionalism.
- Direct Contact for Emergencies: The “Call us now” prompt and phone number are highly visible, which is crucial for a business dealing with urgent plumbing issues.
Areas for Improvement
- Lack of Online Booking/Quoting: The website primarily functions as an informational brochure. There’s no direct online system to book a service or request a detailed quote, which might be a barrier for some modern customers who prefer digital interactions. While there is a “request a plumber” link, it leads to a contact form rather than an interactive booking tool.
- Limited Service Detail: While core services are listed, more in-depth descriptions of each service (e.g., what a “full bathroom installation” entails, the process for boiler servicing) could be beneficial. This would help educate potential clients and manage expectations.
- Absence of Transparent Pricing: No indication of service costs, even as an estimate or a price range for common jobs. This means customers must call to inquire about pricing, which can be a deterrent for some.
- Basic FAQ Section: A comprehensive FAQ section could address common customer queries about boiler types, maintenance tips, emergency procedures, or what to expect during a service visit, reducing the need for initial phone calls.
- Age of Copyright Information: The copyright notice showing “© 2020 All Rights Reserved” could suggest the site hasn’t been updated recently. While not critical, it can subtly impact perceptions of a business’s modernity and active management.
Nleonardi.co.uk Alternatives
When seeking reliable plumbing and heating services, especially in the UK, it’s wise to explore a range of options beyond just direct service providers. Several platforms and directories specialise in connecting consumers with vetted tradespeople, offering a broader choice and often additional layers of consumer protection.
Platforms for Vetted Tradespeople
These platforms act as intermediaries, helping users find reputable local plumbers and heating engineers. They typically feature review systems, verification processes, and sometimes even dispute resolution services.
- Checkatrade: This is arguably one of the most recognised platforms in the UK for finding tradespeople. Checkatrade rigorously vets its members, including checking qualifications, insurance, and customer references. Each tradesperson has a profile displaying detailed customer reviews and ratings for quality, reliability, and tidiness. For consumers, it offers significant peace of mind that they are hiring a reputable professional. They claim to have checked 1.5 million customer reviews since 2011, providing a robust feedback system.
- Rated People: Similar to Checkatrade, Rated People allows homeowners to post their jobs, and then relevant tradespeople can bid on them. It’s great for getting multiple quotes quickly. The platform provides a system for homeowners to rate tradespeople based on quality, reliability, and value for money. Their emphasis on competitive bidding can sometimes result in better prices for the customer.
- MyBuilder: MyBuilder focuses on matching quality tradespeople with jobs. Users post their requirements, and interested tradespeople respond with quotes. The platform has a strong emphasis on user reviews and a history of previous work, helping homeowners make informed decisions. They pride themselves on connecting homeowners with reliable local tradespeople, with over 10 million jobs posted since their inception.
Industry-Specific Directories and Associations
Beyond general platforms, specific industry bodies and directories can also be valuable resources.
- Gas Safe Register: For any gas work (boilers, cookers, gas fires), it is an absolute legal requirement that the engineer is on the Gas Safe Register. This is not a choice, but a necessity. The Gas Safe Register is the official gas registration body for the UK. Their website allows consumers to check if an engineer is legitimate and registered, offering a critical safety check. Always ask to see a Gas Safe ID card. There are over 120,000 engineers on the Gas Safe Register.
- TrustMark: This is a government-endorsed quality scheme that covers various trades, including plumbing and heating. TrustMark-registered businesses are vetted against government-endorsed standards for quality, service, and consumer protection. Finding a TrustMark-registered plumber means they’ve been independently checked to ensure they meet high standards.
Local Business Directories
Sometimes, the simplest approach is effective, especially for well-established local businesses. Ashtonhorticulture.co.uk Review
- Yell.com: While more of a traditional business directory, Yell.com still serves as a comprehensive listing for local services. Many reputable local plumbers and heating engineers will have a listing, often with customer reviews. It’s a good starting point for finding businesses geographically close to you.
- Google Maps/Local Search: Performing a direct search on Google Maps for “plumbers near me” or “heating engineers [your town]” often yields a list of local businesses with Google reviews, ratings, and contact details. This is particularly useful for finding highly-rated businesses in your immediate vicinity.
When choosing a service, always perform due diligence: check reviews on multiple platforms, verify registrations (like Gas Safe), and obtain written quotes.
How to Cancel nleonardi.co.uk Subscription
The nleonardi.co.uk website, based on the provided text, does not appear to offer any subscription services in the traditional sense, such as monthly memberships for digital content or software. Instead, it seems to operate as a direct service provider for plumbing and heating work.
Understanding Nleonardi.co.uk’s Business Model
Nleonardi.co.uk describes itself as providing “Professional Plumbing Services,” including “Central heating installations,” “Boiler servicing and repairs,” and “Service plans available.” The mention of “Service plans” could potentially imply a form of ongoing agreement or subscription for regular maintenance. However, the website does not provide details on how these service plans are structured, their terms, or how to manage or cancel them online.
Steps to Manage or Cancel a “Service Plan” (If Applicable)
Given the lack of online management tools, any cancellation or modification of a “service plan” would likely require direct communication with the company. The steps would typically involve:
- Reviewing Your Agreement: If you have signed up for a service plan, refer to the original documentation or contract you received. This document should outline the terms and conditions, including cancellation policies, notice periods, and any associated fees.
- Contacting N. Leonardi Directly: The most effective method would be to call them using the prominent phone number provided on their website: 01623 615325.
- Clearly state your intention to cancel or inquire about your service plan.
- Be prepared to provide your account details or the address associated with the service plan.
- Ask for confirmation of your cancellation in writing (e.g., via email or post) for your records.
- Sending Written Correspondence: If you prefer a written record from the outset, you could send an email (if an email address is available on their contact page, though not on the homepage) or a letter. Ensure you include all relevant details, such as your name, address, service plan reference number (if any), and the date you wish the cancellation to be effective.
Important Note: Without specific terms and conditions for their “service plans” available on the website, it is impossible to provide precise cancellation instructions. Always clarify directly with the provider. Securitytrained.co.uk Review
How to Cancel nleonardi.co.uk Free Trial
Based on the content available on the nleonardi.co.uk homepage, there is no indication of any “free trial” offerings. The website presents itself as a direct service provider for plumbing and heating installations, repairs, and maintenance. Service-based businesses like plumbing companies typically do not offer free trials in the same way a software or subscription service might.
Nature of Services Provided by Nleonardi.co.uk
The services advertised, such as “Full Bathroom Installations,” “Central heating installations,” and “Boiler servicing and repairs,” are project-based or ongoing maintenance services that involve physical work and skilled labour. These types of services are generally quoted and paid for upon completion or at agreed milestones, rather than being offered on a trial basis.
What to Do if You Were Expecting a Free Trial
If you somehow believe you entered into a “free trial” with N. Leonardi, it is highly likely a misunderstanding or a misinterpretation of the service offering. In such a rare scenario, the best course of action would be:
- Review Any Documentation: Check any agreements, invoices, or communications you have received from N. Leonardi. It’s possible that a “free estimate” or “free consultation” was offered, which is common in the trades, but this is distinct from a service “free trial.”
- Direct Contact: Immediately contact N. Leonardi using the phone number listed prominently on their website: 01623 615325.
- Explain your understanding of a “free trial” and inquire about the terms of the service you received or are about to receive.
- Seek clarification on any charges or obligations you might have.
Conclusion: As there is no mention or implied offering of a “free trial” on the nleonardi.co.uk website, cancellation procedures for such a feature are non-existent. This particular website focuses on providing professional plumbing and heating services directly, implying a transaction for services rendered rather than a trial period.
Nleonardi.co.uk Pricing
The nleonardi.co.uk website, like many local service providers, does not display explicit pricing information for its services on the homepage. This is a common practice in the plumbing and heating industry for several reasons, although it can be an area of frustration for consumers seeking immediate cost transparency. Hallwardifa.co.uk Review
Reasons for Undisclosed Pricing
- Job Complexity Varies: Plumbing and heating work can range from a simple tap repair to a complex full bathroom installation or boiler replacement. The cost is highly dependent on the scope of work, materials required, time involved, and potential unforeseen issues (e.g., discovering old corroded pipes during a renovation). A fixed price list would be impractical and potentially misleading.
- Site-Specific Factors: Each job site is unique. Factors like ease of access, existing infrastructure, specific boiler models, and the age of the property can all influence the final cost. A plumber usually needs to assess the situation in person or gather detailed information over the phone to provide an accurate quote.
- Material Costs Fluctuations: The price of parts and materials can change, making it difficult to maintain an up-to-date fixed price list online.
- Competitive Quoting: Many plumbers prefer to provide bespoke quotes after understanding the client’s needs, allowing them to remain competitive and tailor their service.
How to Obtain Pricing from N. Leonardi
To get a price for services from N. Leonardi, a prospective customer would need to follow the standard procedure for service-based businesses:
- Direct Phone Call: The most straightforward method, as highlighted on their homepage, is to call them directly on 01623 615325. You can describe your plumbing or heating issue, and they may be able to give you a rough estimate over the phone for simpler jobs or arrange a visit for a detailed quote for more complex projects.
- Request a Plumber Form: The website features a “request a plumber” button which leads to a contact form. You can use this form to describe your needs and request a quote. Be as detailed as possible to help them understand the scope of work.
- On-Site Assessment: For significant projects like full bathroom installations or central heating installations, an on-site visit is almost always required for an accurate quotation. This allows the engineers to survey the area, assess the existing system, and discuss options with the customer.
Best Practice for Consumers: Always obtain a written quote before any work commences, especially for larger jobs. This should detail the scope of work, material costs, labour charges, and any terms for payment.
Nleonardi.co.uk vs. Competitors
Comparing Nleonardi.co.uk to its competitors involves looking at both direct local rivals and larger, platform-based alternatives. Nleonardi.co.uk positions itself as a local, professional plumbing and heating service, relying on direct communication and a personalised approach.
Nleonardi.co.uk vs. Local Independent Plumbers
- Nleonardi.co.uk: Benefits from a clear, if basic, online presence, transparent team introduction, and prominent display of guarantees on Worcester boilers. Their website serves as a digital business card, offering essential information quickly. The testimonials add a layer of trust that many smaller independent plumbers, who might rely solely on word-of-mouth, might lack online.
- Local Independent Plumbers (No Website/Basic Listing): Many excellent independent plumbers operate with minimal or no online presence, relying entirely on referrals. While they might offer competitive pricing and personal service, finding them, verifying their credentials, and assessing their reliability can be more challenging for new customers without online reviews or structured information.
Nleonardi.co.uk vs. Larger Plumbing Companies (e.g., British Gas, Dyno-Rod)
- Nleonardi.co.uk: Offers a more localised, potentially more personal service. Being a smaller company, they might offer more flexibility and a direct relationship with the business owners/engineers. Their guarantees on Worcester boilers are a strong point, demonstrating specialisation.
- Larger Companies: Typically have a more extensive infrastructure, 24/7 call centres, broader service coverage, and often offer more structured service plans with extensive terms and conditions. They might have a wider range of engineers, potentially leading to quicker response times in some cases. However, this often comes with higher overheads, which can translate to higher prices, and a less personal customer experience. Customers might deal with different engineers on different visits, and there’s less direct accountability to the company’s named directors.
Nleonardi.co.uk vs. Tradesperson Platforms (e.g., Checkatrade, Rated People)
- Nleonardi.co.uk (Direct Booking): Customers directly contact N. Leonardi based on the website. This means the customer chooses a single provider upfront. The risk/reward is entirely dependent on N. Leonardi’s established reputation.
- Tradesperson Platforms (Indirect Booking): These platforms allow customers to post a job and receive multiple quotes from various tradespeople. This can lead to competitive pricing and allows customers to compare profiles, reviews, and qualifications before choosing. The platforms also often have vetting processes and dispute resolution mechanisms. However, the customer still needs to sift through options and ultimately trust the chosen tradesperson. N. Leonardi could potentially be listed on such platforms to gain more leads, leveraging their existing positive testimonials.
In essence, Nleonardi.co.uk fits the niche of a reliable, local service provider with a solid online presence for its size. It caters to customers who prefer dealing directly with a local business rather than navigating larger platforms or corporate entities. Its focus on guarantees and team transparency are strong competitive points within its segment.
FAQ
What services does Nleonardi.co.uk offer?
Nleonardi.co.uk offers professional plumbing and heating services, including full bathroom installations, wetroom conversions, central heating installations, boiler servicing and repairs, and service plans. Airsprungfactoryshop.co.uk Review
Is Nleonardi.co.uk a legitimate business?
Yes, based on the website content, Nleonardi.co.uk appears to be a legitimate local plumbing and heating service provider, providing clear contact information, service descriptions, and team details.
How can I contact Nleonardi.co.uk?
You can contact Nleonardi.co.uk by calling their prominently displayed phone number: 01623 615325. They also have a “request a plumber” contact form on their website.
Does Nleonardi.co.uk provide guarantees on their work?
Yes, Nleonardi.co.uk mentions a 10-year guarantee on all Worcester boilers and a 12-year guarantee on some Worcester boilers they install.
Does Nleonardi.co.uk offer emergency plumbing services?
Yes, the website prominently features a “Got a Plumbing Emergency? Call us now!” section, indicating they provide emergency services.
Are there customer testimonials on the Nleonardi.co.uk website?
Yes, the website includes positive customer testimonials from individuals like Mandy from Nottinghamshire and Greg from Derbyshire, detailing their experiences with the service. Healystool.co.uk Review
Does Nleonardi.co.uk show pricing information on its website?
No, the Nleonardi.co.uk website does not display explicit pricing information for its services. You would need to contact them directly for quotes.
How can I request a quote from Nleonardi.co.uk?
You can request a quote by calling them directly or by filling out the “request a plumber” contact form available on their website.
Is Nleonardi.co.uk Gas Safe registered?
While the website mentions “APPRENTICE GAS ENGINEER” and boiler services, it doesn’t explicitly state their Gas Safe registration number. It is crucial to always ask for proof of Gas Safe registration for any gas work.
What areas does Nleonardi.co.uk serve?
The testimonials mention Nottinghamshire and Derbyshire, suggesting they serve these areas, but the website doesn’t explicitly state their full service area. It is best to contact them directly to confirm if they cover your location.
Does Nleonardi.co.uk offer service plans?
Yes, the website mentions that “Service plans available,” suggesting options for ongoing maintenance and support. Details would need to be clarified by contacting them directly. Proprep.co.uk Review
Can I book a service online with Nleonardi.co.uk?
The website provides a contact form for requesting a plumber, but it does not appear to have a direct online booking system for immediate appointments.
How long has Nleonardi.co.uk been in business?
The copyright notice on the website states “© 2020 All Rights Reserved,” which suggests the website has been active since at least 2020, but does not indicate the company’s full operational history.
Who are the key personnel at Nleonardi.co.uk?
The website introduces Nick Leonardi as Company Director / Plumbing and Heating Engineer, Joshua Hardie as Apprentice Gas Engineer, and Jenny Leonardi as Company Director and Office Manager.
What should I look for when hiring a plumber from a website like Nleonardi.co.uk?
When hiring, always look for clear contact information, specific service offerings, evidence of professionalism (like guarantees or team transparency), and crucially, verify necessary certifications like Gas Safe registration for any gas-related work.
Are full bathroom installations offered by Nleonardi.co.uk?
Yes, Nleonardi.co.uk explicitly lists “FULL BATHROOM INSTALLATIONS and wetroom conversions” among their services. Pathcounselling.co.uk Review
How does Nleonardi.co.uk compare to national plumbing companies?
Nleonardi.co.uk offers a more localised, potentially personalised service compared to larger national companies, often with direct contact with the business owners/engineers.
What are the benefits of choosing a local plumber like Nleonardi.co.uk?
Benefits can include quicker response times for local emergencies, more personalised customer service, and a deeper understanding of local building codes and property types.
Does Nleonardi.co.uk have a complaints procedure?
Yes, the website includes a link to their “Complaints Procedure” at the bottom of the page, indicating a formal process for handling customer concerns.
Is there a privacy policy on Nleonardi.co.uk?
Yes, a link to their “Privacy Policy” is provided at the bottom of the homepage, detailing how they handle personal data.
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