Based on looking at the website, Stonegate Medical appears to be a legitimate private GP clinic operating in the UK. They present themselves as a patient-centred practice offering a range of medical services. The website highlights their CQC ‘Outstanding’ rating, which is a significant indicator of quality in the UK healthcare sector.
Overall Review Summary:
- Website Professionalism: High – clean design, easy navigation, clear calls to action.
- Service Clarity: Excellent – services are clearly listed and explained.
- Contact Information: Comprehensive – phone, email, physical address, and contact forms.
- Regulatory Compliance: Appears strong with CQC rating prominently displayed.
- Transparency: Good – fees, terms, and privacy policies are linked and accessible.
- Patient Testimonials: Positive, with specific quotes and a high recommendation rate cited.
- Ethical Considerations (from an Islamic perspective): Generally permissible, offering standard medical services. No obvious red flags concerning prohibited practices. Sexual health checks are offered, which, while a sensitive area, can be viewed as permissible if for legitimate health reasons and conducted professionally within Islamic guidelines of modesty and necessity.
Stonegate Medical positions itself as an alternative to traditional NHS waiting times and impersonal care, emphasising a tailored, consistent, and accessible approach to healthcare. Their mission statement about changing the “money driven” nature of healthcare to focus on “people” is a strong claim. The website features prominently their ‘Outstanding’ CQC rating, which is the highest possible rating from the Care Quality Commission, the independent regulator of health and social care in England. This credential offers a significant layer of trustworthiness. The site outlines a broad spectrum of services, from general GP care to specific checks, diagnostics, and specialist access, aiming to provide a holistic health experience. While the fees are not immediately visible on the homepage, a dedicated ‘Fees’ page is linked, indicating transparency. Their emphasis on patient feedback, rapid access, and a consistent personal GP relationship suggests a strong commitment to service quality.
Here are some excellent alternatives for general health and well-being, focusing on ethical and permissible options:
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Latest Discussions & Reviews:
- Key Features: Comprehensive private health insurance, access to a network of hospitals and clinics, virtual GP services, dental and optical care.
- Average Price: Varies significantly based on coverage, age, and health status; typically hundreds of pounds per month for comprehensive plans.
- Pros: Extensive coverage, strong reputation, wide network of providers, often faster access to specialists.
- Cons: Can be expensive, some services may require referrals or have limitations.
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- Key Features: Private medical insurance, digital GP consultations, mental health support, cancer care pathways, physio and well-being programmes.
- Average Price: Similar to Bupa, highly variable depending on chosen plan and personal circumstances.
- Pros: Good range of health and wellbeing services, strong customer support, focus on preventive care.
- Cons: Cost can be a barrier, policy exclusions may apply, waiting periods for certain benefits.
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- Key Features: A leading private hospital in London offering complex surgical procedures, cancer treatment, diagnostic services, and advanced medical care.
- Average Price: Consultation fees typically start from £200-£300, procedures can run into thousands or tens of thousands of pounds.
- Pros: State-of-the-art facilities, highly specialised consultants, international patient services, comprehensive care under one roof.
- Cons: Very expensive, primarily located in London, often requires prior insurance or significant self-funding.
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- Key Features: Network of hospitals, fitness and wellbeing centres, health assessments, physiotherapy, and mental health services across the UK.
- Average Price: Health assessments range from £200-£1000+, hospital procedures vary widely.
- Pros: Integrated approach to health (fitness, hospital, wellbeing), widespread locations, focus on preventive health.
- Cons: Can be costly for hospital services, some services may be geographically limited.
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- Key Features: One of the largest networks of private hospitals in the UK, offering a wide range of surgical, medical, and diagnostic services.
- Average Price: Varies significantly by procedure and location.
- Pros: Broad geographical coverage in the UK, experienced consultants, good for various medical and surgical needs.
- Cons: Prices can be high, focus is primarily on hospital-based care rather than GP services.
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- Key Features: A large, independent private hospital in central London offering advanced medical and surgical care, including specialist centres for cancer and complex conditions.
- Average Price: High-end pricing, similar to Bupa Cromwell Hospital, with consultations from £250-£400.
- Pros: Renowned for specialist care, cutting-edge technology, patient-centred approach, strong international reputation.
- Cons: Exclusively in London, very expensive, often caters to complex cases or those with premium insurance.
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- Key Features: An online platform to find and book appointments with private specialists and GPs across the UK, featuring verified patient reviews.
- Average Price: Varies by practitioner and specialty, GP consultations typically £80-£150, specialist consultations from £150-£300+.
- Pros: User-friendly search, transparent patient reviews, wide selection of practitioners, easy booking process.
- Cons: Does not provide the healthcare itself, solely a booking platform; costs can add up if multiple appointments are needed.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Stonegatemedical.co.uk Review & First Look
When you first land on Stonegate Medical’s website, stonegatemedical.co.uk, you’re greeted with a polished and professional interface. The clean design, intuitive navigation, and prominent display of their CQC ‘Outstanding’ rating immediately convey a sense of trustworthiness and quality. It’s clear that this isn’t some fly-by-night operation; they’ve invested in their online presence to reflect the premium service they aim to provide.
Initial Impressions of the Website Layout
The homepage is well-structured, guiding the user through their core offerings without overwhelming them. Key sections like “Private GP Services,” “Checks, Tests & Diagnostics,” and “Emergency & Same Day Appointments” are highlighted with clear, concise descriptions. This immediate clarity is a huge plus for anyone looking for specific medical assistance. The use of warm imagery and patient testimonials adds a personal touch, aiming to build rapport with potential clients right from the start.
Prominence of Credentials and Contact Information
One of the most reassuring aspects is the immediate visibility of their contact details: phone number, email address, and a “Book Online” button are strategically placed in the header. Crucially, the “Yorkshire’s only Outstanding CQC Rated Private GP Clinic” banner is unmissable. This CQC rating is a gold standard in UK healthcare, indicating that the clinic has met stringent national standards for safety, effectiveness, care, responsiveness, and leadership. This level of transparency and clear credentialing is what you want to see from any healthcare provider.
Stonegatemedical.co.uk Services and Features
Stonegate Medical offers a comprehensive suite of private medical services, aiming to cover a wide range of patient needs from routine check-ups to more specialised care. Their model seems to focus on accessibility, speed, and personalised attention, distinguishing themselves from typical NHS experiences.
Range of Private GP Services
The clinic provides a broad spectrum of general practitioner services, including: Fig1.co.uk Review
- Clinic & Virtual Consultations: Offering flexibility for patients who might not be able to visit in person or prefer remote discussions. This is particularly convenient in today’s fast-paced world.
- Minor Procedures, Fittings & Surgery: Suggests they can handle various smaller medical interventions on-site, reducing the need for external referrals for common issues.
- Vaccinations: Essential for public health, travel, and specific health needs.
- Mental Wellbeing Support: A crucial offering, acknowledging the growing importance of mental health alongside physical health. This holistic approach is commendable.
- Children’s Services: Demonstrates a family-friendly focus, catering to younger patients.
Diagnostic Capabilities and Specialised Checks
Beyond general consultations, Stonegate Medical highlights their diagnostic prowess:
- Common Blood Tests: Fast and convenient on-site blood tests mean quicker results and less waiting.
- Health Checks: Comprehensive checks that can identify potential health issues early, promoting preventive care.
- Sexual Health Checks: While sensitive, these are standard medical services for preventative care and diagnosis. It’s important that such services are offered with professionalism and discretion, respecting privacy and ethical guidelines. For a Muslim audience, seeking medical treatment for health concerns, including sexual health, is permissible when necessary and conducted in a manner that upholds modesty. This is in line with the Islamic principle of seeking remedies for illness.
- Fast & Hassle-free On-site Diagnostics: The emphasis on speed and convenience is a recurring theme, suggesting a patient experience designed to minimise stress and waiting times.
Corporate, Student, and Visitor Services
Stonegate Medical extends its reach to specific demographics, indicating a well-thought-out business model:
- Comprehensive Cover For Students: Recognising the unique health needs of students.
- VISA & Work Medicals: Catering to individuals requiring specific medical assessments for immigration or employment.
- Corporate & Occupational Health: Partnering with businesses to ensure employee well-being, which can be a valuable service for companies.
- For Visitors to York: A thoughtful service for tourists or temporary residents who may need medical assistance while away from their usual GP.
Stonegatemedical.co.uk Pros & Cons
Every service has its strengths and weaknesses, and Stonegate Medical is no different. A balanced review considers both the advantages and any potential drawbacks to provide a comprehensive picture.
Advantages of Using Stonegate Medical
- Outstanding CQC Rating: This is perhaps their strongest selling point. An ‘Outstanding’ rating from the Care Quality Commission signifies top-tier performance across all key areas of healthcare, offering peace of mind to prospective patients. Data from the CQC regularly shows that only a small percentage of practices achieve this top rating, making Stonegate Medical stand out.
- Patient-Centred Care: The website repeatedly emphasises a personalised, tailored approach, focusing on individual needs rather than a one-size-fits-all model. Testimonials highlight this aspect, with 97.73% of their patients recommending the clinic in internal surveys.
- Accessibility and Speed: “No long waits or endless telephone calls on hold” and “same day, and emergency appointments” are strong promises. This addresses a common frustration with traditional healthcare systems and could be a significant draw for those needing urgent care.
- Comprehensive Services: From general GP care to diagnostics, minor procedures, and even specialist referrals, they aim to be a one-stop-shop for many medical needs.
- Experienced Team: The site boasts a “dedicated team of local GPs, Consultants & Specialists” with diverse medical interests, suggesting a high level of expertise.
Potential Drawbacks to Consider
- Cost: As a private GP clinic, services will incur fees. While the website links to a ‘Fees’ page, the absence of upfront pricing on the homepage might lead to initial speculation. Private healthcare, by its nature, is not accessible to everyone and can be a significant financial outlay. For example, a typical private GP consultation in the UK can range from £80 to £200.
- Geographic Limitation: Stonegate Medical is based in York, with reference to Hull and Leeds in the footer, but primarily serving the Yorkshire region. This limits accessibility for individuals outside these areas who might benefit from their services.
- Digital Footprint and Online Reviews: While they showcase internal survey results, a broader range of external, independent online reviews (e.g., on Google Reviews, Doctify, or Trustpilot) could provide a more comprehensive and unbiased perspective from a wider pool of patients. As of late 2023, many reputable practices have hundreds, if not thousands, of public reviews.
Stonegatemedical.co.uk Pricing
Understanding the cost structure of private healthcare is crucial for potential patients. While Stonegate Medical doesn’t list exact figures on its homepage, it directs users to a dedicated ‘Fees’ page, which is a good sign of transparency.
General Pricing Structure
Private GP clinics in the UK typically operate on a pay-per-service model, with consultation fees forming the baseline. These fees can vary significantly based on the duration of the appointment, the complexity of the issue, and whether it’s an in-person or virtual consultation. For example, a 15-minute consultation might cost less than a 30-minute comprehensive assessment. Unitedinsolvency.co.uk Review
Potential Additional Costs
Beyond the initial consultation fee, patients should anticipate potential additional charges for:
- Diagnostic Tests: Blood tests, urine tests, imaging (X-rays, scans) will incur separate charges. These can range from tens to hundreds of pounds depending on the specific test. For instance, a basic set of blood tests might cost £50-£100, while more complex imaging could be £200-£500+.
- Prescriptions: While the website mentions “Free referral letters and prescriptions as part of the consultation,” this typically means the act of prescribing is included. The cost of the medication itself, dispensed by a pharmacy, will be an additional expense.
- Referrals to Specialists: While the referral letter might be free, the subsequent consultation with a specialist (e.g., a cardiologist, dermatologist, or gynaecologist) will carry its own significant fee, often starting from £150-£300 for an initial consultation.
- Minor Procedures: Any on-site minor surgeries or procedures will have their own pricing structure, depending on the complexity and resources required.
It is always advisable for potential patients to thoroughly review the ‘Fees’ page and, if necessary, contact the clinic directly for a detailed breakdown of costs related to their specific needs to avoid any surprises.
How to Register with Stonegatemedical.co.uk
Registering with a private GP clinic like Stonegate Medical is generally a straightforward process, designed to be quick and hassle-free, especially compared to the often lengthy traditional NHS registration. The website provides clear calls to action to guide new patients.
Steps for New Patient Registration
The website repeatedly features “Register now – it’s easy!” and “Register as a new patient now” links. While the exact steps might be detailed on their registration page, typically the process involves:
- Online Form Completion: Filling out a digital registration form with personal details, medical history, and contact information. This is standard practice for any healthcare provider.
- Identity Verification: Depending on the service and initial interaction, some form of identity verification may be required, although this is more common for physical visits.
- Booking the First Appointment: Once registered, patients can usually proceed to book their first consultation online or via phone. The website highlights “Book Online” functionality.
What Information is Required for Registration
Based on standard medical practice, new patient registration typically requires: Marshvirtualoffice.co.uk Review
- Personal Details: Full name, date of birth, gender, address, and contact information (phone number, email).
- Emergency Contact: Details of someone to contact in case of an emergency.
- Basic Medical History: Information about any existing medical conditions, allergies, current medications, and past surgeries. This is crucial for the GP to provide safe and effective care.
- Consent for Data Processing: Acknowledgment of their privacy policy and consent for the processing of personal and medical data, in compliance with GDPR regulations (as outlined in their privacy policy linked in the footer).
The emphasis on speed and ease of registration suggests that Stonegate Medical aims to remove common barriers to accessing private healthcare, making it as seamless as possible for individuals seeking immediate care.
Stonegatemedical.co.uk Security and Privacy
In the age of digital healthcare, the security and privacy of patient data are paramount. Stonegate Medical addresses these concerns through standard practices, clearly outlining their approach in their privacy policy and terms and conditions.
Data Protection and GDPR Compliance
The website includes a prominent “Privacy Policy” link in its footer, indicating an awareness of and commitment to data protection regulations. In the UK, this primarily means adherence to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. A robust privacy policy should detail:
- What data is collected: Personal, medical, and potentially technical (e.g., IP address).
- How data is collected: Via forms, consultations, website cookies.
- Why data is collected: For providing medical care, billing, communication, and service improvement.
- How data is stored and secured: Measures taken to protect against unauthorised access, loss, or disclosure. This typically involves encryption, access controls, and secure servers.
- Who data is shared with: Only essential third parties (e.g., referral specialists, diagnostic labs, billing providers) with appropriate agreements in place.
- Patient rights: Rights to access, rectify, erase, or restrict processing of their data.
Their cookie consent banner at the bottom of the page is also a clear indicator of GDPR compliance regarding website tracking and user consent.
Website Security Measures
While specific technical details of their security infrastructure are not publicly available on the homepage, a reputable medical website is expected to employ several key measures: Kwota.co.uk Review
- SSL/TLS Encryption: The presence of ‘https://’ in the URL and a padlock icon in the browser indicates that communication between your browser and the website is encrypted, protecting sensitive information like personal details and payment data during transmission. This is a fundamental security requirement for any website handling personal data.
- Secure Payment Gateways: If payments are processed directly on the site, they should use reputable and secure payment gateways that are PCI DSS compliant, ensuring card details are handled safely.
- Regular Security Audits: While not explicitly stated, professional healthcare providers typically undergo regular security audits and penetration testing to identify and rectify vulnerabilities.
For patients, the combination of a clear privacy policy and demonstrable website security measures (like SSL) provides a strong foundation for trust in how their sensitive medical and personal information is handled.
Stonegatemedical.co.uk vs. Competitors
Comparing Stonegate Medical to its competitors in the private healthcare sector in the UK involves looking at factors like CQC ratings, service offerings, pricing transparency, and geographical reach. The private GP market in the UK is growing, with several established players and emerging clinics.
Key Differentiators of Stonegate Medical
- CQC ‘Outstanding’ Rating: As previously noted, this is a significant differentiator. Few private clinics achieve this top rating, making Stonegate Medical stand out for its commitment to high-quality care. This rating often implies superior governance, patient safety, and responsiveness.
- Focus on Patient Experience: Their emphasis on “GP care as it should always be,” “truly patient centred,” “no long waits,” and “personal GP” suggests a strong focus on delivering a superior patient experience, addressing common frustrations with large-scale healthcare systems.
- Yorkshire-Centric Operation: While some larger providers operate nationally, Stonegate Medical appears to be a strong regional player, which can foster a more community-focused and personalised approach. This might mean a deeper understanding of local healthcare needs and resources.
Comparison with Larger Private Providers (e.g., Bupa, Nuffield Health)
- Scale and Network: Larger providers like Bupa UK or Nuffield Health typically have a much broader national footprint, with numerous hospitals, clinics, and fitness centres across the UK. This offers greater geographical convenience for patients who travel frequently or live outside major urban centres.
- Integrated Services: Nuffield Health, for instance, offers an integrated model combining fitness centres, hospitals, and wellbeing services, which Stonegate Medical, as a GP clinic, doesn’t replicate on the same scale. Bupa provides extensive health insurance products, allowing patients to access care across a wide network of providers.
- Pricing: While Stonegate Medical’s ‘Fees’ page will detail their specific costs, larger providers often have more complex pricing structures, particularly with insurance plans. However, due to scale, they might sometimes offer competitive rates for certain standardised procedures.
- Brand Recognition: Established national brands have greater immediate brand recognition and often a longer history in the private healthcare sector. However, a strong local reputation, as Stonegate Medical appears to have, can be equally powerful.
In essence, Stonegate Medical appears to be a strong contender in the regional private GP market, particularly for those prioritising highly-rated, patient-centred, and accessible local care. For individuals seeking a national network or comprehensive health insurance packages, larger providers might be more suitable.
Ethical Considerations for Healthcare Services in Islam
When evaluating healthcare services from an Islamic perspective, several key principles come into play. These principles guide Muslims in making choices that align with their faith while seeking essential medical care. Generally, seeking medical treatment is encouraged in Islam, as it is seen as taking means that Allah has provided for healing.
Permissibility of Seeking Medical Treatment
Islam places a high value on health and well-being. The Prophet Muhammad (peace be upon him) encouraged seeking medical treatment, stating, “For every disease there is a cure, and when the cure is applied to the disease, it cures it by the permission of Allah.” This demonstrates that seeking medical intervention is not only permissible but often recommended. Therefore, the general services offered by Stonegate Medical – including GP consultations, diagnostics, vaccinations, and various health checks – are entirely permissible and align with Islamic teachings on preserving health. Islandeyewear.co.uk Review
Modesty and Professionalism in Healthcare
For Muslim patients, particularly women, issues of modesty (hayat) and privacy are significant. While medical necessity overrides certain aspects of modesty, healthcare providers should ideally:
- Ensure Gender-Appropriate Care: Where possible, patients may prefer to be examined by a healthcare professional of the same gender. While not always feasible in all situations, a clinic that is mindful of this preference is appreciated.
- Maintain Confidentiality: The strong emphasis on privacy and confidentiality in medical settings aligns perfectly with Islamic values of safeguarding personal information and honour. Stonegate Medical’s commitment to GDPR compliance is a positive indicator in this regard.
- Professional Conduct: The interactions should always be professional and respectful, avoiding unnecessary physical contact or discussions that go beyond medical necessity. The website’s focus on “compassion” and “respect” aligns with these expectations.
Specific Services and Islamic Guidelines
- Sexual Health Checks: While these services are often sensitive, they are permissible if undertaken for legitimate health concerns, such as diagnosing or preventing disease. The key is that the context remains medical and professional, focusing solely on the health aspect. It is not about promoting immoral behaviour but addressing health needs in a responsible and private manner.
- Mental Wellbeing Support: Islam places great importance on mental and emotional well-being. Services offering mental health support are highly encouraged, as they help individuals cope with life’s challenges and maintain a balanced state of mind.
- Vaccinations: Vaccinations are generally considered permissible and beneficial, as they prevent harm and protect public health. Islamic scholars have often supported vaccination programmes as a form of preventive medicine.
In conclusion, Stonegate Medical, based on its website presentation, offers services that are generally permissible and ethical from an Islamic standpoint. The focus on high-quality, patient-centred care, coupled with their CQC ‘Outstanding’ rating, suggests a responsible and professional approach to healthcare delivery.
FAQ
What is Stonegate Medical?
Stonegate Medical is a private General Practitioner (GP) clinic based in York, UK, offering a range of medical services designed to be patient-centred, accessible, and efficient, distinguishing itself from traditional NHS services.
Is Stonegate Medical a legitimate healthcare provider?
Yes, based on its website information, Stonegate Medical appears to be a legitimate healthcare provider. It prominently displays its ‘Outstanding’ rating from the Care Quality Commission (CQC), which is the highest possible regulatory rating in the UK.
What services does Stonegate Medical offer?
Stonegate Medical offers a wide array of services including private GP consultations (clinic and virtual), minor procedures, vaccinations, mental wellbeing support, children’s services, various health checks (blood tests, general health, sexual health), and specific services for students, corporate clients, and visitors to York. Celex.co.uk Review
Where is Stonegate Medical located?
Stonegate Medical’s primary clinic is located at 23 Stonegate, York, YO1 8AW. They also mention connections or services related to Hull and Leeds.
What are the operating hours of Stonegate Medical?
Stonegate Medical is open Monday to Friday from 08:30 to 17:30. They are closed on Saturdays and Sundays.
How can I book an appointment with Stonegate Medical?
You can book an appointment with Stonegate Medical online through their website’s “Book Online” section or by contacting them directly via phone at 01904 631815 or email at [email protected].
Does Stonegate Medical offer same-day appointments?
Yes, Stonegate Medical highlights that they offer emergency and same-day appointments from 08:30 to 17:30, aiming for immediate medical assistance.
Are prescriptions and referrals included in the consultation fee?
The website states that “Free referral letters and prescriptions as part of the consultation” are provided. This typically means the service of writing the referral or prescription is included, but the cost of the actual medication or specialist consultation will be separate. Altf4.co.uk Review
Is Stonegate Medical regulated by a health authority?
Yes, Stonegate Medical is regulated by the Care Quality Commission (CQC) in the UK and holds an ‘Outstanding’ rating, which is the highest possible mark for quality and safety.
How transparent is Stonegate Medical about its fees?
Stonegate Medical has a dedicated ‘Fees’ page linked in its website footer, which is a good sign of transparency. It is recommended to visit this page or contact the clinic directly for detailed pricing information.
Does Stonegate Medical offer virtual consultations?
Yes, Stonegate Medical provides both in-clinic and virtual consultations, offering flexibility for patients.
Can I get diagnostic tests done at Stonegate Medical?
Yes, Stonegate Medical offers an “extensive range of same-day on-site diagnostics tests,” including common blood tests and various health checks.
What is the Stonegate Experience?
The “Stonegate Experience” is how the clinic describes its patient-centred approach, promising no long waits, personalised care, easy access to diagnostics, and consistent service from a dedicated team. Tighnavonglampingpods.co.uk Review
How do patients review Stonegate Medical?
Based on internal surveys cited on their website, 97.73% of Stonegate Medical’s patients would recommend their clinic to others, indicating a high level of patient satisfaction.
Does Stonegate Medical provide services for children?
Yes, Stonegate Medical offers “Children’s Services” and states they provide “Tailored care for you and your entire family Created for all ages and all stages of life.”
What kind of health checks are available?
Stonegate Medical offers general Health Checks, Common Blood Tests, and Sexual Health Checks.
Is there a specific service for corporate clients?
Yes, Stonegate Medical provides “Corporate & Occupational Health” services tailored for businesses and their employees.
Can international visitors to York use Stonegate Medical’s services?
Yes, Stonegate Medical explicitly states they offer services “For Visitors to York,” catering to individuals needing medical assistance while in the area. Charles-wood.co.uk Review
How do I register as a new patient?
You can register as a new patient by following the “Register now – it’s easy!” or “Register as a new patient now” links on their website, which likely leads to an online registration form or provides instructions.
Does Stonegate Medical adhere to data privacy laws?
Yes, the website features a “Privacy Policy” and a cookie consent banner, indicating their commitment to data protection and compliance with regulations like GDPR.
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