Sitelanka.com Review

Based on looking at the website, Sitelanka.com appears to be a legitimate web hosting and domain registration service provider.

The site offers a comprehensive range of services, including various hosting types, domain registration, email services, and security solutions.

While the site presents a professional facade with detailed service descriptions and a clear pricing structure, there are some areas where transparency and direct accessibility to certain legal and policy information could be improved for a user experience that prioritates clarity and trust, especially for those seeking ethical and transparent business dealings.

Overall Review Summary:

• Website Design & Navigation: Clean and well-organized, making it easy to navigate through various services.
• Service Offerings: Extensive, covering shared hosting, VPS, dedicated servers, domain registration, email, and security.
• Pricing Transparency: Prices are listed for various services, though some details might require deeper clicks.
• Customer Support: Promises 24/7/365 support via email, phone, and live chat.
• Legal & Privacy: Mentions “Legal Agreements” and “Privacy Policy,” but direct links to detailed terms are somewhat nested.
• Ethical Consideration: From the homepage, there is no immediate indication of unethical practices. The services offered web hosting, domain registration are permissible. However, users should always ensure their specific use of these services aligns with ethical guidelines, avoiding content or activities that are forbidden.

Sitelanka.com presents itself as a robust platform for web hosting and domain management.

The range of services, from basic shared hosting to dedicated servers and comprehensive security solutions, suggests a provider aiming to cater to a broad spectrum of users, from small businesses to large enterprises.

The emphasis on speed, uptime, and 24/7 support are standard promises in the hosting industry, and Sitelanka.com highlights these effectively.

However, the true measure of a hosting provider lies in its consistent delivery on these promises, its data privacy practices, and the clarity of its service level agreements SLAs and refund policies, which are not immediately prominent on the homepage.

For any digital service, it’s crucial to delve into these specifics to ensure the provider aligns with one’s expectations for reliability, security, and ethical operations.

Here are some top alternatives for web hosting and domain services:

• Bluehost

  • Key Features: One-click WordPress install, free domain for the first year, free SSL certificate, 24/7 support.
  • Price: Starts around $2.95/month for shared hosting.
  • Pros: Beginner-friendly, strong WordPress integration, good performance for small to medium sites.
  • Cons: Renewal prices are higher, customer support can be slow at times.

• HostGator

  

  • Key Features: Unmetered bandwidth, free domain registration for the first year, 99.9% uptime guarantee, flexible billing cycles.
  • Price: Shared hosting plans start from $2.75/month.
  • Pros: Wide range of hosting options, good for scalable growth, solid uptime.
  • Cons: Control panel can be a bit overwhelming for new users, upsells during checkout.

• SiteGround

  • Key Features: Premium hosting with SSD drives, free CDN, daily backups, robust security features, excellent customer support.
  • Price: Shared hosting starts around $2.99/month.
  • Pros: Top-tier performance and speed, proactive security, managed WordPress hosting.
  • Cons: Higher renewal prices, storage limits can be restrictive for larger sites.

• DreamHost

  • Key Features: Unlimited bandwidth and storage, free domain, strong privacy policy, managed WordPress hosting, 97-day money-back guarantee.
  • Price: Shared hosting from $2.59/month.
  • Pros: Excellent value for money, strong commitment to open source, reliable performance.
  • Cons: No CPanel uses custom panel, phone support is callback-based.

• A2 Hosting

  • Key Features: “Turbo Servers” for up to 20x faster page loads, free site migration, 99.9% uptime commitment, developer-friendly.
  • Pros: Industry-leading speed, reliable, excellent for developers and advanced users.
  • Cons: Higher prices for premium features, some basic plans can be restrictive.

• WP Engine

  • Key Features: Managed WordPress hosting, advanced security, daily backups, staging environment, professional support specifically for WordPress.
  • Price: Plans start from $20/month.
  • Pros: Optimized for WordPress performance, strong security, excellent for business-critical WordPress sites.
  • Cons: More expensive than shared hosting, only for WordPress sites.

• Namecheap

  • Key Features: Affordable domain registration, wide range of TLDs, decent hosting packages, strong privacy protection WhoisGuard free forever.
  • Price: Shared hosting starts around $1.98/month, domains vary.
  • Pros: Very competitive pricing for domains and hosting, good privacy features.
  • Cons: Customer support can be inconsistent, basic hosting features compared to premium providers.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Sitelanka.com Review & First Look

When you land on Sitelanka.com, the immediate impression is one of a professional and structured web hosting provider.

The layout is clean, and the navigation is intuitive, guiding you through its extensive range of services without much effort.

The homepage quickly showcases its core offerings: domain registration, various hosting solutions shared, business, enterprise, reseller, VPS, dedicated, and even radio hosting, and essential email and security services.

It’s clear that they’re aiming to be a one-stop shop for individuals and businesses looking to establish or expand their online presence.

Initial Impressions of the Homepage

The homepage is designed to capture attention with prominent calls to action, such as “Claim All” for discounts up to 60%, and clear categories for their services.

This is a common tactic in the hosting industry, aiming to convert visitors quickly.

The presence of customer support contact information phone, email, live chat upfront also builds an initial sense of reliability.

Key Sections and Accessibility

Sitelanka.com divides its services into logical sections: “Domains,” “Hosting,” “Server,” “Email & Security,” and “Billing & Support.” Each section has sub-menus that further detail the specific services offered.

For instance, under “Hosting,” you can delve into “Premium Shared Hosting,” “Business Shared Hosting,” and more.

This hierarchical structure makes it relatively easy to find what you’re looking for, even if you’re new to web hosting terminology. Kokodaknz.com Review

Missing Elements for Enhanced Trust

While the site provides a good overview, certain elements that could significantly enhance trust and transparency are not immediately visible or are buried deep within the site structure. This includes:

• Direct links to Service Level Agreements SLAs: While “Legal Agreements” is mentioned, direct access to detailed uptime guarantees, refund policies, and terms of service is crucial for a thorough review. Many reputable providers place these links prominently in the footer or a dedicated “Legal” section.
• Customer Testimonials/Reviews: Although the site claims to be a “Leading provider,” there are no visible customer testimonials or review snippets on the homepage. Independent reviews are vital for new users to gauge a provider’s reputation.
• Clear “About Us” and Team Information: While an “About us” page is linked, a more detailed narrative about the company’s history, mission, and perhaps key team members can build rapport and credibility.

Sitelanka.com Features

Sitelanka.com boasts a comprehensive suite of features designed to cater to a diverse clientele, from individual bloggers to large-scale enterprises.

The services are categorized logically, covering everything from basic domain registration to advanced server solutions and crucial security add-ons.

Domain Registration and Management

Sitelanka.com offers a robust domain registration and management system.

• Domain Search: Users can easily search for available domain names directly on the site.
• Transfer Services: The platform supports transferring existing domains to Sitelanka, streamlining the process for those looking to consolidate their online assets.
• Popular TLDs: The site advertises common TLDs like .Com, .Net, and .XYZ, along with specific .LK domains, catering to its regional focus in Sri Lanka.
• Domain Promos: They feature special offers on domain registrations, which can be attractive for budget-conscious users.
• Management Tools: Customers get access to tools to view, manage, and renew their purchased domains, ensuring continuous online presence.

Diverse Hosting Solutions

The core strength of Sitelanka.com lies in its varied hosting options, designed to meet different performance and budget requirements.

• Shared Hosting:
  • Premium Shared Hosting: Best for small to medium businesses, offering shared resources at an affordable rate.
  • Business Shared Hosting: Aimed at medium and enterprise businesses, promising better performance.
  • Enterprise Hosting: Tailored for larger enterprises requiring vast resources.
  • Key Shared Features: Free personalized emails, fast loading times 100% SSD drives, up to 16x faster speeds, free site migration, free Let’s Encrypt SSL, free weekly backups, and an easy-to-use cPanel control panel.
• Reseller Hosting: Enables users to start their own web hosting business, offering services under their own brand with minimal setup.
• Specialized Hosting:
  • Radio Hosting: Professional Shoutcast Icecast hosting with unlimited Auto DJ, targeting users looking to run online radio stations.
  • .LK Special Hosting: Optimized for websites using the .LK domain, suggesting localized expertise.
  • Web Designer’s Special: A budget-friendly solution for web designers managing client websites.
• VPS Virtual Private Server Hosting:
  • Linux KVM Unmanaged VPS: Provides full control and flexibility for users with technical expertise.
  • Linux KVM Fully Managed VPS: Offers enterprise-level experience with server management handled by Sitelanka, ideal for faster websites and applications without the hassle of server administration.
• Dedicated Server: Linux Dedicated Server solutions offer dedicated hardware and high performance for larger websites and applications, ensuring unmatched performance and isolation.

Email and Security Services

Beyond hosting, Sitelanka.com emphasizes email and security as crucial components of an online presence.

• Email Services:
  • Business Email: Simple and powerful webmail solutions.
  • Enterprise Email: Advanced and corporate-class email solutions for larger organizations.
  • G Suite Google Workspace: Integration with Google’s suite of tools email, calendar, storage for enhanced productivity.
• Security Solutions:
  • SSL Certificates: Essential for securing website data transmission with industry-standard encryption, increasing customer confidence. They specifically mention Digicerts & SSL.
  • SiteLock: Protects websites from threats like malware and vulnerabilities.
  • CodeGuard: Provides automatic and reliable website backups, ensuring data recovery in case of issues.
  • Advanced Security Features: Includes DDoS Protection, regular malware scanning, and overall enterprise-level security protocols.

Support and Billing Tools

Sitelanka.com outlines various tools for billing and support, aimed at providing a seamless customer experience.

• Billing Management: Users can view and download invoices, access saved quotes, and initiate mass payments.
• Support Channels: 24/7 support is available via email, phone, and live chat. They offer an online ticket system for submitting and managing support requests.
• Knowledgebase: A comprehensive knowledge base offers articles and guides for self-help.
• Announcements & Network Status: Keeps users informed about company updates and real-time network service status.

Sitelanka.com Pros & Cons

Delving into the advantages and disadvantages of Sitelanka.com, it’s important to look beyond the marketing claims and consider the practical implications for users.

While the platform offers a comprehensive suite of services, certain aspects might be more appealing or less ideal depending on a user’s specific needs and expectations.

Pros: What Sitelanka.com Does Well

• Comprehensive Service Offering: Sitelanka.com stands out for its wide array of services, covering domain registration, various hosting types shared, VPS, dedicated, reseller, email, and security solutions. This makes it a convenient one-stop shop for individuals and businesses.
• Clear Pricing Structure Initially: For many of its services, prices are prominently displayed on the homepage, allowing users to quickly assess costs for common offerings like shared hosting plans and domain names.
• Focus on Performance: The emphasis on “Fast loading time” with “100% SSD drives” and “up-to 16x faster speeds,” along with “99.9% Uptime guarantee,” suggests a commitment to website performance and reliability, which are critical for online success.
• Free Inclusions: Features like free personalized emails, free site migration, free Let’s Encrypt SSL, and free weekly backups add significant value, particularly for new users or those migrating from other providers.
• 24/7/365 Customer Support: The promise of round-the-clock support via multiple channels email, phone, live chat is a strong selling point, ensuring users can get assistance whenever needed.
• Localized Offerings: The presence of .LK domain and specialized hosting for it indicates a strong understanding and catering to the local Sri Lankan market, which can be an advantage for regional businesses.
• User-Friendly Control Panel: The mention of “CPanel” is a big plus, as it’s an industry-standard, intuitive control panel that many users are already familiar with for managing their hosting accounts, email, and files.

Cons: Areas for Improvement and Potential Drawbacks

• Lack of Immediate Trust Signals: While features are listed, the homepage lacks immediate, prominent trust signals such as verifiable customer testimonials, detailed case studies, or badges from independent review sites. This can make it harder for new users to immediately gauge the company’s reputation and reliability.
• Limited Transparency on Legal/Policy Details: Although “Legal Agreements” and “Privacy Policy” are mentioned, direct and easily accessible links to the full terms of service, acceptable use policy, and refund policy are not immediately apparent on the homepage. This can lead to uncertainty for users looking for clear contractual details.
• Geographic Focus: While catering to the Sri Lankan market is a pro for local users, the strong .LK focus and currency LKR might make it less appealing or less perceived as a global player for international users who prefer providers with a broader global infrastructure and support.
• “Radio Hosting” Service: While a niche offering, “Radio Hosting” Shoutcast/Icecast inherently carries the potential for users to host content that may not align with ethical guidelines, particularly concerning podcast or unmoderated broadcasts. While Sitelanka.com provides the service, users must be vigilant in ensuring the content hosted remains permissible and does not violate any ethical or religious tenets. As with any hosting provider, the responsibility for content ultimately rests with the user.
• Absence of Public Performance Metrics: Beyond the “99.9% Uptime guarantee,” there are no readily available public performance statistics or third-party audits to verify speed, uptime, or server response times. While promises are good, data speaks louder.
• Potential for Upselling: Like many hosting providers, the “Discounts Upto 60% Claim All” and promotional banners might imply aggressive upselling tactics once a user proceeds through the checkout process, which can be frustrating for some.
• Unclear Cancellation Process: Details on how to cancel subscriptions or free trials are not explicitly mentioned on the homepage. While common with most services, clear instructions save users time and potential frustration.

Sitelanka.com Pricing

Understanding the pricing structure of any web hosting provider is paramount, and Sitelanka.com provides some initial figures directly on its homepage. Iis-madagascar.com Review

While not every service offers an immediate price tag, core offerings are clearly listed with their monthly or annual costs.

Domain Pricing

Sitelanka.com lists prices for several top-level domains TLDs:

• .Com: LKR 4000.00
• .Net: LKR 4800.00
• .XYZ: LKR 1400.00
• Note: These prices are in Sri Lankan Rupees LKR, indicating a primary focus on the local market, although USD conversion is available on the site. Users should be aware of currency fluctuations and potential international transaction fees if paying from outside Sri Lanka.

Hosting Plan Pricing

The website highlights starting prices for its main hosting categories:

• Shared Hosting: LKR 600.00/mo* with an option to “Save more with 12/mo,” implying discounts for longer commitments.
• Reseller Hosting: LKR 3700.00/mo* also with potential savings for 12/mo plans.
• Radio Hosting: LKR 1850.00/mo* with 12/mo savings.
• VPS Hosting: LKR 1199.00/mo* with 12/mo savings.

Inclusions and Tiered Structures

It’s important to note that these are usually starting prices for the most basic plans within each category. Typically, hosting providers offer tiered plans e.g., Premium, Business, Enterprise Shared Hosting with increasing resources, features, and higher prices. For example, the website mentions:

• Premium Web Hosting: Affordable for small & medium websites.
• Business Web Hosting: For medium & enterprise websites.
• Enterprise Web Hosting: For medium & enterprise solutions, with vast resources.

The specific pricing for each tier, beyond the initial starting point, would require navigating deeper into the “View Plan” links associated with each category. This is standard practice in the industry.

Additional Service Costs

While core hosting and domain prices are visible, users should anticipate additional costs for:

• Advanced Security Features: While SSL certificates are often included, premium security services like SiteLock and CodeGuard might be add-ons with separate costs.
• Dedicated Servers: Dedicated servers are typically leased or rented, and their prices can vary significantly based on specifications CPU, RAM, storage, bandwidth. Sitelanka.com mentions “Yes we have Dedicated server solutions too,” but no immediate pricing is given on the homepage.
• Managed Services: For VPS or Dedicated servers, “fully managed” options usually incur a higher cost than “unmanaged” solutions, as Sitelanka.com explicitly states they will “manage your server for free” for Managed VPS, which is a significant value proposition if true.
• Email Services: While basic email is often included, “Business Email” and “Enterprise Email” suites, and especially G Suite Google Workspace, will likely have separate monthly or annual fees.

Transparency and Billing Practices

The billing section of the website mentions:

• My Invoices: View and download account invoices.
• My Quotes: Access saved service quotes.
• Mass Payment: Initiate bulk payments.
  This suggests a structured billing system.

However, potential users should always look for details regarding:

• Renewal Rates: It’s common for initial promotional prices to increase significantly upon renewal.
• Refund Policies: While not prominently displayed, a clear refund policy is crucial.
• Cancellation Fees: Any potential fees associated with canceling services.

In summary, Sitelanka.com’s pricing for domains and entry-level hosting plans appears competitive, especially within the Sri Lankan market.

However, for a complete financial picture, users need to explore the detailed plan breakdowns and be mindful of potential add-on costs and renewal rates. Friendi.social Review

How to Cancel Sitelanka.com Subscription

When it comes to canceling a subscription with any service provider, clarity and ease of process are paramount. Based on the Sitelanka.com homepage information, while there isn’t a direct “Cancel Subscription” button or explicit guide prominently displayed, typical industry practices and the site’s structure suggest a few probable avenues. It’s crucial for users to review the Legal Agreements and Terms of Service directly, as these documents contain the definitive terms for cancellation.

Common Industry Practices for Cancellation

Most web hosting and domain registration providers follow similar procedures for subscription cancellation:

1. Client Area Access: The most common method is through the user’s client area or dashboard. Sitelanka.com has “Account Sign In” and sections like “My Domains,” “My Invoices,” and “Support Tickets.” It’s highly probable that cancellation options, or at least a way to submit a cancellation request, would be found within these logged-in sections.
2. Support Ticket Submission: Given the “Open Ticket” option under “Support,” submitting a formal support ticket requesting cancellation is a very likely and often required step. This creates a documented trail of the request.
3. Direct Contact Email/Phone: For some services, direct communication via email or phone +94 0757473752 might be an option, particularly for clarification or if the online process is unclear. However, a written request e.g., via ticket is usually preferred for record-keeping.
4. Auto-Renewal Settings: Users typically need to ensure that auto-renewal settings are disabled for their services to prevent automatic billing for future periods. This setting is usually found within the specific service management section in the client area.

Steps to Likely Follow Based on Site Structure

1. Log In to Your Account:

   • Navigate to the “Sign In” link https://sitelanka.com/index.php?rp=/login on the Sitelanka.com homepage.
   • Enter your credentials to access your client area.
2. Locate Service Management:

   • Once logged in, look for sections like “My Services,” “My Products,” or similar. These are usually found under a general “Client Area” or “Services” tab.
   • Find the specific hosting plan or domain you wish to cancel.

3. Initiate Cancellation Request:

   • Within the details of the specific service, there might be a “Manage,” “Options,” or “Cancel” button.
   • Alternatively, you might need to submit a support ticket. Go to “Support” -> “Open Ticket” https://sitelanka.com/submitticket.php.
   • Clearly state your intention to cancel the specific service, providing all necessary account details service ID, domain name, etc. to help them identify your request.

4. Confirm Auto-Renewal Status:

   • Before or during the cancellation process, ensure that the auto-renewal option for the specific service is turned off. This prevents accidental charges. This setting is often found alongside the service details in your client area.

5. Review Terms and Conditions:

   • It is imperative to consult the “Legal Agreements” https://sitelanka.com/legal-agreement.php for specific cancellation policies, notice periods, and any potential penalties or refund eligibility. Some services might require a certain notice period e.g., 30 days before cancellation, or partial refunds might not be available after a certain timeframe.

Important Considerations:

• Data Backup: Before canceling any hosting service, always back up all your website data files, databases, emails. Once a service is canceled, your data may be permanently deleted.
• Domain Management: If you are canceling a hosting plan but want to keep your domain name, ensure your domain is transferred to another registrar or maintained with Sitelanka.com as a standalone service. Do not let your domain expire if you intend to use it.
• Refund Policy: Check the refund policy. Many hosting providers offer a money-back guarantee for a limited period e.g., 30 days for new accounts, but this might not apply to renewals or specific service types.

While Sitelanka.com’s homepage does not explicitly detail the cancellation process, the typical structure of web hosting client areas suggests that cancellation can be initiated through their support system or directly within the user dashboard.

Always prioritize reviewing their official legal agreements for precise instructions.

Sitelanka.com vs. Competitors

When evaluating Sitelanka.com against its competitors, it’s essential to consider its market positioning, service offerings, and pricing model. Leaddirectinc.com Review

While Sitelanka.com aims to be a comprehensive provider, how it stacks up against established global players like Bluehost, HostGator, and SiteGround, or even regional specialists, reveals its strengths and weaknesses.

Sitelanka.com’s Position in the Market

Sitelanka.com appears to be a strong contender, particularly within the Sri Lankan market. Its offering of .LK domains and specialized .LK hosting suggests a tailored approach for local businesses and individuals. This local expertise can be a significant advantage, potentially offering better regional support, optimized server locations, and more relevant payment options for local customers.

Key Differentiators and Similarities

Let’s compare Sitelanka.com’s advertised features against general industry benchmarks and common competitor offerings:

1. Service Breadth:

• Sitelanka.com: Offers a very broad range: shared, business, enterprise, reseller, VPS managed/unmanaged, dedicated, radio hosting, domain registration, email including G Suite, and security SSL, SiteLock, CodeGuard. This comprehensive suite is on par with, or even exceeds, the offerings of many large hosting providers.
• Competitors e.g., Bluehost, HostGator: Also offer broad services but might focus more on traditional shared, VPS, and dedicated hosting. Specialized services like “Radio Hosting” are less common among general providers.

2. Performance & Uptime Guarantees:

• Sitelanka.com: Promises “Fast loading time” with “100% SSD drives,” “up-to 16x faster speeds,” and a “99.9% Uptime guarantee.” These are standard industry claims.
• Competitors: Most reputable hosts also offer 99.9% uptime guarantees. Premium providers like SiteGround often boast higher speeds due to advanced caching, specific server setups, and global data centers. A2 Hosting emphasizes “Turbo Servers” for speed. The actual performance needs independent verification for all providers.

3. Pricing & Value:

• Sitelanka.com: Pricing is displayed in LKR, with competitive starting rates for shared hosting LKR 600/mo. The inclusion of free SSL, site migration, and weekly backups adds value.

• Competitors:

  • Bluehost/HostGator: Often have very low introductory rates e.g., $2.95/month but higher renewal prices. They also commonly include free domains and SSL.
  • SiteGround: Generally perceived as a premium provider with slightly higher initial prices, but justified by superior performance, support, and managed services.
  • Namecheap: Known for very competitive domain pricing and affordable basic hosting.

  Sitelanka.com’s pricing appears competitive, especially if the LKR rates translate favorably for international users or are seen as a strong value within Sri Lanka.

4. Customer Support:

• Sitelanka.com: Advertises “Unmatched 24/7/365 support” via email, phone, and live chat.
• Competitors: 24/7 support is a standard expectation. However, the quality of support response time, knowledge of agents can vary greatly. SiteGround consistently receives high praise for its support.

5. Control Panel:

• Sitelanka.com: Uses “CPanel,” which is highly regarded for its user-friendliness and comprehensive features.
• Competitors: Many use cPanel e.g., Bluehost, HostGator, while others might use custom panels e.g., DreamHost. cPanel is a plus for familiarity.

6. Ethical Considerations User Responsibility:

• Sitelanka.com & Competitors: All general-purpose hosting providers offer infrastructure that can be used for various types of websites. The responsibility for the content hosted always lies with the user. Services like “Radio Hosting” by Sitelanka.com, or general web hosting by any competitor, could be used for content that is not ethically permissible if not properly monitored and managed by the user. Therefore, regardless of the provider, users must ensure their online activities adhere to ethical and moral guidelines.

Conclusion on Competition

Sitelanka.com presents itself as a formidable regional player with a comprehensive suite of services that can rival global competitors in terms of features offered.

Its local focus, particularly on .LK domains, gives it a unique edge in its primary market.

For users specifically within Sri Lanka, Sitelanka.com could be a very strong choice due to potential localized support and infrastructure benefits. Kesnos.com Review

For international users, while the features are robust, they would need to weigh the benefits against global providers who might offer a wider array of global data centers, broader support networks, and potentially more established international reputations.

The ultimate decision will depend on specific needs, budget, and the importance of localized support versus global reach.

How to Get Started with Sitelanka.com

Getting started with Sitelanka.com appears to be a straightforward process, designed to guide new users through selecting and activating their desired web hosting or domain services.

Based on the elements present on their homepage, the journey is intuitive, similar to most modern web service providers.

Step-by-Step Guide to Signing Up

1. Explore Services:

   • Begin by browsing the various services offered on the homepage. You’ll see categories like “Domains,” “Hosting,” “Server,” and “Email & Security.”
   • Evaluate which service best fits your needs. For instance, if you’re launching a new small business website, “Premium Shared Hosting” might be your starting point. If you need a domain, the “Register a Domain Name” section is where you’d go.

2. Select Your Plan/Service:

   • Once you’ve identified a service, click on the relevant “View Plan” button or direct link. For example, clicking “View Plan” under “Shared Hosting” will likely take you to a page detailing the different tiers Premium, Business, Enterprise with their features and specific pricing.
   • Select the plan that aligns with your budget and technical requirements.

3. Choose a Domain Name:

   • If you’re signing up for hosting, you’ll typically be prompted to register a new domain name or transfer an existing one.
   • Use the “Register a Domain Name” search bar https://sitelanka.com/domain-search.php to check the availability of your desired domain.
   • If you already own a domain elsewhere, select the option to “Transfer your Domain to Us” https://sitelanka.com/transfer-domain.php.

4. Configure Your Order:

   • After selecting your hosting plan and domain, you’ll usually be directed to a configuration page. Here, you can:
     • Choose your billing cycle e.g., monthly, annually, biennially. Longer cycles often come with significant discounts.
     • Select any optional add-ons, such as premium SSL certificates, SiteLock security, CodeGuard backups though some basic versions might be included, or dedicated IP addresses. Be mindful of these as they can increase your total cost.
     • Confirm your chosen server location if that option is available.

5. Create an Account:

   • If you’re a new customer, you’ll need to create an account. Look for the “Creat An Account” link https://sitelanka.com/register.php.
   • This will involve providing your personal or business details, including contact information, email address, and setting up a password. Ensure all information is accurate.

6. Review and Checkout: Orbitguide.com Review

   • Before finalizing, review your order summary carefully. Check the selected plan, domain, billing cycle, and any add-ons to ensure everything is correct.
   • Proceed to the checkout page where you will select your payment method. Sitelanka.com doesn’t explicitly list payment methods on the homepage, but common options include credit/debit cards, PayPal, and potentially local payment gateways for Sri Lankan customers.

7. Complete Payment:

   • Enter your payment details and finalize the transaction. You should receive a confirmation email shortly after successful payment.

8. Access Your Client Area:

   • Once your account is active and payment is confirmed, you’ll gain access to your “Client Area” https://sitelanka.com/index.php?rp=/login.
   • This is your dashboard where you can manage all your services, domains, billing, and support tickets. The presence of cPanel as advertised makes managing your hosting environment straightforward.

Key Things to Look Out For

• Promotional Offers: Keep an eye out for “Discounts Upto 60% Claim All” https://sitelanka.com/promo.php as these can significantly reduce your initial cost.
• Renewal Rates: Always check the renewal rates for your chosen services. The initial promotional price might be much lower than what you’ll pay in subsequent billing cycles. This information is usually found in the terms of service or specific plan details.
• Customer Support: If you encounter any issues during the setup process, use their advertised 24/7 support channels email, phone, live chat or “Open Ticket” https://sitelanka.com/submitticket.php for assistance.

By following these steps, getting started with Sitelanka.com should be a relatively smooth experience, allowing you to quickly set up your online presence.

Frequently Asked Questions

What is Sitelanka.com?

Sitelanka.com is a web hosting and domain registration service provider based in Sri Lanka, offering a wide range of services including shared hosting, VPS, dedicated servers, domain registration, email services, and website security solutions.

Is Sitelanka.com a legitimate company?

Based on the comprehensive nature of its website, detailed service offerings, and clear contact information, Sitelanka.com appears to be a legitimate web hosting provider.

They provide physical contact details and an operational website with clear service descriptions.

What types of hosting does Sitelanka.com offer?

Sitelanka.com offers various hosting types, including Premium Shared Hosting, Business Shared Hosting, Enterprise Hosting, Reseller Hosting, Linux KVM Unmanaged VPS, Linux KVM Fully Managed VPS, Linux Dedicated Server, and specialized Radio Hosting.

Does Sitelanka.com provide domain registration services?

Yes, Sitelanka.com allows users to register new domain names and transfer existing domains to their platform, supporting popular TLDs like .com, .net, .xyz, and .lk.

Are SSL certificates included with Sitelanka.com hosting plans?

Yes, Sitelanka.com states that they offer a free Let’s Encrypt SSL certificate with all websites managed under their hosting packages.

They also offer other SSL certificates for purchase. Skiplevel.co Review

What control panel does Sitelanka.com use?

Sitelanka.com advertises the use of cPanel, a widely recognized and user-friendly control panel for managing web hosting accounts, files, databases, and emails.

Does Sitelanka.com offer 24/7 customer support?

Yes, Sitelanka.com claims to offer 24/7/365 support via email, phone, and live chat, as well as through an online ticket system.

How are Sitelanka.com’s hosting prices structured?

Sitelanka.com lists starting prices for its main hosting categories e.g., Shared Hosting, Reseller Hosting, VPS Hosting in Sri Lankan Rupees LKR, with potential discounts for longer billing cycles.

Specific prices for higher-tier plans are detailed on their respective service pages.

Can I migrate my existing website to Sitelanka.com?

Yes, Sitelanka.com states they offer free site migration services, where their experts will migrate existing shared web hosting accounts seamlessly.

Does Sitelanka.com provide website backup services?

Yes, Sitelanka.com includes free weekly backups as part of their hosting features, and they also offer CodeGuard as an additional service for automatic, reliable website backups.

What security features does Sitelanka.com offer?

Sitelanka.com offers several security features, including SSL Certificates, SiteLock protection, DDoS Protection, and regular malware scanning to secure websites.

Can I get a business email with Sitelanka.com?

Yes, Sitelanka.com provides Business Email and Enterprise Email services, and also integrates with G Suite formerly Google Apps for Work for email, calendar, and storage solutions.

What is Sitelanka.com’s refund policy?

While not explicitly detailed on the homepage, customers should refer to the “Legal Agreements” section on Sitelanka.com’s website for specific information regarding their refund policy and terms of service.

How do I contact Sitelanka.com support?

You can contact Sitelanka.com support via phone +94 0757473752, email , live chat, or by submitting a support ticket through your client area. Timezone123.com Review

Does Sitelanka.com offer dedicated servers?

Yes, Sitelanka.com offers Linux Dedicated Server solutions for users requiring dedicated hardware and high performance for larger websites and applications.

Is Sitelanka.com suitable for large businesses?

Sitelanka.com offers “Enterprise Hosting” and “Linux KVM Fully Managed VPS” as well as “Dedicated Server” solutions, suggesting they cater to the needs of medium to enterprise-level businesses requiring significant resources and managed services.

What is “Radio Hosting” on Sitelanka.com?

Radio Hosting by Sitelanka.com refers to professional Shoutcast Icecast hosting solutions that include unlimited Auto DJ, designed for individuals or businesses looking to set up their own online radio stations.

Does Sitelanka.com have an affiliate program?

Yes, Sitelanka.com mentions an “Affiliates” section, indicating that users can join their affiliate program and earn rewards.

Where can I find legal agreements and privacy policies on Sitelanka.com?

Links to “Legal Agreements” and “Privacy Policy” are typically found in the footer or a dedicated section of the website.

For Sitelanka.com, they are mentioned under the “About SiteLanka” section.

How do I check the network status of Sitelanka.com?

Sitelanka.com provides a “Network Status” tool, which allows users to check the current status of their network services, helpful for troubleshooting or staying informed about outages.