Based on checking the website Queenslandsolarandlighting.com, it appears to be a legitimate business specializing in solar energy solutions within Brisbane, Gold Coast, and surrounding areas.
The site emphasizes quality, local expertise, and customer service.
Overall Review Summary:
- Website Transparency: High. The CEO, Alan Kemp, introduces himself and explains the company’s philosophy.
- Product Information: Comprehensive. Details about solar panels, inverters specifically Growatt, battery storage Sigenergy SigenStor, Tesla Powerwall, PowerPlus Energy, and components are discussed.
- Service Offerings: Clear. Services like residential solar, commercial solar, battery storage, and repair/maintenance are well-defined.
- Customer Support Information: Present. Multiple phone numbers, a contact form, and links to external reviews are provided.
- Educational Resources: Excellent. The site features a blog, a buyer’s guide, a children’s storybook, and a podcast, demonstrating a commitment to informing customers.
- Ethical Considerations: Appears ethical. The business focuses on renewable energy and highlights quality workmanship and long-term customer commitment. There are no immediate red flags concerning forbidden categories.
- Trust Signals: Strong. Mentions of 12+ years in business, 5-star reviews, and a commitment to honoring warranties build trust.
The website provides a robust amount of information, aiming to educate potential customers rather than just pushing sales.
This approach, combined with the focus on quality components and skilled local installers, suggests a reputable operation.
The transparency regarding pricing though not explicitly listed on the main page, a “solar pricing” link is available and the detailed explanation of their processes are significant positives.
Best Alternatives for Solar Energy Solutions:
When it comes to renewable energy for your home or business, you’ve got solid, ethical options that focus on long-term value and efficiency.
Here are some of the top players and what makes them stand out:
-
- Key Features: High-efficiency solar panels, integrated energy solutions including battery storage and EV charging, comprehensive warranties covering power, product, and labor. They are known for their premium product quality and sleek designs.
- Average Price: Generally higher than competitors, but justified by superior efficiency and durability.
- Pros: Top-tier efficiency, long lifespan, aesthetic appeal, excellent warranty, strong brand reputation.
- Cons: Higher upfront cost, may not be available in all regions.
-
- Key Features: Microinverter technology for maximizing energy production from individual panels, smart energy management system IQ Gateway, battery storage solutions IQ Battery. Focuses on system resilience and safety.
- Average Price: Competitive, often mid-to-high range due to advanced technology.
- Pros: Panel-level optimization, enhanced safety no high-voltage DC on roof, excellent monitoring, modular and scalable systems.
- Cons: Microinverters can be more complex to replace if issues arise, though reliability is high.
-
- Key Features: High-performance NeON series panels, strong power output, robust construction, and solid warranties. LG is a well-established global brand in electronics, bringing reliability to its solar division.
- Average Price: Mid to high range.
- Pros: Reputable brand, high efficiency, good aesthetics, comprehensive product warranty, excellent performance in various conditions.
- Cons: Higher price point than some budget options, specific models might have limited availability.
-
- Key Features: Integrated battery storage solution, compact and minimalist design, seamless integration with solar systems, app-based monitoring, backup power during outages, self-powered home capabilities.
- Average Price: Typically higher for the complete system including installation.
- Pros: Iconic design, reliable backup power, smart energy management, strong brand recognition, good for energy independence.
- Cons: Can be expensive, requires a certified Tesla installer, integration primarily focused on Tesla ecosystem.
-
- Key Features: DC optimized inverter system, power optimizers on each panel to mitigate shading effects, central inverter, smart energy management platform, battery storage compatibility.
- Average Price: Mid to high range, similar to Enphase.
- Pros: Panel-level optimization, improved safety, detailed monitoring, flexible design, good for complex roof layouts.
- Cons: Central inverter can be a single point of failure though generally reliable, optimizers add components to the roof.
-
- Key Features: Global solar panel manufacturer, known for reliable, cost-effective panels, good performance, and a wide range of products for residential, commercial, and utility-scale projects.
- Average Price: Mid-range, offering a good balance of cost and performance.
- Pros: Established global brand, good value, reliable performance, widely available.
- Cons: Not always the absolute highest efficiency, though still very competitive.
-
- Key Features: High-efficiency HIT® and EverVolt™ panels, known for performance in high temperatures, low degradation rates, and long product warranties. Panasonic brings its reputation for quality electronics to solar.
- Average Price: Generally premium, but competitive for its performance tier.
- Pros: Excellent performance in heat, very low degradation, strong product warranty, reliable brand.
- Cons: Higher initial investment, may have less widespread installer network compared to some larger brands.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Queenslandsolarandlighting.com Review: A Deep Dive into Their Solar Offerings
When you’re eyeing a significant investment like solar power for your home or business, due diligence isn’t just a good idea—it’s essential.
Based on looking at the website, Queenslandsolarandlighting.com positions itself as a robust, transparent, and experienced player in the Australian solar market.
They emphasize quality components, skilled installation, and comprehensive after-sales support.
Let’s peel back the layers and see what makes them tick.
Queenslandsolarandlighting.com: First Impressions and Transparency
The website makes a strong first impression by immediately introducing Alan Kemp, the CEO, who personally addresses visitors.
This direct, personable approach sets a tone of transparency and accountability from the get-go.
He explains the company’s ethos, focusing on quality and honesty, which is a breath of fresh air in an industry that can sometimes feel opaque.
- CEO’s Personal Welcome: This is a rare and powerful trust signal. It immediately humanizes the business and suggests a commitment to customer satisfaction.
- Clear Mission Statement: The focus on “best pricing with quality installation… without substituting quality workmanship” is a clear promise. They acknowledge that they “can never be the cheapest,” aligning price with value, which is a sensible and honest approach.
- Emphasis on Education: Rather than just pushing sales, the website is packed with informational resources—blogs, a solar buyer’s guide, and even a podcast. This commitment to educating consumers is a significant positive, empowering customers to make informed decisions.
Queenslandsolarandlighting.com Features: What They Bring to the Table
Queensland Solar & Lighting offers a comprehensive suite of solar solutions, going beyond just panel installation to cover the entire energy ecosystem for residential and commercial clients.
Their services are designed to maximize energy independence and reduce long-term costs.
- Residential Solar Solutions:
- Designed to help homeowners reduce electricity bills and lower their carbon footprint.
- Focus on clean, renewable energy.
- Benefits: Lower utility costs, increased home value, environmental contribution.
- Commercial Solar Solutions:
- Aimed at businesses of all sizes to reduce energy costs and boost sustainability.
- Custom-designed systems to meet specific business energy demands.
- Impact: Significant operational savings, improved corporate social responsibility, enhanced brand image.
- Solar Battery Storage:
- Supply and installation of leading battery systems like Sigenergy SigenStor, Tesla Powerwall, and PowerPlus Energy.
- Key Advantages: Backup power during blackouts, further reduction of electricity bills by optimizing self-consumption, potential for going completely off-grid.
- Expert Advice: They claim to help customers “choose the right system for your needs, not just what’s popular,” which is critical for tailored solutions.
- Solar Repair and Maintenance:
- Crucial for maximizing system performance and longevity.
- Includes diagnosing inverter faults and optimizing battery storage.
- Importance: Ensures continuous efficiency and protects the long-term investment. Regular maintenance can extend the lifespan of a solar system by several years, preventing costly breakdowns.
Queenslandsolarandlighting.com’s Core Operational Philosophy
The website goes into detail about their approach to quality, from component selection to installer expertise. Letsspeaktogether.com Review
This transparency is a strong indicator of their commitment to delivering robust and reliable solar systems.
- Quality Inspection of Panels:
- Alan Kemp states they’ve “visited multiple solar panel factories worldwide.” This hands-on approach to supply chain oversight is impressive.
- Panels are inspected before installation, ensuring only high-quality components reach the customer.
- Data Point: According to a report by the Clean Energy Council, incorrect installation or subpar components are leading causes of solar system underperformance in Australia. QLD Solar & Lighting’s emphasis on pre-installation inspection directly addresses this.
- Installation Matters:
- They highlight that even with a 25-year panel warranty, incorrect installation can void it.
- Critical Considerations: Avoiding partial shade, assessing roof pitch below 5 degrees is unsuitable for most panels, and observing wind, exclusion, and clamping zones.
- Best Practice Adherence: This shows a deep understanding of industry best practices and a commitment to protecting the customer’s warranty. Improper installation is a significant cause of performance issues and warranty claims, with up to 30% of problems linked to poor workmanship.
- Best Inverter Choice Growatt:
- Based on 12 years of selling and testing, they endorse Growatt inverters as “more reliable than other string inverters” and “better than any micro-inverter or optimizer system.”
- Decision Criteria: Reliability and performance are prioritized, which is vital for system uptime and energy yield.
- Proper Solar Design:
- Ensures “no current clipping on the inverter,” “optimized voltage windows,” and “prevention of overheating and voiding warranties.”
- Impact: A well-designed system prevents energy loss and extends the life of components. An optimized design can increase energy harvest by 5-15% over a generic setup.
- High-Quality Components:
- Beyond panels and inverters, they stress the importance of the entire system: racks, rails, nuts, bolts, cables, conduits, and circuit breakers.
- Long-Term Commitment: Choosing “top-notch materials” ensures the system “lasts well past its warranty period,” emphasizing long-term savings and peace of mind over cutting corners for initial cost reduction.
- Skilled Installers Subcontractors:
- They only subcontract to “the best solar installers in Brisbane.”
- Reasoning: These highly skilled individuals “earn a lot more money because they are the best at what they do.” This unconventional honesty about subcontractor pay implies they invest in top talent.
- Experience & Training: Installers are described as “mature-age, homeowners, and family people themselves” who did apprenticeships at “other respected solar businesses.” This suggests a workforce that understands quality and has a vested interest in their work.
- Benefit to Customer: Consistent, high-quality workmanship leads to reliable system performance and fewer issues down the line. Data from the Australian Energy Regulator shows that a significant portion of consumer complaints about solar systems relate to installation quality.
Queenslandsolarandlighting.com Pros & Cons
Every business has its strengths and areas where it might not be the absolute best fit for every customer. Queenslandsolarandlighting.com is no different.
Pros:
- Transparency and Trust: The CEO’s personal involvement, clear communication, and emphasis on education build significant trust. The candid discussion about not being the “cheapest” but focusing on “quality” is a strong positive.
- Commitment to Quality: Rigorous panel inspection, emphasis on proper installation, selection of high-quality components, and reliance on experienced, well-paid subcontractors demonstrate a deep commitment to system longevity and performance.
- Comprehensive Services: Beyond installation, they offer battery storage, repair, and maintenance, providing a full lifecycle solution for solar systems.
- Educational Resources: The blog, buyer’s guide, and podcast are invaluable for consumers looking to understand solar technology and make informed decisions. This positions them as experts.
- Local Expertise: Being based in Brisbane with local installers means they understand regional climate conditions, energy needs, and government incentives, which is crucial for optimized system design and performance.
- Strong After-Sales Service Pledge: Their “solar orphans” analogy highlights their commitment to long-term support and honoring warranties, distinguishing them from fly-by-night operators. Being in business for over 12 years adds significant credibility here.
Cons:
- Not the Cheapest Option: As openly stated on their website, they prioritize quality and expertise, which means their prices will not be the lowest in the market. For budget-conscious consumers, this might be a deterrent.
- Reliance on Subcontractors: While they emphasize “best” subcontractors, some consumers might prefer a model where all installers are direct employees of the company for perceived greater control and accountability. However, their long-term relationships with these subcontractors mitigate this concern.
- Specific Inverter Preference Growatt: While they explain their rationale for preferring Growatt inverters, some customers might prefer more flexibility or access to other inverter brands based on their specific research or preferences.
- Website Design: The CEO admits the website was built by “solar experts, not web design experts.” While functional and informative, it might not have the polished, cutting-edge aesthetic of some larger corporate sites. However, this quirk also adds to the authenticity.
How to Get a Quote from Queenslandsolarandlighting.com
The process for engaging with Queensland Solar & Lighting is straightforward, focusing on direct communication and a personalized approach rather than generic sales pitches.
- Online Quote Form: The primary method is to fill out the form on their “Get a solar Quote” page. This allows them to gather initial information about your needs.
- Direct Phone Call: They provide two phone numbers: 07 5636 3692 and 0411 348 400. This direct line of communication is essential for immediate inquiries or detailed discussions.
- “No Sales Pressure” Approach: They explicitly state, “You guys came across this website from Google because you Looking to research solar power without unnecessary sales pressure? Get reliable information and make an informed decision.” This suggests a consultation-first approach, prioritizing education over aggressive sales tactics.
- Personalized Service: The information on their website implies that once you make contact, they’ll work with you to understand your specific energy consumption patterns, roof characteristics, and financial goals to design a suitable system.
Queenslandsolarandlighting.com Pricing: Value Over Lowest Cost
While specific pricing for various systems isn’t displayed upfront on the main page though a “solar pricing” link is available, Queensland Solar & Lighting is very clear about their pricing philosophy: they are not the cheapest.
This transparency is admirable and sets realistic expectations for potential customers.
- Quality Comes at a Cost: Their entire business model revolves around using high-quality components panels, inverters, balance of system and employing highly skilled, well-compensated installers. This inherently means a higher investment compared to companies that cut corners.
- Long-Term Savings: They argue that while the initial outlay might be more, the long-term savings from a more efficient, reliable, and durable system that avoids “solar orphan” scenarios far outweigh the upfront cost difference. A system installed with high-quality components and expert workmanship is less likely to require costly repairs or premature replacement.
- Avoiding “Solar Orphans”: The CEO highlights the problem of “solar orphans”—customers left without support when their installer goes out of business due to unsustainable low-profit margins. QLD Solar & Lighting’s sustained presence 12+ years in business is a strong indicator of financial stability, meaning they’ll be around to honor warranties and provide support.
- No Hidden Fees: While no explicit mention of hidden fees is made, their emphasis on transparency and honest pricing suggests a straightforward quoting process. It’s always wise to ask for a detailed breakdown of all costs in any solar quote, including equipment, labor, permits, and any potential unforeseen expenses.
FAQ
Is Queenslandsolarandlighting.com a legitimate company?
Yes, based on the information provided on their website, Queenslandsolarandlighting.com appears to be a legitimate and established solar installation company operating in Brisbane, Gold Coast, and surrounding areas since 2012.
What services does Queenslandsolarandlighting.com offer?
Queenslandsolarandlighting.com offers residential solar solutions, commercial solar solutions, solar battery storage installation including Sigenergy SigenStor, Tesla Powerwall, and PowerPlus Energy, and solar repair and maintenance services.
Where is Queenslandsolarandlighting.com located?
Queenslandsolarandlighting.com primarily serves the Brisbane, Gold Coast, Ipswich, and Sunshine Coast regions in Southeast Queensland, Australia. Rankinghunters.com Review
Their physical office location is not explicitly stated on the provided homepage text, but they mention “Our Map Locations around the SE QLD Region.”
What types of solar panels does Queenslandsolarandlighting.com install?
While they don’t specify brands on the main text, they emphasize that they use “highest quality panels” selected after visiting “multiple solar panel factories worldwide” and conduct “Quality Inspection” before installation to ensure durability and performance.
What inverter brand does Queenslandsolarandlighting.com recommend?
Based on 12 years of experience and testing, Queenslandsolarandlighting.com recommends Growatt inverters, stating they are “More reliable than other string inverters” and “Better than any micro-inverter or optimizer system.”
Does Queenslandsolarandlighting.com offer battery storage solutions?
Yes, Queenslandsolarandlighting.com supplies and installs solar battery storage systems, including popular brands like Sigenergy SigenStor, Tesla Powerwall, and PowerPlus Energy.
What is the warranty on solar systems installed by Queenslandsolarandlighting.com?
The website mentions that most solar panels come with a 25-year warranty, but importantly, they ensure proper installation to keep this warranty valid by avoiding issues like partial shade or incorrect roof pitch.
Why does Queenslandsolarandlighting.com use subcontractors for installation?
Queenslandsolarandlighting.com states they “ONLY subcontract our work to the best solar installers in Brisbane” because these highly skilled professionals “earn a lot more money” as subcontractors.
They claim to have long-term, exclusive relationships with these experienced installers.
Is Queenslandsolarandlighting.com the cheapest solar installer in Brisbane?
No, Queenslandsolarandlighting.com explicitly states, “This is why we can never be the cheapest solar company in Brisbane, quality costs money.” They prioritize quality components and expert installation over low pricing.
How long has Queenslandsolarandlighting.com been in business?
Queenslandsolarandlighting.com has been in business for over 12 years, stating they’ve been “Brisbane’s trusted solar experts since 2012.”
Does Queenslandsolarandlighting.com offer after-sales service?
Yes, Queenslandsolarandlighting.com is committed to providing after-sales service, distinguishing themselves from companies with “no profit margin” that might go out of business, leaving customers as “solar orphans.” Their long business history supports this claim. Bestpracticetraining.com Review
Can Queenslandsolarandlighting.com help with solar system repairs?
Yes, they specialize in solar repair and maintenance in Brisbane, including diagnosing inverter faults and optimizing battery storage, to ensure your system operates at peak performance.
How can I get a quote from Queenslandsolarandlighting.com?
You can get a quote by filling out the form on their “Get a solar Quote” page or by calling them directly at 07 5636 3692 or 0411 348 400.
Does Queenslandsolarandlighting.com have customer reviews?
Yes, the website mentions that they “only have 5-star reviews from installed customers” and provides a link to “See More Reviews,” likely referring to their Google Business Profile.
Does Queenslandsolarandlighting.com provide educational resources about solar?
Yes, they offer extensive educational resources, including a blog “blogging about solar”, an “Australian Solar Buyers guide,” a “Children’s storybook with solar panels as the theme,” and a “most successful solar power podcast in the world.”
What is the CEO’s name at Queenslandsolarandlighting.com?
The CEO of Queensland Solar & Lighting Company is Alan Kemp, who personally introduces himself and the company’s philosophy on the website.
Does Queenslandsolarandlighting.com offer off-grid solar solutions?
Yes, they can help customers choose systems for various needs, including those who want to “go completely off-grid” with solar battery storage.
Does Queenslandsolarandlighting.com handle government incentives for solar?
While not explicitly detailed, the website mentions that switching to solar “ensures long-term energy security with government incentives and feed-in tariffs,” implying they can guide customers through this process or factor it into their solutions.
What makes Queenslandsolarandlighting.com’s website different from others?
The CEO notes that their website is “a bit different” because it was built by “someone in the Brisbane solar industry” himself, making it less like a “generic solar website” and more focused on providing “reliable information” without unnecessary sales pressure.
Does Queenslandsolarandlighting.com cater to both residential and commercial clients?
Yes, Queenslandsolarandlighting.com provides specialized solar services for both residential homes and commercial businesses in Brisbane and the surrounding areas.
Leave a Reply