Completefurnishings.co.uk Review

Based on looking at the website, Completefurnishings.co.uk appears to be a legitimate online retailer for home furnishings, specialising in beds, mattresses, and dining sets. The site clearly showcases its product range and highlights key selling points like UK-made mattresses and a price match promise. However, a deeper dive reveals some areas where transparency and comprehensive information could be improved, particularly regarding detailed company information, customer support accessibility, and a lack of explicit reviews or testimonials on the homepage itself.

Overall Review Summary:

Website Legitimacy: Appears legitimate for e-commerce.
Product Range: Good variety in beds, mattresses, and dining furniture.
Key Selling Points: Highlights UK-made mattresses, fast UK delivery, quality control, and a price match promise.
Customer Service Information: Mentions “respond asap to enquiries” and “after-sales care” but lacks direct contact numbers or live chat on the immediate homepage view.
Transparency: Could improve by prominently displaying company registration details, a physical address, and more comprehensive ‘About Us’ information.
Customer Feedback: No visible customer reviews or trust signals on the homepage.
Ethical Considerations: The products themselves (home furnishings) are permissible. The business model appears to be standard retail.

While Completefurnishings.co.uk offers a range of home furnishings with stated commitments to quality and competitive pricing, the initial impression lacks the robust trust signals often found on leading e-commerce sites. For consumers seeking complete peace of mind, especially when making significant purchases like furniture, more readily available and detailed company information, along with clear social proof, would be beneficial.

Best Alternatives:

John Lewis & Partners
- Key Features: Wide range of home furnishings, reputable brand, excellent customer service, strong ethical sourcing policies, often includes extended guarantees.
- Average Price: Mid to high-end.
- Pros: High-quality products, reliable delivery, comprehensive after-sales support, strong brand trust.
- Cons: Can be more expensive than budget retailers.
Furniture Village
- Key Features: Large selection of sofas, beds, dining sets, and other furniture, often has sales and promotions, physical showrooms available.
- Average Price: Mid-range.
- Pros: Extensive choice, ability to see products in-store, competitive pricing during sales.
- Cons: Delivery times can sometimes be long.
Next Home
- Key Features: Stylish and contemporary furniture, easy online ordering, good delivery options, strong brand presence.
- Average Price: Mid-range.
- Pros: Fashion-forward designs, consistent quality, reliable brand.
- Cons: Less bespoke options compared to specialist furniture stores.
Oak Furnitureland
- Key Features: Specialises in solid hardwood furniture, known for durability and traditional designs, showrooms available.
- Average Price: Mid to high-end.
- Pros: High-quality, durable materials, classic aesthetic.
- Cons: Can be more expensive, less variety if you’re not looking for oak.
Dunelm
- Key Features: Broad range of home furnishings, from furniture to accessories, competitive pricing, often has ready-to-collect items.
- Average Price: Budget to mid-range.
- Pros: Affordable, wide selection, convenient click & collect, frequent sales.
- Cons: Furniture quality can vary, some items require self-assembly.
Wayfair
- Key Features: Enormous online inventory, diverse styles and price points, frequent sales.
- Average Price: Budget to mid-range.
- Pros: Unparalleled selection, often very competitive prices, quick delivery on many items.
- Cons: Can be overwhelming due to vast choice, quality can vary significantly by manufacturer.
Dreams
- Key Features: UK’s leading bed specialist, extensive range of beds, mattresses, and bedroom furniture, often offers sleep advice.
- Average Price: Mid-range.
- Pros: Expert in beds, wide selection of sleep solutions, frequently runs promotions.
- Cons: Primarily focused on beds and mattresses, less choice for other home furnishings.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Completefurnishings.co.uk Review and First Look

When first navigating to Completefurnishings.co.uk, the immediate impression is that of a dedicated online furniture store. The homepage is clean, albeit somewhat basic in its design, focusing primarily on product categories and key selling propositions. It’s clear the site aims to provide a straightforward shopping experience for those in the market for beds, mattresses, and dining sets.

Initial Observations and Usability

The website offers a “Skip to navigation” and “Skip to content” option, which is a good accessibility feature, allowing users to bypass repetitive elements. The main hero banner highlights key products like “OTTOMAN BEDS”, “DINING TABLES and CHAIRS”, and “Mattresses”. These are accompanied by brief descriptions detailing features such as extra storage, UK manufacturing, and fast delivery. This immediate product-centric approach helps users quickly understand what the site offers.

However, for a website dealing with significant purchases, the visual design could be more polished to inspire greater confidence. While functional, it lacks some of the modern aesthetic and sophisticated user interface elements found on larger, well-established e-commerce platforms. For instance, the image quality and layout, while clear, don’t always convey the premium feel one might expect from furniture.

Prominent Claims and Promises

Completefurnishings.co.uk makes several key promises directly on its homepage:

“BEST PRICE PROMISE”: Specifically mentioned for TV and Media beds from Kaydian Designs, stating they “won’t be beaten on price.”
“Price Match Promise”: A broader claim that if you “see it cheaper, call us!” This is a strong competitive stance.
“Quality”: Emphasises that “All our home furnishings products have passed a stringent quality control and are delivered in sturdy packaging.”
“Delivery”: States they “aim to get your purchases to you as soon as possible” and advises checking “stock availability and delivery times.”
“Service”: Assures customers they “always respond asap to enquiries” and highlights that “After-sales care is of the utmost importance to us.”

These promises are good to see, as they address common customer concerns about price, quality, and service. However, the lack of immediate clickable links to detailed policies (beyond the Price Match Promise) on the homepage for each of these claims means users have to navigate further to understand the specifics.

Completefurnishings.co.uk Product Range

Completefurnishings.co.uk specialises in a focused range of home furniture, primarily centred around bedrooms and dining areas. This specialisation suggests a degree of expertise within these categories, potentially allowing them to offer a more curated selection than generalist retailers.

Bedroom Furniture

The bedroom category is clearly a cornerstone of their offering, with several distinct sub-categories:

Ottoman Beds: Highlighted as a “great option that creates extra storage.” The site mentions various options like “side, bottom or half opening options” and a “choice of fabrics.” This practical feature is a major draw for modern homes with limited space.
TV Media Beds: Described as “the ultimate luxury of your bedroom” and featuring Kaydian Designs. The emphasis here is on the entertainment aspect integrated into the bed frame, offering convenience and a sleek look.
Mattresses: A key focus, with assurances that “Our mattresses are made in the UK by leading manufacturers.” Specific brands mentioned include Breasley mattresses and Kayflex mattresses, both known UK manufacturers. The guarantee and fast UK delivery are also prominent.
Bed Frames: Offers a variety of designs including “metal, wood or fabric” and “any standard size.”
Children’s Beds: A dedicated section covering “bunks, cabin beds, daybeds, car beds etc.” This broad range caters to different needs and ages for children’s bedrooms.
Wardrobes, Chests, Bedsides: Part of their broader “Bedroom Furniture” offering, allowing customers to “select the style, colour and finish to complete your bedroom.”

Dining Furniture

The site also offers a solid selection of dining options:

Dining Tables and Chairs: Categorised into “casual kitchen chairs, table and sets” and “more formal dining sets.” They highlight a “choice of sizes, styles and construction,” indicating variety for different home aesthetics and dining needs.

Sofa Beds and Guest Beds

Sofa Beds: A practical solution for multi-functional spaces, offering “choice of widths, colours and fabrics.” This caters to those needing flexible sleeping arrangements for guests without dedicating a permanent guest room.

The product descriptions on the homepage are brief but informative, focusing on key benefits and options. The direct links to product categories are well-placed, encouraging users to explore further. However, a more detailed breakdown of materials, dimensions, and specific features would likely be found on individual product pages rather than the homepage itself.

Completefurnishings.co.uk Transparency and Trust Signals

Establishing trust is paramount for online retailers, especially when selling high-value items like furniture. Completefurnishings.co.uk makes some efforts in this regard, but there are notable omissions that could impact customer confidence. Hertspaving.co.uk Review

Customer Support and After-Sales

The website states, “Service: We always respond asap to enquiries. After-sales care is of the utmost importance to us.” This is a positive declaration. However, the homepage does not prominently display a direct phone number, email address, or live chat option. While a ‘Contact Us’ page would undoubtedly exist, readily accessible contact information on the homepage itself, especially a phone number, is a strong trust signal for customers needing immediate assistance or reassurance. A lack of such visibility can sometimes lead to perceptions of inaccessibility.

Customer Reviews and Testimonials

A critical component of building online trust is social proof in the form of customer reviews or testimonials. The Completefurnishings.co.uk homepage does not feature any customer ratings, star reviews, or snippets of positive feedback. For a site selling furniture, seeing what other customers say about product quality, delivery, and service is invaluable. The absence of this can make new customers hesitant to commit, especially when considering the “UK MADE, QUALITY MATTRESSES” and “Quality” claims, which are better validated by independent customer experiences.

Secure Payment and Data Protection

While not explicitly stated on the homepage regarding payment methods, the presence of a “Manage Cookie Consent” banner indicates an awareness of data privacy regulations. This banner allows users to manage preferences for functional, statistical, and marketing cookies, aligning with GDPR principles. However, explicit mentions of secure payment gateways (e.g., SSL certificates, recognised payment logos like Visa, Mastercard, PayPal) would further enhance trust for transactions. Generally, e-commerce sites operate with these as standard, but making it visible can reassure customers.

Completefurnishings.co.uk Pricing and Value Proposition

Completefurnishings.co.uk clearly positions itself as a competitive option in the home furnishings market, with a strong emphasis on price and quality. The direct claims made on the homepage indicate a strategy focused on delivering value.

“BEST PRICE PROMISE” and “Price Match Promise”

These are the most prominent pricing claims on the site. The “BEST PRICE PROMISE” specifically for Kaydian Designs TV and Media beds, asserting they “won’t be beaten on price,” is a bold statement. This suggests confidence in their sourcing and pricing strategy for this premium line.

The broader “Price Match Promise” is even more impactful for the general consumer: “if you see it cheaper, call us!” This directly invites customers to compare prices and signals that Completefurnishings.co.uk is willing to adjust its pricing to remain competitive. This strategy can be a strong draw for price-sensitive buyers and indicates a commitment to offering good value. However, the specifics of this promise—such as conditions, valid competitors, or timeframes—are not detailed on the homepage, requiring further investigation by the customer.

Quality Assurance

The site links its pricing competitiveness with quality, stating: “All our home furnishings products have passed a stringent quality control and are delivered in sturdy packaging.” This implies that competitive prices do not come at the expense of product integrity. For mattresses, the claim “UK MADE, QUALITY MATTRESSES” and mention of “leading manufacturers” like Breasley and Kayflex further supports the idea of quality construction and materials, often associated with durability and better sleep.

Delivery and Service Contribution to Value

While not directly part of the product price, the claims of “Fast delivery throughout the UK” for mattresses and generally aiming “to get your purchases to you as soon as possible” contribute to the overall value proposition. Timely delivery minimises inconvenience and enhances the customer experience. Similarly, the emphasis on responsive “Service” and “After-sales care” suggests that the company stands behind its products, which adds significant intangible value, especially for large furniture purchases where issues can sometimes arise.

Overall Value Assessment

Based on the homepage, Completefurnishings.co.uk aims to offer good value by combining competitive pricing with assurances of quality products and reliable service. For customers prioritising cost-effectiveness without compromising on basic quality and essential support, the site presents a compelling argument. However, as noted before, the lack of immediate access to detailed policies behind these promises, alongside a lack of visible customer reviews, means that the onus is on the customer to fully verify these claims through further site navigation or direct contact. Back2backprintwear.co.uk Review

Completefurnishings.co.uk User Experience and Technical Aspects

A well-functioning website is crucial for online retail success. Completefurnishings.co.uk demonstrates a basic level of functionality, but there are areas where its user experience (UX) and technical implementation could be enhanced to meet modern e-commerce standards.

Navigation and Layout

The site features a standard navigation structure with a clear ‘Menu’ option. The use of “Skip to navigation” and “Skip to content” links is a positive accessibility feature, aiding users who rely on screen readers or keyboard navigation. Product categories are clearly defined and linked directly from the homepage, making it easy for users to find what they’re looking for (e.g., “our range of tv beds,” “our range of ottoman beds”).

However, the overall layout appears somewhat dated. The text is generally clear, but the visual hierarchy could be improved to guide the user’s eye more effectively. For instance, the prominent “Slide 1,” “Slide 2” indications for the hero banner suggest a basic implementation rather than a more dynamic and engaging design. The information about “Quality,” “Price,” “Delivery,” and “Service” is presented as simple paragraphs, which could be more impactful if displayed as icons or short, digestible bullet points.

Cookie Consent Management

The website includes a comprehensive “Manage Cookie Consent” pop-up, which is a vital feature for GDPR compliance. It clearly outlines the use of “Functional,” “Preferences,” “Statistics,” and “Marketing” cookies, allowing users granular control over their data. This level of transparency in cookie management is a strong positive and indicates an understanding of current data privacy regulations. The inclusion of links like “Read more about these purposes” (leading to cookiedatabase.org/tcf/purposes/) further enhances this transparency.

Site Speed and Responsiveness

While a full technical audit is beyond this review, the visual load time of the homepage appears to be acceptable. However, the site doesn’t immediately convey a highly responsive design tailored seamlessly across various devices. In today’s mobile-first world, an optimised mobile experience is critical. Without testing on different devices, it’s hard to definitively comment, but the somewhat rigid layout suggests there might be room for improvement in this area.

Missing Features for Enhanced UX

Several common e-commerce UX features appear to be absent or not immediately obvious on the homepage:

Search Bar: A prominently placed search bar is essential for users who know exactly what they’re looking for. Its absence on the immediate view of the homepage would make navigation less efficient for some.
Customer Login/Account: No clear prompt for creating an account or logging in.
Shopping Cart Icon: While likely present once items are added, a persistent shopping cart icon at the top right is standard.
Blog/Resource Section: Many modern furniture retailers offer blogs with buying guides, style tips, or maintenance advice, which can enhance the customer experience and improve SEO. Completefurnishings.co.uk does not appear to have this.

In summary, Completefurnishings.co.uk provides a functional user experience that allows customers to browse products and understand key promises. However, it could benefit significantly from a modern design refresh, more intuitive information display, and the integration of standard e-commerce UX features to elevate the overall shopping journey.

Alternatives to Completefurnishings.co.uk

When considering alternatives to Completefurnishings.co.uk, it’s essential to look for retailers that offer similar product ranges (beds, mattresses, dining furniture) but perhaps with different strengths in terms of brand reputation, broader selection, customer service, or price points. The UK market for home furnishings is robust, with many established players and emerging online stores.

Why Explore Alternatives?

While Completefurnishings.co.uk offers competitive pricing and specific product specialities, customers might seek alternatives for several reasons:

Broader Selection: Larger retailers often have a more extensive range of furniture styles, materials, and price points.
Stronger Brand Trust: Well-established brands like John Lewis or Dreams have years of reputation, comprehensive customer service, and often clearer warranty policies.
Physical Showrooms: Many alternatives offer physical stores, allowing customers to see and feel furniture before purchasing, which is a significant advantage for large items.
Enhanced Online Experience: More sophisticated websites with advanced filtering, 360-degree views, or augmented reality features can enhance the online shopping experience.
Comprehensive Reviews: Retailers with robust review systems provide social proof and detailed feedback from previous buyers.

Key Players in the UK Furniture Market:

John Lewis & Partners: As mentioned, John Lewis is a premium department store known for quality, excellent customer service, and a strong commitment to ethical sourcing. They offer a wide array of home furniture, including beds, mattresses, and dining sets, often with extended guarantees. Their reputation for reliability and post-purchase support is a major draw.
Dreams: Specialising specifically in beds and mattresses, Dreams is the UK’s largest bed retailer. If a customer’s primary need is a new bed or mattress, Dreams offers unparalleled choice, expert advice (both online and in-store), and a wide range of comfort options and technologies. They frequently have sales and clearance events.
Furniture Village: This retailer provides a vast selection of furniture across various categories, including living, dining, and bedroom. They often have large showrooms across the UK, allowing customers to physically inspect items. Furniture Village is known for offering a mix of contemporary and traditional styles and has regular promotions.
Dunelm: Positioned as a value-for-money home furnishings retailer, Dunelm offers everything from small home accessories to larger furniture items like sofas, beds, and dining sets. They are popular for affordable and stylish options, with convenient click-and-collect services from their many stores.
Oak Furnitureland: For those specifically seeking solid wood furniture, particularly oak, this retailer is a specialist. They are known for durable, high-quality pieces, often with a more traditional or rustic aesthetic. Their showrooms allow customers to appreciate the craftsmanship of their furniture.
Wayfair: An online-only giant, Wayfair boasts an incredibly diverse and extensive inventory across all home categories. Their strength lies in the sheer volume of choices, catering to almost any style or budget. Customers can often find unique items or compare many different options for a specific need. However, quality can vary across different manufacturers they host.
Next Home: A well-known fashion and homeware retailer, Next offers a stylish range of furniture that often aligns with current interior trends. Their online shopping experience is generally smooth, and they have a good reputation for delivery and customer service within the mid-range market segment.

When choosing an alternative, it’s advisable to consider the specific item needed, budget, preference for online vs. in-store shopping, and the importance of brand reputation and after-sales support. Each of these alternatives brings distinct advantages to the table. Flintshirememorial.co.uk Review

FAQ

Is Completefurnishings.co.uk a legitimate website?

Yes, Completefurnishings.co.uk appears to be a legitimate e-commerce website selling home furnishings, with clear product categories and stated promises regarding quality, price, and delivery.

What kind of products does Completefurnishings.co.uk sell?

Completefurnishings.co.uk primarily sells bedroom furniture like ottoman beds, TV media beds, various bed frames, mattresses (including Breasley and Kayflex brands), children’s beds, wardrobes, chests, and bedside tables. They also offer dining tables and chairs, as well as sofa beds and guest beds.

Does Completefurnishings.co.uk offer a price match promise?

Yes, Completefurnishings.co.uk states on its homepage that they offer a “Price Match Promise,” encouraging customers to call them if they find an item cheaper elsewhere. They also claim a “BEST PRICE PROMISE” specifically for Kaydian Designs TV and Media beds.

Are the mattresses sold by Completefurnishings.co.uk made in the UK?

Yes, the website claims that “Our mattresses are made in the UK by leading manufacturers,” and mentions specific UK brands like Breasley and Kayflex.

How quickly does Completefurnishings.co.uk deliver?

Completefurnishings.co.uk states they “aim to get your purchases to you as soon as possible” and highlights “Fast delivery throughout the UK” for mattresses. They advise checking stock availability and delivery times for specific items.

Does Completefurnishings.co.uk have good customer service?

The website indicates a commitment to customer service, stating, “We always respond asap to enquiries. After-sales care is of the utmost importance to us.” However, direct contact details like a phone number are not prominently displayed on the homepage.

Can I find customer reviews for Completefurnishings.co.uk on their homepage?

No, the homepage of Completefurnishings.co.uk does not display any visible customer reviews, star ratings, or testimonials.

What payment methods does Completefurnishings.co.uk accept?

While not explicitly stated on the homepage, most e-commerce sites accept major credit/debit cards and potentially PayPal. Users would need to proceed to the checkout or check a dedicated payment information page for specifics.

Are there any physical stores for Completefurnishings.co.uk?

Based on the website’s homepage, there is no indication of physical retail stores; it appears to be an online-only operation.

Does Completefurnishings.co.uk ship internationally?

The website mentions “Fast delivery throughout the UK,” suggesting their delivery services are confined to the United Kingdom. International shipping is not mentioned. Voicenotes.co.uk Review

What is Completefurnishings.co.uk’s return policy?

The return policy is not detailed on the homepage. Customers would need to navigate to a dedicated returns or terms and conditions page to understand their options for returns or exchanges.

How does Completefurnishings.co.uk ensure product quality?

Completefurnishings.co.uk states that “All our home furnishings products have passed a stringent quality control and are delivered in sturdy packaging.”

Does Completefurnishings.co.uk offer assembly services for furniture?

Information about assembly services is not available on the homepage. Customers would need to check product pages or delivery information for details on whether assembly is included or offered as an extra service.

Are the prices on Completefurnishings.co.uk inclusive of VAT?

While not explicitly stated on the homepage, in the UK, listed prices for consumer goods are typically inclusive of VAT. Customers should verify this in the terms and conditions or at checkout.

How can I contact Completefurnishings.co.uk for an enquiry?

The website mentions they “always respond asap to enquiries,” implying contact through a ‘Contact Us’ page, email, or a potential contact form. A direct phone number is not prominently displayed on the homepage.

Does Completefurnishings.co.uk use cookies?

Yes, Completefurnishings.co.uk uses cookies and provides a “Manage Cookie Consent” banner allowing users to control preferences for functional, preference, statistics, and marketing cookies, in compliance with GDPR.

What brands of TV media beds does Completefurnishings.co.uk offer?

The website specifically mentions offering “TV and Media beds from Kaydian Designs,” highlighting their “BEST PRICE PROMISE” for this brand.

Does Completefurnishings.co.uk offer any warranties or guarantees on their products?

The website mentions that UK-made mattresses “All come with guarantee.” For other products, general warranty information is not detailed on the homepage and would need to be checked on individual product pages or in the terms and conditions.

Can I get a finance option to pay for furniture on Completefurnishings.co.uk?

Information regarding finance options (e.g., interest-free credit, pay-in-instalments) is not available on the homepage. Customers would need to explore payment options during checkout or on a dedicated finance page if available.

Is Completefurnishings.co.uk suitable for buying children’s beds?

Yes, Completefurnishings.co.uk has a dedicated section for “Children Beds,” offering a range of options including “bunks, cabin beds, daybeds, car beds etc.” Harrisfloors.co.uk Review