Orthopets.co.uk Review

Based on looking at the website, Orthopets.co.uk appears to be a legitimate and well-established company specializing in custom-made animal orthotics and prosthetics. They aim to help pets recover from injuries, improve function, and lead active lives. The site highlights their experience, evidence-based approach, and trust from veterinary experts.

Here’s an overall review summary:

• Company Focus: Custom animal orthotics and prosthetics.
• Key Differentiators: Tailored solutions, evidence-based products, most experienced in the field, trusted by leading veterinary experts.
• Ordering Process: Online order initiation, complimentary fiberglass impression kit for vet use, device fabrication, and shipment to the veterinarian for fitting.
• Products Highlighted: Stifle Device (Dog Knee Brace), Carpus Brace (Dog Wrist & Paw Brace), Tarsus Brace (Dog Ankle & Paw Brace), Elbow Brace, Prosthetics, Over the Counter solutions like UPETS® Splinting System and Paladin™ Brace.
• Customer Feedback: Positive testimonials featured on the homepage, highlighting improved mobility and quality of life for pets.
• Transparency: Provides physical address, contact numbers, email, and links to privacy policy and terms of service.
• Social Proof: Rated 4.4/5 from over 170+ reviews, mentions features in veterinary journals.
• Shipping & Warranty: Free US shipping, 60-Day Warranty. (Note: “Free US shipping” might be a point of concern for a UK-focused review as it’s a .co.uk domain).

The detailed explanations on the homepage clearly outline their process, from starting an order online to receiving the device. They emphasize their team of veterinary specialists, 3D technologists, and engineers who collaborate to create tailored solutions. The mention of being the “founding company of veterinary orthotics and prosthetics” suggests a strong legacy and expertise in the field. Testimonials from pet owners reinforce the perceived effectiveness of their products, with examples like a dog moving better and a pet enjoying several more years of quality life. They also provide a comparison table highlighting the advanced materials, custom fit, 3-dimensional design, and clinical studies backing their products against other custom or store-bought braces.

While the website presents a strong case for its legitimacy and professionalism, a UK-based customer might question the “Free US shipping” prominently displayed on a .co.uk domain. This could lead to confusion regarding shipping costs and availability for customers in the United Kingdom.

Here are some ethical and permissible alternatives for pet mobility and rehabilitation products, focusing on accessibility and reputation in the UK:

• Dog Leg Brace
  • Key Features: Provides support for various leg injuries, often adjustable, available in different sizes.
  • Average Price: £20-£80
  • Pros: Readily available, wide range of options, good for minor support.
  • Cons: Not custom-fitted, may not provide sufficient support for severe injuries.
• Pet Mobility Harness
  • Key Features: Helps owners assist pets with mobility issues, supports hips or full body, aids in walking, climbing stairs.
  • Average Price: £15-£60
  • Pros: Easy to use, great for elderly or recovering pets, immediate assistance.
  • Cons: Does not correct limb issues, requires owner involvement.
• Dog Wheelchair
  • Key Features: Provides full mobility for pets with hind leg paralysis or severe weakness, customisable for size.
  • Average Price: £100-£500+
  • Pros: Restores independence for disabled pets, high quality of life improvement.
  • Cons: Can be expensive, requires adjustment period, not suitable for all conditions.
• Vet Wrap
  • Key Features: Self-adhesive bandage for minor injuries, sprains, or securing dressings.
  • Average Price: £5-£15 for a multi-pack
  • Pros: Inexpensive, versatile, easy to apply.
  • Cons: Offers minimal support, not a long-term solution.
• Paw Protection Boots
  • Key Features: Protects injured paws, provides traction, can be used post-surgery.
  • Average Price: £10-£30
  • Pros: Prevents further injury, protects sensitive paws, good for outdoor use.
  • Cons: Some pets may resist wearing them, can be tricky to fit correctly.
• Canine Hydrotherapy Centres
  • Key Features: Professional water-based therapy for rehabilitation, muscle strengthening, and pain relief.
  • Average Price: £30-£60 per session
  • Pros: Non-weight bearing exercise, highly effective for various conditions, supervised by professionals.
  • Cons: Requires regular sessions, not a product but a service, availability depends on location.
• Physical Therapy for Pets
  • Key Features: Tailored exercise programmes, manual therapy, and modalities to improve pet mobility and reduce pain, often performed by qualified veterinary physiotherapists.
  • Average Price: £40-£80 per session
  • Pros: Comprehensive, expert-led, addresses root causes, long-term benefits.
  • Cons: Requires multiple sessions, can be costly, requires a referral from a vet.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Orthopets.co.uk Review & First Look

When first landing on Orthopets.co.uk, you’re immediately greeted with a professional and clean design that focuses on pet mobility. The prominent tagline “Advancing pet mobility” sets the tone, clearly stating their mission. The website’s aesthetic, with high-quality images of pets wearing their devices, instils a sense of credibility. The navigation is intuitive, allowing easy access to product categories, customer stories, and information about their process.

Initial Impressions of Design and User Experience

The website boasts a modern and responsive design, making it accessible across various devices, from desktops to mobile phones. The colour palette is soothing, primarily featuring blues and greens, which are often associated with health and nature. Crucially, the “Get Your Custom Brace Today” call-to-action is strategically placed and highly visible, guiding users towards the next step. The overall user experience is positive, with clear fonts, well-organised sections, and minimal clutter.

Transparency in Business Information

Orthopets.co.uk provides a physical address in Westminster, CO, United States, along with specific opening and fulfilment hours (Mon-Thu 9-5 PM MT). They also offer multiple contact options: a phone number (+13039532545), an email address ([email protected]), and dedicated links for sending files or general contact. This level of transparency in providing direct contact details is a strong indicator of a legitimate business. Furthermore, the presence of a “Privacy Policy” and “Terms of Service” link in the footer is essential for demonstrating compliance and building customer trust.

Social Proof and Credibility Indicators

The website proudly displays a rating of “4.4/5 from over 170+ reviews,” which serves as compelling social proof. While the platform for these reviews isn’t explicitly stated on the homepage (e.g., Trustpilot, Google Reviews), the sheer number of reviews suggests a considerable customer base. They also mention that their “products have been featured in multiple veterinary journals,” and they “continually work on new research.” This commitment to evidence-based practice and external validation through professional publications significantly boosts their credibility. Testimonials from pet owners, accompanied by engaging (though in this case, not viewable) video snippets, add a personal touch and demonstrate real-world impact.

Orthopets.co.uk Pros & Cons

Diving deeper into Orthopets.co.uk, it’s essential to weigh the advantages and potential drawbacks to provide a balanced review. For a UK audience, some aspects might require clarification, despite the overall positive presentation. Jxpc.co.uk Review

Advantages of Orthopets.co.uk

Orthopets.co.uk shines in several key areas. First, their focus on custom-made solutions is a significant advantage. Unlike generic off-the-shelf braces, their products are tailored to the individual pet’s anatomy and specific needs, which can lead to better outcomes and comfort. This is facilitated by their unique “Fiberglass impression” process, ensuring a precise fit. Secondly, their emphasis on evidence-based practice and being “featured in multiple veterinary journals” suggests a commitment to scientific rigour and efficacy. They highlight ongoing research, which points to continuous improvement and innovation. Thirdly, their claim of being the “founding company of veterinary orthotics and prosthetics” speaks volumes about their experience and expertise. This long-standing presence in the industry suggests a deep understanding of pet mobility challenges.

• Customised Fit: Each device is created using a mould of the pet’s limb, ensuring optimal fit and function. This is critical for orthotics and prosthetics where precision can greatly impact comfort and effectiveness.
• Veterinary Expertise: The team comprises veterinary specialists, 3D technologists, and engineers, providing a multidisciplinary approach to design and fabrication. This integrated approach ensures both medical efficacy and advanced engineering.
• Strong Testimonials: The website features numerous positive reviews from pet owners, many of whom highlight significant improvements in their pets’ quality of life. For instance, one testimonial noted: “Tremendous – restored our 10 year old Gordon setter to a full and active life.”
• Clear Process: The “How it works” section clearly breaks down the three steps: online order, fiberglass impression, and device reception. This transparency helps manage customer expectations.

Potential Disadvantages for a UK Audience

While the site is generally strong, a prominent “Free US shipping” notice on a .co.uk domain is a significant point of confusion for potential UK customers. This could imply that free shipping is only available in the US, potentially leading to unexpected shipping costs or even the belief that the service is not readily available in the UK. Given the products are custom-made, shipping internationally from the US (where their physical address is located) could incur substantial costs and customs duties, which are not explicitly addressed for UK customers on the homepage. Furthermore, the 60-Day Warranty is stated, but the process for claiming it from the UK, especially considering potential international shipping of custom devices, is not detailed. The lack of clear UK-specific pricing or shipping information on the homepage is a notable omission.

• Shipping & Customs for UK Customers: The “Free US shipping” immediately flags a potential issue for UK buyers. International shipping for medical devices can be expensive, and customs duties would likely apply, increasing the final cost significantly for UK customers. This vital information is absent on the homepage.
• Warranty Process for International Orders: While a 60-Day Warranty is offered, the practicalities of returning a custom-made device from the UK to the US for warranty claims or adjustments could be cumbersome and costly for the customer.
• Pricing Transparency: There is no direct pricing information on the homepage. While custom devices typically require a quote, the absence of even an estimated price range or an indication that pricing will be provided after consultation might deter some initial inquiries. This is a common characteristic of custom medical devices, but clearer communication on the website would be beneficial.
• UK-Specific Support: All contact information provided is US-based (phone number, address, time zone). There is no dedicated UK support line or office mentioned, which could be a concern for UK customers requiring assistance during their local business hours or needing to navigate specific UK regulations.

Orthopets.co.uk Alternatives

When considering alternatives to Orthopets.co.uk, especially for a UK-based audience, it’s vital to look for providers that offer similar high-quality, ethical, and effective solutions for pet mobility and rehabilitation, ideally with clearer UK-specific operational details. The following options provide various levels of support, from off-the-shelf aids to professional veterinary services.

UK-Based Pet Mobility Solutions

For pet owners in the UK, seeking solutions that are locally available, or at least have a clearer UK-specific distribution and support, can simplify the process of obtaining and maintaining pet mobility aids. The focus should be on providers with transparent pricing, clear shipping policies for the UK, and accessible customer service. Many UK veterinary practices also offer in-house or referred rehabilitation services.

• Walkin’ Pets UK

  Mpsdesign.co.uk Review

  • Description: A well-known global brand with a strong presence in the UK, offering a wide range of mobility products including wheelchairs, harnesses, and lifting aids. They are often recommended by veterinarians.
  • Key Features: Modular design for wheelchairs, support slings, leg splints, and boots. Often available for quick delivery within the UK.
  • Pros: Reputable brand, wide product range, good availability in the UK, clear UK delivery options.
  • Cons: Wheelchairs can be a significant investment, splints are generally not custom-made.

• Zoomadog

  • Description: A UK-based company specialising in dog braces, slings, and mobility aids. They focus on providing a range of supports for common canine injuries like cruciate ligament issues, hip dysplasia, and arthritis.
  • Key Features: Offers various types of braces (knee, hock, carpal), recovery sleeves, and harnesses. Provides guidance on selecting the right product.
  • Pros: UK-based, faster shipping within the UK, specific focus on dog mobility, offers a variety of non-custom braces.
  • Cons: Braces are not custom-fitted like Orthopets, so fit might not be as precise for unique anatomies.

• My Pet’s Brace (UK)

  • Description: While originally a US company, My Pet’s Brace has established a presence in the UK, offering custom orthotics and prosthetics for pets. They often work through a network of veterinary clinics.
  • Key Features: Custom-fabricated braces and prosthetics, similar to Orthopets, requiring impressions made by a veterinarian.
  • Pros: Provides true custom solutions in the UK, designed by certified specialists, often involves collaboration with local vets.
  • Cons: Higher cost due to customisation, process can take time, requires veterinary involvement for impressions.

General Pet Care & Rehabilitation Support

Beyond specific products, the broader ecosystem of pet care and rehabilitation offers critical support for pets with mobility challenges.

• Royal College of Veterinary Surgeons (RCVS) Find a Vet Medicbooth.co.uk Review

  • Description: The official regulatory body for veterinary surgeons in the UK. Their website allows owners to find accredited veterinary practices, many of which offer or can refer to specialist rehabilitation services.
  • Key Features: Searchable database of veterinary practices, information on veterinary specialisations.
  • Pros: Access to qualified professionals, essential for diagnosis and comprehensive treatment plans, can guide to local rehabilitation specialists.
  • Cons: Not a direct product provider, but a gateway to professional services.

• Association of British Veterinary Acupuncturists (ABVA)

  • Description: Provides a directory of veterinary surgeons qualified in acupuncture, which can be an adjunctive therapy for pain management and mobility in pets.
  • Key Features: Search for vets offering acupuncture, information on the benefits of this therapy for animals.
  • Pros: Non-pharmacological pain relief, can improve comfort and mobility, complementary to other treatments.
  • Cons: Not a standalone solution for structural issues, requires multiple sessions, availability may vary by region.

• The K9 Centre (Hydrotherapy and Physiotherapy)

  • Description: A prominent example of a UK-based dedicated canine rehabilitation centre offering hydrotherapy, physiotherapy, and other modalities. There are many such centres across the UK.
  • Key Features: Underwater treadmill, therapeutic exercises, laser therapy, massage, and comprehensive rehabilitation programs.
  • Pros: Expert-led, highly effective for muscle strengthening and recovery, safe controlled environment.
  • Cons: Requires travel to the centre, can be costly over time, not a product, but a service.

• Equi-Theme (UK-specific Pet Supplies)

  • Description: While primarily equestrian, many general pet supply retailers in the UK, like Equi-Theme’s partner brands or other large pet stores, offer a range of smaller mobility aids, supportive beds, and supplements (non-consumed) for joint health.
  • Key Features: Joint supplements, orthopaedic beds, ramps, steps, and general pet care products.
  • Pros: Readily available, can support general mobility and comfort, good for preventative care or mild conditions.
  • Cons: Limited to non-custom solutions, does not address severe orthopaedic issues directly.

Orthopets.co.uk Pricing

Understanding the pricing structure of Orthopets.co.uk’s products is crucial for potential customers, especially given their custom nature. While the homepage doesn’t display explicit price lists, which is common for bespoke medical devices, the information provided hints at a high-quality, professional service that typically commands a premium.

Lack of Direct Pricing Information

The Orthopets.co.uk homepage, like many custom medical device providers, does not list specific prices for its orthotics and prosthetics. This is largely due to the highly customized nature of their products. Each device is tailored to an individual pet’s diagnosis, limb impression, and specific needs, meaning that a “one-size-fits-all” price simply isn’t feasible. The process begins with an online order, which implies an initial consultation or information gathering phase before a quote is provided. This approach is standard for custom orthotic and prosthetic services, where the cost is influenced by factors such as the complexity of the device, materials used, and the extent of customisation required. Customers are encouraged to “Start your process online” to get a custom device. Brickley-rise.co.uk Review

Implied Value and Cost Factors

Despite the absence of direct pricing, several elements on the website suggest that Orthopets.co.uk’s products are positioned at the higher end of the market, reflecting their premium quality and specialised service.

• Custom Fabrication: The use of fiberglass impressions, 3D technologists, and engineers for tailored solutions indicates a complex manufacturing process, which inherently adds to the cost. This isn’t mass-produced; it’s precision-engineered.
• Evidence-Based & Research-Driven: The mention of products being “featured in multiple veterinary journals” and ongoing research points to significant investment in R&D and clinical validation. Such expertise and innovation are typically factored into the product’s price.
• Veterinary Expert Trust: Being “Trusted by Leading Veterinary Experts & Institutions” implies a high standard of quality and reliability, which usually comes with a higher price tag. Veterinarians would only recommend solutions they trust to be effective and well-made.
• Advanced Materials: The comparison table mentions “Advanced materials uniquely selected for long-lasting support and comfort.” High-grade, durable, and comfortable materials contribute to the overall cost but also to the longevity and effectiveness of the device.
• Specialised Customer Support: The process involves sending “fitting photos for assessment” and collaboration with the pet’s veterinarian, suggesting a comprehensive support system throughout the device’s lifecycle.

For customers, this means that while the initial cost might be higher than off-the-shelf options, the investment is theoretically justified by the precision fit, durability, and effectiveness that a custom device can offer for complex mobility issues. Pet owners seeking these specific, tailored solutions should be prepared for a consultation-based pricing model rather than a fixed price list. It’s advisable for interested individuals to proceed with the initial online order step to receive a detailed quote relevant to their pet’s specific needs.

How to Order from Orthopets.co.uk

The process of obtaining a custom device from Orthopets.co.uk is clearly outlined on their homepage, designed to guide pet owners through the steps from initial inquiry to receiving the brace. It’s a multi-stage process that involves collaboration between the pet owner, their veterinarian, and OrthoPets.

Step-by-Step Ordering Process

The website delineates a clear three-step process:

1. Start your process online: This is the initial gateway where pet owners begin their journey. The website directs users to click the “‘Start your order’ button.” This likely involves filling out a form with the pet’s details, diagnosis, and perhaps some initial images or reports from the veterinarian. It sets up the consultation and customisation process.
2. Fiberglass impression: After the online order is placed, OrthoPets sends a “complimentary impression kit.” This kit is designed for the pet’s veterinarian to make an accurate mold of the affected limb. This step is crucial for ensuring the custom fit of the device. Once the mold is complete, it is then mailed back to OrthoPets for fabrication. The reliance on the veterinarian for this critical step underscores the medical nature of the products and the need for professional involvement.
3. Receive your device!: Once OrthoPets fabricates the device using the impression, it is shipped to the pet’s veterinarian. The final step involves scheduling a fitting appointment with the vet to ensure the device fits correctly and comfortably. Pet owners are also asked to “send us fitting photos for assessment,” allowing OrthoPets to remotely review the fit and make any necessary recommendations.

Key Requirements and Vet Involvement

A significant aspect of the Orthopets.co.uk ordering process is the mandatory involvement of a veterinarian. This isn’t a direct-to-consumer model for product selection and fitting. The vet plays a crucial role in: Tvscore.co.uk Review

• Diagnosis: Ensuring the pet has the correct diagnosis that warrants an orthotic or prosthetic.
• Impression Taking: Accurately creating the fiberglass mold, which directly impacts the fit and effectiveness of the custom device. This requires specific training and expertise to ensure the mold is precise.
• Fitting and Adjustments: Overseeing the initial fitting of the device and performing any minor adjustments that might be needed. This ensures the device is comfortable and functional for the pet.
• Ongoing Support: Providing guidance on how to properly use and care for the device, and monitoring the pet’s progress.

This level of professional involvement elevates the service beyond a typical online retail experience, aligning it more with a medical device procurement process. For pet owners, this means factoring in potential veterinary consultation fees for the impression and fitting appointments, in addition to the cost of the device itself.

How Orthopets.co.uk Compares to Others

Orthopets.co.uk positions itself as a leader in the field of animal orthotics and prosthetics, particularly emphasising its custom-made approach and extensive experience. When comparing it to other options available in the market, whether custom or off-the-shelf, several distinguishing factors emerge.

Orthopets vs. Other Custom Braces

The website directly addresses this comparison, highlighting its advantages over “Other custom braces.” While other providers may also offer custom solutions, Orthopets.co.uk stresses:

• Advanced Materials: They claim to use “Advanced materials uniquely selected for long-lasting support and comfort.” This suggests a focus on durability and pet comfort, which are paramount for devices worn for extended periods. The type and quality of materials can significantly impact a device’s longevity and performance.
• 3-Dimensional Design and Manufacturing: This indicates the use of sophisticated technology and expertise in their fabrication process, potentially leading to a more precise and ergonomically sound fit than some competitors who might rely on less advanced methods.
• Backed by Multiple Clinical Studies: This is a strong differentiator. The mention of “multiple clinical studies” supporting their products provides a scientific basis for their claims of effectiveness. This evidence-based approach is a hallmark of reputable medical device companies.
• Custom Design Based on Pet’s Diagnosis and Treatment Goals: While all custom braces aim for this, OrthoPets highlights its collaborative approach with veterinarians to ensure the device is perfectly aligned with the pet’s specific medical needs and desired outcomes.

In essence, OrthoPets aims to differentiate itself by combining cutting-edge technology, superior materials, and rigorous scientific validation with a deep understanding of veterinary medicine. This positions them as a premium provider in the custom brace market.

Orthopets vs. Store-Bought Braces

The contrast between OrthoPets’ custom solutions and “Store-bought braces” is even starker, and OrthoPets uses this comparison to underscore the limitations of generic products: Hand-crafted-cupcakes.co.uk Review

• Lack of Custom Fit: Store-bought braces are pre-manufactured in standard sizes, meaning they offer a “one-size-fits-most” solution. This often results in a sub-optimal fit, which can lead to discomfort, rubbing, pressure sores, and inadequate support. A poorly fitting brace can do more harm than good. OrthoPets’ custom fit, derived from a precise fiberglass impression, addresses this directly.
• Limited Material Quality and Design: Generic braces may use less durable or less advanced materials, which might compromise their effectiveness and longevity. Their design might also be simpler, lacking the biomechanical sophistication required for complex joint support, such as the “polycentric hinges” mentioned for their Stifle Device.
• Absence of Clinical Backing: Most store-bought braces are not backed by rigorous clinical studies. Their effectiveness is often based on general design principles rather than specific, peer-reviewed evidence.
• Less Targeted Support: Store-bought braces are designed to address general conditions, whereas OrthoPets creates devices tailored to a pet’s specific diagnosis and treatment goals. For example, the Stifle Device is specifically designed for CrCL injuries, indicating a highly targeted solution.

In summary, while store-bought braces offer a lower-cost, immediate solution for minor issues, OrthoPets positions itself as the superior choice for serious or complex mobility challenges, offering a precise, scientifically backed, and durable solution that generic alternatives simply cannot match. The investment in a custom device is presented as an investment in the pet’s long-term health and quality of life.

Orthopets.co.uk Customer Stories

Orthopets.co.uk prominently features “What Pet Owners Are Saying” and “Read more testimonials” sections, understanding the power of real-life success stories in building trust and demonstrating the efficacy of their products. These customer stories serve as compelling evidence of the positive impact their custom orthotics and prosthetics have on pets’ lives.

Impact on Pet Mobility and Quality of Life

The testimonials highlighted on the homepage consistently underscore significant improvements in pets’ mobility and overall quality of life. Owners share anecdotes of their pets regaining abilities they thought were lost, such as increased speed, participation in activities, and simply enjoying life more actively.

For example, a Stifle Brace (Dog Knee Brace) testimonial notes: “He moves at ¼ speed without it. With it he still tries to pull like a sled dog.” This vivid comparison illustrates a dramatic improvement in functional capacity. Another owner of a Stifle Brace declared it “Unbelievable quality and design” and said it “Tremendous – restored our 10 year old Gordon setter to a full and active life.” These statements are powerful endorsements, suggesting that the brace not only provides support but actively contributes to a pet’s recovery and ability to enjoy a full life, even in old age.

Similarly, experiences with the Carpus Brace (Dog Wrist & Paw Brace) include: “Gave our pet several more years of quality life and companionship.” This highlights the profound emotional impact of improved mobility, allowing pets to continue being active members of the family. The functional benefits are also clear: “Excellent, keeps the joint stable, easy to put on and take off, fits perfectly (after one year of hard wear, not a single sore).” This speaks to both the effectiveness of the brace in providing stability and its ergonomic design for ease of use and comfort over time. Rigloo.co.uk Review

The Tarsus Brace (Dog Ankle & Paw Brace) also receives praise for rapid adaptation and enabling previously impossible activities: “She adapted to the brace extremely quickly and she has been to the beach and in the sea, things we never thought she would do again.” Another poignant comment details the rehabilitative aspect: “The brace allowed the therapists to slowly add range of movement so the tendon could heal and stretch without reinjury.” These demonstrate how the braces not only support but also facilitate proper healing and rehabilitation processes.

Authenticity and Testimonial Presentation

The website’s presentation of testimonials aims for authenticity. While the video testimonials were not directly viewable in this text-based review, the presence of a video tag suggests an effort to provide visual proof, which would further enhance credibility. The quoted text testimonials are concise, impactful, and focus on the direct benefits experienced by the pet and owner. The inclusion of the product names alongside the testimonials (e.g., “Stifle Brace (Dog Knee Brace)”) helps users associate specific outcomes with specific solutions. The option to “Read more testimonials” encourages deeper engagement and allows potential customers to explore a broader range of experiences, which is valuable for building confidence in the product’s claims. While the homepage snippets are compelling, a dedicated ‘Customer Stories’ page (which they link to) would provide even more detailed and varied accounts, potentially including before-and-after photos or more extensive narratives, further solidifying their trustworthiness.

FAQ

What is Orthopets.co.uk?

Orthopets.co.uk is a website that provides custom-made animal orthotics and prosthetics designed to help pets recover from injuries, improve function, and enjoy an active life.

What types of products does Orthopets.co.uk offer?

Orthopets.co.uk offers a range of custom devices including Stifle (Dog Knee) Braces, Tarsus (Dog Ankle) Braces, Carpus (Dog Wrist) Braces, Elbow Braces, and Prosthetics. They also have “Over the Counter” options like the UPETS® Splinting System and Paladin™ Brace.

How does the ordering process work on Orthopets.co.uk?

The ordering process involves three main steps: Toothandtail.co.uk Review

1. Starting your order online.
2. Receiving a complimentary fiberglass impression kit for your vet to make a mold of your pet’s limb, which you then mail back.
3. OrthoPets fabricating the device and shipping it to your veterinarian for a fitting appointment.

Is Orthopets.co.uk trustworthy?

Based on the website’s transparency with contact information, physical address, positive customer reviews (4.4/5 from 170+ reviews), and claims of being featured in veterinary journals, Orthopets.co.uk appears to be a legitimate and reputable company.

Does Orthopets.co.uk offer free shipping to the UK?

The website prominently states “Free US shipping,” which suggests that free shipping may only apply to orders within the United States. UK customers should inquire about international shipping costs and potential customs duties before placing an order.

What is the warranty on Orthopets.co.uk products?

Orthopets.co.uk offers a 60-Day Warranty on their products. Details on how to claim this warranty, especially for international customers, would need to be confirmed directly with them.

Are Orthopets.co.uk products custom-made?

Yes, the core of Orthopets.co.uk’s offering is custom-made animal orthotics and prosthetics, tailored to each pet’s individual needs based on a precise fiberglass impression.

Do I need a veterinarian to order from Orthopets.co.uk?

Yes, veterinarian involvement is crucial. Your vet is responsible for making the fiberglass impression of your pet’s limb and for the final fitting of the device. Bomberspt.co.uk Review

Where is Orthopets.co.uk located?

Their physical address is 1130 W 124th Ave, Suite 900, Westminster, CO 80234, United States.

What are Orthopets.co.uk’s opening hours?

Their opening and fulfilment hours are Monday to Thursday, 9 AM to 5 PM MT (Mountain Time).

How can I contact Orthopets.co.uk?

You can contact them via phone at (303) 953-2545 or email at [email protected]. They also have a ‘Contact Us’ page and a ‘Send Us a File’ link.

Does Orthopets.co.uk have customer testimonials?

Yes, the homepage features several customer testimonials, including quotes from pet owners describing the positive impact of the devices on their pets’ mobility and quality of life. They also have a dedicated ‘Customer Stories’ page.

How does Orthopets.co.uk compare to store-bought braces?

Orthopets.co.uk highlights that their custom-made braces offer advanced materials, a precise custom fit, 3-dimensional design, and are backed by clinical studies, unlike generic store-bought braces which lack customisation and often specific clinical backing. Smartmotoringsolutions.co.uk Review

Are Orthopets.co.uk products evidence-based?

Yes, the website states that their products “have been featured in multiple veterinary journals” and that they continually work on new research, indicating an evidence-based approach.

What is the Stifle Device (Dog Knee Brace) used for?

The Stifle Device is designed to provide support and stability for cranial cruciate ligament (CrCL) injuries, either as a stand-alone treatment or for post-operative rehabilitation.

Can Orthopets.co.uk help with prosthetics for pets?

Yes, Orthopets.co.uk offers prosthetics in addition to orthotics, helping pets with limb loss regain function and mobility.

How long does it take to receive a device from Orthopets.co.uk?

While the website details the steps, it does not specify an exact turnaround time from ordering to receiving the device. This duration would depend on the time taken for impression, fabrication, and shipping.

Does Orthopets.co.uk offer solutions for pet wrist or ankle injuries?

Yes, they offer the Carpus Brace for dog wrist and paw injuries, and the Tarsus Brace for dog ankle and paw injuries. Computermanbham.co.uk Review

Are there alternatives to Orthopets.co.uk in the UK?

Yes, alternatives in the UK include companies like Zoomadog and My Pet’s Brace (UK) for specific products, and services like canine hydrotherapy centres, veterinary physiotherapists, and general pet mobility product retailers on platforms like Amazon UK.

What social media platforms is Orthopets.co.uk active on?

Orthopets.co.uk has links to their Facebook, Instagram, Twitter, and LinkedIn profiles from their website footer.

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