Newbook.cloud Review

Based on looking at the Newbook.cloud website, it appears to be a legitimate property management software PMS designed for the hospitality industry.

It aims to streamline operations, boost revenue, and enhance guest experiences for various accommodation types, including hotels, holiday parks, RV parks, and apartments.

The website showcases a comprehensive suite of tools and features, customer testimonials, and an emphasis on ease of use and integration.

Overall Review Summary:

• Service Category: Property Management Software PMS for hospitality
• Target Audience: Hotels, holiday parks, RV parks, motels, apartment managers, and other accommodation providers.
• Key Features: Property Management System, Online Booking System, Channel Manager, Central Reservation System, Enterprise solutions, Self-Service Kiosks, Key Cafe, Revenue Management, Automated Communication, Front Desk Management, Automated Reporting & Insights, Events/Facilities/Activities Management, Self-Service Tech.
• Website Professionalism: High. clean design, clear navigation, detailed feature descriptions, customer testimonials, and a strong call to action.
• Transparency: Good. features are well-explained, and case studies are provided. However, specific pricing details and a free trial option are not immediately visible.
• Ethical Consideration: From an Islamic perspective, property management software itself is permissible as it facilitates legitimate business operations in hospitality. The emphasis on efficiency, guest experience, and revenue generation through lawful means aligns with ethical business practices. There are no indications of activities like gambling, interest-based transactions, or other prohibited elements on the homepage. The focus is on legitimate service provision.
• Recommendation: Appears to be a reputable and comprehensive solution for property management within the hospitality sector. Users should conduct due diligence regarding pricing, contract terms, and customer support before committing.

The Newbook.cloud website presents itself as a robust, all-in-one platform for managing hospitality businesses.

It highlights an “award-winning” property management system and boasts a 4.8-star rating based on “over 2,000+ reviews,” suggesting a substantial user base and positive feedback.

The platform emphasizes consolidating various operational aspects—from bookings and guest check-ins to maintenance and communications—into a single, central system.

This integrated approach is designed to help property managers “drive their entire business from one, central platform” and focus on delivering exceptional guest experiences rather than getting bogged down by administrative tasks.

The site also makes it clear that they understand the challenges faced by accommodation providers, with their creators having direct experience in the industry.

Best Alternatives for Property Management Software:

1. Cloudbeds

   • Key Features: Unified platform for PMS, Channel Manager, Booking Engine, Revenue Management. Comprehensive suite for hotels, hostels, and B&Bs.
   • Average Price: Varies based on property size and features. typically subscription-based, ranging from $100-$500+ per month.
   • Pros: Highly integrated, user-friendly interface, strong customer support, widely adopted globally.
   • Cons: Can be expensive for smaller properties, learning curve for new users, some advanced features might require higher-tier plans.

2. Little Hotelier

   • Key Features: All-in-one solution for small hotels, B&Bs, and guesthouses. Includes Front Desk, Channel Manager, Booking Engine.
   • Average Price: Starts around $50-$100 per month, depending on the number of rooms.
   • Pros: Tailored for small to medium-sized properties, intuitive design, good value, excellent for simplifying operations.
   • Cons: May lack some advanced features found in enterprise-level solutions, less scalable for very large properties.

3. Mews

   • Key Features: Cloud-native PMS, Booking Engine, Marketplace for integrations. Focuses on automation and enhancing guest experience.
   • Average Price: Custom pricing based on property type, size, and specific needs. generally considered a premium solution.
   • Pros: Modern interface, extensive integrations, highly flexible and scalable, strong focus on guest self-service.
   • Cons: Higher price point, might be overly complex for very small operations, setup can be intensive.

4. Rent Manager

   • Key Features: Comprehensive property management software for residential, commercial, and short-term rentals. Includes accounting, reporting, and maintenance.
   • Average Price: Varies significantly based on features and unit count. typically custom quotes.
   • Pros: Robust accounting features, strong reporting, customizable, suitable for diverse property types.
   • Cons: Can be complex for beginners, interface might feel less modern than newer cloud-based systems, primarily desktop-based with cloud options.

5. ResNexus

   • Key Features: Online booking, PMS, website builder, email marketing, and yield management for independent properties like B&Bs, inns, and campgrounds.
   • Average Price: Starts around $70-$150 per month, depending on property size and features.
   • Pros: All-in-one marketing and management tools, user-friendly interface, good for independent operators, strong customer support.
   • Cons: May not scale well for large hotel chains, some features might feel basic compared to high-end systems.

6. Hostaway

   • Key Features: Property management and channel manager for vacation rentals. Focuses on automation, listing management, and owner reporting.
   • Average Price: Custom pricing based on the number of listings. generally competitive for vacation rental managers.
   • Pros: Excellent for short-term rentals, robust channel manager, extensive automation features, strong reporting.
   • Cons: Primarily for vacation rentals, might not be ideal for traditional hotels, learning curve for all features.

7. Smoobu

   • Key Features: Channel manager, booking engine, property management system, and website builder for vacation rentals and apartments.
   • Average Price: Free tier available for one property. paid plans start around $20-$50 per month depending on features and number of properties.
   • Pros: Affordable, easy to set up and use, great for smaller vacation rental businesses, good channel manager.
   • Cons: More basic PMS features compared to larger systems, primarily focused on vacation rentals, less robust for complex hotel operations.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Newbook.cloud Review & First Look

When first landing on Newbook.cloud, the immediate impression is one of professionalism and clarity.

The website’s design is modern, clean, and intuitive, guiding visitors through its core offerings without unnecessary clutter.

The prominent message, “Property Management Software Helping you do your best for every guest,” clearly states its purpose.

This directness is a significant plus, as it quickly informs potential users about the solution’s primary benefit.

Initial Impressions and User Experience

The navigation is straightforward, with clear calls to action like “Get in touch” and “Book a demo” strategically placed.

The site emphasizes its “award-winning” status and a high customer satisfaction rating of 4.8 based on “over 2,000+ reviews.” While specific review platforms aren’t immediately linked on the homepage, this aggregate score suggests a positive user reception.

For businesses seeking a reliable PMS, these initial indicators are encouraging, pointing towards a solution that is both well-regarded and designed with user needs in mind.

The overall aesthetic suggests a focus on user experience and a contemporary approach to hospitality technology.

Key Messaging and Value Proposition

Newbook.cloud’s value proposition revolves around empowering property managers to centralize their operations.

The website highlights that their system “empowers you to drive your entire business from one, central platform.” This promise resonates with a common pain point in the hospitality industry: managing disparate systems and data silos. Aboustore.space Review

By offering a unified solution, Newbook aims to simplify daily tasks, reduce administrative burden, and free up time for delivering superior guest experiences.

Testimonials from various holiday parks and resorts further bolster this claim, providing real-world examples of how the software has positively impacted their businesses.

The site also subtly introduces its deep industry experience, noting that its creators “did exactly what you do,” lending credibility to their understanding of the hospitality sector’s unique challenges.

Newbook.cloud Features

Newbook.cloud positions itself as a comprehensive hospitality management solution, extending far beyond a basic property management system.

The website details a robust suite of integrated tools designed to cover nearly every aspect of property operations, from guest bookings to internal reporting and maintenance.

This integrated approach aims to create a seamless workflow, reducing the need for multiple, disconnected software solutions.

Core Property Management System PMS Capabilities

At the heart of Newbook’s offering is its Property Management System PMS. The website explains that this is the “engine room” for managing various aspects of a property.

Key functionalities highlighted include handling group bookings, split bookings, comprehensive guest information management, payment processing, and efficient check-in and check-out procedures.

The system also automates staff management and inventory tracking, aiming to make life “away from the front desk easier.” This centralization is critical for properties seeking to streamline their administrative tasks and improve overall operational efficiency.

Online Booking and Channel Management

Newbook.cloud emphasizes its robust online booking system and in-built channel manager. Algarviptravel.com Review

The online booking system is designed to simplify the booking process for guests, allowing properties to save on commission fees by driving direct bookings through their “fully branded web site.” The channel manager is presented as a crucial tool for managing “all of your online listings in one place, from one page,” even across “multiple booking channels.” This feature is vital for properties looking to maximize their online visibility and occupancy without the manual hassle of updating various listing sites individually.

The website also mentions a Central Reservation System, which eliminates the need to operate a separate booking engine for each property location, making it ideal for multi-property businesses.

Advanced Automation and Revenue Tools

The platform boasts advanced automation features aimed at boosting revenue and streamlining communications. This includes revenue management tools that offer reporting, valuable insights, packaging and specials options, and automated upselling. Properties can leverage features like waitlists, room upgrades, and add-ons to increase revenue when occupancy is high. Automated communication is another significant feature, with email templates for booking confirmations, check-ins, quotes, and surveys, along with two-way SMS for extensions, upgrades, and gate codes. The site also highlights automated reporting and insights, providing “a wide range of scheduled, automated and customized reports on occupancy, property, accrual, and cash-flow,” which are essential for informed decision-making and compliance.

Self-Service Technology and Guest Experience Enhancements

Newbook.cloud places a strong emphasis on self-service technology to enhance the guest experience. Features like Self-Service Kiosks and Key Cafe enable contactless check-in and key management, allowing guests to manage their stay seamlessly, even when staff aren’t physically present. Research cited on the website suggests that most guests prefer to self-manage processes like paperless check-in and check-out. These tools, integrated with a guest portal and booking upsells, aim to win guests over by providing convenience and control. Additionally, the platform supports events, facilities & activities management, allowing properties to track assets, manage F&B, organize activities, and take payments, further diversifying their revenue streams and guest offerings.

Newbook.cloud Pros & Cons

Understanding the strengths and weaknesses of any software solution is crucial before making a commitment.

Based on the information presented on the Newbook.cloud website, we can identify several potential advantages that make it an attractive option, as well as some areas where more information or consideration might be needed.

Advantages of Newbook.cloud

• Comprehensive All-in-One Solution: The most significant pro is its integration of PMS, online booking, channel management, and central reservation systems into a single platform. This eliminates the need for multiple software subscriptions and streamlines operations significantly. Testimonials often mention the ease of managing various aspects from “one place.”
• Strong Automation Capabilities: Newbook.cloud highlights extensive automation for tasks like communication, reporting, and even revenue management. This can drastically reduce administrative burden, free up staff time, and minimize human error, leading to more efficient operations.
• Focus on Guest Experience: Features like self-service kiosks, Key Cafe, and automated guest communication demonstrate a clear commitment to improving the guest journey, which is a key differentiator in the competitive hospitality market.
• Robust Reporting and Insights: The promise of “automated and customized reports on occupancy, property, accrual, and cash-flow” is a major plus for data-driven decision-making, helping properties identify trends and optimize performance.
• Industry Experience and Trust: The website mentions that its creators have a “long history in hospitality,” and it highlights being trusted by “over 55,000 users” and having a 4.8-star rating from “2,000+ reviews.” These factors suggest a reputable and experienced provider.
• Extensive Integrations: The platform boasts “literally stacks of integrations” with “all your favorite business tools.” This flexibility is vital for businesses that rely on specific third-party applications for accounting, marketing, or other specialized functions.

Areas for Further Consideration Implied Cons/Missing Info

• Pricing Transparency: The website does not provide specific pricing plans or tiers. Potential users must “Get in touch” or “Book a demo” to inquire about costs. This lack of upfront pricing can be a barrier for businesses trying to budget or compare solutions quickly.
• No Obvious Free Trial: While demos are offered, there’s no clear indication of a free trial period to test the software hands-on before committing. This can be a disadvantage for smaller businesses or those who prefer a self-guided evaluation.
• Implementation Complexity: While the system promises ease of use, implementing an “all-in-one” solution of this scale can still involve a significant learning curve and integration effort, especially for properties transitioning from legacy systems. The website does not detail the onboarding process or the level of support during implementation.
• Customer Support Details: While the site states they are “the team that’s got your back,” specific details about customer support hours, response times, or different support tiers e.g., phone, email, chat, dedicated account manager are not readily available on the homepage.
• Scalability for Very Small Businesses: While it appears suitable for various property sizes, it’s not explicitly clear if the system is overly complex or expensive for very small operations, such as a single vacation rental or a small B&B, compared to more niche-specific tools.
• Customization Limitations Unstated: While the website mentions “customization” in a testimonial, the extent to which the software can be tailored to unique business workflows or specific niche requirements isn’t detailed.

Newbook.cloud Alternatives

Given the extensive features and robust nature of Newbook.cloud, exploring alternatives within the property management software space is a smart move for any business looking to find the best fit.

The market offers a variety of solutions, each with its own strengths, catering to different property sizes, types, and budgets.

When considering alternatives, it’s essential to look for systems that align with ethical business practices, offer comprehensive features, and provide strong support.

Evaluating Alternatives Based on Business Needs

When looking at alternatives to Newbook.cloud, properties should consider their specific requirements: are they a small bed-and-breakfast needing a simple booking engine, or a large hotel chain requiring enterprise-level integration and advanced revenue management? The alternatives listed earlier—such as Cloudbeds, Little Hotelier, Mews, Rent Manager, ResNexus, Hostaway, and Smoobu—each cater to different segments of the hospitality market. Hayesgin.com Review

For instance, Smoobu might be a better fit for a single vacation rental due to its simplicity and affordability, while Mews or Cloudbeds could be more appropriate for larger, more complex hotel operations that demand extensive integrations and advanced automation.

Businesses should also factor in the overall cost of ownership, including subscription fees, implementation costs, and potential training expenses.

Key Considerations for Ethical Alternatives

From an ethical perspective, particularly for Muslim businesses, the core function of property management software managing bookings, guests, and property operations is generally permissible.

The focus should be on ensuring that the software itself doesn’t facilitate or promote impermissible activities.

This means avoiding platforms that primarily cater to or integrate heavily with:

• Gambling or betting platforms: Ensure the booking system isn’t designed for casinos or gambling resorts where the primary income is from prohibited activities.
• Interest-based financial products: While most PMS handle payments, ensure they don’t force interest-based lending or complex financial products that rely on riba.
• Immoral entertainment venues: While PMS are broad, a focus on general hospitality is permissible.
• Unethical data practices: Look for providers with strong privacy policies and ethical data handling.

The alternatives listed above, like Newbook.cloud, primarily serve the core needs of lodging management, which is an ethically sound business activity when conducted according to Islamic principles e.g., offering good service, honest dealings, maintaining safety and cleanliness.

How to Determine Legitimacy and Trustworthiness

While the Newbook.cloud website presents a professional facade and strong testimonials, a deeper dive into common indicators of legitimacy can provide further assurance.

This involves examining various aspects, from website technicalities to public perception and corporate transparency.

Website Technical Indicators of Trust

A legitimate website typically adheres to certain technical standards. For Newbook.cloud, the use of HTTPS indicated by the padlock icon in the browser address bar is a fundamental security measure, ensuring that data transmitted between the user and the website is encrypted. This is crucial for any platform handling sensitive business information or bookings. Another indicator is a well-maintained and regularly updated website, which Newbook.cloud appears to be, with fresh content and a modern design. The presence of clear privacy policies and terms of service is also vital, outlining how user data is handled and the legal framework of engagement. While not always visible on the homepage, these should be accessible via footers or dedicated legal sections. A robust website hosting infrastructure, often hinted at by fast loading times and minimal downtime, also suggests a serious operation.

Public Perception and Review Verification

While Newbook.cloud prominently displays a 4.8-star rating based on “over 2,000+ reviews,” a critical step is to independently verify these claims. Searching for “Newbook.cloud reviews” or “Newbook PMS reviews” on independent review platforms e.g., Capterra, G2, Software Advice can provide a more balanced view, including potential criticisms or nuanced feedback from current and former users. These platforms often require verified users to post reviews, adding credibility. Furthermore, looking for mentions of Newbook.cloud in industry publications, news articles, or forums can offer insights into its market standing and reputation. A company with a strong public presence and consistent positive feedback across various sources is generally more trustworthy. Checking their social media presence and engagement can also reveal how they interact with their customer base and address concerns. Themagiicians.com Review

Corporate Transparency and Contact Information

Legitimate businesses are typically transparent about their operations and provide clear ways to get in touch.

Newbook.cloud offers “Get in touch” and “Book a demo” buttons, which lead to contact forms.

However, the presence of a physical address, a phone number, and details about the company’s leadership e.g., “newbook cloud ceo” can further build trust.

A dedicated “About Us” page detailing the company’s history, mission, and team members adds a layer of accountability.

While the website mentions a “long history in hospitality,” more specific corporate information would enhance transparency.

Reputable companies also often have a strong online professional presence, such as active LinkedIn profiles for key personnel, which can be cross-referenced for legitimacy.

How to Cancel Newbook.cloud Subscription

For businesses considering Newbook.cloud, understanding the process for subscription cancellation is as important as knowing how to sign up.

While the Newbook.cloud website doesn’t explicitly detail a cancellation policy on its homepage, typical SaaS Software as a Service models offer standard procedures for managing subscriptions.

It’s crucial for users to review the full terms and conditions before committing, as these documents will contain the precise details regarding cancellation, notice periods, and any potential fees.

Understanding the Cancellation Process

Since Newbook.cloud operates on a subscription model, cancellation typically involves direct communication with their sales or support team. Pranamyogajoseph.com Review

The most common methods for initiating a cancellation would likely include:

• Contacting Customer Support: This is usually the primary channel. Users would likely need to submit a formal request via email, a support ticket system if available through their login portal, or a dedicated phone line.
• Reviewing Service Agreement/Contract: Upon signing up, users would enter into a service agreement or contract with Newbook.cloud. This document is the definitive source for cancellation terms, including required notice periods e.g., 30, 60, or 90 days, any early termination fees, and the process for data retrieval after cancellation.
• Dashboard Option: Some SaaS platforms provide an option to manage or cancel subscriptions directly within the user’s administrative dashboard after logging in e.g., via a “Billing” or “Account Settings” section. However, for enterprise-level software like a PMS, direct contact with a representative is often preferred to ensure proper offboarding.

Important Considerations Before Cancelling

Before initiating a cancellation, businesses should:

1. Backup Data: Ensure all critical property and guest data is backed up or exported from the Newbook.cloud system. Understand their data retention policy after cancellation.
2. Check Contractual Obligations: Verify the remaining term of the contract and any financial implications of early termination.
3. Plan Transition: Have an alternative PMS or data management solution ready to ensure a smooth transition and avoid operational disruptions.
4. Confirm Cancellation: Always request written confirmation of the cancellation from Newbook.cloud, including the effective date and confirmation that all future billing has ceased.
5. Newbook Cloud CEO / Management: If there are specific concerns or issues that led to the cancellation decision, addressing them directly with management or escalating to higher-ups if contact information is available might be an option before a final decision. While “newbook cloud ceo” information isn’t readily available, a general inquiry to their sales or support team should suffice.

Newbook.cloud Pricing

One of the most frequently asked questions for any software service is about its pricing structure. Unfortunately, based on the Newbook.cloud website, specific pricing details are not publicly displayed. This is a common practice for enterprise-level software solutions, particularly in niche markets like property management, where pricing can vary significantly based on a multitude of factors.

Absence of Public Pricing Information

The Newbook.cloud homepage encourages visitors to “Get in touch” or “Book a demo” to learn more about their services. This approach suggests that their pricing model is likely customized or tiered, tailored to the specific needs of each client. Factors that typically influence the cost of a PMS like Newbook.cloud include:

• Property Size: Number of rooms, units, or sites managed.
• Property Type: Hotels, resorts, holiday parks, RV parks, hostels, apartments, etc., may have different feature sets and corresponding costs.
• Required Features: Whether a client needs the full suite of tools PMS, Channel Manager, Booking Engine, Kiosks, etc. or only a subset.
• Volume of Bookings/Transactions: Some models might include transaction fees or scale based on booking volume.
• Support Level: Different tiers of customer support, training, and onboarding may incur varying costs.
• Contract Length: Longer contracts often come with lower monthly rates.

How to Obtain Pricing Information

To get a precise quote for Newbook.cloud, interested parties would need to:

1. Request a Demo: The website prominently features “Book a demo” calls to action. During a demo, a Newbook.cloud representative would typically assess the property’s specific requirements and provide a tailored proposal.
2. Make an Inquiry: The “Get in touch” option likely leads to a contact form where businesses can describe their needs, and a sales representative would then follow up with relevant information, including pricing.

While the lack of transparent pricing upfront can be inconvenient for initial comparison, it’s a standard practice for complex B2B software where a “one-size-fits-all” price doesn’t accurately reflect the value delivered to diverse clients.

Businesses should be prepared to discuss their operational scale and feature needs to receive an accurate quote.

Bookingsus.Newbook.cloud and Noreply Newbook.cloud Explained

When interacting with a sophisticated system like Newbook.cloud, users might encounter various subdomains and email addresses that serve specific functions.

Understanding these can help clarify the user experience and ensure smooth operation of the property management system.

Bookingsus.Newbook.cloud: Understanding its Function

The subdomain “bookingsus.newbook.cloud” strongly suggests a dedicated portal or interface for guest bookings or partner reservations. In the context of a property management system, this could serve several purposes: Cuscinobenessere.com Review

• Guest Booking Portal: This is most likely a customer-facing portal where guests can directly book accommodations for properties that utilize Newbook.cloud’s online booking engine. This allows guests to check availability, select rooms, and complete reservations.
• Booking Management for Partners: It might also be a specific interface for travel agents, online travel agencies OTAs, or other booking partners to manage their reservations or access allocated inventory for properties powered by Newbook.cloud.
• Specific Regional Instance: The “us” in “bookingsus” could potentially indicate a server or service instance specifically for users or properties located in the United States, allowing for localized data processing and compliance.

Essentially, if a user lands on “bookingsus.newbook.cloud,” they are likely interacting with a component of the Newbook system related to the reservation process, either as a guest making a booking or as a partner managing bookings.

This separation often helps with security, load balancing, and managing specific functionalities outside the main administrative dashboard.

[email protected]: What It Means for Communication

The email address “[email protected]” is a standard and common practice for automated email systems. When you receive an email from a “noreply” address, it signifies that the email was sent from an automated system and cannot receive direct replies.

• Automated Notifications: These emails are typically used for sending out automated notifications and confirmations, such as:
  • Booking confirmations
  • Check-in instructions
  • Payment receipts
  • Password reset links
  • Guest surveys
  • System alerts
• One-Way Communication: The purpose of a “noreply” address is to facilitate one-way communication from the system to the user without expecting a direct response. This helps manage email volume and ensures that customer support inquiries are routed through official channels e.g., a dedicated support email or contact form rather than being lost in an unmonitored inbox.
• Call to Action for Support: Legitimate “noreply” emails will usually include clear instructions on how to contact customer support if a recipient has questions or needs assistance, directing them to a monitored email address, phone number, or support portal.

Encountering “[email protected]” is a normal part of interacting with an automated online booking and management system, and it is not an indicator of illegitimacy.

It simply means that for inquiries or issues, users should refer to the designated contact methods provided by Newbook.cloud.

FAQ

What is Newbook.cloud?

Newbook.cloud is a cloud-based property management system PMS designed for the hospitality industry, including hotels, resorts, holiday parks, and apartment managers.

It aims to centralize and streamline operations, bookings, guest experiences, and revenue management.

Is Newbook.cloud a legitimate company?

Yes, based on its professional website, comprehensive feature descriptions, customer testimonials, and clear contact options, Newbook.cloud appears to be a legitimate software provider in the property management sector.

What types of properties can use Newbook.cloud?

Newbook.cloud caters to a wide range of accommodation types, including hotels, holiday parks, RV parks, motels, apartments, and potentially other similar hospitality businesses that require robust booking and operational management.

Does Newbook.cloud offer a free trial?

The Newbook.cloud website does not explicitly mention a free trial. Ltqvapor.com Review

Instead, it prompts users to “Book a demo” or “Get in touch” to learn more about their services, which is common for enterprise-level software.

How much does Newbook.cloud cost?

Newbook.cloud does not publicly display its pricing on its website.

Pricing is likely customized based on property size, features required, and specific client needs, requiring direct inquiry or a demo request to obtain a quote.

What are the main features of Newbook.cloud?

Key features include a Property Management System PMS, Online Booking System, Channel Manager, Central Reservation System, Enterprise solutions, Self-Service Kiosks, Key Cafe, Revenue Management, Automated Communication, Front Desk Management, Automated Reporting & Insights, Events/Facilities/Activities Management, and Self-Service Technology.

Is Newbook.cloud suitable for small businesses?

While Newbook.cloud appears comprehensive, its suitability for very small businesses or single-unit properties might depend on its pricing structure and the complexity of features.

It’s best to discuss specific needs with their sales team.

How does Newbook.cloud handle online bookings?

Newbook.cloud offers an Online Booking System that allows properties to host a fully branded website for direct bookings, aiming to reduce commission fees.

It also integrates with a Channel Manager to manage listings across multiple online travel agencies OTAs.

What is the purpose of “bookingsus.newbook.cloud”?

“bookingsus.newbook.cloud” likely refers to a specific portal or interface for guest bookings or reservations, possibly serving as a customer-facing booking engine or a regional instance for users in the United States.

Why do I receive emails from “[email protected]“?

Emails from “[email protected]” are automated notifications or confirmations e.g., booking confirmations, check-in instructions, payment receipts. They are sent from a system that cannot receive direct replies and are a standard practice for online services. Goo.io Review

How do I contact Newbook.cloud for support?

The website indicates options to “Get in touch” or “Book a demo.” For existing customers, support contact details are typically provided within their login portal or service agreement.

Does Newbook.cloud offer integrations with other software?

Yes, Newbook.cloud states it has “literally stacks of integrations” with various business tools, allowing seamless connection with existing software used by hospitality businesses.

What kind of support does Newbook.cloud provide during setup?

While the website mentions a “highly-trained team” and support, specific details about implementation support, onboarding processes, or dedicated account managers are not explicitly detailed on the homepage. Users should inquire during a demo.

Can Newbook.cloud help with revenue management?

Yes, the platform includes revenue management tools that offer reporting, valuable insights, packaging and specials, and automated upselling tools to increase revenue, especially during high occupancy.

How does Newbook.cloud enhance guest experience?

Newbook.cloud enhances guest experience through self-service technology like kiosks and Key Cafe, automated communications, and a guest portal, allowing guests more control and convenience during their stay.

Are there testimonials or case studies on Newbook.cloud?

Yes, the website features multiple customer testimonials from various holiday parks and resorts, along with links to “Keep reading” for more detailed case studies.

How does Newbook.cloud compare to competitors like Cloudbeds or Mews?

Newbook.cloud, like Cloudbeds and Mews, offers a comprehensive, integrated PMS solution.

The best choice depends on specific property size, type, budget, and desired feature depth.

Newbook appears strong in all-in-one functionality.

What is the “Key Cafe” feature in Newbook.cloud?

Key Cafe is a self-service technology feature that allows guests to unlock a digital key box at any time using a unique access code, streamlining key handover and return for contactless check-ins. Billionairesbrotherhood.com Review

Does Newbook.cloud offer solutions for multi-property management?

Yes, the website mentions features like the Central Reservation System and Enterprise solutions, which are designed to help manage a portfolio of different, unique properties with centralized availability, rates, and inventory.

How do I cancel my Newbook.cloud subscription?

The cancellation process is not detailed on the homepage.

Users would typically need to refer to their service agreement or contact Newbook.cloud’s customer support or sales team to understand the cancellation terms and procedures.