Floridatelehealth.com Review

Based on looking at the website, Floridatelehealth.com appears to be a legitimate platform offering personal emergency response systems PERS, specifically focusing on devices that connect users directly with family and caregivers.

The site, operating under the brand RescueTouch, emphasizes peace of mind through features like GPS tracking, instant communication, and fall detection, primarily aimed at assisting elderly individuals or those needing immediate family contact in emergencies.

Overall Review Summary:

Website Focus: Personal Emergency Response Systems PERS for direct family/caregiver contact.
Key Products: RescueTouch Pendant and RescueTouch Watch.
Core Feature: Direct-to-caregiver communication before emergency services.
Additional Features: GPS tracking, fall detection, low battery/inactivity alerts, call-in wellness checks.
Service Model: Month-to-month, contract-free, cancel anytime.
Monitoring Options: Optional 24/7 professional monitoring available.
Customer Support: Email and phone support with specified business hours for general inquiries and 24/7 for the monitoring center.
Transparency: Provides Terms of Service, Privacy Policy, and Refund and Returns Policy.
Ethical Consideration Islamic Perspective: The service appears to offer a beneficial and ethical product that promotes safety, care for elders, and family connectivity, aligning with Islamic values of maintaining family ties and ensuring well-being. It does not involve any forbidden categories such as interest-based transactions, gambling, or immoral content.

The Floridatelehealth.com site RescueTouch is designed to give families a direct line of communication with their loved ones who might need assistance, offering an alternative to traditional emergency services as the primary contact.

This approach can provide a comforting layer of security, especially for those whose family members live nearby and can respond quickly.

The site highlights ease of use, portability, and reliable cellular technology, aiming to address common concerns about elderly care and independent living.

With testimonials and clear descriptions of their devices and services, the platform strives to build trust with potential users.

Best Alternatives List:

Given the focus on personal safety and elder care technology, here are some ethical and reputable alternatives that align with similar values:

Life Alert
- Key Features: Renowned 24/7 emergency monitoring, fall detection, mobile units, medical alerts.
- Price or Average Price: Varies significantly based on package. typically starts around $30-$50/month with setup fees.
- Pros: Long-standing reputation, professional monitoring, quick response times.
- Cons: Can be more expensive, contracts might be required, some users report aggressive sales tactics.
Medical Guardian
- Key Features: Wide range of devices at-home, mobile, smartwatches, 24/7 monitoring, fall detection, GPS tracking, caregiver app.
- Price or Average Price: Plans start around $29.95/month. devices can be purchased or rented.
- Pros: Flexible plans, modern devices, strong customer service reputation, good for active seniors.
- Cons: Higher upfront costs for device purchase, some advanced features might be add-ons.
Bay Alarm Medical
- Key Features: No long-term contracts, various alert systems in-home, mobile, SOS smartwatch, fall detection, caregiver tracking.
- Price or Average Price: Starts from $24.95/month.
- Pros: Affordable, no contracts, good customer reviews, dedicated customer support.
- Cons: Limited advanced features compared to some competitors, device options might be simpler.
Aloe Care Health
- Key Features: Voice-activated smart hub, mobile companion, fall detection, air quality monitoring, caregiver app for family communication.
- Price or Average Price: Hub plans start around $29.99/month, mobile units extra.
- Pros: Integrated voice-activated technology, focuses on holistic elder care, good for tech-savvy users and families.
- Cons: Can be more expensive due to advanced features, requires Wi-Fi for full functionality.
Lively Mobile Plus Part of Best Buy Health
- Key Features: One-touch access to urgent response, nurses, and doctors Urgent Care, built-in GPS, fall detection.
- Price or Average Price: Device purchase around $49.99, service plans start at $24.99/month.
- Pros: Simple to use, strong health and safety features, backed by Best Buy.
- Cons: Requires a Lively health and safety plan, potentially less focus on direct family contact unless combined with other apps.
MobileHelp
- Key Features: Mobile and in-home systems, GPS tracking, fall detection, duo systems for couples, caregiver portal.
- Price or Average Price: Plans start from $19.95/month for basic models.
- Pros: Wide range of products, customizable plans, competitive pricing.
- Cons: Some reports of customer service issues, specific device features can vary significantly by plan.
Philips Lifeline
- Key Features: Long-standing leader in medical alert services, comprehensive in-home and mobile systems, fall detection, auto-alert.
- Price or Average Price: Plans typically start around $29.95/month.
- Pros: Highly reliable, professional monitoring, trusted brand with extensive experience.
- Cons: Can be pricier than some newer competitors, device aesthetics might be less modern.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Floridatelehealth.com Review & First Look

Based on an initial assessment of Floridatelehealth.com, operating as RescueTouch, the website presents a clear and concise offering: personal emergency response systems PERS designed for direct family and caregiver communication.

This immediately distinguishes it from many traditional medical alert systems that primarily connect to 911 or professional monitoring centers first.

The emphasis on “Prioritizing Family and Caregivers in Every Alert!” sets the tone for a service that aims to empower family units in managing elder care or personal safety.

It’s a niche focus that could appeal greatly to those who prefer a more personalized and immediate response from trusted individuals rather than an external emergency service as the first point of contact.

The Direct-to-Caregiver Model

The core value proposition here is the direct link to pre-selected family members or caregivers.

Instead of relying solely on a 24/7 monitoring center to dispatch emergency services, RescueTouch devices are programmed to call and text chosen contacts first.

This can be incredibly beneficial for scenarios where an immediate family response is more appropriate or efficient, such as a minor fall at home where a family member can assist quickly without involving paramedics.

Transparency and Information Availability

A solid website always provides crucial information upfront.

Floridatelehealth.com does a decent job in this regard.

They clearly state their core services, show the devices Pendant and Watch, and present a list of “Key Benefits of Choosing Us.” More importantly, they provide links to their Terms of Service, Privacy Policy, and Refund and Returns Policy. This level of transparency is a strong indicator of a legitimate business, offering consumers a clear understanding of their rights and obligations before committing. Gold4fans.com Review

Initial Impressions of User Experience

The website’s layout is clean and relatively easy to navigate.

The main offerings are prominently displayed, and testimonials provide social proof, which can be a powerful trust-building element.

Contact information, including email and multiple phone numbers with business hours, is readily available.

This ease of access to information and support channels contributes positively to the overall first impression, suggesting a company that values clear communication with its potential and existing customers.

Floridatelehealth.com Features

Floridatelehealth.com, through its RescueTouch brand, packs a suite of features into its personal emergency response devices, aiming to provide comprehensive safety and communication.

It’s about connecting with your trusted circle first.

Direct-To-Caregiver Calling and Text Notifications

The cornerstone of RescueTouch’s offering is its “Direct-To Caregiver Calling at the Press of a Button.” This means that when the user presses the alert button, the device initiates calls and sends text messages directly to a pre-programmed list of family members or caregivers.

Sequential Calling: The system will typically call contacts in a pre-set order until someone answers.
Text Alerts: Simultaneous text messages can be sent to all designated contacts, informing them of the alert and potentially providing a GPS location link.
Benefit: This reduces the reliance on emergency services for non-life-threatening situations and ensures a familiar face is often the first responder.

PinPoint GPS™ with Google Maps

Location tracking is a critical feature, especially for active seniors or those prone to wandering.

The integration of “PinPoint GPS™ with Google Maps” allows caregivers to accurately locate the device wearer.

Real-time Tracking: Caregivers can see the user’s location on a map via a smartphone or computer.
Geofencing Capabilities Implied: While not explicitly stated, GPS tracking often allows for setting up virtual boundaries, alerting caregivers if the user enters or leaves a specific area. This can be invaluable for individuals with cognitive impairments.
Peace of Mind: Knowing where a loved one is at all times offers significant peace of mind, particularly if they are out of the house.

Fall Alerts with Adjustable Sensitivity

Accidental falls are a major concern for seniors. Elitetradersuniversity.com Review

RescueTouch devices are equipped with “Fall Alerts with Adjustable Sensitivity,” a crucial feature for automatic detection.

Automatic Detection: Sensors within the device can detect sudden changes in movement and orientation indicative of a fall.
Adjustable Sensitivity: The ability to adjust sensitivity helps minimize false alarms while ensuring genuine falls are detected.
Immediate Notification: Upon detecting a fall, the device automatically triggers an alert to caregivers, even if the user is unable to press the button.

Optional 24/7 Monitoring and Call-in Feature

While the primary focus is on direct caregiver contact, Floridatelehealth.com also offers an “Optional 24/7 Monitoring for Around-the-clock Protection.” This blends the direct family approach with professional support when needed.

Hybrid Approach: Users can choose to have professional monitoring as a backup or primary contact point, depending on their needs and family availability.
Enhanced Security: For situations where family members might be unreachable, the 24/7 monitoring center provides an essential safety net.
Call-in Feature: The “Call-in Feature to Perform Wellness Checks from Anywhere, Anytime” allows caregivers to directly call the device, turning it into a two-way communication tool. This is excellent for simple check-ins or confirming well-being.

Floridatelehealth.com Pros & Cons

When evaluating any service, it’s essential to weigh the advantages against the potential drawbacks.

Floridatelehealth.com, operating as RescueTouch, offers some distinct benefits but also presents certain limitations depending on a user’s specific needs and expectations from a personal emergency response system.

Pros of Floridatelehealth.com RescueTouch

The advantages of choosing RescueTouch primarily stem from its unique direct-to-caregiver communication model and flexible service terms.

Direct Family/Caregiver Communication First: This is arguably the biggest selling point. The system prioritizes contacting pre-selected family members or caregivers before emergency services.
- Benefit: For many families, this offers a more personal, immediate, and often faster response in non-critical situations, avoiding unnecessary emergency calls and maintaining family involvement in care. It aligns with the Islamic value of strong family ties and mutual support.
No Long-Term Contracts Month-to-Month Service: The website explicitly states “Month to Month Service” and “Cancel Anytime Freedom to cancel without any penalties.”
- Benefit: This flexibility is a significant advantage, particularly for those who are hesitant about long-term commitments or whose care needs might change. It reduces financial risk and offers peace of mind regarding ongoing costs.
GPS Tracking PinPoint GPS™: The inclusion of GPS tracking with Google Maps integration is a vital safety feature.
- Benefit: It allows caregivers to pinpoint the exact location of the device wearer, crucial for individuals who are active outdoors or have conditions like dementia that might lead to wandering.
Automatic Fall Detection: This feature significantly enhances safety, especially for elderly users at risk of falls.
- Benefit: It provides an automatic alert to caregivers even if the user is disoriented or unable to press the button after a fall, ensuring prompt assistance.
Two-Way Communication: Devices feature “Innovative Voice Prompts to Assist and Reassure Users” and a “Call-in Feature.”
- Benefit: The ability to speak directly through the device offers reassurance to the user and allows caregivers to assess the situation immediately.
Nationwide Coverage: Utilizing the “Latest and Largest LTE Cellular Network Technology” ensures broad connectivity.
- Benefit: This means the device can function reliably across the United States, providing peace of mind whether at home or traveling.
Money-Back Guarantee: The website mentions a “Moneyback Guarantee.”
- Benefit: This demonstrates confidence in their product and offers a safety net for new customers, reducing the risk of dissatisfaction.

Cons of Floridatelehealth.com RescueTouch

While the direct-to-caregiver model has its strengths, it also presents considerations that might not suit everyone.

Reliance on Caregiver Availability: The primary reliance on family or caregiver response means that if designated contacts are unavailable e.g., sleeping, at work, out of cell range, the response could be delayed.
- Consideration: While optional 24/7 monitoring is offered, its role as a primary or secondary contact needs to be thoroughly understood. If family members are consistently busy, this model might not be as effective as a direct line to professional emergency dispatch.
No Dedicated Mobile App Not Explicitly Stated: The website does not explicitly mention a dedicated mobile app for caregivers to manage alerts, track location, or adjust settings. While Google Maps is used for GPS, a comprehensive app often enhances user experience and control.
- Consideration: Without a dedicated app, caregivers might rely on text messages and phone calls, which can be less streamlined for managing multiple alerts or checking history.
Limited Device Variety: The website prominently features two main devices: the Pendant and the Watch.
- Consideration: While these cover basic needs, some competitors offer a wider range of devices, including discreet jewelry-like options, smart home integrations, or more advanced medical alert systems.
Potential for Misinterpretation of “Telehealth”: The domain “Floridatelehealth.com” might lead some users to expect broader telehealth services e.g., virtual doctor consultations, remote patient monitoring for specific conditions rather than purely emergency response devices.
- Consideration: This could lead to a mismatch in user expectations, although the content on the site quickly clarifies the true nature of the service.
Cost Transparency for Optional Monitoring: While the devices and month-to-month service are clear, the specific pricing details for the “Optional 24/7 Monitoring” are not immediately visible on the homepage, requiring a call to inquire.
- Consideration: Full price transparency for all services, especially key optional add-ons, would enhance user trust and decision-making.

Floridatelehealth.com Alternatives

When it comes to personal safety and elder care technology, the market offers a diverse range of alternatives to Floridatelehealth.com RescueTouch. These options vary in their primary monitoring approach, device types, and additional features.

While RescueTouch focuses on direct family/caregiver communication, many alternatives lean heavily on professional 24/7 monitoring.

Choosing the right one often comes down to individual needs, the availability of family support, and budget.

1. Life Alert

A household name in the medical alert industry, Life Alert has been providing services for decades. Ozassignments.com Review

Key Distinction: Primarily focuses on professional 24/7 monitoring, dispatching emergency services directly.
Products: Offer in-home units and mobile units, often with large, easy-to-press buttons.
Features: Emergency button, some fall detection capabilities, two-way voice communication.
Consideration: Known for longer-term contracts and potentially higher costs compared to some newer competitors. Often marketed as a “last resort” system for direct emergency contact.
Find more information: Life Alert

2. Medical Guardian

One of the most popular and highly-rated medical alert system providers today, Medical Guardian offers a blend of traditional and modern solutions.

Key Distinction: Comprehensive suite of devices for various lifestyles, backed by 24/7 professional monitoring.
Products: Includes standard in-home systems, mobile GPS-enabled devices, and even smartwatches MGMove.
Features: GPS tracking, fall detection, caregiver apps for family connectivity allowing family to track location and status, voice communication.
Consideration: Offers robust features and reliability, but device purchase costs can be a factor depending on the plan.
Find more information: Medical Guardian

3. Bay Alarm Medical

Known for its affordable, contract-free plans and strong customer service, Bay Alarm Medical is a solid choice for those seeking reliability without long-term commitments.

Key Distinction: No long-term contracts and transparent pricing, making it a flexible option.
Products: Offers in-home, mobile, and smartwatch SOS Smartwatch options.
Features: 24/7 professional monitoring, fall detection, GPS tracking, and a caregiver tracking portal.
Consideration: Provides excellent value for money and good customer support, appealing to budget-conscious users.
Find more information: Bay Alarm Medical

4. Aloe Care Health

This system stands out for its voice-activated hub and integrated smart features designed for holistic elder care within the home.

Key Distinction: Focuses on a “smart home” approach to elder care, integrating voice technology and environmental monitoring.
Products: A voice-activated smart hub, mobile personal emergency response device, and a caregiver app.
Features: Voice-activated calls, automatic fall detection, air quality monitoring, motion detection, and seamless communication with caregivers through a dedicated app.
Consideration: More technologically advanced, potentially higher upfront cost for the hub, and might require a stable internet connection for full functionality.
Find more information: Aloe Care Health

5. Lively Mobile Plus Best Buy Health

Part of Best Buy Health, Lively Mobile Plus offers a simple, powerful device with a strong focus on health and safety services.

Key Distinction: Integrates urgent response with access to nurses and doctors through its Urgent Care service.
Products: A small, portable device with a single button.
Features: One-touch access to 24/7 urgent response, built-in GPS, optional fall detection, and an Urgent Care button for non-emergency medical advice.
Consideration: Requires a Lively health and safety plan, which can add to monthly costs, but offers convenience for those who also need medical consultation.
Find more information: Lively Mobile Plus

6. MobileHelp

A widely recognized provider, MobileHelp offers various systems designed to keep seniors safe both at home and on the go.

Key Distinction: Provides a range of customizable options, including systems designed for couples.
Products: In-home systems, mobile systems with GPS, and specialized Duo systems.
Features: 24/7 professional monitoring, GPS tracking, fall detection, and a caregiver portal for family access.
Consideration: Generally competitive pricing, but ensure the specific features you need are included in your chosen plan.
Find more information: MobileHelp

7. Philips Lifeline

As one of the pioneers in the medical alert industry, Philips Lifeline is known for its reliability and comprehensive services.

Key Distinction: A long-standing, highly trusted brand with extensive experience in medical alert systems.
Products: Offers both in-home and mobile systems, including an AutoAlert option for fall detection.
Features: 24/7 professional monitoring, two-way voice communication, and reliable technology.
Consideration: Often seen as a more premium option, potentially with higher monthly fees than some competitors, but backed by a strong reputation for dependability.
Find more information: Philips Lifeline

Each of these alternatives provides a distinct approach to personal safety, with varying emphasis on professional monitoring versus direct family contact.

It’s crucial for consumers to assess which model best fits their unique situation and support network.

How to Cancel Floridatelehealth.com Subscription

One of the significant advantages highlighted by Floridatelehealth.com RescueTouch is its commitment to “Month to Month Service” and “Cancel Anytime Freedom to cancel without any penalties.” This approach significantly reduces the commitment barrier for users and offers flexibility, which is highly desirable in personal alert systems where needs can change.

While the website provides general assurance, the specific steps for cancellation typically involve a direct communication process. Indianacharyaonlineshoppingcenter.blogspot.com Review

Understanding the No-Penalty Cancellation Policy

The “Cancel Anytime” policy is a strong pro for Floridatelehealth.com.

This means users are not locked into long-term contracts e.g., 1-year or 2-year agreements that often come with early termination fees.

It aligns with ethical business practices, ensuring customers are not bound by unfavorable terms.

Steps for Cancelling Your RescueTouch Service

Based on industry standards for subscription services, especially those involving physical devices, the cancellation process for RescueTouch would generally follow these steps:

Review Your Agreement: Although RescueTouch states “no penalties,” it’s always prudent to review the Terms of Service and Refund and Returns Policy to understand any specific notice periods or device return instructions.
Contact Customer Service Directly: The most reliable way to cancel is by contacting RescueTouch’s customer service.
- Phone: Call their Business Number 800-888-7565 during business hours Every Day from 8 am – 8 pm EST. This allows for immediate confirmation and a direct conversation.
- Email: Send an email to [email protected]. Ensure you include your account number, the name on the account, and clearly state your intention to cancel the service. Request a confirmation email.
Provide Necessary Information: Be prepared to provide your account details, device ID, and personal identification to verify your ownership of the account.
Confirm Cancellation: After initiating the cancellation, ask for a confirmation number or email stating that your service has been canceled and the date of termination. This documentation is crucial for your records.
Return Equipment If Applicable: Most personal emergency response systems require the return of leased or provided equipment upon cancellation. The Refund and Returns Policy or the customer service representative will provide instructions on how to return the device e.g., shipping label, return address.
- Important: Ensure the device is returned within the specified timeframe and in good condition to avoid any potential unstated fees for unreturned equipment.

Why Direct Contact is Key

For services like medical alert systems, direct communication especially via phone is usually the most effective method for cancellation.

It minimizes misunderstandings, allows for immediate processing, and provides an opportunity to resolve any potential issues or answer questions about the return process.

While email is an option, following up with a phone call after sending an email can ensure your request is seen and processed promptly.

Floridatelehealth.com Pricing

Understanding the pricing model for Floridatelehealth.com RescueTouch is crucial for potential users.

While the website emphasizes flexibility with its “Month to Month Service” and “Cancel Anytime” policy, precise figures for all its offerings, especially the optional 24/7 monitoring, are not immediately displayed on the homepage.

This approach is common in the industry, often requiring a direct call for a personalized quote. M.bilaxy.com Review

Core Pricing Model: Subscription-Based

RescueTouch operates on a subscription model, implying a recurring monthly fee for the service.

This is standard for personal emergency response systems, as it covers the cost of maintaining the cellular connection, the platform for alerts, and customer support.

No Upfront Device Cost Implied: While not explicitly stated as “free devices,” the common industry practice for subscription-based medical alert systems is that the device itself is leased or provided as part of the monthly service fee, rather than a separate upfront purchase. Users would need to confirm this directly.
Contract-Free Advantage: The key takeaway from the pricing model is the absence of long-term contracts. This is a significant draw, as it eliminates the financial burden of being tied to a service for a year or more and the associated early termination fees. This flexibility is a strong ethical point, prioritizing customer freedom.

What is Included in the Base Service?

Based on the features listed, a base monthly subscription likely includes:

Device Access: Use of either the RescueTouch Pendant or RescueTouch Watch.
Cellular Connectivity: Utilization of the “Latest and Largest LTE Cellular Network Technology.”
Direct-To-Caregiver Calling & Text Alerts: The core functionality of contacting family members.
PinPoint GPS™ with Google Maps: For location tracking.
Fall Alerts with Adjustable Sensitivity: Automatic detection.
Call-in Feature: For wellness checks.
Automatic Text Alerts: For low battery and inactivity.

Pricing for Optional 24/7 Monitoring

The website clearly states “Optional 24/7 Monitoring for Around-the-clock Protection.” However, the cost for this crucial add-on is not disclosed.

Industry Standard: Typically, adding 24/7 professional monitoring to a basic service plan can increase the monthly fee by a significant amount, often ranging from $10 to $20+ per month, depending on the provider and the extent of monitoring.
Why It’s Important to Inquire: Users interested in this enhanced level of protection must contact RescueTouch directly via their Business Number 800-888-7565 or Monitoring Center 877-206-9141 to get an accurate quote for this specific service. It’s vital to clarify what the 24/7 monitoring entails and if it acts as a primary or secondary response system after caregiver attempts.

Overall Cost Transparency

While Floridatelehealth.com is transparent about its “no contract” policy, the lack of specific pricing figures for the base service and especially the optional monitoring on the main page means potential customers need to make an extra effort to get a full cost breakdown.

This is a common industry practice, but it’s always beneficial for consumers to push for clear, itemized pricing before committing. When speaking with sales, be sure to ask about:

The exact monthly cost for the device and direct-to-caregiver service.
The additional monthly cost for 24/7 professional monitoring.
Any activation fees or hidden charges.
The cost of replacing a lost or damaged device.

Floridatelehealth.com vs. Leading Competitors: A Comparative Look

When evaluating Floridatelehealth.com RescueTouch against leading competitors like Life Alert, Medical Guardian, and Bay Alarm Medical, it’s clear that each system has its unique selling propositions and target audiences.

The primary differentiator for RescueTouch lies in its direct-to-caregiver communication model.

RescueTouch vs. Life Alert

RescueTouch: Emphasizes contacting family/caregivers first. Offers month-to-month flexibility.
Life Alert: Synonymous with direct 24/7 emergency service dispatch e.g., 911. Known for long-term contracts.
Key Difference: RescueTouch empowers families as the initial responders, while Life Alert focuses on immediate professional emergency services. Life Alert typically serves those who need immediate public emergency response without family intervention.
Target Audience: RescueTouch is for families with available caregivers who can respond quickly. Life Alert is for individuals who prioritize immediate professional medical or emergency assistance.

RescueTouch vs. Medical Guardian

RescueTouch: Core focus on direct family alerts, with optional 24/7 monitoring. Good for active seniors who want direct family contact.
Medical Guardian: Offers a wide range of devices in-home, mobile, smartwatches with comprehensive 24/7 professional monitoring and a robust caregiver app for family tracking and communication.
Key Difference: Medical Guardian provides a more integrated “caregiver app” experience and a broader selection of modern devices like smartwatches. Its default is professional monitoring, with family communication as an add-on. RescueTouch’s default is family contact, with professional monitoring as the add-on.
Target Audience: RescueTouch is ideal for those who value direct family interaction as the primary alert system. Medical Guardian is for those who want a comprehensive, professionally monitored system with advanced features and a dedicated caregiver app for seamless family involvement.

RescueTouch vs. Bay Alarm Medical

RescueTouch: Flexible, month-to-month, focuses on direct caregiver contact.
Bay Alarm Medical: Also offers contract-free plans and competitive pricing. Primarily relies on 24/7 professional monitoring.
Key Difference: While both offer contract flexibility, Bay Alarm Medical’s core service is professional monitoring with established protocols for dispatching emergency services. RescueTouch’s primary function is to contact family.
Target Audience: RescueTouch suits those whose immediate support network consists of family. Bay Alarm Medical is for users who prefer professional monitoring for reliability and direct emergency dispatch, but appreciate the financial flexibility of no contracts.

Overall Comparison Summary

Feature/Provider	Floridatelehealth.com RescueTouch	Life Alert	Medical Guardian	Bay Alarm Medical
Primary Alert Target	Family/Caregivers first optional 24/7 monitor	24/7 Professional Monitor direct 911 dispatch	24/7 Professional Monitor with caregiver app	24/7 Professional Monitor
Contracts	Month-to-month, cancel anytime	Often long-term	Flexible, no long-term contracts	Flexible, no long-term contracts
GPS Tracking	Yes	Limited/Varies by device	Yes, robust	Yes
Fall Detection	Yes	Yes, on select devices	Yes	Yes
Device Variety	Pendant, Watch	Limited In-home, Mobile	Wide In-home, Mobile, Smartwatch	Good In-home, Mobile, Smartwatch
Caregiver App	Not explicitly stated/Less emphasis on dedicated app	No	Yes, comprehensive	Yes, a portal
Pricing Transparency	Requires inquiry for 24/7 monitoring	Requires inquiry, often higher	Good, but device purchase might be extra	Good

In conclusion, RescueTouch carves out a niche for families who prioritize direct, immediate connection with their loved ones in an emergency.

It’s a valuable option for those with a robust and available family support system. Dailyforex.com Review

However, for individuals requiring guaranteed professional 24/7 emergency dispatch as a primary contact or those desiring a more sophisticated caregiver app ecosystem, competitors like Medical Guardian or Bay Alarm Medical might offer a more comprehensive solution.

Life Alert remains a strong contender for those who want the most direct and recognized emergency service connection.

Floridatelehealth.com Ethical Considerations

When evaluating Floridatelehealth.com RescueTouch from an ethical perspective, particularly within the framework of Islamic principles, several aspects stand out positively.

The core service offered—personal emergency response systems PERS for the safety and well-being of individuals, particularly the elderly or vulnerable—aligns well with fundamental Islamic values.

Preservation of Life and Well-being

Islam places a high emphasis on the preservation of life hifz al-nafs and promoting well-being.

Devices that provide immediate assistance in emergencies directly contribute to this.

RescueTouch’s systems, by offering quick communication channels for help, can prevent serious injuries, mitigate the impact of emergencies, and potentially save lives.

This service is a means of extending care and vigilance, which is highly encouraged.

Maintaining Family Ties `Silat al-Rahim`

A distinct feature of RescueTouch is its prioritization of direct communication with family members and caregivers.

This strongly resonates with the Islamic principle of Silat al-Rahim, which emphasizes maintaining and strengthening family bonds. Buyusasmmservice.com Review

By enabling a loved one to contact family first in an emergency, the service reinforces the role of family in mutual support and care, ensuring that family members are the first to know and respond, which is often emotionally reassuring for the individual in distress.

This direct family involvement fosters a stronger sense of communal responsibility and care within the family unit.

Providing Assistance and Support

The act of providing assistance to those in need is a cornerstone of Islamic ethics.

RescueTouch, by facilitating immediate communication for help, embodies this principle.

It helps individuals who might be unable to call for help themselves, offering a technological solution to support the vulnerable members of society.

This includes features like fall detection, which assists those who might be incapacitated after an accident.

Transparency and Fair Dealings

The website’s clear mention of “Month to Month Service” and “Cancel Anytime Freedom to cancel without any penalties,” along with readily available links to Terms of Service, Privacy Policy, and Refund and Returns Policy, demonstrates a commitment to transparency and fair dealings.

No Riba Interest: There is no indication of interest-based loans, complex financial products, or deceptive billing practices Riba, which are strictly prohibited in Islam. The service is a straightforward exchange for a safety device and a communication service.
No Gambling/Fraud: The nature of the business is entirely unrelated to gambling, scams, or financial fraud, ensuring it operates within permissible ethical boundaries.
Clear Policies: Providing clear return and cancellation policies allows consumers to make informed decisions and avoids situations where individuals are financially exploited or trapped in unfavorable contracts. This aligns with Islamic injunctions against deceit and unjust transactions.

Absence of Forbidden Elements

Crucially, the products and services offered by Floridatelehealth.com do not fall into any forbidden categories in Islam.

There is no involvement with alcohol, cannabis, gambling, pornography, podcast/movies, or anything that promotes immoral behavior.

The focus is purely on safety, communication, and welfare. Leatherchase.com Review

In summary, Floridatelehealth.com, through its RescueTouch services, presents a highly ethical and permissible offering from an Islamic standpoint.

Its emphasis on family involvement, preservation of life, and transparent business practices aligns with core Islamic principles of care, compassion, and justice in transactions.

FAQ

What is Floridatelehealth.com?

Floridatelehealth.com is the online presence for RescueTouch, a provider of personal emergency response systems PERS designed to connect individuals, primarily seniors, with their family and caregivers in emergency situations, offering an alternative or supplement to traditional 911 services.

How does Floridatelehealth.com RescueTouch work?

RescueTouch devices Pendant or Watch are equipped with a button that, when pressed, initiates calls and sends text messages to a pre-programmed list of family members or caregivers, notifying them of an emergency and providing location information via GPS.

Does RescueTouch offer 24/7 professional monitoring?

Yes, RescueTouch offers “Optional 24/7 Monitoring for Around-the-clock Protection” as an additional service.

You would need to contact them directly to inquire about the pricing and details of this service.

Are there contracts with Floridatelehealth.com?

No, Floridatelehealth.com explicitly states “Month to Month Service” and “Cancel Anytime Freedom to cancel without any penalties,” indicating a contract-free subscription model.

What kind of devices does RescueTouch offer?

RescueTouch primarily offers two types of devices: the RescueTouch Pendant, a compact and easy-to-wear button, and the RescueTouch Watch, a GPS-enabled watch with similar safety features.

Does RescueTouch devices have GPS tracking?

Yes, both the RescueTouch Pendant and Watch are equipped with “PinPoint GPS™ with Google Maps” to locate loved ones in an emergency.

Is fall detection included with RescueTouch devices?

Yes, RescueTouch devices offer “Fall Alerts with Adjustable Sensitivity” to automatically detect falls and notify caregivers. Discoverair.com Review

Can caregivers call the RescueTouch device?

Yes, the devices feature a “Call-in Feature to Perform Wellness Checks from Anywhere, Anytime,” allowing caregivers to initiate a call to the device.

How does RescueTouch notify caregivers?

RescueTouch uses both direct phone calls and text message notifications and alerts to keep caregivers informed when an emergency button is pressed or a fall is detected.

Is Floridatelehealth.com a legitimate company?

Based on the detailed information provided on the website, including clear product descriptions, testimonials, contact information, and transparent policies Terms of Service, Privacy Policy, Refund Policy, Floridatelehealth.com RescueTouch appears to be a legitimate provider of personal emergency response systems.

What is the primary difference between RescueTouch and traditional medical alert systems?

The primary difference is RescueTouch’s emphasis on contacting family and caregivers first, before emergency services.

Traditional systems often connect directly to a 24/7 professional monitoring center that dispatches 911.

How do I contact Floridatelehealth.com customer service?

You can contact them via email at [email protected] or by phone at their Business Number 800-888-7565 during business hours 8 am – 8 pm EST, every day. Their Monitoring Center number is 877-206-9141 and is available 24/7.

What cellular network does RescueTouch use?

RescueTouch states they use the “Latest and Largest LTE Cellular Network Technology” to ensure nationwide coverage.

What happens if a caregiver is unreachable when an alert is sent?

While the website prioritizes family contact, the option for 24/7 professional monitoring can act as a backup if caregivers are unavailable.

It is advisable to clarify the exact protocol for this scenario with their customer service.

Is there a money-back guarantee for RescueTouch?

Yes, the website mentions a “Moneyback Guarantee” for their service, though specific terms would be outlined in their Refund and Returns Policy. Boneandblock.com Review

How do I cancel my RescueTouch subscription?

You can cancel by contacting their customer service directly via phone 800-888-7565 or email [email protected] and following their instructions, which typically involve returning the device.

Are there any setup fees or hidden charges for Floridatelehealth.com?

The website emphasizes “Month to Month Service” with “no penalties” for cancellation.

However, it’s always best to ask about any potential activation fees or costs for device replacement when inquiring about pricing.

Can Floridatelehealth.com devices be used outside of Florida?

Yes, despite the domain name, RescueTouch claims “Nationwide Coverage” utilizing LTE cellular technology, meaning the devices are designed to work across the United States.

What are the business hours for Floridatelehealth.com support?

Their general business support operates every day from 8 am – 8 pm EST. The monitoring center operates 24/7.

Does RescueTouch provide alerts for low battery or inactivity?

Yes, the system provides “Automatic Text Alerts for Low Battery and Inactivity” to keep caregivers informed about the device’s status and the user’s activity level.