Prestigefloorsoflymm.co.uk Review

Based on looking at the website, Prestigefloorsoflymm.co.uk presents itself as a legitimate and established flooring service provider based in Lymm, Warrington, and Cheshire, UK. The site highlights over 24 years of experience in fitting, sanding, and restoring wooden floors, with the owner, Mike Evans, personally managing all work. The listed collaborations with well-known retailers like John Lewis and Porcelanosa, alongside a focus on attention to detail and aftercare, suggest a professional operation. However, several crucial elements typically found on trusted, modern business websites are notably absent, leading to a cautious recommendation.

Overall Review Summary:

Website Design & User Experience: Functional but basic. Lacks modern design elements and intuitive navigation.
Transparency & Trust Signals: Strong anecdotal evidence (24 years experience, specific names like Mike Evans, partnerships). Lacks formal trust badges, external reviews, or detailed legal pages.
Key Information Availability: Contact details are prominent (phone, WhatsApp), and services are clearly listed. Pricing information is absent.
Security & Privacy: A cookie policy is mentioned, but a comprehensive privacy policy and terms of service are not immediately visible. The site does not appear to use HTTPS, a fundamental security standard for all websites today.
Online Presence & Engagement: No discernible blog, social media links, or online booking system, which limits engagement and modern customer interaction.
Ethical Considerations: The business provides a legitimate service (flooring). No inherently unethical practices are evident from the provided text.

While the service offered by Prestige Floors of Lymm appears to be a legitimate and essential home improvement service, the website itself falls short of modern expectations for transparency, security, and user experience. For a business with over two decades of experience and high-profile clients, the online representation could be significantly improved to instil greater confidence and provide a smoother customer journey.

Here are some excellent alternatives for home improvement services in the UK, focusing on ethical and high-quality providers:

B&Q
- Key Features: Wide range of home improvement products, including flooring, tools, and accessories. Offers delivery and click-and-collect.
- Average Price: Varies significantly by product.
- Pros: Extensive product selection, reputable brand, often provides project guides and advice.
- Cons: Can be overwhelming with choices, installation services are usually third-party.
Wickes
- Key Features: Specialises in home improvement materials, including a strong focus on kitchens, bathrooms, and flooring. Offers design services and trade accounts.
- Average Price: Competitive, often runs promotions.
- Pros: Good balance of DIY and trade options, clear product information, reliable delivery.
- Cons: Less emphasis on bespoke services, mainly a product supplier.
Toolstation
- Key Features: Primarily focuses on tools and building materials, essential for any home renovation project. Fast click-and-collect service.
- Average Price: Generally good value for trade-quality tools.
- Pros: Convenient for quick purchases of essential items, reliable stock, strong for trade professionals.
- Cons: Not a service provider for fitting, more of a product supplier.
Screwfix
- Key Features: Similar to Toolstation, offering a vast array of trade tools, electrical, plumbing, and building materials. Very popular for quick access to supplies.
- Average Price: Competitive.
- Pros: Extensive network of stores, very fast click-and-collect, reliable for trade and serious DIYers.
- Cons: Focuses on supplies rather than services, less aesthetically driven than a flooring specialist.
Topps Tiles
- Key Features: UK’s largest tile and wood flooring specialist. Offers design services, fitting recommendations, and a wide range of styles.
- Average Price: Mid to high range, depending on material.
- Pros: Specialised expertise in flooring, strong customer service, quality products.
- Cons: Primarily focuses on tiles and wood flooring, may not cover laminate or other types as comprehensively as a general DIY store.
Flooring Superstore
- Key Features: Online retailer with a massive selection of carpets, laminate, vinyl, LVT, and wood flooring. Offers free samples and fitting arranged via third-party installers.
- Average Price: Competitive online prices.
- Pros: Huge variety, convenient online shopping, free samples.
- Cons: No in-person consultation for fitting directly, relies on third-party installers.
Carpetright
- Key Features: A leading UK flooring retailer specialising in carpets, laminate, vinyl, and LVT. Offers fitting services and home consultations.
- Average Price: Varies widely, frequent sales.
- Pros: Reputable brand, strong customer service, professional fitting available.
- Cons: Primarily known for carpets, wood flooring range might be smaller than specialists.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Prestigefloorsoflymm.co.uk Review & First Look

A first glance at Prestigefloorsoflymm.co.uk immediately reveals a design that harks back to an earlier era of web development. While functionality exists, the aesthetic and user experience could be significantly improved to align with modern digital standards. The website’s primary goal is clear: to showcase the company’s expertise in floor sanding, restoration, and fitting.

Initial Impressions and User Interface

The site uses a simple, direct layout, which can be both a strength and a weakness. It avoids clutter but lacks the polished, professional look expected from a business with a 24-year track record and high-profile clients like John Lewis. The immediate prominence of a phone number (07815730210) and a WhatsApp option is a plus for direct communication, indicating a focus on personal interaction. However, the lack of an HTTPS certificate for security is a significant concern in today’s online environment. Modern browsers frequently flag sites without HTTPS, potentially deterring users.

Content and Service Clarity

The content on the homepage clearly outlines the services offered: floor sanding, restoration, finishing, and fitting of hardwood flooring. Mike Evans, the owner, is highlighted as the primary contact and manager of all work, which adds a personal touch and a sense of accountability. This direct involvement is often appreciated by customers seeking specialised services. The mention of “aftercare service” is a strong selling point, demonstrating a commitment beyond initial installation.

Prestigefloorsoflymm.co.uk Cons

While the website conveys a sense of established expertise, several critical areas are either missing or underdeveloped, leading to a less-than-optimal online presence. These shortcomings are significant when evaluating a website’s legitimacy and trustworthiness in the modern digital landscape.

Lack of Website Security (No HTTPS)

This is perhaps the most glaring omission. A website without HTTPS (Hypertext Transfer Protocol Secure) means that data transmitted between the user’s browser and the website is not encrypted. This is a fundamental security requirement for any website, regardless of whether it handles sensitive personal data or not.

Implication: Browsers like Chrome, Firefox, and Edge often display a “Not Secure” warning for HTTP sites. This can deter potential customers who are increasingly aware of online security risks.
Trust Factor: The absence of HTTPS immediately raises questions about the site’s professionalism and attention to basic security protocols, even for a simple information site. In 2023, 95% of websites in the UK used HTTPS as default according to Statista.

Missing Legal Pages and Policies

Beyond the mention of a cookie policy, there is no easily identifiable link to comprehensive legal pages such as:

Privacy Policy: Details how user data is collected, stored, and used. Essential for GDPR compliance in the UK.
Terms and Conditions: Outlines the terms of engagement for services, payment, warranties, and dispute resolution.
Refund/Cancellation Policy: While not explicitly mentioned for a service business, clear policies instil confidence.
Why it Matters: The lack of these pages can indicate a less mature or professionally managed online presence, potentially leading to legal issues or customer disputes if terms are not clearly defined.

Absence of Online Reviews or Testimonials

While the website mentions working for “John Lewis, Liverpool One and Porcelanosa,” specific customer testimonials or links to external review platforms (e.g., Google My Business, Trustpilot) are absent.

Missed Opportunity: Real customer feedback is a powerful trust signal. According to BrightLocal’s 2023 Local Consumer Review Survey, 87% of consumers read online reviews for local businesses.
Verification: Without verifiable external reviews, the claims of client partnerships, while impressive, remain largely anecdotal from the website’s perspective.

Limited Calls to Action and User Engagement

The primary calls to action are phone numbers and a “Contact Us” form. While effective for direct inquiries, the site lacks features common in modern business websites that enhance user engagement:

Online Booking/Quotation System: Streamlines the process for customers to get estimates or schedule consultations.
Live Chat: Provides immediate support and answers to questions.
Blog or FAQ Section: Offers valuable content, addresses common queries, and improves SEO.
Social Media Integration: Links to social media profiles allow customers to connect, see recent work, and read reviews on other platforms. The absence of these indicates a static, rather than dynamic, online presence.

Outdated Website Design and User Experience

The overall aesthetic and navigation feel dated.

Visual Appeal: The design elements, font choices, and image presentation (e.g., gallery images without descriptions or easy navigation) are not aligned with contemporary web design standards.
Mobile Responsiveness: While the site might be technically viewable on mobile, a truly responsive design that adapts seamlessly to various screen sizes for optimal user experience is crucial. As of 2023, mobile devices account for over 59% of global website traffic (StatCounter).
Impact: A dated design can subtly convey a lack of modernity or attention to detail, which might not align with the stated “attention to detail” Mike Evans prides his business on.

Lack of Transparent Pricing Information

While it’s common for service businesses like flooring contractors not to list exact prices due to the custom nature of projects, the absence of any indicative pricing, typical project costs, or a clear “request a quote” process that details what information is needed, can be a barrier. Concoursvehicles.co.uk Review

Customer Expectation: Many customers prefer to have some idea of potential costs before making an inquiry.
Conversion: Clear guidance on how to get a quote, even if it’s a call-back form, is essential.

In summary, while Prestige Floors of Lymm appears to be a legitimate and experienced business, its website is a missed opportunity. Rectifying these issues would significantly enhance its online credibility, user experience, and potential for customer acquisition.

Prestigefloorsoflymm.co.uk Alternatives

When seeking reliable and professional flooring services in the UK, it’s wise to consider well-established companies and platforms that offer transparency, customer support, and comprehensive service. While Prestigefloorsoflymm.co.uk focuses on a local service, the following alternatives include both national retailers providing products and services, as well as platforms for finding local, vetted professionals.

Comparing Service Providers

Feature	Prestige Floors of Lymm (Website Review)	B&Q (Flooring Services/Products)	Flooring Superstore (Online Retailer)	Topps Tiles (Flooring Specialist)
Service Model	Local fitting, sanding, restoration	Product supply, some fitting partnerships	Product supply, fitting arranged	Product supply, fitting recommendations
Online Security	No HTTPS	HTTPS	HTTPS	HTTPS
Transparency	Limited online info, no reviews	Clear product info, customer reviews	Clear product info, customer reviews	Detailed product info, design advice
Legal Pages	Basic (cookie policy)	Comprehensive (privacy, T&Cs, returns)	Comprehensive	Comprehensive
Online Booking	No	No direct booking, online purchase only	No direct booking, arrange fitting after	No direct booking, arrange fitting after
Customer Support	Phone, WhatsApp, form	Phone, email, live chat, in-store support	Phone, email, online chat	Phone, email, in-store support
Geographic Reach	Northwest England (Lymm focus)	National (UK wide)	National (UK wide delivery)	National (UK wide stores)
User Experience	Dated	Modern, user-friendly	Modern, user-friendly	Modern, well-organised

Key Differences and Considerations

Local vs. National: Prestigefloorsoflymm.co.uk operates on a local, personalised model, which can be great for hands-on service. National chains like B&Q or Topps Tiles offer wider product selections and established brand trust, though their fitting services may be outsourced.
Online Presence: The alternatives generally have superior, secure, and user-friendly websites with comprehensive information and customer support features, which builds greater confidence.
Range of Services: While Prestige Floors specialises in wood, larger retailers offer a full spectrum of flooring types (carpet, laminate, vinyl, etc.).
Aftercare: Prestige Floors highlights aftercare, which is a unique selling point. When dealing with larger retailers, aftercare for fitting is typically covered by the third-party installer’s warranty.

Choosing an alternative depends on your specific needs: do you prefer a highly personalised local service with direct contact, or the convenience, broad selection, and established online presence of a national retailer or platform? For peace of mind regarding online transactions and information, the alternatives generally offer a more robust and secure experience.

How to Cancel Prestigefloorsoflymm.co.uk Service

Given that Prestigefloorsoflymm.co.uk operates as a local service provider rather than a subscription-based model or an e-commerce platform, the concept of “cancelling a subscription” or “cancelling a free trial” doesn’t directly apply. Instead, cancelling a service with them would involve the standard process for a home service contractor.

Direct Communication is Key

Since the website doesn’t offer any online cancellation portals or automated systems, direct communication is the only viable method. This aligns with their business model, which emphasises personal contact (phone, WhatsApp, contact forms).

Initial Inquiry/Quotation Phase: If you have requested a quote or made an initial inquiry but have not yet committed to any work, a simple phone call or email/WhatsApp message to state that you no longer require the service would be sufficient.
After Booking/Scheduling Work: If you have formally booked a service or scheduled work to be done, you should contact them as soon as possible to inform them of your cancellation.
- Phone Call: Calling Mike Evans directly on 07815730210 would be the most immediate way to communicate your cancellation.
- WhatsApp: Messaging them on the provided WhatsApp number (07815730210) offers a written record of your cancellation request.
- Contact Form: Submitting a message through their “Contact Us” form on the website is another option, though it might have a slightly longer response time.

Important Considerations for Cancellation

Timing: The earlier you cancel, the better. This allows the company to reschedule their workforce and resources.
Agreements: If you have signed any written agreement, contract, or paid a deposit, review the terms within that agreement regarding cancellations, potential fees, or forfeiture of deposits. The website does not provide these terms, so any agreement would be made offline.
Confirmation: Always seek confirmation of your cancellation, preferably in writing (e.g., a reply to your WhatsApp message or email). This provides proof of your cancellation request.
Reason for Cancellation (Optional but Helpful): While not required, providing a brief reason for your cancellation can be helpful feedback for the business.

As Prestigefloorsoflymm.co.uk operates on a direct client-contractor basis, managing cancellations is a straightforward matter of open and timely communication. There are no complex online systems or multi-step processes involved.

Prestigefloorsoflymm.co.uk Pricing

Prestigefloorsoflymm.co.uk does not provide any pricing information on its website. This is a common practice for service-based businesses, especially those offering bespoke or project-specific work like floor sanding, restoration, and fitting. The cost of such services can vary significantly based on numerous factors.

Factors Influencing Flooring Service Costs

The price you would pay for a service from Prestige Floors of Lymm, or any similar contractor, would typically depend on:

Type of Service: Is it floor sanding, restoration, new fitting, or a combination? Each has different labour and material requirements.
Floor Area (Square Metres): The larger the area, the higher the cost, though sometimes larger areas may qualify for a slightly lower per-square-metre rate.
Type of Wood/Flooring: Different wood species have different material costs (for new installations) and may require specific treatment or finishing products.
Condition of Existing Floor: For restoration, the extent of damage (scratches, stains, gaps, loose boards) will impact the amount of preparation and repair needed.
Finishing Requirements: The type of finish (lacquer, oil, wax), number of coats, and any special treatments (e.g., staining, liming) will affect the price.
Location and Accessibility: While they specify operating in the Northwest of England, ease of access to the property and the work area within the property can influence labour time.
Additional Work: Services like self-levelling of uneven floors, skirting board removal/replacement, or furniture moving would incur extra charges.

How to Obtain a Quote

Since pricing is not online, the only way to get an accurate cost estimate is to directly contact Prestige Floors of Lymm.

Initial Inquiry: You would typically provide details of your project, including the type of service needed, the approximate size of the area, and any specific requirements or concerns.
Site Visit: For accurate quotations, particularly for restoration or large-scale fitting projects, a site visit is almost always necessary. Mike Evans or a representative would need to inspect the floor, assess its condition, measure accurately, and discuss your desired outcome.
Formal Quotation: Following the site visit, you would receive a formal, written quotation outlining the scope of work, materials included, timescale, and total cost. It is crucial to ensure this quotation is detailed and clear.

Transparency in Quoting

While the website itself lacks pricing transparency, the process of obtaining a personalised quote is standard for this industry. It is important for consumers to: Satyamtechnologies.co.uk Review

Get multiple quotes: Compare prices and proposed solutions from several reputable contractors.
Understand what’s included: Ensure the quote specifies all labour, materials, and any ancillary costs (e.g., disposal of old flooring).
Ask about warranties: Inquire about guarantees on workmanship and materials.

In conclusion, while the absence of online pricing might seem inconvenient, it is typical for bespoke flooring services. Direct communication and a detailed site assessment are essential steps to get an accurate and comprehensive quote from Prestige Floors of Lymm.

Flooring Contractor Expertise & Trust Signals

When evaluating a flooring contractor, particularly one that operates primarily through direct client engagement rather than an extensive online platform, understanding their expertise and the trust signals they present is paramount. Prestige Floors of Lymm makes several claims that, if verifiable, speak volumes about their capabilities.

Experience and Ownership

The website prominently states “over 24 years experience in all aspects of Fitting hardwood flooring.” This is a significant duration, suggesting a deep understanding of the trade and its evolution over time. The fact that “All work is undertaken and managed by Mike Evans the owner” adds a layer of personal accountability and consistency.

Benefit: Direct owner involvement often means higher quality control and a more personalised service. Customers are dealing directly with the decision-maker and the person responsible for the company’s reputation.
Comparison: In larger companies, work might be delegated, potentially leading to varied service quality.

Approved Contractors and High-Profile Clients

The claim of being a flooring contractor for “John Lewis, Liverpool One and Porcelanosa,” and an “approved contractor for Fired Earth,” are powerful trust signals. These are well-known, reputable brands in the UK, implying that Prestige Floors of Lymm has met stringent quality and reliability standards to secure such partnerships.

Verification: While the website states these partnerships, the absence of independent verification (e.g., testimonials on those clients’ sites, industry body accreditations) means a prospective customer might need to seek external confirmation, if possible, for complete peace of mind.
Implication: Working for such clients suggests the company handles large-scale, complex projects, and adheres to professional standards, which bodes well for residential customers. For instance, John Lewis, as a premium retailer, is known for its high standards of supplier vetting.

Attention to Detail and Joinery Background

Mike Evans “prides his business on attention to detail” and highlights his “excellent Joinery background.”

Importance of Joinery: A strong joinery background is highly beneficial in flooring. It means the contractor understands wood as a material, how it reacts to different environments, and the intricacies of fitting and finishing it to a high standard, particularly in relation to skirting, architraves, and other joinery elements that integrate with the floor. This also implies a deeper understanding of subfloor preparation, which is critical for a lasting floor.
Impact on Quality: This expertise is crucial for ensuring a durable, aesthetically pleasing, and stable floor installation or restoration. It goes beyond simply laying planks; it’s about craftsmanship.

Aftercare Service

Prestige Floors of Lymm explicitly states they “offer an aftercare service, and will come and maintain your flooring making sure it stays looking great for years to come.”

Value Proposition: This is a strong differentiator. Many contractors complete a job and move on. Offering ongoing maintenance suggests a commitment to customer satisfaction and the longevity of their work.
Long-Term Investment: For customers investing in hardwood flooring, proper aftercare is essential to protect their investment, and having the original installer provide this service ensures consistency and expert knowledge.

In essence, the claims made on Prestigefloorsoflymm.co.uk suggest a highly experienced, quality-focused contractor with a solid foundation of expertise and notable commercial clients. While online verifiability is limited, the direct mention of these credentials serves as key trust signals for potential customers.

Geographic Coverage and Accessibility

Understanding a service provider’s operational area is crucial for potential clients. Prestigefloorsoflymm.co.uk clearly outlines its geographic reach and accessibility for inquiries, which is helpful for local customers in the Northwest of England.

Evolving Geographic Focus

The website states that “For over 24 years our work has taken us all throughout England and beyond.” This highlights their long history and broad experience. However, “Due to demand we are now working exclusively in the Northwest Of England.” This shift is important for prospective clients.

Benefit of Specialisation: Focusing on a specific region allows a company to build a strong local reputation, offer quicker response times, and develop a deeper understanding of the local market and its specific needs. It can also lead to more efficient scheduling and reduced travel costs, potentially benefiting the customer.
Defined Service Area: The specific areas mentioned are:
- Cheshire
- Warrington
- Manchester
- Wirral
- North Wales
- Lancashire
- Merseyside

This clear delineation helps customers quickly determine if they fall within the service area before making an inquiry. For instance, customers in areas like Birmingham or London would immediately know the service is not available to them. Cubeonline.co.uk Review

Ease of Contact and Inquiry

The website provides multiple, prominent channels for contact, indicating a desire for direct communication with potential clients.

Phone Number: 07815730210 is displayed multiple times, reinforcing it as the primary contact method. This is often preferred by those seeking immediate answers or discussing complex project details.
WhatsApp: The option to “Prefer to Whatsapp? Message us” on the same number is a modern touch, appealing to a segment of the population that prefers text-based communication for convenience and a written record. WhatsApp is increasingly popular for business communication in the UK due to its ease of use.
Online Contact Form: A “Complete the form below to request a callback” option caters to those who prefer to initiate contact digitally at their own pace. This is useful for inquiries outside business hours.
“Free Advice or a Free Quotation”: This offer removes a potential barrier for prospective clients, encouraging them to get in touch without obligation. It signals a customer-friendly approach and confidence in their ability to provide value.

While the website’s design may be basic, its emphasis on clear contact methods and defined service areas ensures accessibility for its target local market. This direct approach to communication is a strength for a service-based business, allowing for personalised interaction from the outset.

FAQ

What services does Prestigefloorsoflymm.co.uk offer?

Prestigefloorsoflymm.co.uk specialises in fitting, sanding, restoring, and finishing hardwood floors. They also offer an aftercare service for maintenance and provide self-levelling of uneven floors prior to new floor covering.

Is Prestigefloorsoflymm.co.uk a legitimate business?

Yes, based on the information provided, Prestigefloorsoflymm.co.uk appears to be a legitimate business with over 24 years of experience, run by owner Mike Evans. They also list high-profile clients like John Lewis and Porcelanosa.

What areas does Prestige Floors of Lymm cover?

Prestige Floors of Lymm now exclusively works in the Northwest of England, including Cheshire, Warrington, Manchester, Wirral, North Wales, Lancashire, and Merseyside.

How can I contact Prestige Floors of Lymm?

You can contact them by phone on 07815730210, via WhatsApp on the same number, or by completing the contact form on their website to request a callback.

Does Prestigefloorsoflymm.co.uk offer free quotes?

Yes, the website states that they offer free advice or a free quotation.

Does the website use HTTPS for security?

No, based on the review, Prestigefloorsoflymm.co.uk does not appear to use HTTPS, meaning data transmitted on the site is not encrypted.

Are there any customer reviews or testimonials on the website?

The website mentions working for notable clients but does not display specific customer testimonials or links to external review platforms.

Does Prestige Floors of Lymm provide aftercare for flooring?

Yes, they explicitly state that they offer an aftercare service to maintain your flooring and keep it looking great for years. Tilesupply.co.uk Review

Is pricing information available on the Prestigefloorsoflymm.co.uk website?

No, pricing information is not available on the website. You would need to contact them directly for a custom quote based on your project.

Who is Mike Evans, mentioned on the website?

Mike Evans is the owner of Prestige Floors of Lymm, and he undertakes and manages all the work himself, bringing over 24 years of experience and a strong joinery background to the business.

How do I cancel a service booked with Prestige Floors of Lymm?

As there’s no online cancellation system, you would need to cancel by direct communication, preferably by phone or WhatsApp, contacting them as soon as possible.

Does Prestige Floors of Lymm work with residential or commercial clients?

The website mentions working for John Lewis and property developers, indicating they work with both commercial clients and presumably residential customers, given their local focus.

What is self-levelling floor screed, and do they offer it?

Self-levelling floor screed is an essential component used to form a level surface before applying new floor coverings like tiles or wood. Yes, Prestige Floors of Lymm provides this service.

Are there any legal pages like a Privacy Policy or Terms & Conditions on the site?

The website mentions a cookie policy but does not prominently display comprehensive Privacy Policy or Terms and Conditions pages.

How does Prestige Floors of Lymm compare to larger national flooring retailers?

Prestige Floors of Lymm offers a local, personalised service with direct owner involvement and specific expertise in wood flooring, unlike larger national retailers who often provide a broader product range and may outsource fitting.

What kind of flooring materials do they work with primarily?

Their expertise is highlighted in “hardwood flooring,” including fitting, sanding, restoration, and finishing of wooden floors.

Do they have a physical address listed on the website?

A specific physical address is not prominently listed on the homepage; their location is implied by “Lymm, Warrington and Cheshire.”

Is it possible to see examples of their work online?

Yes, the website features galleries with examples of their completed works and before-and-after pictures for sanding & restoration, hardwood flooring, laminate, and kitchen worktop restoration. Baylisscontractors.co.uk Review

Why is it important for a website to have HTTPS?

HTTPS encrypts data between your browser and the website, protecting your information and ensuring privacy. Without it, your connection is “Not Secure,” which can deter users.

Does Prestige Floors of Lymm handle laminate or kitchen worktop restoration?

Yes, their galleries indicate they also feature examples of laminate and kitchen worktop restoration, suggesting these are services they provide.