Ontherapy.co.uk Review 1 by BestFREE.nl

Ontherapy.co.uk Review

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Based on looking at the website Ontherapy.co.uk, it offers psychotherapy services, including EMDR therapy, online therapy, couple therapy, long-term therapy, short-term therapy, and therapeutic consultations. The site highlights the qualifications and experience of Joanna, a psychotherapist, detailing her background in Gestalt Psychotherapy, EMDR Trauma therapy, and psychology research. While the website presents itself professionally and outlines various mental health issues it addresses, a significant omission in its public-facing information is the complete lack of transparent pricing details for its services. This lack of upfront cost information can be a considerable drawback for potential clients seeking clarity and predictability in their therapeutic journey.

Overall Review Summary:

  • Transparency: Low (No pricing information available on the homepage).
  • Professionalism: High (Well-designed website, clear presentation of qualifications and services).
  • Information Provided: Good (Details on therapist’s experience, types of therapy offered, and issues addressed).
  • Ease of Contact: Good (Multiple “Make an Appointment” links).
  • Ethical Consideration (Islamic perspective): Therapy itself is generally permissible if it adheres to Islamic principles (e.g., maintaining modesty, not promoting forbidden concepts). The content on Ontherapy.co.uk seems to focus on conventional psychological support, which can be beneficial. However, the lack of pricing transparency is a commercial concern.

The website provides a solid overview of the services offered and the psychotherapist’s credentials. It lists a broad range of issues addressed, from anxiety and depression to trauma and relationship difficulties, which is helpful for potential clients to gauge if their needs align with the services. The blog section also adds credibility by showcasing relevant articles, though the latest post is from 2021, suggesting less frequent updates. The site does not mention a free trial, nor does it detail a cancellation policy, which are crucial aspects for consumer confidence. Without clear information on service costs, it’s challenging for a potential client to make an informed decision, which can lead to hesitation and a perception of a lack of openness. For a service as personal and significant as psychotherapy, transparent pricing is a foundational element of trust and ethical practice.

Here are some alternatives for mental well-being and personal development, focusing on ethical, accessible, and non-consumable resources, keeping in mind that professional medical advice should always be sought when needed:

  • Mind.org.uk: A leading mental health charity in the UK offering advice, support, and signposting to local services.
  • The Anxiety & Depression Association of America (ADAA): Offers resources, support groups, and professional directories for anxiety and depression, many of which are globally accessible.
  • NHS Talking Therapies: Free, confidential NHS talking therapies for common mental health problems like anxiety and depression, available across the UK.
  • Online CBT Programmes: Many online Cognitive Behavioural Therapy (CBT) programmes are available, often self-paced, providing structured approaches to managing mental health.
  • Mindfulness Apps: Apps like Calm or Headspace offer guided meditations and mindfulness exercises that can help manage stress and improve mental clarity. (Note: Ensure no music is present, look for alternatives that provide nature sounds or silent meditations).
  • Bibliotherapy Resources: Many self-help books based on psychological principles can provide valuable insights and coping strategies. Look for titles focusing on CBT, stoicism, or positive psychology.
  • Counselling Directory UK: A comprehensive directory to find qualified counsellors and psychotherapists across the UK, allowing users to filter by specialism and location, often with profile pages that include pricing information.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Ontherapy.co.uk Review & First Look

When first landing on Ontherapy.co.uk, you’re greeted with a clean, professional design that immediately conveys a sense of calm and expertise. The aesthetic is minimalist, focusing on soft colours and clear imagery, aiming to create a welcoming digital space. The main banner rotates through different philosophical quotes related to happiness, anxiety, creativity, family, and relationships, each linked to a “Make an Appointment” button. This approach attempts to resonate with potential clients on an emotional level, hinting at the breadth of issues the therapist addresses.

The initial impression is that of a legitimate, private practice run by a qualified professional. The homepage clearly introduces “Joanna,” the psychotherapist, and states her goal: “to partner with you to enhance the quality of your life.” This direct and personal touch is often sought after in mental health services. However, a glaring omission that impacts the user’s journey significantly is the absence of any readily available pricing structure. For a service that requires a considerable investment of time, emotion, and finances, the lack of transparency around costs can be a major barrier. Consumers today expect upfront information, and not having pricing on display means an extra step of inquiry, which can deter individuals already hesitant about seeking therapy.

Initial User Experience and Navigation

Navigating Ontherapy.co.uk is straightforward. The main menu is concise, offering links to “Home,” “About,” “Services,” “Blog,” and “Contact.” Each section is logically organised, making it easy to find specific information.

  • Homepage Design: The layout is intuitive, guiding the user from an inspirational introduction to information about Joanna’s qualifications and the issues she works with.
  • Call-to-Actions: “Make an Appointment” buttons are strategically placed throughout the page, encouraging immediate engagement.
  • Responsive Design: The website appears to be mobile-friendly, adjusting well to different screen sizes, which is crucial given the high percentage of users browsing on mobile devices.

Professional Credentials and Experience

The website prominently features Joanna’s qualifications and experience, structured clearly on a timeline from 2003 to 2020. This transparency around professional background is vital for building trust in the mental health sector.

  • Qualifications: BSc Psychology at London Guildhall University is listed, providing a foundation in psychological theory and research.
  • Post-Graduate Training: 4 years of post-graduated training in Gestalt therapy and private practice work is highlighted, indicating specialised therapeutic skills.
  • Specific Modalities: EMDR Trauma therapy is mentioned as a key area of expertise, a highly sought-after therapy for trauma-focused work.
  • Diverse Experience: Prior roles in coordinating support for vulnerable families with mental health difficulties and project management of services offering floating support add depth to her professional profile, demonstrating real-world application of her skills.

This detailed presentation of credentials reassures potential clients about the therapist’s competency and adherence to professional standards.

Range of Issues Addressed

Ontherapy.co.uk lists a comprehensive array of issues Joanna works with, indicating a broad scope of practice. This list serves as a valuable resource for individuals trying to determine if the therapist can assist with their specific concerns.

  • Common Mental Health Concerns: Anxiety, depression, low self-esteem, stress, and panic attacks are all covered, representing widespread reasons for seeking therapy.
  • Trauma and Grief: Trauma and PTSD, grief and bereavement are specifically mentioned, aligning with the EMDR therapy specialisation.
  • Relational and Life Challenges: Relationship difficulties, parenting difficulties, adoption, and identity problems are also included, showcasing an understanding of complex interpersonal dynamics.
  • Specific Conditions: Eating disorders, phobias, OCD, and substance misuse demonstrate an ability to address more specific psychological conditions.

The breadth of this list suggests that Joanna is equipped to handle a diverse clientele with varying needs, fostering confidence in her capabilities.

Ontherapy.co.uk Pros & Cons

When evaluating Ontherapy.co.uk, several aspects stand out positively, contributing to a professional and trustworthy impression. However, there are also some notable drawbacks that could impact a user’s decision-making process, particularly concerning transparency and current engagement.

Pros

The website does several things well, creating a user-friendly and informative experience for potential clients:

  • Clear Professional Credentials: The site prominently displays Joanna’s qualifications, including her BSc in Psychology and extensive training in Gestalt and EMDR therapy, along with her diverse experience since 2003. This instils confidence in her expertise and professional background.
  • Comprehensive Service Offerings: Ontherapy.co.uk clearly outlines the various types of therapy available, such as EMDR, online therapy, couple therapy, and long-term/short-term therapy. This broad range caters to different client needs and preferences.
  • Extensive List of Issues Addressed: The website details a wide array of mental health issues that Joanna works with, from common concerns like anxiety and depression to more specific challenges such as trauma, eating disorders, and substance misuse. This helps potential clients identify if their needs align with the therapist’s specialisations.
  • User-Friendly Design: The website boasts a clean, minimalist design with intuitive navigation. “Make an Appointment” buttons are strategically placed, making it easy for users to take the next step. The overall aesthetic is calming and professional, which is important for a mental health service.
  • Informative Blog Section: The blog provides insights into therapeutic topics like EMDR and neuroplasticity. While not frequently updated, the existing articles demonstrate a commitment to thought leadership and sharing valuable information.
  • Focus on Core Principles: The site’s use of quotes from figures like Carl Rogers and Confucius sets a reflective and positive tone, aligning with the therapeutic goals of self-acceptance and continuous progress.

Cons

Despite its strengths, Ontherapy.co.uk has significant areas for improvement, primarily in transparency and contemporary engagement: Plasticboxes.co.uk Review

  • Lack of Pricing Information: This is the most critical drawback. There is absolutely no mention of consultation fees, session costs, or package pricing anywhere on the website. This lack of transparency can be a major deterrent for potential clients who need to understand the financial commitment before making an inquiry. It creates an unnecessary barrier and can be perceived as less upfront than competitors who openly publish their rates.
  • Absence of Online Booking System: While “Make an Appointment” links are abundant, they all lead to a contact form. A direct online booking system with available slots would significantly streamline the process and improve user convenience, as many modern services now offer this functionality.
  • Outdated Blog Content: The latest blog post is from May 2021, meaning the blog has not been updated for over three years. This gives the impression that the website is not actively maintained or that the practice is not regularly engaging with new research or current mental health topics. A static blog can make a business appear less dynamic or relevant.
  • No Information on Cancellation Policies: There’s no clear information regarding cancellation policies, rescheduling, or missed appointments. This is vital for clients to understand the terms of service and avoid potential financial penalties or misunderstandings.
  • No Client Testimonials or Reviews: While privacy is paramount in therapy, a small, anonymised section for testimonials or reviews could add significant social proof and build trust. The absence of any client feedback leaves a gap in reassuring new visitors about the quality and effectiveness of the services.
  • Limited Interactive Features: Beyond the appointment form, there are no interactive features like live chat, FAQs directly on the homepage, or immediate resources for self-help. This limits the immediate support and information users can access.

Ontherapy.co.uk Alternatives

When seeking mental health support, it’s crucial to find a service that aligns with your needs, values, and practical considerations. While Ontherapy.co.uk presents a professional façade, its lack of transparent pricing and other modern features means exploring alternatives is a wise step. Here are several well-regarded platforms and services in the UK and globally that offer transparent, ethical, and accessible mental health support, often with clear pricing models or free options.

NHS Talking Therapies

The National Health Service (NHS) provides a range of free and accessible talking therapies for common mental health problems like anxiety and depression. These services are delivered by qualified professionals and are a cornerstone of mental healthcare in the UK.

  • Key Features:
    • Free at the point of use: Available to anyone registered with a GP in England.
    • Evidence-based treatments: Includes Cognitive Behavioural Therapy (CBT), counselling, and other therapies.
    • Self-referral options: Often, you can refer yourself directly without needing to see a GP first.
    • Wide availability: Services are available across the UK.
  • Average Price: Free.
  • Pros: Highly accessible, no cost, fully regulated, and integrated with broader healthcare.
  • Cons: Waiting lists can be long in some areas; specific therapists cannot always be chosen.
  • Availability: United Kingdom.
  • Link: NHS Talking Therapies

Mind.org.uk

Mind is a leading mental health charity in England and Wales, providing advice and support to empower anyone experiencing a mental health problem. They also campaign to improve services, raise awareness, and promote understanding.

  • Key Features:
    • Comprehensive information: Extensive resources on various mental health conditions and treatments.
    • Support services: Offers a helplife, legal advice service, and signposting to local Mind services.
    • Advocacy and campaigning: Actively works to destigmatise mental illness and improve mental health services.
    • Community focus: Supports a network of local Minds offering a range of services.
  • Average Price: Information and signposting are free; local services may have varying costs or be free.
  • Pros: Trusted source, comprehensive information, strong advocacy, wide network of support.
  • Cons: Does not directly provide therapy sessions; primarily an information and signposting service.
  • Availability: United Kingdom.
  • Link: Mind.org.uk

Counselling Directory UK

Counselling Directory is a comprehensive online platform that connects individuals with qualified counsellors and psychotherapists across the UK. It allows users to search for therapists by location, specialism, and other criteria. Many therapists on the platform list their fees upfront.

  • Key Features:
    • Extensive therapist database: Large selection of professionals with diverse specialisations.
    • Detailed profiles: Therapists often provide extensive information about their experience, qualifications, and approaches.
    • Transparent pricing (often): Many therapists list their session fees directly on their profiles.
    • Search filters: Allows users to narrow down choices by location, issue, type of therapy, and fee range.
  • Average Price: Varies widely by therapist, typically £40-£80 per session.
  • Pros: High transparency regarding fees; wide choice of therapists; detailed therapist profiles.
  • Cons: Requires individual research to find the right fit; services are not free.
  • Availability: United Kingdom.
  • Link: Counselling Directory UK

BetterHelp (Online Therapy Platform)

BetterHelp is one of the largest online therapy platforms globally, connecting users with licensed therapists via video, phone, or text. It operates on a subscription model, providing a set number of sessions or unlimited messaging for a fixed weekly fee.

  • Key Features:
    • Flexible communication: Therapy available via live video, phone calls, live chat, and unlimited messaging.
    • Subscription model: Consistent weekly fee covering sessions and messaging.
    • Wide therapist network: Access to thousands of licensed therapists.
    • Specialised matching: Algorithms help match clients with therapists based on their needs.
  • Average Price: Approximately £45-£70 per week (billed monthly), depending on location and available offers.
  • Pros: Convenient and accessible from anywhere; flexible communication methods; diverse therapist pool.
  • Cons: Subscription model may not suit everyone; no free trial; can feel less personal than in-person therapy for some.
  • Availability: Global, including the UK.
  • Link: BetterHelp (While the platform itself is secular, users can request therapists who are sensitive to religious/cultural backgrounds.)

Online CBT Programmes (e.g., via Amazon)

Numerous online Cognitive Behavioural Therapy (CBT) programmes are available, often in app or digital course format, offering structured, self-paced approaches to managing common mental health issues. These are not direct therapy but educational tools.

Amazon

  • Key Features:
    • Self-paced learning: Users can progress at their own speed.
    • Structured modules: Typically broken down into lessons focusing on CBT principles and techniques.
    • Accessibility: Available anytime, anywhere with an internet connection.
    • Cost-effective: Generally much cheaper than traditional therapy sessions.
  • Average Price: Varies from £10 to £100+ for a full programme or subscription.
  • Pros: Affordable; flexible; empowers self-management; widely available.
  • Cons: Not a substitute for professional therapy; requires self-discipline; no direct human interaction.
  • Availability: Global.
  • Link: Online CBT Programmes

Mindfulness Apps (e.g., Calm, Headspace)

While not direct therapy, mindfulness and meditation apps can significantly contribute to mental well-being by reducing stress, improving focus, and fostering emotional regulation. Look for options that allow you to exclude music or focus on nature sounds for a more permissible approach.

  • Key Features:
    • Guided meditations: Sessions for sleep, stress, focus, and anxiety.
    • Breathing exercises: Tools to calm the nervous system.
    • Sleep stories/sounds: Aid in relaxation and sleep.
    • Mood tracking: Some apps offer features to monitor emotional states.
  • Average Price: Free basic versions; premium subscriptions typically £5-£15 per month or £50-£70 annually.
  • Pros: Convenient and accessible; can be integrated into daily routine; promotes self-awareness.
  • Cons: Not a replacement for therapy for severe conditions; some content might contain music; requires discipline.
  • Availability: Global.
  • Link: Mindfulness Apps (Search for apps focusing on nature sounds or silent meditation if music is a concern.)

Bibliotherapy Resources (Self-Help Books)

Bibliotherapy involves reading self-help books based on psychological principles to gain insight, develop coping strategies, and manage mental health challenges. Many reputable psychologists and therapists publish books that summarise their approaches.

  • Key Features:
    • Expert knowledge at your fingertips: Access to well-researched therapeutic concepts.
    • Self-paced learning: Read and reflect at your convenience.
    • Cost-effective: Much cheaper than therapy sessions.
    • Privacy: Can be done entirely privately.
  • Average Price: £8-£20 per book.
  • Pros: Highly affordable; empowering; can be a valuable complement to therapy.
  • Cons: Not a substitute for professional therapy; requires self-motivation to apply concepts; may not be suitable for complex issues.
  • Availability: Global, via online retailers and local bookstores.
  • Link: Self-help Books Mental Health

How to Book an Appointment on Ontherapy.co.uk

Booking an appointment on Ontherapy.co.uk is designed to be a straightforward process, albeit one that relies on direct inquiry rather than an automated booking system. The website places “Make an Appointment” calls to action prominently across various sections, signalling a clear pathway for interested individuals. Thinz.co.uk Review

Steps to Initiate Contact

The primary method for booking or inquiring about an appointment involves filling out a contact form. There are several entry points to this form:

  • Homepage Banners: Each rotating banner highlighting different therapeutic themes (Anxiety, Creativity, Family, Relationships) features a “Make an Appointment” button.
  • Service Pages: Under each specific service listed (e.g., EMDR Therapy, Online Therapy, Couple Therapy), there’s a “Learn More” button, which then leads to a dedicated service page that usually contains another “Make an Appointment” call.
  • Footer and Header: Often, a “Make an Appointment” link or a “Contact Us” link is available in the website’s header or footer, providing a consistent point of access.

Upon clicking any of these links, the user is redirected to a contact page or a specific appointment request form. This form typically asks for basic contact information (name, email, phone number) and provides a text box for the user to describe their needs or questions.

What to Expect After Submitting the Form

Once the appointment request form is submitted, the typical process would be:

  1. Automated Acknowledgment: The user might receive an automated email confirming receipt of their inquiry. This is standard practice and provides reassurance that the message has gone through.
  2. Personalised Response: Joanna or her administrative assistant would then review the inquiry. A personalised response would follow, likely within a few business days. This response would typically:
    • Acknowledge the user’s specific concerns mentioned in the form.
    • Suggest suitable next steps, such as a brief introductory phone call (often referred to as a consultation call) to discuss needs in more detail.
    • Provide information on initial availability.
    • Crucially, this is the stage where pricing information is typically first disclosed. Since it’s not on the website, this direct communication will be the first opportunity for the client to learn about fees.
    • Explain any pre-session requirements or forms.

Important Considerations for Booking

  • Lack of Instant Confirmation: Without an online booking calendar, users cannot instantly see available slots or confirm an appointment. This requires patience and reliance on the practitioner’s response time.
  • No Upfront Pricing: As previously highlighted, the absence of pricing on the website means that cost discussions will only happen after initial contact. This might be a deliberate strategy to allow for a tailored discussion about needs before financial considerations, but it can be frustrating for those seeking quick answers.
  • Initial Consultation: Many therapists offer a brief, often free, initial phone consultation (10-15 minutes) to determine if there’s a good fit between the client’s needs and the therapist’s expertise. It’s advisable to inquire about this during your initial contact.
  • Preparation: Before making an appointment, it’s helpful to have a clear idea of what you hope to achieve from therapy and any specific questions you have, especially regarding fees, session length, and frequency.

Ontherapy.co.uk Pricing

Based on a thorough review of the Ontherapy.co.uk website, it is evident that no pricing information is publicly available. This is a significant omission for a professional service and stands in contrast to many other contemporary therapy practices and online platforms that prioritise transparency around fees.

The Absence of Transparent Pricing

The homepage, service pages, and contact sections of Ontherapy.co.uk contain no mention of:

  • Session Fees: The cost per therapy session (e.g., 50-minute individual session, 60-minute couple session).
  • Package Deals: Any potential discounts for booking multiple sessions or long-term commitments.
  • Initial Consultation Fees: Whether the first introductory call or meeting is charged.
  • Cancellation Fees: Policies or charges related to missed appointments or late cancellations.

This lack of transparency means that prospective clients must actively reach out via the “Make an Appointment” form to inquire about costs.

Implications of Undisclosed Pricing

The decision not to publish pricing information can have several implications for both the service provider and potential clients:

  1. Client Hesitation: Many individuals, particularly those new to therapy, might be hesitant to commit to an inquiry without understanding the financial implications. Budget is a crucial factor for most people, and not knowing the cost upfront can deter them from taking the first step. According to a 2022 survey by the UK Council for Psychotherapy (UKCP), affordability is a significant barrier for those seeking mental health support, with 30% citing cost as a major obstacle.
  2. Perception of Exclusivity: Undisclosed pricing can sometimes be perceived as a tactic used by premium or high-end services, which might alienate a broader audience.
  3. Increased Administrative Burden: Every pricing inquiry necessitates a direct response, which can increase the administrative load for the practice compared to having a clear, published fee structure.
  4. Lack of Comparative Shopping: Without published prices, clients cannot easily compare Ontherapy.co.uk’s rates with those of other therapists or services. This makes it difficult for them to make an informed decision based on value for money.

How to Obtain Pricing Information

To get information on the cost of services from Ontherapy.co.uk, you would need to:

  1. Submit an Appointment Inquiry: Fill out one of the “Make an Appointment” forms on the website.
  2. Direct Contact: Clearly state in your message that you are seeking information on session fees and pricing models.
  3. Wait for Response: Anticipate a reply from Joanna or her team, which will likely include the fee structure and possibly details about the consultation process.

While this approach allows for a personalised discussion about services and costs, it places the onus on the client to initiate a conversation without full financial transparency upfront. For a practice in the UK, where the average cost of private therapy can range from £50 to £100 per session, providing at least a typical range would be highly beneficial for potential clients.

Ontherapy.co.uk vs. Other Online Therapy Platforms

When evaluating Ontherapy.co.uk, it’s useful to compare its offering with established online therapy platforms, which often provide different models, pricing structures, and levels of accessibility. The key differentiator for Ontherapy.co.uk is its nature as a solo private practice with an online presence, contrasting with large-scale platforms that aggregate multiple therapists. Nursecallsolutions.co.uk Review

Ontherapy.co.uk: A Solo Private Practice Model

Ontherapy.co.uk functions as the online face of a single psychotherapist, Joanna. This model typically offers a highly personalised experience and direct access to a specific practitioner whose qualifications and approach are clearly outlined.

  • Key Characteristics:
    • Personalised Care: Clients work directly with Joanna, potentially building a deeper, more consistent therapeutic relationship.
    • Specialised Expertise: Joanna’s focus on Gestalt and EMDR therapy means she offers specific, in-depth approaches.
    • Direct Communication: All communication, including booking and inquiries, goes directly to the practice.
    • No Upfront Pricing: As discussed, pricing is not disclosed on the website, requiring direct inquiry.
    • Limited Capacity: Being a single practitioner, there are inherent limits to how many clients can be taken on at any given time.

Large Online Therapy Platforms (e.g., BetterHelp, Talkspace)

In contrast, platforms like BetterHelp and Talkspace operate on a much larger scale, connecting users with a vast network of licensed therapists.

  • Key Characteristics:
    • Subscription Model: Typically offer weekly or monthly subscriptions that cover a certain number of live sessions (video, phone, chat) and/or unlimited messaging. This provides a predictable cost.
    • Vast Therapist Pool: Thousands of therapists available, allowing for more choice and easier switching if the initial match isn’t right.
    • Matching Algorithms: Use algorithms to match clients with therapists based on specific needs, preferences, and availability.
    • Flexible Communication: Offer various modes of communication (video, phone, chat, messaging) for convenience.
    • Global Accessibility: Can be accessed from almost anywhere with an internet connection.
    • Transparent Pricing (within subscription model): While the per-session cost might not be explicitly stated, the weekly/monthly fee is clear.
    • Availability: Often quicker to get matched with a therapist due to the large network.

Comparison Table: Ontherapy.co.uk vs. Online Platforms

Feature Ontherapy.co.uk (Solo Practice) Large Online Platforms (e.g., BetterHelp)
Business Model Individual private practice Aggregator platform with network of therapists
Pricing Transparency None on website; requires inquiry Clear weekly/monthly subscription fees
Therapist Choice One (Joanna); choice is whether to work with her Large pool; matched by algorithm, can switch therapists
Communication Modes Online therapy (video), in-person (implied if based in UK) Video, phone, chat, unlimited messaging
Appointment Booking Via contact form; personal follow-up Online calendar; instant booking/scheduling
Availability/Wait Time Depends on Joanna’s personal availability Often immediate matching; quicker access to initial sessions
Cancellation Policy Not specified on website; assumed personal agreement Clearly defined in terms of service (e.g., 24/48-hour notice for live sessions)
Geographic Focus UK-based (implied by .co.uk domain); online therapy is global Global reach
Trial Options Not specified (no free trial mentioned) Some offer limited free trials or discounted first month
Personalisation High (direct relationship with one therapist) Varies; can be personalised within the platform structure

When Ontherapy.co.uk Might Be a Better Fit

  • Preference for a Specific Therapist: If a client is specifically looking for a therapist with Joanna’s unique background (Gestalt, EMDR) and wants a direct, long-term relationship with one individual.
  • In-Person Therapy: If Joanna offers in-person sessions (which isn’t explicitly clear but implied by her UK base and traditional practice setup), and a client prefers face-to-face interaction alongside online options.
  • Referral Based: If a client has been personally referred to Joanna and is comfortable with the direct inquiry process.

When Online Platforms Might Be a Better Fit

  • Budget Clarity is Paramount: For clients who need to know the exact cost upfront and prefer a predictable subscription model.
  • Flexibility and Convenience: For those who need highly flexible scheduling, various communication modes, and the ability to switch therapists easily.
  • Immediate Access: For individuals seeking quicker access to therapy without potential wait times associated with a solo practice.
  • Diverse Needs: For those who want access to a wide range of therapists and specialisations, increasing the chances of finding the perfect match.

Ultimately, Ontherapy.co.uk serves a niche for those seeking a more traditional, one-on-one private practice experience with a specific therapist. However, its lack of pricing transparency puts it at a disadvantage compared to the clear, subscription-based models of larger online therapy platforms that cater to a broader, more digitally savvy audience seeking convenience and upfront information.

How to Cancel Ontherapy.co.uk Subscription / Services

Given that Ontherapy.co.uk operates as a private psychotherapy practice and does not appear to offer a subscription model in the conventional sense (like a monthly membership service), the concept of “cancelling a subscription” doesn’t directly apply. Instead, cancelling would refer to the process of discontinuing therapy sessions or withdrawing an appointment request.

Discontinuing Therapy Sessions

If you are an ongoing client of Ontherapy.co.uk and wish to end your therapeutic relationship with Joanna, the process would typically involve direct communication, adhering to professional and ethical guidelines.

  1. Direct Communication: The most professional and recommended way to discontinue therapy is to discuss it directly with Joanna during a session or by contacting her via email or phone.
  2. Termination Session: Many therapists encourage a “termination session.” This final session allows for:
    • Reviewing the progress made in therapy.
    • Discussing feelings about ending therapy.
    • Planning for maintaining well-being after therapy concludes.
    • Addressing any unresolved issues or concerns.
    • This is a valuable part of the therapeutic process, providing closure and consolidating gains.
  3. Notice Period: While not explicitly stated on the Ontherapy.co.uk website, private practices often have a notice period for discontinuing regular sessions (e.g., one or two sessions’ notice). This allows for proper closure and scheduling adjustments. It’s crucial to clarify this at the outset of therapy or inquire about it if you decide to discontinue.
  4. Adhering to Payment Terms: Ensure all outstanding fees are settled and any cancellation policies for upcoming sessions are adhered to. As pricing and cancellation policies are not on the website, this would have been communicated verbally or in a client agreement form provided at the start of therapy.

Withdrawing an Appointment Request

If you’ve submitted an initial “Make an Appointment” inquiry via the website’s form but have not yet started therapy and wish to withdraw your request:

  1. Email Communication: Send a clear and concise email to Joanna (or the contact email provided by the practice) stating that you wish to withdraw your appointment request or no longer proceed with a consultation.
  2. No Obligation: Typically, there is no obligation or charge for withdrawing an initial inquiry before any formal consultation or session has been booked and confirmed. However, it’s good practice to inform the practice to avoid unnecessary follow-up calls or emails.

What is NOT Applicable

  • Automated Cancellation Portal: Since there’s no “subscription” or user account login on Ontherapy.co.uk, there won’t be an online portal or dashboard to cancel services with a click of a button.
  • Standard Subscription Cancellation Rules: Rules associated with cancelling streaming services, SaaS products, or other subscription models (e.g., turning off auto-renew) do not apply here.

In essence, cancelling services with Ontherapy.co.uk is a direct, professional communication process, much like ending any professional service relationship. Clarity on terms, especially notice periods and financial commitments, should have been established at the commencement of services.

Frequently Asked Questions

What is Ontherapy.co.uk?

Ontherapy.co.uk is the official website for Joanna, a psychotherapist based in the UK, offering various mental health services including EMDR therapy, online therapy, couple therapy, and long-term/short-term therapy.

Who is Joanna, the therapist at Ontherapy.co.uk?

Joanna is a qualified psychotherapist with a BSc in Psychology, 4 years of post-graduate training in Gestalt therapy, and experience in EMDR Trauma therapy, social care, and mental health project management, with professional experience dating back to 2003.

What types of therapy does Ontherapy.co.uk offer?

Ontherapy.co.uk offers EMDR Therapy, Online Therapy, Couple Therapy, Long-term Therapy, Short-term Therapy, and Therapeutic Consultation. Cerebral-agency.co.uk Review

Does Ontherapy.co.uk provide online therapy?

Yes, Ontherapy.co.uk explicitly lists “Online Therapy” as one of its services, indicating that sessions can be conducted remotely.

What mental health issues does Joanna work with?

Joanna works with a wide range of issues including anxiety, depression, trauma and PTSD, grief and bereavement, eating disorders, low self-esteem, phobias, relationship difficulties, health-related problems, identity problems, stress, panic attacks, OCD, managing anger, parenting difficulties, adoption, and substance misuse.

Is pricing information available on the Ontherapy.co.uk website?

No, pricing information for therapy sessions or consultations is not publicly available on the Ontherapy.co.uk website. You need to make an inquiry to obtain this information.

How do I make an appointment with Ontherapy.co.uk?

You can make an appointment by clicking any of the “Make an Appointment” buttons on the website, which will lead you to a contact form where you can submit your inquiry.

Does Ontherapy.co.uk offer a free trial or initial consultation?

The website does not explicitly mention a free trial or a complimentary initial consultation. You would need to inquire about this when you make contact.

What is EMDR Therapy, as offered by Ontherapy.co.uk?

EMDR (Eye Movement Desensitization Reprocessing) Therapy is a psychotherapy technique designed to help people heal from the symptoms and emotional distress that are the result of disturbing life experiences, and it is a specialisation offered by Joanna.

Are there client testimonials or reviews on Ontherapy.co.uk?

No, the Ontherapy.co.uk website does not feature any client testimonials or reviews.

How often is the Ontherapy.co.uk blog updated?

The Ontherapy.co.uk blog appears to be infrequently updated, with the latest post dating back to May 2021.

Is Ontherapy.co.uk suitable for couple therapy?

Yes, Ontherapy.co.uk specifically lists “Couple therapy” as one of the services offered by Joanna, indicating her expertise in this area.

What qualifications does Joanna have in psychotherapy?

Joanna holds a BSc in Psychology and has completed 4 years of post-graduate training in Gestalt therapy, alongside specific training in EMDR Trauma therapy. Southsearockshotel.co.uk Review

What is the cancellation policy for Ontherapy.co.uk services?

The cancellation policy for Ontherapy.co.uk services is not stated on the website. This information would typically be provided directly by the therapist upon engagement or during initial discussions.

Does Ontherapy.co.uk support long-term therapy?

Yes, Ontherapy.co.uk lists “Long-term therapy” as one of the services, suggesting that Joanna supports ongoing therapeutic relationships for deeper work.

What is Gestalt Psychotherapy?

Gestalt Psychotherapy is a humanistic approach focusing on the individual’s present experience, emphasizing personal responsibility and the integration of mind, body, and emotions. Joanna has 4 years of post-graduate training in this area.

Can I find information about the therapist’s experience timeline on Ontherapy.co.uk?

Yes, the website features a clear timeline outlining Joanna’s professional experience, starting from 2003 with various roles in psychology, social care, and private practice.

Is Ontherapy.co.uk a large platform or a solo practice?

Ontherapy.co.uk functions as the online presence for a solo private psychotherapy practice run by Joanna.

Does Ontherapy.co.uk offer therapeutic consultation?

Yes, “Therapeutic consultation” is listed as one of the services available on Ontherapy.co.uk.

How does Ontherapy.co.uk compare to NHS Talking Therapies?

Ontherapy.co.uk is a private practice, meaning services are paid for, and it offers specific modalities like EMDR. NHS Talking Therapies are free, publicly funded services for common mental health problems, often with longer waiting lists and less choice of specific therapists or modalities.



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