Fast-forward-group.co.uk Review

Based on looking at the website, Fast-forward-group.co.uk appears to be a legitimate removals and storage company operating in London, Hertfordshire, and Essex. They offer services for home and office removals, as well as storage solutions. The website provides essential contact information, details on their services, and a clear process for obtaining quotes and booking.

Here’s an overall review summary:

• Company Name: Fast Forward Group
• Website: fast-forward-group.co.uk
• Services Offered: Home Removals, Office Relocation, Storage Services (Home & Office), Decluttering, Disposal & Clearing.
• Service Area: London, Hertfordshire, and Essex, UK.
• Contact Information: Phone: 0800 45 49 53, Email: [email protected]
• Experience: Over 25 years in the industry, established 1998.
• Key Promises: Competitive prices, everything agreed in writing, no hidden charges, assured prices, careful movers, fully insured teams.
• Transparency: Provides links to Terms & Conditions and Insurance Cover documents.
• Social Media Presence: Links to Facebook, Instagram, and LinkedIn.
• Ethical Consideration: The services provided (removals and storage) are generally permissible and beneficial. There are no elements on the website that suggest any un-Islamic practices or forbidden categories. The focus is on providing a practical, necessary service.

The website clearly outlines its service offerings, from initial quotation to the actual move. They emphasise transparency with “no hidden charges” and providing assured prices, which is a significant plus in an industry often plagued by unexpected costs. The inclusion of links to their Terms & Conditions and Insurance Cover further reinforces their commitment to transparency. While the website presents a professional image and outlines a clear process, a more in-depth look at typical customer reviews beyond the curated testimonials on their “What our Customers Say” page would provide a fuller picture. However, based purely on the website’s content, they seem to operate with a degree of professionalism and clarity that aligns with what one would expect from a trusted service provider.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Alternatives for Home and Office Moving Services:

When considering removal and storage services, it’s wise to explore reputable and well-established companies that also prioritise transparency, professionalism, and customer satisfaction. Here are seven top alternatives in the UK, focusing on ethical and reliable options:

• Britannia Movers International

  • Key Features: Global network, comprehensive moving services (local, national, international), storage solutions, packing services, business removals.
  • Average Price: Varies widely based on move size, distance, and services required; typically mid-to-high range for full-service moves.
  • Pros: Extensive experience, wide range of services, strong reputation, international reach, professional accreditation (BAR).
  • Cons: Can be more expensive than smaller, independent movers for local jobs.

• Pickfords

  • Key Features: UK’s largest removals company, domestic and international removals, secure storage, packing and unpacking, specialist moving (antiques, fine art).
  • Average Price: Tailored quotes, generally competitive for their scale and service quality.
  • Pros: Long-standing history (over 300 years), vast experience, national coverage, high standards of service, BAR member.
  • Cons: Some customers report slightly higher prices due to their premium service.

• AGS International Movers

  • Key Features: Specialises in international removals, also offers domestic services, secure storage, vehicle transport, tailored packing.
  • Average Price: Quote-based, generally for mid-to-large scale moves, especially international.
  • Pros: Global presence, excellent for overseas moves, high-quality packing materials, strong customer service focus.
  • Cons: Might be overkill or pricier for very small, local moves.

• AnyVan

  • Key Features: Online platform connecting customers with professional movers, competitive pricing through reverse auction system, various services (removals, delivery, storage).
  • Average Price: Highly variable as it’s a marketplace; often very competitive.
  • Pros: Can get excellent deals, flexible booking, wide network of vetted movers, user-friendly platform.
  • Cons: Quality can vary slightly depending on the individual moving company chosen through the platform; less direct control.

• Removal Reviews (UK search)

  • Key Features: Not a service provider itself, but a powerful platform for finding reputable removal companies and reading customer reviews. It allows users to compare various service providers based on real-world feedback.
  • Average Price: N/A (platform for comparison).
  • Pros: Excellent for due diligence, helps filter out unreliable movers, provides transparency through user reviews.
  • Cons: Still requires individual research into specific companies found.

• BAR (British Association of Removers) Member Search

  • Key Features: The official trade association for the removals industry in the UK. Their website allows you to find accredited, regulated, and inspected removal companies.
  • Average Price: N/A (directory).
  • Pros: Ensures a high standard of professionalism, consumer protection, and financial integrity as all members are vetted. Provides peace of mind.
  • Cons: Limited to BAR members only, might miss some smaller, reputable non-BAR companies.

• Chess Moving UK

  • Key Features: Specialises in international and domestic moves, corporate relocations, storage solutions, comprehensive packing and unpacking services.
  • Average Price: Quote-based, typically for professional, tailored services.
  • Pros: Strong focus on customer service, expertise in complex moves, global network, high standards.
  • Cons: May not be the cheapest option for basic, local moves.

Fast-forward-group.co.uk Review & First Look

When you land on Fast-forward-group.co.uk, the immediate impression is one of a clear, service-oriented business. The homepage is designed to quickly guide visitors to their core offerings: home removals, office relocation, storage, and decluttering/disposal services. The prominent call-to-action buttons like “Get a Quote today!” are well-placed, making it easy for potential customers to initiate an enquiry.

The website provides key contact information—a phone number (0800 45 49 53) and an email address ([email protected])—at the top, which is crucial for building trust. This immediate accessibility is a strong point. Furthermore, the inclusion of social media links (Facebook, Instagram, LinkedIn) suggests a modern company that engages with its audience across various platforms. However, the exact activity levels or responsiveness on these platforms would require further investigation beyond the static links provided on the homepage.

The site highlights over “25 years experience in Home & Office Removals & Storage within London, Hertfordshire & Essex,” coupled with claims of “Thousands of satisfied customers.” While these are strong statements, the website doesn’t offer easily verifiable, third-party customer reviews directly on the homepage, instead directing users to a “What our Customers Say” page. For a thorough review, it’s always advisable to cross-reference these claims with independent review platforms like Trustpilot or Google Reviews, which often present a more balanced view.

Initial Impressions of User Experience

The site’s navigation appears straightforward, with clear categories for different services. The language is direct and aims to reassure potential clients, with phrases like “No hidden charges!” and “Assured Prices.” This transparency is a positive sign, particularly in an industry where unexpected costs can be a significant concern for customers.

Service Overview and Accessibility

Fast-forward-group.co.uk clearly articulates its services, including home removals, office relocations, storage solutions, and even decluttering and disposal. This comprehensive approach is appealing to a broad range of potential clients. The emphasis on tailored services—”to meet your personal & specific needs”—is a good indicator of a customer-focused business model. However, the site doesn’t detail the full scope of their “disposal & clearing” services, which might require a direct inquiry.

Fast-forward-group.co.uk Features

Fast-forward-group.co.uk lays out a range of features designed to make the moving and storage process as smooth and transparent as possible for its clients. These features are primarily focused on customer assurance, service clarity, and operational efficiency.

Transparent Quotation Process

One of the standout features is their clear, three-step process for engaging their services: Getting a Quote, Booking with them, and the Fast Forward Service.

• Detailed Quote Calculation: They explicitly state that prices are calculated based on “The size and weight of your move, the correct sized vehicle to meet your needs and property access, the size of the moving team we will require and what service package you choose.” This level of detail up-front is beneficial for managing customer expectations.
• Assured Prices: The website guarantees an “assured price and No Hidden Charges,” a crucial promise for clients budgeting for a move. This commitment to transparency is a significant advantage, as unexpected fees can be a major source of stress in removals.
• Inclusion of Terms & Conditions and Insurance: Upon quotation, a copy of their “Terms & Conditions, our Service Commitments and Insurance Cover” is sent for approval. This proactive disclosure of legal and insurance documents is highly commendable, demonstrating a commitment to professional conduct and consumer protection. Their links to FFG-TCs.pdf and FFG-SOI.pdf directly from the homepage further reinforce this transparency.

Professional and Experienced Teams

The website highlights that their “experienced Removal Teams are trained, fully insured and have completed all their necessary checks.” This assures clients that their belongings will be handled by competent and trustworthy individuals.

• Prompt Arrival: A promise of the team arriving “promptly at the agreed time and destination” is essential for managing the often tight schedules associated with moving days.
• Dedicated Team Leader and Move Coordinator: The presence of a Team Leader who “liaises with yourself and the Move coordinator in the Office, throughout the duration of your move” suggests a structured and organised approach to project management, aiming to ensure a “stress-free and organised move.”

Comprehensive Service Offerings

Beyond standard removals, Fast Forward Group offers a variety of services to meet diverse customer needs.

• Home & Office Removals: Core services for both residential and commercial clients.
• Storage Solutions: Options for both home and office storage, indicating flexibility for clients needing interim or long-term solutions.
• Decluttering & Disposal: The “I need to declutter” and “Disposal & Clearing” services are a valuable addition, addressing the common challenge of dealing with unwanted items during a move. This holistic approach can save clients time and effort in coordinating multiple service providers.
• Flexibility in Booking: They cater to both “Bookings in Advance or at Short Notice,” providing flexibility for clients with varying timelines.

Customer-Focused Approach

The general tone and promises on the website lean heavily towards a customer-centric model. Mrmrsalonsupplies.co.uk Review

• “CAREFUL MOVERS for a Quality Move”: This tagline emphasises their dedication to handling client possessions with care.
• Customer Testimonials: While curated, the snippets like “The WOW people have asked me to pass on their congratulations to you and your team on receiving this WOW nomination from us” and the Time Out London quote add a layer of social proof, hinting at positive past client experiences. The direct link to their “What our Customers Say” page allows for further exploration of these testimonials.

Fast-forward-group.co.uk Pros & Cons

Understanding the strengths and weaknesses of any service provider is key to making an informed decision. Based on the content presented on Fast-forward-group.co.uk, we can identify several notable pros and a few areas where more information or improved transparency would be beneficial.

Pros:

• Clear and Transparent Pricing Model: The explicit promise of “Assured Prices” and “No Hidden Charges!” is a significant advantage. This directly addresses one of the most common complaints in the removals industry: unexpected fees. The detailed explanation of how quotes are calculated (size, weight, vehicle, team, service package) further enhances this transparency.
• Comprehensive Service Offering: Fast Forward Group isn’t just a removals company; they offer a full suite of services including home and office removals, storage solutions, and even decluttering/disposal services. This makes them a one-stop-shop for many moving-related needs, simplifying the process for clients.
• Experienced and Professional Team: With “Over 25 years experience” and a claim of “trained, fully insured” teams who have completed “necessary checks,” the company projects an image of reliability and professionalism. The concept of a dedicated Team Leader and Move Coordinator ensures organised execution.
• Accessible Contact Information: Prominently displaying a phone number (0800 45 49 53) and email ([email protected]) at the top of every page provides immediate access for enquiries, which builds trust.
• Availability of Key Documents: The direct links to their “Terms & Conditions” and “Insurance Cover” PDFs on the quotation page are excellent for transparency. This allows potential clients to review crucial details before committing.
• Positive Third-Party Mentions (on site): Mentions from “The WOW people” and “Time Out London” suggest some level of recognition and positive feedback from external sources, even if not directly verifiable through independent review sites on the homepage.
• Flexibility in Booking: Offering both “Bookings in Advance or at Short Notice” caters to various client needs, including emergency situations.
• Geographic Focus: Clearly stating their service area (London, Hertfordshire & Essex) allows potential clients to immediately determine if they fall within the company’s operational zones.

Cons:

• Limited Independent Review Verification: While the website features client testimonials, it lacks direct integration or links to independent review platforms (e.g., Trustpilot, Google Reviews, Checkatrade) where a broader, unfiltered spectrum of customer experiences could be verified. This can make it harder for new customers to independently gauge the company’s reputation.
• Absence of Online Booking/Live Chat: The primary call-to-action is to “Get a Quote,” which implies a manual process. The absence of an immediate online booking system or a live chat feature might be a minor inconvenience for tech-savvy users seeking instant solutions or quick queries.
• Generic Blog Content: The “Latest Updates” section features blog posts like “Tips for Storage” and “Tips for Moving Home” which, while useful, are quite generic. More in-depth, original content or case studies could further establish their expertise and trustworthiness.
• Lack of Visual Portfolio/Case Studies: While they mention “thousands of satisfied customers,” the website doesn’t feature a visual gallery or detailed case studies of past moves. Seeing images of their vehicles, packing processes, or team in action could enhance confidence.
• Limited Information on “Disposal & Clearing” Service: While listed, the details on what their disposal and clearing service entails (e.g., types of waste handled, environmental practices) are not extensively covered on the homepage.
• Cookie Consent Banner Prominence: While necessary for compliance, the cookie consent banner is quite prominent and appears to require interaction to proceed, which could be a minor friction point for some users.

Fast-forward-group.co.uk Alternatives

When it comes to moving and storage services in the UK, clients have a robust market to choose from. While Fast Forward Group offers a solid service, exploring alternatives can ensure you find the best fit for your specific needs, budget, and desired level of service. These alternatives often bring their own unique strengths, from national networks to specialised services.

Professional UK Removals & Storage Companies:

• Britannia Movers International: As one of the largest independent moving groups in the UK, Britannia offers a comprehensive range of services. They are well-regarded for their national and international moving capabilities, secure storage solutions, and professional packing services. Their extensive network means they can often handle complex logistics that smaller firms might struggle with. They are a great choice for those seeking a highly experienced, full-service provider with a strong reputation.
• Pickfords: With a history spanning over 300 years, Pickfords is arguably the most well-known name in UK removals. They provide domestic, international, and business removals, as well as specialised services for valuable items. Pickfords is known for its high standards of service, rigorous training, and comprehensive insurance, making them a premium option for those prioritising reliability and expertise.
• Doree Bonner International: A reputable company known for its focus on international removals but also offering strong domestic services. They pride themselves on personalised service, attention to detail, and a global network of partners. If your move has international components or requires a more bespoke approach, Doree Bonner is a strong contender.
• Robinsons Relocation: Another established player in the UK, Robinsons offers domestic, international, and corporate relocation services. They are known for their customer-focused approach, efficient packing, and secure storage facilities. They often provide detailed pre-move consultations to ensure all aspects of the move are meticulously planned.

Online Marketplaces and Comparison Tools:

• AnyVan: This platform revolutionises the traditional moving process by connecting customers with professional movers through a reverse auction system. You list your job, and various moving companies bid on it, often leading to competitive prices. AnyVan is excellent for finding flexible and cost-effective solutions, though it requires clients to carefully review the chosen mover’s individual ratings.
• Compare My Move: This service allows you to get instant quotes from multiple removal companies in your area. You provide details of your move, and Compare My Move matches you with up to six vetted and trusted removal firms. It’s a fantastic tool for quickly comparing prices and services without having to contact each company individually.
• BAR (British Association of Removers) Member Search: For ultimate peace of mind, using the BAR’s “Find a Member” tool is highly recommended. The BAR is the UK’s leading trade association for removals and storage. Companies that are BAR members adhere to a strict Code of Practice, are financially protected, and are regularly inspected. While not a direct service provider, using this directory ensures you’re selecting from a pool of highly reputable and consumer-protected companies.

Each of these alternatives offers distinct advantages. Britannia, Pickfords, Doree Bonner, and Robinsons provide traditional, full-service moving experiences, often with strong reputations and comprehensive support. AnyVan and Compare My Move empower consumers with choice and competitive pricing through online marketplaces. Finally, the BAR member search offers an assurance of quality and ethical practice.

How to Cancel Fast-forward-group.co.uk Subscription (Service Agreement)

While fast-forward-group.co.uk does not appear to offer a traditional “subscription” service in the SaaS sense, their engagement with clients for removals and storage operates on a service agreement or contract basis. Therefore, “cancellation” would refer to withdrawing from an agreed-upon removal or storage booking. Based on the information provided on their homepage, the process for this would likely involve direct communication, referencing their “Terms & Conditions.”

Understanding the Service Agreement and Cancellation Policy

When Fast Forward Group sends a quotation, they explicitly state that it includes “a copy of our Terms & Conditions, our Service Commitments and Insurance Cover.” This document is critical because it will contain the specific clauses related to cancellations, refunds, and any potential charges for late cancellations.

Key Steps to Cancel a Fast Forward Group Booking:

1. Review the Terms & Conditions: Before taking any action, locate the “Terms & Conditions” document that was provided with your quotation. This PDF (FFG-TCs.pdf as linked on their site) will outline their official cancellation policy, including:
   • Notice Period: The minimum amount of notice required to cancel without incurring charges or with minimal charges.
   • Cancellation Fees: Any penalties or charges that apply if you cancel within a certain timeframe or after a specific point (e.g., if packing materials have already been dispatched or if a team has been allocated).
   • Refund Policy: Details on how refunds are processed, especially if a deposit was paid.
2. Contact Fast Forward Group Directly: The primary method for cancellation will be to formally notify them.
   • Phone Call: Their contact number is 0800 45 49 53. Calling allows for immediate communication and confirmation, but always follow up in writing.
   • Email: Send a clear, concise email to [email protected]. Include:
     • Your full name and contact details.
     • The reference number of your booking/quotation.
     • The date of your scheduled move or service.
     • A clear statement that you wish to cancel the service.
     • Request written confirmation of the cancellation.
3. Document Everything: Keep a detailed record of all communications, including dates, times, names of people you spoke with, and copies of emails sent and received. This documentation is essential should any dispute arise.

Important Considerations:

• Timing is Crucial: The closer you are to your scheduled service date, the higher the likelihood of cancellation fees. Acting as soon as you know you need to cancel is always best.
• “First Come, First Served” Booking System: The website mentions a “fair, first come, first served booking system.” This implies that cancelling a guaranteed slot might have implications for their scheduling, which could be a reason for cancellation clauses.
• Deposit Implications: If you paid a deposit to secure your booking, its refundability will be directly tied to the cancellation policy outlined in the T&Cs.

In summary, cancellation of services with Fast Forward Group is not a digital “unsubscribe” but rather a formal withdrawal from a pre-agreed service. The “Terms & Conditions” document is your go-to guide for the exact process and any financial implications.

How to Cancel Fast-forward-group.co.uk Free Trial

Fast-forward-group.co.uk is a service-based company providing removals and storage, not a software or digital product that typically offers “free trials.” Their business model revolves around providing quotes for specific services, followed by booking and execution of those services. Therefore, the concept of a “free trial” as commonly understood in subscription models does not apply here.

Services and Quotations, Not Trials

The process outlined on their website is:

1. Getting a Quote: Customers provide details of their move, and Fast Forward Group calculates a price, sending a quotation along with their Terms & Conditions and Insurance Cover. This is a free, no-obligation estimate.
2. Booking: If the customer accepts the quotation, they then proceed to book and agree to the service, at which point a contract is typically formed.

There is no mention of a free period of service, a trial period for their removal team, or a temporary storage solution without charge designed to entice a full commitment. The “quote” stage serves as the preliminary, no-cost exploration of their services. Sweepandswabstockport.co.uk Review

If a “Trial” Was Mistakenly Implied:

In the highly unlikely event that a “trial” was verbally implied or misunderstood (e.g., a very short-term, unpaid assessment of their service quality, which is not standard practice in this industry), the cancellation procedure would still revert to the formal process of withdrawing from any preliminary agreement or quote that might have been formed.

Steps to Take if You Believe You’re on a “Trial” or Need to Withdraw from a Quote:

1. Clarify the Agreement: Re-read any documentation you received, particularly the quotation and the “Terms & Conditions.” Look for any clauses that might refer to a trial period or a preliminary service agreement.
2. Contact Fast Forward Group Immediately: Use their direct contact methods (phone: 0800 45 49 53 or email: [email protected]) to clarify your understanding and state your intention to withdraw.
3. Confirm in Writing: Always follow up any phone conversation with an email to create a written record. Clearly state that you are withdrawing from the quote or any preliminary arrangement and ask for confirmation that no charges will be incurred.

Given the nature of their business, it’s highly improbable that a “free trial” exists. Any engagement with Fast Forward Group would move from a free quotation to a paid service agreement upon acceptance and booking. Therefore, the cancellation process for a “free trial” would effectively be the same as cancelling a booked service, as detailed in the “How to Cancel Fast-forward-group.co.uk Subscription (Service Agreement)” section.

Fast-forward-group.co.uk Pricing

Understanding the pricing structure of a removals and storage company is paramount for budgeting and avoiding surprises. Fast-forward-group.co.uk takes a transparent approach to its pricing, emphasising assured quotes with no hidden charges. However, as is standard in the removals industry, they don’t provide a fixed price list on their website because each move is unique.

Quote-Based Pricing Model

Fast Forward Group operates on a quotation-based pricing model. This means you won’t find a standard hourly rate or flat fee listed for services like home removals or office relocations. Instead, they require specific details about your move to generate a personalised price.

Factors Influencing the Quotation:

The website explicitly states that their price calculation is based on several key aspects:

1. The Size and Weight of Your Move: This is perhaps the most significant factor. More belongings mean more volume and weight, requiring larger vehicles and potentially more resources.
2. The Correct Sized Vehicle: The type and capacity of the removal vehicle needed directly impact costs, from fuel consumption to vehicle depreciation.
3. Property Access: Difficult access at either the collection or delivery address (e.g., narrow roads, multiple flights of stairs, long walks from parking to door) can increase the time and effort required, thus affecting the price.
4. Size of the Moving Team: The number of personnel required to safely and efficiently execute the move is a direct cost driver. Larger or more complex moves necessitate a larger team.
5. Service Package Chosen: Fast Forward Group offers different service packages. While the website doesn’t explicitly detail these packages (e.g., basic transport, full packing service, dismantling/reassembly), the choice will influence the final price. A full-service option, including packing materials and labour, will naturally cost more than a transport-only service where you do your own packing.

“Assured Price and No Hidden Charges”

A crucial promise from Fast Forward Group is that “A quotation will be sent to you for your approval, including a copy of our Terms & Conditions, our Service Commitments and Insurance Cover. Our quote is an assured price and No Hidden Charges.”

This commitment is highly beneficial for customers. It means that once you receive and approve a quote, the price you see is the price you pay, assuming all details provided were accurate and no unforeseen circumstances (not covered by the initial agreement) arise. This mitigates the common fear of unexpected fees appearing on moving day.

How to Get a Quote:

The website strongly encourages users to “Get an On-line Quotation” or “Get a Quote today!” These buttons lead to their contact or quotation request forms, where you would provide the necessary details for them to calculate your personalised price. Pumphousefarm.co.uk Review

Payment Structure (Implied):

While specific payment terms are not detailed on the homepage, it’s standard industry practice for a deposit to be required to secure a booking, with the remaining balance due either before, on, or shortly after the move. The “Terms & Conditions” document would provide these specific payment terms.

In essence, Fast-forward-group.co.uk’s pricing strategy is built on custom quotations, ensuring fairness based on the specific requirements of each job, coupled with a strong emphasis on price assurance and transparency.

Fast-forward-group.co.uk vs. Reputable Competitors

Comparing Fast-forward-group.co.uk with well-established competitors in the UK removals and storage market reveals both shared strengths and areas where differentiation occurs. The landscape of moving services is competitive, with companies vying for client trust through reliability, efficiency, and pricing.

Fast-forward-group.co.uk: Strengths and Positioning

Fast Forward Group positions itself as a local expert with significant experience (“Over 25 years”) in London, Hertfordshire, and Essex. Their key strengths, as highlighted on their website, are:

• Local Expertise: A focused service area allows them to potentially offer more intimate knowledge of local logistics, traffic patterns, and regulations compared to national giants.
• Transparency in Pricing: The “Assured Price and No Hidden Charges” promise is a powerful differentiator, directly addressing a major pain point for customers in the removals industry.
• Personalised Service: Their emphasis on tailored solutions (“to meet your personal & specific needs”) and a dedicated Team Leader/Move Coordinator suggests a hands-on, customer-focused approach.
• Comprehensive Service Suite: Offering removals, storage, decluttering, and disposal makes them a convenient all-in-one solution for many.

Comparison with National Giants (e.g., Pickfords, Britannia Movers International):

• Scale and Network: National companies like Pickfords and Britannia Movers International boast vast national and international networks. This is a significant advantage for long-distance or overseas moves, offering seamless logistics across different regions or countries. Fast Forward Group, with its regional focus, might be less suitable for such expansive moves.
• Brand Recognition and History: Pickfords, with its centuries-old history, and Britannia, with its large member network, carry immense brand recognition and a legacy of trust. While Fast Forward Group has 25 years of experience, it operates on a different scale of public perception.
• Accreditation and Standards: Both Pickfords and Britannia are prominent members of industry bodies like the British Association of Removers (BAR). While Fast Forward Group’s mention of “Find an RHA member” (Road Haulage Association) in their blog post suggests a recognition of industry standards, direct BAR membership is often a strong signal of adherence to rigorous consumer protection codes. The Fast Forward Group website does not explicitly state BAR membership on its homepage.
• Pricing: National giants often have larger overheads, which can sometimes translate to higher prices, especially for smaller local moves. Fast Forward Group’s “competitive prices” and local focus could potentially offer more cost-effective solutions for moves within their service area. However, without direct comparison quotes, this remains an assumption.

Comparison with Online Marketplaces (e.g., AnyVan, Compare My Move):

• Pricing Model: Platforms like AnyVan facilitate competitive bidding, often leading to very low prices. Compare My Move offers quick multiple quotes for comparison. Fast Forward Group provides a direct quote, which is less about instant comparison and more about a direct relationship.
• Choice vs. Consistency: Marketplaces offer a wide choice of movers, which can be great for price, but the quality can vary. Fast Forward Group offers a consistent service from one provider, potentially leading to more predictable service quality.
• Convenience: Online platforms excel in initial quote gathering speed. Fast Forward Group requires a direct enquiry for a personalised quote, which might take slightly longer.

Conclusion on Comparison:

Fast-forward-group.co.uk appears to be a strong contender for local and regional moves within London, Hertfordshire, and Essex. Their commitment to transparency and personalised service is commendable. For large-scale national or international moves, or for those who prioritise the extensive backing and brand recognition of a centuries-old giant, companies like Pickfords or Britannia might be preferred. For budget-conscious individuals looking for the best deal through competitive bidding, online marketplaces are valuable. Fast Forward Group carves a niche by combining local expertise with a clear, honest approach to pricing and service delivery.

FAQ

What services does Fast-forward-group.co.uk offer?

Fast-forward-group.co.uk offers a range of services including home removals, office relocation, secure storage solutions for both home and office, decluttering services, and disposal & clearing services.

Where does Fast Forward Group operate?

Fast Forward Group primarily operates within London, Hertfordshire, and Essex, providing removal and storage services in these regions.

How long has Fast Forward Group been in business?

Fast Forward Group has been established since 1998, boasting over 25 years of experience in home and office removals and storage.

How do I get a quote from Fast-forward-group.co.uk?

You can get a quote by contacting them directly via phone (0800 45 49 53) or email ([email protected]), or by filling out their online quotation forms accessible through “Get a Quote” buttons on their website.

Is the price quoted by Fast Forward Group final?

Yes, Fast Forward Group explicitly states that their quote is an “assured price” with “No Hidden Charges!” once it has been sent for your approval. Faxonline.co.uk Review

What factors influence the cost of my move with Fast Forward Group?

The cost of your move is calculated based on the size and weight of your belongings, the type of vehicle required, property access at both locations, the size of the moving team, and the specific service package you choose.

Are Fast Forward Group’s removal teams insured?

Yes, the website states that their experienced Removal Teams are “fully insured” and have completed all necessary checks. Details of their insurance cover are provided with your quotation.

Does Fast Forward Group offer packing services?

While not explicitly detailed as a separate service on the homepage, their mention of “requested packing materials and equipment” and “service package” implies that packing services are likely available as part of their offerings.

Can I book a move with Fast Forward Group at short notice?

Yes, Fast Forward Group states they can accommodate “Bookings in Advance or at Short Notice” if they have availability, operating on a fair, first-come, first-served system.

What is included in the quotation from Fast Forward Group?

The quotation includes the assured price, a copy of their Terms & Conditions, their Service Commitments, and details of their Insurance Cover.

Does Fast Forward Group handle office storage?

Yes, Fast Forward Group provides secure storage solutions for businesses, in addition to home storage options.

How do I contact Fast Forward Group for customer service?

You can contact them via phone at 0800 45 49 53 or by email at [email protected].

Does Fast Forward Group provide terms and conditions online?

Yes, links to their Terms & Conditions (FFG-TCs.pdf) and Insurance Cover (FFG-SOI.pdf) are provided with the quotation.

Does Fast Forward Group have social media presence?

Yes, Fast Forward Group has links to their profiles on Facebook, Instagram, and LinkedIn.

What is the “decluttering and disposal” service?

This service helps clients manage and remove unwanted items from their home or office, either as part of a move or as a standalone service, to help streamline the moving process. Cyberspares.co.uk Review

Does Fast Forward Group offer international removal services?

Based solely on the homepage content, their stated service area is London, Hertfordshire, and Essex. There is no explicit mention of international removal services.

Are there any hidden fees with Fast Forward Group?

No, the company explicitly states “No hidden charges!” and provides an assured price in their quotation.

How does Fast Forward Group ensure a stress-free move?

They aim for a stress-free move by employing experienced, trained, and insured teams, ensuring prompt arrival, and facilitating continuous communication between the Team Leader, client, and Move Coordinator.

Can I read customer testimonials for Fast Forward Group?

Yes, the website has a “What our Customers Say” page where you can read testimonials from their previous clients.

Does Fast Forward Group assist with finding an RHA member company?

One of their blog posts mentions “Looking for a removals company? Find an RHA member,” suggesting they are aware of and potentially align with Road Haulage Association standards, though it’s not explicitly stated they are an RHA member on the homepage.