Getproperly.com Review

Based on checking the website, Getproperly.com presents itself as a comprehensive solution for short-term rental management, aiming to simplify operations for vacation rental hosts.

The platform offers software and services designed to automate scheduling, ensure quality control through checklists and inspections, provide access to a service provider marketplace, and offer training modules based on industry best practices.

While the website highlights numerous features aimed at efficiency and convenience for property owners, a thorough review requires evaluating its transparency, ethical considerations, and overall trustworthiness for users seeking reliable business tools.

The emphasis on automation, standardization, and quality assurance is clear, positioning Properly as a tool to streamline the often complex process of managing vacation rentals.

Overall Review Summary:

• Purpose: Short-term rental management software and services.
• Key Offerings: Automated scheduling, checklist library, inspection tools, best practice training, service provider marketplace, listing management, remote inspections.
• Target Audience: Vacation rental hosts and property managers.
• Noteworthy Features: Auto-scheduler, live photo verification for inspections, detailed time estimates, optional expert support for listing setup and guest communication.
• Ethical Standpoint: The service itself addresses a legitimate need in the property management sector, focusing on efficiency and quality. There are no immediate red flags concerning unethical practices related to the nature of the service offered.
• Transparency: Pricing information is not immediately visible on the homepage, which is a significant drawback for users evaluating the service. While “FREE SIGN UP” buttons are present, a clear breakdown of costs for advanced features or ongoing subscriptions is absent.
• Trust Indicators: Mentions of “owner approved” service providers and “certified skills” indicate an attempt to build trust in their marketplace. Testimonials are present, but more robust case studies or independent reviews would strengthen credibility.
• Missing Information: Crucially, the website lacks a dedicated “About Us” page detailing the company’s history, leadership, or mission. A readily available “Contact Us” page with diverse contact methods phone, email, physical address is also absent, which can deter potential users. The terms of service and privacy policy are accessible via the cookie consent banner, but a more prominent link would be beneficial.

The Getproperly.com website clearly outlines its features and benefits for short-term rental management, aiming to attract hosts looking for simplified operations.

However, for a service that deals with property management and potentially significant financial transactions, the lack of transparent pricing, a detailed “About Us” section, and easily accessible comprehensive contact information raises concerns.

Without these critical elements, potential users might hesitate to fully commit, even with the promise of efficiency and convenience.

Best Alternatives for Property Management Software and Services:

1. Buildium

   • Key Features: Comprehensive property accounting, online rent payments, resident and owner portals, leasing tools, maintenance requests, property inspections, robust reporting.
   • Price: Starts around $52/month for Essential plan.
   • Pros: All-in-one solution for various property types, excellent accounting features, strong customer support.
   • Cons: Can be expensive for small portfolios, learning curve for new users.

2. AppFolio Property Manager

   • Key Features: Accounting, marketing & leasing, online payments, maintenance, intelligent automation, portfolio management, resident screening.
   • Price: Custom pricing based on portfolio size, typically starts around $1.40/unit/month.
   • Pros: Scalable for large portfolios, intuitive interface, strong automation capabilities, excellent mobile access.
   • Cons: Higher entry cost for smaller landlords, some users report slower customer service.

3. RentRedi

   • Key Features: Tenant screening, online rent collection, maintenance requests, lease signing, property accounting, tenant communication.
   • Price: Starts at $19.95/month annual plan or $29.95/month monthly plan.
   • Pros: Affordable for smaller landlords, user-friendly mobile app for both landlords and tenants, unlimited properties.
   • Cons: Less robust accounting features compared to enterprise solutions, some advanced features are add-ons.

4. TurboTenant

   • Key Features: Rental applications, tenant screening, online rent payments, maintenance requests, listing syndication, lease agreements.
   • Price: Free for basic features, optional paid upgrades for premium services.
   • Pros: Great for self-managing landlords with a few properties, free core features, easy to use.
   • Cons: Limited advanced features, customer support can be slower for free users.

5. Landlord Studio

   • Key Features: Income & expense tracking, rent collection, tenant screening, property management reports, document storage.
   • Price: Starts at $12/month annual plan for one property, scales up.
   • Pros: Strong financial tracking, good for accounting and tax preparation, user-friendly interface.
   • Cons: Fewer features for large-scale operations, not as strong for tenant communication.

6. DoorLoop

   • Key Features: All-in-one property management, accounting, tenant portal, owner portal, online payments, maintenance, marketing.
   • Price: Starts around $59/month for up to 20 units.
   • Pros: Comprehensive solution, good for mixed portfolios residential, commercial, short-term, strong support.
   • Cons: Newer player, some features still maturing, potentially higher cost for very small portfolios.

7. Cozy.co now Apartments.com

   • Key Features: Listing syndication, tenant screening, online rent collection, expense tracking, lease agreements.
   • Price: Mostly free, with optional paid tenant screening reports.
   • Pros: Free and very popular for basic needs, widely used by landlords, intuitive interface.
   • Cons: Lacks advanced features for larger portfolios, fewer customization options.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Getproperly.com Review & First Look

Alright, let’s dive into Getproperly.com with a cold, objective eye, much like you’d scrutinize a spreadsheet to find every hidden inefficiency.

Based on what the website lays out, Properly aims to be the go-to platform for managing short-term rental properties.

They’re pushing hard on the idea of simplicity, automation, and outsourcing, all while promising “disruptively low costs.” That’s a bold claim, especially in a market where efficiency often comes at a premium.

The core promise is to make vacation rental management easy.

They highlight features like automated scheduling, a vast checklist library for consistent quality, best practice training modules, and a service provider marketplace.

From a functional standpoint, these are solid offerings that address real pain points for property owners dealing with guest turnovers, cleaning, and maintenance.

Imagine never having to chase down a cleaner again, or always knowing your property is prepped exactly how you want it. That’s the dream Properly is selling.

However, a critical aspect of evaluating any online service, particularly one involving your property and potentially significant operational costs, is transparency.

While the site bombards you with calls to “SIGN UP NOW” and “Schedule a demo,” it conspicuously lacks clear, upfront pricing information. This isn’t just an oversight.

It’s a strategic choice that can often lead to frustration down the line. Bitpayo.com Review

As a user, you want to know the investment required before you commit to a demo or a signup, especially if “disruptively low costs” is part of their value proposition.

The absence of a dedicated “About Us” page detailing the company’s background, founders, or core philosophy also leaves a void.

You need substance, history, and easy access to the people behind the product.

Initial Impressions of Getproperly.com’s Interface

The website itself is clean, modern, and visually appealing.

It uses a good mix of text, images, and embedded video demonstrations to explain its features.

The user interface seems designed for ease of navigation, with clear sections highlighting different aspects of their service.

The multi-language support on the homepage Italian, Croatian, Portuguese, Spanish, Russian, French, German suggests a global ambition, which is a positive sign of scale and reach.

This broad linguistic appeal indicates they’re thinking big, which can often translate to better resources and continued development.

What’s Missing from the Homepage?

Despite the sleek design and feature showcase, several critical elements are conspicuously absent from Getproperly.com’s main page:

• Pricing Page: As mentioned, no direct link or section dedicated to pricing plans is visible. This is a major red flag for transparency.
• Comprehensive “About Us” Page: While they talk about a “decade of experience” in their training modules, there’s no page to delve into the company’s story, its founders, or its mission. This creates a disconnect and makes it harder to assess their credibility.
• Clear Contact Information: Beyond a “Schedule a demo” form, there isn’t an easily findable phone number, general email address, or physical mailing address. For a service managing valuable assets, direct and varied contact methods are crucial for trust.
• Case Studies/Detailed Success Stories: While there are short testimonials, in-depth case studies with quantifiable results would significantly bolster their claims of effectiveness. Users want to see how this translates to real-world savings or increased revenue.

Getproperly.com Features

Properly is betting big on a feature set designed to automate and standardize the chaotic world of short-term rentals. Liedcentertickets.com Review

They’ve clearly thought through the common pain points for hosts, from scheduling cleaners to ensuring consistent guest experiences.

It’s about taking the manual grunt work out of your hands so you can focus on the bigger picture – like finding more properties or, dare I say, enjoying your life.

Automating Scheduling

This is a critical component for any short-term rental operation.

Properly claims its “autoscheduler delivers perfect jobs, effortlessly.”

• How it works: The system likely integrates with booking platforms though they don’t explicitly list which on the homepage, only a general “WORKS WITH many partners, tools, and platforms”. When a new booking comes in, the system automatically schedules the necessary tasks – cleaning, maintenance, inspection.
• Benefits: This drastically reduces the time spent on manual scheduling, minimizes human error like double-bookings or missed turnovers, and maintains flexibility for last-minute changes. Imagine not having to scramble when a guest decides to extend their stay or a new booking comes in right after an old one checks out. That’s a significant time-saver.
• Real-world impact: For hosts managing multiple properties, this feature alone could justify the cost, provided the integration is seamless and reliable. A single missed cleaning can lead to terrible reviews and lost revenue.

Checklist Library and Inspection

Standardization is the name of the game here.

Properly emphasizes “Powerful standard operating procedures create high quality consistency, and enable effortless inspections.”

• Customizable Checklists: They offer ready-made checklists that can be tailored to specific property requirements. This means you can dictate exactly how you want things cleaned, staged, and maintained.
• Photo Verification: A standout feature is the ability to receive real-time photos of ongoing jobs. This allows for instant feedback if something needs to be fixed. For example, if a bed isn’t made correctly or an item is out of place, you can see it and address it while the service provider is still on-site.
• Remote Inspection Team: For just $5, they offer to assign a dedicated team of experts to perform remote inspections for you. This is a brilliant feature for hosts who are often remote or simply don’t have the time to physically inspect properties between guests. It outsources the quality control, ensuring your property is always guest-ready.
• Compliance & Consistency: These checklists are crucial for maintaining brand standards and ensuring properties are always compliant with local regulations or guest expectations. Consistency leads to more 5-star reviews, which directly impacts your booking rates and revenue.

Service Provider Marketplace & Training

Properly isn’t just about software.

It’s also about connecting you with the right people and ensuring they’re skilled.

• Vetted Network: They claim “Thousands of skilled service providers across small and large cities around the world.” What’s key is that each provider is “vetted by an owner or property manager before they were admitted to the network.” This pre-screening is vital for trust and quality.
• Ranked Services: The marketplace ranks service providers based on “a multitude of data points,” helping you find the most relevant and highly-rated help. This data-driven approach is smart, mimicking successful gig economy platforms.
• Best Practice Skills: Properly provides “Hundreds of short training modules built from a decade of experience.” This is a significant value-add, ensuring that service providers and even hosts can continuously improve their skills to meet industry standards. These modules cover everything from cleaning techniques to safety procedures, reducing risks and ensuring a professional operation.
• Certified Skills: The platform allows you to see what skills service providers have completed and displays “badges showing key aspects of their past performances.” This transparency empowers hosts to choose providers with verified expertise relevant to their needs.

Getproperly.com Pros & Cons

Alright, let’s break down Getproperly.com from a strategic standpoint, weighing its strengths against its potential weaknesses. This isn’t just about features.

It’s about the holistic value proposition and where it might fall short for a discerning property manager. Walletonline.info Review

Getproperly.com Pros

From the surface, Properly appears to offer a robust set of tools designed to streamline short-term rental operations.

The pros largely revolve around efficiency, quality control, and access to resources.

• Automation of Tedious Tasks: The auto-scheduler is a significant win. Automating job assignments based on bookings eliminates a huge administrative burden, reduces human error, and ensures timely turnovers. This is crucial for maintaining guest satisfaction and maximizing occupancy. A study by AppFolio found that property managers using automation saved an average of 23 hours per week on administrative tasks.
• Enhanced Quality Control: The combination of a detailed checklist library, live photo verification, and remote inspection services is powerful. This allows property owners to maintain high standards consistently, even from afar. The ability to give immediate feedback to service providers while they are still on-site is a must for quick rectifications, preventing negative guest experiences. This level of oversight can directly impact 5-star review rates, which are gold in the short-term rental market.
• Access to a Vetted Service Provider Network: Finding reliable, skilled cleaners and maintenance professionals is a constant challenge for hosts. Properly’s marketplace, with its vetting process and ranking system, aims to solve this. The transparency around certified skills and past performance badges helps hosts make informed decisions, reducing the risk of poor service. This feature alone can save countless hours of searching, interviewing, and trial-and-error. Data suggests that turnover cleaning is often cited as the biggest operational challenge for short-term rental hosts.
• Comprehensive Training and Best Practices: The availability of “hundreds of short training modules” is a valuable asset. This not only upskills the service providers on the platform but also offers hosts insights into industry best practices. Knowledge empowers better management and ensures operations align with professional standards, leading to smoother guest experiences and potentially higher profitability.
• Multi-Language Support: The presence of multiple languages on the homepage Italian, Croatian, Portuguese, Spanish, Russian, French, German indicates a global vision and commitment to serving an international user base. This broad accessibility can be a significant advantage for hosts with properties in diverse tourist destinations or those managing properties for international clients.
• Affordable Remote Inspections: The $5 remote inspection service is a notable low-cost solution for quality assurance. It provides peace of mind without requiring the host’s physical presence, making it accessible even for smaller operations or hosts with properties far from their primary residence.

Getproperly.com Cons

While the promises are compelling, a deeper look reveals areas where Getproperly.com could improve, particularly concerning transparency and accessibility.

• Lack of Transparent Pricing: This is the most significant drawback. There is no clear pricing page or breakdown of costs for the software and services. While “disruptively low costs” is advertised, the absence of specific figures e.g., subscription tiers, per-property fees, service commission rates makes it impossible for potential users to accurately assess the financial commitment. This lack of transparency can erode trust and is a common point of frustration for users evaluating SaaS platforms. A clear pricing structure is foundational for any business, especially one aiming for widespread adoption.
• Limited “About Us” Information: The homepage lacks a dedicated “About Us” section that details the company’s history, mission, or key leadership. Understanding the team behind the product and their vision is crucial for building long-term trust, especially in a service that handles critical operational aspects of a business. Without this, it’s harder for users to gauge the company’s stability, experience, or long-term commitment to its platform.
• Insufficient Contact Information: Beyond “Schedule a demo” forms and general “Free Sign Up” buttons, there’s no readily available phone number, general email address for support or inquiries, or a physical business address. For a service dealing with property management, easy and varied communication channels are paramount. What happens if there’s an urgent issue? The absence of clear contact details can be a significant barrier to trust and perceived reliability.
• Unspecified Integrations: While they state “Properly works with many partners, tools, and platforms,” they don’t explicitly list them on the homepage. Users need to know if Properly integrates seamlessly with their existing property management systems, booking channels like Airbnb, Booking.com, Vrbo, or accounting software. This lack of specificity means potential users would need to dig deeper or go through a demo just to confirm basic compatibility.
• Reliance on External Service Providers: While the marketplace is a pro, it also means a reliance on third-party service providers. While Properly vets them, the ultimate quality of the on-the-ground service still depends on individual providers. Issues like no-shows, quality inconsistencies, or disputes, though mitigated by Properly’s tools, can still arise and reflect on the host’s operation.
• No Free Trial Explicitly Mentioned: While “FREE SIGN UP” buttons are prominent, it’s not explicitly clear if this leads to a fully functional free trial or just an account creation without access to core features. A clear, time-limited free trial allows users to thoroughly test the platform’s capabilities before committing financially.
• Limited Public Reviews/Case Studies: While testimonials are present, a deeper dive into independent reviews, detailed case studies with quantifiable results, or public discussions about the platform is not immediately available or easily linked from the homepage. This can make it difficult for potential users to verify the efficacy and reliability of the service through third-party sources.

Getproperly.com Alternatives

When you’re looking for a tool to streamline your short-term rental business, it’s smart to look beyond just one option.

Getproperly.com has some compelling features, but as we’ve noted, some transparency issues could make you pause.

So, let’s explore some other heavy hitters in the property management software arena that offer robust features, often with more upfront information.

These alternatives focus on comprehensive management, automation, and reliable support, all crucial for a smooth operation.

Hostaway

• Key Features: Channel manager syncs listings across platforms like Airbnb, Booking.com, Vrbo, centralized calendar, automated messaging, direct bookings website builder, accounting and reporting, task automation for cleaning and maintenance.
• Pros: Extremely powerful channel manager, high level of automation, excellent for scaling operations, robust reporting, strong customer support.
• Cons: Can be pricey for smaller portfolios, steep learning curve initially due to its comprehensive nature.
• Best For: Property managers and hosts with multiple listings looking for a truly all-in-one solution that prioritizes channel management and automation.

Guesty

• Key Features: Centralized dashboard for all listings, unified inbox for guest communication, automation tools for messaging and tasks, direct booking website, owner portal, financial reporting, open API for integrations.
• Pros: Highly scalable for growing businesses, comprehensive automation features, strong focus on guest communication, vast marketplace of integrated tools, dedicated account managers for larger clients.
• Cons: Premium pricing, can be overkill for very small operations 1-5 properties, some users report integration complexities.
• Best For: Mid-to-large scale property management companies and hosts seeking advanced automation, robust reporting, and seamless integration with various third-party apps.

Smoobu

• Key Features: Channel manager, booking engine, unified inbox, automated messages, statistics and reports, cleaning plans, digital guest guide.
• Pros: Very user-friendly interface, great for beginners and small to medium-sized property managers, competitive pricing, good customer support.
• Cons: Less advanced automation compared to Guesty or Hostaway, reporting might be less comprehensive for large portfolios.
• Best For: Small to medium-sized property managers and individual hosts looking for an affordable, intuitive channel manager and basic property management tools.

Lodgify

• Key Features: Website builder with booking engine, channel manager, reservation system, property management software PMS, integrated payment processing, automated messaging, customizable templates.
• Pros: Excellent for building a direct booking website, very intuitive and easy to set up, good for hosts looking to reduce reliance on OTAs Online Travel Agencies, comprehensive feature set for its price point.
• Cons: Channel manager might not be as robust as specialized solutions like Hostaway for complex portfolios, some limitations in customization of the website builder.
• Best For: Hosts and property managers who want to focus on direct bookings and establish a strong online presence for their properties, while still managing channel distribution.

OwnerRez

• Key Features: Reservation management, booking engine, channel management, guest communication, trust accounting, owner statements, property automation smart home integrations, CRM.
• Pros: Extremely powerful and customizable, particularly strong in accounting and financial reporting, excellent customer support, highly regarded by experienced property managers for its depth of features.
• Cons: Steep learning curve, interface can feel dated compared to newer platforms, less emphasis on aesthetics for direct booking sites.
• Best For: Experienced property managers and hosts who need granular control over their operations, robust accounting, and a high degree of customization for their workflows.

iGMS

• Key Features: Channel manager, unified inbox, automated guest messaging, task management for cleanings and maintenance, reporting, direct booking management, team management features.
• Pros: Strong automation for guest communication and tasks, good for team collaboration, user-friendly interface, competitive pricing, excellent mobile app.
• Cons: Some users report occasional syncing issues with certain channels, reporting features might not be as in-depth as higher-end solutions.
• Best For: Property managers looking for an efficient solution to automate guest communication, coordinate tasks, and manage their team across multiple listings.

Rent Manager

• Key Features: Comprehensive accounting, online leasing, tenant and owner portals, maintenance management, robust reporting, marketing tools, utility billing.
• Pros: Extremely comprehensive for all types of property management short-term, long-term, commercial, highly customizable, strong support, excellent for large and diverse portfolios.
• Cons: Very expensive, significant learning curve, primarily designed for enterprise-level operations, may be overkill for just short-term rentals.
• Best For: Large property management companies handling diverse portfolios, including short-term rentals, who need enterprise-level accounting and highly customizable workflows.

How to Cancel Getproperly.com Subscription

Navigating the cancellation process for any online service, especially one tied to property management, requires clear steps.

Unfortunately, based on the Getproperly.com homepage, explicit instructions or a direct link to “cancel subscription” are not readily available.

This lack of transparency is a common pain point for users. My-softit.com Review

Typically, for subscription-based software, you’d expect to find this information either in the “Account Settings” within the platform itself, a dedicated FAQ section, or a “Terms of Service” document.

Given the information presented on their homepage, which heavily promotes sign-ups and demos but remains silent on subscription management, the most probable routes to cancellation would involve:

• Accessing Your Account Settings: Once you are logged into the Properly dashboard, look for sections like “Account,” “Profile,” “Billing,” or “Subscription Management.” Many SaaS platforms provide a direct cancellation option within these areas. This is the most common and user-friendly method for direct cancellations.
• Contacting Customer Support Directly: If an in-app cancellation option is not apparent or functional, reaching out to their support team is the next logical step. Since a general contact email or phone number isn’t prominently displayed on the homepage, you would likely need to:
  • Utilize a “Contact Us” form if one exists after logging in.
  • Look for a support email address or phone number within the “Help” or “FAQ” sections of their application.
  • Refer to the “Terms of Service” or “Privacy Policy” linked at the bottom of the page, as these documents often contain contact information for official communications or details about termination policies.
• Reviewing Terms of Service: Even if direct cancellation isn’t obvious, the “Terms of Service” agreement which you implicitly agree to upon signing up will legally outline the exact procedure for terminating your service. It will detail notice periods, potential fees, and the required communication method. This document is crucial for understanding your rights and obligations regarding cancellation.

Important Considerations for Cancellation:

• Notice Period: Some services require a specific notice period e.g., 30 days before cancellation takes effect. Check the terms.
• Data Export: Before canceling, ensure you have exported any necessary data, reports, or guest information that you might need from the platform.
• Confirmation: Always request and keep a confirmation of your cancellation, whether it’s an email from support or a screenshot of an in-app confirmation. This protects you from future billing disputes.

Without direct information, users should be prepared for a process that might require proactive communication with Properly’s support team rather than a simple click.

How to Cancel Getproperly.com Free Trial

The concept of a “free trial” is a powerful conversion tool, letting users kick the tires before committing.

Getproperly.com offers “FREE SIGN UP” but doesn’t explicitly detail the terms of a free trial e.g., duration, feature limitations. In such cases, managing or canceling a free trial typically follows patterns common across SaaS platforms.

Assuming that “FREE SIGN UP” leads to some form of free access or trial period:

1. Understand the Trial Terms: The first step is to clarify what “free sign up” entails. Is it a limited-feature free account, a time-bound trial with full features, or a demo-only access? This information should ideally be presented clearly at the point of sign-up or within the user’s dashboard upon registration. If not, the Terms of Service are your best friend here. They must outline the conditions of any free access and subsequent transition to a paid plan.
2. Look for In-App Options: Once you’ve signed up and are logged into the Properly platform, navigate to your “Account Settings,” “Billing,” or “Subscription” sections. Many services will have an option to view your current plan status and a clear button to “Cancel Trial,” “Downgrade Account,” or “Stop Auto-Renewal.” This is often designed to be self-service to reduce support queries.
3. Prevent Automatic Conversion to Paid Plan: The most critical aspect of a free trial is to prevent it from automatically converting into a paid subscription if you don’t intend to continue. Typically, if credit card information was provided during the “free sign up” process, it’s highly likely that the trial will roll into a paid subscription. You’ll need to cancel before the trial period ends to avoid charges.
4. Contact Support if Unclear: If you cannot find a clear cancellation option within the app or if the trial terms are ambiguous, immediately contact Properly’s customer support.
   • Search their support documentation if available in the app for “cancel trial” or “manage subscription.”
   • Send an email to their support team look for a support email address within the app or in the Terms of Service.
   • Use any provided contact forms within the platform to state your intention to cancel the trial and ensure no charges are incurred.
5. Seek Confirmation: Always ensure you receive a written confirmation email is best that your free trial has been successfully canceled and that no charges will apply. Keep this for your records.

Without a clear “Free Trial FAQ” or direct instructions on the homepage, the burden of ensuring a seamless trial cancellation falls on the user.

It highlights the importance of reading the fine print, especially when providing any personal or payment information during initial sign-up.

Getproperly.com Pricing

The most glaring omission on the Getproperly.com homepage, and a critical factor for any business considering a service, is the complete lack of transparent pricing. Themulberry-bush.com Review

Despite touting “disruptively low costs,” there is no dedicated “Pricing” page, no visible subscription tiers, and no indication of per-property fees, service commissions, or the cost structure beyond the implied $5 remote inspection.

This approach to pricing, or lack thereof, can be a significant deterrent for potential users.

When evaluating software or service providers, businesses typically want to understand the financial commitment upfront.

They need to compare costs against competitors, budget accordingly, and assess the return on investment.

What We Can Infer and What Remains Unclear:

• “FREE SIGN UP”: This is prominently displayed multiple times. It suggests either:

  • A freemium model where basic features are free, but advanced features require payment.
  • A free trial period that eventually converts to a paid subscription.
  • Simply creating an account that requires a paid plan to utilize most features.

  The exact scope of this “free” access is undefined.

• $5 Remote Inspections: This is the only specific price point mentioned. It implies that certain services are à la carte or have a fixed, low fee. However, it’s unclear if this $5 is for every inspection or if it’s a promotional rate, and whether a base subscription is required to access even this.

• “Disruptively Low Costs”: This marketing phrase, while appealing, is meaningless without actual numbers. What defines “low”? Low compared to what? Competitors? Traditional property management fees which can be 10-20% of rental income? Without benchmarks, this claim holds little weight.

• Subscription Model: Most SaaS platforms of this nature operate on a subscription model monthly or annual, often with tiers based on the number of properties, bookings, or features utilized. It’s highly probable Properly follows a similar structure, but the details are entirely hidden. Seoindiacompany.org Review

• Service Provider Marketplace Fees: It’s common for marketplaces to take a commission from service providers or charge a booking fee to hosts. The website doesn’t clarify how the service provider network is monetized or if additional fees apply to using it.

Why is Transparent Pricing Important?

• Builds Trust: Hiding pricing can create suspicion. It can make users feel like they’re being led into a sales funnel without full disclosure.
• Facilitates Comparison: Without clear pricing, it’s impossible to compare Properly against its competitors like Guesty, Hostaway, or Smoobu, which often publish their pricing structures or at least a clear “request a quote” process that leads to specific tiers.
• Enables Budgeting: Businesses need to budget for operational costs. Unclear pricing makes this impossible, forcing potential users to invest time in demos or calls before understanding the financial commitment.
• Sets Expectations: Transparent pricing helps set realistic expectations about the value and features included in each tier.

In essence, while Properly markets itself on cost-effectiveness, the lack of pricing transparency is a significant hurdle that diminishes credibility and complicates the decision-making process for potential users.

A clear pricing page with detailed feature breakdowns for each tier would significantly improve the user experience and trust factor.

Getproperly.com vs. Competitors

Comparing Getproperly.com to established players in the short-term rental management software space is like comparing a new, sleek concept car to proven, road-tested models.

Properly certainly showcases innovative features and a clear focus on specific pain points, but its market position and overall offering are still subject to scrutiny, especially when laid bare against giants like Guesty, Hostaway, or even more niche, yet comprehensive tools like OwnerRez.

1. Feature Set & Depth:

• Properly’s Strengths: Properly shines with its automated scheduling, a robust checklist library, live photo verification, and a unique $5 remote inspection service. The concept of an in-app service provider marketplace with vetted and ranked professionals, coupled with extensive training modules, is also a significant differentiator. This focuses intensely on the operational excellence of property turnovers and quality assurance.
• Competitors’ Strengths:
  • Channel Management: Competitors like Guesty, Hostaway, and Smoobu are built from the ground up as powerful channel managers. They excel at syncing calendars, pricing, and listings across dozens of OTAs Online Travel Agencies like Airbnb, Booking.com, and Vrbo, preventing double-bookings and maximizing occupancy. Properly mentions “WORKS WITH many partners, tools, and platforms” but doesn’t explicitly detail its channel management capabilities or the extent of its integrations on the homepage. This is a core functionality that many hosts prioritize.
  • Unified Inbox & Guest Communication Automation: Most top competitors Guesty, Hostaway, iGMS, Smoobu offer sophisticated unified inboxes that consolidate messages from all channels into one place, alongside advanced automated messaging triggered by bookings, check-ins/outs, and specific guest inquiries. While Properly mentions optional “Extra Support” for guest communication, it’s not positioned as a core, integrated automation feature within its software.
  • Direct Booking Website Builder: Platforms like Lodgify and Guesty provide robust tools to build attractive, conversion-optimized direct booking websites, allowing hosts to bypass OTA commissions. Properly’s homepage doesn’t highlight any direct booking capabilities.
  • Advanced Reporting & Accounting: OwnerRez, Buildium, and AppFolio are renowned for their powerful accounting features, trust accounting, owner statements, and in-depth financial reporting, which are crucial for larger property management businesses. Properly mentions “Regular Reporting” and “System of Record” but doesn’t detail the depth of its financial or operational analytics.
  • Smart Home & IoT Integrations: Some advanced platforms integrate with smart locks, thermostats, and noise monitoring devices to offer seamless guest access and property protection. This isn’t a highlighted feature for Properly.

2. Transparency & Trust:

• Properly’s Challenge: The biggest hurdle for Properly is its lack of transparent pricing and minimal “About Us” information. This creates a trust deficit that more established competitors typically don’t have. Most reputable software providers clearly display their pricing tiers, or at least a clear path to get a quote, and have comprehensive company information readily available.
• Competitors’ Advantage: Most major players publish their pricing or a clear tiered structure, have extensive “About Us” sections, and readily provide contact information phone, email, chat. This builds immediate credibility and allows for informed decision-making.

3. Target Audience & Niche:

• Properly’s Focus: Properly appears to be carving out a niche focusing heavily on the operational efficiency of property turnovers – cleaning, maintenance, and quality inspections. Their emphasis on training and a vetted service provider network suggests a strong appeal to hosts who struggle with ensuring consistent property readiness and managing local service teams.
• Competitors’ Broader Scope: Many competitors offer a more holistic suite of tools covering the entire guest journey and property lifecycle: marketing, booking, communication, payment processing, accounting, and operations. This broader approach aims to be a one-stop shop for all aspects of rental management.

4. Pricing Model Inferred vs. Explicit: Officialcellphoneunlock.com Review

• Properly: “FREE SIGN UP” and “disruptively low costs” with one explicit $5 remote inspection. The actual subscription costs are opaque.
• Competitors: Often operate on tiered subscription models e.g., per property per month, or based on revenue percentage, with clear pricing pages. Some offer free trials or freemium models with clear upgrade paths.

Conclusion on Competition:

Properly has some genuinely innovative features, particularly its focus on automating quality control and connecting hosts with vetted service providers.

This could be a strong selling point for hosts whose primary headache is managing turnovers and maintaining property standards.

However, its lack of transparent pricing and comprehensive company information puts it at a disadvantage against competitors who have built trust through openness and a more integrated, all-encompassing feature set especially around channel management, communication, and financial reporting. For a host looking for a full-suite solution, Properly might feel incomplete without more clarity on these fronts. It may be best suited as a specialized tool for quality control and team management that integrates with a broader property management system, rather than a standalone, all-in-one platform for the entire rental business.

Getproperly.com Pricing Tiers and Hidden Costs

The absence of clear pricing tiers and potential hidden costs is a significant concern for any potential user evaluating Getproperly.com.

When a service advertises “disruptively low costs” but fails to provide a transparent breakdown, it raises questions about the true financial commitment required.

This is a common tactic that can frustrate users who prefer full transparency before engaging with a sales team or committing to a demo.

Let’s dissect what could be happening with Properly’s pricing and what users should be wary of:

Inferred Pricing Model & Potential Tiers:

Based on common practices in the SaaS industry for property management software, Properly likely operates on one or a combination of these models:

1. Subscription Tiers Likely: Most platforms offer different subscription levels based on the number of properties managed, the volume of bookings, or the specific features included. Astrohosting.net Review

   • Basic Tier: Might include essential automation like auto-scheduling and access to the checklist library, possibly with limited reports. The “FREE SIGN UP” could lead to a very basic, perhaps single-property account with core features.
   • Professional/Growth Tier: Would likely add more advanced features such as live photo verification, more extensive training modules, potentially unlimited users, and broader reporting. This tier would be for hosts managing a handful of properties.
   • Enterprise/Premium Tier: Designed for large property management companies, offering dedicated support, API access, advanced integrations, and possibly priority access to the service provider network. This would be the most expensive tier.

2. Per-Unit/Per-Booking Fee Possible Add-on: Beyond a base subscription, some services charge a small fee per unit managed or per booking facilitated through their system. This could be where the “disruptively low costs” come into play, referring to transactional fees rather than a fixed high monthly cost.

3. Usage-Based Fees: The explicit mention of “$5 for remote inspections” suggests a usage-based component. Other services within their platform e.g., premium support, specific reports, certain integrations might also have additional per-use charges.

Potential Hidden Costs:

Where pricing is opaque, it’s wise to consider where unstated costs might emerge:

• Onboarding Fees: Some platforms charge a one-time fee for setting up your account, migrating data, or providing initial training. This can range from a few hundred to several thousand dollars depending on complexity.
• Integration Fees: While Properly says it “works with many partners,” access to certain premium integrations e.g., specific smart home devices, advanced accounting software might incur extra charges.
• Commission on Marketplace Services: While they don’t explicitly state it, it’s common for platforms that connect hosts with service providers to take a percentage commission from the service provider’s earnings or charge a small fee to the host for facilitating the connection. This would be a transactional cost.
• Customer Support Tiers: Basic support might be included, but priority support, dedicated account managers, or extended hours support could be part of a higher-priced tier or an additional add-on.
• Premium Feature Unlock: Features that seem standard might only be available in higher-priced tiers. For example, “unlimited users” or “advanced reporting” often sit behind more expensive plans.
• Cancellation Fees: While not a “hidden cost” during usage, some services impose fees if you cancel your subscription before a contract term ends, especially if you signed up for an annual plan at a discounted rate.

How to Uncover Properly’s True Costs:

The only way to get a clear picture of Properly’s pricing is to:

1. Schedule a Demo: This is what they push for. During the demo, explicitly ask for a detailed pricing breakdown for all tiers and any potential additional fees.
2. Engage with Sales: Be direct about your portfolio size and needs, and ask for a comprehensive quote.
3. Read the Terms of Service: While not a pricing sheet, the Terms of Service often found in small print at the bottom of the page or during the sign-up process will contain legal language about billing, renewals, and cancellation policies. This is crucial for understanding the financial commitments.

The lack of upfront pricing creates an unnecessary barrier to entry and can be perceived as less trustworthy.

For a business that values transparency and needs to budget precisely, this is a significant drawback that should be addressed by Properly.

Best Practices for Choosing Property Management Software

Choosing the right property management software is a bit like picking the perfect co-pilot for your rental business.

You need someone reliable, efficient, and who understands your unique flight plan. It’s not just about flashy features.

It’s about finding a solution that genuinely solves your problems and helps you scale without added stress. Diacritech.com Review

Here’s a no-nonsense guide to making that critical decision.

1. Define Your Needs and Goals

Before you even start looking, sit down and map out what you really need. Don’t just pick the flashiest software.

• Property Type and Portfolio Size: Are you managing a single short-term rental, a dozen vacation homes, or a mix of residential and commercial properties? Solutions like RentRedi might be perfect for a few units, while AppFolio or Buildium are built for larger, more diverse portfolios.
• Key Pain Points: What are your biggest headaches right now? Is it endless manual scheduling? Guest communication? Tracking expenses? Finding reliable cleaners? Your software should directly address these.
• Desired Automation Level: How much of your current workflow do you want to automate? From automated messaging to smart home integrations, the level of automation varies significantly across platforms.
• Budget: Be realistic about what you can afford. Remember to factor in not just the monthly subscription but also potential setup fees, transaction charges, and costs for add-ons.

2. Feature-Set Alignment

Match the software’s capabilities to your defined needs. Don’t pay for features you’ll never use.

• Core Property Management: Look for essentials like online rent collection, tenant screening, maintenance tracking, and robust accounting.
• Short-Term Rental Specifics: If you’re in the vacation rental space, prioritize channel management syncing with Airbnb, Booking.com, automated guest messaging, direct booking websites, and tools for cleaning and task management like Properly’s checklists and inspection features.
• Reporting and Analytics: Can the software provide insights into your finances, occupancy rates, and operational efficiency? Data-driven decisions are key to growth.
• Integrations: Does it play nice with other tools you already use? Think accounting software QuickBooks, smart locks August, Schlage, or pricing tools Dynamic Pricing. Seamless integration saves immense time.

3. User Experience and Ease of Use

A powerful tool is useless if it’s too complicated to operate.

• Intuitive Interface: Is it easy to navigate? Can you find what you need quickly? A clean, well-organized dashboard is crucial.
• Learning Curve: How much training will be required for you and your team? Some enterprise-level solutions like OwnerRez or Rent Manager have a steeper learning curve but offer immense customization.
• Mobile Accessibility: Can you manage your properties on the go? A robust mobile app is non-negotiable for busy property managers.

4. Support and Resources

Even the pros need a helping hand sometimes.

• Customer Support: What are their support channels phone, email, chat? What are their response times? Are they available during your working hours? Check online reviews for support quality.
• Knowledge Base and Tutorials: A comprehensive self-help library can save you hours of troubleshooting.
• Community: Does the software have an active user community where you can share tips and get advice?

5. Transparency and Trust

This is where many online services fall short.

• Clear Pricing: Demand transparent pricing. Avoid services that hide costs or force you into a demo just to get a quote. Understand all potential fees: monthly, per-unit, transaction, setup, and cancellation fees.
• Company Reputation: Research the company behind the software. How long have they been around? What’s their track record? Look for independent reviews on platforms like Capterra, G2, or Software Advice.
• Security and Data Privacy: How do they protect your sensitive data and your tenants’ information? Review their privacy policy and data security measures.

6. Trial Period and Demos

Don’t buy sight unseen.

• Free Trial: Always opt for a free trial if available. This allows you to test the software with your actual data and workflows.
• Personalized Demos: Schedule demos, but come prepared with specific questions tailored to your needs. Make sure they address your pain points directly.

By following these best practices, you’ll be well-equipped to cut through the marketing fluff and choose a property management software that truly serves your business, ensuring peace of mind and operational excellence.

FAQ

What is Getproperly.com?

Getproperly.com is an online platform that provides software and services for short-term rental property management, focusing on automating tasks like scheduling, ensuring quality control through inspections and checklists, and connecting hosts with service providers.

Is Getproperly.com a legitimate service?

Yes, based on its publicly available website, Getproperly.com appears to be a legitimate service offering tools for short-term rental management. Bashyafricancredit.co.ke Review

However, its transparency regarding pricing and company information could be improved.

What are the main features of Getproperly.com?

Its main features include automated scheduling, a checklist library for consistent property preparation, live photo verification for inspections, best practice training modules, and a marketplace to find vetted service providers.

Does Getproperly.com offer a free trial?

The website prominently displays “FREE SIGN UP” buttons, but it is not explicitly clear if this constitutes a fully functional free trial or a free basic account with limited features.

Users should verify the exact terms upon signing up.

How much does Getproperly.com cost?

The pricing for Getproperly.com is not transparently displayed on its homepage.

While it advertises “disruptively low costs” and a $5 remote inspection service, detailed subscription tiers or pricing models are not publicly available.

How can I get a pricing quote for Getproperly.com?

To get a pricing quote for Getproperly.com, you would typically need to schedule a demo through their website or contact their sales team directly, as pricing information is not provided upfront.

Can Getproperly.com help with finding cleaners for my rental property?

Yes, Getproperly.com offers a “Service Provider Marketplace” where you can find and connect with vetted and ranked cleaners and other service professionals for your rental property.

Does Getproperly.com integrate with other booking platforms?

The website states that “Properly works with many partners, tools, and platforms,” suggesting integrations with booking channels like Airbnb or Vrbo, but it does not explicitly list them on its homepage.

What kind of training does Getproperly.com provide?

Getproperly.com provides “Hundreds of short training modules” built from a decade of experience, covering best practice skills and industry-informed safety procedures to help improve operational standards. I-cultiver.com Review

How does Getproperly.com ensure quality control for properties?

It ensures quality control through a customizable checklist library, live photo verification of ongoing jobs, and the option to use a dedicated remote inspection team for quality assurance.

Can I manage multiple properties with Getproperly.com?

Yes, the features and testimonials on the website suggest that Getproperly.com is designed to help hosts manage multiple listings, aiming for scalability and efficiency.

Is there a mobile app for Getproperly.com?

While the homepage displays “APP FEATURES” and mentions using the app, it doesn’t explicitly confirm the availability of a dedicated mobile application for both iOS and Android stores.

How do I cancel my Getproperly.com subscription?

Specific instructions for canceling a Getproperly.com subscription are not detailed on the homepage.

You would typically need to log into your account settings, or contact their customer support directly for assistance.

What are some alternatives to Getproperly.com?

Some prominent alternatives to Getproperly.com for property management software include Hostaway, Guesty, Smoobu, Lodgify, OwnerRez, iGMS, and Rent Manager, each offering various features and pricing models.

Does Getproperly.com offer customer support?

The website implies support through its “Schedule a demo” and “Extra Support” mentions, but clear contact information phone, general email or a dedicated support portal is not prominently displayed on the homepage.

Can Getproperly.com help with guest communication?

The website mentions “Extra Support” for “responding to booking requests, and handling all post-booking guest communication,” suggesting they can assist with guest communication, possibly as an add-on service.

How does Getproperly.com handle scheduling changes?

Properly’s autoscheduler is designed to “maintain flexibility for last minute changes,” implying it can adapt schedules when bookings or needs change.

What data does Getproperly.com collect through cookies?

Getproperly.com uses necessary, functional, performance, analytics, and advertisement cookies. Mystructuredsettlementcash.com Review

Necessary cookies are essential for website functionality, while others require user consent.

Is Getproperly.com suitable for small vacation rental owners?

The platform seems designed to assist both individual hosts and those managing multiple listings, with features like automation and remote inspections potentially beneficial for smaller operations seeking efficiency.

Does Getproperly.com provide financial reporting?

The website mentions “Regular Reporting” and “System of Record” to track work and compliance, but it does not explicitly detail comprehensive financial reporting or accounting features comparable to dedicated property accounting software.