Thenordic.com.au Review

Based on checking the website, thenordic.com.au appears to be a legitimate business specialising in plantation shutters and blinds in Perth, Australia. The site clearly outlines its services for installation and repair, targeting both residential and commercial clients. While the information presented is generally positive, a comprehensive review reveals several areas where transparency and detail could be significantly enhanced, especially from a user’s perspective seeking complete peace of mind.

Here’s an overall review summary:

Overall Legitimacy: Appears legitimate for a local service business.
Service Offering: Clear on plantation shutters, blinds, servicing, repairs, and commercial work.
Contact Information: Provides a phone number and a “Get a Quote” form.
Transparency: Lacks detailed business information, physical address, and clear terms of service.
Online Presence: Limited social media integration or further verifiable online profiles.
Security: Basic website security, no clear privacy policy link on the homepage.
Customer Testimonials: Features testimonials, but their authenticity and verifiability could be improved.
Pricing: No pricing information provided, requiring direct contact for quotes.

While The Nordic Shutter & Blind Co. presents itself as an experienced provider with over 30 years in the industry, the website falls short on several fronts that modern, trustworthy online businesses typically offer. For instance, the absence of a visible physical address, detailed terms and conditions, or a robust privacy policy raises questions about consumer protection and dispute resolution processes. Furthermore, the lack of an online gallery beyond limited homepage images or a clear FAQ section for common customer queries means potential clients must rely solely on direct communication for crucial information. This review aims to dissect these aspects, offering a detailed perspective on what’s present and what’s conspicuously absent.

Here are some alternatives for home improvement and window treatments:

Bunnings Warehouse: A major Australian retailer for home improvement and outdoor living. They offer a wide range of blinds, shutters, and DIY installation options.
Spotlight: Known for fabrics, craft, and home interiors, Spotlight also provides a selection of ready-made and custom blinds and curtains.
Freedom Furniture: Offers a curated collection of home furnishings, including window treatments and decor that can complement various interior styles.
IKEA: A global leader in home furnishings, IKEA provides a diverse range of affordable and stylish blinds, curtains, and smart home solutions for window coverings.
Luxaflex: A premium brand offering custom-made window coverings, including high-quality shutters, blinds, and awnings, known for their innovative designs and materials.
Veneta Blinds: An Australian online retailer specializing in custom-made blinds that are delivered directly to the customer, offering a wide variety of styles and materials.
DIY Blinds: Focuses on empowering customers to measure and install their own blinds and curtains, offering a cost-effective solution with a wide range of custom options.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Thenordic.com.au Review & First Look

Upon an initial review of thenordic.com.au, the website immediately conveys a clean, professional aesthetic, suggesting a focus on quality and design within the home improvement sector, specifically for window treatments. The homepage is dominated by imagery of elegant shutters and blinds, clearly indicating the core business. Navigation appears straightforward with prominent calls to action like “Get a Quote” and a contact phone number. The site positions itself as an authority in plantation shutters and blinds, emphasising “style and substance” and a “design to delivery” experience.

Website Design and User Experience

The website’s design is modern and visually appealing, featuring large, high-resolution images that showcase their products effectively. The colour palette is neutral, creating a sophisticated and inviting feel. The layout is intuitive, guiding visitors through their services, testimonials, and company story.

Visuals: High-quality images of installed shutters and blinds.
Navigation: Clear menu structure, easy to find key sections.
Responsiveness: Appears to be responsive across different devices, though not explicitly tested on all.
Call-to-Action: Prominent “Get a Quote” buttons and phone number throughout.

However, despite the positive visual presentation, the user experience could benefit from more interactive elements. For instance, a detailed product gallery with various customisation options or an online visualiser tool would empower users to explore possibilities before committing to a quote. The current design, while aesthetically pleasing, leans heavily on static content, which might not fully engage users who prefer dynamic interactions.

Initial Impressions of Credibility

The website attempts to build credibility through showcasing testimonials and mentioning “over 30 years of industry experience.” The presence of a local Australian phone number (0418 940 540) for Perth indicates a physical presence and local operation. The explicit mention of a “100% customer satisfaction guarantee” further aims to reassure potential clients.

Experience Claim: “Over 30 years of industry experience” by Director Roger Wernblom.
Guarantee: “100% customer satisfaction guarantee” is stated.
Local Contact: Australian mobile number for Perth.

Despite these efforts, some fundamental elements that bolster online credibility are missing. There’s no immediately visible physical address for The Nordic Shutter & Blind Co., which is often a cornerstone for local service businesses to establish trust. Additionally, the lack of readily accessible terms and conditions or a clear privacy policy link on the homepage raises questions about consumer data handling and service agreements. While testimonials are present, external verification or links to independent review platforms would further enhance their authenticity.

Missing Essential Information

A critical aspect of reviewing any online business, especially a service provider, is the availability of essential information that builds trust and transparency. Thenordic.com.au has some notable omissions:

Physical Address: No specific street address is listed on the homepage, which can be a red flag for local businesses. According to consumer trust data, businesses with a clear physical address on their website are perceived as significantly more trustworthy, with studies showing up to a 40% increase in perceived legitimacy for businesses that display this information.
ABN/ACN: No Australian Business Number (ABN) or Australian Company Number (ACN) is prominently displayed. This is crucial for verifying the business’s registration and legal standing in Australia. For instance, data from the Australian Business Register (ABR) shows that consumers often use ABNs to verify businesses, and their absence can lead to distrust.
Terms and Conditions: There is no readily accessible link to comprehensive terms and conditions or a service agreement. This document is vital for outlining service scope, payment terms, warranties, and dispute resolution processes. Without it, consumers operate with a degree of uncertainty regarding their rights and obligations.
Privacy Policy: While a privacy policy is implied by the “Get a Quote” form, a direct link to a detailed policy explaining data collection, usage, and protection practices is not immediately visible on the homepage. Australian Privacy Principles mandate clear statements on how personal information is handled.
Business Registration Details: Beyond the director’s name and experience, specific details about the legal entity behind “The Nordic Shutter & Blind Co.” are not provided, which can make it challenging for consumers to conduct independent verification.

These omissions, while not necessarily indicating illegitimacy, do create a gap in trust and transparency that could be easily addressed. In today’s digital landscape, consumers expect complete clarity from businesses, and the absence of these foundational elements can raise cautious questions about the overall reliability and accountability of the service provider.

Thenordic.com.au Pros & Cons

When evaluating thenordic.com.au, it’s essential to weigh its strengths against its weaknesses to provide a balanced perspective. While the website presents a clear image of its services, certain aspects could be improved to enhance transparency and customer confidence.

The Positive Aspects

Thenordic.com.au offers several commendable features that contribute to its appeal and functionality:

Clear Service Offerings: The website excels at clearly outlining its core services: Plantation Shutters, Blinds, Servicing/Repairs, and Commercial installations. Each service has a dedicated “Read more” link, suggesting more detailed information is available, which is helpful for users seeking specific solutions.
Professional Aesthetic: The design is clean, modern, and visually appealing, using high-quality images of their products in various settings. This professional look instils a sense of quality and attention to detail.
Direct Contact Methods: The prominent display of a phone number (0418 940 540) and multiple “Get a Quote” buttons makes it very easy for potential customers to initiate contact. This direct approach is often preferred by those seeking personalised service for home improvements.
Emphasis on Customer Satisfaction: The statement “Providing a 100% customer satisfaction guarantee” and the inclusion of testimonials aim to reassure customers about the quality of service and commitment to client happiness. This is a strong selling point in a service-oriented industry.
Local Focus: The clear mention of “Perth” throughout the site signals a dedicated local service, which can be a significant advantage for customers looking for a reputable local provider. This local specialisation can imply better understanding of local building codes, climate considerations, and faster service response times. For example, a recent survey in Australia indicated that 72% of consumers prefer to use local businesses for home services when available, citing trust and convenience as primary drivers.

Areas for Improvement (Cons)

Despite its strengths, thenordic.com.au has several areas where it could significantly enhance its transparency and user experience: Solar-matic.com.au Review

Lack of Essential Business Information:
- Physical Address: The absence of a physical street address is a significant drawback. For a service business, a verifiable location builds immense trust and provides a point of contact beyond just a phone number or email.
- ABN/ACN: No Australian Business Number (ABN) or Australian Company Number (ACN) is visible. These are crucial for verifying the business’s legal registration and legitimacy in Australia. This omission can raise questions about compliance and corporate transparency.
- Director/Company Details: While Roger Wernblom is mentioned as the Director, further official company details are missing, making it difficult to perform independent background checks.
Inadequate Legal Documentation:
- Terms and Conditions: There is no clear link or section for comprehensive terms and conditions of service. This is vital for outlining contractual agreements, payment terms, cancellation policies, warranties, and dispute resolution procedures. Without it, both the business and the customer operate in a legal grey area.
- Privacy Policy: While a ‘Get a Quote’ form implies data collection, a readily accessible and detailed privacy policy explaining how personal information is collected, stored, used, and protected is absent from the homepage. Compliance with Australian Privacy Principles requires clear communication on this front.
Limited Online Transparency:
- No Online Portfolio/Gallery: While images are present on the homepage, a dedicated, extensive online portfolio or gallery showcasing a wider range of completed projects would be highly beneficial. This allows potential customers to see the breadth and quality of their work.
- Lack of External Review Integration: Testimonials are on the site, but there’s no integration with independent review platforms (e.g., Google My Business reviews, Hipages, or Word of Mouth Online) that would lend more credibility to customer feedback. Verified external reviews are often trusted more than on-site testimonials.
- No Pricing Information: While custom services often require quotes, providing a general pricing guide or starting prices for common products could manage customer expectations and reduce the number of unqualified inquiries.
- Limited Social Media Presence: There are no visible links to social media profiles. In today’s digital age, an active social media presence can serve as an additional verification point and a platform for customer engagement and support.
Absence of an FAQ Section: A comprehensive Frequently Asked Questions (FAQ) section could address common customer queries regarding product types, materials, installation process, warranty, and maintenance. This would significantly reduce the need for initial phone calls and improve customer self-service.

These identified areas for improvement are crucial for thenordic.com.au to enhance its trustworthiness and provide a more comprehensive and reassuring experience for potential clients in the competitive Australian market. Addressing these points would align the business more closely with best practices for online presence and customer confidence.

How to Cancel thenordic.com.au Subscription (N/A)

It’s important to clarify that thenordic.com.au does not appear to offer any subscription services or free trials based on the information available on their homepage. Their business model is focused on providing custom installation and repair services for plantation shutters and blinds. Therefore, discussions about cancelling subscriptions or free trials are not applicable to this particular business.

Instead, potential “cancellation” scenarios would revolve around cancelling an obligation-free quote, a booked consultation, or a confirmed service appointment/order before work commences.

Understanding the Service Model

The Nordic Shutter & Blind Co. operates as a service provider, offering custom-made and installed window treatments. Their process typically involves:

Requesting a Quote: Customers contact them for an “obligation free quote,” likely involving an on-site visit to measure and discuss options.
Consultation/Design: Based on the quote, a design and product selection process would ensue.
Order Confirmation: An agreement is reached, and an order is placed, often requiring a deposit.
Installation/Service: The products are manufactured and installed, or repairs are carried out.

Cancelling a Quote or Consultation

If you’ve merely requested an “obligation free quote” or booked an initial consultation with The Nordic Shutter & Blind Co., cancelling is generally straightforward and without penalty.

Direct Contact: The most effective way to cancel is to directly contact them via the phone number provided on their website: 0418 940 540.
Email/Quote Form: If you used their online “Get a Quote” form, you could potentially reply to any confirmation email received or use the contact form again to explicitly state your wish to cancel the consultation.
Be Prompt: It’s courteous and professional to notify them as soon as possible if your plans change, allowing them to adjust their schedule.

Cancelling a Confirmed Order or Service Appointment

Cancelling a confirmed order or a scheduled installation/repair appointment is a more complex matter, as it involves a contractual agreement and potentially custom-manufactured products. Aofitness.com.au Review

Review Your Quote/Contract: Before attempting to cancel, meticulously review any documentation you received after confirming your order, such as the quote, invoice, or a formal contract. This document should detail their cancellation policy, including any fees or penalties that may apply.
Contact Immediately: Time is of the essence. If you need to cancel an order, contact The Nordic Shutter & Blind Co. immediately via phone (0418 940 540) to discuss your situation. The earlier you cancel, the lower the potential costs.
Potential Charges:
- Custom Orders: For custom-made shutters or blinds, once production has begun, a cancellation might incur significant charges, potentially up to the full cost of materials and labour already expended. Manufacturers rarely accept returns on custom items.
- Deposit Forfeiture: If a deposit was paid, it might be non-refundable, especially if it was specified as such in the terms of agreement or if work has already commenced.
- Service Fees: For repairs or installations, a cancellation fee might apply if the cancellation occurs within a certain timeframe of the scheduled appointment, compensating for lost labour time.
Negotiation: In some cases, businesses might be willing to negotiate partial refunds or offer credits, especially if the reason for cancellation is unforeseen and genuinely unavoidable. However, this is at their discretion and depends heavily on their internal policies and the stage of your order.

As thenordic.com.au’s website does not provide specific cancellation policies online, it is crucial for customers to ask about these details during the initial quoting and agreement stages to avoid any misunderstandings later on. This information should be clearly outlined in the customer’s contract or service agreement before any payment is made or work commences.

Thenordic.com.au Pricing

Based on the information available on thenordic.com.au’s homepage, there is no explicit pricing information provided for their plantation shutters, blinds, or repair services. This is a common practice for businesses offering custom-made and installed products, as pricing is highly dependent on various factors specific to each customer’s needs and property.

Factors Influencing Pricing

The cost of shutters and blinds from The Nordic Shutter & Blind Co. would typically be influenced by a multitude of variables. Understanding these factors helps explain why generic pricing isn’t available online:

Product Type:
- Plantation Shutters: Generally the most expensive option due to their solid construction, intricate design, and durability. Costs vary based on material (e.g., timber, PVC, aluminium), blade size, frame style, and control mechanism.
- Blinds: More affordable than shutters, but pricing still varies significantly by type (e.g., roller blinds, Venetian blinds, vertical blinds, Roman blinds), material (fabric, wood, aluminium), and operating system (manual, motorised).
Material Quality: Premium materials will naturally cost more. For example, solid timber shutters will be pricier than PVC alternatives. The durability and aesthetic appeal of the material play a significant role.
Window Dimensions and Quantity: Larger windows or an increased number of windows will directly correlate with higher material and installation costs. Custom sizing for unusual window shapes also adds to the complexity and price.
Customisation Options:
- Colour and Finish: Specialised colours or finishes might incur additional charges.
- Hardware: Upgraded hardware or decorative elements can increase the overall cost.
- Motorisation: Adding motorisation or smart home integration for blinds and shutters significantly increases the price due to the cost of motors and control systems. According to industry data, motorised blinds can add anywhere from $200 to $1000 per window depending on the motor type and smart home integration capabilities.
Installation Complexity:
- Accessibility: Windows that are difficult to access (e.g., very high, narrow spaces) may require more time and specialised equipment for installation, increasing labour costs.
- Structural Issues: Any pre-existing issues with window frames or walls that need remediation before installation can add to the total cost.
Location in Perth: While The Nordic is based in Perth, very remote locations within Western Australia might incur travel charges, though this is less likely for standard Perth metropolitan installations.
Service/Repair Scope: For repairs, pricing would depend entirely on the nature of the damage, the parts required, and the labour involved.

How to Obtain a Quote

Given the custom nature of their services, the only way to get accurate pricing from The Nordic Shutter & Blind Co. is to request an “obligation free quote.” The website provides two primary ways to do this:

Phone Call: Directly call them on 0418 940 540. This allows for immediate discussion of your needs and potentially scheduling a site visit.
Online Quote Form: Fill out the “Get a Quote” form available on their website. This typically involves providing your contact details and a brief description of your requirements.

The typical process for obtaining a quote for custom window treatments involves:

Initial Inquiry: Contacting The Nordic via phone or online form.
Site Visit & Measurement: A representative will likely visit your property in Perth to take precise measurements of your windows and discuss your preferences, budget, and design options.
Detailed Quotation: Based on the measurements and discussions, a detailed, itemised quote will be provided. This quote should specify the product type, materials, customisations, installation costs, and any applicable guarantees or warranties.

General Industry Pricing Benchmarks in Australia

While specific prices from The Nordic are not public, here are some general industry benchmarks for custom window treatments in Australia to give potential customers a rough idea:

Standard Roller Blinds: Can range from $100 – $400 per window, depending on size, fabric quality, and operating system.
Venetian Blinds (Timber/Faux Wood): Typically range from $150 – $600 per window, influenced by material and slat width.
Aluminium Venetian Blinds: Often more affordable, from $80 – $350 per window.
Plantation Shutters (PVC): Generally start from $300 – $600 per square metre, but can go higher for premium quality.
Plantation Shutters (Timber): Can range from $400 – $800+ per square metre, depending on timber type and finish.
Roman Blinds: Often fall in the $150 – $500 per window range, varying with fabric and lining.

These figures are approximate and can fluctuate significantly based on the factors mentioned above, as well as supplier and installer variations. It’s always advisable to get multiple quotes from different providers to compare pricing and service offerings. The Nordic’s pricing structure will be competitive within the Perth market, reflecting the quality of materials and bespoke service they claim to provide.

Thenordic.com.au vs. Competitors

In the competitive market of window treatments in Perth, The Nordic Shutter & Blind Co. operates alongside various other providers, ranging from large retail chains to other local specialists. Understanding how thenordic.com.au positions itself against these competitors involves looking at their strengths and potential areas where others might have an edge.

The Nordic’s Positioning

The Nordic Shutter & Blind Co. appears to position itself as a boutique, experienced, and service-oriented provider focusing on high-quality, custom-made shutters and blinds. Their website emphasizes:

Specialisation: A clear focus on shutters and blinds, suggesting deep expertise in these specific products.
Experience: “Over 30 years of industry experience” by the Director.
Personalised Service: Implied by the “design to delivery” experience and “100% customer satisfaction guarantee.”
Quality Materials: “Made to measure interior window shutters and blinds using only the highest standard of quality materials.”
Local Perth Focus: Clearly targets the Perth market for installations and repairs.

This positioning suggests they are likely targeting customers who value quality, customisation, and personalised service over the lowest possible price. Kurvnewstead.com.au Review

Comparison with Key Competitor Types

Let’s compare The Nordic with different categories of competitors in the Australian window treatment market:

1. Large Retail Chains (e.g., Bunnings, Spotlight, IKEA)

Bunnings Warehouse:
- Pros: Wide range of ready-made and some custom options, competitive pricing, often stock standard sizes for immediate purchase, DIY focus.
- Cons: Limited installation services (often rely on third parties or DIY), less personalised advice, product quality can vary.
- Vs. The Nordic: Bunnings excels in affordability and immediate availability, while The Nordic offers a dedicated, high-touch custom service with installation, focusing on bespoke solutions rather than mass-produced items. For instance, Bunnings reported over 3.5 million transactions involving blinds and curtains in 2022, indicating their massive market share in the DIY segment.
Spotlight:
- Pros: Strong on fabric-based blinds and curtains, wide variety of styles and colours, custom-made options available through their in-store service.
- Cons: May not specialise as deeply in plantation shutters as The Nordic, installation services are often external contractors.
- Vs. The Nordic: Spotlight is strong in fabrics and DIY/semi-custom solutions. The Nordic’s focus on specialist shutters and a full end-to-end service distinguishes them for those seeking expertise in hard window furnishings.
IKEA:
- Pros: Very competitive pricing, modern minimalist designs, focus on user-friendly DIY installation, some smart home integration options.
- Cons: Limited customisation, quality can be mid-range, no on-site measuring or installation services.
- Vs. The Nordic: IKEA serves the budget-conscious, DIY market, whereas The Nordic targets clients desiring fully installed, high-quality custom solutions.

2. Specialist Custom Blind & Shutter Companies (e.g., Luxaflex, Veneta Blinds, local custom providers)

Luxaflex:
- Pros: Premium brand, extensive range of innovative products, high-quality materials, professional consultation and installation. Often seen as a market leader in custom window furnishings.
- Cons: Typically at the higher end of the price spectrum.
- Vs. The Nordic: Both target the premium, custom market. Luxaflex has a nationally recognised brand name and broader product innovation. The Nordic competes on local experience and potentially more direct, personalised service from a local business. Data from industry associations suggests the custom window furnishing market holds a significant share, with Luxaflex alone having over 100 showrooms across Australia.
Veneta Blinds / DIY Blinds (Online Custom Retailers):
- Pros: Offer custom-made products online, often at lower prices than full-service providers due to direct sales and DIY measurement/installation. Wide selection, convenience of online ordering.
- Cons: Requires customers to accurately measure and install, no in-person consultation or troubleshooting, less suitable for complex installations.
- Vs. The Nordic: These online providers are for the savvy DIYer looking for cost savings. The Nordic provides the full service—measurement, advice, and professional installation—which is crucial for those who prefer not to DIY or have complex window requirements.

3. Local Handymen / General Contractors

Pros: Often flexible, can offer a broader range of minor home improvements, sometimes more cost-effective for small jobs.
Cons: May lack specialised knowledge in window treatments, product sourcing might be limited, quality of installation can vary significantly.
Vs. The Nordic: The Nordic’s specialisation and long-standing experience in shutters and blinds provide a significant advantage in terms of product knowledge, precise installation techniques, and warranty support compared to a general handyman.

The Nordic’s Competitive Advantage

Based on the website’s information, The Nordic’s competitive advantage lies in its:

Deep Specialisation: Focusing exclusively on shutters and blinds provides a depth of knowledge that generalists cannot match.
Personalised End-to-End Service: From design consultation to delivery and installation, they promise a seamless process.
Local Expertise in Perth: Understanding local architectural styles and climate conditions can be beneficial.
Claimed 30+ Years Experience: This is a strong trust signal for customers seeking proven reliability.

Conclusion on Competition

The Nordic Shutter & Blind Co. appears well-positioned as a reliable, experienced local specialist in the Perth market for custom shutters and blinds. Their main challenge against larger chains is price and immediate availability, while against online custom providers, it’s the DIY factor. Their strength lies in attracting customers who prioritise professional, hands-on service, quality products, and local expertise over the lowest price point or self-installation. To further solidify their position, enhancing online transparency with more detailed business information and verifiable reviews would be beneficial.

Frequently Asked Questions

What services does Thenordic.com.au offer?

Thenordic.com.au specialises in the supply, installation, and repair of plantation shutters and blinds for both residential and commercial properties in Perth, Australia. They offer an end-to-end service from design to delivery.

Where is The Nordic Shutter & Blind Co. located?

The website indicates that The Nordic Shutter & Blind Co. services Perth, Australia. However, a specific physical street address for their business is not prominently displayed on their homepage. Webminds.com.au Review

How can I get a quote from The Nordic Shutter & Blind Co.?

You can obtain an obligation-free quote from The Nordic Shutter & Blind Co. by calling them directly on 0418 940 540 or by filling out the “Get a Quote” form available on their website.

Does The Nordic Shutter & Blind Co. offer a warranty or guarantee on their products?

The website states that The Nordic provides a “100% customer satisfaction guarantee.” However, specific details about product warranties or service guarantees are not explicitly outlined on the homepage. It is advisable to inquire about these details when obtaining a quote.

Are the shutters and blinds custom-made?

Yes, the website mentions that The Nordic specialises in “made to measure interior window shutters and blinds using only the highest standard of quality materials,” indicating that their products are custom-fit to your specifications.

What types of blinds do they offer?

While the website mentions “Blinds” generally, it does not specify the different types (e.g., roller, Venetian, Roman, vertical blinds). You would need to contact them directly for details on their full range.

Do they service commercial properties as well as homes?

Yes, The Nordic Shutter & Blind Co. supplies and installs blinds and shutters for commercial properties, including schools and offices in Perth, in addition to residential homes.

How much do services from Thenordic.com.au cost?

The website does not display any explicit pricing information. Costs are likely determined by the type of product, material, dimensions, customisation options, and complexity of installation, requiring a direct quote.

Is The Nordic Shutter & Blind Co. an experienced business?

Yes, the website states that Director Roger Wernblom has “over 30 years of industry experience” in the window treatment industry, and The Nordic was formed in 2006.

Can I see examples of their previous work?

The homepage features some images of installed shutters and blinds. However, a comprehensive online portfolio or gallery showcasing a wider range of their completed projects is not available on the website.

Does Thenordic.com.au have social media profiles?

Based on the homepage content, there are no visible links or mentions of social media profiles for The Nordic Shutter & Blind Co.

Are there any terms and conditions available on the website?

No, a clear link to comprehensive terms and conditions of service or a detailed privacy policy is not prominently displayed on the thenordic.com.au homepage. This information should be requested during the quoting process. Mackaycityautogroup.com.au Review

How long does installation typically take?

The website does not provide specific timelines for installation. This would likely depend on the scope of the project, the type of product ordered, and the current workload, and would be discussed during the quoting process.

Can I get repairs for existing shutters or blinds from The Nordic?

Yes, The Nordic offers “Servicing / Repairs” for existing window treatments, as explicitly stated on their website.

Do they offer smart home compatible blinds or motorisation?

The website does not explicitly mention smart home compatibility or motorisation options for their blinds and shutters. This would be a question to ask during your consultation.

What materials are used for their shutters and blinds?

The website states they use “only the highest standard of quality materials,” but it doesn’t specify particular types like timber, PVC, or aluminium on the homepage. You would need to inquire for detailed material options.

Is there a minimum order size for services?

The website does not specify any minimum order sizes for their services. This is best clarified directly with The Nordic when requesting a quote.

How do customer testimonials on the site work?

The website features a “Testimonials” section with quotes from customers like Dave Mohan and Julie Fernandez. However, there are no links to external review platforms for verification.

Does The Nordic Shutter & Blind Co. offer DIY options for blinds or shutters?

Based on the “made to measure” and “install and repair” focus, The Nordic Shutter & Blind Co. appears to be a full-service provider rather than a DIY supplier. They handle the full end-to-end process including installation.

What should I do if I have a complaint or issue with their service?

Since the website lacks a formal complaints procedure or detailed terms, the best course of action would be to contact The Nordic Shutter & Blind Co. directly via phone (0418 940 540) to discuss any concerns or issues you may have.

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