Based on checking the website Evanston-garage-door-service.info, it appears to be a legitimate local garage door service provider.
The site focuses on offering repair, installation, and maintenance services for garage doors and gates in and around Evanston, Illinois.
While the site provides essential contact information and a clear outline of services, some areas could be strengthened for a more robust and trustworthy online presence.
Overall Review Summary:
- Service Legitimacy: Appears legitimate for garage door and gate services.
- Contact Information: Phone number prominently displayed.
- Service Coverage: Clearly states areas served Evanston, Skokie, Wilmette, Rogers Park, Lincolnwood, Kenilworth, Morton Grove, Chicago.
- Pricing Transparency: Provides starting prices for some common services.
- Customer Testimonials: Includes written testimonials.
- Project Showcase: Features past projects with dates and locations.
- Blog Content: Indicates a blog section, though its depth isn’t fully ascertainable without extensive navigation.
- Online Scheduling: Offers an online appointment scheduling tool.
- Missing Information: Lacks a readily apparent physical address, business registration details, or clear “About Us” section detailing the company’s history or team.
- Live Chat: Advertises “Live Chat currently unavailable,” which is a minor red flag for immediate support.
- Terms of Service/Privacy Policy: Absence of easily accessible legal disclaimers.
For those seeking professional garage door services, Evanston-garage-door-service.info presents itself as a viable option, offering same-day service, competitive pricing, and a focus on quality.
However, as discerning consumers, especially in a world where online legitimacy is paramount, a deeper dive into common practices of trusted online service providers reveals some areas where this website could enhance its transparency and trustworthiness.
The absence of a physical address, detailed business registration, and comprehensive legal terms might give some users pause, even if the core service offerings seem straightforward.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Best Alternatives for Home Improvement Services
When considering home improvement projects, especially those involving significant installations or repairs like garage doors, it’s always wise to explore well-established, transparent, and reputable service providers.
These alternatives often come with the added benefit of robust customer support, clear legal frameworks, and comprehensive company information, fostering greater trust and reliability.
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- Key Features: Comprehensive garage door repair, installation, and maintenance, including openers, springs, and panels. Offers diagnostics and branded parts.
- Average Price: Varies by service. diagnostics typically range from $79-$129, repairs additional.
- Pros: Long-standing reputation, wide service network, trained technicians, warranty on parts and labor.
- Cons: Can sometimes be pricier than local independent contractors, scheduling might be less flexible.
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- Key Features: Connects homeowners with local, pre-screened professionals for various home improvement tasks, including garage door services. Users can read reviews and compare quotes.
- Average Price: Varies widely based on contractor and service. HomeAdvisor itself is a referral service.
- Pros: Access to multiple quotes, background checks on pros, user reviews, convenient platform.
- Cons: Quality can vary between individual contractors, relies on user diligence to vet final choices.
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- Key Features: Similar to HomeAdvisor, it provides a platform to find and hire local service professionals with verified reviews. Offers project booking and payment processing.
- Average Price: Project-dependent. membership might offer discounts or guarantees.
- Pros: Extensive network of pros, verified customer reviews, dispute resolution assistance, service guarantee for eligible projects.
- Cons: Some features might require a paid membership, not all contractors are equally responsive.
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- Key Features: Provides installation services for garage doors and openers purchased through Lowe’s. Offers professional installation and warranty.
- Average Price: Installation costs vary by door type and complexity. typically a flat rate plus material costs.
- Pros: Reputable retailer, often includes product warranty, professional installers.
- Cons: Primarily for new installations or replacements where the product is sourced from Lowe’s, less focused on general repairs.
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The Home Depot Installation Services:
- Key Features: Offers professional installation of new garage doors and openers. Customers can choose from a wide range of products available at The Home Depot.
- Average Price: Similar to Lowe’s, installation fees are usually separate from product cost.
- Pros: Trustworthy brand, extensive product selection, professional and insured installers.
- Cons: Focus on new installations, less emphasis on emergency repairs or troubleshooting existing systems not purchased from them.
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Precision Garage Door Service:
- Key Features: Specializes exclusively in garage door repair, installation, and sales. Known for their 25-point safety inspection.
- Average Price: Varies by service. generally competitive for specialized services.
- Pros: Highly specialized, trained technicians, same-day service often available, strong customer service focus.
- Cons: May not serve all geographic areas, pricing can be on the higher end due to specialization.
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Chamberlain Group MyQ Smart Garage Hub:
- Key Features: While not a service provider, this smart garage hub allows you to control your garage door from anywhere using your smartphone. This is a great alternative for those seeking enhanced security and convenience without needing a full service visit if their opener is functional.
- Average Price: $30-$50 for the device.
- Pros: Easy DIY installation, increased security and convenience, remote access, compatibility with most garage door openers.
- Cons: Requires an existing, working garage door opener. does not address mechanical issues or repairs.
Evanston-garage-door-service.info Review & First Look
Based on an initial assessment of Evanston-garage-door-service.info, the website presents itself as a dedicated local service provider for garage door and gate repairs, installations, and maintenance in the Evanston area.
The homepage immediately provides a clear call to action with a phone number and an option to schedule online.
This direct approach is often a hallmark of local service businesses aiming for quick customer engagement.
The site highlights “Same Day Garage Door Service” and a “10% discount on all repairs,” which are attractive incentives for potential customers facing urgent issues.
One of the strengths of the site is its clear articulation of services, covering garage door repair, springs, openers, maintenance, and even gate repair.
Each service category has a “LEARN MORE” link, suggesting deeper content within the site.
The website also features a “What We Do” section, providing a concise overview of their capabilities, from opener and spring problems to panel repairs.
The presence of a blog and “Latest Projects” section attempts to build credibility by showcasing past work and offering informational content.
However, the lack of crucial business details like a physical address or clear company history might raise questions for those accustomed to more comprehensive transparency from professional service providers.
Navigating Evanston-garage-door-service.info Features
The website’s design is functional and user-friendly, aiming for quick navigation to essential services. Muine-hotels.com Review
It leverages common web elements to guide visitors through their offerings.
Online Scheduling System
The “SCHEDULE NOW” buttons are prominent throughout the site, leading to a multi-step online scheduling form.
This feature allows users to select a service type e.g., “New Garage Door – Free Estimate,” “Broken Spring – Starts at $79”, choose a preferred date and time slot, and then enter their contact details.
This streamlined process is a significant convenience, allowing customers to initiate service requests outside of typical business hours.
The transparency of providing “Starts at” pricing for specific services within the scheduling tool is a positive step, giving customers a preliminary idea of potential costs.
Service Description Clarity
Each major service category—Garage Door Repair, Garage Door Springs, Garage Door Openers, Garage Door Maintenance, and Gate Repair—is given a dedicated section with a brief description and a “LEARN MORE” button.
This modular approach helps users quickly identify if their specific need is covered.
For instance, the “Garage Door Springs” section emphasizes the danger of handling springs and the necessity of professional intervention, which is an important safety message.
The descriptions are concise yet informative, setting appropriate expectations for the scope of services offered.
Blog and Project Showcases
The inclusion of “Our Blog” and “Latest Projects” sections aims to add depth and credibility. 1st4locksmiths.wordpress.com Review
The blog, though its content isn’t fully visible on the homepage, suggests an effort to provide valuable information to customers.
The “Latest Projects” section, featuring real case studies with names, locations e.g., Richmond, Kenilworth, Skokie, and dates, offers tangible evidence of their work.
This is a smart move for local businesses as it builds trust by demonstrating practical experience and problem-solving capabilities.
However, users should note that the project dates provided are relatively old, with the most recent being from October 2020.
Promotional Offers
The “10% discount on all repairs!” and “$20 Off Any Repair Over $250” coupons are clear incentives designed to attract new business and encourage immediate action.
These promotions are straightforward and prominently displayed, making it easy for customers to identify potential savings.
Such offers are common in competitive service markets and can be effective in converting leads.
Evanston-garage-door-service.info Pros & Cons
Like any online presence for a service business, Evanston-garage-door-service.info has its strengths and areas where it could improve.
Understanding these can help potential customers make an informed decision.
Strengths of the Service Presentation
The website does several things well to present its service offerings effectively. Ourhealthmate.com Review
Localized Focus and Emergency Services
The site’s explicit mention of servicing Evanston and surrounding towns like Skokie, Wilmette, Rogers Park, and Lincolnwood clearly defines its target audience.
This local focus is beneficial for SEO and for customers looking for immediate service in their vicinity.
The emphasis on “Same Day Garage Door Service” and “Emergency Garage Door Spring Replacement” addresses critical pain points for homeowners, signaling responsiveness and reliability in urgent situations.
Transparent Initial Pricing
The online scheduling tool providing “Starts at” pricing for common services e.g., “Broken Spring – Starts at $79,” “New Opener – Starts at $395” offers a level of transparency that many service websites lack.
While these are not final quotes, they give customers a preliminary idea of the investment required, which can be helpful for budgeting and decision-making.
This upfront glimpse into costs can reduce friction in the customer journey and build trust.
Evidence of Work and Testimonials
The “Latest Projects” section, detailing specific tasks like “Garage Door Off Track Service Richmond” or “Fast Spring Replacement, Skokie,” provides concrete examples of the company’s capabilities.
Coupled with customer testimonials “Glad I got the new garage door opener through you!,” “Your technician really did a fantastic job”, these elements serve as social proof, demonstrating positive customer experiences and the company’s ability to deliver on its promises.
Real-world examples often resonate more strongly than generic claims of quality.
Areas for Improvement and Potential Concerns
Despite its strengths, there are several aspects where the website could enhance its credibility and user experience. Garagedoorrepairacworth.com Review
Lack of Comprehensive Business Information
A significant omission is the absence of a readily apparent physical business address.
While a phone number is provided, a concrete location instills greater confidence, especially for a local service.
Similarly, details about business registration, licensing, or the year the company was established are not easily found on the homepage.
Transparent businesses typically include an “About Us” page detailing their history, mission, and the expertise of their team, which is not prominently featured here.
This lack of detailed background information can be a red flag for some users who prioritize vetting service providers thoroughly.
Outdated “Latest Projects”
While the “Latest Projects” section is a good idea, the most recent entry listed is from October 2020. For a business that emphasizes “latest projects,” having updates from several years ago can unintentionally convey a lack of recent activity or attention to their online presence.
In a fast-moving service industry, customers often look for current examples of work to gauge a company’s ongoing relevance and expertise.
Regularly updating this section would significantly enhance its impact.
“Live Chat currently unavailable”
The presence of a “Live Chat currently unavailable” notification indicates an intended feature that is not operational.
While minor, this can be frustrating for users seeking immediate assistance or quick answers. Woozymoo.com Review
It suggests a potential gap in real-time customer support, which is increasingly expected from modern service businesses.
Removing the inactive feature or clearly stating its future availability would be a more professional approach.
Absence of Legal Disclaimers
Crucially, the website lacks readily accessible links to essential legal documents such as a Privacy Policy or Terms of Service.
These documents are vital for establishing transparency regarding data handling, service agreements, and dispute resolution.
Their absence can deter users concerned about their personal information or the legal implications of engaging with the service.
For any online interaction, having these legal safeguards clearly presented is a standard practice for building trust.
Evanston-garage-door-service.info Alternatives
When evaluating service providers, it’s always prudent to consider alternatives that offer comprehensive information, strong reputations, and established operational procedures.
For home improvement services, particularly those involving critical components like garage doors, reliability and transparency are paramount.
Reputable Home Service Platforms
Platforms like HomeAdvisor and Angi formerly Angie’s List serve as excellent alternatives.
These platforms specialize in connecting consumers with local service professionals who have often undergone background checks and have accumulated verified customer reviews. Geniegaragedoorhenderson.com Review
This provides a layered approach to vetting contractors, offering transparency on pricing, past performance, and customer satisfaction.
While Evanston-garage-door-service.info provides testimonials, these platforms offer a wider array of feedback and comparison tools.
National Chain Service Providers
Companies like Sears Home Services, Lowe’s Installation Services, and The Home Depot Installation Services represent established alternatives, particularly for new installations or major repairs.
These entities often come with the backing of a large corporation, offering standardized service, warranties, and a more robust customer support infrastructure.
Their brand recognition often translates to greater trust and accountability, as they have a larger reputation to uphold.
Specialized Garage Door Companies
Dedicated garage door service chains such as Precision Garage Door Service focus solely on garage door repair, installation, and maintenance.
Their technicians are often highly specialized, benefiting from extensive training and access to a wide range of parts.
This specialization can lead to more efficient and expert service.
They often offer comprehensive inspections and transparent estimates, making them a strong contender for homeowners seeking dedicated expertise.
DIY Smart Home Solutions
For those seeking enhanced security or convenience for an already functional garage door, smart home solutions like the Chamberlain Group MyQ Smart Garage Hub can be a cost-effective alternative. While this doesn’t replace repair services, it provides remote control and monitoring capabilities, enhancing the functionality of an existing system. It represents a different kind of “service”—one focused on modernization and convenience rather than physical repair.
How to Cancel Evanston-garage-door-service.info Appointment
Based on the website’s functionality, cancelling an appointment with Evanston-garage-door-service.info would likely involve direct communication, as there isn’t an explicit “cancel appointment” button or self-service portal evident during the scheduling process.
Direct Contact via Phone
The most straightforward and immediate method for cancelling an appointment would be to call the provided phone number: 847-463-1817. Given the emphasis on “Same Day Service” and direct phone calls throughout the site, this is the primary channel for any changes or cancellations. When calling, have your appointment details ready, including the date, time, and the name under which the appointment was scheduled. It’s always best practice to cancel as soon as possible to respect the service provider’s schedule and potentially avoid any cancellation fees, though no such fees are mentioned on the visible parts of the website.
Email Communication
While not as prominently featured for immediate service, contacting them via email, if an email address is provided on the “Contact Us” page, could also be an option for cancellation, especially if the appointment is not urgent or for a future date.
However, for same-day or next-day appointments, a phone call is almost certainly the more reliable method to ensure your cancellation request is received and processed in a timely manner.
The website does have a “Contact Us” link, which might contain an email address or a contact form.
Reviewing Confirmation Emails
If you received an email confirmation after scheduling your appointment, it’s worth checking that email.
Many online scheduling systems include a link or instructions within the confirmation email for modifying or cancelling the appointment.
Although this functionality isn’t explicitly shown on the homepage, it’s a common practice for service businesses that offer online booking.
If no such link exists, revert to direct phone contact. Godforkidsapp.com Review
Evanston-garage-door-service.info Pricing
The Evanston-garage-door-service.info website provides some upfront pricing information, which is a positive sign for transparency.
However, it’s crucial to understand that these are “starts at” prices and actual costs will vary based on the specifics of the job.
“Starts At” Pricing Structure
During the online scheduling process, the website presents several service options with initial price indicators:
- New Garage Door – Free Estimate: For new door installations, a free estimate is offered, indicating that the final price will depend on the chosen door type, materials, and installation complexity.
- Broken Spring – Starts at $79: This suggests that a basic broken spring replacement could begin at $79. However, garage door springs come in various types torsion vs. extension and sizes, and some systems require replacing both springs, which would increase the cost. Additional labor for complex scenarios or unexpected issues could also factor in.
- Opener Repair – Starts at $120: Opener repairs can range widely depending on the nature of the malfunction. A simple sensor adjustment might be on the lower end, while motor issues or circuit board replacements could significantly drive up the price.
- New Opener – Starts at $395: This base price for a new opener likely includes the unit itself and basic installation. Higher-end models with smart features, battery backups, or heavier lifting capacities will increase this cost.
- Garage Door Off Track – Starts at $120: Getting a garage door back on its track typically involves realigning rollers and potentially checking for bent tracks. The starting price indicates a relatively straightforward fix, but underlying damage to components could lead to higher repair costs.
- Cable Replacement – Starts at $130: Cables are critical for lifting the door. Similar to springs, their replacement cost can depend on the type of cable system and the extent of the damage.
- Panel Replacement – Starts at $250: Dented or damaged panels can compromise a door’s integrity and appearance. The starting price suggests a single panel replacement, but the cost can vary significantly based on the panel’s material, design, and whether paint matching is required.
- $29 Service Call – Deducted from the Service: This is a standard practice in many service industries. An initial fee is charged for the technician to come to your location and diagnose the problem. If you proceed with the recommended repair, this fee is typically credited towards the total cost of the service, effectively making the diagnosis free when repairs are performed.
Factors Influencing Final Costs
It’s important for customers to understand that the “starts at” prices are minimums.
The final price for any garage door service can be influenced by:
- Type and Brand of Parts: Higher quality, specialized, or specific brand parts will cost more.
- Complexity of the Repair: A simple adjustment differs greatly from a complete component overhaul.
- Additional Damages: Often, one problem can lead to or uncover other issues e.g., a broken spring might have strained other components.
- Labor Hours: More complex or time-consuming jobs will naturally incur higher labor costs.
- Emergency vs. Scheduled Service: While the site mentions same-day service, there’s no explicit indication of surge pricing for emergency calls, but this is a common practice in the industry.
Customers should always request a detailed, written estimate after the technician assesses the situation on-site to avoid surprises.
Evanston-garage-door-service.info vs. Local Competitors
Understanding how it stacks up against typical local competitors reveals its strategic positioning.
Differentiation Factors
Many local garage door companies, especially smaller, independently owned operations, often rely on word-of-mouth referrals and basic online presences.
Evanston-garage-door-service.info distinguishes itself through:
- Online Scheduling System: This is a significant competitive advantage. Many local competitors still rely solely on phone calls or email forms for scheduling. The ability to book an appointment and get “starts at” pricing online offers convenience and transparency that can attract a tech-savvy clientele.
- Prominent Discounts: The 10% discount and specific coupon offers are clear marketing tools. While many competitors might offer unadvertised discounts, Evanston-garage-door-service.info makes these readily apparent, potentially drawing in customers looking for immediate savings.
- Clear Service Categorization: The website’s organized breakdown of services repair, springs, openers, maintenance, gates makes it easy for customers to identify their specific need and find relevant information quickly. Some smaller sites might have less structured content.
Areas of Competitive Parity
In several areas, Evanston-garage-door-service.info is likely on par with its local counterparts: Hoteldellenazioni.com Review
- Service Range: Most garage door companies offer similar core services: repair, installation, and maintenance for residential garage doors. The inclusion of gate repair is also common among these types of businesses, as the mechanics are often similar.
- Focus on Speed: Phrases like “Same Day Service” and “Fast Response” are common competitive claims among local service providers, emphasizing their ability to address urgent customer needs promptly.
- Customer Testimonials: Almost all local service businesses leverage customer testimonials to build trust. The quality and quantity of these testimonials, however, can vary widely.
Potential Competitive Disadvantages
Compared to some more established local competitors, Evanston-garage-door-service.info might face disadvantages due to:
- Lack of Deep “About Us” Information: More established local companies often have a richer “About Us” section detailing their history, family ownership, commitment to the community, and perhaps even specific technician certifications. This helps build a deeper connection and trust with the local community.
- Limited Online Transparency Beyond Scheduling: While the “starts at” pricing is good, some competitors might offer more detailed service packages or clearer explanations of their diagnostic fees upfront. The absence of a physical address or clear business registration details on the homepage could also be a differentiator in competitive vetting.
- Outdated Blog/Project Content: As noted, the relatively old dates on the “Latest Projects” section could make the company appear less active or current compared to competitors who consistently update their online content. A vibrant, up-to-date blog can also showcase expertise and engage potential customers.
Ultimately, Evanston-garage-door-service.info appears to be a legitimate local player leveraging online convenience.
Its competitive edge will likely come from its ability to consistently deliver on its promises of fast, quality service at competitive prices, despite some areas where its online presence could be more comprehensive.
Frequently Asked Questions
What services does Evanston-garage-door-service.info offer?
Evanston-garage-door-service.info offers a comprehensive range of services including garage door repair, spring replacement, opener repair and installation, general garage door maintenance, and gate repair for both residential and commercial properties.
How can I schedule an appointment with Evanston-garage-door-service.info?
You can schedule an appointment online directly through their website using the “SCHEDULE NOW” buttons, or by calling their prominent phone number, 847-463-1817.
Does Evanston-garage-door-service.info offer same-day service?
Yes, the website explicitly states they offer “Same Day Garage Door Service” for urgent repair needs.
Are there any discounts available on Evanston-garage-door-service.info?
Yes, the website advertises a “10% discount on all repairs!” and specific coupons like “$20 Off Any Repair Over $250” and “5% Off On Move-In Jobs.”
What areas does Evanston-garage-door-service.info serve?
They serve Evanston and surrounding towns including Skokie, Wilmette, Rogers Park, Lincolnwood, Kenilworth, Morton Grove, and areas near Chicago.
Does Evanston-garage-door-service.info provide free estimates for new garage doors?
Yes, the website’s online scheduling system indicates “New Garage Door – Free Estimate” as an option.
What are the starting prices for common repairs?
The website provides “starts at” pricing, such as $79 for broken spring replacement, $120 for opener repair, and $120 for garage door off track service. Engineliner.com Review
Is there a service call fee with Evanston-garage-door-service.info?
Yes, there is a $29 service call fee, which is deducted from the total cost if you proceed with the recommended service.
Can I get help with garage door opener installation from Evanston-garage-door-service.info?
Yes, they offer garage door opener installation services, including helping you choose the right system for your home.
How can I cancel an appointment with Evanston-garage-door-service.info?
The most reliable way to cancel an appointment is to call them directly at 847-463-1817. Check your confirmation email for any cancellation links if available.
Does Evanston-garage-door-service.info repair gate systems?
Yes, in addition to garage doors, their expert technicians also provide residential and commercial gate repair services.
Where can I find examples of Evanston-garage-door-service.info’s past work?
The website features a “Latest Projects” section that showcases descriptions of recent repairs and installations they have completed for customers.
Does the website have a live chat feature?
The website displays “Live Chat currently unavailable,” indicating that this feature is not currently operational.
How experienced are the technicians at Evanston-garage-door-service.info?
The website claims to have “The Best Technicians” and that their professionals are “incomparable when it comes to repairing garage door systems.”
What brands of garage doors or openers do they work with?
While the homepage mentions working with “top manufacturers such as Clopay or Windsor” for new installations, it also states they provide maintenance for openers “regardless of the brand or the model.”
Does Evanston-garage-door-service.info offer emergency spring replacement?
Yes, they explicitly state they provide “emergency spring replacement services that get your door working again as quickly as possible.”
What should I do if my garage door panel is dented?
Evanston-garage-door-service.info offers fast overhead door dent removal and repair services to restore your door’s aesthetic appeal and security. Rollsvanlines.com Review
How can regular garage door maintenance benefit me?
Regular maintenance from Evanston-garage-door-service.info ensures your overhead door mechanisms are properly lubricated and clean, helps identify damage early, and fits replacement components before parts wear out, avoiding costly and dangerous accidents.
Is Evanston-garage-door-service.info focused on residential or commercial services?
They clearly state they provide both residential and commercial gate related services, and their garage door services primarily focus on residential needs.
What information is missing from the Evanston-garage-door-service.info website for a comprehensive review?
The website notably lacks a readily apparent physical business address, detailed business registration information, and easily accessible links to a Privacy Policy or Terms of Service.
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