Motorhome-city.co.uk Review 1 by BestFREE.nl

Motorhome-city.co.uk Review

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Based on looking at the website, Motorhome-city.co.uk appears to be a legitimate platform for motorhome and campervan hire, sales, and purchases within the UK. The site provides a significant amount of detailed information regarding its services, operational procedures, and contact details, which are positive indicators for transparency and trustworthiness. However, a deeper dive into the site’s design and user experience reveals areas that could be improved to meet contemporary standards of online service, potentially affecting user confidence and overall impression. While the core service of connecting motorhome owners with hirers or buyers is sound, the presentation and modern web best practices seem to be lagging.

Here’s an overall review summary:

  • Website Legitimacy: Appears legitimate with clear company registration and VAT numbers.
  • Transparency: High level of transparency with detailed information on rates, insurance, breakdown assistance, and terms.
  • Service Offering: Comprehensive for motorhome hire, buying, and selling.
  • Information Availability: Most essential information is present and accessible.
  • User Experience (UX): Could be significantly improved, with a dated design and potentially clunky navigation.
  • Trust Signals: Testimonials are present, and integration with other entities (Hirebuddies, Freedom of Scotland Motorhomehire) adds some credibility.
  • Security: No clear mention of specific security features or SSL certification on the homepage text, which is a concern for a transaction-oriented site.

Motorhome-city.co.uk presents itself as a well-established player in the UK motorhome and campervan market, boasting around 250 vehicles available for hire across various regions. They emphasise a “unique vehicle Classification System” for competitive rates, which is a smart move to streamline pricing and manage expectations. The inclusion of full UK comprehensive hire insurance and breakdown assistance directly in the rates is a significant plus, removing potential hidden costs. Their dedication to “Customer service is our Number One Priority” is a commendable statement, supported by accessible testimonials. However, the lack of a modern, responsive design and clear security indicators might give some users pause. While the breadth of services from hiring to buying and selling motorhomes is impressive, the platform’s visual appeal and technical polish seem stuck in an earlier era of the internet. This could inadvertently deter users accustomed to slick, intuitive modern websites, making the overall experience less seamless than it could be.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Best Alternatives for Motorhome and Campervan Services in the UK:

Here are some top-tier alternatives that offer robust services and often provide a more contemporary user experience:

  • Outdoorsy

    • Key Features: Peer-to-peer rental marketplace, wide selection of vehicles, insurance included, 24/7 roadside assistance, flexible pick-up/drop-off.
    • Average Price: Varies widely based on vehicle type, location, and duration (e.g., £70-£200+ per night).
    • Pros: Extensive inventory, strong community reviews, comprehensive insurance, user-friendly app.
    • Cons: Availability can vary by region, service fees apply.
  • Indie Campers

    • Key Features: Large fleet of owned vehicles, various models (vans, motorhomes), one-way rentals, pet-friendly options, global presence.
    • Average Price: From around £60-£150+ per night, depending on season and vehicle.
    • Pros: Professional fleet, reliable service, international reach, often includes basic amenities.
    • Cons: Less variety in unique, privately owned vehicles compared to peer-to-peer, potentially higher prices for one-way.
  • Goboony

    • Key Features: Peer-to-peer motorhome sharing, extensive range of privately owned vehicles, insurance provided by partners, secure payment system.
    • Average Price: Similar to Outdoorsy, £70-£200+ per night.
    • Pros: Huge selection, direct communication with owners, reliable insurance, good support.
    • Cons: Quality of vehicles can vary, reliant on owner responsiveness.
  • Camptoo

    • Key Features: Peer-to-peer rental platform, wide array of campervans and motorhomes, comprehensive insurance, 24/7 roadside assistance.
    • Average Price: £65-£180+ per night.
    • Pros: User-friendly platform, good customer support, varied selection to suit different needs.
    • Cons: Can be competitive for popular dates, some owners might have stricter terms.
  • Auto Europe (Motorhome Hire)

    • Key Features: Aggregator for various rental companies, competitive rates, wide global network, offers a range of sizes and models.
    • Average Price: Varies significantly based on supplier and location, often £50-£150+ per night.
    • Pros: Price comparison, good for finding deals, established travel company.
    • Cons: Less direct control over specific vehicle features, customer service depends on the underlying rental company.
  • Spaceships Rentals

    • Key Features: Focus on smaller, easy-to-drive campervans, unlimited mileage, no hidden costs, 24-hour roadside assistance.
    • Average Price: Around £50-£100 per night.
    • Pros: Great for first-time renters, straightforward pricing, practical for touring, younger fleet.
    • Cons: Limited to campervans, less spacious than full motorhomes, fewer amenities.
  • RVshare (UK equivalent)

    • Key Features: Peer-to-peer rental, large inventory across different vehicle types, insurance options, delivery available.
    • Average Price: £70-£200+ per night.
    • Pros: Diverse selection of unique vehicles, flexible rental terms, secure booking.
    • Cons: Less established in the UK compared to the US market, availability might be regionally concentrated.

Motorhome-city.co.uk Review & First Look

Motorhome-city.co.uk positions itself as a significant player in the UK’s motorhome and campervan hire, buying, and selling market. Upon first glance, the website’s design appears somewhat dated, reminiscent of earlier internet eras, which can impact a modern user’s immediate trust and engagement. Despite this, the site presents a wealth of information upfront, aiming for transparency in its operations. It’s clear that the focus is on providing comprehensive details about services, rates, and vehicle availability rather than on a visually stunning user interface.

Initial Impressions on Design and Usability

The website’s aesthetic leans towards a more functional, text-heavy layout rather than a visually appealing, interactive design. While this ensures that all information is readily available, it might lead to a less engaging user experience for those accustomed to contemporary web design standards. The navigation, though comprehensive with numerous links in the footer, could be streamlined for easier access to key functionalities.

Service Scope and Claims

Motorhome-city.co.uk states it has “around 250 motorhomes and campervans available for hire,” distributed across various UK regions. This wide availability is a strong selling point. They also highlight a “unique vehicle Classification System” designed to offer competitive rates, which suggests a structured approach to pricing based on vehicle age and features. The inclusion of full UK comprehensive hire insurance and breakdown assistance directly within the rates is a significant advantage, promoting clarity and eliminating hidden fees.

Motorhome-city.co.uk Usability and User Experience

While the site offers a comprehensive range of services, its usability and overall user experience (UX) could be significantly enhanced. Modern web users expect intuitive navigation, responsive design, and quick access to information, areas where Motorhome-city.co.uk shows room for improvement.

Navigation and Information Architecture

The site’s navigation is primarily driven by a multitude of links, both in the main menu and extensively in the footer. While all necessary pages like “Contact,” “FAQ,” “About Us,” and “Terms and Conditions” are present, finding specific information can sometimes feel like a treasure hunt rather than a seamless journey. For instance, sections like “Earn from your Motorhome” and “Buy a Motorhome” are clearly signposted, but the overall hierarchy could be more intuitive.

  • Menu Structure: The main navigation bar at the top is concise, but the footer links are numerous, potentially overwhelming a new visitor.
  • Search Functionality: The ability to “Use our date search feature (or search by region)” is crucial for a booking site, and its prominence indicates a core functionality.
  • Information Accessibility: Key details like “Rates” and “Classification System” have dedicated links, which is beneficial for users seeking specific financial or operational information.

Visual Design and Responsiveness

The visual design appears dated, with a static layout that may not adapt well to various screen sizes (e.g., mobile phones, tablets). In today’s mobile-first world, a non-responsive design can severely hamper accessibility and user satisfaction.

  • Aesthetics: The visual elements, colour scheme, and typography might not align with contemporary design trends, potentially giving an impression of an older, less maintained platform.
  • Mobile Compatibility: The absence of clear indicators of a responsive design on the homepage suggests that the site may not offer an optimal experience on mobile devices, which account for a significant portion of internet traffic. According to Statista, mobile accounts for approximately 58.69% of global website traffic as of Q1 2024.

Interactivity and Engagement

Beyond basic links, there isn’t much dynamic content or interactive features to engage users. For example, a virtual tour of a motorhome or an interactive map of available vehicles would significantly enhance the user experience.

  • User Reviews/Testimonials: The site mentions “recent Testimonials from customers” and provides a link, which is a vital trust signal. However, integrating these more prominently or allowing users to filter/sort them could improve engagement.
  • Booking Process: The description mentions “check availability – every vehicle has its own unique booking calendar,” which is a positive functional element for a rental service.

Motorhome-city.co.uk Pros & Cons

Delving into the practical aspects, Motorhome-city.co.uk offers several advantages, particularly in its transparency and breadth of services. However, it also has notable drawbacks, primarily concerning its outdated web presence and user experience.

Pros of Motorhome-city.co.uk

The website highlights several strong points that could appeal to potential users.

  • Extensive Vehicle Availability: With “around 250 motorhomes and campervans available for hire,” the site offers a substantial selection across the UK. This increases the likelihood of users finding a suitable vehicle in their desired location.
    • Geographic Coverage: The explicit mention of regions like “North Scotland,” “North West England,” and “Northern Ireland” demonstrates wide UK coverage.
  • Transparent Pricing: The clear statement that “Rates shown include full UK comprehensive hire insurance and UK breakdown assistance and relay/recovery services” is a significant advantage. This eliminates common pain points of hidden costs and provides peace of mind.
    • Classification System: The “unique vehicle Classification System” aimed at providing “competitive and reasonable Rates” suggests a structured, fair pricing model.
  • Comprehensive Information: The site aims to provide “all of the information required to make an informed decision” on each motorhome webpage, including “detailed information regarding the vehicle and standard equipment” and “up to 6 pictures.” This level of detail is crucial for users making a significant booking decision.
  • Customer Service Focus: The claim “Customer service is our Number One Priority” is a strong commitment. While subjective, the presence of testimonials supports this claim to some extent.
  • Multiple Services: Beyond just hiring, the platform allows users to “Earn from your Motorhome,” “Buy a Motorhome or Campervan,” and “Sell a Motorhome or Campervan,” making it a multi-faceted hub for motorhome enthusiasts.
  • Established Presence: Being “one of the largest and well established motorhome and campervan booking companies in the UK” and part of the “Motorhome Hire Network” (including Hirebuddies & Freedom of Scotland Motorhomehire) lends credibility and suggests a long-standing operation.

Cons of Motorhome-city.co.uk

Despite its strengths, the website suffers from several significant drawbacks that could hinder its effectiveness in the current digital landscape. Brightoncleaningcompany.co.uk Review

  • Outdated Website Design: The most glaring issue is the archaic visual design and user interface. It lacks the modern aesthetics, responsiveness, and intuitive layouts that contemporary users expect.
    • Impact on Trust: An outdated design can inadvertently signal a lack of investment in the platform, potentially raising concerns about its reliability or security, even if unfounded.
    • Mobile Experience: The text doesn’t explicitly state responsiveness, suggesting a suboptimal experience on mobile devices, which is critical given the prevalence of mobile browsing.
  • Lack of Clear Security Indicators: While company registration and VAT numbers are provided, the homepage text does not explicitly mention SSL certification, secure payment gateways, or other modern web security features. This is a considerable oversight for any online platform dealing with personal data and financial transactions.
    • User Confidence: In an era of increasing cyber threats, users are highly sensitive to website security. The absence of visible security badges or clear statements on data protection can erode trust.
  • Limited Interactive Features: The site largely relies on static information and links. There’s a missed opportunity for interactive tools, advanced filters, or engaging multimedia content that could enhance the user journey.
  • Potential for Clunky User Experience: The text-heavy nature and possibly non-optimised layout could lead to a less efficient or enjoyable user experience, particularly when trying to navigate through extensive vehicle options or booking processes.
  • “UK vat is not included” statement: While they clarify it only applies to the booking agency fee, stating that VAT is “not included” in the primary hire price shown could be confusing or perceived as less transparent by some users, even if ultimately only a small component. Modern e-commerce typically presents prices inclusive of VAT where applicable.

Motorhome-city.co.uk Pricing Structure

Motorhome-city.co.uk employs a structured pricing model designed to provide competitive rates, primarily through its “unique vehicle Classification System.” Understanding this system and the inclusions within the quoted rates is crucial for potential hirers.

The Classification System

The website clearly states, “Vehicles are graded (depending on age) into 4 separate price bands (classification system).” This approach aims to streamline pricing and offer competitive rates.

  • Age-Based Grading: Tying prices to the age of the motorhome is a common and logical practice in the rental industry. Newer vehicles generally command higher prices due to modern amenities, better fuel efficiency, and lower mileage.
  • Price Bands: The existence of four distinct price bands suggests a tiered pricing structure, allowing users to choose a motorhome that fits their budget and preference for vehicle age/condition. This transparency is a positive for users.

Inclusions in Rates

A significant advantage highlighted by Motorhome-city.co.uk is what is included in the quoted rates.

  • Comprehensive Hire Insurance: “Rates shown include full UK comprehensive hire insurance.” This is a critical inclusion, as separate insurance can often be a complex and costly add-on with other rental providers.
  • UK Breakdown Assistance: “and UK breakdown assistance and relay/recovery services.” This provides essential peace of mind for hirers, knowing that support is available in case of vehicle issues during their trip.
  • Daily and Weekly Prices: The site mentions that “Daily and weekly prices are shown for each motorhome or campervan.” This flexibility allows users to plan their trips according to their desired duration and provides clear cost breakdowns.

Additional Charges and VAT

While core services are included, the website also mentions additional charges and clarifies VAT application.

  • Optional Extras: “Choose additional extras such as generators, sat navs etc.” This is standard practice in the rental industry, allowing users to customise their hire experience.
  • Airport Deliveries and Pick-ups: “Check additional charges for airport deliveries and pick-ups.” This is an important detail for travellers arriving by air, as these services often incur extra fees.
  • Pet Policy: “Pets allowed in some vehicles (shown on webpage).” While not a direct charge, it implies a selection consideration and potential for cleaning fees or specific pet-friendly vehicle rates.
  • VAT Clarification: “UK vat is not included (and will only apply to booking agency fee – not to the total amount of hire price shown).” This statement, while intending to be transparent, could be a point of confusion for some users. Typically, consumer-facing prices in the UK are presented inclusive of VAT. However, here they clarify that VAT is specifically on the booking agency fee, not the entire hire cost, which is an important distinction.

Ensuring Ethical Travel and Transactions

When engaging in any online transaction, especially for significant bookings like motorhome hire, it’s crucial to ensure the process adheres to ethical principles, including transparency, fairness, and responsible conduct. For those seeking to align their travel with Islamic principles, specific considerations come into play, primarily avoiding interest-based transactions (riba) and ensuring clarity in contracts.

Transparency in Rental Agreements

Ethical dealings demand full disclosure. Motorhome-city.co.uk’s commitment to displaying “all of this information on each motorhome webpage” is a positive step. This includes detailed vehicle information, equipment supplied, daily/weekly prices, and inclusions like insurance and breakdown assistance.

  • Clarity on Inclusions: The explicit mention of comprehensive hire insurance and breakdown assistance being included in the rates is a key aspect of transparent pricing. This helps prevent hidden costs that can often lead to disputes or dissatisfaction.
  • Terms and Conditions: The presence of a dedicated “Terms and Conditions” page is vital. Users should always review these thoroughly to understand cancellation policies, responsibilities, and any other contractual obligations. This aligns with Islamic principles of clear contractual agreements.

Avoiding Interest (Riba)

For Muslim consumers, ensuring that financial transactions are free from interest (riba) is paramount. In the context of motorhome hire, this typically applies more to how payments are processed, especially if financing options are involved.

  • Direct Rental vs. Financing: When simply hiring a motorhome for a fee, the transaction itself is generally permissible, provided no interest is charged on late payments or instalments.
  • Buying/Selling: If using Motorhome-city.co.uk for buying or selling a motorhome, individuals must ensure any associated financing or payment plans are structured to be interest-free. This would involve seeking out specific halal financing options from third-party providers, as the website itself is primarily a marketplace/booking platform, not a financial institution.

Responsible Use and Environmental Considerations

Ethical travel also encompasses responsible use of resources and minimising environmental impact. While the website doesn’t explicitly detail environmental policies, choosing motorhome travel itself can be a more environmentally conscious option than multiple flights for a family, provided responsible driving habits are adopted.

  • Fuel Consumption: Motorhomes, by nature, consume more fuel than smaller vehicles. Responsible renters might consider fuel-efficient models or plan routes that minimise unnecessary travel.
  • Waste Management: Campers are generally encouraged to manage waste responsibly, using designated disposal sites and leaving no trace, which aligns with the broader Islamic principle of stewardship (khalifa) over the earth.

How to Book and Manage Your Motorhome-city.co.uk Hire

Booking a motorhome through Motorhome-city.co.uk involves a straightforward process, beginning with checking availability and progressing through selection and finalisation. While the website’s design might be dated, the functional steps for securing a rental are clearly outlined.

Checking Availability and Selecting a Vehicle

The initial step is to determine vehicle availability for your desired dates and location. The website facilitates this through dedicated search features. Jimmyshop.co.uk Review

  • Date and Region Search: Users can “Use our date search feature (or search by region) to find all motorhomes and campervans available for hire for your specific dates.” This is the primary entry point for discovering suitable vehicles.
  • Individual Vehicle Calendars: Each vehicle listed has “its own unique booking calendar showing when it is available for hire.” This provides real-time availability, preventing frustrating dead ends where a chosen vehicle is already booked.
  • Detailed Vehicle Information: Once available vehicles are identified, users can “View up to 6 pictures of the motorhome” and “Read detailed information regarding the vehicle and standard equipment.” This allows for an informed decision based on the motorhome’s features, layout, and suitability for your trip.
  • Pricing Transparency: “Daily and weekly prices are shown for each motorhome or campervan,” enabling users to quickly assess costs based on their preferred hire duration.

Understanding Minimum Hire Durations

Motorhome-city.co.uk has specific minimum hire periods, which are important to note when planning your trip.

  • Peak Season: “Minimum of 5 days hire: June, July and August.” This reflects the high demand during the summer months.
  • Off-Peak Season: “Minimum of 3 days hire: all other months.” This offers more flexibility for shorter trips outside the peak holiday period.

Booking Process and Payments

While the specific payment gateway isn’t detailed in the homepage text, the process would typically involve confirming your selection and proceeding to a payment stage.

  • Confirmation: After selecting a vehicle and dates, users would typically receive a booking confirmation, outlining the agreed terms, total cost, and any specific requirements.
  • Additional Charges: Remember to account for “additional extras such as generators, sat navs etc” and “additional charges for airport deliveries and pick-ups” if these apply to your booking. These would be added to the base hire price.
  • VAT Application: Reiterate that “UK vat is not included (and will only apply to booking agency fee – not to the total amount of hire price shown).” This means the VAT is on the service fee charged by Motorhome City, not on the rental cost itself, which is paid to the owner.

Managing Your Booking

While the homepage text doesn’t detail a specific online portal for managing bookings for hirers, the “Owner Control Panel” and “Seller Control Panel” suggest robust back-end systems. For hirers, any modifications or cancellations would likely involve direct communication with Motorhome-city.co.uk customer service, aligning with their “Customer service is our Number One Priority” claim.

  • Contact for Changes: Any alterations to the booking (e.g., date changes, additions) or cancellations would likely need to be handled through their contact channels, such as email or phone, which are provided on the “Contact” page.
  • Cancellation Policy: The “Terms and Conditions” page would contain the definitive cancellation policy, including any fees or refund structures. It’s crucial to review this carefully before finalising a booking.

Motorhome-city.co.uk vs. Competitors

Comparing Motorhome-city.co.uk with its competitors reveals a landscape where established platforms offer a blend of traditional services and modern digital experiences. While Motorhome-city.co.uk provides a solid foundation, newer entrants or more digitally refined platforms often excel in user interface, security, and market breadth.

Motorhome-city.co.uk’s Strengths in Comparison

Motorhome-city.co.uk holds its ground in several key areas, particularly due to its stated history and established presence.

  • Established UK Presence: As “one of the largest and well established motorhome and campervan booking companies in the UK,” Motorhome-city.co.uk boasts a significant operational footprint and experience. This contrasts with newer, less established platforms that might have smaller fleets or limited regional coverage.
  • Transparent Pricing (Inclusions): The clear statement that rates include “full UK comprehensive hire insurance and UK breakdown assistance” is a strong competitive advantage. Many platforms may quote lower base prices but then add significant fees for these essential components.
  • Dual Marketplace (Hire/Buy/Sell): The ability to hire, buy, and sell motorhomes from a single platform is a comprehensive offering that not all competitors provide. Many specialise solely in rentals or sales.
  • Direct Contact with Owners (Implicit): While not explicitly stated, the mention of vehicles “located at owners homes” implies a peer-to-peer element, similar to platforms like Outdoorsy or Goboony, which can offer a more personalised rental experience.

Areas Where Competitors Often Excel

Modern competitors, particularly peer-to-peer marketplaces and aggregators, often surpass Motorhome-city.co.uk in several crucial aspects.

  • User Interface and Experience (UI/UX):

    • Outdoorsy & Goboony: These platforms invest heavily in sleek, intuitive, and responsive designs that make browsing, booking, and managing rentals seamless across all devices. Their interfaces are often visually rich, with high-quality photos and easy-to-use search filters.
    • Motorhome-city.co.uk: Its dated design and potentially non-responsive layout fall behind contemporary standards, which can create a less engaging and efficient user journey.
  • Trust and Security Features:

    • All Leading Competitors: Modern platforms prominently display SSL certificates, use secure payment gateways (e.g., Stripe, PayPal), and often have robust identity verification processes for both owners and hirers. Many also offer comprehensive review systems that build community trust.
    • Motorhome-city.co.uk: The homepage text lacks explicit mention of these crucial security features, which can be a red flag for security-conscious users. While company details are provided, the absence of clear web security indicators is a notable omission.
  • Variety and Uniqueness of Fleet (Peer-to-Peer):

    • Outdoorsy, Goboony, Camptoo: These platforms thrive on their peer-to-peer model, offering an incredibly diverse and unique range of vehicles, from vintage campers to luxury motorhomes, often with personal touches from their owners.
    • Motorhome-city.co.uk: While it states “a massive selection,” the sheer breadth and unique character offered by dedicated peer-to-peer platforms can be greater, potentially appealing to those seeking a very specific or distinctive travel experience.
  • Technology and Innovation: Goresponse.co.uk Review

    • Indie Campers (Owned Fleet): This model offers consistency and often newer, well-maintained fleets with standardised features and professional support.
    • Aggregators (e.g., Auto Europe): These leverage technology to compare prices across multiple suppliers, providing competitive deals and a wider range of options that might not be available through a single company.
    • Motorhome-city.co.uk: Appears to be a more traditional online booking platform, potentially lacking advanced features like instant booking confirmations, integrated chat functions, or sophisticated recommendation engines.

In essence, while Motorhome-city.co.uk offers a reliable, information-rich service with transparent inclusions, its main challenge lies in its digital presentation and the absence of clear, modern security assurances. For users prioritising a cutting-edge, secure, and highly intuitive online experience, competitors with more recent web development might be a more attractive option. However, for those who value detailed upfront information and established UK presence over sleek design, Motorhome-city.co.uk remains a viable choice.

FAQ

What is Motorhome-city.co.uk?

Motorhome-city.co.uk is a UK-based online platform that facilitates motorhome and campervan hire, as well as buying and selling services across various regions in England, Ireland, Scotland, and Wales.

Is Motorhome-city.co.uk a legitimate company?

Yes, based on the provided text, Motorhome-city.co.uk appears to be legitimate, citing its company registration number (SC415516) and VAT registration number (127 2182 33) under Motorhome Hire Network Ltd, and stating it’s a well-established booking company.

What services does Motorhome-city.co.uk offer?

Motorhome-city.co.uk offers motorhome and campervan hire, allows owners to earn from their vehicles, and provides services for buying and selling motorhomes and campervans.

How many vehicles are available for hire on Motorhome-city.co.uk?

The website states they currently have around 250 motorhomes and campervans available for hire.

Are insurance and breakdown assistance included in the hire price?

Yes, the rates shown on Motorhome-city.co.uk include full UK comprehensive hire insurance and UK breakdown assistance with relay/recovery services.

What are the minimum hire durations for motorhomes?

The minimum hire duration is 5 days for June, July, and August, and 3 days for all other months.

How does Motorhome-city.co.uk determine rental rates?

Motorhome-city.co.uk uses a “unique vehicle Classification System” where vehicles are graded into 4 separate price bands based on age, aiming for competitive rates.

Can I see pictures of the motorhomes before booking?

Yes, the website allows users to view up to 6 pictures of each motorhome and read detailed information about the vehicle and its standard equipment.

Can I choose additional extras with my motorhome hire?

Yes, you can choose additional extras such as generators, sat navs, and other equipment as needed, though these may incur additional charges. Hairorder.co.uk Review

Are there extra charges for airport deliveries or pick-ups?

Yes, the website mentions that additional charges apply for airport deliveries and pick-ups.

Are pets allowed in motorhomes rented through Motorhome-city.co.uk?

Pets are allowed in some vehicles, and this information is specified on the individual motorhome webpage.

How do I check availability for a specific motorhome?

Every vehicle has its own unique booking calendar showing when it is available for hire, and you can also use a date search feature or search by region.

Is UK VAT included in the total hire price?

UK VAT is not included in the total hire price shown but will only apply to the booking agency fee.

What is the Motorhome Hire Network?

Motorhome City is part of the Motorhome Hire Network, which also includes Hirebuddies and Freedom of Scotland Motorhomehire.

Does Motorhome-city.co.uk have a blog?

Yes, Motorhome-city.co.uk has a blog section, accessible via a dedicated link on their homepage.

Can I find testimonials from previous customers?

Yes, the website provides a link to “recent Testimonials from customers.”

What is the customer service priority for Motorhome-city.co.uk?

Motorhome-city.co.uk states that customer service is their “Number One Priority.”

Does Motorhome-city.co.uk offer control panels for owners and sellers?

Yes, there are dedicated sections for an “Owner Control Panel” and a “Seller Control Panel.”

Is Motorhome-city.co.uk mobile-friendly?

Based on the provided homepage text, there is no explicit mention or indication of a responsive or mobile-friendly design, suggesting it might not provide an optimal experience on mobile devices. Greenmetropolis.co.uk Review

Where are the motorhomes located for pick-up?

The vehicles are located at owners’ homes situated in every Region and Country of the UK, offering wide accessibility.



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