Discountfence.com Review

Based on looking at the website, Discountfence.com appears to be a legitimate wholesale fence distributor offering a wide range of fencing products and related accessories.

The site provides extensive product categories and clear contact information, indicating a structured business operation.

However, a comprehensive review reveals some areas that could impact user experience and trust, especially when compared to modern e-commerce standards.

Overall Review Summary:

Website Design & User Experience: Outdated design, difficult navigation, and lack of modern e-commerce features.
Product Information: Extensive product listings but often lacks detailed specifications, clear pricing, and high-quality imagery directly on product pages.
Transparency & Trust Signals: Physical address, phone numbers, and email are provided, which is good. However, the absence of customer reviews, clear return policies, or a robust “About Us” section can raise questions.
Security: Appears to use HTTPS, but the overall outdated structure might not instill full confidence in data handling.
Pricing: Wholesale pricing is mentioned, but individual product prices are not readily available on the main product pages, requiring deeper navigation or inquiry.
Customer Support: Multiple contact methods are listed, which is a positive sign.
Ethical Considerations: The products offered fencing, gates, security systems, sports equipment are generally permissible and serve practical, beneficial purposes. There are no direct indications of involvement in forbidden categories.

For consumers seeking a modern, transparent, and user-friendly online shopping experience, this website falls short.

Best Alternatives for Fencing and Outdoor Solutions:

Home Depot:
- Key Features: Wide range of fencing materials wood, vinyl, chain link, aluminum, tools, installation services, and project guides.
- Average Price: Varies widely by material and project size.
- Pros: Extensive inventory, physical stores for easy returns/pickup, detailed product information, customer reviews, often offers financing.
- Cons: Less specialized than a dedicated fence wholesaler, pricing might be higher for bulk orders than direct wholesale.
Lowe’s:
- Key Features: Comprehensive selection of fence types, gates, hardware, and DIY resources. Offers professional installation services.
- Average Price: Competitive with Home Depot. depends on materials.
- Pros: Large inventory, convenient physical locations, clear product descriptions, design tools, and customer support.
- Cons: Similar to Home Depot, may not always match direct wholesale pricing for very large orders.
Fence Supply Online:
- Key Features: Specializes in direct-to-consumer fence sales, often offers wholesale pricing for bulk purchases, wide variety of materials.
- Average Price: Generally competitive, offering direct-from-manufacturer benefits.
- Pros: More specialized focus, potentially better bulk pricing, often good customer service for specific fencing needs.
- Cons: Purely online, so no physical browsing, shipping large items can be complex.
Wholesale Fence:
- Key Features: As the name suggests, focuses on wholesale distribution of various fence materials including vinyl, aluminum, and chain link.
- Average Price: Designed for bulk savings, so prices are generally lower per unit for large orders.
- Pros: True wholesale pricing, good for contractors or large-scale projects, broad product range.
- Cons: May have minimum order requirements, less focused on individual consumer experience, website user interface can vary.
Ameristar Fence Products:
- Key Features: High-quality ornamental aluminum and steel fencing, often used for commercial and high-security applications, known for durability.
- Average Price: Higher end due to premium materials and quality.
- Pros: Premium quality, strong warranties, aesthetically appealing, excellent for security.
- Cons: More expensive, limited to ornamental metal options, might require professional installation.
Belson Outdoors:
- Key Features: Offers a range of outdoor site amenities, including fencing, barriers, and park equipment. Good for public spaces and commercial projects.
- Average Price: Varies significantly based on project scope.
- Pros: Durable, commercial-grade products, suitable for large installations, wide array of related outdoor solutions.
- Cons: Less focused on residential fencing, design may be more utilitarian, higher price point for specialized items.
Amazon Fencing & Gates:
- Key Features: A marketplace for various sellers offering fence panels, gates, and accessories from different brands, often with Prime shipping.
- Average Price: Highly variable, from budget-friendly to premium.
- Pros: Huge selection, competitive pricing from multiple sellers, customer reviews, fast shipping for Prime eligible items.
- Cons: Quality can vary widely by seller, difficult to purchase very large or bulky items, less specialized guidance.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Discountfence.com Review & First Look

Upon initial inspection, Discountfence.com presents itself as a dedicated wholesale distributor for a comprehensive range of fencing and related outdoor products.

The sheer volume of product categories listed on the homepage—from various types of fencing like aluminum, vinyl, and chain link, to specialized items such as gate openers, entry systems, and even sporting goods equipment like baseball backstops and basketball goals—suggests a deep inventory.

However, the first impression is heavily influenced by the website’s aesthetic and functional design, which leans heavily into an older internet era.

This immediately raises questions about its modernity and how it aligns with contemporary e-commerce standards that users have come to expect.

The website’s structure, while providing a clear list of product types and brand names e.g., Elite Aluminum Fence, Bufftech Molded, GTO PRO Gate Operators, lacks the intuitive navigation and rich visual content typical of leading online retailers today.

There are no large, engaging hero images, interactive product configurators, or dynamic search filters that would enhance the user experience.

Instead, it relies on simple text links and a somewhat fragmented layout.

This design choice, whether intentional for a wholesale focus or simply a legacy issue, makes it harder for a first-time visitor to quickly grasp the breadth of offerings or to find specific product details without extensive clicking.

Furthermore, the absence of prominent customer testimonials or trust badges on the landing page, aside from basic copyright and contact information, means that new users must rely solely on the listed contact details and the perceived professionalism of the product catalog.

Initial User Experience Assessment

The user experience on Discountfence.com is notably dated. Mysearchengineads.com Review

Navigation primarily occurs through text-based links, which, while functional, lack the visual cues and modern dropdown menus that streamline product discovery.

For example, finding detailed specifications for a specific vinyl fence product might require navigating through several nested pages, rather than being immediately accessible from a category overview.

The site’s responsiveness on different devices is also a concern.

It doesn’t appear to be optimized for mobile viewing, which is a significant drawback in an age where a substantial portion of online traffic originates from smartphones and tablets.

This unoptimized experience can lead to frustration, abandoned sessions, and a perception that the business may not be as forward-thinking or customer-centric as its competitors.

Transparency and Trust Signals

Discountfence.com does provide essential contact information: a physical address 8500 Hadden Road, Twinsburg OH 44087, phone numbers 330 650-9226, Toll Free: 800878-7829, a fax number, and an email address [email protected]. This level of contact detail is a positive indicator of legitimacy.

They also clearly state their shipping capabilities “WE SHIP NATIONWIDE EVERYDAY!” and to Canada and Hawaii and list the states where they operate as wholesale distributors Ohio, Michigan, Illinois, Indiana, Pennsylvania, Kentucky, New York, New Jersey, Louisiana, Virginia, West Virginia, Wisconsin, and Tennessee. However, critical trust signals often found on reputable e-commerce sites are missing.

There is no readily apparent “About Us” page detailing the company’s history, mission, or team members.

Customer reviews or testimonials are absent, which makes it difficult for potential buyers to gauge product quality or service reliability from previous customers’ experiences.

Furthermore, specific policies regarding returns, warranties, or shipping costs are not immediately visible on the homepage, requiring users to actively search for them, if they exist at all. Forums.extremeoverclocking.com Review

Ethical Review

From an ethical standpoint, the products offered by Discountfence.com are generally permissible and serve practical, beneficial purposes.

Fencing, gate systems, and sports equipment are utilitarian items that contribute to property security, privacy, and recreational activities.

There is no indication that the business promotes or engages in the sale of items associated with forbidden categories such as gambling, alcohol, Riba interest, or inappropriate entertainment.

The focus appears to be on tangible goods that align with general ethical principles of utility and safety.

The wholesale model itself is permissible as long as the transactions are conducted with honesty and transparency, and the products themselves are lawful.

However, the lack of clear pricing upfront and the potential for a less than ideal user experience could be seen as friction points that, while not ethically problematic in themselves, do not contribute to a fully transparent and straightforward business interaction.

Discountfence.com Pros & Cons

Delving into the practical aspects of Discountfence.com, it’s important to weigh its strengths against its weaknesses.

While the website’s primary function is to serve as a wholesale distributor, its online presence dictates how potential customers perceive and interact with it.

Strengths and Advantages

One of the most significant strengths of Discountfence.com is its extensive product catalog. The sheer variety of fencing materials—aluminum, vinyl, chain link, wood—alongside gate openers, entry systems, and even niche items like baseball backstops and dog kennels, indicates a comprehensive supply chain. This broad offering makes it a potentially one-stop shop for contractors, businesses, or individuals undertaking large-scale projects. The mention of specific brands like “Elite Aluminum Fence,” “Bufftech Molded,” and “GTO PRO Gate Operators” suggests that they carry reputable products within the industry.

Another major pro is its wholesale focus and nationwide shipping. For businesses or individuals requiring bulk orders, the wholesale model often translates to cost savings per unit compared to retail prices. The explicit mention of shipping nationwide, including Canada and Hawaii, broadens their potential customer base significantly. Furthermore, the provision of multiple contact methods phone, toll-free, email, physical address offers diverse avenues for customer support and inquiry, which is crucial for a wholesale business where specific project needs often require direct communication. They also list specific service areas in the Midwest and East Coast Ohio, Michigan, Illinois, Indiana, Pennsylvania, Kentucky, New York, New Jersey, Louisiana, Virginia, West Virginia, Wisconsin, and Tennessee for local delivery, highlighting a localized service in addition to nationwide shipping. Gifmania.com Review

Areas for Improvement and Disadvantages

Furthermore, there is a lack of detailed product specifications and clear return/warranty policies directly linked from individual product pages. While they list product names, critical details like material gauges, dimensions, color options, or installation guides are not consistently visible. The absence of customer reviews or testimonials is another significant drawback, as social proof is a powerful trust signal. This means potential customers have no immediate way to assess the quality of products or the reliability of service based on prior experiences. The website also states, “Discount Fence Supply, Inc. is not responsible for typographical or photographical errors. Prices and specifications are subject to change without notice,” which, while a common disclaimer, can deter confidence in a market that prioritizes precision and reliability.

Discountfence.com Features

Discountfence.com, despite its vintage online aesthetic, boasts a considerable array of features centered around its product offerings.

Understanding these features helps in appreciating the potential utility of the site, especially for those in the market for bulk fencing and related hardware.

Product Range and Categories

The core strength of Discountfence.com lies in its diverse and extensive product range. The homepage prominently lists various categories, showcasing a comprehensive inventory that caters to both residential and commercial needs. These include:

Aluminum Fencing: Featuring brands like Elite Aluminum Fence and Delgard Aluminum Fence, indicating options for durability and aesthetics.
Vinyl Fencing: Including products from Bufftech Molded Allegheny, Sherwood and Durables, as well as Blackline HHP Black Vinyl Fence, offering different styles and colors.
Chain Link Fencing: Covering chain link fabric, pipe & tubing, fittings, and privacy slats, essential for security and general-purpose fencing.
Gate Openers and Entry Systems: A robust selection from brands like GTO PRO, Linear, OSCO, and Apollo, encompassing automatic gate openers, telephone intercom systems, keypad entry systems, video security, access controllers, and various sensors. This is a significant feature for automated access solutions.
Barrier Fencing: Including wood snow & sand barrier fence and construction safety barrier fence, catering to specific environmental or safety requirements.
Sporting Goods: A unique offering with baseball fence guard, baseball backstops, temporary sports fencing, and a range of basketball products fixed, adjustable, portable goals, and accessories.
Miscellaneous: Augers & diggers Little Beaver, various fence accessories hooks, solar/lighted post caps, vinyl deck railing, safety products steel bollards, portable traffic barriers, and wood products hardware, split rail.

This wide breadth of inventory suggests a serious operation capable of supplying materials for a vast array of projects.

Payment and Shipping Options

The website implies a wholesale business model, which typically involves direct invoicing or payment upon order confirmation rather than a direct e-commerce checkout.

While specific payment gateways are not detailed on the homepage, the presence of a toll-free number and email suggests that orders are likely processed offline or through direct communication.

This is common for wholesale transactions where bulk pricing, shipping logistics, and custom orders require direct negotiation.

For shipping, Discountfence.com clearly states, “WE SHIP NATIONWIDE EVERYDAY!” and explicitly mentions shipping to Canada and Hawaii, indicating a broad logistical capability. They also highlight local delivery to specific Ohio counties Akron, Cleveland, Cincinnati, Columbus, Toledo, Cuyahoga County, Summit County, Stark County, Geauga County, and Portage County and wholesale distribution in numerous states across the Midwest and East Coast. This implies a structured distribution network, which is a key feature for a company dealing with large, bulky items like fencing. However, the exact shipping costs or delivery timelines are not readily available on the product pages, likely due to the varied nature and size of wholesale orders.

Customer Support Availability

Customer support information is readily available and prominently displayed. The website provides: Petsr4u.com Review

Physical Address: 8500 Hadden Road, Twinsburg OH 44087
Phone: 330 650-9226
Toll Free: 800878-7829
Fax: 330 650-9004
Email: [email protected]

This multitude of contact options is a positive feature, suggesting a commitment to being accessible to customers.

For a wholesale business, direct communication is often preferred for complex orders, quotes, and logistical planning.

The inclusion of a dedicated “Customer Service” link and a “Contact Us” page further reinforces their availability, although the content on these pages is not visible from the homepage snippet.

Discountfence.com Pricing

Understanding the pricing structure of Discountfence.com is crucial for potential buyers, especially given its wholesale orientation.

Based on the homepage text, direct pricing for individual products is not immediately visible, which is a significant characteristic of a wholesale business model.

Pricing Model and Transparency

Discountfence.com operates primarily as a “wholesale fence distributor.” This implies that their pricing structure is designed to offer bulk discounts, typically lower per-unit costs compared to retail prices.

The website explicitly links to “Wholesale Pricing Links” for major categories like Aluminum Fence, Vinyl Fence, Gate Openers, Entry Systems, and Barrier Fence.

This suggests that specific pricing information is available upon deeper navigation or by contacting their sales team.

However, the lack of transparent, item-specific pricing directly on individual product pages is a notable point.

For a modern online experience, where users expect instant price visibility, this approach requires an additional step for potential customers to obtain a quote. Celluloco.com Review

This can be efficient for large-scale, custom orders where detailed discussions are necessary, but it creates friction for those looking for quick price comparisons or smaller purchases.

The statement “Prices and specifications are subject to change without notice” further emphasizes the dynamic nature of their pricing, typical of a wholesale environment where material costs can fluctuate.

Hidden Costs and Fees

Without a clear online checkout process or detailed pricing policies visible on the homepage, it’s difficult to ascertain any potential hidden costs or fees upfront.

In a wholesale context, common additional costs might include:

Shipping and Freight Charges: Given the large, bulky nature of fencing materials, shipping costs can be substantial and are often calculated based on weight, volume, distance, and specific delivery requirements e.g., residential vs. commercial delivery, liftgate services. These are rarely flat rates and are typically determined per order.
Minimum Order Quantities MOQs: Wholesale distributors often impose MOQs to make bulk sales profitable. While not explicitly stated on the homepage, this is a standard practice in the industry.
Taxes: Sales tax would apply based on the shipping destination and local regulations.
Processing Fees: Less common but possible, especially for specific payment methods or large transactions.

Customers would likely need to engage directly with Discountfence.com’s sales team to get a comprehensive quote that includes all relevant costs.

This process, while standard for wholesale, means that immediate price comparisons with competitors offering transparent online pricing are not straightforward.

Comparison to Competitors

When comparing Discountfence.com’s pricing approach to its retail-focused competitors like Home Depot or Lowe’s, the difference is stark.

Retailers typically display per-unit prices or per-foot prices directly on their product pages, allowing consumers to build carts and see immediate totals. This transparency is a major convenience.

Specialized online fence suppliers like Fence Supply Online often try to bridge this gap by offering transparent pricing online, sometimes with tiered discounts for bulk orders.

Wholesale-focused competitors, such as Wholesale Fence, generally follow a similar model to Discountfence.com, requiring quotes for specific projects. The primary advantage of Discountfence.com’s approach for large-scale buyers is the potential for significant cost savings per unit when purchasing in bulk. This is where their competitive edge would lie, as retail markups are bypassed. However, the lack of immediate price transparency means that potential buyers must invest time in requesting quotes, which can be a barrier for initial browsing and comparison. For businesses or contractors accustomed to this model, it may not be an issue, but for a general consumer, it could be a deterrent. Directsoftwareconnection.com Review

Discountfence.com vs. Competitors

When evaluating Discountfence.com against its competitors, it’s essential to consider the different market segments and operational models.

Discountfence.com positions itself as a wholesale distributor, which inherently sets it apart from traditional retail giants and even some direct-to-consumer online fence suppliers.

Market Positioning

Discountfence.com primarily targets a wholesale market, focusing on bulk sales to contractors, businesses, and potentially large-scale residential projects. This is evident from its “Wholesale Pricing Links” and the mention of being “wholesale fence distributors” in several states. This positioning implies a business-to-business B2B or high-volume business-to-consumer B2C model, where customers are typically more concerned with per-unit cost efficiency and less with immediate, aesthetically pleasing online shopping experiences. The emphasis is on providing a wide range of products at competitive wholesale rates.

In contrast, major retailers like Home Depot and Lowe’s target the broader retail consumer market B2C, offering individual fence panels, components, and tools, often with options for installation services. Their websites are designed for easy browsing, immediate pricing, and direct checkout for single-item purchases. They prioritize user-friendliness, visual appeal, and in-store availability.

Online specialists like Fence Supply Online or Wholesale Fence another entity occupy a middle ground. They operate as online retailers but often offer wholesale pricing for bulk orders, attempting to combine the convenience of online shopping with the cost benefits of wholesale. They often have more modern websites than Discountfence.com but might not have the same physical presence or local delivery networks.

Feature Comparison

Let’s break down how Discountfence.com’s features stack up against typical competitors:

Feature	Discountfence.com	Home Depot / Lowe’s Retail	Fence Supply Online Online Specialist
Product Range	Very extensive wholesale focus, many categories	Extensive retail focus, popular products	Extensive specialized, often niche products
Pricing Transparency	Low requires quote/contact for specific items	High immediate pricing on product pages	Moderate to High online pricing, tiered discounts
Website Aesthetics/UX	Very outdated, minimal visuals, basic navigation	Modern, user-friendly, high-quality images	Modern, often visually appealing, good navigation
Online Ordering	Unclear/Implied via contact. no direct e-commerce	Full e-commerce checkout, in-store pickup	Full e-commerce checkout
Customer Reviews	Not present on website	Prominently featured on product pages	Often present, sometimes integrated with site
Shipping	Nationwide, Canada, Hawaii. local delivery in OH	Nationwide, in-store pickup, various delivery tiers	Nationwide, specialized freight for large items
Installation Services	Not explicitly mentioned implies DIY/contractor use	Often offered or coordinated	Typically not offered, but resources provided
Physical Presence	OH-based distributor, local delivery areas	Widespread physical stores	Primarily online, no physical stores
Target Audience	Contractors, businesses, bulk buyers	DIY homeowners, small projects, general consumers	DIY homeowners, contractors, bulk buyers

Pricing Competitiveness

For large, bulk orders, Discountfence.com has the potential to be very competitive on price. As a wholesale distributor, their cost per unit is likely lower than what a retail store would offer, as they cut out a layer of markup. However, this competitive edge comes at the cost of immediate price transparency and a streamlined online purchasing process. Buyers must be willing to engage in direct communication for quotes, which adds time and effort.

For smaller orders or individual items, Discountfence.com is likely less competitive in terms of convenience and immediate value. A homeowner buying a single fence panel or a few accessories would find it easier and often just as cost-effective to buy from Home Depot or Lowe’s, especially factoring in immediate availability and clear pricing.

Overall, Discountfence.com caters to a specific niche of buyers who prioritize wholesale pricing and a broad product selection over modern online shopping convenience.

Its competitors, particularly the retail giants, offer a more accessible and user-friendly experience for the average consumer, while online specialists attempt to blend wholesale benefits with improved digital interfaces. Nowtorrents.com Review

How to Interact with Discountfence.com for Purchase

Given Discountfence.com’s wholesale model and dated website design, the typical online purchasing process is likely different from what one might expect from a modern e-commerce site.

Instead of a direct “add to cart” and “checkout” flow, interaction likely revolves around inquiries and direct communication.

Requesting a Quote and Placing an Order

Since product prices are not displayed directly on the product pages, the primary method for initiating a purchase or getting pricing information is through requesting a quote. The website provides multiple avenues for this:

Email: The most direct digital method is to send an email to [email protected]. When doing so, it’s crucial to be as detailed as possible with your inquiry. Include:
- The specific products you are interested in e.g., “Elite Aluminum Fence,” “Bufftech Molded Stone – Allegheny”.
- Quantities required e.g., “50 feet of aluminum fence,” “10 gate openers”.
- Any specific dimensions, colors, or specifications.
- Your full shipping address for accurate freight calculation.
- Your contact information name, phone number, company name if applicable.
Phone: Calling their listed numbers 330 650-9226 or Toll Free: 800878-7829 allows for real-time discussion. This is often the most efficient way to get immediate answers, discuss project specifics, and potentially expedite a quote. Be prepared to provide the same detailed information as you would in an email.
Fax: While less common now, they still list a fax number 330 650-9004, which can be used for formal quote requests or purchase orders if preferred.

Upon receiving your inquiry, the sales team would likely calculate the wholesale price based on your quantity, any available discounts, and estimated shipping costs to your location. They would then issue a formal quote.

To place an order, you would typically approve this quote and follow their instructions for payment, which might involve bank transfers, checks, or other methods common in wholesale transactions.

Understanding Shipping and Delivery

Discountfence.com proudly states, “WE SHIP NATIONWIDE EVERYDAY!” and specifically mentions shipping to Canada and Hawaii.

They also offer local delivery to certain counties in Ohio. This indicates robust logistical capabilities.

However, the exact mechanisms for shipping and delivery are not detailed on the homepage. Key considerations for buyers would be:

Freight Shipping: For large and heavy items like fence panels, gates, and bulk materials, shipping will almost certainly be via freight carrier, not standard parcel services. This means:
- Delivery Timeframes: Longer delivery times than small packages.
- Receiving Deliveries: You’ll need to arrange for someone to be present to receive and potentially unload the large shipment. A forklift or adequate manpower might be required depending on the size and weight of the order.
- Curbside vs. Inside Delivery: Typically, freight is curbside delivery, meaning the driver will bring the items to the curb, and you are responsible for moving them onto your property. Inside delivery or liftgate service usually incurs extra charges.
Shipping Costs: These will be a significant component of the total cost for wholesale orders. They are likely calculated per order based on total weight, dimensions, and distance. It’s crucial to get a clear shipping cost breakdown in your quote.
Tracking Information: Inquire about how tracking information will be provided once your order ships.

Given the nature of the products, it’s highly recommended to clarify all shipping logistics, delivery expectations, and receiving responsibilities before finalizing any order to avoid surprises.

Ethical Considerations of Discountfence.com

When assessing the ethical stance of an online business, particularly from an Islamic perspective, the primary focus shifts from mere legality to broader moral principles. Suvlights.com Review

This involves looking at the nature of the products, the transparency of transactions, and the overall business conduct.

Permissibility of Products

Based on the products listed on its homepage, Discountfence.com deals exclusively in tangible goods that serve practical and beneficial purposes. These include:

Fencing: Aluminum, Vinyl, Chain Link, Wood — Used for security, privacy, demarcation of property, and aesthetic enhancement. These are permissible and often necessary items for property ownership and community safety.
Barrier Fence: — Used for safety, crowd control, and environmental protection e.g., snow/sand barriers. Clearly beneficial.
Sporting Goods: Baseball backstops, basketball goals — Items for physical recreation and healthy activities. These are unequivocally permissible.

Crucially, there is no mention or indication of any products related to forbidden categories such as alcohol, gambling, interest-based financial services Riba, narcotics, illicit entertainment podcast/movies, or items promoting immorality. The business model of selling physical goods like fences, gates, and sports equipment is fundamentally sound and aligns with ethical trade principles. This is a significant positive from an ethical viewpoint.

Transparency and Business Practices

While the products themselves are permissible, the way business is conducted also plays a role in ethical assessment. Discountfence.com provides clear contact information: physical address, multiple phone numbers including a toll-free option, fax, and email. This level of accessibility is a positive sign of transparency, allowing customers to directly inquire and resolve issues. They also clearly state their shipping capabilities “WE SHIP NATIONWIDE EVERYDAY!” and list the states where they operate as wholesale distributors.

However, certain aspects of their online presentation could be improved for greater transparency, which is a key component of ethical business in Islam:

Lack of Direct Pricing: The absence of clear, item-specific pricing on product pages requires customers to contact them for quotes. While common in wholesale, for some, this might be perceived as a lack of upfront transparency compared to modern e-commerce sites where prices are always visible. This isn’t inherently unethical but can create friction.
Absence of Public Reviews/Testimonials: The lack of customer reviews or testimonials means potential buyers cannot easily verify the company’s reputation or product quality from independent sources. While not an ethical breach, it reduces trust signals.
Disclaimers: The website states, “Discount Fence Supply, Inc. is not responsible for typographical or photographical errors. Prices and specifications are subject to change without notice.” While a standard legal disclaimer, in an ethical framework, clear communication and minimal ambiguity are preferred. Businesses should strive for accuracy and promptly correct any errors.

In summary, Discountfence.com’s core business—selling practical and beneficial fencing and outdoor equipment—is ethically sound.

The provision of clear contact details demonstrates a willingness to engage directly.

The areas for improvement relate more to modern e-commerce transparency and user experience rather than fundamental ethical issues concerning the nature of their products or gross deception.

For a business operating under Islamic ethical guidelines, ensuring fair dealing, clear communication, and providing products that benefit society without causing harm is paramount, and Discountfence.com largely adheres to this for its product offerings.

How to Cancel Discountfence.com Order or Return Products

Since Discountfence.com operates primarily as a wholesale distributor with an older website structure, the process for canceling an order or returning products is not explicitly detailed on its homepage. Fishsoho.com Review

Unlike modern e-commerce platforms with automated return portals, these actions will almost certainly require direct communication with their customer service team.

Order Cancellation

For order cancellations, the most effective method is to contact Discountfence.com immediately via phone. This allows for real-time communication and a quicker response, which is crucial, especially if the order has not yet been processed or shipped.

Call Them Directly: Use their phone numbers: 330 650-9226 or Toll Free: 800878-7829. Explain your situation clearly, providing your order number if you have one and the details of your purchase.
Follow Up with Email: Even if you speak with someone on the phone, it’s advisable to send a follow-up email to [email protected] to create a written record of your cancellation request. Include the date and time of your phone call and the name of the person you spoke with, if applicable.

The ability to cancel an order largely depends on its processing stage. If the order has already been picked, packed, or shipped, cancellation might not be possible, or it might incur restocking fees or return shipping costs. Therefore, prompt communication is key. In a wholesale context, orders are often processed for bulk and custom cutting, making early cancellation more critical.

Product Returns

The process for product returns would also necessitate direct contact with Discountfence.com’s customer service.

Standard industry practices for wholesale returns usually involve:

Initiating a Return Request: You must first contact them via phone or email to explain why you wish to return a product. Be prepared to provide:
- Your order number.
- The specific items you wish to return.
- The reason for the return e.g., damaged goods, incorrect order, changed mind.
- Photographic evidence if the item is damaged or incorrect.
Return Authorization RMA: It is highly likely that you will need a Return Merchandise Authorization RMA number before sending anything back. Shipping items back without an RMA can lead to rejection of the return.
Return Shipping: For large and heavy items like fencing, return shipping can be complex and expensive. You will likely be responsible for arranging and covering the cost of return freight, especially if the return is due to a change of mind rather than a defect or error on their part.
Restocking Fees: Many wholesale distributors charge a restocking fee often 15-25% of the item’s value for returned items, especially if they are not defective or if the return is initiated beyond a certain timeframe. This helps cover their costs for processing, inspection, and putting items back into inventory.
Condition of Goods: Products must typically be returned in their original, unused, and undamaged condition, in their original packaging, to be eligible for a refund.

Given the lack of a clear return policy on their public-facing homepage, it is paramount to inquire about their specific return policy, including timeframes, conditions, and any associated fees, before making a purchase or attempting a return. This due diligence is critical to manage expectations and avoid potential financial losses.

FAQ

What is Discountfence.com?

Discountfence.com is an online presence for Discount Fence Supply, Inc., which operates as a wholesale distributor of various fencing materials aluminum, vinyl, chain link, wood, gate openers, entry systems, barrier fences, and sporting goods.

They serve customers nationwide, including Canada and Hawaii, and offer local delivery in certain Ohio counties.

Is Discountfence.com a legitimate business?

Yes, Discountfence.com appears to be a legitimate wholesale business.

They provide a physical address, multiple phone numbers, and an email address, indicating a tangible operation. Futuriastore.com Review

They also explicitly state their wholesale distribution network across several U.S. states.

What kind of products does Discountfence.com sell?

Discountfence.com sells a wide range of products including aluminum fences, vinyl fences, chain link fences, wood fences, gate openers, gate entry systems intercoms, keypads, video security, barrier fences, dog kennels, and sporting goods like baseball backstops and basketball goals.

Can I see prices for products on Discountfence.com?

No, individual product prices are generally not displayed directly on the product pages.

Discountfence.com operates on a wholesale model, meaning you will likely need to contact them via phone or email to request a quote for specific products and quantities.

How do I get a quote from Discountfence.com?

You can get a quote by contacting their sales team directly via email at [email protected] or by calling their phone numbers: 330 650-9226 or toll-free 800878-7829. Provide detailed information about the products and quantities you need.

Does Discountfence.com ship nationwide?

Yes, Discountfence.com explicitly states that they ship nationwide every day within the United States. They also ship to Canada and Hawaii.

Does Discountfence.com offer local delivery?

Yes, Discountfence.com offers local delivery to specific counties in Ohio, including Akron, Cleveland, Cincinnati, Columbus, Toledo, Cuyahoga County, Summit County, Stark County, Geauga County, and Portage County.

What brands of fence do they carry?

They carry various brands, including Elite Aluminum Fence, Delgard Aluminum Fence, Bufftech Molded Allegheny, Sherwood, Durables Vinyl Fence, Blackline HHP Black Vinyl Fence, and gate opener brands like GTO PRO, Linear, OSCO, and Apollo.

Is the Discountfence.com website user-friendly?

The Discountfence.com website features an older design and may not be as user-friendly or visually appealing as modern e-commerce sites.

Navigation is primarily text-based, and it lacks features like interactive product configurators or customer reviews. Ukbedsonline.com Review

Are there customer reviews on Discountfence.com?

No, there are no customer reviews or testimonials prominently displayed on the Discountfence.com website’s homepage or product pages.

How do I cancel an order with Discountfence.com?

To cancel an order, you should contact Discountfence.com’s customer service immediately by phone 330 650-9226 or 800878-7829 and follow up with an email to [email protected] to create a written record.

What is the return policy for Discountfence.com?

The return policy is not explicitly detailed on the website’s homepage.

You would need to contact their customer service directly to inquire about their specific return policies, including any required Return Merchandise Authorization RMA, restocking fees, or conditions for returns.

What payment methods does Discountfence.com accept?

Specific payment methods are not listed on the homepage.

As a wholesale distributor, they likely accept payment methods common in B2B transactions, such as bank transfers, checks, or direct invoicing upon order confirmation. It’s best to inquire when requesting a quote.

Does Discountfence.com offer installation services?

The website does not explicitly mention offering installation services.

As a wholesale distributor, they typically supply materials to contractors or individuals who handle installation themselves.

Can I get wholesale pricing for small orders?

While Discountfence.com is a wholesale distributor, their specific policies on minimum order quantities MOQs for wholesale pricing are not detailed on the homepage.

It’s best to inquire directly with their sales team about whether your desired quantity qualifies for wholesale rates. Infotechnow.com Review

Are the products on Discountfence.com ethical from an Islamic perspective?

Yes, the products offered by Discountfence.com, such as fencing, gates, and sporting goods, are generally permissible and serve beneficial purposes.

There is no indication that they deal in products associated with forbidden categories e.g., alcohol, gambling, interest, immoral content.

What is a “Barrier Fence” on Discountfence.com?

A “Barrier Fence” refers to specialized fencing for safety and environmental control, such as wood snow & sand barrier fences and construction safety barrier fences, used for various containment or protective purposes.

Do they sell security systems for gates?

Yes, Discountfence.com sells various gate entry systems, including telephone intercom systems, keypad entry systems, video security systems, access controllers, and different types of gate opening sensors.

Is there a fax number for Discountfence.com?

Yes, their fax number is 330 650-9004, which is listed on their homepage as a contact option.

Where is Discountfence.com located?

Discountfence.com’s physical address is 8500 Hadden Road, Twinsburg OH 44087.