Transfer-voyage.com Review

Based on checking the website, Transfer-voyage.com appears to be a legitimate service offering airport transfers and private transport services primarily within Italy.

The site provides details on various transfer options, including airport pick-ups, sightseeing tours, and hourly car rentals with drivers.

Here’s an overall review summary:

• Service Type: Private transportation, airport transfers, chauffeur services, and specialized tours e.g., shopping tours, thermal resorts.
• Geographic Focus: Primarily Italy, with services covering major airports Bologna, Rimini, Ancona, Verona, Milan, Rome, Venice, etc. and various cities/regions like Florence, Rome, Venice, Amalfi Coast, Liguria, and thermal resorts.
• Key Features: Comfortable vehicles cars, minivans, minibusses, experienced drivers, fixed tariffs, no prepayment for certain routes, 60 minutes free waiting time at airports, services for people with reduced mobility.
• Website Language: Primarily Russian, with options for English, German, French, and Italian.
• Contact Information: Phone number and email address are provided.
• Online Booking: Available through a dedicated “Order Online” section and a “Cost Calculation” tool.
• Customer Feedback: Links to Trustpilot reviews are present on the homepage.
• Ethical Considerations: The core service of providing transportation is permissible. However, the mention of “shoptours” шоптуры and “fur tours” Шуб Туры could potentially involve purchasing goods that may not align with Islamic ethical guidelines, depending on the specific items e.g., fur coats that are acquired through methods deemed unethical. The website’s primary function as a transport service, however, remains neutral.

While the service itself is generally permissible, potential users should exercise caution with specialized tours like “shoptours” or “fur tours” to ensure the goods purchased align with Islamic principles regarding ethical sourcing and production.

Here are some alternatives for ethical travel and transportation services, focusing on global and US-based options:

• Uber
  • Key Features: On-demand ride-sharing, pre-scheduled rides, various vehicle types UberX, Comfort, XL, Black, food delivery Uber Eats.
  • Price: Varies by location, distance, demand, and vehicle type.
  • Pros: Wide availability in major cities globally, user-friendly app, transparent pricing estimates, cashless payments.
  • Cons: Surge pricing during peak hours, driver quality can vary, some areas have limited availability.
• Lyft
  • Key Features: Ride-sharing services, bike and scooter rentals, business travel options, direct pay for drivers.
  • Price: Varies by location, distance, demand, and service level.
  • Pros: Strong presence in the US, similar features to Uber, often offers promotions and discounts.
  • Cons: Less international presence compared to Uber, surge pricing, driver availability can be an issue in smaller towns.
• Blacklane
  • Key Features: Professional chauffeur service, airport transfers, hourly bookings, pre-booked rides, global network.
  • Price: Higher end, fixed pricing for transparency.
  • Pros: Premium experience, reliable and professional drivers, luxury vehicles, excellent for business travel or special occasions.
  • Cons: More expensive than standard ride-sharing, requires advance booking, not suitable for spontaneous trips.
• Groundlink
  • Key Features: Executive car service, airport transfers, worldwide coverage, 24/7 customer support, diverse fleet.
  • Price: Premium, fixed rates.
  • Pros: High-quality service, reliable and punctual, good for corporate travel, easy online booking.
  • Cons: More costly than ride-sharing, limited flexibility for last-minute changes, primarily serves business and luxury segments.
• Carmel Car & Limousine Service
  • Key Features: Focused on New York City, airport transfers, hourly service, sightseeing tours, app-based booking.
  • Price: Competitive for the NYC area, often fixed fares.
  • Pros: Strong local presence in NYC, reliable airport transfers, good for both personal and business travel.
  • Cons: Primarily serves the NYC metropolitan area, less flexible for changes compared to ride-sharing.
• Gett
  • Key Features: Corporate ground transportation platform, combines ride-hailing, taxis, and limousines, focuses on business travel management.
  • Price: Varies based on service type and region, corporate accounts available.
  • Pros: Centralized platform for business travel, expense management, global reach through partnerships.
  • Cons: Primarily for corporate clients, not as accessible for individual users as consumer apps, less widely known in the US for individual use.
• Careem if traveling in specific regions
  • Key Features: Ride-hailing, food delivery, and digital payments platform, strong presence in the Middle East, North Africa, and South Asia.
  • Price: Competitive within its operating regions.
  • Pros: Leading service in its primary markets, offers diverse services beyond just rides, well-integrated with local infrastructure.
  • Cons: Limited to specific regions, not applicable for travel in Europe or the Americas.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Transfer-voyage.com Review & First Look

When you first land on Transfer-voyage.com, it’s clear they mean business, quite literally.

The site immediately presents itself as an Italian transport company specializing in airport transfers and private taxi services across Italy.

The multi-language support Russian, English, German, French, Italian is a good sign, indicating an attempt to cater to a broader international clientele, though the primary language content often defaults to Russian, which might be a minor hurdle for some.

The layout is fairly straightforward, aiming to get you to the booking or inquiry stage quickly.

You’ll see direct calls to action like “Order Online” and “Cost Calculation.” They highlight services like airport pick-ups, intercity transfers, sightseeing tours, and hourly car rentals with a driver.

A key selling point emphasized is “no prepayment” for certain routes, which could be appealing for travelers looking for flexibility or those hesitant about upfront commitments.

The site also prominently features their contact information: a phone number and an email address.

The inclusion of a Trustpilot link directly on the homepage is a smart move, as it signals transparency and invites users to check their reputation independently.

For anyone considering a private transfer service in Italy, this initial presentation suggests a dedicated provider, but a deeper dive is necessary to understand the full picture.

Initial Impressions of User Interface

The website’s design is functional but not overly modern or flashy. Dunkindonuts.com Review

It focuses on clarity and accessibility of information.

• Navigation: The main menu includes “Home,” “Services,” “Order Online,” “Customer Reviews,” “Shopping Tours and Excursions,” “Fur Tours,” and “Contacts.” This structure is logical and helps users find what they need.
• Language Selector: Prominently displayed at the top, allowing users to switch between languages. While useful, the dominance of Russian content in the underlying structure might mean some translations aren’t as comprehensive.
• Booking Flow: The “Order Online” section and “Cost Calculation” tool are central, suggesting a streamlined process for booking.
• Responsiveness: The site appears to be reasonably responsive across different devices, which is crucial for travelers often using mobile phones or tablets.

Transparency and Credibility Indicators

For any online service, especially one involving travel and financial transactions, transparency is key.

Transfer-voyage.com makes a few good attempts in this regard.

• Contact Information: A clear phone number +39 3281829593 and email [email protected] are provided. This is a basic yet crucial element for trust.
• Trustpilot Integration: Linking directly to their Trustpilot profile allows potential customers to view independent reviews, which is a strong indicator of an attempt at transparency. As of current data, Trustpilot is a well-regarded platform for customer feedback.
• Physical Address Missing: One notable omission for a transport company is a clear physical address or registration details on the homepage. While not always mandatory for online service providers, it can significantly boost credibility, especially for international services.

Transfer-voyage.com Cons

While Transfer-voyage.com offers a seemingly practical service, there are several aspects that raise questions or fall short of what a robust, reliable online service should provide, particularly from an ethical and trust perspective.

Lack of Comprehensive Business Information

One of the most significant drawbacks is the limited information about the company itself.

For a service provider handling personal transportation, details about their legal entity, registration, or business address are crucial for establishing trust.

• Absence of Legal Entity Information: The homepage does not clearly state the registered business name, company registration number, or the legal structure of “TransVoyage.” This information is standard for legitimate businesses, especially those operating internationally and handling financial transactions.
• No Physical Address: While a phone number and email are provided, a physical office address is conspicuously absent. This can make it difficult for customers to verify the company’s legitimacy or to seek redress if issues arise.
• Limited “About Us” Content: There’s no dedicated, detailed “About Us” page that clearly outlines the company’s history, mission, team, or operational background. Such pages build rapport and trust with potential clients.

Website Structure and Localization Issues

Despite offering multiple languages, the website exhibits inconsistencies that can hinder user experience and confidence.

• Primary Language Bias: The underlying structure and much of the content appear to be primarily in Russian, even when the English version is selected. This can lead to awkward phrasing, incomplete translations, or even sections remaining in Russian. For example, some menu items or descriptive texts might still appear in Russian, making it less accessible for non-Russian speakers.
• Inconsistent Information: Different language versions might contain slightly different information or levels of detail, indicating a lack of thorough localization.
• Outdated Design Elements: The website’s design feels somewhat dated, which might not inspire confidence in a modern service provider. While functionality is key, a contemporary and polished look often correlates with professionalism in the user’s mind.

Vague Service Details and Terms

The descriptions of services, while present, often lack the granular detail one would expect for a premium or reliable transport service.

• Unclear Fleet Information: While they mention “comfortable cars and minibuses,” there’s no specific information about the vehicle types, models, or their average age. Reputable transport services often showcase their fleet with photos and specifications to assure clients of the quality they’ll receive.
• Pricing Transparency: While they claim “fixed tariffs,” the actual pricing structure isn’t immediately obvious without going through the “Cost Calculation” tool. There’s no general price list or clear explanation of how fares are determined e.g., per km, per hour, flat rates for specific routes.
• Terms and Conditions/Privacy Policy Missing/Unclear: Crucially, a readily accessible and comprehensive Terms and Conditions page or a Privacy Policy is not clearly visible on the homepage. This is a significant red flag, as these documents are essential for outlining user rights, company liabilities, booking/cancellation policies, and data handling practices. Without them, users are operating with unclear expectations and no legal recourse should disputes arise.

Potential Ethical Concerns with “Shoptours” and “Fur Tours”

While the core service of transportation is generally permissible, the specific “Shoptours” шоптуры and “Fur Tours” Шуб Туры mentioned on the website raise ethical considerations from an Islamic perspective.

• “Shoptours”: Depending on the type of goods being sought during these tours, there could be concerns about promoting excessive consumerism or involvement in industries that produce questionable products.
• “Fur Tours”: This explicitly refers to tours focused on purchasing fur products. The acquisition of fur, particularly from animals killed solely for their pelts or obtained through cruel methods, is a contentious issue within Islamic ethics. While there are varying scholarly opinions, many view the unnecessary harm to animals and exploitation for luxury goods as contrary to the principles of mercy and stewardship. Promoting such tours could inadvertently support practices that are seen as unethical.

General Trust and Credibility Deficiencies

Beyond the specific points, a general lack of certain standard web elements contributes to an overall impression of less than optimal trustworthiness. Martboutique.com Review

• SSL Certificate Status: While the website uses HTTPS, which encrypts data, it’s a basic requirement. The lack of more profound trust badges or certifications is noticeable.
• Customer Support Clarity: While a phone number and email are available, there’s no indication of operating hours, expected response times, or a dedicated customer support portal.
• Online Presence and Social Media: The homepage does not link to any social media profiles, which for many modern businesses, serves as a vital channel for engagement, support, and building community trust. A strong, active social media presence can often reassure potential customers.

Transfer-voyage.com Alternatives

Given the identified areas for improvement, especially concerning transparency and ethical considerations related to specific tour types, exploring well-established and ethically vetted alternatives for travel and transportation is crucial.

These alternatives prioritize user trust, comprehensive information, and generally adhere to widely accepted ethical business practices.

Ethical Travel and Transportation Alternatives

• Booking.com
  • Description: Primarily known for hotel bookings, Booking.com also offers a robust car rental and airport taxi service through its platform, connecting users with various reputable local and international providers.
  • Key Features: Wide selection of vehicles, transparent pricing, flexible booking/cancellation policies, comprehensive customer reviews, 24/7 support.
  • Pros: Established global brand, extensive network of transport partners, seamless integration with other travel bookings, detailed vehicle information.
  • Cons: Less personalized than a dedicated private chauffeur service, quality varies by local provider.
• Expedia Cars
  • Description: A major online travel agency that facilitates car rentals, airport transfers, and chauffeur services worldwide by aggregating options from multiple providers.
  • Key Features: Competitive pricing, package deals, various car classes, loyalty program Expedia Rewards, easy comparison tool.
  • Pros: Reputable and widely used platform, clear terms and conditions, reliable customer service, often offers discounts when bundled with flights or hotels.
  • Cons: Can be overwhelming with too many options, reliance on third-party providers means service quality can differ.
• GetTransfer.com
  • Description: An international booking service for transfers and hourly car rentals with a driver, operating in many countries. It allows users to request transfers and receive offers from multiple carriers.
  • Key Features: Competitive bidding system for transfers, diverse fleet options, multi-language support, global coverage.
  • Pros: Can often find lower prices through competitive offers, wide range of vehicle options, good for comparison shopping.
  • Cons: Quality of service can vary between different local carriers, less direct control over the specific driver or company assigned.
• Klook Transportation
  • Description: A leading travel activity and service booking platform, Klook offers a strong array of transportation options, including airport transfers, intercity transfers, and private car services in numerous destinations worldwide.
  • Key Features: Focus on traveler experiences, curated selection of reputable local operators, user reviews, seamless mobile app experience.
  • Pros: User-friendly interface, high-quality local partners, often includes value-added services, strong customer support.
  • Cons: May not have the absolute cheapest prices, primarily geared towards tourist transfers rather than long-term rentals.
• Rentalcars.com
  • Description: Part of Booking Holdings, Rentalcars.com is a leading online car rental service that compares prices from all major brands and local suppliers globally. While primarily for self-drive, many services offer chauffeured options or can be arranged.
  • Key Features: Extensive comparison tool, wide range of vehicle types, global presence, clear booking process.
  • Pros: Excellent for finding the best deals on car rentals, reliable platform, good customer support.
  • Cons: Main focus is on self-drive, chauffeured options might be an add-on or less prominent, not a direct private taxi service.
• Local Taxi/Chauffeur Services via Google Maps/Local Directories
  • Description: Directly searching for “taxi service ” or “chauffeur service ” on Google Maps or local directories can yield highly reputable local businesses.
  • Key Features: Direct communication with the service provider, often more flexible terms, support local economy, direct relationship.
  • Pros: Can find specialized or family-run businesses, potentially more personalized service, direct negotiation.
  • Cons: Requires more research, quality can vary, may not have robust online booking systems. Always check reviews on Google, Yelp, or local forums.
• Rome2rio for planning
  • Description: While not a direct booking platform for private transfers, Rome2rio is an invaluable tool for planning transportation. It aggregates all possible routes and modes of transport flights, trains, buses, ferries, driving, and even ride-share/taxis between any two locations worldwide, providing estimated costs and travel times.
  • Key Features: Comprehensive travel planning, shows multiple transport options, provides cost estimates, links to booking sites.
  • Pros: Excellent for comparing different ways to travel, helps identify efficient routes, provides a broad overview of options.
  • Cons: Not a direct booking service, only a planning tool, doesn’t vet the ethical standing of every listed transport provider.

How to Cancel Transfer-voyage.com Subscription

Based on the information available on the Transfer-voyage.com homepage, there is no indication of a “subscription” model.

The services offered appear to be transactional, meaning you book and pay for individual transfers or hourly services as needed, rather than signing up for a recurring plan or membership.

Therefore, the concept of “canceling a subscription” doesn’t directly apply to Transfer-voyage.com.

Instead, the relevant action would be to cancel an individual booking or order.

Understanding Booking Cancellation Policies

For services like Transfer-voyage.com, the ability to cancel an individual booking typically depends on their specific terms and conditions, particularly regarding notice periods.

• Review Your Booking Confirmation: When you make a booking with Transfer-voyage.com, you should receive a confirmation email. This email is the primary source of information regarding your specific booking details, including any cancellation policy or instructions unique to your reservation.
• Contact Customer Service Directly: The most direct way to cancel an order is to contact Transfer-voyage.com’s customer service.
  • Phone: +39 3281829593 The website states they speak Russian, but English might also be available.
  • Email: [email protected]
  • Contact Form: They also have a “Contact Us” page linked as “форму обратной связи” feedback form where you can submit a cancellation request.
• Provide Booking Details: When contacting them, be prepared to provide all relevant booking information:
  • Your name
  • Booking reference number
  • Date and time of the transfer
  • Pick-up and drop-off locations
  • Reason for cancellation optional, but helpful for them

Key Considerations for Cancellation

• Timing is Crucial: Most transfer services have a cancellation window e.g., 24, 48, or 72 hours before the scheduled pick-up time within which you can cancel without penalty or receive a full refund. Cancellations made outside this window may incur charges or result in forfeiture of any prepayment if applicable.
• Proof of Cancellation: Always request and retain proof of cancellation, such as a cancellation confirmation email or a reference number for your cancellation request. This protects you in case of any billing disputes.
• No Prepayment for Certain Routes: The website mentions “ТРАНСФЕР ТАКСИ В ИТАЛИИ БЕЗ ПРЕДОПЛАТЫ” Transfer taxi in Italy without prepayment. If your booking falls under this category, the cancellation process might be simpler, as there’s no upfront payment to refund. However, it’s still crucial to notify them to avoid any potential no-show fees or impact on future service.

Transfer-voyage.com Pricing

Based on the homepage text, Transfer-voyage.com emphasizes “Only fixed tariffs!” and mentions a “Cost Calculation” tool.

This suggests that their pricing is determined upfront, rather than being metered or dynamic based on traffic.

However, the specific rates or a general pricing structure are not openly published on the homepage, requiring users to engage with their inquiry system to get a quote. Reviewsells.com Review

How to Get a Price Quote

To understand the cost of a transfer with Transfer-voyage.com, you would typically need to use their online tools:

• Online Order Form “Заказ онлайн”: This form likely requires you to input your pick-up and drop-off locations, date, time, number of passengers, and possibly other details. Once submitted, it would generate a price.
• Cost Calculation Tool “Расчет стоимости”: This dedicated tool would probably function similarly, providing an immediate or near-immediate price estimate based on your input.
• Direct Contact: For complex or specialized requests e.g., hourly car rental, custom sightseeing tours, it’s likely you’d need to contact them via phone or email for a personalized quote. They specifically mention: “По поводу скидок, или поездок узнавайте по телефону, или через форму обратной связи” Regarding discounts or trips, inquire by phone or through the feedback form.

Factors Influencing Pricing

While “fixed tariffs” are stated, the actual cost will undoubtedly depend on several factors:

• Distance and Route: The primary determinant. Longer distances or transfers between major airports and remote resorts will naturally cost more.
• Vehicle Type: They offer “comfortable cars and minibuses.” Larger vehicles minivans, minibuses accommodating more passengers or luggage will be more expensive than standard cars.
• Time of Day/Night: Some services charge higher rates for transfers during late-night hours or early mornings, although Transfer-voyage.com doesn’t explicitly state this on their homepage, “fixed tariffs” might incorporate this.
• Additional Services:
  • Waiting Time: They offer “Бесплатное ожидание в аэропорту 60 минут” Free waiting at the airport 60 minutes. Beyond this, charges likely apply.
  • Meet and Greet: Airport pick-ups often include a meet and greet service, which is usually factored into the fixed tariff.
  • Child Seats: Requesting child seats or other specific equipment might incur additional fees.
  • Luggage: Excessive luggage might require a larger vehicle or incur an extra charge, though this isn’t specified.
• Type of Service:
  • Airport Transfer: Point-to-point transfers from an airport to a city/resort.
  • Hourly Rental: “Почасовая аренда авто с водителем” hourly car rental with driver will have a different pricing structure, typically a minimum number of hours.
  • Excursion/Shop Tours: These are likely custom-quoted based on duration, distance, and any specific requests.

Advantages of Fixed Tariffs

• No Surprises: With fixed tariffs, you know the exact cost upfront, avoiding unexpected charges due to traffic, detours, or other variables. This is a significant advantage over metered taxi services.
• Budgeting: Helps travelers budget effectively, as transportation costs are clear from the outset.
• Convenience: Simplifies payment, as there’s no need to negotiate or worry about the meter.

However, without a transparent and accessible pricing chart or clear examples on the main page, potential customers must take the extra step of using the calculation tool or contacting the company, which could be a minor inconvenience for quick comparisons.

Transfer-voyage.com vs. Competitors

When evaluating Transfer-voyage.com against major competitors in the private transfer and car service market, several key differences and competitive advantages/disadvantages emerge.

Transfer-voyage.com: Strengths & Weaknesses

Strengths:

• Specialization in Italy: Their primary focus on Italy means they likely have deep local knowledge, experienced drivers familiar with Italian routes, and potentially better coordination within the country’s transportation network. This could translate to more efficient and reliable service for Italian travel.
• No Prepayment for Certain Routes: The “без предоплаты” without prepayment offer is a significant advantage for travelers who prefer to pay upon service completion, reducing financial risk.
• Fixed Tariffs: Eliminates fare uncertainty, which is a major concern for many travelers accustomed to metered taxis or surge pricing.
• Multilingual Support with Russian prominence: While Russian-centric, the availability of other languages broadens their appeal to a diverse tourist base.
• Direct Contact Information: Clear phone and email are readily available for inquiries.
• Dedicated Services: Offering specific “shoptours” and “fur tours” though ethically questionable and services for reduced mobility passengers indicates a willingness to cater to niche markets.

Weaknesses:

• Limited Transparency: Lack of clear company registration details, physical address, and comprehensive legal terms T&Cs, privacy policy on the homepage diminishes trust compared to major players.
• Website Design & Localization: The dated aesthetic and inconsistencies in multi-language content can affect user perception and experience.
• Booking System Clarity: While a calculator exists, the general lack of publicly available pricing examples or typical rates requires extra steps for comparison.
• Global Reach: Strictly focused on Italy, lacking the global networks of larger platforms.
• Ethical Concerns: The “fur tours” specifically raise ethical questions regarding animal welfare, which may deter ethically conscious travelers.

Competitors: General Strengths e.g., Uber/Lyft, Blacklane, Booking.com/Expedia

• Global Presence & Scale: Companies like Uber, Lyft, Blacklane, Booking.com, and Expedia operate across numerous countries, offering seamless service for multi-destination trips. This is a massive advantage for international travelers.
• Robust Technology & Apps: Major platforms typically have highly advanced mobile apps, real-time tracking, in-app payments, and sophisticated booking systems.
• High Transparency & Trust: Established competitors generally provide clear legal information, comprehensive terms and conditions, transparent pricing models, and extensive customer support infrastructure.
• Standardized Quality mostly: While driver quality can vary, these platforms often have standardized vetting processes for drivers and vehicles, and robust feedback mechanisms.
• Diverse Service Offerings: Many larger platforms offer a broader range of services beyond simple transfers, such as ride-sharing, food delivery, car rentals, and tour bookings all within one ecosystem.
• Ethical Vetting typically: Larger, publicly scrutinized companies tend to have more robust internal policies against promoting unethical practices or products.

Head-to-Head Comparison Points:

1. Trust & Legitimacy: Major global players generally have a higher perceived and actual level of trust due to public company status, comprehensive legal disclosures, and extensive user reviews across various platforms. Transfer-voyage.com, while having a Trustpilot link, lacks other standard trust indicators on its homepage.
2. Convenience & Booking Experience: Global apps Uber, Lyft offer immediate, on-demand booking. Pre-booking platforms like Booking.com and Blacklane offer streamlined online processes with detailed information. Transfer-voyage.com’s “Order Online” seems functional but may not offer the same level of real-time data or app integration.
3. Pricing Model: Transfer-voyage.com’s “fixed tariffs” without prepayment for some routes is a strong selling point against metered taxis or surge-priced ride-shares. However, premium services like Blacklane also offer fixed, all-inclusive pricing, albeit at a higher tier.
4. Specialization vs. Generalization: Transfer-voyage.com’s Italy focus can be a strength for those specifically traveling there, offering local expertise. Global platforms are more generalized but provide consistency across many regions.
5. Ethical Posture: This is where Transfer-voyage.com shows a potential weakness due to the “fur tours,” which can be an ethical deal-breaker for many conscientious consumers, particularly from an Islamic perspective that values animal welfare and avoiding excess. Reputable alternatives generally steer clear of promoting services directly linked to such controversial industries.

In summary, Transfer-voyage.com might be suitable for specific travelers prioritizing fixed rates and local Italian expertise, especially if they are comfortable with a less transparent corporate presence.

However, for those valuing global brand trust, comprehensive online features, and clear ethical guidelines, established competitors offer a more robust and reassuring option.

Frequently Asked Questions

What is Transfer-voyage.com?

Transfer-voyage.com is an Italian transport company that provides taxi and private transfer services primarily within Italy, including airport transfers, intercity travel, sightseeing tours, and hourly car rentals with a driver.

Does Transfer-voyage.com operate outside of Italy?

Based on the website’s homepage information, Transfer-voyage.com’s services are focused exclusively on Italy, covering major airports and destinations across the country. Coincraft.com Review

There is no indication of international operations beyond Italy.

How do I book a transfer with Transfer-voyage.com?

You can book a transfer through their “Order Online” section or use their “Cost Calculation” tool on the website.

You will typically need to input your pick-up and drop-off locations, date, time, and passenger details.

What languages does Transfer-voyage.com support on its website?

The website supports Russian, English, German, French, and Italian.

However, the primary content and some navigation elements often default to Russian.

Does Transfer-voyage.com require prepayment for transfers?

The website states “ТРАНСФЕР ТАКСИ В ИТАЛИИ БЕЗ ПРЕДОПЛАТЫ” Transfer taxi in Italy without prepayment for certain routes.

It’s advisable to confirm prepayment requirements for your specific booking.

Are Transfer-voyage.com’s prices fixed?

Yes, the website emphasizes “Only fixed tariffs!” Только фиксированные тарифы!, meaning the price quoted upfront should be the final price you pay, without hidden charges.

What kind of vehicles does Transfer-voyage.com use?

They state they use “comfortable cars and minibuses” комфортабельных автомобилях и микроавтобусах for their transfer services.

Specific vehicle models or classes are not detailed on the homepage. Forevergifts.com Review

Is there a free waiting time at the airport with Transfer-voyage.com?

Yes, Transfer-voyage.com offers “Бесплатное ожидание в аэропорту 60 минут” Free waiting at the airport 60 minutes from the moment your plane lands.

How can I contact Transfer-voyage.com customer service?

You can contact them via phone at +39 3281829593 or by email at [email protected].

They also have a “Contact Us” form on their website.

Does Transfer-voyage.com offer services for people with reduced mobility?

Yes, the website explicitly states “Трансферы для людей с ограниченными физическими возможностями” Transfers for people with reduced physical abilities, indicating they cater to this need.

Are there “shoptours” available through Transfer-voyage.com?

Yes, Transfer-voyage.com offers “шоптуры” shopping tours as one of their services, allowing customers to visit famous Italian outlets.

What are “Fur Tours” Шуб Туры offered by Transfer-voyage.com?

“Fur Tours” Шуб Туры are a specialized service mentioned on the website, implying tours specifically arranged for purchasing fur products.

Is Transfer-voyage.com available as a mobile app?

Based on the homepage content, there is no mention or link to a dedicated mobile application for Transfer-voyage.com. Booking appears to be web-based.

Can I get a refund if I cancel a Transfer-voyage.com booking?

The refund policy depends on their specific terms and conditions and the timing of your cancellation relative to your booking.

It’s best to contact their customer service directly to inquire about cancellation and refund options for your specific reservation.

Does Transfer-voyage.com provide car seats for children?

The homepage does not explicitly state whether child seats are provided or can be requested. Thelostgenerator.com Review

It is advisable to inquire about this when making your booking if needed.

What airports in Italy does Transfer-voyage.com serve?

Transfer-voyage.com serves numerous airports across Italy, including Rimini, Bologna, Ancona, Verona, Milan Linate, Milan Malpensa, Pisa, Rome Fiumicino Ciampino, Venice, Florence, Forli, and Treviso TSF.

Does Transfer-voyage.com offer hourly car rental services?

Yes, Transfer-voyage.com offers “почасовая аренда авто с водителем” hourly car rental with a driver for business and excursion trips.

Are customer reviews for Transfer-voyage.com available?

Yes, the homepage includes a direct link to their profile on Trustpilot.com, where you can read customer reviews.

Is there a loyalty program or discount for frequent users of Transfer-voyage.com?

The homepage mentions inquiring about “скидок” discounts by phone or through the feedback form, suggesting that discounts might be available, but there’s no public information about a formal loyalty program.

What is the primary focus of Transfer-voyage.com’s services?

Their primary focus is on providing reliable and comfortable private taxi and transfer services from airports to cities and resorts across Italy.