Standardtouch.com Review 1 by BestFREE.nl

Standardtouch.com Review

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Based on looking at the website Standardtouch.com, it presents itself as a full-service e-solution company based in Saudi Arabia, specializing in website design, mobile app development, software development, and ERP solutions.

The site emphasizes providing affordable, quality services and a client-centric approach, focusing on understanding business objectives to deliver optimal solutions.

However, a comprehensive review of the website reveals several critical omissions and areas that might raise concerns for users seeking a trustworthy and transparent digital partner, especially when considering ethical business practices.

Overall Review Summary:

  • Transparency: Lacks clear information about company registration, physical address, and team.
  • Client Testimonials: Absence of verifiable client testimonials.
  • Pricing Clarity: No direct pricing information, requiring users to “Get a Quote.”
  • Terms of Service/Privacy Policy: Absence of easily accessible legal documents.
  • Security Information: No explicit mention of data security protocols or certifications.
  • Ethical Compliance: The overall lack of transparency makes it challenging to fully assess ethical compliance without direct engagement.

While Standardtouch.com highlights its 15+ years of experience and a portfolio of projects, the fundamental lack of transparency regarding its operational details, legal agreements, and security measures is a significant drawback.

For any business, especially one operating in the digital solutions space, these elements are not just good practice but essential for building trust and ensuring accountability.

This absence could lead to potential issues for clients seeking clear contractual terms, data protection assurances, and a clear understanding of the company’s operational framework.

Here are some alternatives that embody transparency and established professionalism in the digital solutions space:

  • Webflow: A robust platform for responsive website design and development, offering extensive design control without coding.
    • Key Features: Visual development, CMS, e-commerce capabilities, animations.
    • Average Price: Varies based on plan, from free starter to enterprise solutions.
    • Pros: Highly flexible, excellent for custom designs, strong community support, secure.
    • Cons: Steeper learning curve for beginners, can be pricey for advanced features.
  • Studiopress Themes powered by Genesis Framework: Provides premium WordPress themes known for their clean code, SEO-friendliness, and security.
    • Key Features: Responsive designs, optimized for performance, strong developer community.
    • Average Price: One-time theme purchase, or annual subscription for access to all themes.
    • Pros: Solid foundation for WordPress sites, highly customizable, good for SEO.
    • Cons: Requires WordPress knowledge, some themes might need additional plugins for full functionality.
  • Envato Elements Website Templates & Themes: A subscription service offering unlimited downloads of website templates, themes, and digital assets.
    • Key Features: Wide variety of templates, graphic assets, video templates, fonts, and more.
    • Average Price: Monthly or annual subscription fee.
    • Pros: Cost-effective for multiple projects, high-quality assets, frequently updated library.
    • Cons: Requires design or development skills to implement effectively, not a full-service agency.
  • Clutch.co: A B2B ratings and reviews platform for IT, marketing, and business service providers, allowing users to find vetted agencies.
    • Key Features: Verified client reviews, detailed company profiles, market insights.
    • Average Price: Free to use for clients searching for services.
    • Pros: Helps find reputable agencies, transparent review process, large database.
    • Cons: Focuses on larger agencies, smaller companies might have limited presence.
  • Upwork: A global freelancing platform connecting businesses with independent professionals for various services, including web development and design.
    • Key Features: Secure payment system, project management tools, vast talent pool.
    • Average Price: Varies significantly based on freelancer rates and project scope.
    • Pros: Access to global talent, flexible hiring options, project-based work.
    • Cons: Quality can vary, requires careful vetting of freelancers, platform fees.
  • Toptal: A network of top freelance talent, specializing in software development, design, finance, and project management.
    • Key Features: Rigorous vetting process, high-quality talent, rapid matching.
    • Average Price: Premium rates due to exclusive talent pool.
    • Pros: Access to top-tier experts, guaranteed quality, dedicated support.
    • Cons: Higher cost, might be overkill for smaller projects.
  • Awwwards: While not a service provider, Awwwards showcases leading web design agencies and their award-winning work, offering a directory to find highly skilled and reputable design firms.
    • Key Features: Inspiration gallery, agency directory, conferences.
    • Average Price: Free to browse, agencies pay for submission/listing.
    • Pros: High-quality design examples, curated list of top agencies, industry recognition.
    • Cons: Primarily focused on design aesthetics rather than full-service vetting, not a direct hiring platform.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Standardtouch.com Review & First Look

A first glance at Standardtouch.com reveals a professional-looking homepage designed to showcase its core services: website design and development, mobile app development, software development, and ERP solutions.

The site immediately positions itself as a “Full-Service E-solution company” with a focus on Saudi Arabia, aiming to help “Growing Business” through “Creative & Intelligent People.” The stated goal is to provide “affordable best quality services,” which is a common value proposition in the digital solutions industry.

Initial Impressions and Claims

The website highlights its 15+ years in the field, suggesting a significant level of experience.

It emphasizes a client-centric approach, stating, “Most of our time goes in understanding your business objectives, defining the problem and finally designing and producing the best possible solution.” This commitment to understanding client needs is crucial for delivering effective digital solutions.

The homepage also features a “Projects Completed” section, “Years of Experience,” and “Services we provide” along with a list of “Our Premium Clients,” though specific numbers for projects completed are not readily apparent on the main page.

The presence of client logos like “Naanu Gauri,” “Pristine Organics,” “CETH KSU,” “Qobolak,” “Quran Tuitions,” and “Ace e-Learning” provides some level of social proof.

Missing Critical Information

Despite these positive initial impressions, a deeper dive uncovers several critical omissions that are standard for reputable businesses, especially those operating online and handling client data and projects.

  • Company Registration Details: There is no readily available information about the company’s legal registration, business identification numbers, or official incorporation details. This information is fundamental for establishing legitimacy and allowing potential clients to verify the company’s legal standing.
  • Physical Address Verification: While the website mentions Saudi Arabia, a precise, verifiable physical address beyond just a country is absent on the homepage or in easily navigable sections. A clear address enhances trust and demonstrates a tangible presence.
  • Team and Leadership Profiles: The website mentions “Creative & Intelligent People” but provides no details about the individuals behind the company—no team page, no LinkedIn profiles of key personnel, or any indication of who the leadership team is. This lack of transparency can be a red flag, as knowing the people running the operation builds confidence.
  • Terms of Service and Privacy Policy: Crucially, there are no visible links to comprehensive Terms of Service or a Privacy Policy document on the homepage. These legal documents are non-negotiable for any online business, outlining the contractual obligations, data handling practices, dispute resolution mechanisms, and user rights. Their absence is a significant concern for data privacy and legal protection.
  • Security Practices: While the website deals with “e-solution,” there is no explicit mention of their security protocols, data protection measures, or certifications e.g., ISO, GDPR compliance, or specific security audits. For clients entrusting their digital presence and potentially sensitive data, this lack of clarity is problematic.

Standardtouch.com Features Overview

Standardtouch.com outlines a range of services designed to cover various aspects of a business’s digital presence.

They position themselves as a one-stop shop for digital solutions, from initial design to ongoing digital marketing and enterprise resource planning.

Core Service Offerings

The website details several key service categories: Bruceshark.com Review

  • Website Design & Development: This is presented as a core competency, focusing on “affordable & quality websites” that offer a “best return on your investment.” They claim to provide comprehensive solutions for establishing a strong online presence.
  • Mobile App Development: Standardtouch.com offers to build “affordable & professionally built user-friendly apps for business users and for personal devices for android and ios.” This indicates their capability in developing applications for the two major mobile operating systems.
  • Digital Marketing: Recognizing the importance of online visibility, they “offer services to strategically scale your business in this online highly competitive market.” This suggests SEO, SEM, social media marketing, and other digital advertising services.
  • ERP Solutions: For businesses seeking to streamline operations, they provide “solutions here for you to integrate multiple functions of departments of your business into one single computing software making things super easy.” This implies custom or integrated ERP system development and implementation.
  • E-commerce Development: Mentioned as a specific service within their portfolio, indicating their ability to build online stores.
  • Software Development: A broad category covering custom software solutions tailored to specific business needs.
  • Website Consulting: Offering expert advice and guidance on web strategies.
  • Multilingual Websites: A specialized service for businesses targeting a global audience.

The Portfolio Showcase

A significant feature highlighted on the homepage is their “Full Portfolio” with “Case Study of Standard Touch Premium projects.” They showcase several projects with brief descriptions and direct links to the live websites:

  • Naanu Gauri: Described as a “leading news website of india with over 10000+ Vistors everyday.” This highlights their capacity for high-traffic platforms.
  • Pristine Organics: An “e-commerce website with 500+ organics products,” focusing on nutrition and sustainable foods. This demonstrates their e-commerce expertise.
  • CETH KSU: A website for “one of the leading research centers in the area of Thrombosis and Hemostasis diagnosis, prevention, and treatment in Saudi Arabia and the Middle East.” This shows their work with academic or research institutions.
  • Qobolak: A platform that “has placed thousands of international students in top universities around the world.” This indicates their experience with educational portals.
  • Quran Tuitions: A platform to “Learn Quran With Online Tutor” featuring “Expert Tutors for 1-on-1 lessons based on goals and interests” and a “Tutors Module with verified teachers, Booking Module with sessions/ availability, Commission and mass Payout module etc.” This project is noteworthy as it aligns with ethical and permissible online services within an Islamic context.
  • Ace e-Learning: A “Complete e-learning, LMS, Multiple courses, Lessons, Certifications, Assingments, Payment gateway, Referral System with commissions.” This showcases their capabilities in robust learning management systems.

Assessment of Features and Portfolio

While the listed services and portfolio projects suggest a broad range of capabilities, the descriptions are quite brief.

There’s no detailed breakdown of the technologies used, specific challenges overcome, or the measurable impact of these projects for the clients e.g., increased traffic, conversion rates, efficiency gains. This lack of depth makes it difficult for potential clients to fully assess the agency’s technical prowess and strategic impact.

For example, while “Quran Tuitions” is a positive example, without more context on the development process, it’s hard to gauge the complexity and quality of the solution beyond what’s presented.

Standardtouch.com Cons: Key Areas of Concern

While Standardtouch.com presents itself as a capable e-solution provider, a critical examination of its website reveals several significant shortcomings, particularly concerning transparency, trust signals, and fundamental business practices.

These issues are crucial for any potential client, especially when seeking a long-term digital partner.

1. Lack of Transparency and Verification

This is the most pressing concern.

Reputable companies, especially in the digital services sector, are expected to be fully transparent about their identity and operations.

  • Missing Legal Information: The absence of easily accessible Terms of Service, Privacy Policy, and Refund Policy documents is a major red flag. These documents are vital for outlining legal agreements, data handling practices, intellectual property rights, and dispute resolution. Their omission leaves potential clients without crucial legal protections and clarity.
  • Undisclosed Company Details: There’s no clear company registration number, official business name if different from the website name, or a precise physical address beyond “Saudi Arabia.” This makes it impossible for prospective clients to verify the company’s legal existence or location independently.
  • Anonymous Team: The website makes claims about “Creative & Intelligent People” but provides no profiles, names, or contact information for key team members or leadership. This anonymity raises questions about accountability and the expertise behind the services.

2. Limited Trust Signals

Beyond legal documentation, Standardtouch.com falls short on common trust signals that build client confidence.

  • Unverified Testimonials: While client logos are displayed, there are no direct, verifiable client testimonials with names, titles, or company affiliations that can be independently checked. Generic claims like “Best Website Design & Development Company” without specific client endorsements or case studies that detail success metrics reduce credibility.
  • No Certifications or Awards: There’s no mention of industry certifications, partnerships, or awards that might validate their expertise or adherence to specific quality standards e.g., ISO certifications for quality management or specific developer certifications.
  • Absence of External Reviews: A quick search for third-party reviews on platforms like Clutch, G2, or Google My Business reveals a scarcity of information, which is unusual for a company claiming “15+ Years” of experience and “Premium Clients.”

3. Pricing Opacity

The website consistently directs users to “Get a Quote” rather than providing any baseline pricing or package information. Smart-garant.com Review

  • No Standard Pricing: While custom solutions often require tailored quotes, many legitimate service providers offer starting prices, typical project ranges, or service packages to give clients an idea of the investment required. The complete absence of any pricing indication can be frustrating and may deter potential clients from even initiating contact. It also makes it difficult to compare services without committing to a full inquiry process.

4. Limited Contact and Support Information

While “Contact Us” links are present, the depth of support information is minimal.

  • No Direct Support Channels: There’s no readily apparent phone number for direct contact, live chat support, or dedicated customer service email addresses. The contact forms are the primary method of engagement, which can be less reassuring for urgent inquiries or ongoing support needs.
  • Unclear Support Hours: Information regarding their operational hours or typical response times for inquiries is not provided.

5. Website Security and Performance

While the site itself appears to use HTTPS, there’s no explicit mention of the security measures they implement for client projects or data.

For a company dealing with website development and ERP solutions, details about their server security, data encryption, and disaster recovery plans would be crucial.

In summary, the significant lack of transparency, legal documentation, and easily verifiable trust signals on Standardtouch.com presents considerable concerns.

While their portfolio suggests some project experience, the fundamental absence of standard business legitimacies makes it challenging to recommend them without reservation.

Potential clients would need to conduct extensive due diligence and request all missing legal and operational details before engaging their services.

Standardtouch.com Alternatives

Given the critical transparency issues with Standardtouch.com, it’s essential for businesses to consider alternatives that offer established reliability, clear operational practices, and a strong track record.

When choosing a digital solutions partner, factors like demonstrable expertise, client testimonials, transparent pricing, and robust legal frameworks are paramount.

The following alternatives represent reputable options in the digital services space, each with its own strengths.

1. Webflow For Custom Website Design & Development

Key Features: Webflow is a powerful web design and development platform that allows designers to build responsive websites visually, without coding. It integrates CMS capabilities, e-commerce features, and advanced animations.
Why it’s an Alternative: For businesses looking for high-quality, custom website design without the need for traditional coding, Webflow offers unparalleled flexibility and control. It’s an excellent choice for agencies and freelancers to build sites for clients.
Pros: Aestheticscoursesliverpool.com Review

  • Visual Development: Build sophisticated sites with a visual interface, speeding up design and development.
  • Performance & SEO: Generates clean, semantic code optimized for speed and search engines.
  • Robust CMS: Powerful content management system for blogs, portfolios, and dynamic content.
  • Scalability: Suitable for everything from simple landing pages to complex e-commerce sites.
    Cons:
  • Learning Curve: Can be challenging for complete beginners due to its extensive features.
  • Cost: Pricing can add up for advanced features or multiple projects.

2. Upwork For Freelance Talent Across All Digital Services

Key Features: Upwork is a vast global platform connecting businesses with freelance professionals for web development, app development, digital marketing, software development, and more. It offers secure payment processing, project management tools, and a rating system.
Why it’s an Alternative: If you need flexibility in hiring and want to choose from a diverse pool of talent globally, Upwork provides a structured environment to find individual experts or small teams.

  • Vast Talent Pool: Access to millions of freelancers with varied skill sets and price points.
  • Flexible Engagement: Hire for short-term projects, long-term contracts, or hourly work.
  • Secure Payments: Escrow system protects both clients and freelancers.
  • Review System: Client reviews and work history help in vetting candidates.
  • Varying Quality: Quality can differ significantly among freelancers, requiring careful vetting.
  • Platform Fees: Both clients and freelancers pay fees, which can add to project costs.

3. Clutch.co For Vetted Agency Selection

Key Features: Clutch is a B2B ratings and reviews platform dedicated to connecting businesses with the best-fit IT, marketing, and business services companies. It features verified client reviews, detailed company profiles, and industry research.
Why it’s an Alternative: Instead of choosing a single agency, Clutch helps you find highly vetted, reputable agencies with transparent client feedback. It’s ideal for larger projects requiring a full-service agency with a proven track record.

  • Verified Reviews: In-depth, phone-interviewed client reviews provide authentic feedback.
  • Comprehensive Profiles: Detailed information on services, industries, pricing, and project sizes.
  • Market Leaders: Helps identify top-performing agencies in various categories and locations.
  • Transparency: Agencies are incentivized to maintain high standards due to public reviews.
  • Focus on Larger Agencies: Smaller, boutique agencies might have less presence.
  • No Direct Booking: It’s a directory, requiring direct outreach to agencies.

4. Awwwards For High-Quality Design & Agency Discovery

Key Features: Awwwards recognizes and promotes the talent and effort of the best web designers, developers, and agencies. While primarily a gallery for inspiration, it also offers an agency directory.
Why it’s an Alternative: If design quality is paramount, Awwwards showcases leading design agencies globally. It allows you to discover firms renowned for their innovative and aesthetically pleasing work, providing a starting point for finding top-tier design partners.

  • High-Quality Inspiration: Features award-winning designs that set industry benchmarks.
  • Curated Agency List: The directory lists agencies recognized for their excellence.
  • Industry Recognition: Helps identify agencies that are pushing creative and technical boundaries.
  • Design-Centric: Primarily focuses on aesthetics. other business aspects e.g., project management, support are not directly evaluated.
  • Not a Direct Hiring Platform: Functions as a showcase and directory rather than a direct service provider.

5. Wix Enterprise For Scalable Business Website Solutions

Key Features: While Wix is known for its DIY website builder, Wix Enterprise offers custom solutions for larger businesses, including dedicated account managers, advanced development capabilities, robust security, and scalable infrastructure.
Why it’s an Alternative: For businesses that want the ease of use of a platform combined with enterprise-level support and customization, Wix Enterprise provides a managed service alternative that can build and host sophisticated business websites.

  • Managed Service: Less technical burden for the client, with Wix team handling development.
  • Scalability: Designed to handle large traffic volumes and complex business needs.
  • Integrated Solutions: Access to Wix’s ecosystem of apps and features.
  • Security & Support: Enterprise-level security and dedicated support.
  • Proprietary Platform: Can lead to vendor lock-in compared to open-source solutions.
  • Pricing: Likely higher cost due to enterprise-level features and support.

6. WordPress.org For Open-Source Flexibility with Agency Support

Key Features: WordPress.org is the world’s most popular open-source CMS, powering over 40% of all websites. It offers unparalleled flexibility through themes and plugins, allowing for custom website, e-commerce, and content solutions.
Why it’s an Alternative: While WordPress requires self-hosting, its open-source nature means a vast ecosystem of developers and agencies specialize in building, maintaining, and customizing WordPress sites. You can find highly reputable agencies that provide full-service development and digital marketing for WordPress.

  • Extreme Flexibility: Highly customizable to fit almost any business need.
  • Large Ecosystem: Thousands of themes and plugins available.
  • Community Support: Extensive documentation and a massive community.
  • No Vendor Lock-in: You own your data and can migrate easily.
  • Requires Maintenance: Needs regular updates, security monitoring, and backups.
  • Hosting Management: You are responsible for choosing and managing your hosting.

7. Local Digital Agencies Community & Relationship Focused

Why it’s an Alternative: For businesses that prefer in-person meetings, stronger local accountability, and a more personalized relationship, a reputable local agency can be an excellent choice. You can often verify their reputation through local business networks, chambers of commerce, and direct referrals.

  • Direct Communication: Easier to schedule face-to-face meetings and build personal rapport.
  • Local Accountability: Agencies are often more invested in their local reputation.
  • Understanding Local Market: May have a better grasp of regional business nuances.
  • Referral Network: Often grow through word-of-mouth and local business partnerships.
  • Limited Scale: May not have the same breadth of resources as large global firms.
  • Cost Variance: Pricing can vary significantly based on local market rates.

When evaluating any digital solutions provider, always prioritize transparency in their business operations, clear communication regarding their processes, verifiable client testimonials, and a comprehensive understanding of their legal terms and data security practices.

How to Choose a Reputable Digital Solutions Provider

Selecting the right digital solutions provider is a critical decision that can significantly impact a business’s online presence, operational efficiency, and overall success.

Beyond just looking at services offered, a thorough vetting process is essential, especially given the various concerns observed with Standardtouch.com.

This section outlines key steps and considerations for businesses to make an informed choice. Sttlg.us Review

1. Prioritize Transparency and Legal Compliance

The first and most crucial step is to ensure the provider is transparent and legally compliant.

This means looking for clear, easily accessible information that verifies their legitimacy and commitment to ethical operations.

  • Legal Documentation: Always check for readily available Terms of Service, Privacy Policy, and Refund/Cancellation Policy documents. These should be comprehensive, clearly written, and accessible from the website’s footer or a dedicated legal section.
    • Terms of Service: Outlines the rights and responsibilities of both the client and the provider, intellectual property ownership, dispute resolution, and limitations of liability.
    • Privacy Policy: Explains how client data and website visitor data is collected, used, stored, and protected, ensuring compliance with data protection regulations e.g., GDPR, CCPA.
  • Company Identification: A legitimate company will proudly display its legal business name, registration number if applicable, and a verifiable physical address. This information allows for independent verification through government business registries.
  • Team and Leadership: Look for an “About Us” or “Team” page that introduces key personnel, their roles, and perhaps their professional backgrounds e.g., LinkedIn profiles. Knowing the people behind the service fosters trust and accountability.

2. Verify Expertise and Track Record

Claims of experience and a portfolio are a starting point, but deeper verification is needed to assess true expertise.

  • Detailed Portfolio/Case Studies: Beyond just client logos and brief descriptions, request or look for in-depth case studies that detail:
    • Client Objectives: What problem was the client trying to solve?
    • Solutions Provided: What specific strategies and technologies were used?
    • Measurable Results: What was the actual impact e.g., increased traffic, conversion rates, efficiency gains, ROI?
  • Client Testimonials and References: While on-site testimonials are good, seek verifiable client references you can contact directly. Use platforms like Clutch.co, G2, or even LinkedIn to find third-party reviews and endorsements. Be wary of generic or unverified testimonials.
  • Industry Certifications and Awards: Look for recognition from credible industry bodies, certifications in specific technologies e.g., Google Partner, HubSpot Certified, specific development framework certifications, or awards that signify excellence.

3. Assess Communication and Support

Effective communication and reliable support are essential for any successful digital project.

HubSpot

  • Initial Responsiveness: How quickly and thoroughly do they respond to your initial inquiries? This often indicates their general level of professionalism and client focus.
  • Communication Channels: Do they offer multiple communication channels phone, email, live chat, project management tools? Do they assign a dedicated project manager or account representative?
  • Support & Maintenance: Understand their post-launch support and maintenance policies. What’s included? Are there ongoing fees? What are their response times for issues?

4. Understand Pricing and Contractual Terms

Transparency in pricing and clear contractual terms prevent misunderstandings and scope creep.

  • Detailed Proposals: Insist on a detailed proposal that clearly outlines the scope of work, deliverables, timelines, payment schedule, and any recurring fees.
  • Pricing Structure: Understand if they charge hourly, project-based, or a retainer. Be cautious of providers who are reluctant to discuss pricing upfront or only offer vague quotes.
  • Ownership of Assets: Ensure the contract clearly states who owns the intellectual property source code, designs, content upon project completion.
  • Cancellation and Termination Clauses: Understand the terms under which either party can terminate the agreement and any associated costs or obligations.

5. Evaluate Their Technical Capabilities and Security Practices

For digital solutions, their technical prowess and commitment to security are non-negotiable.

  • Technology Stack: Inquire about the specific technologies, frameworks, and platforms they specialize in. Ensure these align with your long-term goals and are current.
  • Security Measures: Ask about their internal data security protocols, how they protect client data, and what measures they implement for the digital solutions they build e.g., SSL, regular backups, security audits, vulnerability testing.
  • Scalability: Discuss how their solutions can scale with your business growth.

By diligently following these steps, businesses can significantly mitigate risks and select a digital solutions provider that is not only capable but also transparent, trustworthy, and aligned with ethical business practices.

How to Cancel Standardtouch.com Subscription / Services

Given the lack of explicit information regarding subscriptions or clear cancellation policies on the Standardtouch.com homepage, attempting to cancel services or subscriptions with them could present challenges.

Most reputable digital service providers have dedicated sections or clear clauses in their Terms of Service which are absent here detailing how clients can terminate contracts or cancel recurring services. Smartsolarenergyltd.com Review

In the absence of clear instructions, the following general steps would be the most logical and ethical approach for a client seeking to cancel services with Standardtouch.com:

1. Review Existing Agreements

First and foremost, if you are an existing client, meticulously review any contract, proposal, or service agreement you signed with Standardtouch.com.

This document should ideally contain clauses related to:

  • Contract Duration: Is it a fixed-term contract or month-to-month?
  • Notice Period: How much advance notice is required for cancellation e.g., 30, 60, or 90 days?
  • Cancellation Fees: Are there any early termination fees or penalties?
  • Data Handover: What is the process for receiving your data, website files, or source code upon termination?
  • Refund Policy: Are there any provisions for refunds on unused services or pre-payments?

If no formal contract was provided or signed, this makes the process significantly more ambiguous, highlighting one of the risks associated with providers lacking clear documentation.

2. Formal Written Notification

Regardless of contract specifics, the most effective way to initiate a cancellation is through formal written notification. This creates a clear record of your intent.

  • Email: Send a detailed email to their general contact email address e.g., found in their “Contact Us” section and any specific project manager or account representative you have.
  • Content of the Email:
    • Clearly state your intention to cancel services.
    • Include your company name, project name, and any relevant client IDs or reference numbers.
    • Specify the effective date of cancellation, adhering to any notice periods if known.
    • Request confirmation of receipt of your cancellation notice.
    • Request information on the next steps for data handover, final invoicing, or any outstanding obligations.
  • Certified Mail If Necessary: For high-value contracts or if email communication proves unresponsive, consider sending a formal letter via certified mail with a return receipt. This provides irrefutable proof of delivery.

3. Follow Up and Document Everything

Persistent follow-up and meticulous documentation are crucial.

  • Regular Follow-Ups: If you don’t receive a response within a reasonable timeframe e.g., 2-3 business days, follow up via email or any other available contact method.
  • Keep Records: Save all correspondence emails, chat logs, call summaries. Note down dates, times, names of people you spoke with, and summaries of conversations. This documentation is vital if disputes arise.
  • Payment Stoppage: If you have recurring payments set up through a third-party processor or bank, be cautious about stopping payments prematurely without confirmation of service termination. Doing so could lead to breach of contract claims or negative credit impacts. Only stop payments once the cancellation is formally agreed upon or all attempts at communication have failed and you are certain there is no outstanding legitimate financial obligation.

4. Data Retrieval and Transition Planning

Before final cancellation, ensure you have a plan for retrieving all your digital assets.

  • Website Files and Databases: Request all website files, database backups, and any associated intellectual property.
  • Domain and Hosting Access: Ensure you have full administrative control over your domain name and web hosting accounts. If these were managed by Standardtouch.com, request transfer details well in advance.
  • App Source Code: For app development projects, ensure you receive the complete source code and necessary documentation for future maintenance or development by another party.

Given the observed lack of transparency on their website, be prepared for potential delays or challenges in the cancellation process.

Always approach the situation professionally, but be firm in your expectations for clear communication and data retrieval.

If issues persist, consider seeking legal advice, especially for significant projects or financial implications. M.deichmann.com Review

Standardtouch.com Pricing Structure

Based on the information available on Standardtouch.com’s homepage, there is a distinct absence of any transparent or explicit pricing information for any of their services. Instead of presenting packages, hourly rates, or project estimates, the website consistently directs prospective clients to a “Get a Quote” link or a “Contact Us” form.

The “Get a Quote” Model

This “Get a Quote” model is common for custom digital solutions, where projects vary significantly in scope and complexity.

For instance, designing a simple five-page informational website will have a vastly different cost than developing a complex e-commerce platform with custom integrations or a bespoke ERP system.

In such scenarios, a personalized quote based on detailed requirements gathering is indeed necessary.

However, the complete lack of any pricing indication whatsoever can be a significant drawback for potential clients:

  • Lack of Budgeting Guidance: Businesses often have budget ranges in mind. Without any starting price, average project cost, or even a tiered service structure, it’s impossible for a potential client to gauge if Standardtouch.com’s services fall within their financial capabilities without initiating a formal inquiry. This can deter smaller businesses or those with limited budgets who prefer to filter options based on price first.
  • Time-Consuming Process: Requiring a quote for every inquiry means potential clients must invest time in explaining their needs and waiting for a response, rather than quickly assessing if the service is a fit based on publicly available pricing.
  • Perception of Opacity: While understandable for custom work, an absolute lack of transparency around pricing can sometimes create a perception of opacity, leading some potential clients to wonder if prices are flexible or if they are being quoted differently based on perceived budget.
  • No Standard Packages: Many agencies, even those offering custom solutions, provide examples of “starter packages” or “typical project costs” for common services like basic website design or small business SEO, to give clients a benchmark. Standardtouch.com does not offer this.

What to Expect When Requesting a Quote

If you decide to engage with Standardtouch.com for a quote, you should expect:

  • Requirements Gathering: They will likely initiate a conversation or provide a questionnaire to understand your business objectives, target audience, desired features, functionalities, and scale of the project.
  • Custom Proposal: Based on the gathered information, they would then provide a tailored proposal outlining the scope of work, estimated timeline, and the total cost. This proposal should also detail payment terms e.g., upfront deposit, milestone payments.

Best Practices for Pricing Transparency

For companies in the digital services industry, even when offering custom solutions, best practices often involve:

  • Starting Price Points: Providing a “starting from” price for common services.
  • Package Tiers: Offering different service packages e.g., Basic, Standard, Premium website design with clear feature sets and corresponding price ranges.
  • Hourly Rates: Disclosing general hourly rates for specific types of work e.g., development, design, consulting.
  • Case Study Cost Overviews: Including an estimated cost range for past projects in their case studies, giving clients a real-world example of what similar solutions might entail.

The absence of any of these elements on Standardtouch.com means that potential clients must approach them with a clear understanding that all pricing information will be discovered only after direct engagement and a detailed discussion of their specific needs.

This approach places the burden of initial filtering entirely on the client’s time and effort.

Standardtouch.com vs. Competitors

When evaluating Standardtouch.com against established competitors in the digital solutions space, several distinctions emerge, particularly regarding transparency, global reach, and the depth of client-facing information. Magalor.com Review

While Standardtouch.com aims to be a full-service provider, its online presentation falls short compared to industry leaders or well-regarded agencies.

Standardtouch.com’s Positioning

Standardtouch.com positions itself as an “E-solution company” with 15+ years of experience, primarily serving the Saudi Arabian market.

Its core offerings—website design, app development, software development, and ERP solutions—are comprehensive.

Its stated focus on “affordable” and “quality” services, coupled with a client-centric approach, suggests an attempt to cater to businesses seeking cost-effective yet impactful digital solutions.

The portfolio, featuring projects like “Quran Tuitions” and “Ace e-Learning,” indicates experience in specific niches, some of which align well with ethical considerations.

Comparison Points with Typical Competitors:

1. Transparency and Trust Signals

  • Standardtouch.com: As extensively discussed, this is a major weak point. The absence of readily available Terms of Service, Privacy Policy, company registration details, specific physical address, and team profiles significantly hinders trust. Client testimonials are present as logos but lack verification.
  • Typical Competitors e.g., agencies on Clutch.co, established platforms: Reputable agencies and platforms prioritize transparency. They will have:
    • Clear Legal Documents: Terms of Service, Privacy Policy, and often a Refund Policy are easily accessible.
    • Verifiable Company Information: Official business names, registration numbers, and precise office addresses are openly published.
    • Detailed Team Pages: Profiles of leadership and key team members, often with professional backgrounds e.g., LinkedIn links.
    • Authentic Testimonials & Case Studies: Verified client reviews on third-party platforms like Clutch, G2, in-depth case studies with measurable results, and often video testimonials.
    • Industry Recognition: Clear display of awards, certifications e.g., Google Partner, HubSpot Diamond Partner, and professional affiliations.

2. Pricing Transparency

  • Standardtouch.com: Operates on a “Get a Quote” model with no public pricing information.
  • Typical Competitors: While custom projects always require quotes, many competitors offer:
    • Starting Price Points: “Websites from $X,XXX.”
    • Package Tiers: Clearly defined service packages with features and costs.
    • Hourly Rates: Transparent hourly rates for various roles e.g., developer, designer, project manager. This allows clients to gauge potential costs before committing to a full inquiry.

3. Global Reach and Niche Expertise

  • Standardtouch.com: Primarily focuses on Saudi Arabia, with some portfolio projects indicating broader reach e.g., India. Its niche experience, particularly in educational platforms and potentially faith-based services like Quran Tuitions, could be a differentiator for specific clients.
  • Typical Competitors:
    • Global Agencies: Many larger agencies have international offices and a global client base, offering diverse cultural insights.
    • Niche Specialists: There are agencies that deeply specialize in specific industries e.g., healthcare tech, fintech, e-commerce for a specific product type or technologies e.g., Shopify Plus, Salesforce integration experts, offering deep expertise that can be more beneficial than a generalist approach.

4. Project Management and Communication Tools

  • Standardtouch.com: The website doesn’t explicitly detail their project management methodologies or communication tools for ongoing projects.
  • Typical Competitors: Established agencies often highlight their project management processes e.g., Agile, Scrum, and the tools they use for client collaboration e.g., Asana, Trello, Jira, dedicated client portals, ensuring transparent communication and progress tracking.

5. User Experience Website

  • Standardtouch.com: The website is functional and appears professionally designed but lacks some interactive elements and in-depth content commonly found on leading agency sites. The “Contact Us” and “Get a Quote” forms are standard.
  • Typical Competitors: Leading agencies often have highly engaging websites that serve as a showcase for their design and development capabilities. They typically feature:
    • Rich Content: Detailed blog posts, whitepapers, and resource centers demonstrating thought leadership.
    • Interactive Elements: Engaging animations, clear calls to action, and intuitive navigation.
    • Live Chat Support: Immediate access to customer service.

In conclusion, while Standardtouch.com offers a broad range of digital services, its lack of transparent business information and reliance solely on direct inquiry for pricing places it at a disadvantage compared to competitors that prioritize trust-building elements and comprehensive public information.

HubSpot

For clients prioritizing transparency, verifiability, and clear contractual terms, exploring alternatives with a more established online presence and public trust signals would be a more prudent approach.

How to Get a Quote from Standardtouch.com

If, after reviewing the available information, you decide to proceed with getting a quote from Standardtouch.com for their services, the process is straightforward based on the options presented on their homepage.

The website consistently directs users to their inquiry forms rather than offering direct pricing. Pinnacleluxuries.com Review

Here’s how you can typically get a quote and what to expect:

1. Identify the “Get a Quote” or “Contact Us” Links

On the Standardtouch.com homepage, you’ll find prominent calls to action leading to their inquiry forms. These include:

  • A “Get a Quote” button, typically found at the top right of the page and possibly within service sections.
  • A “Contact Us” link, usually in the header or footer.
  • Direct contact forms embedded on the homepage, such as “ابق على اتصال!” Stay in touch! and “Connect With Us !”.

Clicking on any of these will lead you to a form designed to capture your initial project requirements.

2. Prepare Your Project Details

Before filling out the form, it’s highly recommended to have a clear idea of what you need.

The more specific and detailed you are in your initial inquiry, the better and more accurate the quote you receive will be. Consider these points:

  • Your Business Information:
    • Your Name
    • Your Company Name
    • Your Email Address
    • Your Phone Number
    • Your Location City/Country
  • Type of Service Needed:
    • Are you looking for Website Design & Development, Mobile App Development iOS/Android, Software Development, ERP Solutions, Digital Marketing, E-commerce, or Consulting? Be specific.
  • Project Scope and Features:
    • For Websites: How many pages? Do you need e-commerce functionality? A blog? A content management system CMS? Any specific integrations e.g., payment gateways, CRM? Do you have content ready?
    • For Mobile Apps: iOS, Android, or both? What are the core functionalities? Do you need user accounts, push notifications, integrations with other systems?
    • For Software/ERP: What specific business processes do you want to automate or streamline? What existing systems need to be integrated?
    • For Digital Marketing: What are your goals e.g., increased traffic, leads, sales? Which channels are you interested in SEO, PPC, social media?
  • Timeline: Do you have a specific deadline for project completion?
  • Budget Optional but Recommended: While they don’t list prices, providing a realistic budget range upfront can help them tailor a solution that fits your financial constraints. If you have a budget in mind, it saves both parties time. If you don’t, be prepared for them to ask.
  • Specific Objectives: What are you hoping to achieve with this digital solution? e.g., increase online sales by 20%, improve customer service efficiency, reach a new market.

3. Fill Out the Inquiry Form

The inquiry forms on Standardtouch.com typically ask for:

  • Name: Your full name.
  • Email: Your professional email address.
  • Phone: Your contact number.
  • Subject/Service Type: A field to specify the type of service you are interested in.
  • Message/Your Requirements: A text box where you can elaborate on your project needs based on the points outlined above.

Ensure you provide accurate contact information so they can reach you.

4. Expect a Response

After submitting the form, you should expect a response from Standardtouch.com.

This could be in the form of an email, a phone call, or both. They will likely aim to:

  • Acknowledge Your Inquiry: Confirm receipt of your request.
  • Gather More Information: They may need to ask follow-up questions to clarify your requirements, understand your business better, and scope out the project more accurately. This might involve scheduling a consultation call.
  • Provide a Custom Proposal: Once they have a clear understanding of your needs, they will prepare a tailored proposal that includes the scope of work, deliverables, timeline, and the estimated cost for your specific project.

5. Review the Proposal Carefully

When you receive the quote or proposal, review it meticulously. Pay close attention to: Supervalu.ie Review

  • Scope of Work: Does it accurately reflect all the features and functionalities you requested?
  • Deliverables: What exactly will they deliver at each stage and upon completion?
  • Timeline: Are the proposed deadlines realistic for your needs?
  • Cost Breakdown: Is the pricing clear and broken down by stages or components? Are there any hidden fees or ongoing costs?
  • Payment Schedule: When are payments due?
  • Terms and Conditions: Importantly, request and thoroughly read any contractual terms and conditions associated with the proposal. This is where you would expect to find details on intellectual property, data handling, support, and cancellation policies that are not publicly available on their website.

By being prepared and clear in your communication, you can streamline the process of obtaining a quote from Standardtouch.com and ensure you receive a proposal that accurately reflects your business needs.

FAQ

What is Standardtouch.com?

Standardtouch.com is presented as a full-service e-solution company based in Saudi Arabia, offering services such as website design and development, mobile app development, software development, ERP solutions, and digital marketing.

Is Standardtouch.com a reputable company?

Based on its website, Standardtouch.com lacks several key indicators of transparency and public trust typically found on reputable company websites, such as clearly accessible Terms of Service, Privacy Policy, company registration details, and specific team profiles.

While it showcases a portfolio, external verifiable reviews are scarce.

Where is Standardtouch.com located?

Standardtouch.com states its base in Saudi Arabia, but a precise physical address or specific city is not explicitly provided on its homepage.

How long has Standardtouch.com been in business?

The website claims to have been “In Field since 15+ Years,” indicating over a decade and a half of experience in the digital solutions industry.

What services does Standardtouch.com offer?

Standardtouch.com offers a range of digital services including website design and development, mobile app development for Android and iOS, custom software development, ERP solutions, e-commerce development, website consulting, and digital marketing.

Does Standardtouch.com provide clear pricing information?

No, Standardtouch.com does not provide any explicit pricing information on its website.

It directs all users to a “Get a Quote” form for custom pricing based on specific project requirements.

Can I see examples of Standardtouch.com’s work?

Yes, Standardtouch.com features a “Full Portfolio” section on its homepage with links to several client projects, including Naanu Gauri, Pristine Organics, CETH KSU, Qobolak, Quran Tuitions, and Ace e-Learning. Getsetresumes.com Review

Does Standardtouch.com have a Privacy Policy or Terms of Service?

Based on the website’s homepage and general navigation, easily accessible links to a comprehensive Privacy Policy or Terms of Service document are not readily apparent, which is a significant concern for transparency and legal clarity.

How do I contact Standardtouch.com?

You can contact Standardtouch.com by filling out their “Get a Quote,” “Contact Us,” or “Connect With Us” inquiry forms available on their website.

Specific phone numbers or direct email addresses are not prominently displayed on the homepage.

Does Standardtouch.com offer support after project completion?

The website does not explicitly detail its post-project support and maintenance policies, ongoing service agreements, or support channels.

This information would ideally be outlined in a service agreement or contract.

Are Standardtouch.com’s client testimonials verifiable?

The website displays client logos in its portfolio section, but it does not feature detailed, verifiable client testimonials with names, titles, or company affiliations that can be independently checked on third-party platforms.

Does Standardtouch.com specialize in any particular industry?

While Standardtouch.com offers a broad range of services, its portfolio includes projects in news media, e-commerce organic products, research institutions, education study abroad, Quran tuition, e-learning, suggesting experience across diverse sectors.

How does Standardtouch.com ensure data security?

The website does not explicitly mention its data security protocols, certifications, or measures taken to protect client data or the digital solutions it develops.

This information is typically crucial for a digital services provider.

Does Standardtouch.com offer custom software solutions?

Yes, Standardtouch.com lists “Software Development” and “ERP Solutions” among its core services, indicating its capability to build custom software tailored to specific business needs. Dartarmoury.com Review

What is the process for getting a project started with Standardtouch.com?

The initial step for a project with Standardtouch.com would involve filling out their online inquiry form with your project details, followed by a consultation to gather more information and receive a custom quote or proposal.

Does Standardtouch.com develop mobile applications for both Android and iOS?

Yes, Standardtouch.com explicitly states its ability to develop “affordable & professionally built user-friendly apps… for android and ios.”

Is Standardtouch.com suitable for small businesses?

The website claims to offer “affordable best quality services” and focuses on “Growing Business,” which might suggest suitability for small to medium-sized businesses, but the lack of transparent pricing makes it difficult to ascertain without a direct quote.

What should I do if I want to cancel services with Standardtouch.com?

Without public cancellation policies, clients should review any existing contracts, send a formal written notice email, certified mail to Standardtouch.com stating their intent to cancel, and request confirmation of cancellation and details for data handover. Document all communications carefully.

Does Standardtouch.com provide digital marketing services?

Yes, Standardtouch.com offers “Digital Marketing” services to help businesses “strategically scale your business in this online highly competitive market.”

What are the main concerns with Standardtouch.com as a service provider?

The main concerns include a significant lack of transparency regarding company legal details, physical address, team information, and readily accessible legal documents Terms of Service, Privacy Policy. The absence of public pricing and verified third-party reviews also raises questions about its overall reliability and trustworthiness.



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