macerator-pumps.com FAQ

How can I contact macerator-pumps.com customer service?

You can contact macerator-pumps.com customer service via telephone at 02038851996 or email at [email protected].

Their sales and support team is available Monday to Saturday, 9:00 AM – 6:00 PM.

What products does macerator-pumps.com specialize in?

Macerator-pumps.com specializes in a range of plumbing solutions including Macerator Pumps, Sewage Pumping Stations, Sump Pumps, and related Parts & Fittings, Drainage Pipes, and Toilet & Pump Sets. They also mention an “Industrial Range.”

Does macerator-pumps.com offer a price match guarantee?

Yes, macerator-pumps.com states they have a “Best Price Promise” and will “beat any competitors price guaranteed” on their products.

You would likely need to contact their sales team with the competitor’s price to activate this. pentalvercontainersales.com FAQ

What is the warranty policy on products purchased from macerator-pumps.com?

Macerator-pumps.com offers a minimum of 3 years warranty on all their products, aiming to provide peace of mind regarding product quality and longevity.

Does macerator-pumps.com offer free delivery?

Yes, they offer “Fast Free UK Mainland Delivery On Selected Products.” Orders placed before 1 pm, Monday to Thursday, are typically processed for quick dispatch.

Where is macerator-pumps.com located?

Their listed physical address is Macerator Pumps UK, 18 Reedley, Burnley, Lancashire, BB10 2LU, in the United Kingdom.

Can I find customer reviews for macerator-pumps.com products on their website?

Based on the provided homepage text, there are no visible customer reviews or testimonials directly displayed on macerator-pumps.com’s product pages or dedicated sections.

How long has macerator-pumps.com been in business?

Macerator-pumps.com states that their company has been “supplying & manufacturing Macerator Pumps, Sump Pumps and Sewage Pumping Stations products for over 12 years.” Macerator-pumps.com Features

Does macerator-pumps.com sell Saniflo Macerator Pumps?

Yes, macerator-pumps.com specifically lists “Saniflo Macerator Pumps” as one of their product categories, indicating they stock products from this well-known brand.

What payment methods are accepted on macerator-pumps.com?

The homepage text does not explicitly state the accepted payment methods (e.g., credit cards, PayPal). This information would typically be available during the checkout process.

Is macerator-pumps.com a secure website for online purchases?

The use of HTTPS (indicated by the lock icon in the browser) means the connection to the website is secure and encrypted.

However, the homepage text doesn’t explicitly mention third-party security certifications or trust badges.

What if I need technical advice before purchasing?

Macerator-pumps.com invites customers to “contact our team who would be more than happy to discuss your sewage solution needs” for expert advice and support, suggesting they offer technical guidance. Pentalvercontainersales.com vs. Competitors

Can I cancel an order on macerator-pumps.com?

Macerator-pumps.com does not offer “subscriptions.” To cancel a product order, you would typically need to contact their customer service immediately via phone or email, referring to their “Deliveries & Returns” or “Terms & Conditions” for their specific policy.

Does macerator-pumps.com have a blog or useful resources?

Yes, the website has a “Blog” section with useful links to articles addressing common questions, such as “How Much Does A Sewage Pumping Station Cost” and “How Does A Saniflo Macerator Pump Work.”

Does macerator-pumps.com offer industrial range products?

Yes, the website mentions an “Industrial Range” as one of their product categories, indicating they cater to heavier-duty or commercial applications in addition to residential needs.

How many different macerator pumps does macerator-pumps.com offer?

The website lists 11 different products under the “Macerator Pumps” category and an additional 4 under “Saniflo Macerator Pumps.”

Can I find a local installer through macerator-pumps.com?

Yes, the website provides a link labeled “Find A Local Installer,” suggesting they can assist customers in locating professionals for product installation. Pentalvercontainersales.com Pricing

What is the return policy for macerator-pumps.com?

The main homepage text does not detail the return policy.

Customers should refer to the “Deliveries & Returns” page on their website for comprehensive information regarding product returns.

What are the working hours for macerator-pumps.com customer support?

Their sales and support team operates from Monday to Saturday, 9:00 AM to 6:00 PM.

Is Macerator-pumps.com a global supplier or specific to the UK?

Based on the “Free UK Mainland Delivery” and UK-specific contact details (phone number, address), macerator-pumps.com primarily serves the UK market.

Understanding Macerator Pumps and Sewage Pumping Systems