bondcleanexpert.com.au FAQ

What is Bond Cleaning Service?

Bond cleaning, also known as exit cleaning or end-of-lease cleaning, is a thorough cleaning service undertaken by tenants when they move out of a rented property. Its primary purpose is to ensure the property is returned to the landlord or real estate agent in the same condition as it was at the beginning of the tenancy (minus normal wear and tear), thereby helping the tenant secure their full bond money back.

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Is Bondcleanexpert.com.au a Scam?
How to Cancel Bondcleanexpert.com.au Subscription (if applicable)
How to Cancel Bondcleanexpert.com.au Free Trial (if applicable)
Bondcleanexpert.com.au Pricing
Bondcleanexpert.com.au vs. Competitors

Why Hire Professional Bond Cleaners in Gold Coast?

Hiring professional bond cleaners in Gold Coast, like those from Bondcleanexpert.com.au, ensures that your rental property meets the high standards typically required by landlords and real estate agents. Professionals use specialised equipment, proven techniques, and follow specific checklists (like the REIQ-approved checklist) to guarantee a comprehensive clean, increasing your chances of getting your bond back.

Do Bondcleanexpert.com.au Provide a Bond Back Guarantee?

Yes, Bondcleanexpert.com.au states they provide a “Bond Back Guarantee (T’s & C’s apply)” for 7 days. This means if your landlord has any complaints concerning the cleaning within 72 hours of the service, they offer a free re-clean to address the issues at no extra cost to you.

How Much Does the Bond Cleaning Cost with Bondcleanexpert.com.au?

Bondcleanexpert.com.au states their “Price Starts $40/Hr.” However, the final price of the bond cleaning service depends on various factors such as the size of the property (number of bedrooms and bathrooms), its current condition, and any specific cleaning requirements or additional services requested (e.g., carpet cleaning, pest control). They claim the final quoted price will have “no hidden charges.” Bondcleanexpert.com.au vs. Competitors

How Long Do Bond Cleaners Take To Complete the Cleaning?

The time taken to complete bond cleaning by Bondcleanexpert.com.au cleaners varies significantly. It depends on the property’s size, its condition, and the specific cleaning requirements of the client. Typically, they state their cleaners take a “few hours” to complete the task, but a confirmed duration would be provided with your specific quote.

Are there any Extra Charges on Bond Cleaning from Bondcleanexpert.com.au?

No, Bondcleanexpert.com.au claims that after discussing your specific cleaning requirements, their offered bond cleaning prices are final with “no hidden charges.” It’s always advisable to ensure all services and potential add-ons are clearly itemised in your quote.

Does Bondcleanexpert.com.au Follow any Specific Cleaning Guidelines?

Yes, Bondcleanexpert.com.au explicitly states that they follow a comprehensive cleaning checklist and adhere to the “REIQ-approved checklist.” This ensures their cleaning standards meet the requirements set by the Real Estate Institute of Queensland, which is crucial for bond returns.

Should I Vacate My Property Before Bond Cleaning?

Yes, Bondcleanexpert.com.au recommends that you vacate your property before their cleaners arrive. This makes the bond cleaners’ job easier and more efficient, allowing them full access to all areas. They also suggest removing heavy objects and furniture from the home to facilitate the cleaning process.

What Suburbs Does Bondcleanexpert.com.au Cover in Gold Coast?

Bondcleanexpert.com.au covers a wide range of suburbs across Gold Coast and its surrounding areas. Their website lists numerous locations including Ashmore, Arundel, Broadbeach, Southport, Carrara, Chermside, Coomera, Coolangatta, Elanora, Helensvale, Hope Island, Labrador, Main Beach, Robina, Miami, Nerang, Ormeau, Oxenford, Palm Beach, Pacific Pines, Parkwood, Pimpama, Paradise Point, Mermaid Beach, Burleigh Heads, Runaway Bay, Springbrook, Surfers Paradise, Tweed Heads, Upper Coomera, and Varsity Lakes. Bondcleanexpert.com.au Pricing

Does Bondcleanexpert.com.au Use Organic Cleaning Products?

Yes, Bondcleanexpert.com.au states they use “organic cleaning products.” They highlight that their cleaning approaches are “free from chemicals and toxins to protect your health as well as the environment.”

Are Bondcleanexpert.com.au Cleaners Police Verified?

Yes, Bondcleanexpert.com.au explicitly states that their bond cleaning team is “police verified.” This is mentioned as a measure to ensure clients can feel safe and secure with their cleaners working in their homes.

What is Included in Bondcleanexpert.com.au’s Bond Cleaning Service?

Their bond cleaning service includes comprehensive cleaning of general areas, kitchen, laundry, and bathrooms. Specific inclusions range from removing cobwebs, cleaning fans and light fittings, spot cleaning walls, vacuuming/mopping floors, sanitising surfaces, to deep cleaning stovetops, ovens, and range hoods.

What is Excluded from Bondcleanexpert.com.au’s Bond Cleaning Service?

Exclusions from Bondcleanexpert.com.au’s standard bond cleaning service include specialist services like pressure cleaning, cleaning at heights (beyond a ⅔ step ladder), cleaning of garage walls/ceilings/floors, any hazardous areas, broken power points, cleaning beyond normal ‘wear and tear’, full removal of persistent stains or mould, and moving heavy objects for cleaning.

How Can I Request a Free Quote from Bondcleanexpert.com.au?

You can request a free quote from Bondcleanexpert.com.au by calling their phone number, 1300 083 026, or by filling out the “Request a Free Quote” form available on their website. How to Cancel Bondcleanexpert.com.au Free Trial (if applicable)

Does Bondcleanexpert.com.au Offer Same Day Cleaning?

Yes, Bondcleanexpert.com.au states that they are available for “Same Day Cleaning” services, even in emergencies. This means you can book their service on short notice if you have urgent cleaning requirements.

Do Bondcleanexpert.com.au have a customer service team?

Yes, Bondcleanexpert.com.au mentions having an “Excellent Customer Service” team that is “always ready to help their clients.” You can dial their helpline number to get cleaning solutions and support.

How Many Happy Clients and Successful Projects Does Bondcleanexpert.com.au Claim?

Bondcleanexpert.com.au claims to have served “1500 + Happy Clients” and completed “700 + Successful Projects.” They also state “100 % Client Satisfaction.”

How Does Bondcleanexpert.com.au Handle Client Feedback?

Bondcleanexpert.com.au values client feedback. They state that after the cleaning, if the customer is not satisfied, they provide a free re-clean within 72 hours, demonstrating their commitment to addressing feedback and ensuring satisfaction.

Are Bondcleanexpert.com.au Cleaners Highly Trained?

Yes, Bondcleanexpert.com.au asserts that they provide services from “highly trained and skilled bond cleaners with years of expertise” in cleaning rental properties to perfection. How to Cancel Bondcleanexpert.com.au Subscription (if applicable)

What Discounts Does Bondcleanexpert.com.au Offer for New Clients?

Bondcleanexpert.com.au is offering a “fantastic discount of up to 30% off the first cleaning package” to all new clients. They encourage potential customers to grab this “limited-time offer” by calling them directly.