Poolstore.co.uk Review

Based on looking at the website, Poolstore.co.uk appears to be a well-established online retailer specialising in swimming pool and spa supplies within the United Kingdom. They highlight over 25 years of experience and claim to be the “UK’s favourite internet pool supplies store,” which, if true, suggests a significant presence and a long history in the market. The website itself is packed with a wide array of products, from pool chemicals and cleaning equipment to heaters, covers, and even DIY pool kits. They also boast “Free Delivery on orders over £50” and “Next Working Day Delivery” for stock items ordered before noon, which are strong selling points for convenience and speed. Their emphasis on expert help via phone (“Call 02380 734922 for expert help”) and a “no hard sell” approach is a positive sign for customer service, indicating a focus on providing value and solutions rather than just pushing products. Furthermore, their prominent display of a “Trusted Merchant” badge and a 4.8-star rating on Trustpilot (joining in Spring 2023) adds a layer of credibility and social proof, suggesting a generally positive customer experience. The sheer depth of product categories and the detailed explanations on various pool maintenance aspects, from pH balance to cleaning and heating, demonstrate a comprehensive approach to serving pool owners. The managing director’s personal endorsement, “I don’t sell anything that I wouldn’t use in my own pool,” aims to build trust and assure customers of product quality.

Read more about poolstore.co.uk:
Poolstore.co.uk Review & First Look
Poolstore.co.uk Cons & Areas for Improvement
Poolstore.co.uk Alternatives
Is Poolstore.co.uk Legit?
Does Poolstore.co.uk Work?
Poolstore.co.uk Pricing
Poolstore.co.uk vs. Competitors
How to Get the Most Out of Poolstore.co.uk (If you use it)
poolstore.co.uk FAQ

However, a thorough review reveals some areas where Poolstore.co.uk could enhance its transparency and adherence to what might be considered best practices for trusted online retailers, particularly from an ethical standpoint. While they mention 25 years in business, specific details about their company registration, physical address, and clear ownership are not immediately obvious on the homepage. This information is crucial for establishing full legitimacy and accountability. Moreover, while they have a Trustpilot rating, relying solely on one external review platform might not provide a holistic view. A comprehensive ‘About Us’ section should offer more than just a brief statement; it should detail their history, mission, and perhaps key team members, fostering a stronger connection with the customer. From an ethical perspective, while pool chemicals are necessary for hygiene, the emphasis on a wide array of chemicals might raise questions about environmental impact or long-term health effects if not handled responsibly. The website does mention advice on how to use them, which is good, but the overall presentation could lean more towards eco-friendly alternatives or highlight responsible disposal practices. Similarly, the inclusion of “inflatable toys” and “loungers” leans into leisure, which, while not inherently problematic, could be balanced with content promoting active, healthy lifestyles within a framework of moderation. The lack of direct links to their Facebook or Twitter (stating they no longer use them) is a slight drawback in an age where social media often serves as an additional channel for customer support, community engagement, and transparency. In conclusion, while Poolstore.co.uk presents itself as a solid and experienced player in the pool supply market, a greater emphasis on corporate transparency and a nuanced approach to product promotion could elevate its standing.

Overall Review Summary: poolstore.co.uk FAQ

• Company History: Claims “Over 25 years” in business, suggesting established presence.
• Product Range: Extensive, covering pool chemicals, cleaning, heating, covers, and even DIY kits.
• Customer Service: Promotes “expert help” via phone and a “no hard sell” approach.
• Delivery: Offers “Free Delivery on orders over £50” and “Next Working Day Delivery” for stock items.
• Trust & Credibility: Displays a 4.8-star “Excellent” rating on Trustpilot, joined in Spring 2023.
• Transparency: Lacks immediately visible company registration details, full physical address, or clear ownership structure on the homepage.
• Social Media Presence: States they no longer use Facebook or Twitter, which is a missed opportunity for engagement.
• Ethical Considerations: While essential, the extensive chemical range could prompt questions about environmental impact; leisure items are present.
• Overall Recommendation: Appears to be a legitimate and experienced retailer, but could improve transparency and incorporate more eco-conscious messaging.

Best Alternatives for Pool-Related Products (Ethical & Non-Edible):

1. Oase UK

   

   • Key Features: Specialises in water gardening, pond equipment, and water features, offering high-quality pumps, filters, and UV clarifiers. Their focus on natural aquatic environments aligns with responsible water management.
   • Price: Mid-to-high range, reflecting durability and advanced technology.
   • Pros: Renowned for quality and reliability, strong focus on sustainable water solutions, excellent for natural pool or pond integration.
   • Cons: Primarily caters to pond and water feature enthusiasts, less direct focus on traditional swimming pool chemicals.

2. Intex Above Ground Pools

   • Key Features: A global leader in affordable above-ground pools, inflatable spas, and pool accessories. Their products are designed for ease of setup and maintenance, making pool ownership accessible.
   • Price: Varies significantly from budget-friendly inflatables to mid-range frame pools.
   • Pros: Widely available, excellent value for money, simple to assemble, good for temporary or seasonal use.
   • Cons: Durability can be an issue for cheaper models, less aesthetically pleasing than permanent structures, limited customisation.
3. Hayward Pool Products How to Get the Most Out of Poolstore.co.uk (If you use it)

   • Key Features: A major manufacturer of residential and commercial pool equipment, including pumps, filters, heaters, automation systems, and cleaning tools. Known for innovative and energy-efficient solutions.
   • Price: Generally mid-to-high end, reflecting advanced features and robust construction.
   • Pros: High-quality, durable equipment, energy-efficient options, comprehensive product range, well-regarded in the industry.
   • Cons: Can be a significant investment, some products require professional installation.

4. Dolphin Pool Cleaners (Maytronics)

   • Key Features: Specialises in robotic pool cleaners, offering advanced cleaning technology for floors, walls, and waterlines. Designed for energy efficiency and ease of use.
   • Price: High, as they are premium robotic devices.
   • Pros: Highly effective cleaning, reduces manual effort, energy-efficient, long-term cost savings on chemicals and labour.
   • Cons: Significant upfront cost, requires regular maintenance of the robot itself.

5. Certikin International

   • Key Features: A leading manufacturer and distributor of swimming pool equipment in the UK, offering everything from pool shells and liners to filtration, heating, and water treatment systems. Caters to both domestic and commercial markets.
   • Price: Varies widely, as they offer components for complete pool builds and high-end equipment.
   • Pros: Extensive product range, high-quality professional-grade equipment, strong industry reputation in the UK.
   • Cons: Often sold through trade or installers, may not be directly available for individual purchase on Amazon.

6. Solar Pool Covers UK

   • Key Features: Focuses specifically on heat retention and solar covers for pools, which align with energy conservation and reducing the need for artificial heating. Various sizes and thicknesses available.
   • Price: Mid-range, depending on size and material.
   • Pros: Environmentally friendly, significantly reduces heating costs, extends swimming season, helps keep debris out.
   • Cons: Can be cumbersome to put on/take off without a roller, not a complete pool solution.

7. Waterco Europe

   • Key Features: Offers a broad range of innovative water treatment and filtration solutions for pools and spas, including filters, pumps, and chlorinators. Known for energy-efficient products.
   • Price: Mid-to-high range for quality filtration systems.
   • Pros: Focus on energy efficiency and clean water, robust and reliable equipment, good reputation in the industry.
   • Cons: Some products are more suited for professional installation, not as widely known as some larger consumer brands.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt. Poolstore.co.uk vs. Competitors

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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