How can I contact Dysonbikes.com.au customer service?
You can contact Dysonbikes.com.au customer service primarily via email at [email protected]. While a physical address is provided in their Terms & Conditions, it’s for formal correspondence, and a direct phone number is not prominently displayed on the website.
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Dysonbikes.com.au Customer Service and Support
Is Dysonbikes.com.au a legitimate business?
Yes, based on the website’s information, Dysonbikes.com.au appears to be a legitimate Australian business. They provide a clear ABN (35 737 766 440) and a registered office address in Moorabbin, VIC, and have been operating since 2013.
What payment methods does Dysonbikes.com.au accept?
Dysonbikes.com.au accepts a variety of payment methods, including Afterpay, zipMoney, PayPal, Visa, Mastercard, American Express, and Debit Card, providing flexibility for customers. Dysonbikes.com.au Customer Service and Support
Does Dysonbikes.com.au offer electric bikes designed in Australia?
Yes, Dysonbikes.com.au states that they are a family-run company producing quality electric bikes designed in Australia for Australians since 2013.
What kind of accessories does Dysonbikes.com.au sell?
Dysonbikes.com.au sells a large range of cycling accessories, including racks and carriers, saddles and child seats, helmets, bottles and cages, pedals, spare parts, bike packing gear, mudguards, phone mounts, kickstands, backpacks, pannier bags, grips, handlebars, car carriers, bells, lights, mirrors, security locks, and batteries and chargers.
Does Dysonbikes.com.au stock accessories from other trusted brands?
Yes, Dysonbikes.com.au stocks accessories from trusted brands such as AirBell, Aeroe, Ergon, Ortlieb, Thule, Knog, and Schwalbe, among others.
Does Dysonbikes.com.au offer sales or discounts?
Yes, the website indicates the presence of an “EOFY Sale!” (End of Financial Year Sale) and features some products with discounted prices, such as the Ezigrip – Enduro 2 Bike Car Carrier Rack.
Does Dysonbikes.com.au have a physical store location?
While they list a registered office address (Unit 20, 85 Keys Road, MOORABBIN VIC 3189), the website primarily functions as an online retailer, and it’s not explicitly stated if this is a public retail store. dysonbikes.com.au vs. Competitors
How secure is shopping on Dysonbikes.com.au?
Dysonbikes.com.au claims to use 2048 Bit v3 SSL encryption to secure online transactions. They also state that they do not store credit card information, submitting it securely to their bank for processing.
What is Dysonbikes.com.au’s policy on personal information?
Their Privacy Policy outlines that they collect information such as name, contact details, and demographic information to understand customer needs, improve services, and send promotional emails. They commit to ensuring information is secure and will not sell, distribute, or lease personal information to third parties without permission or legal requirement.
Does Dysonbikes.com.au use cookies?
Yes, Dysonbikes.com.au uses cookies to analyse web traffic, monitor page usage, and tailor the website to customer needs, as detailed in their Privacy Policy. Users can choose to accept or decline cookies.
Are there reviews available for Dysonbikes.com.au?
The website links to Trustpilot, an independent review platform, suggesting that customer reviews are available there.
What types of electric bikes does Dysonbikes.com.au offer?
Dysonbikes.com.au offers various types of electric bikes, including folding electric bikes, such as the “Adventure 20-inch Folding Electric Bike” and “Adventure Folding Full Size Electric Bikes.” dysonbikes.com.au Features Deep Dive
How long has Dysonbikes.com.au been in business?
Dysonbikes.com.au states they have been producing quality Electric Bikes designed in Australia since 2013.
Can I find spare parts for my electric bike on Dysonbikes.com.au?
Yes, the website lists “Spare Parts” as a category under accessories, indicating that they offer various components for electric bikes.
Does Dysonbikes.com.au have a presence on social media?
Yes, Dysonbikes.com.au has links to their profiles on Facebook, YouTube, Instagram, and LinkedIn, indicating an active social media presence.
What are the terms and conditions for using the Dysonbikes.com.au website?
The website has a comprehensive “Terms & Conditions” page which outlines the rules for browsing and using the website, copyright information, liability exclusions, and states that use of the website is subject to the laws of Australia.
Does Dysonbikes.com.au offer any options for “Buy Now, Pay Later”?
Yes, Dysonbikes.com.au accepts Afterpay and zipMoney, which are popular “Buy Now, Pay Later” services in Australia. Understanding Electric Bike Technology and Ethics
Where is Dysonbikes.com.au’s registered office located?
Their registered office is located at Unit 20, 85 Keys Road, MOORABBIN VIC 3189.
Does Dysonbikes.com.au sell traditional bicycles, or only electric bikes?
Based on the homepage text, Dysonbikes.com.au’s primary focus is on “quality Electric Bikes,” although their extensive accessories range might cater to traditional bikes as well. The website’s branding strongly highlights electric bikes.
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