Shoelace.ie FAQ

What is Shoelace.ie?

Shoelace.ie is an online retail website specializing in women’s footwear and bags, based in Ireland.

Read more about shoelace.ie:
Shoelace.ie Review & First Look
Shoelace.ie Features and Product Offerings
Shoelace.ie Pros & Cons (with an Ethical Lens)
Shoelace.ie Alternatives for Ethical Footwear
Does Shoelace.ie Work? Unpacking Functionality and Trust
Is Shoelace.ie Legit? Assessing Credibility and Authenticity
How to Cancel Shoelace.ie Subscription or Order (Hypothetical)
Shoelace.ie Pricing and Value Proposition
Shoelace.ie vs. Ethical Footwear Competitors

It aims to provide fashionable shoes at affordable prices, offering a diverse range of styles from high heels and boots to sneakers and flats.

Is Shoelace.ie a legitimate website?

Yes, based on the information provided on its homepage, Shoelace.ie appears to be a legitimate business. Shoelace.ie vs. Ethical Footwear Competitors

It lists a physical walk-in shop in Athlone, Ireland, provides a hotline number, and clearly outlines its delivery and return policies, which are strong indicators of authenticity.

What types of shoes does Shoelace.ie sell?

Shoelace.ie sells a wide variety of women’s shoes, including ankle boots, regular boots, flat shoes (loafers, pumps, espadrilles, moccasins), high heels (stilettos, slingbacks), sandals, sliders, and sneakers. They also offer some bags as accessories.

Does Shoelace.ie offer free delivery?

Yes, Shoelace.ie offers free delivery on orders over €50. For orders below this threshold, delivery costs would apply, detailed in their “delivery” tab.

What is Shoelace.ie’s return policy?

Shoelace.ie has a 14-day refund policy, allowing customers from all countries in Europe to return items within 14 days of receiving their order for a refund.

Are Shoelace.ie’s products considered affordable?

Yes, Shoelace.ie explicitly markets its products as “attractive, affordable prices.” Many of the items displayed on their homepage are listed at a consistent price point of €34.95. Shoelace.ie Pricing and Value Proposition

Does Shoelace.ie offer any discounts or coupons?

Yes, Shoelace.ie offers a 15% discount with the coupon code “EXTRA” and a 10% discount for customers who sign up for their newsletter.

Does Shoelace.ie have a physical store?

Yes, Shoelace.ie states that it has a “walk-in shop in Athlone, Ireland,” in addition to its online store.

How can I contact Shoelace.ie customer service?

You can contact Shoelace.ie customer service via their hotline number: +353 90 647 0567.

Does Shoelace.ie ship internationally?

Based on the homepage text, Shoelace.ie offers delivery to Ireland, Great Britain, and other countries in Europe, with details available in their “delivery” tab.

Are the shoes from Shoelace.ie good quality?

Shoelace.ie claims that its shoes are made from “durable, damage resistant materials” that “mould to the shape of the foot,” emphasizing quality and comfort, and referring to purchases as a “long-term investment.” How to Cancel Shoelace.ie Subscription or Order (Hypothetical)

How do I cancel an order on Shoelace.ie?

The website does not explicitly detail an automated order cancellation process.

If you wish to cancel an order before it ships, it is best to immediately contact their customer service hotline at +353 90 647 0567. Once an order is shipped, it would fall under their 14-day return policy.

Is Shoelace.ie a subscription service?

No, based on the homepage information, Shoelace.ie operates as a standard online retail store for one-time purchases and does not appear to offer any subscription services.

Does Shoelace.ie have a blog?

Yes, Shoelace.ie mentions having a “Blog” section on its website, likely offering content related to fashion, trends, or company news.

What kind of bags does Shoelace.ie sell?

While less detailed than their shoe collection, Shoelace.ie lists “Bags” as one of their product categories, suggesting they offer various styles of bags as accessories. Is Shoelace.ie Legit? Assessing Credibility and Authenticity

What sizes are available at Shoelace.ie?

The product listings on the homepage consistently show sizes 36, 37, 38, 39, 40, and 41, indicating a range of common European shoe sizes for women.

Does Shoelace.ie promote celebrity styles?

Yes, Shoelace.ie explicitly mentions celebrities such as Miley Cyrus, Kim Kardashian, Rihanna, Selena Gomez, and Kristen Stewart as style inspirations, particularly for their boots.

What are the payment options at Shoelace.ie?

While not explicitly detailed on the homepage, Shoelace.ie states that customers can “decid[e] on a payment method and finalis[e] the transaction,” implying various standard online payment options are available.

Is there a “Click & Collect” option at Shoelace.ie?

Yes, Shoelace.ie mentions “click & collect” as an option, available for customers in Europe, with orders ready within 1-5 working days.

Why might some consumers seek alternatives to Shoelace.ie?

Some consumers, particularly those adhering to strict ethical guidelines or Islamic principles, might seek alternatives due to Shoelace.ie’s prominent promotion of styles that may be seen as immodest (e.g., highly glamorous high heels), its explicit use of celebrity endorsements whose lifestyles may not align with certain values, and a lack of detailed transparency regarding ethical sourcing and labor practices in its supply chain. Does Shoelace.ie Work? Unpacking Functionality and Trust