Daltons Wadkin doesn’t just sell industrial machinery.

they back it up with a comprehensive suite of services that are crucial for any business investing in heavy equipment.

These services are designed to ensure maximum uptime, optimal performance, and compliance with safety regulations.

It’s a holistic approach that goes beyond the transaction, focusing on the entire lifecycle of the machinery.

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From initial setup to ongoing maintenance and expert guidance, their service capabilities are a cornerstone of their value proposition.

Table of Contents

Installation & Commissioning

Expert Setup: Their factory-trained installation engineers are responsible for the precise setup and commissioning of new machinery. This ensures that equipment is correctly assembled, calibrated, and ready for immediate operation.
Minimizing Downtime: Professional installation prevents common errors that can lead to operational issues, reducing initial downtime and ensuring a smooth transition into production.
Electrical and Mechanical Expertise: The installation team possesses the necessary electrical and mechanical engineering skills to integrate complex machinery into existing workshop environments safely and efficiently.
Safety Compliance: Proper installation is fundamental to operational safety, aligning with industry standards and regulatory requirements.

Machine Support & Maintenance

Planned Preventative Maintenance (PPM): Daltons Wadkin offers structured PPM plans. These proactive maintenance schedules help identify and address potential issues before they lead to costly breakdowns, extending the lifespan of the machinery and ensuring consistent performance.
Breakdown Assistance: In the event of an unexpected machine failure, they provide breakdown assistance. This rapid response capability is critical for industrial clients where every hour of downtime translates to lost productivity and revenue.
Remote Telephone/NET Support: For quicker resolutions, they offer remote support via phone and network connections. This allows their technical team to diagnose issues and provide guidance without necessarily requiring an on-site visit, saving time and resources.
Regional Engineering Teams: An “expanding team of regionally based service electrical and mechanical engineers” ensures that support can be dispatched efficiently to clients across different locations.

Certificated Courses: They are a PIABC quality assured training centre, offering certificated operator courses. This means the training is structured, recognized, and adheres to high standards.
Comprehensive Coverage: Training covers all makes and models of woodworking machinery, including classical equipment and the latest CNC machine technology, ensuring operators are proficient regardless of the specific equipment.
Skill Levels Catered For: Courses are available for both experienced operators looking to refresh skills or learn new machinery, and novice learners requiring foundational knowledge.
Safety and Efficiency Focus: Training emphasizes safe operation, efficient use of machinery, and compliance with health and safety legislation (like PUWER), reducing accidents and maximizing productivity.
Specialized Training: Beyond general machine operation, they offer specific courses like “hand-held power tools training” and “abrasive wheel training courses,” addressing specialized needs within the woodworking industry.

Dedicated Department & Online Shop: Tooling, spare parts, and consumable items are available from their Support Services Department and through their online shop, providing convenient access for customers.
Ensuring Continued Operation: Ready availability of genuine spare parts and the correct tooling is vital for minimizing downtime and maintaining machine performance, ensuring that businesses can quickly replace worn or damaged components.
Expert Advice: Their support team can also provide expert advice on selecting the right tooling for specific applications, optimizing machine performance and product quality.

Health and Safety Compliance: As part of their support services, they offer LEV testing. This is crucial for businesses to ensure that their dust extraction systems are functioning effectively and complying with health and safety regulations, protecting worker health from airborne dust and particulates.
Regulatory Requirement: LEV testing is often a legal requirement in industrial environments to prevent occupational diseases related to dust exposure.