Accountable.eu FAQ

What is Accountable.eu?

Accountable.eu is an all-in-one financial management and tax filing application specifically designed for self-employed individuals and small companies in Belgium, aiming to simplify bookkeeping, invoicing, banking, and tax compliance.

Read more about accountable.eu:
Accountable.eu Review & First Look
Accountable.eu Features
Accountable.eu Pros & Cons
Accountable.eu Alternatives
Is accountable.eu Legit?
Accountable.eu Pricing
How to Cancel Accountable.eu Subscription
Accountable.eu vs. Other Accounting Software
How to Cancel Accountable.eu Free Trial

Is Accountable.eu legitimate?

Yes, Accountable.eu appears to be highly legitimate.

It is regulated by the National Bank of Belgium, boasts a user base of over 40,000 self-employed individuals, and consistently receives high ratings on independent review platforms like Trustpilot, App Store, and Google Play.

What services does Accountable.eu offer?

Accountable.eu offers comprehensive services including unlimited invoicing, automated expense management with receipt scanning, bank account synchronization for financial overview, and full tax management (VAT, income tax, social contributions) tailored to Belgian regulations, complemented by an AI Tax Advisor and human Tax Coaches.

Does Accountable.eu have a free plan?

Yes, Accountable.eu offers a free plan that includes unlimited e-invoicing and basic banking features.

This allows users to manage their billing without any cost.

How much does Accountable.eu cost?

Accountable.eu has tiered pricing: a Free plan (€0), a GROW plan starting at €15.50/month (yearly plan, excl.

VAT) for full tax and banking, and a PRO plan starting at €22.50/month (yearly plan, excl. How to Cancel Accountable.eu Free Trial

VAT) for extended tax guarantees and personal tax coaching.

What is the Accountable.eu Tax Declaration Guarantee?

The Tax Declaration Guarantee is a unique feature where Accountable.eu commits to covering fines up to €5,000 if an error or omission in a tax return submitted through their app results in a fine from tax authorities (excluding fraud and non-submission).

How does the AI Tax Advisor work?

The AI Tax Advisor is an artificial intelligence tool trained in Belgian tax law that provides instant, 24/7 answers to tax and bookkeeping questions.

It can also provide personalized advice based on a user’s specific situation, and its knowledge is manually vetted by experts.

Can I use Accountable.eu if I already have an accountant?

Yes, Accountable.eu is designed to be flexible.

You can use it alongside your existing accountant by granting them access to your documents through their free “Accountable Expert” interface, allowing your accountant to focus on advisory services.

Is Accountable.eu suitable for small companies (e.g., BVBA/SPRL)?

Accountable.eu can be used by companies for invoicing, managing professional expenses, and VAT returns.

However, it explicitly states that it does not yet cover company tax, meaning additional solutions would be needed for comprehensive corporate tax compliance.

What about data security and privacy on Accountable.eu?

Accountable.eu states it adheres to strict data security processes as a payment institution regulated by the National Bank of Belgium.

They conduct regular pen-tests, are audited annually, encrypt all communications, and explicitly state they never share user data with third parties, maintaining “read-only” access to bank transactions. Accountable.eu vs. Other Accounting Software

Does Accountable.eu support all special tax regimes?

No, Accountable.eu currently does not support special tax regimes such as the Margin scheme.

If your business operates under such a regime, you will unfortunately not be able to use Accountable.eu.

Can Accountable.eu help me find an accountant?

Yes, Accountable.eu offers a service to connect users with certified partner accountants in Belgium, providing on-demand support at transparent prices for those looking for professional accounting assistance.

What happens if I make a mistake with Accountable.eu?

If you make a mistake that leads to a fine, Accountable.eu’s Tax Declaration Guarantee may cover that fine up to €5,000, provided it’s not due to fraud or non-submission, as their app automatically checks and validates data.

How do I connect my bank account to Accountable.eu?

Accountable.eu allows you to connect your bank account to track spending and automatically link expenses to transactions, providing a real-time overview of your finances and reducing reconciliation efforts.

The specific connection method would be within the app’s banking section.

Is Accountable.eu available outside Belgium?

No, Accountable.eu is specifically tailored for self-employed individuals and tax laws in Belgium, making it unsuitable for use in other countries.

Can I use Accountable.eu if I am complementary self-employed or a student self-employed?

Yes, Accountable.eu is completely tailored to your status.

You simply need to inform the app of your status, and it will adjust its calculations, amounts, ceilings, and thresholds accordingly.

Does Accountable.eu handle e-invoicing through PEPPOL?

Yes, Accountable.eu supports e-invoicing and allows for automatic import of e-invoices through PEPPOL, streamlining your digital bookkeeping and ensuring compliance with modern invoicing standards. How to Cancel Accountable.eu Subscription

How do I cancel my Accountable.eu subscription?

To cancel your subscription, you typically need to log into your Accountable.eu account, navigate to the ‘Settings’ or ‘Billing’ section, and look for an option to ‘Manage Plan’ or ‘Cancel Subscription’. Always check their official help resources for precise instructions.

What should I do with my data if I cancel Accountable.eu?

Accountable.eu states your data is 100% yours and you can request deletion at any point.

Before canceling, it’s advisable to export any necessary financial records, documents, or reports for your records or for transition to another service.

Why does Accountable.eu use AI for tax advice?

Accountable.eu uses AI for tax advice to provide instant, 24/7 answers to user questions, ensure error-free tax returns through automated data checking, offer personalized tax tips, and provide a solution to the shortage of available accountants, making tax compliance more accessible and less stressful.