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Based on checking the website, Andersonandsons.co.uk appears to be a legitimate and long-standing plumbing and heating company based in Fulham, London.

They offer a comprehensive range of services, from emergency plumbing and boiler installations to property maintenance and landlord certificates, serving the entire London area.

Their online presence emphasizes their family-run ethos, decades of experience, and commitment to customer service, which are all positive indicators for a service-based business.

It’s always a good practice to thoroughly vet any service provider, especially when it comes to essential home services like plumbing and heating.

For those seeking reliable solutions for their property, understanding the ins and outs of a company like Anderson & Sons is crucial.

This review aims to break down what Andersonandsons.co.uk offers, examining their services, operational practices, and what distinguishes them in the competitive London market.

We’ll delve into their features, service scope, and the overall value proposition they present to potential customers.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Andersonandsons.co.uk Review & First Look

Upon an initial review, Andersonandsons.co.uk presents itself as a highly professional and established plumbing and heating service provider.

The website’s design is clean, intuitive, and provides clear navigation to key information, which is a strong positive for user experience.

The immediate impression is one of reliability and trustworthiness, reinforced by their clear communication of being established in 1966. This extensive history, spanning over 50 years, is a significant differentiator in an industry where many businesses come and go.

Longevity and Experience: The fact that C. Anderson & Sons LLP has been operating since 1966 immediately signals a depth of experience and stability. This isn’t a fly-by-night operation. it’s a multi-generational business that has likely adapted to countless industry changes and challenges.
Family-Run Ethos: The emphasis on being a “family run” company suggests a personal touch and a commitment to reputation, as the family name is directly tied to the quality of service. This can often translate to better customer care and accountability.
Award-Winning Recognition: While specific awards aren’t detailed on the homepage, the mention of being an “award winning” company adds another layer of credibility. Prospective customers often look for external validation of quality.

Initial Impression Metrics:

Website Clarity: 9/10 – Easy to understand services and contact information.
Trust Signals: 9.5/10 – Longevity, family business, awards, and certifications Gas Safe, APHC, CIPHE are prominently displayed.
Professionalism: 9/10 – The overall look and feel of the site exude competence and reliability.

Understanding Their Core Offering

At its heart, Anderson & Sons focuses on solving common and complex plumbing and heating issues. Onechoiceapparel.co.uk Reviews

Their service categories are clearly laid out, covering:

Plumbing: General repairs, leak detection, pipe blockages, and water pressure issues.
Central Heating: Diagnosing and fixing problems across various heating systems.
Boilers: Installation of new boilers Worcester Bosch and Vaillant approved installers, repairs, and diagnostics. They even offer a 10-year guarantee on parts and labor for new boiler installations.
Drainage: Addressing everything from blocked toilets to slowly draining basins.
Property Maintenance: This is a broader offering, including electrical work, building work, tiling, roofing, and bespoke bathroom design and installations. This diversification adds significant value, allowing them to be a more comprehensive solution for homeowners.
Landlord Certificates: A critical service for property owners, ensuring compliance with safety regulations like CP12 certificates.

Their commitment to a “first time fix wherever possible” and the guarantee of “all work guaranteed for 12 months” instills confidence.

Furthermore, the fact that “no work is subcontracted out, all engineers have worked directly for the company for a number of years” is a huge plus.

This ensures consistency in quality, better control over the service, and accountability, as the engineers are direct employees with a vested interest in the company’s reputation.

Andersonandsons.co.uk Features

Andersonandsons.co.uk highlights several key features that set them apart in the London plumbing and heating market. These aren’t just marketing buzzwords. Wearedistrict.co.uk Reviews

They represent tangible benefits for customers seeking reliable service.

Emergency Call-Out 24/7

One of the most critical features for any plumbing and heating company is their responsiveness to emergencies.

Anderson & Sons clearly understands this, offering a 24/7 emergency call-out service.

Availability: “Plumbing emergencies don’t wait until the morning, so why should we?” This tagline underscores their commitment to immediate assistance.
Rapid Response: They offer a “rapid response to all emergencies 7 days a week, 24 hours a day,” with serious issues responded to “within 1 hour.” This level of immediacy is crucial for mitigating damage from burst pipes, major leaks, or boiler failures.
Peace of Mind: Knowing that help is available around the clock provides immense peace of mind for homeowners and landlords, especially during severe weather or unexpected breakdowns.

Qualified & In-House Trained Plumbers

The quality of service in plumbing and heating heavily depends on the expertise of the engineers.

Anderson & Sons places a strong emphasis on the qualifications and training of their staff. Tacklebox.co.uk Reviews

Highly Skilled & Knowledgeable: Their plumbers and heating engineers are described as “highly skilled & knowledgeable.”
In-House Training: “Our qualified, friendly and professional plumbers, gas and heating engineers are trained in-house.” This indicates a consistent standard of training and a focus on company best practices rather than relying on external, potentially varying, standards.
Long-Term Employees: The fact that “each worked for the company for several years” and “all engineers have worked directly for the company for a number of years” suggests low turnover and a deep understanding of the company’s operational philosophy and quality expectations.
Certifications: They are “Gas Safe” registered and members of the “Association of Plumbing & Heating Contractors” APHC and the “Chartered Institute of Plumbing & Heating Engineering” CIPHE. These are crucial accreditations that signify adherence to industry standards and safety regulations, particularly for gas work.

No Call Out Charges

This is a significant financial benefit that directly impacts the customer’s initial interaction and cost perception.

Transparent Pricing: “No call out charges. You only pay for the rate for the job being done.” This removes the barrier of an upfront fee just for diagnosis, which can be a deterrent for some.
Honest Advice: They promise “honest advice in finding a solution, with the least disruption” even for complicated issues. This implies a focus on problem-solving rather than just racking up charges.
Cost-Effective First Steps: For customers unsure of the problem’s extent, the absence of a call-out fee makes it less risky to get a professional opinion.

Comprehensive Service Guarantee

Anderson & Sons stands behind their work with clear guarantees, which builds trust and confidence.

12-Month Work Guarantee: “All work guaranteed for 12 months.” This provides a safety net for customers, ensuring that if an issue recurs due to their workmanship, they will rectify it.
10-Year Boiler Guarantee: For approved boiler installations Worcester Bosch and Vaillant, they offer a “10 year all parts and labour guarantee.” This is an exceptionally strong warranty and speaks volumes about their confidence in the quality of the boilers they install and their installation process. This extended guarantee is a major selling point and differentiates them from many competitors.

Customer-Centric Approach

Beyond the technical features, Anderson & Sons emphasizes a customer-first approach.

Customer Service Excellence: “Priding ourselves on customer service excellence since 1966.” This long-standing commitment is foundational to their reputation.
Property Care: “Our team will leave your property as clean and tidy as they found it.” This attention to detail demonstrates respect for the customer’s home.
First-Time Fix Philosophy: “We strive to deliver our service with a first time fix wherever possible. ‘Why? Because we care.’” This isn’t just about efficiency. it’s about minimizing inconvenience for the customer.
High Repeat Business: Over 80% of their business comes from existing customers, which is a powerful testament to customer satisfaction and loyalty. This metric is often a stronger indicator of service quality than one-off reviews.

Andersonandsons.co.uk Pros & Cons

When evaluating any service, it’s essential to weigh the advantages against potential limitations.

Andersonandsons.co.uk, with its long history and comprehensive offerings, certainly has a strong list of pros. Bedinabox.com Reviews

Identifying potential cons often requires looking for areas of less emphasis or where more clarity might be beneficial for certain customers.

Pros

Comprehensive Service Range: From emergency plumbing and boiler installations to property maintenance electrical, roofing, tiling and landlord certificates, they offer a one-stop-shop for many property owners. This reduces the need to find multiple contractors.
24/7 Emergency Service with Rapid Response: The ability to get help within an hour for serious issues, any time of day or night, is invaluable, especially for critical infrastructure like plumbing and heating.
No Call-Out Charges: This transparent pricing model is a significant advantage, removing a common barrier for customers seeking initial assessments or minor repairs. You only pay for the work done.
Highly Qualified and In-House Trained Staff: The fact that all engineers are directly employed, extensively trained in-house, and have long tenures with the company ensures a consistent quality of workmanship and a strong adherence to company standards. No subcontracting means better quality control.
Strong Guarantees: A 12-month guarantee on all work and an impressive 10-year guarantee on approved boiler installations parts and labor demonstrate confidence in their service and products, providing significant peace of mind to customers.
High Customer Retention: Over 80% repeat business from existing customers is a powerful indicator of high customer satisfaction and trust. This metric often speaks louder than marketing claims.
Accreditations and Certifications: Being Gas Safe registered and members of respected industry bodies like APHC and CIPHE validates their adherence to safety standards and professional conduct.
Transparent Communication and Tidy Work: The website emphasizes clear communication and ensuring the property is left clean and tidy, which are often underrated but highly appreciated aspects of service.
Local London Focus: Operating from Fulham and serving the entire London area means they have localized knowledge and can respond efficiently within the city’s unique infrastructure.

Cons

Pricing Transparency Specific Jobs: While they state “no call out charges,” the website doesn’t offer specific pricing for common jobs e.g., hourly rates, fixed prices for a boiler service. Customers often prefer to see estimated costs upfront, though this is common for bespoke plumbing work. Potential customers might need to call for a quote to get a clear understanding of costs.
Detailed Case Studies/Portfolio: While customer testimonials are present, a more detailed portfolio or case studies of complex projects e.g., bespoke bathroom installations, major heating system overhauls could further showcase their expertise and inspire confidence for larger jobs.
Geographic Limitation: Their services are explicitly for the London area. While this is a pro for London residents, it means they are not an option for those outside the city, which is an inherent limitation for a localized service.
No Mention of Payment Plans: For larger installations like new boilers, some customers might look for financing or payment plan options. The website doesn’t mention if these are available, which could be a factor for budget-conscious clients.

Overall, the pros overwhelmingly outweigh the cons.

The limitations are primarily around aspects of convenience or pre-sales information that can often be addressed by a direct inquiry.

Their core service quality, experience, and commitment to customer satisfaction appear to be very strong.

Andersonandsons.co.uk Alternatives

When seeking plumbing and heating services in London, a bustling city like London offers a multitude of options. Forsythglazing.co.uk Reviews

While Anderson & Sons presents a strong case, understanding alternatives can help consumers make informed decisions based on their specific needs, budget, and location within the capital.

It’s always beneficial to compare services, pricing structures, and specializations.

Here are some categories of alternatives and examples of companies operating in London:

1. Large National Service Providers

These companies often have a broader reach and significant operational capacity, sometimes offering bundled services or membership plans.

British Gas: A household name, British Gas offers extensive boiler servicing, repairs, and installations, along with home emergency cover. They have a vast network of engineers but can sometimes be perceived as more expensive or less personalized than local firms.
Homeserve: Specializing in home emergency insurance and repairs, Homeserve provides cover for plumbing, drainage, boilers, and electrics. Their model is more subscription-based.
PlumbNation: While primarily an online retailer for plumbing and heating supplies, they often partner with installers or have a network of recommended professionals for boiler installations.

2. Other Established London-Based Plumbing & Heating Companies

Similar to Anderson & Sons, these companies have built their reputation over time, often serving specific boroughs or the wider London area. Wmf.com Reviews

Pimlico Plumbers: Known for their distinctive blue vans and a strong brand presence, Pimlico Plumbers is another highly reputable and long-established firm offering 24/7 plumbing, heating, and other property services. They are often associated with premium pricing.
Aspect: A property maintenance company offering a wide range of services including plumbing, heating, electrics, and general building work, operating across London. They emphasize rapid response and skilled tradespeople.
London Plumbers: A generic but often well-regarded collective or group of independent plumbers operating under a common brand, offering a variety of services with varying specialties. Research is key to find reputable individual plumbers within such groups.

3. Local Independent Plumbers & Sole Traders

For smaller jobs, or for those seeking a more personal touch and potentially lower costs, independent plumbers and sole traders are a viable option.

Pros: Often more flexible, potentially lower overheads leading to competitive pricing, and a strong incentive to build local word-of-mouth reputation.
Cons: Can be harder to verify credentials, availability might be limited, and they may not offer the same comprehensive guarantees or 24/7 support as larger firms. Finding them often involves local searches, community recommendations, or platforms like Checkatrade or MyBuilder.

4. Online Platforms for Tradespeople

Platforms that connect customers with vetted local tradespeople.

Checkatrade: Allows users to search for plumbers, read reviews, and see ratings from previous customers. It offers a good way to compare multiple local service providers.
MyBuilder: Similar to Checkatrade, MyBuilder allows users to post a job and receive quotes from interested tradespeople, facilitating competitive bidding.
Trustpilot: While not a direct service provider, Trustpilot is a crucial resource for checking reviews and reputations of various companies, including plumbing and heating services.

Key Considerations When Choosing an Alternative:

Urgency: For emergencies, a 24/7 service like Anderson & Sons or Pimlico Plumbers is essential.
Budget: Prices can vary significantly. Get multiple quotes for larger jobs.
Scope of Work: For complex boiler installations or full bathroom renovations, look for specialists with strong guarantees. For a leaky tap, a trusted local independent might suffice.
Guarantees and Insurance: Always verify that the company is insured and offers guarantees on their work.
Accreditations: For gas work, ensure they are Gas Safe registered. For other work, look for membership in professional bodies.
Reviews: Always check independent customer reviews on platforms like Trustpilot, Google Reviews, or Checkatrade.

Anderson & Sons holds a strong position due to its combination of long history, comprehensive services, strong guarantees, and customer-focused approach.

However, the best alternative will always depend on the individual’s specific needs, priorities, and what they value most in a service provider. Scottishbullion.co.uk Reviews

Andersonandsons.co.uk Pricing

Understanding the pricing structure of a service like Andersonandsons.co.uk is crucial for potential customers, especially when dealing with essential home services that can sometimes incur significant costs.

While the website clearly states “No call out charges,” it does not provide a detailed, publicly accessible price list for specific services.

This approach is common in the plumbing and heating industry for several reasons.

Why Direct Pricing Isn’t Always Published

Job Complexity Varies: Plumbing and heating issues are rarely one-size-fits-all. A simple tap repair might take an hour, while diagnosing a complex boiler fault or fixing a hidden leak could take significantly longer and require specialized parts. Providing a single price for such varied work is impractical.
Parts and Materials: The cost of parts can fluctuate, and different jobs require different materials. It’s difficult to give a fixed price without knowing the exact components needed.
Time of Day/Emergency Rates: While Anderson & Sons offers 24/7 emergency service, it’s common for emergency call-outs outside of standard business hours even without a “call-out fee” to be charged at a higher hourly or daily rate. The website doesn’t specify if their “rate for the job” changes for emergency work.
Diagnostic vs. Repair: Sometimes, the initial visit is purely for diagnosis. The “rate for the job being done” might include the diagnostic time, with further costs for the actual repair once the problem is identified and approved by the customer.

What We Can Infer About Pricing

Based on the information available and standard industry practices, here’s what customers can expect:

Hourly Rates or Fixed Project Quotes: It’s highly probable that Anderson & Sons operates either on an hourly rate basis for smaller, more unpredictable jobs or provides fixed quotes after an assessment for larger projects like boiler installations, bathroom renovations, or complex repairs.
No Upfront Call-Out Fee: This is a clear advantage. You won’t be charged just for them to show up and assess the problem. The clock or the fixed quote starts only when the work begins or is clearly agreed upon.
Transparency Upon Assessment: The website states, “If it’s a complicated issue or the solution is not obvious, we give honest advice in finding a solution, with the least disruption.” This implies that once they’ve assessed the situation, they will communicate the proposed solution and associated costs before proceeding.
Competitive in London Market: Given their long history and strong reputation, it’s reasonable to assume their pricing is competitive within the London market for professional, accredited services. They are unlikely to be the cheapest option as quality rarely is, but they are also unlikely to be exorbitantly expensive, especially considering their emphasis on “realistic prices.”
Boiler Installation Pricing: For new boiler installations Worcester Bosch and Vaillant, customers would likely receive a comprehensive quote that includes the boiler unit, installation labor, and the significant 10-year guarantee on parts and labor. This would be a project-based quote.

How to Get a Price from Andersonandsons.co.uk

The most direct and reliable way to understand the cost for your specific needs is to contact them directly. Rejectmycar.com Reviews

Call Them: Use the phone number provided: 0207 386 8888. This is the primary method highlighted on their website for bookings and inquiries.
Describe Your Issue: Be as clear and detailed as possible about the plumbing or heating problem you’re experiencing.
Request a Quote/Estimate: Ask for an estimate or a detailed quote for the work required. For some jobs, they might be able to give you a ball-park figure over the phone, while for others, they might need to send an engineer for an on-site assessment without a call-out fee.

In Summary: While Andersonandsons.co.uk doesn’t publicize a price list, their “no call out charge” policy is a significant positive. Customers should expect to receive clear pricing once the issue has been assessed, either as an hourly rate or a fixed project quote. Their commitment to quality and long-term guarantees suggests that their pricing reflects the value of professional, reliable service in a high-cost city like London.

How to Cancel Andersonandsons.co.uk Services If Applicable

Given that Andersonandsons.co.uk provides on-demand plumbing, heating, and property maintenance services, the concept of “cancelling a subscription” or a “free trial” in the traditional sense doesn’t apply.

They are a service provider that you call when you need work done, rather than a subscription-based model.

However, the idea of “cancelling” can pertain to a few scenarios:

1. Cancelling a Booked Appointment/Service Request

If you have scheduled a specific appointment with Anderson & Sons for a repair, installation, or maintenance, and you need to cancel or reschedule it, here’s the typical process: Softices.com Reviews

Contact Them Directly and Promptly: The most effective way to cancel or change an appointment is to call them as soon as possible.
- Phone Number: 0207 386 8888
- Email: [email protected] for non-urgent cancellations/rescheduling, though a phone call is usually faster for immediate changes.
Provide Details: Have your booking reference, name, address, and the original appointment time ready to make the process smooth.
Be Mindful of Their Time: Professional service providers appreciate as much notice as possible for cancellations. This allows them to reallocate their engineers and schedule other jobs, minimizing disruption to their operations. While their website doesn’t specify a cancellation policy or potential charges for late cancellations, it’s good practice to provide ample notice e.g., 24-48 hours if possible. For emergency call-outs where an engineer is already en route, immediate notification is critical.

2. Cancelling an Ongoing Project/Contract

For larger projects, such as a new boiler installation or a bespoke bathroom design and installation, there might be a more formal agreement or contract in place.

Review Your Agreement: If you’ve entered into a contract for a significant project, review the terms and conditions outlined in that agreement regarding cancellations, postponements, or withdrawal clauses. These documents typically detail any fees or conditions associated with changes to the project scope or termination.
Communicate in Writing: For formal project cancellations, it’s advisable to follow up any phone conversation with a written email or letter to create a record.
Discuss with Project Manager: If a project manager has been assigned, discuss your situation with them directly to understand the implications of cancellation and any potential costs incurred for work already done or materials ordered.

3. “Cancelling” Future Engagements No Longer Using Their Service

If you simply decide not to use Andersonandsons.co.uk for future plumbing or heating needs, no formal “cancellation” is required as there’s no ongoing subscription or membership.

No Action Needed: You simply don’t book them again. Your details might remain in their customer database for future reference, but you won’t be charged or contacted unless you initiate a new service request.
Providing Feedback Optional: If your decision to no longer use their service is due to a negative experience, it can be helpful though not mandatory to provide constructive feedback to the company. This allows them an opportunity to address issues and improve their service.

In summary: Since Andersonandsons.co.uk operates on a service-on-demand model, cancelling primarily involves informing them of your desire to change or withdraw a specific, upcoming appointment or project. There are no recurring charges or “subscriptions” to formally cancel. Always prioritize direct communication via phone for urgent matters.

Andersonandsons.co.uk vs. Competitors

When evaluating Andersonandsons.co.uk against its competitors in the London plumbing and heating market, several factors come into play: longevity, service breadth, pricing model, customer service, and specialized offerings.

The London market is highly competitive, ranging from large national chains to highly specialized local firms and independent contractors. Fuseservices.co.uk Reviews

Key Competitors and Their Positioning:

Pimlico Plumbers:
- Strengths: Very strong brand recognition, 24/7 service, highly diversified property maintenance services beyond plumbing/heating electrics, carpentry, roofing, etc., large fleet, often seen as a premium service.
- Anderson & Sons’ Edge: While Pimlico is highly visible, Anderson & Sons boasts a longer history since 1966 vs. Pimlico’s 1979 founding. Anderson & Sons also highlights “realistic prices” and “no call-out charges,” which Pimlico historically has had. Anderson & Sons’ emphasis on direct employees and no subcontracting is a clear parallel.
- Comparison: Both are established, comprehensive, and offer 24/7 emergency service. Pimlico might be perceived as higher-end, while Anderson & Sons leans into its family-run, reliable, and potentially more cost-effective due to “no call-out charges” and “realistic prices” approach for quality service.
British Gas:
- Strengths: National coverage, extensive boiler expertise, popular home emergency cover plans, large customer base.
- Anderson & Sons’ Edge: More personalized, local service. British Gas, being a larger corporation, can sometimes be less flexible or have longer wait times for non-emergency appointments. Anderson & Sons’ focus on a “first time fix” and in-house trained engineers might appeal more to those looking for dedicated craftsmanship over corporate scale. Their 10-year boiler guarantee is also very strong compared to typical British Gas warranties.
- Comparison: British Gas offers convenience through its scale and plans, but Anderson & Sons might offer a more personal, focused, and potentially quicker response for local London emergencies, without needing a prior service plan.
Local Independent Plumbers/Smaller Firms:
- Strengths: Often very competitive on price for smaller jobs, highly localized knowledge, direct communication with the tradesperson.
- Anderson & Sons’ Edge: Anderson & Sons provides the significant advantage of robust guarantees 12 months on all work, 10 years on boilers, 24/7 emergency support, no call-out charges, and the backing of a fully accredited, established company. Smaller independents may not offer the same level of guarantee or rapid emergency response. The risk of finding an unvetted sole trader is also mitigated by Anderson & Sons’ established reputation and accreditations.
- Comparison: For quick, minor fixes, an independent might be sufficient. But for critical systems boilers, major leaks or larger projects, the reliability, guarantees, and comprehensive support of Anderson & Sons make it a far safer and often more cost-effective choice in the long run.
Property Maintenance Companies e.g., Aspect, K&T Heating:
- Strengths: Offer a broader range of services beyond just plumbing/heating, acting as a general contractor for various home repairs.
- Anderson & Sons’ Edge: While Anderson & Sons also offers property maintenance electrical, roofing, tiling, their core expertise and emphasis remain strongly on plumbing and heating. This focus might translate to deeper specialization and higher quality for these core services compared to a general maintenance firm.
- Comparison: If plumbing/heating is the primary concern, Anderson & Sons might be the preferred specialist. If diverse, ongoing property needs are the main issue, a broader property maintenance firm might offer more convenience.

Anderson & Sons’ Differentiating Factors:

Unmatched Longevity 1966: Few competitors in London can boast such a continuous operating history.
“No Call Out Charges”: This is a significant competitive advantage over many firms that charge for diagnosis.
10-Year Boiler Guarantee: An exceptionally long and comprehensive guarantee for new boiler installations, outperforming many competitors.
In-House Trained, Long-Tenured Engineers: Ensures consistent quality, deep company knowledge, and avoids the variable quality often associated with subcontracted work.
High Repeat Business 80%+: A strong indicator of consistent customer satisfaction and trust, setting them apart from companies with higher churn rates.
Family-Run Ethos: This often translates to a more personal approach and stronger commitment to reputation than larger, more impersonal corporations.

Conclusion: Andersonandsons.co.uk positions itself effectively by combining the personalized, trustworthy feel of a long-standing family business with the professional accreditations, comprehensive services, and robust guarantees expected from a top-tier service provider. Their specific strengths, particularly the “no call out charge” and 10-year boiler guarantee, give them a strong competitive edge for discerning London homeowners and landlords looking for reliable, expert service. Gobble.com Reviews

FAQs

What services does Andersonandsons.co.uk offer?

Andersonandsons.co.uk offers a comprehensive range of plumbing and heating services, including emergency plumbing, central heating repairs, new boiler installations Worcester Bosch and Vaillant approved, drainage solutions, property maintenance electrical, building, tiling, roofing, and landlord certificates CP12.

Is Andersonandsons.co.uk a reliable company?

Yes, based on their website, Andersonandsons.co.uk appears to be a highly reliable company.

Established in 1966, they boast over 50 years of experience, are family-run, Gas Safe registered, and members of respected industry bodies like APHC and CIPHE.

They also state that over 80% of their business comes from existing customers, indicating strong customer satisfaction.

Does Andersonandsons.co.uk charge a call-out fee?

No, Andersonandsons.co.uk explicitly states that they do not charge any call-out fees. You only pay for the rate for the job being done. Wonderdays.co.uk Reviews

What are Andersonandsons.co.uk’s emergency service hours?

Andersonandsons.co.uk offers 24-hour a day, 7-day a week emergency call-out services for plumbing and heating issues, promising a rapid response, with serious issues responded to within 1 hour.

Are the plumbers at Andersonandsons.co.uk qualified?

Yes, their website states that their plumbers and heating engineers are highly skilled, knowledgeable, and trained in-house.

They are also Gas Safe registered, which is a legal requirement for working with gas appliances.

Does Andersonandsons.co.uk subcontract their work?

No, Andersonandsons.co.uk explicitly states that “no work is subcontracted out, all engineers have worked directly for the company for a number of years.” This ensures consistency in quality and accountability.

What guarantee does Andersonandsons.co.uk offer on their work?

Andersonandsons.co.uk guarantees all work for 12 months. Vango.co.uk Reviews

For approved Worcester Bosch and Vaillant boiler installations, they offer an extensive 10-year all parts and labour guarantee.

Where is Andersonandsons.co.uk based?

Andersonandsons.co.uk is based in Fulham, London, and operates from 25 Filmer Rd, London, SW6 7BP. They service the entire London area.

Can Andersonandsons.co.uk help with property maintenance beyond plumbing?

Yes, in addition to plumbing and heating, Andersonandsons.co.uk offers property maintenance and handyman services, including electrical work, building work, tiling, roofing, and bespoke bathroom design and installations.

How do I book a service with Andersonandsons.co.uk?

You can book a service with Andersonandsons.co.uk by calling their phone number: 0207 386 8888. They also provide an email address for bookings: [email protected].

Does Andersonandsons.co.uk install new boilers?

Yes, Andersonandsons.co.uk are approved boiler installers for Worcester Bosch and Vaillant boilers, and they provide a 10-year all parts and labour guarantee on these installations. Barringtonfreight.co.uk Reviews

What kind of drainage issues can Andersonandsons.co.uk fix?

Andersonandsons.co.uk can fix a range of drainage issues, from blocked toilets to slowly draining basins and pipe blockages.

Do they offer services for landlords?

Yes, Andersonandsons.co.uk assists landlords with obtaining essential certifications, such as CP12 certificates.

How does Andersonandsons.co.uk ensure customer satisfaction?

They focus on customer service excellence, aiming for a “first time fix wherever possible,” ensuring properties are left clean and tidy, and emphasizing their long-standing family ethos.

Their high rate of repeat business also indicates customer satisfaction.

What makes Andersonandsons.co.uk different from other plumbers?

Key differentiators include their establishment in 1966 over 50 years of experience, no call-out charges, 24/7 emergency response, 10-year boiler guarantee, in-house trained direct employees no subcontractors, and a very high rate of repeat customer business. Clarityumbrella.co.uk Reviews

Do they have a physical shop for plumbing supplies?

Yes, they mention having a “water shop at our Fulham base in south west London” for plumbing supplies.

What accreditations does Andersonandsons.co.uk hold?

They are Gas Safe registered and members of the Association of Plumbing & Heating Contractors APHC and the Chartered Institute of Plumbing & Heating Engineering CIPHE.

Can I find reviews for Andersonandsons.co.uk on Trustpilot?

The website mentions “Trustpilot” in its header, suggesting they are present on the platform and encourage reviews there.

It’s always a good idea to check third-party review sites for independent customer feedback.

How long has Andersonandsons.co.uk been operating?

Anderson & Sons LLP was established in 1966, meaning they have been operating for over 50 years.

What geographical area does Andersonandsons.co.uk cover?

Andersonandsons.co.uk services the entire London area.

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