
Based on looking at the website, Averyea.co.uk appears to be the online presence for Avery Estate Agents, a long-standing property agency based in Weston-Super-Mare, North Somerset, England.
The site focuses on providing services for buying, selling, and letting residential properties, offering features like online valuations, property listings, and client testimonials.
For those navigating the significant life event of property transactions, understanding a company’s reliability and service quality is paramount, and this review will delve into what Averyea.co.uk presents as its operational framework and customer-centric approach.
Avery Estate Agents positions itself as a seasoned player in the local real estate market, having been established in 1988. Their online platform, Averyea.co.uk, serves as a digital extension of their traditional agency, aiming to streamline the property transaction process for both sellers and buyers.
They emphasize a blend of traditional customer service values with modern marketing techniques, highlighting local expertise and a wide market reach.
This combination is intended to instill confidence in potential clients looking for a trustworthy partner in their property journey.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Averyea.co.uk Review & First Look
Upon initial inspection, Averyea.co.uk presents itself as a professional and functional website for a local estate agency.
The layout is clean, navigation is straightforward, and key information regarding property sales and lettings is easily accessible.
The site’s primary purpose is clearly to facilitate property transactions and provide information about Avery Estate Agents’ services in Weston-Super-Mare and surrounding areas.
Website Design and User Experience
The design of Averyea.co.uk is practical and user-friendly, prioritizing ease of navigation.
The color scheme is professional, and the imagery used is relevant to real estate. Woden.dk Reviews
The site’s responsiveness across different devices desktop, tablet, mobile is crucial for a modern audience, and Averyea.co.uk appears to adapt well.
- Clean Layout: The site avoids clutter, making it easy to find what you’re looking for, whether it’s property listings, valuation services, or contact information.
- Intuitive Navigation: Menus are clearly labeled, with distinct sections for “For Sale,” “For Let,” “Selling?”, and “Letting?”.
- Mobile Responsiveness: The site is designed to function well on various screen sizes, which is essential given that a significant portion of web traffic now comes from mobile devices. This ensures potential clients can browse properties or request valuations on the go.
Initial Impressions and Credibility Indicators
The website immediately conveys a sense of established credibility.
The prominent display of their founding year 1988 and direct contact information phone, email, physical address are strong indicators of a legitimate business.
The inclusion of client testimonials on the homepage further bolsters this impression.
- Established Presence: The “About Avery” section highlights their long history since 1988, suggesting stability and extensive local experience.
- Transparent Contact Information: Full contact details, including a phone number 01934 614893, email [email protected], and physical address 199 Milton Road, Weston-Super-Mare, are readily available, which is a sign of trustworthiness.
- Client Testimonials: Real client reviews are showcased on the homepage, providing social proof of their service quality. For instance, Joyce King’s review mentions Daren Podbury and Max Burton’s helpfulness in selling her property, while Richard Reynolds praises the seamless process and quick completion of their sale within six weeks.
Averyea.co.uk Pros & Cons
When evaluating an estate agent, it’s essential to weigh both the strengths and potential drawbacks. Surreyceilingswholesale.co.uk Reviews
Averyea.co.uk, as the digital face of Avery Estate Agents, offers several compelling advantages, but like any service, there might be areas where some users perceive limitations, especially depending on their specific needs.
Advantages of Using Averyea.co.uk
Averyea.co.uk highlights several key benefits, primarily centered around their extensive local knowledge, personalized customer care, and effective marketing strategies.
These aspects are crucial for both sellers looking to maximize their property’s exposure and buyers seeking a smooth transaction.
- Deep Local Knowledge: With over 30 years in the Weston-Super-Mare and Worle area, Avery Estate Agents possesses an unparalleled understanding of the local property market. This local insight is invaluable for accurate valuations and effective marketing.
- Market Insight: They know the nuances of different neighborhoods, recent sales trends, and what appeals to local buyers. This is supported by their claim: “We have been here since 1988 and have sold literally thousands of property in Weston, Worle and the surrounding villages, giving us the key local knowledge needed when marketing and selling your property.”
- Community Ties: Their longevity likely means strong relationships with local solicitors, surveyors, and other professionals, which can streamline the property process.
- Strong Customer Care and Communication: The website emphasizes a “good old fashioned traditional service, where communication and personal contact is key.” This suggests a hands-on approach that many clients appreciate, especially during stressful property transactions.
- Personalized Service: Mandi Gollicker, their Office Manager with an LLB Law Degree, handles in-house sales progression, indicating a dedicated approach to guiding clients through the conveyancing process. This level of internal expertise can significantly reduce client stress.
- Proactive Support: Testimonials, such as Joyce King’s, highlight agents like Daren Podbury and Max Burton for being “extremely supportive and guiding me along every step of the way.”
- Wide Marketing Outreach: Averyea.co.uk claims to list properties across a wide range of platforms, maximizing visibility for sellers.
- Online Portals: While specific portals aren’t listed on the homepage, a reputable agency would typically list on major UK property portals like Rightmove and Zoopla.
- Digital Presence: The availability of an Avery Estate Agents app for both App Store and Google Play suggests a commitment to modern digital marketing channels, allowing potential buyers to access listings easily.
- Traditional Methods: Given their “traditional service” ethos, it’s likely they also utilize local advertising, office window displays, and direct mailing.
Potential Considerations
While Averyea.co.uk presents a strong case for its services, potential users might want to consider a few points, though these are not necessarily “cons” but rather areas for deeper inquiry based on what’s publicly available on the homepage.
- Limited Online Transparency on Fees: While the website mentions “Landlord & Tenant Fees,” detailed fee structures are not immediately apparent on the homepage. This is common for estate agents, as fees can vary based on service level, but it means potential clients will need to contact them directly for specific pricing.
- Call to Action for Fees: The site clearly directs users to “More Info” for landlord fees, indicating that detailed breakdowns are available, but require a click-through or direct inquiry.
- Geographical Focus: Averyea.co.uk primarily serves Weston, Worle, and surrounding villages. While this is a strength for local expertise, it means their services are geographically limited. Clients outside this specific region would need to seek alternative agents.
- Specialization: Their deep roots in this specific area means they excel there, but those looking for broader regional or national coverage will need to adjust their expectations.
- Reliance on Traditional Service: While a strong “pro” for many, some modern users might prefer a fully digital, self-service model, which might not be Averyea.co.uk’s primary emphasis. Their “traditional service” focus implies a more personal, hands-on interaction rather than an entirely automated online process.
- Personal Touch vs. Digital Convenience: For those who prefer minimal human interaction, the emphasis on communication and personal contact might be less appealing than for those who value it highly.
Averyea.co.uk Alternatives
When it comes to property transactions, having options is key. Gkmoissanites.com Reviews
While Avery Estate Agents, through Averyea.co.uk, offers a robust service for the Weston-Super-Mare area, it’s prudent for buyers and sellers to explore alternatives to ensure they find the best fit for their specific needs and preferences.
The UK property market is diverse, offering various types of agencies, from traditional high-street offices to online-only platforms.
Traditional High-Street Estate Agents
These are the most common alternatives, offering a similar, hands-on service to Avery Estate Agents, often with physical branches where you can meet agents in person.
- Local Competitors: In the Weston-Super-Mare and North Somerset area, there will be numerous other established local estate agents. Examples often include:
- Saxons Estate Agents: A well-known local agency in Weston-super-Mare, offering sales, lettings, and property management services.
- House Fox Estate Agents: Another established local firm with a strong presence in the Weston-super-Mare and surrounding areas, known for residential sales and lettings.
- Mark Templer Residential: Operating in Weston and Portishead, they offer a traditional approach with a focus on customer service.
- National Chains with Local Branches: Larger companies like Connells, Haart, or Reeds Rains often have branches in key towns. While they offer a broad network, the local service might vary by branch.
- Benefits: Wider marketing reach through national networks, standardized processes, and often more extensive online tools.
- Considerations: Personal service might sometimes feel less tailored compared to independent local agencies.
Online Estate Agents
For those comfortable with a more digital, often lower-cost approach, online estate agents have gained significant traction.
These platforms handle most communication and processes digitally, though some offer hybrid models with optional in-person services. Thebarkingbakery.co.uk Reviews
- Purplebricks: One of the pioneers in the online estate agency model, offering fixed-fee packages for selling property, with local property experts for valuations and viewings.
- Pros: Cost-effective, convenient for those who prefer online management, transparent pricing.
- Cons: Less traditional hand-holding, requires more proactivity from the seller.
- Strike formerly HouseSimple: Another popular online agent offering a free selling service with optional add-ons and a focus on digital tools.
- Pros: Very low cost or free for basic services, modern app-based management.
- Cons: Fewer in-person interactions, may not suit all sellers.
- Yopa: A hybrid online estate agent that provides a local agent for valuations and negotiations but manages much of the process online.
- Pros: Balance between online convenience and local agent support, competitive fees.
- Cons: Service quality can vary based on the individual local agent.
Property Portals and Direct Listings
While not estate agents themselves, major property portals are where most buyers start their search.
Some homeowners even try to sell privately using these platforms, though this requires significant effort and legal knowledge.
- Rightmove & Zoopla: These are the dominant property search engines in the UK. Even if you use an estate agent, your property will almost certainly be listed here.
- Benefits: Unmatched exposure to potential buyers.
- Considerations: You cannot list directly as a private seller on these major portals. you need to go through an agent.
- Gumtree/Facebook Marketplace: For very low-cost properties or direct private sales, these platforms can be used, but offer far less protection and reach than professional channels.
- Pros: Free to list, direct communication with buyers.
- Cons: High risk of scams, no legal support, limited reach, time-consuming.
Averyea.co.uk Pricing
Understanding the pricing structure of an estate agent is crucial for both sellers and landlords.
While Averyea.co.uk’s homepage doesn’t display explicit price lists for sales commissions or letting management fees, it indicates that detailed information is available upon inquiry or within specific sections of the site.
Estate agency fees typically vary based on the service level chosen and the type of transaction selling vs. letting. Aiseesoft.com Reviews
Sales Commission Structure
For property sales, estate agents generally charge a commission based on the final sale price of the property, or sometimes a fixed fee. The industry standard commission in the UK typically ranges from 1% to 3% plus VAT.
- Commission-Based Fee: This is the most common model. For example, if a property sells for £300,000 and the agent charges 1.5% commission, the fee would be £4,500 + VAT. This structure aligns the agent’s incentive with achieving the highest possible sale price.
- Fixed Fee: Some agents, particularly online or hybrid models, offer a fixed fee regardless of the sale price. This can be appealing for high-value properties where a percentage-based fee would be very high.
- No Sale, No Fee: Most traditional estate agents, including likely Avery Estate Agents, operate on a “no sale, no fee” basis for sales, meaning you only pay if they successfully sell your property. This reduces the financial risk for sellers.
- Valuation-Based Discussion: To get a precise sales fee from Averyea.co.uk, you would need to arrange a “Free Valuation.” During this consultation, the agent would assess your property, provide a market appraisal, and then discuss their specific fee structure for sales. This allows them to tailor their offering to the property and market conditions.
Letting and Property Management Fees
For landlords, letting agents charge various fees for services ranging from tenant-find only to full property management.
These fees can be a percentage of the monthly rent or a fixed charge for specific services.
- Tenant-Find Only: This service typically includes marketing the property, finding and vetting tenants, and drawing up tenancy agreements. Fees for this service might be a one-off charge equivalent to 1-2 weeks’ rent, or a fixed fee.
- Rent Collection Service: Beyond tenant-find, this service includes collecting rent and often chasing arrears. This is usually an additional percentage of the monthly rent, often 2-5%.
- Full Property Management: This comprehensive service covers everything from finding tenants and collecting rent to handling maintenance issues, inspections, and legal compliance. Fees for full management typically range from 8% to 15% of the monthly rent, plus VAT.
- Additional Fees: Landlords may also incur charges for:
- Inventory reports documenting the condition of the property and its contents.
- Check-in/check-out fees.
- Deposit registration fees registering the tenant’s deposit with a government-approved scheme.
- EPC Energy Performance Certificate and Gas Safety Certificate arrangements.
- Client Money Protection Scheme: Averyea.co.uk prominently mentions their “Client Money Protection Scheme.” This is a legal requirement for letting agents in the UK and assures landlords and tenants that their money is protected in the event of the agent’s insolvency. This provides a layer of trust regarding financial dealings.
- Transparency on Website: The website directs users to a “Landlord & Tenant Fees” section, which would contain the detailed breakdown of charges. While not on the main page, the presence of this dedicated section indicates compliance with fee transparency regulations.
How to Cancel Averyea.co.uk Subscription / Services
Cancelling an agreement with an estate agent, whether for selling or letting, typically follows a clear process outlined in the initial contract.
While Averyea.co.uk doesn’t offer “subscriptions” in the conventional sense like a digital service, it operates on service agreements for property sales and lettings. Redomodellismo.it Reviews
Understanding the terms and conditions of these agreements is paramount before engaging their services.
Understanding the Service Agreement
When you instruct an estate agent like Avery Estate Agents, you sign a legally binding service agreement often called a “Terms of Business” or “Agency Agreement”. This document outlines:
- The agreed service period: This specifies how long the agent has the sole right to market your property sole agency or if it’s a multi-agency agreement.
- Notice period for cancellation: This is the timeframe you must give if you wish to terminate the agreement before the initial service period expires. Common notice periods range from 7 to 28 days.
- Circumstances for fees: Under what conditions fees are still payable, even if you cancel. For example, if a buyer introduced by Avery exchanges contracts after your cancellation, you may still owe them commission.
- Break clauses or penalties: Any specific conditions under which the contract can be terminated early, and if any cancellation fees apply.
Steps to Cancel a Service Agreement with Avery Estate Agents
Based on standard industry practices for estate agents, the cancellation process would generally involve these steps:
- Review Your Contract: The absolute first step is to carefully read the service agreement you signed with Avery Estate Agents. This document is your primary source of truth regarding cancellation terms, notice periods, and any potential fees.
- Key Clauses to Look For:
- “Termination” or “Cancellation” clauses.
- “Notice Period” requirements.
- “Fees Payable on Termination” or “Commission Payable” sections.
- The length of the “Sole Agency” or “Sole Selling Rights” period.
- Key Clauses to Look For:
- Provide Written Notice: Once you understand the terms, you must formally notify Avery Estate Agents of your intention to cancel. This should always be in writing, ideally via recorded delivery or email, to create a clear paper trail.
- Content of Notice: Include your name, property address, the date, a clear statement of your intent to cancel, and reference the clause in your contract that allows for termination.
- Send to the Right Contact: Address it to the relevant department or agent as specified in your contract.
- Adhere to the Notice Period: You must honor the notice period specified in your contract. For example, if your contract requires a 14-day notice, the cancellation will only become effective 14 days after they receive your written notice. During this period, the agent typically continues to market the property.
- Confirm Cancellation and Next Steps: After the notice period has elapsed, confirm with Avery Estate Agents that your contract has been terminated. Discuss any outstanding obligations, such as:
- Return of Keys: Arrange for the return of any property keys held by the agent.
- Removal of Marketing Materials: Confirm they will remove your property from their website, major portals, and any “For Sale” or “To Let” boards.
- Outstanding Viewings: Discuss any pre-scheduled viewings during the notice period.
- Potential Fees After Cancellation: Be aware that even after cancellation, if a buyer or tenant who was introduced to your property by Avery Estate Agents during their instruction period or within a specified post-cancellation period, often 6-12 months proceeds to exchange contracts or sign a tenancy agreement, you may still be liable for their fees. This is a standard clause in most agency agreements to protect the agent’s work.
Avoiding Future Issues
- Read Before You Sign: Always thoroughly read and understand any contract before signing, especially service agreements with significant financial implications.
- Ask Questions: If anything is unclear, ask the agent for clarification before committing.
- Keep Records: Retain copies of all correspondence, especially the signed contract and any cancellation notices.
How to Cancel Averyea.co.uk Free Trial
The concept of a “free trial” typically applies to digital services, software, or subscriptions.
Based on the services advertised on Averyea.co.uk, which are focused on traditional property sales and lettings, it’s highly unlikely they offer a conventional “free trial” in the same vein as a streaming service or an app. If.dk Reviews
Estate agents generally operate on an instruction basis for sales and lettings.
For property sales, they usually offer a “no sale, no fee” agreement, meaning their commission is only due upon the successful completion of a sale.
For landlords, initial consultations and property appraisals are typically free, but services like tenant-finding or full management incur fees from the outset, often with a commitment period.
What Might Be Misinterpreted as a “Free Trial”:
- Free Online Valuation: Averyea.co.uk offers an “Instant Online Valuation” and “Arrange a Valuation” service. These are free preliminary assessments of your property’s value. This is a common marketing tool for estate agents to engage potential sellers.
- No Obligation: These valuations are typically offered with no obligation to instruct the agent to sell your property. They are designed to provide a rough estimate and open a conversation.
- Not a Service Trial: This isn’t a “trial” of their full selling or letting service. it’s an initial consultation.
- Initial Consultations for Landlords/Sellers: Meeting with an agent to discuss your needs for selling or letting, receiving advice, and reviewing their services is usually free of charge. This is part of their sales process.
- Information Gathering: These meetings are for both parties to gather information and decide if they want to proceed with a formal agreement.
No Cancellation Process for a Non-Existent Free Trial
Since Averyea.co.uk does not appear to offer a traditional “free trial” for its core property services, there is no specific “cancellation process” for such a trial.
If you have utilized their free valuation service or had an initial consultation and simply decide not to proceed, no formal “cancellation” is usually required unless you have signed a preliminary agreement or mandate. Caringworks.co.uk Reviews
What to do if you’ve engaged with Averyea.co.uk for a free service and don’t want to proceed:
- No Action Required for Basic Inquiries: If you simply used their online valuation tool or sent an email inquiry, you typically don’t need to do anything further if you decide not to pursue their services.
- Inform Them If They’ve Taken Further Steps: If an agent from Avery Estate Agents has conducted an in-person valuation or followed up with a detailed proposal, it’s good professional courtesy to inform them that you will not be proceeding with their services. A brief email or phone call stating your decision is sufficient.
- Example Communication: “Thank you for the valuation of my property at . While I appreciate your time and expertise, I have decided not to proceed with listing my property at this time/have chosen a different approach. I wish you all the best.”
- Check for Signed Agreements: The only instance where a “cancellation” as in, formally withdrawing from a signed agreement would be necessary is if you inadvertently signed an instruction agreement, even if it was for a “free” period or with a “no sale, no fee” clause. In such a rare scenario, you would refer to the “How to Cancel Averyea.co.uk Subscription / Services” section above and review the terms of that specific signed document. However, this is distinct from a conventional “free trial.”
In summary, the services offered by Averyea.co.uk, consistent with traditional estate agency models, don’t typically involve free trials that require cancellation.
Their initial consultations and valuations are complimentary and non-binding unless a formal service agreement is signed.
Averyea.co.uk vs. Online Estate Agents
When considering selling or letting a property, one of the biggest decisions is choosing between a traditional high-street agent like Averyea.co.uk and a modern online estate agent.
Averyea.co.uk Traditional High-Street Model
Avery Estate Agents represents the classic high-street model, emphasizing local expertise, personal service, and comprehensive support throughout the property transaction. Groupbuyseotools.org Reviews
- Pros:
- Personalized Service & Local Expertise:
- Deep Market Knowledge: “We have been here since 1988 and have sold literally thousands of property in Weston, Worle and the surrounding villages, giving us the key local knowledge needed when marketing and selling your property.” This means accurate valuations and targeted marketing.
- Dedicated Agent: You typically have a primary point of contact who knows your property and situation inside out.
- Relationship Building: The emphasis on “good old fashioned traditional service, where communication and personal contact is key” suggests a hands-on approach.
- Comprehensive Support:
- In-House Sales Progression: Mandi Gollicker, the Office Manager, has an LLB Law Degree and handles conveyancing, which can significantly ease the legal complexities for sellers. This is a major differentiator from many online agents.
- Negotiation Skills: Experienced agents handle all negotiations, aiming to secure the best possible price for you.
- Problem Resolution: They act as an intermediary, resolving issues that arise between buyers, sellers, and solicitors.
- Physical Presence: A local office allows for walk-ins, easy key collection/drop-off, and a tangible presence in the community.
- Local Network: Established agents often have a network of pre-qualified buyers and strong relationships with local solicitors and surveyors, potentially speeding up the process.
- Personalized Service & Local Expertise:
- Cons:
- Higher Fees: Traditional agents typically charge a commission e.g., 1% to 3% plus VAT on the sale price, which can amount to thousands of pounds, significantly more than fixed-fee online options.
- Less Control Perceived: While they provide updates, the agent manages much of the process, which might feel less transparent for those who prefer constant, direct oversight.
- Set Hours: Office hours mean communication might be restricted compared to 24/7 online platforms.
Online Estate Agents e.g., Purplebricks, Strike, Yopa
Online estate agents leverage technology to offer a more streamlined, often lower-cost alternative, transferring some of the responsibility back to the seller.
* Lower Fees: Their primary appeal is cost. Fixed fees typically range from £99 to £1,500 for selling, regardless of the property's value. Some even offer basic free services.
* 24/7 Access & Transparency: Most online platforms offer dashboards where you can track viewings, feedback, and offers at any time.
* Greater Control: Sellers often manage their own viewings, negotiate directly though some offer assisted negotiation, and have more direct input into the process.
* Wider Reach potentially: As digital entities, they aren't tied to a physical location, allowing them to market properties nationwide.
* Less Personal Service: While some offer local agents, the level of personal hand-holding is generally less than with a traditional agent. You might interact with different people for different stages of the process.
* Self-Management Required: If you manage viewings, it requires your time and effort. If you handle negotiations, you need to be comfortable with that responsibility.
* Lack of Local Expertise: While they may have local property experts, their depth of local market knowledge might not match an agent who has operated in one area for decades.
* Potential for Hidden Costs: While the headline fee is low, some online agents charge extra for services that are standard with traditional agents e.g., professional photography, accompanied viewings, EPCs, sales progression.
* No Sale, Still Pay: Many online agents charge an upfront fee, meaning you pay whether your property sells or not. This is a significant financial risk.
Which Option is Right for You?
The choice between Averyea.co.uk and an online estate agent boils down to your priorities:
- Choose Averyea.co.uk if:
- You prioritize personal service, expert local knowledge, and comprehensive support.
- You want a dedicated agent to handle negotiations and sales progression, reducing your stress and time commitment.
- You believe the higher fee is justified by potentially achieving a better sale price or a smoother, faster process.
- You are selling in the Weston-Super-Mare or Worle area and value a long-standing local presence.
- Choose an Online Estate Agent if:
- Your primary concern is minimizing costs.
- You are comfortable managing much of the selling process yourself e.g., conducting viewings.
- You prefer 24/7 online access to your property’s progress.
- You are selling a straightforward property that you believe will sell quickly with minimal intervention.
Ultimately, both models can be effective.
It’s crucial to research thoroughly, compare fee structures, and consider what level of involvement and support you require for one of the most significant financial transactions of your life.
Averyea.co.uk Recent News and Updates
Staying informed about an estate agent’s recent activities, community involvement, and any significant news can provide valuable insights into their current operational health and values. Binyooq.com Reviews
Averyea.co.uk includes a “Latest News” section and highlights some community engagement, indicating an active presence beyond just property listings.
Charity Fundraising and Sponsorships
Avery Estate Agents appears to be actively involved in local community support, specifically mentioning their involvement with two organizations:
- SCBU Charity Fundraising: SCBU stands for Special Care Baby Unit. Their support for such a vital local charity demonstrates a commitment to community welfare beyond their core business. This reflects positively on their corporate social responsibility.
- Impact: Supporting a local SCBU helps provide essential care for premature and sick newborns, which is a cause that resonates deeply within any community.
- APBC Sponsors: APBC refers to the Association of Pet Behaviour Counsellors. Sponsoring an organization related to animal welfare further illustrates a diverse range of community interests.
- Community Connection: Such sponsorships often indicate active participation in local events and initiatives, strengthening their ties within the community.
Website Updates and Digital Enhancements
While a dedicated “Latest News” section is present, the most significant recent update highlighted on the homepage itself relates to their digital presence:
- Mobile App Launch: The website prominently features “DOWNLOAD APP” with links to “Get It On Google Play” and “Download on the Apple Store.” This is a significant enhancement, indicating an investment in modern technology to improve user experience.
- Benefits of the App: A dedicated mobile app typically offers:
- Easier Property Search: Quicker access to listings on the go.
- Notifications: Alerts for new properties matching user criteria or updates on saved properties.
- Direct Communication: Potentially easier communication with agents.
- Improved User Experience: A native app often provides a smoother interface compared to a mobile website.
- Staying Current: Launching a mobile app shows that Avery Estate Agents is adapting to how modern buyers and sellers interact with property services, moving beyond just a desktop website.
- Benefits of the App: A dedicated mobile app typically offers:
Ongoing Property Market Insights
While not explicitly “news” in the traditional sense, an active estate agent regularly updates their listings and provides market insights.
The “Featured Properties” section on Averyea.co.uk serves as a constant update of current market offerings: Domutech.dk Reviews
- Regular Listing Updates: The presence of recently listed properties e.g., “4 Bedroom Semi Detached,” “2 Bedroom Flat,” “3 Bedroom Detached Bungalow” with “Asking Price” indicates a dynamic and active inventory.
- Local Market Barometer: For those tracking the local market in Weston-Super-Mare, these featured properties offer a quick snapshot of what’s currently available and at what price points, though this is not a comprehensive market report.
Averyea.co.uk Customer Support and Reviews
Customer support is the backbone of any service-oriented business, especially in the emotionally charged world of property transactions.
Averyea.co.uk places a strong emphasis on customer care, backing it up with testimonials and clear contact avenues.
Customer Support Channels
Averyea.co.uk provides multiple ways for clients to get in touch, reflecting their commitment to accessibility and traditional communication.
- Phone: A prominent phone number 01934 614893 is displayed across the site, signaling direct and immediate contact. This is often preferred for urgent inquiries or personalized discussions.
- Email: An email address [email protected] is also readily available, suitable for non-urgent queries, sending documents, or formal correspondence.
- Physical Office: Their address 199 Milton Road, Weston-Super-Mare indicates a physical branch where clients can visit in person for face-to-face discussions, which many people still prefer for significant transactions.
- Online Contact Form: While not explicitly visible as a standalone form on the homepage, a “Contact us” link suggests a dedicated page with further contact options, potentially including a web form.
- “Complaints Procedure” Link: The presence of a “Complaints Procedure” link in the footer is a sign of transparency and adherence to industry best practices, indicating a formal process for addressing client concerns, which builds trust.
Customer Reviews and Testimonials
The website prominently features client testimonials on its homepage, serving as direct evidence of their customer service quality.
These are crucial for building trust with new potential clients. Imist.com Reviews
- Positive Sentiment: The displayed reviews are overwhelmingly positive, highlighting key aspects of their service.
- Specific Examples of Good Service:
- Joyce King: Praises Daren Podbury and Max Burton for being “helpful, extremely supportive and guiding me along every step of the way.” She also mentions Daren arranging a lock fitting while she was away, demonstrating exceptional service beyond the norm. Her strong recommendation, “they are the best!”, is impactful.
- Richard Reynolds: Highlights a “seamless” process, quick completion “within SIX weeks”, superb marketing, and outstanding knowledge and experience. Their willingness to liaise with solicitors for both buyer and seller underscores their proactive approach.
- Ernest Barry: Commends Avery for being “very helpful and honest,” understanding needs well, and matching them to the “perfect home.” He notes that Daren and Max handled questions “brilliantly” and appreciated their “realistically priced with no irritating sales talk.”
- Mark Banks: As first-time buyers, Mark and Bev found Daren and Max “exemplary,” “extremely professional. helpful. informative & kept us in the loop at every stage.” They also noted a very quick completion “just 3 months from our first viewing to completing”.
- Focus on Key Strengths: The reviews consistently mention traits like professionalism, helpfulness, clear communication, efficiency, and local knowledge, reinforcing the claims made elsewhere on the website.
- Authenticity: The reviews include full names, suggesting they are genuine client testimonials rather than generic placeholder text.
Overall Assessment of Customer Support
Based on the information presented on Averyea.co.uk, Avery Estate Agents appears to prioritize robust customer support.
Their multiple contact channels ensure accessibility, and the glowing testimonials provide compelling social proof of their commitment to excellent service.
The emphasis on “traditional service” and personal contact suggests that clients can expect a high level of individual attention and support throughout their property journey.
Frequently Asked Questions
What is Averyea.co.uk?
Averyea.co.uk is the official website for Avery Estate Agents, a property agency based in Weston-Super-Mare, North Somerset, England, specializing in residential property sales, lettings, and valuations.
Where is Avery Estate Agents located?
Avery Estate Agents is located at 199 Milton Road, Weston-Super-Mare, North Somerset, BS22 8EF, England. Fxculture.co Reviews
What services does Averyea.co.uk offer?
Averyea.co.uk offers services for selling property including instant online valuations, no-visit valuations, probate valuations, and auctions, letting property landlord and tenant services, property management, and property search for buyers and tenants.
How long has Avery Estate Agents been in business?
Avery Estate Agents was launched in 1988 by Sarah Tyson, Robert Tyson, and Daren Podbury, making them one of the longest-standing agents in Weston & Worle.
How can I get a property valuation from Averyea.co.uk?
You can get a property valuation by using their “Instant Online Valuation” tool on the website, or by arranging a free in-person valuation by contacting their team via phone or email.
Does Averyea.co.uk charge for property valuations?
No, Averyea.co.uk explicitly states that their valuations are free, whether online or in-person.
Are there any hidden fees with Averyea.co.uk?
The website mentions “Landlord & Tenant Fees” and advises contacting their team for full details on sales pricing. Bettingsites.club Reviews
Reputable agents like Avery are typically transparent about their fee structures upon inquiry and in their service agreements.
What is the typical commission for selling a property with Averyea.co.uk?
While not explicitly stated on the homepage, traditional estate agents in the UK typically charge a sales commission ranging from 1% to 3% plus VAT, based on the final sale price, or a fixed fee.
This would be discussed during your free valuation.
Does Averyea.co.uk offer property management services?
Yes, Averyea.co.uk highlights their “leading management service in Weston and the surrounding areas” for landlords.
How can I contact Averyea.co.uk?
You can contact Averyea.co.uk by phone at 01934 614893, by email at [email protected], or by visiting their office at 199 Milton Road, Weston-Super-Mare. Fradelia.com Reviews
Does Averyea.co.uk have a mobile app?
Yes, Averyea.co.uk has a dedicated mobile app available for download on both the Apple App Store and Google Play Store.
What kind of properties does Averyea.co.uk list?
Averyea.co.uk lists a variety of residential properties including semi-detached houses, flats, and bungalows, for both sale and rent in the Weston-Super-Mare and Worle areas.
How does Averyea.co.uk market properties for sale?
Averyea.co.uk states they provide “Wide Marketing Outreach,” listing properties across a range of both online and physical platforms.
This typically includes major property portals like Rightmove and Zoopla, their own website, and local advertising.
What is Averyea.co.uk’s approach to customer service?
Averyea.co.uk emphasizes “good old fashioned traditional service, where communication and personal contact is key,” aiming to provide a first-class personal service to customers.
Is Averyea.co.uk part of a client money protection scheme?
Yes, Averyea.co.uk explicitly mentions their “Client Money Protection Scheme,” which is a legal requirement for letting agents to protect client funds.
Who are the founders of Avery Estate Agents?
Avery Estate Agents was founded by Sarah Tyson, Robert Tyson, and Daren Podbury in 1988.
Does Averyea.co.uk help with the conveyancing process?
Yes, their Office Manager, Mandi Gollicker, has an LLB Law Degree and handles in-house sales progression, indicating support and knowledge regarding the conveyancing process when selling a home.
How do I cancel a service agreement with Averyea.co.uk?
To cancel a service agreement e.g., for selling or letting, you would need to review the specific terms of the contract you signed with Avery Estate Agents, which will outline the required notice period and any applicable conditions for termination. Always provide written notice.
Does Averyea.co.uk offer a free trial for its services?
No, Averyea.co.uk does not offer a typical “free trial” for its core property sales or letting services.
They offer free valuations and initial consultations, which are non-binding unless a formal service agreement is signed.
What charities does Avery Estate Agents support?
Avery Estate Agents supports SCBU Charity Fundraising Special Care Baby Unit and sponsors APBC Association of Pet Behaviour Counsellors.
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